Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 3,627 complaints for JAGUAR
Incident date: Aug 1, 2011
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WHILE DRIVING AT ANY SPEED. THE LIGHTS ON THE INSTRUMENTAL PANEL ILLUMINATED PRIOR TO THE VEHICLE STALLING. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE WHERE THE DEALER PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE FUEL SYSTEM. THE DEALER ALSO TEST DROVE THE VEHICLE, BU... Read more
Incident date: Apr 1, 2011
TL * THE CONTACT OWNS A 1989 JAGUAR XJS. THE CONTACT STATED THAT THE RESTRAINT SYSTEM HAD BECOME INOPERABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 93V179000 (SEAT BELTS) AND CONTACTED THE DEALER FOR REPAIRS. THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE AND HE HAD BEEN ATTEMPTING TO HAVE THE VEHICLE REPAIRED FOR APPROXIMATELY SIX MONTHS. THE MANUFACTURER WAS CONTACT... Read more
Incident date: Sep 24, 2011
THE TIRE IN QUESTION, DRIVERS SIDE FRONT, WITHOUT NOTICE COMPLETELY DEFLATED CAUSING THE VEHICLE TO GO OUT OF CONTROL AT APPROXIMATELY 50 MPH, SPIN OUT, GO THROUGH THE MEDIAN AND INTO THE OPPOSITE LANE. ON THE INSIDE OF THE TIRE (SIDE CLOSEST TO THE ENGINE), THE SIDEWALL OF THE TIRE HAD BEEN COMPLETELY REMOVED FROM THE TREAD. NOTE: TIRE TYPE IS A ZRI WHICH IS NOT LISTED A CHOICE IN THE DATABASE. ... Read more
Crash
Incident date: Oct 7, 2008
TL* THE CONTACT OWNS A 1995 JAGUAR XJ. THE CONTACT STATED THAT WATER WAS ENTERING THE FUEL LINES AND SPREADING THROUGH THE FUEL TANK, CAUSING THE ENGINE TO FAIL. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO REPLACED THE ENGINE. THE DEALER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED WHO INFORMED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR THEM TO INSPECT T... Read more
Incident date: Oct 1, 2011
I PARKED THE CAR ON A HILL LAST WEEK AND COULDNT GET THE CAR OUT OF PARK. I HAD TO HAVE SOME BUDDIES ROCK THE CAR TO GET IT OUT OF PARK INTO REVERSE. THE VEHICLE HASNT RODE THE SAME SINCE. IT DOESNT GO INTO DRIVE AS SMOOTHLY AND THE CAR ALSO REVS AT HIGHER RPMS THAN AVERAGE BEFORE SWITCHING INTO THE NEXT GEAR. *TR
Incident date: Sep 7, 2011
TL* THE CONTACT OWNS A 2007 JAGUAR S-TYPE. THE CONTACT STATED THE DRIVERS SIDE SEAT WOULD SHAKE AND WAS NOT STABLE. THE DEALER AND MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 40,000.
Incident date: Aug 23, 2011
TL* THE CONTACT OWNS A 1998 JAGUAR XK8. THE CONTACT STATED THAT WHEN DRIVING BETWEEN 35-50 MPH, THERE WAS A GROWLING NOISE COMING FROM THE TRANSMISSION. THE CONTACT STATED THAT THE VEHICLE WAS HESITANT WHEN ACCELERATING AND THE NOISE DOES WOULD NOT STOP UNTIL THE VEHICLE REACHED 50 MPH AND ABOVE. THE CONTACT STATED THAT THE FAILURE WOULD ALSO OCCUR WHEN DECELERATING. THE DEALER INSPECTED THE VEHIC... Read more
Incident date: Sep 20, 2011
I WOULD LIKE TO START BY SHARING WITH YOU THAT I AM A FATHER, HUSBAND, FRIEND AND ACTIVE MEMBER OF THE COMMUNITY THAT I AM PART OF. TODAY, I AM CONTACTING YOU BECAUSE I AM EXTREMELY CONCERNED ABOUT AN ISSUE THAT HAS OCCURRED WITH OUR FAMILY CAR THAT WE PURCHASED ONLY TWO MONTHS AGO. I AM CONCERNED BECAUSE I FEEL THAT DRIVING THIS CAR PRESENTS A HIGH DANGER AND CAN CAUSE A TRAGIC ACCIDENT HARMING N... Read more
Incident date: Sep 20, 2011
I WOULD LIKE TO START BY SHARING WITH YOU THAT I AM A FATHER, HUSBAND, FRIEND AND ACTIVE MEMBER OF THE COMMUNITY THAT I AM PART OF. TODAY, I AM CONTACTING YOU BECAUSE I AM EXTREMELY CONCERNED ABOUT AN ISSUE THAT HAS OCCURRED WITH OUR FAMILY CAR THAT WE PURCHASED ONLY TWO MONTHS AGO. I AM CONCERNED BECAUSE I FEEL THAT DRIVING THIS CAR PRESENTS A HIGH DANGER AND CAN CAUSE A TRAGIC ACCIDENT HARMING N... Read more
Incident date: Sep 20, 2011
PARKED ON A SLIGHT INCLINE AT THE BOBOPS IN ESTILL, SC AND THE CAR WOULD NOT COME OUT OF PARK, AFTER A FEW TRIES, THE GEAR FLOATED AND THE SHIFTER OBVIOUSLY HAD BROKEN. THIS REPAIR IS GOING TO RUN ME 2200 DOLLARS, JAGUAR SHOULD COVER THE TOTAL COST OF THIS AS WELL AS SHOULD HAVE ISSUED A RECALL FOR THIS PROBLEM YEARS AGO. *TR
Incident date: Jan 1, 2007
ON JANUARY 1, 2007 I WAS COMING TO A STOP IN HEAVY TRAFFIC. I APPLIED THE BRAKE BUT THE CAR LURCHED FORWARD AND I ACCELERATED INTO A STOPPED CAR CONTAINING A FAMILY. I OCCASIONALLY EXPERIENCED THE PROBLEM OF UNITENDED ACCELERATION PRIOR TO THE ACCIDENT BUT AT THE TIME OF THE ACCIDENT, I HAD NOT PUT THE FACTS TOGETHER. IN THE SPRING OF 2008, I WAS ON WET PAVEMENT GOING DOWNHILL WHEN I APPLIED THE B... Read more
Crash
1 injured
Incident date: Jan 1, 2007
ON JANUARY 1, 2007 I WAS COMING TO A STOP IN HEAVY TRAFFIC. I APPLIED THE BRAKE BUT THE CAR LURCHED FORWARD AND I ACCELERATED INTO A STOPPED CAR CONTAINING A FAMILY. I OCCASIONALLY EXPERIENCED THE PROBLEM OF UNITENDED ACCELERATION PRIOR TO THE ACCIDENT BUT AT THE TIME OF THE ACCIDENT, I HAD NOT PUT THE FACTS TOGETHER. IN THE SPRING OF 2008, I WAS ON WET PAVEMENT GOING DOWNHILL WHEN I APPLIED THE B... Read more
Crash
1 injured
Incident date: Sep 12, 2011
WITH FOB REMOTE, SOMETIMES THE FRONT DOORS DO NOT UNLOCK BUT THE REAR ONES DO. KEY DOES NOT UNLOCK THEM EITHER. BY VIEWING FROM OUTSIDE, THE LOCKS ARE POPPED OUT BUT THE DOORS ARE STILL LOCKED. SOMETIMES IT ONLY OPENS ONE DOOR. ONLY WAY TO UNLOCK IS TO GO INSIDE AND POP THE LATCH. *KB
Incident date: Sep 12, 2011
WITH FOB REMOTE, SOMETIMES THE FRONT DOORS DO NOT UNLOCK BUT THE REAR ONES DO. KEY DOES NOT UNLOCK THEM EITHER. BY VIEWING FROM OUTSIDE, THE LOCKS ARE POPPED OUT BUT THE DOORS ARE STILL LOCKED. SOMETIMES IT ONLY OPENS ONE DOOR. ONLY WAY TO UNLOCK IS TO GO INSIDE AND POP THE LATCH. *KB
Incident date: Sep 2, 2011
COOLANT LEAK DUE TO CRACK IN NIPPLE OF RECOVERY TANK. *TR
Incident date: Sep 5, 2011
ENGINE STALL AT HIGH SPEED ON HIGHWAY, NOTICE THERE HAS BEEN RECALL ON THIS BEFORE. JUST PURCHASE THE CAR AND CHECK IT OUT CARFAX AND NO MENTION THIS CAR WAS TAKING IN FOR THIS RECALL CAN I STILL RESPOND TO THIS RECALL AND HOW? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Incident date: Aug 26, 2011
TL* THE CONTACT OWNS A 2012 JAGUAR XJL. THE CONTACT STATED THE BLUE LIGHTING EMITTING FROM THE FRONT DRIVER'S SIDE AIR VENT REFLECTED THROUGH THE REAR VIEW MIRROR AND THE GLARE OBSTRUCTED THE CONTACTS VIEW. THE CONTACT PLANNED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10. RVK
Incident date: Aug 5, 2011
JAGUAR IS A GREAT CAR MANUFACTURE BUT I BELIEVE ALL 98-2000 JAGUAR V8'S SHOULD BE CONSIDERED LEMON'S IF THEY HAVE NOT YET BEEN RETROFITTED WITH THE LATEST TIMING CHAIN TENSIONER DESIGN JAGUAR CURRENTLY USES. THESE CARS ARE TICKING TIME BOMB'S IF THEY HAVE NOT. ACCORDING TO MULTIPLE FORUMS AND VARIOUS JAG ENTHUSIAST WEB SITES JAGUAR NEVER PUT OUT A RECALL ON THIS PARTICULAR MATTER; RUMOR HAS IT THA... Read more
Incident date: Aug 5, 2011
JAGUAR IS A GREAT CAR MANUFACTURE BUT I BELIEVE ALL 98-2000 JAGUAR V8'S SHOULD BE CONSIDERED LEMON'S IF THEY HAVE NOT YET BEEN RETROFITTED WITH THE LATEST TIMING CHAIN TENSIONER DESIGN JAGUAR CURRENTLY USES. THESE CARS ARE TICKING TIME BOMB'S IF THEY HAVE NOT. ACCORDING TO MULTIPLE FORUMS AND VARIOUS JAG ENTHUSIAST WEB SITES JAGUAR NEVER PUT OUT A RECALL ON THIS PARTICULAR MATTER; RUMOR HAS IT THA... Read more
Incident date: Aug 5, 2011
JAGUAR IS A GREAT CAR MANUFACTURE BUT I BELIEVE ALL 98-2000 JAGUAR V8'S SHOULD BE CONSIDERED LEMON'S IF THEY HAVE NOT YET BEEN RETROFITTED WITH THE LATEST TIMING CHAIN TENSIONER DESIGN JAGUAR CURRENTLY USES. THESE CARS ARE TICKING TIME BOMB'S IF THEY HAVE NOT. ACCORDING TO MULTIPLE FORUMS AND VARIOUS JAG ENTHUSIAST WEB SITES JAGUAR NEVER PUT OUT A RECALL ON THIS PARTICULAR MATTER; RUMOR HAS IT THA... Read more
Incident date: Jul 23, 2011
TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THERE WAS A LEAK BETWEEN THE FUEL TANK AND THE FUEL PUMP. AS A RESULT, THE SEAL, RING AND A CLAMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS PREVIOU... Read more
Incident date: Aug 19, 2011
THE TRANSMISSION LOCKED INTO NEUTRAL AND COULD NOT BE MOVED INTO ANY OTHER GEAR. AN INTERNET SEARCH WILL SHOW THAT THIS HAPPENS OFTEN WITH THE 2009 JAGUAR XF. *TR
Incident date: Jun 9, 2009
1990 JAGUAR XJ6. CONSUMER WRITES IN REGARDS TO REPAIRS TO THE PASSIVE RESTRAINT SYSTEM *TGW THE CONSUMER STATED FOR OVER TWO YEARS, DATING BACK TO JUNE 9, 2009, HE HAS ATTEMPTED TO GET THE INOPERATIVE PASSIVE RESTRAINT SYSTEM FIXED. JAGUAR INFORMED THE CONSUMER THERE WAS NO VENDOR FOR THE PART. AFTER 15 MONTHS, JAGUAR OFFERED TO PURCHASE THE VEHICLE FOR $ 5,350 IN SEPTEMBER 2010 AND THEN DROPPE... Read more
Incident date: Aug 4, 2011
I OWN A 2000 JAGUAR XJR AND HAVE HAD MULTIPLE ISSUES WITH THIS VEHICLE AND THE DEALER/REPAIR FACILITY NOT ABLE TO DIAGNOSE THEM WHICH IN THE END LEFT ME WITH A SEIZED MOTOR AT ONLY 80K MILES. THE FIRST PROBLEM WAS THE CAR GOING INTO "FAIL SAFE ENGINE MODE" WHICH MEANS THE VEHICLE WOULD NOT START WHATSOEVER FOR SOME UNKNOWN REASON. TOOK IT TO A REPAIR FACILITY AND SAID IT WAS A LINEAR SWITCH IN THE... Read more
Incident date: Aug 7, 2011
2004 JAGUAR X-TYPE 81,000 MILES. AFTER DRIVING FOR SEVERAL HOURS AT INTERSTATE SPEEDS, THE ENGINE WAS SLOW TO DOWNSHIFT. AS CAR SLOWED TO APPROXIMATELY 1200 RPMS THE ENGINE SUDDENLY SPED UP TO 4500+ RPMS MAKING STOPPING IMPOSSIBLE EXCEPT TO PUT ENGINE IN NEUTRAL. THE SAME EVENT HAPPENED FOUR TIMES DURING THE 1300 MILE TRIP. *TR
Incident date: Jul 15, 2011
I HAVE FILED THIS COMPLIANT A COUPLE OF WEEKS AGO, BUT IT DOESN'T APPEAR IN THE SEARCH, SO I'M FILING IT AGAIN. I BELIEVE JAGUAR HAS A SERIOUS PROBLEM THAT SHOULD BE ADDRESSED BY A MANDATORY RECALL. MY 2000 XJ8 HAS BEEN HAVING SURGING PROBLEMS FOR YEARS AND HAS GONE INTO LIMP MODE ON NUMEROUS OCCASIONS...USUALLY ON THE INTERSTATE...WHERE I HAVE NARROWLY MISSED CAUSING SERIOUS ACCIDENTS. THE LOCAL ... Read more
Incident date: Sep 20, 2010
2002 JAGUAR X-TYPE. FRONT INNER STRUCTURE AROUND A PILLAR AND CONNECTION TO ROCKER PANELS IS RUSTING BADLY AT A CRUCIAL STRUCTURE POINT. STARTED NOTICING IN 2010,WITH COMPLETE ISSUE THIS YEAR. REPLACEMENT PANEL HAS DRAIN BUILT IN VS. ORIGINAL WITH NO WAY TO FRAIN MOISTURE FROM INNER ROCKER. *TT
Incident date: Feb 3, 2011
TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. THE CONTACT STATED THAT WHEN REFILLING THE FUEL TANK, FUEL WOULD DISCHARGE ONTO THE GROUND ONCE THE TANK WAS FULL. IN ADDITION, GASOLINE FUMES WERE ENTERING INTO THE VEHICLE INTERIOR CABIN. THE VEHICLE WAS TAKEN TO THE DEALER BUT NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 56,467... Read more
Incident date: Jul 9, 2011
TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED WHILE DRIVING THE GEAR BOX FAULT LAMP ILLUMINATED. THE CONTACT MENTIONED THAT THE SECOND TIME THE FAILURE OCCURRED THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHI... Read more
Incident date: Jul 13, 2011
TL* THE CONTACT OWNS A 2005 JAGUAR S TYPE. THE CONTACT SMELLED FUEL FUMES WITHIN THE VEHICLE AND NOTICED THE CHECK ENGINE LIGHT ILLUMINATING. AFTER ADDING FUEL TO THE VEHICLE IT BEGAN TO SPILL UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND AFTER INSPECTION HE WAS INFORMED THAT THE FUEL TANK NEEDED TO BE REPLACED. HE WAS ALSO INFORMED TWO YEARS PRIOR OF NHTSA RECALL CAMPAIGN 06V41... Read more
Incident date: Jun 28, 2011
TL* THE CONTACT OWNS A 1988 JAGUAR XJS. THE CONTACT STATED THAT THE FRONT DRIVERS SEAT BELT WOULD NOT PULL OUT FROM ITS RETRACTOR, MAKING IT INOPERABLE. AN AUTHORIZED DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE WARRANTY WAS RESTRICTED UN THE NHTSA CAMPAIGN ID NUMBER 93V179000 (SEAT BELTS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND C... Read more
JAGUAR
VANDEN PLAS
(2003) — UNKNOWN OR OTHER
Jul 22, 2011
Incident date: Jul 21, 2011
THIS HAS BEEN AN ONGOING PROBLEM FOR THE PAST YEAR. MY 2003 JAGUAR VANDEN PLAS GOES INTO LIMP MODE AND THE CAR WILL BARELY MOVE. IT IS A HAZARD, ESPECIALLY IF THERE IS NO PLACE TO PULL OVER. DIAGNOSED AS A THROTTLE BODY PROBLEM WHICH IS A WELL KNOWN ISSUE THAT JAGUAR REFUSES TO ADDRESS. USUALLY A RESTART WILL CORRECT IT. THIS TIME IT DOES NOT CORRECT AND WILL COST $3,000 TO CORRECT THE PROBLEM. *... Read more
Incident date: Jun 1, 2011
MY 2000 XJ8 JAGUAR, WITH APPROXIMATELY 36K MILES, BEGAN RUNNING VERY BADLY AND SURGING UNEXPECTEDLY. THE CAR BECAME VERY DANGEROUS TO DRIVE AND I NARROWLY AVOIDED HAVING, WHAT COULD HAVE BEEN SEVERE ACCIDENTS, ON MORE THAN ONE OCCASION. THE CAR WAS TAKEN TO TWO JAGUAR DEALERS, WHO COULD NOT IDENTIFY THE PROBLEM. ONE KEPT SAYING THE CAR NEEDED A NEW THROTTLE BODY. AFTER THE CAR HAD ITS THIRD THROTT... Read more
Incident date: Jul 2, 2011
ON THE NIGHT OF JULY 2ND. 2011, I STOPPED MY 2009 JAGUAR XF IN A PARKING LOT. I WAS UNABLE TO TURN THE GEAR DIAL SELECTOR FROM S (SPORTS) AND NOTICED A WARNING WHICH SAID GEARBOX FAULT. I TURNED OFF THE ENGINE AND APPLIED THE PARKING BRAKE. I WAS UNABLE TO RESTART THE CAR AS THE TRANSMISSION WAS STILL ENGAGED. I WAS UNABLE TO USE THE INTERNET ON MY CELL PHONE BUT CALLED A FRIEND WHO GOOGLED TH... Read more
Incident date: Jun 26, 2011
NON-ROAD HAZARD TIRE FAILURE OF A 205X70XR15 COOPER MASTERCRAFT SENSYS 01 TIRE. WHILE DRIVING AT 75MPH ON I-10 NEAR TONAPAH, AZ THE RIGHT FRONT TIRE SUDDENLY EXPLODED WITH A LOUD BANG. WE GOT OFF OF I-10 A FEW FEET AND PUT THE SPARE ON . THE TIRE WAS TOTALLY DESTROYED IN ONE SMALL AREA. THESE TIRES ARE ALMOST NEW WITH 10/32NDS TREAD DEPTH AND NO VISIBLE DAMAGE BEFORE THE INCIDENT. TIRE PRESSU... Read more
Incident date: Mar 1, 2011
TL* THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT OUT OF REVERSE OR SHUT OFF. IN ORDER TO EXIT THE VEHICLE THE CONTACT HAD TO ENGAGE THE EMERGENCY BRAKE. THE CONTACT ALSO STATED THAT THE GEAR SHIFT ON THE VEHICLE WAS MANUFACTURED AS A DIAL, AND THE DIAL WOULD NOT TURN OUT OF REVERSE. A TOW TRUCK DRIVER ASSISTED THE CONTACT WITH SHIFTING THE VEHICLE OUT OF R... Read more
Incident date: May 19, 2011
2003 S TYPE JAGUAR. CONSUMER STATES PROBLEM WITH ELECTRICAL SYSTEM, TRANSMISSION SLIPPING, DRIVE SHAFT, AND REAR-END DIFFERENTIAL *TGW THE CONSUMER STATED THE VEHICLE WAS SERVICED 12 MORE TIMES AFTER HE RECEIVED A RECALL NOTICE REGARDING THE TRANSMISSION AND THE PROBLEMS WERE NEVER CORRECTED. ALSO, THE WINDSHIELD WIPERS DID NOT WORK PROPERLY. THE DEALER REPLACED THE WIPER BLADES. THE BATTERY HAD ... Read more
Incident date: May 19, 2011
2003 S TYPE JAGUAR. CONSUMER STATES PROBLEM WITH ELECTRICAL SYSTEM, TRANSMISSION SLIPPING, DRIVE SHAFT, AND REAR-END DIFFERENTIAL *TGW THE CONSUMER STATED THE VEHICLE WAS SERVICED 12 MORE TIMES AFTER HE RECEIVED A RECALL NOTICE REGARDING THE TRANSMISSION AND THE PROBLEMS WERE NEVER CORRECTED. ALSO, THE WINDSHIELD WIPERS DID NOT WORK PROPERLY. THE DEALER REPLACED THE WIPER BLADES. THE BATTERY HAD ... Read more
Incident date: May 19, 2011
2003 S TYPE JAGUAR. CONSUMER STATES PROBLEM WITH ELECTRICAL SYSTEM, TRANSMISSION SLIPPING, DRIVE SHAFT, AND REAR-END DIFFERENTIAL *TGW THE CONSUMER STATED THE VEHICLE WAS SERVICED 12 MORE TIMES AFTER HE RECEIVED A RECALL NOTICE REGARDING THE TRANSMISSION AND THE PROBLEMS WERE NEVER CORRECTED. ALSO, THE WINDSHIELD WIPERS DID NOT WORK PROPERLY. THE DEALER REPLACED THE WIPER BLADES. THE BATTERY HAD ... Read more
Incident date: May 19, 2011
2003 S TYPE JAGUAR. CONSUMER STATES PROBLEM WITH ELECTRICAL SYSTEM, TRANSMISSION SLIPPING, DRIVE SHAFT, AND REAR-END DIFFERENTIAL *TGW THE CONSUMER STATED THE VEHICLE WAS SERVICED 12 MORE TIMES AFTER HE RECEIVED A RECALL NOTICE REGARDING THE TRANSMISSION AND THE PROBLEMS WERE NEVER CORRECTED. ALSO, THE WINDSHIELD WIPERS DID NOT WORK PROPERLY. THE DEALER REPLACED THE WIPER BLADES. THE BATTERY HAD ... Read more
Incident date: May 19, 2011
2003 S TYPE JAGUAR. CONSUMER STATES PROBLEM WITH ELECTRICAL SYSTEM, TRANSMISSION SLIPPING, DRIVE SHAFT, AND REAR-END DIFFERENTIAL *TGW THE CONSUMER STATED THE VEHICLE WAS SERVICED 12 MORE TIMES AFTER HE RECEIVED A RECALL NOTICE REGARDING THE TRANSMISSION AND THE PROBLEMS WERE NEVER CORRECTED. ALSO, THE WINDSHIELD WIPERS DID NOT WORK PROPERLY. THE DEALER REPLACED THE WIPER BLADES. THE BATTERY HAD ... Read more
Incident date: May 19, 2011
2003 S TYPE JAGUAR. CONSUMER STATES PROBLEM WITH ELECTRICAL SYSTEM, TRANSMISSION SLIPPING, DRIVE SHAFT, AND REAR-END DIFFERENTIAL *TGW THE CONSUMER STATED THE VEHICLE WAS SERVICED 12 MORE TIMES AFTER HE RECEIVED A RECALL NOTICE REGARDING THE TRANSMISSION AND THE PROBLEMS WERE NEVER CORRECTED. ALSO, THE WINDSHIELD WIPERS DID NOT WORK PROPERLY. THE DEALER REPLACED THE WIPER BLADES. THE BATTERY HAD ... Read more
Incident date: May 19, 2011
2003 S TYPE JAGUAR. CONSUMER STATES PROBLEM WITH ELECTRICAL SYSTEM, TRANSMISSION SLIPPING, DRIVE SHAFT, AND REAR-END DIFFERENTIAL *TGW THE CONSUMER STATED THE VEHICLE WAS SERVICED 12 MORE TIMES AFTER HE RECEIVED A RECALL NOTICE REGARDING THE TRANSMISSION AND THE PROBLEMS WERE NEVER CORRECTED. ALSO, THE WINDSHIELD WIPERS DID NOT WORK PROPERLY. THE DEALER REPLACED THE WIPER BLADES. THE BATTERY HAD ... Read more
Incident date: May 19, 2011
2003 S TYPE JAGUAR. CONSUMER STATES PROBLEM WITH ELECTRICAL SYSTEM, TRANSMISSION SLIPPING, DRIVE SHAFT, AND REAR-END DIFFERENTIAL *TGW THE CONSUMER STATED THE VEHICLE WAS SERVICED 12 MORE TIMES AFTER HE RECEIVED A RECALL NOTICE REGARDING THE TRANSMISSION AND THE PROBLEMS WERE NEVER CORRECTED. ALSO, THE WINDSHIELD WIPERS DID NOT WORK PROPERLY. THE DEALER REPLACED THE WIPER BLADES. THE BATTERY HAD ... Read more
Incident date: May 5, 2011
2006 JAGUAR X TYPE. CONSUMER WRITES IN REGARDS TO BRAKE/ ACCELERATION PROBLEMS *TGW THE CONSUMER STATED WHEN SHE ATTEMPTED TO APPLY THE BRAKE TO STOP AT A RED LIGHT, THE VEHICLE CONTINUED TO ACCELERATE. THE CONSUMER STATED SHE APPLIED THE BRAKE HARDER, AND CONSEQUENTLY, SHE REAR ENDED ANOTHER VEHICLE TWICE. THE CONSUMER STATED SHE EXPERIENCED SUDDEN ACCELERATION ON A PREVIOUS OCCASION. *JB
Crash
Incident date: Jun 10, 2011
WHILE DRIVING, CAR COMPLETELY SHUT DOWN. I PULLED OVER TO THE SIDE OF THE ROAD. CAR RESTARTED AFTER A FEW MINUTES. TAKEN TO REPAIR AND THEY SAID NOTHING WAS WRONG WITH IT. THREE OTHER TIMES, WHEN USING BLUETOOTH PHONE CONNECTION, THE ELECTRICAL SYSTEM SHUT DOWN AND WENT BLACK. IT RESTARTED AFTER A FEW MINUTES AS WELL. JAGUAR SAYS NOTHING IS WRONG... VERY SCARY... *TR
Incident date: Jun 4, 2010
TL*THE CONTACT OWNS A 2007 JAGUAR X-TYPE. THE CONTACT STATED THAT WHEN DRIVING IN REVERSE AT LOW SPEEDS SHE NOTICED THAT THE BRAKES WOULD SQUEAK VERY LOUD. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HER THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE PROBLEM CONTINUED TO OCCUR AND WHEN SHE NOTIFIED THEM THEY ADVISED HER THAT IT NORMAL FOR JAGUAR BRAKES TO MAKE THAT SQUEAKING NOISE. TH... Read more
Incident date: Apr 1, 2008
TL*THE CONTACT OWNS A 2001 JAGUAR S-TYPE. THE CONTACT STATED THE VEHICLE ROLLED BACKWARDS WHILE IN PARK AND THE TRANSMISSION WAS REPLACED TWICE. THE VEHICLE WAS TAKEN BACK TO THE TRANSMISSION MECHANIC WHO PERFORMED A DIAGNOSTIC TEST WHICH LOCATED THE FAILURE WITHIN THE TRANSMISSION CABLE. THE CONTACT ALSO STATED THAT THE REAR SEATS AND SEAT BELT BUCKLE WERE DEFECTIVE. THE VEHICLE WAS NOT REPAIRED... Read more
Incident date: Jan 11, 2011
AS SEEN AT THE FOLLOWING WEB SITE, HTTP://WWW.JAGUARFORUMS.COM/FORUM/S-TYPE-15/HOW-HEADLIGHT-REPAIR-STYPE-FAQ-10745/, HEADLIGHT LEVELING MECHANISMS ON JAGUAR VEHICLES FAIL AT A HIGH RATE CAUSING THE LIGHTS TO ONLY THE GROUND APPROXIMATELY 20 FEET AROUND THE VEHICLE. AT OVER $1100 EACH, MOST OWNERS OPT TO LIVE WITH THE UNSAFE CONDITION RATHER THAN SPEND THE MONEY. THE SITE SHOWN ABOVE PROVIDES A HO... Read more
Incident date: Apr 1, 2008
TL*THE CONTACT OWNS A 2001 JAGUAR S-TYPE. THE CONTACT STATED THE VEHICLE ROLLED BACKWARDS WHILE IN PARK AND THE TRANSMISSION WAS REPLACED TWICE. THE VEHICLE WAS TAKEN BACK TO THE TRANSMISSION MECHANIC WHO PERFORMED A DIAGNOSTIC TEST WHICH LOCATED THE FAILURE WITHIN THE TRANSMISSION CABLE. THE CONTACT ALSO STATED THAT THE REAR SEATS AND SEAT BELT BUCKLE WERE DEFECTIVE. THE VEHICLE WAS NOT REPAIRED... Read more