Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 3,627 complaints for JAGUAR
Incident date: Dec 6, 2011
TL* THE CONTACT OWNS A 2004 JAGUAR X-TYPE 2.5. THE CONTACT STATED THAT WHEN IN PARK, THE PARK BRAKE WOULD NOT ENGAGE. THE MANUFACTURER WAS NOTIFIED, THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 122,000.
Incident date: Jan 27, 2012
ON TWO SEPARATE OCCASIONS (1/27/12 AND 3/23/12) THE VEHICLE WAS TRAVELING 65-70 MPH ON AN INTERSTATE HIGHWAY AND THE ENGINE STALLED. THE VEHICLE COULD NOT BE RESTARTED AND WAS TOWED TO THE DEALER. FOR THE 1/27/12 EVENT, THE VEHICLE STALLED OUT IN THE PASSING LANE AND I HAD TO MAKE IT TO THE RIGHT SHOULDER. THE DEALER DID NOT DETERMINE THE CAUSE AFTER AN EXHAUSTIVE DIAGNOSIS. IT ALSO INCLUDED ... Read more
Incident date: Nov 12, 2012
I WAS DRIVING DOWN I-95 SOUTH ON 11/12/12, NEAR PHILADELPHIA (ON THE WAY TO A 76ERS GAME) WITH MY 7 YEAR OLD SON IN THE BACKSEAT (WITH BOOSTER). I WENT TO ACCELERATE AND THE PEDAL APPARENTLY GOT STUCK (I DIDN'T KNOW THAT WAS THE ISSUE AT THE TIME). HARROWING EXPERIENCE TO SAY THE LEAST. I SAW THE ENGINE WAS REVVING VERY HIGH AND THUS THOUGHT IT HAD DROPPED TO A LOWER GEAR, BUT THE SPEED KEPT IN... Read more
Incident date: Nov 1, 2012
2005 JAGUAR S. CONSUMER WRITES IN REGARDS TO RECALL ON GAS TANK. *SMD THE CONSUMER STATED HE WAS ONLY ABLE TO FILL THE TANK HALF WAY. *JB
Incident date: Nov 1, 2012
2005 JAGUAR S. CONSUMER WRITES IN REGARDS TO RECALL ON GAS TANK. *SMD THE CONSUMER STATED HE WAS ONLY ABLE TO FILL THE TANK HALF WAY. *JB
Incident date: Oct 25, 2012
PROBLEM: AUTOMATIC SPEED LIMITER MALFUNCTION WHILE TRAVELING AT 69 MPH SETTING. PAGE 87 OF OWNER'S HANDBOOK STATES" IN CERTAIN CONDITIONS, SUCH AS A STEEP DOWNHILL GRADIENT", THE VEHICLE SPEED MAY EXCEED THE SET SPEED LIMIT. THIS IS BECAUSE ENGINE BRAKING IS UNABLE TO MAINTAIN OR REDUCE THE VEHICLE SPEED. ASL ALLOWS SELECT BETWEEN CRUISE CONTROL AND ASL. ONCE SET, FURTHER ACCELERATOR PETAL PRESSUR... Read more
Incident date: Oct 25, 2012
PROBLEM: AUTOMATIC SPEED LIMITER MALFUNCTION WHILE TRAVELING AT 69 MPH SETTING. PAGE 87 OF OWNER'S HANDBOOK STATES" IN CERTAIN CONDITIONS, SUCH AS A STEEP DOWNHILL GRADIENT", THE VEHICLE SPEED MAY EXCEED THE SET SPEED LIMIT. THIS IS BECAUSE ENGINE BRAKING IS UNABLE TO MAINTAIN OR REDUCE THE VEHICLE SPEED. ASL ALLOWS SELECT BETWEEN CRUISE CONTROL AND ASL. ONCE SET, FURTHER ACCELERATOR PETAL PRESSUR... Read more
Incident date: Nov 16, 2011
THE DISTANCE OF THE BRAKE PEDAL AND ACCELERATOR PEDAL ARE ALMOST THE SAME DISTANCE FROM THE CAR FLOOR AND THE PEDALS ARE CLOSE ENOUGH THAT A FOOT CAN CONTACT BOTH. AFTER STARTING THE CAR IN A PARKING LOT AND PUTTING IN DRIVE I STEPPED ON THE BRAKE BUT THE CAR LURCHED FORWARD AND THE HARDER I PRESSED THE BRAKE THE FASTER THE CAR WENT OVER A CONCRETE BARRIER. THE CAUSE WAS, OF COURSE, THAT I WAS STE... Read more
Crash
Incident date: Nov 16, 2011
THE DISTANCE OF THE BRAKE PEDAL AND ACCELERATOR PEDAL ARE ALMOST THE SAME DISTANCE FROM THE CAR FLOOR AND THE PEDALS ARE CLOSE ENOUGH THAT A FOOT CAN CONTACT BOTH. AFTER STARTING THE CAR IN A PARKING LOT AND PUTTING IN DRIVE I STEPPED ON THE BRAKE BUT THE CAR LURCHED FORWARD AND THE HARDER I PRESSED THE BRAKE THE FASTER THE CAR WENT OVER A CONCRETE BARRIER. THE CAUSE WAS, OF COURSE, THAT I WAS STE... Read more
Crash
Incident date: Oct 2, 2012
TL* THE CONTACT OWNS A 1998 JAGUAR XJ8. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WITHOUT WARNING WHEN DRIVING AT HIGHER SPEEDS OF APPROXIMATELY 75 MPH. THE CHECK ENGINE WARNING LIGHT WOULD ILLUMINATE AFTER THE FAILURE OCCURRED. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 101,000.
Incident date: Nov 5, 2012
TL* THE CONTACT OWNS A 2003 JAGUAR X-TYPE. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MERGED TO THE SHOULDER AND RESTARTED THE VEHICLE. THE CRUISE CONTROL WAS NO LONGER OPERABLE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE FAILURE WAS NOT DETECTED. THE MANUFA... Read more
Incident date: Nov 13, 2012
STRONG GAS SMELL WHENEVER I FILL UP GAS LEAKS WHEN FILLING UP BEHIND PASSENGER BACK SEAT . CAR TURNED OFF WHILE STOPPED TO MAKE A TURN. *TR
Incident date: Nov 13, 2012
STRONG GAS SMELL WHENEVER I FILL UP GAS LEAKS WHEN FILLING UP BEHIND PASSENGER BACK SEAT . CAR TURNED OFF WHILE STOPPED TO MAKE A TURN. *TR
Incident date: Dec 30, 2011
TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS ENGAGED WHICH EMITTED A LOUD CONSTANT SQUEAKING AND GRINDING NOISE OUTSIDE OF THE VEHICLE. THE FAILURE OCCURRED WHENEVER THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR TIMES FOR THE SAME DEFECT. THE TECHNICIAN INFORMED THE CONTACT THAT THE FAILURE ... Read more
Incident date: Nov 5, 2012
TL* THE CONTACT OWNS A 2000 JAGUAR S-TYPE. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH BURNING FUMES EMITTED INTO THE VEHICLE. THE CONTACT WAS ABLE TO MERGE THE VEHICLE TO SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO BE DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS FOUND THAT THERE WAS A HOLE IN THE TOP OF THE MUFFLER WHICH DAMAGED THE REAR ELECTRONIC MODULE. THE VEHICLE WAS NOT REPAIRED. THE MAN... Read more
Fire
JAGUAR
S-TYPE
(2000) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Nov 5, 2012
Incident date: Nov 5, 2012
TL* THE CONTACT OWNS A 2000 JAGUAR S-TYPE. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH BURNING FUMES EMITTED INTO THE VEHICLE. THE CONTACT WAS ABLE TO MERGE THE VEHICLE TO SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO BE DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS FOUND THAT THERE WAS A HOLE IN THE TOP OF THE MUFFLER WHICH DAMAGED THE REAR ELECTRONIC MODULE. THE VEHICLE WAS NOT REPAIRED. THE MAN... Read more
Fire
Incident date: Nov 15, 2005
TL* THE CONTACT OWNS A 2002 JAGUAR S-TYPE. WHILE PARKED, THE CONTACT ATTEMPTED TO UNLOCK THE FRONT DRIVER'S SIDE DOOR FROM THE EXTERIOR OF THE VEHICLE WITH THE KEY BUT TO NO AVAIL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE DOOR LOCK AND THE IGNITION LOCK WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE WAS NOT CORRECTED. THE V... Read more
Incident date: Jan 11, 2011
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA RECALL CAMPAIGN ID NUMBER: 09V424000) FUEL SYSYEM: GASOLIONE DELIVERY, BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE W... Read more
Incident date: Oct 18, 2012
BEGAN NOTICING A SMALL WHINE IN THE DIFFERENTIAL, MORE OBVIOUS AT LOW SPEED. LEVEL OF NOISE INCREASED RAPIDLY. CALLED DEALER FOR AN APPOINTMENT 10/22/12 SAW THEM THAT DAY AND THEY VERIFIED THE PROBLEM. CALLED JAGUAR FOR AUTHORIZATION. NOTIFIED BY JAGUAR ON 10/23/12 FULL AUTHORIZATION TO REPLACE THE ENTIRE DIFFERENTIAL. DEALER ADVISES AN ANTICIPATED TWO DAY DELIVERY TIME FOR REPLACEMENT. NOTE: COMP... Read more
Incident date: Oct 13, 2012
TL* THE CONTACT OWNS A 2004 JAGUAR X-TYPE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH THERE WAS A POPPING SOUND IN THE STEERING WHEEL AND THE STEERING VEERED TO THE RIGHT WITH NO CONTROL. THE CONTACT MERGED TO THE SIDE OF THE ROAD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLIANT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING AND STATED THE STEERING COLUM... Read more
Incident date: Mar 12, 2008
TL* THE CONTACT OWNS A 2005 JAGUAR S TYPE. THE CONTACT STATED THAT THERE WAS AN OVERPOWERING ODOR OF GASOLINE PRESENT AS SOON AS SHE WALKED NEAR THE VEHICLE. SEVERAL WEEKS LATER, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NO... Read more
Incident date: Oct 15, 2012
THERE WAS A RECALL ON THIS VEHICLE FOR FUEL TANK PROBLEM YOU CAN ONLY FILL THE TANK TO HALF THE ODOR IS BAD I AM AFRAID TO PARK IN MY GARAGE MILLENNIUM JAGUAR WAS SUPPOSED TO HAVE FIXED IT THEY DID NOT I HAVE A BIG PROBLEM PARK PLACE COULD CARE LESS I NEED YOU HELP [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Incident date: Oct 2, 2012
TOOK VEHICLE OUT TO FUEL UP AND DROVE HIGHWAY TO OTHER LOCATIONS. NOTICED IT WAS SLIGHTLY LOWER ON THE RIGHT PRIOR TO TAKING IT OUT. VEHICLE STARTED TO SHAKE ON RIGHT SIDE LIKE TIRE WAS GETTING LOW. I HAD TIRE CHECKED FOR ANY LEAKS AND EVERYTHING WAS GOOD. ON MY WAY BACK HOME THINGS GOT WORSE AND HAD TO SLOW DOWN TO NEARLY A CRAWL. LIGHT INDICATOR STATED THAT CAR WAS TOO LOW (NEARLY DRAGGING ... Read more
Incident date: Oct 2, 2012
MY WIFE WAS NEARLY IN AN ACCIDENT WHEN SHE LOST CONTROL OF HER 2001 JAGUAR S-TYPE TODAY. WHILE DRIVING SHE HEARD A LOUD NOISE COME FROM THE FRONT AND THE LEFT DRIVE SIDE FRONT TIRE SHEERED OFF. THE STATE TROOPER TOLD HER THAT BALL JOINT ATTACHED TO THE WHEEL ASSEMBLY HAD COME LOOSE AND AS A RESULT THE VEHICLE COULD NOT BE DRIVEN. WHEN WE GOT HOME WE FOUND THAT THERE WAS A RECALL ON THIS VEHICLE WI... Read more
Incident date: Dec 12, 2006
THE JAGUAR DEALER REPLACED THE TRANSMISSION AND RELATED PARTS IN THE CAR AS IT WAS UN-DRIVABLE. AFTER RE-ASSEMBLY, THE CAR WOULD MAKE CLUNKING SOUNDS WHEN TURNING TIGHT TURNS AND OVER BUMPS AND DIPS. THIS BECAME MORE NOTICEABLE OVER TIME, UNTIL THE DEALER WANTED TO REPLACED MOST OF THE SUSPENSION. IT TURNS OUT THAT THE TRANSMISSION SUB-FRAME IS BOLTED THROUGH THE FLOOR PAN TO SPOT-WELDED NUTS. ... Read more
Incident date: Dec 12, 2006
THE JAGUAR DEALER REPLACED THE TRANSMISSION AND RELATED PARTS IN THE CAR AS IT WAS UN-DRIVABLE. AFTER RE-ASSEMBLY, THE CAR WOULD MAKE CLUNKING SOUNDS WHEN TURNING TIGHT TURNS AND OVER BUMPS AND DIPS. THIS BECAME MORE NOTICEABLE OVER TIME, UNTIL THE DEALER WANTED TO REPLACED MOST OF THE SUSPENSION. IT TURNS OUT THAT THE TRANSMISSION SUB-FRAME IS BOLTED THROUGH THE FLOOR PAN TO SPOT-WELDED NUTS. ... Read more
Incident date: Jul 2, 2012
THE ENGINE WOULD QUIT RUNNING, USUALLY WHEN TURNING RIGHT AND USUALLY WHILE BOUNCING OVER A BUMP. THE CAR WOULD SOMETIMES SHOW CODES RELATING TO THE TRANSMISSION, CYLINDER MISFIRING, OR THE SECURITY SYSTEM FAILING. SOMETIMES NO CODES AT ALL WOULD BE STORED, AND SOMETIMES THE CAR WOULD START BACK UP ON ITS OWN AFTER A BRIEF MOMENT. OTHER TIMES IT WAS UN-DRIVABLE. THE UNDERLYING ISSUE TURNED OUT... Read more
Incident date: Jul 2, 2012
THE ENGINE WOULD QUIT RUNNING, USUALLY WHEN TURNING RIGHT AND USUALLY WHILE BOUNCING OVER A BUMP. THE CAR WOULD SOMETIMES SHOW CODES RELATING TO THE TRANSMISSION, CYLINDER MISFIRING, OR THE SECURITY SYSTEM FAILING. SOMETIMES NO CODES AT ALL WOULD BE STORED, AND SOMETIMES THE CAR WOULD START BACK UP ON ITS OWN AFTER A BRIEF MOMENT. OTHER TIMES IT WAS UN-DRIVABLE. THE UNDERLYING ISSUE TURNED OUT... Read more
Incident date: Jul 2, 2012
THE ENGINE WOULD QUIT RUNNING, USUALLY WHEN TURNING RIGHT AND USUALLY WHILE BOUNCING OVER A BUMP. THE CAR WOULD SOMETIMES SHOW CODES RELATING TO THE TRANSMISSION, CYLINDER MISFIRING, OR THE SECURITY SYSTEM FAILING. SOMETIMES NO CODES AT ALL WOULD BE STORED, AND SOMETIMES THE CAR WOULD START BACK UP ON ITS OWN AFTER A BRIEF MOMENT. OTHER TIMES IT WAS UN-DRIVABLE. THE UNDERLYING ISSUE TURNED OUT... Read more
Incident date: Aug 1, 2012
TL* THE CONTACT OWNS A 2004 JAGUAR XJ8. THE CONTACT WAS TRAVELING 40 MPH WHEN THE REAR END OF THE VEHICLE STARTED TO BOUNCE. THE CONTACT MENTIONED THAT THE AIR SUSPENSION AND VEHICLE TOO LOW WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PASSENGER SIDE REAR AIR BAGS FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT R... Read more
Incident date: Aug 1, 2012
TL* THE CONTACT OWNS A 2005 JAGUAR S TYPE. THE CONTACT STATED THERE WAS FUEL LEAKING FROM THE BOTTOM OF THE FUEL TANK. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE FAILURE AND STATED THAT THEY NEEDED TO REPLACE THE SEAL AROUND THE JET PUMP OR THE ENTIRE FUEL TANK SHOULD BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED WHO STATED THERE WERE NO RECALLS FOR THE AND O... Read more
Incident date: Jun 27, 2011
THE PROBLEM STARTED WHEN TAKING THE STATE OF GEORGIA MANDATED EMISSION TEST. THE VEHICLE WAS SERVICE 3 WEEKS BEFORE THE DEADLINE. ALL PHASES OF THE TEST WAS COMPLETED EXCEPT FOR THE EVAPORATE PART. SO THAT PUT THE VEHICLE IN NOT-READY STATUS. WE HAD THE VEHICLE CHECK AND RECHECKED UNTIL ITS PASS EMISSION TESTING MARCH ,2012. RENEWAL OF OUR PROGRESSIVE VEHICLES INSURANCE, I CAN ACROSS THE VEHICLE C... Read more
Incident date: Jun 27, 2011
THE PROBLEM STARTED WHEN TAKING THE STATE OF GEORGIA MANDATED EMISSION TEST. THE VEHICLE WAS SERVICE 3 WEEKS BEFORE THE DEADLINE. ALL PHASES OF THE TEST WAS COMPLETED EXCEPT FOR THE EVAPORATE PART. SO THAT PUT THE VEHICLE IN NOT-READY STATUS. WE HAD THE VEHICLE CHECK AND RECHECKED UNTIL ITS PASS EMISSION TESTING MARCH ,2012. RENEWAL OF OUR PROGRESSIVE VEHICLES INSURANCE, I CAN ACROSS THE VEHICLE C... Read more
Incident date: Jul 25, 2012
TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED THAT THE KEY WAS WORN AND WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE CAUSE OF THE FAILURE WAS THE IGNITION, WHICH WAS WORN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 95,000.
Incident date: Oct 1, 2007
2005 JAGUAR XJ8L. CONSUMER WRITES IN REGARDS TO INTERMITTENT ENGINE LIGHT MALFUNCTIONS *TGW THE CONSUMER STATED AT APPROXIMATELY 38,000 MILES, HE BEGAN TO EXPERIENCE WARNING LIGHT MESSAGES SUCH AS ENGINE FAULT, BRAKE FAULT AND DSC FAULT. IMMEDIATELY FOLLOWING THE DISPLAY OF THE ENGINE LIGHT, THE ENGINE LOST POWER AND THE VEHICLE IMMEDIATELY COASTED TO A COMPLETE STOP. THE CONSUMER STATED THE ENGI... Read more
Incident date: May 16, 2012
WHILE DRIVING MY 1997 JAGUAR XK8 ON POLARIS PARKWAY @50MPH, THE CAR LOST TOTAL POWER. I HAD TO WEAVE OUT OF THE MIDDLE LANE IN ORDER TO REDUCE A POTENTIAL ACCIDENT.. *TR THE LOCAL JAGUAR DEALER TESTED AND REPORTED THAT THE THROTTLE BODY FAILED THUS CAUSING VEHICLE TO LOSE ALL POWER...DURING THE DEALER TEST DRIVE, THE CAR ALSO LOST POWER ON HIGHWAY #670.. DUE TO THE SAFETY ISSUE, JAGUAR SHOU... Read more
Incident date: May 16, 2012
WHILE DRIVING MY 1997 JAGUAR XK8 ON POLARIS PARKWAY @50MPH, THE CAR LOST TOTAL POWER. I HAD TO WEAVE OUT OF THE MIDDLE LANE IN ORDER TO REDUCE A POTENTIAL ACCIDENT.. *TR THE LOCAL JAGUAR DEALER TESTED AND REPORTED THAT THE THROTTLE BODY FAILED THUS CAUSING VEHICLE TO LOSE ALL POWER...DURING THE DEALER TEST DRIVE, THE CAR ALSO LOST POWER ON HIGHWAY #670.. DUE TO THE SAFETY ISSUE, JAGUAR SHOU... Read more
Incident date: May 16, 2012
WHILE DRIVING MY 1997 JAGUAR XK8 ON POLARIS PARKWAY @50MPH, THE CAR LOST TOTAL POWER. I HAD TO WEAVE OUT OF THE MIDDLE LANE IN ORDER TO REDUCE A POTENTIAL ACCIDENT.. *TR THE LOCAL JAGUAR DEALER TESTED AND REPORTED THAT THE THROTTLE BODY FAILED THUS CAUSING VEHICLE TO LOSE ALL POWER...DURING THE DEALER TEST DRIVE, THE CAR ALSO LOST POWER ON HIGHWAY #670.. DUE TO THE SAFETY ISSUE, JAGUAR SHOU... Read more
Incident date: Jun 25, 2003
TL* THE CONTACT OWNS A 2003 JAGUAR S-TYPE. THE CONTACT STATED THAT OIL WAS LEAKING FROM THE VEHICLE. THERE WAS ALSO NOISE IN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO DEALER BUT THE DEALER DID NOT FIND A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND THE VEHICLE WAS TAKEN TO DEALER A SECOND TIME WHEN THE CONTACT WAS ADVISED OF THREE ADDITIONAL LEAKS ON THE ENGINE'S FIELD. THE VEHICLE... Read more
Incident date: Apr 20, 2012
TL* THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE ATTEMPTING TO PARK. THE BRAKES WERE ENGAGED WHILE THE FAILURE OCCURRED. THE VEHICLE ACCELERATED FORWARD UNTIL CRASHING INTO THE REAR END OF ANOTHER VEHICLE. THE CONTACT ALSO STATED THAT IT TOOK EXTREME FORCE TO SHIFT THE GEAR SHIFT INTO DRIVE, WHICH CAUSED THE VEHICLE TO LOSE ACCELERATION. THE FAI... Read more
Crash
Incident date: Apr 20, 2012
TL* THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE ATTEMPTING TO PARK. THE BRAKES WERE ENGAGED WHILE THE FAILURE OCCURRED. THE VEHICLE ACCELERATED FORWARD UNTIL CRASHING INTO THE REAR END OF ANOTHER VEHICLE. THE CONTACT ALSO STATED THAT IT TOOK EXTREME FORCE TO SHIFT THE GEAR SHIFT INTO DRIVE, WHICH CAUSED THE VEHICLE TO LOSE ACCELERATION. THE FAI... Read more
Crash
Incident date: Sep 20, 2010
DRIVER'S WIPER CAME LOOSE IN THUNDERSTORM ON INTERSTATE--WIPERS CLASHED AND BENT ARM. LOST FORWARD VISION AND WAS ABLE TO PULL OVER. HAD TO REPLACE ARM LATER. IN JUNE 2012, THE DRIVER'S ARM CAME LOOSE AGAIN AND WAS TIGHTENED. JULY 14, 2012, THE DRIVER'S ARM AGAIN CAME LOOSE DURING RAIN. EXTREMELY DANGEROUS IN SOME SITUATIONS. *TR
Incident date: Dec 12, 2007
TL* THE CONTACT OWN A 2007 JAGUAR XJ8. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED WITH AN IMMEDIATE REDUCTION IN THE ENGINE POWER. THE VEHICLE UNEXPECTEDLY STALLED AND WAS COASTED TO THE SIDE OF THE ROAD. THE VEHICLE RESTARTED A FEW MOMENTS LATER AND RESUMED NORMALLY. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZ... Read more
Incident date: Sep 1, 2009
TL* THE CONTACT OWNS A 2005 JAGUAR XJ8. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT THE THROTTLE GASKET WOULD HAVE TO BE REPLACED. APPROXIMATELY TWO YEARS AFTER THE REPAIR, THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE VEHICLE SUDDENLY STALLED ... Read more
Incident date: Sep 1, 2009
TL* THE CONTACT OWNS A 2005 JAGUAR XJ8. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT THE THROTTLE GASKET WOULD HAVE TO BE REPLACED. APPROXIMATELY TWO YEARS AFTER THE REPAIR, THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE VEHICLE SUDDENLY STALLED ... Read more
Incident date: Sep 1, 2009
TL* THE CONTACT OWNS A 2005 JAGUAR XJ8. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT THE THROTTLE GASKET WOULD HAVE TO BE REPLACED. APPROXIMATELY TWO YEARS AFTER THE REPAIR, THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE VEHICLE SUDDENLY STALLED ... Read more
Incident date: Sep 1, 2009
TL* THE CONTACT OWNS A 2005 JAGUAR XJ8. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT THE THROTTLE GASKET WOULD HAVE TO BE REPLACED. APPROXIMATELY TWO YEARS AFTER THE REPAIR, THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE VEHICLE SUDDENLY STALLED ... Read more
Incident date: Jun 24, 2012
TL* THE CONTACT OWNS A 2002 JAGUAR S-TYPE EQUIPPED WITH CONTINENTAL TOURINGCONTACT AS TIRES, SIZE 235/50/R17, DOT A3753LV2405. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED EXCESSIVE VIBRATION COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC STATED THAT BOTH FRONT TIRES EXPERIENCED TREAD SEPARATION. THE TIRES W... Read more
Incident date: Jul 2, 2012
SERIOUS QUALITY AND SAFETY ISSUE WITH JAGUAR XF *TGW THE CONSUMER STATED THE FASTENER ON THE FRONT WHEEL BROKE INTO PIECES WHILE IT WAS BEING TIGHTENED. THE OWNER'S MANUAL MENTIONED HOW TO REPAIR A FLAT TIRE USING A KIT, BUT THERE WAS NO KIT IN THE VEHICLE. THE OWNER'S MANUAL DID NOT PROVIDE INSTRUCTIONS ON HOW TO REPLACE A FLAT TIRE USING THE SPARE TIRE. *JB
Incident date: Jul 2, 2012
SERIOUS QUALITY AND SAFETY ISSUE WITH JAGUAR XF *TGW THE CONSUMER STATED THE FASTENER ON THE FRONT WHEEL BROKE INTO PIECES WHILE IT WAS BEING TIGHTENED. THE OWNER'S MANUAL MENTIONED HOW TO REPAIR A FLAT TIRE USING A KIT, BUT THERE WAS NO KIT IN THE VEHICLE. THE OWNER'S MANUAL DID NOT PROVIDE INSTRUCTIONS ON HOW TO REPLACE A FLAT TIRE USING THE SPARE TIRE. *JB