Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 3,627 complaints for JAGUAR
Incident date: Jul 28, 2014
I WAS PARKED IN MY DRIVEWAY, AFTER DRIVING HOME FROM THE LOCAL SUPERMARKET WITH THE CONVERTIBLE TOP DOWN - AND UPON PRESSING THE "ROOF" BUTTON TO RAISE AND LOWER THE TOP TO IT'S CLOSED POSITION - I NOTICED THAT THE RIGHT REAR (PASSENGER SIDE) QUARTER WINDOW WOULD NOT RAISE UP CLOSED LIKE THE LEFT SIDE. UPON FURTHER INVESTIGATION I DISCOVERED THAT THIS PROBLEM HAS BEEN HAPPENING TO MANY SIMILAR ... Read more
Incident date: Feb 5, 2013
INFORMED BY JAGUAR SERVICE DEALER IN CERRITOS ON 02/07 AND 09/27/13 THAT TRANSMISSION HAD FAILED AND REQUIRED REPLACEMENT. CONDUCTED ONLINE RESEARCH DURING THE LAST TWO MONTHS AND DISCOVERED THAT THE AUTO WAS DEMONSTRATING THE EXACT FAILURE AS 1999 JAGUAR XK8 (RECALL NO. 478 - REPLACE TRANSMISSION), AS FOLLOWS: "IT IS IMPORTANT TO EMPHASIZE THAT ANY FAILURE OF A TRANSMISSION WHICH INVOLVES COMPL... Read more
Incident date: Jul 24, 2014
I WAS ACCELERATING AWAY FROM TRAFFIC LIGHTS AND THE THROTTLE JAMMED OPEN. I HAD TO SWITCH INTO NEUTRAL TO REDUCE THE REVS AND BRING THE CAR UNDER CONTROL. *TR
Incident date: Jul 24, 2014
I WAS ACCELERATING AWAY FROM TRAFFIC LIGHTS AND THE THROTTLE JAMMED OPEN. I HAD TO SWITCH INTO NEUTRAL TO REDUCE THE REVS AND BRING THE CAR UNDER CONTROL. *TR
Incident date: Jun 26, 2013
CAR WAS DRIVING ON HIGHWAY THEN WENT INTO LIMP MODE AND STARTED SLOWING DOWN DANGEROUSLY WITH CARS BEHIND ME BLOWING HORNS AND GOING ROUND. *TR
Incident date: Jun 26, 2013
CAR WAS DRIVING ON HIGHWAY THEN WENT INTO LIMP MODE AND STARTED SLOWING DOWN DANGEROUSLY WITH CARS BEHIND ME BLOWING HORNS AND GOING ROUND. *TR
Incident date: Jun 26, 2013
CAR WAS DRIVING ON HIGHWAY THEN WENT INTO LIMP MODE AND STARTED SLOWING DOWN DANGEROUSLY WITH CARS BEHIND ME BLOWING HORNS AND GOING ROUND. *TR
Incident date: Jul 21, 2014
I WAS DRIVING, AND I SMELLED SMOKE SO I DECIDED TO PULL OVER. UPON CLOSER EXAMINATION I DISCOVERED THAT THE SMOKE WAS COMING FROM THE GARAGE DOOR OPENER, WHICH I NEVER USE! WHEN I TOUCHED THE COVER FOR THE GARAGE DOOR OPENER IT WAS HOT. WITHIN A FEW MINUTES MY CAR WAS FILLED WITH SMOKE, AND A SMALL FIRE BEGAN TO BURN IN THE TOP CENTER CONSOLE CONTAINING THE GARAGE DOOR OPENER. I OPENED ALL THE DOO... Read more
Fire
Incident date: Dec 1, 2013
I WAS DRIVING ABOUT 65 MILES AN HOUR ON THE FREEWAY WHEN MY KNEE BUMPED THE IGNITION/KEY AND TURNED THE CAR OFF. I DID NOT THINK MUCH OF IT AT THE TIME AND WAS ABLE TO HANDLE THE DANGEROUS SITUATION. AFTER SEEING ALL THE SERIOUS ISSUES WITH GM AND CHRYSLER THOUGHT I SHOULD DROP YOU A LINE. *TR
Incident date: Dec 1, 2013
I WAS DRIVING ABOUT 65 MILES AN HOUR ON THE FREEWAY WHEN MY KNEE BUMPED THE IGNITION/KEY AND TURNED THE CAR OFF. I DID NOT THINK MUCH OF IT AT THE TIME AND WAS ABLE TO HANDLE THE DANGEROUS SITUATION. AFTER SEEING ALL THE SERIOUS ISSUES WITH GM AND CHRYSLER THOUGHT I SHOULD DROP YOU A LINE. *TR
Incident date: Jun 18, 2013
I PULLED UP TO STOP AT A RESTAURANT CURB AND STOPPED THE VEHICLE. THE ENGINE SUDDENLY RACED TO APPROX 6000-6500 RPM. I WAS ABLE TO KEEP MY FOOT FIRMLY ON THE BRAKE, SHIFT THE TRANSMISSION INTO PARK, AND TURN THE ENGINE OFF. WHEN I RE-STARTED THE ENGINE EVERYTHING WAS FINE. I DID' NOT THINK TOO MUCH OF THIS, OUTSIDE OF SCARING THE HELL OUT OF ME, AS I THOUGHT MY FOOT MIGHT HAVE SLIPPED OFF TH... Read more
Incident date: Jun 25, 2014
TL* THE CONTACT OWNS A 2005 JAGUAR S TYPE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND FUEL FUMES EMITTED INTO THE VEHICLE. THE CONTACT STATED THAT FUEL WOULD LEAK WHENEVER THE VEHICLE WAS REFUELED. THE VEHICLE WAS TAKEN TO BOTH THE DEALER AND AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO NOTIFIED THE CONTACT THAT THE ... Read more
Incident date: Jul 3, 2014
MY WIFE AND I WERE DRIVING ALONG I94 AND AN SUDDENLY AND LIGHT VIBRATION FROM THE FRONT RIGHT TIRE, AND SOON AFTER, I SAY THE TIRE CROSSING THE HIGHWAY. THE WHOLE CONTACT ARE OF THE TIRE RIP OFF THE WALLS OF THE TIRE. COMPLETELY GONE. ONLY THE TWO OUTER WALLS REMAIN ATTACHED TO THE RIM. TIRES INSTALLED BY OUR JAGUAR DEALER AND LESS THAN 10,000 MILES. CONTINENTAL CONTIPROCONTACT 225/45 R17 91H DOT... Read more
Incident date: Jun 30, 2014
I WAS DRIVING ON THE 495 OUT OF THE LINCOLN TUNNEL AND MY LEFT FRONT TIRE WENT FLAT. I DID NOT HIT ANY POTHOLES. TWO DAYS LATER DRIVING ON RIVER ROAD IN EDGEWATER NJ I HIT A SMALL POTHOLE, IT WAS DARK AND TORRENTIAL DOWNPOURS, MY TIRE IMMEDIATELY WENT FLAT. WE PULLED INTO A INDOOR GARAGE, CHANGED THE TIRE, WENT TO BACK OUT OF THE PARKING SPOT AND THE BACK TIRE WENT FLAT. I DO NOT FEEL SAFE WITH... Read more
Incident date: Aug 5, 2013
TL* THE CONTACT OWNS A 2007 JAGUAR S-TYPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND RESTARTED. THE FAILURE RECURRED FOUR TIMES OVER A PERIOD OF ONE YEAR. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS NOT ABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXI... Read more
Incident date: Jun 28, 2014
WHILE IN THE ACT OF PARKING MY FATHER N LAW'S CAR AT THE MALL. I BEGAN TO PULL THE CAR FORWARD AFTER A COMPLETE STOP WITH MY FOOT COVERING AND APPLYING THE BRAKE AS ANOTHER CAR BEGAN TO PASS IN FRONT OF ME. HIS 2009 JAGUAR XFL SURGE AND ACCELERATED VIOLENTLY WHILE THE BRAKES WERE APPLIED. ALTHOUGH THIS ACTION DIDN'T CAUSE ANY ACCIDENT OR INJURY TO ANYONE NOR PROPERTY DAMAGE. THIS OCCURRENCE WAS N... Read more
Incident date: Jun 20, 2014
THERE IS A RECALL BY JAGUAR R513 VEHICLE GOING INTO REVERSE GEAR WHEN YOU SHIFT FROM DRIVE AND LOCKS UP. THIS VEHICLE DID THIS. ITS SAYS THE CONTROL MODULE HAS TO BE REPROGRAM. NOW JAGUAR REFUSE TO DO IT UNDER THE RECALL..THE VEHICLE IS LOCK IN GEAR AND WILL NOT MOVE.. *TR
Incident date: May 15, 2013
THE CONTROL MODULE IN MY CAR HAS GONE OUT COSTING OVER 2,000 TO REPAIR. THERE ARE SEVERAL WEBSITES DEDICATED TO THE MALFUNCTION. WHICH CAUSES SIGNIFICANT PROBLEMS WITH HEAT AND AIR CONDITIONING. *TR
Incident date: Aug 11, 2011
VERY QUICK WEAR DOWN OF REAR BRAKE PADS, ROTORS, AND REAR TIRES.
Incident date: Aug 11, 2011
VERY QUICK WEAR DOWN OF REAR BRAKE PADS, ROTORS, AND REAR TIRES.
Incident date: Aug 27, 2012
2012 JAGUAR XJ. CONSUMER WRITES IN REGARDS TO VEHICLE SUNROOF MALFUNCTION. *SMD THE CONSUMER STATED THE ELECTRONIC SHADE WOULDN'T CLOSE ALL THE WAY. IT WOULD CLOSE CROOKED, AND THERE WAS A HORRIBLE CREAKING NOISE THAT CAME ANYTIME, HE TRAVELED ON AN UNEVEN PAVEMENT. THE DEALER ADJUSTED, CALIBRATED AND LUBRICATED THE SUNROOF SEVERAL TIMES. *JB
Incident date: Jun 1, 2011
THE REAR LED BULBS GOES OUT ONE BY ONE UNTIL THERE ALL OUT LEAVING YOU WITH NO OTHER CHOICE BUT TO REPLACE THE ENTIRE TAIL LIGHT LENS. *TR
Incident date: Jun 1, 2012
DASHBOARD STARTS TO BUBBLE UP AND COME APART WITHOUT ANY WARNING. *TR
Incident date: Jun 5, 2014
AS FUEL FILTER WAS BEING REPLACED, AND NO PRESSURE IN THE FUEL LINE, FUEL POURED ONTO THE LEFT SIDE EXHAUST TAIL PIPE. IF FUEL FILTER FAILS DURING HOT EXHAUST PIPE, FIRE IS MOST LIKELY TO OCCUR. THE LOCATION OF THE FUEL FILTER IS A HAZARDOUS CONDITION, AS IT IS UNDER THE FUEL TANK AND ABOVE AN EXHAUST PIPE. *TR
Incident date: Jan 1, 2014
TL* THE CONTACT OWNS A 2003 JAGUAR X TYPE. THE CONTACT STATED THAT WHILE TRAVELING AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 40,000. UPDATED 1/23/15*CN UPDATED 02/20/15.*JB
Incident date: Nov 5, 2013
TL * THE CONTACT OWNS A 2008 JAGUAR XK. THE CONTACT STATED THAT THE REAR DIFFERENTIAL BEGAN LEAKING FLUID. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT THE SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE REAR DIFFERENTIAL, DRIVE SHAFT AND CONTROL ARMS NEEDED T... Read more
Incident date: Nov 5, 2013
TL * THE CONTACT OWNS A 2008 JAGUAR XK. THE CONTACT STATED THAT THE REAR DIFFERENTIAL BEGAN LEAKING FLUID. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT THE SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE REAR DIFFERENTIAL, DRIVE SHAFT AND CONTROL ARMS NEEDED T... Read more
Incident date: May 28, 2014
TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT WHILE SHIFTING INTO DRIVE FROM REVERSE, THE BRAKES FAILED. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE BRAKE FLUID LOW LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT A BRAKE CALIPER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILU... Read more
Incident date: May 28, 2014
TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT WHILE SHIFTING INTO DRIVE FROM REVERSE, THE BRAKES FAILED. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE BRAKE FLUID LOW LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT A BRAKE CALIPER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILU... Read more
Incident date: May 19, 2014
TL* THE CONTACT OWNS A 2001 JAGUAR X-TYPE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH OVER A BUMP, THE VEHICLE JERKED INTO ANOTHER LANE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR A MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WERE 137,597.
Incident date: May 19, 2014
TL* THE CONTACT OWNS A 2001 JAGUAR X-TYPE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH OVER A BUMP, THE VEHICLE JERKED INTO ANOTHER LANE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR A MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WERE 137,597.
Incident date: May 9, 2014
TL* THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER WITHOUT WARNING. THE CONTACT MENTIONED THAT WHEN THE FUEL TANK WAS ONE QUARTER FULL, THE FAILURE WOULD RECUR. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED. THE CONTACT MENTIONED THAT HE ADDED FUEL TO THE VEHICLE AND IT FUNCTIONED NORMALLY AFTERWARD.... Read more
Incident date: Jan 3, 2014
AIRBAG HARNESS ON 2001 S-TYPE JAGUAR HAS BEEN REPAIRED BUT LIGHT ON DASH KEEPS COMING ON AFTER REPAIR HAS BEEN MADE WHEN REPAIR WARRANTY HAS EXPIRED. I HAVE HAD THE SAME ISSUE REPAIRED TWICE, FIRST TIME THE AIRBAG LIGHT CAME ON 3 MONTHS AFTER REPAIR; SECOND TIME AIRBAG LIGHT CAME ON 13 MONTHS AFTER REPAIR. INTERMITTENT BEEPS STARTED 6 MONTHS AFTER REPAIR BUT NO LIGHT ON THE DASH APPEARED. I NOT... Read more
Incident date: Jan 3, 2014
AIRBAG HARNESS ON 2001 S-TYPE JAGUAR HAS BEEN REPAIRED BUT LIGHT ON DASH KEEPS COMING ON AFTER REPAIR HAS BEEN MADE WHEN REPAIR WARRANTY HAS EXPIRED. I HAVE HAD THE SAME ISSUE REPAIRED TWICE, FIRST TIME THE AIRBAG LIGHT CAME ON 3 MONTHS AFTER REPAIR; SECOND TIME AIRBAG LIGHT CAME ON 13 MONTHS AFTER REPAIR. INTERMITTENT BEEPS STARTED 6 MONTHS AFTER REPAIR BUT NO LIGHT ON THE DASH APPEARED. I NOT... Read more
Incident date: Apr 15, 2014
WHILE DRIVING AT NIGHT WITH HEADLIGHTS ON, SIGNALING A LEFT TURN WITH TURN SIGNAL ARM THE HEADLIGHTS GOES OFF. *JS
Incident date: Apr 24, 2014
WE HAVE A 2003 JAGUAR X-TYPE 2.5 LITER WE HAD TOWED TO HENNESSEY, 3040 PIEDMONT RD. , ATLANTA, GEORGIA 30305, JAGUAR SERVICE. ITS ONLY 69122 IN MILEAGE. WE CHECK IN AT 13:34 AND CHECK OUT AT 16:47 AND WE PAID 129.64 FOR LABOR. INFORMATION ON INVOICE A. 129.64. INVOICE STATED: CUST SAYS TO PROGRAM CUST PROVIDED KEYS , QUOTED $130.00. CUSTOMER REQUESTED SUPPLIED KEYS TO BE PROGRAMMED. SCAN WI... Read more
JAGUAR
VANDEN PLAS
(2001) — ELECTRICAL SYSTEM
Apr 24, 2014
Incident date: Apr 1, 2006
OUR JAGUAR KEY IS UNIQUE FROM OTHER KEYS IN THAT IT IS CYLINDRICAL WITH SMALL NUBS STICKING OUT. WE NEVER HAVE MORE THAN THE SINGLE KEY ON A KEY RING, SO THERE'S NEVER EXCESS WEIGHT ON THE KEY WHILE IT'S INSERTED, BECAUSE WE DON'T HAVE KEYS IN OUR LIFE. DUE TO WHERE WE LIVE WE DON'T LOCK OUR HOUSE, SO NO KEYS ARE NECESSARY. THE JAGUAR IS MY WIFE'S CAR, SHE'S TALL, BUT I'M VERY TALL AT 6'4", S... Read more
Incident date: Jan 6, 2012
NOT SURE EXACTLY WHAT THE PROBLEM IS. I HAVE HAD THE COMPLETE FUEL SYSTEM AND WATER PUMP REPLACED. THERE APPEARS TO BE A DEFECT IN THE PLACEMENT OF WHERE THE GAS CAP IS LOCATED ON THE VEHICLE (ON TOP NEAR THE TRUNK) RATHER THAN ON THE SIDE. WHEN THERE IS A HARD RAIN, WATER LEAKS INTO THE GAS TANK; DIRT AND DEBRIS GATHER IN THE OPENING FOR THE GAS TANK AND MUST BE FREQUENTLY CLEANED OUT. THE VE... Read more
Incident date: Jan 6, 2012
NOT SURE EXACTLY WHAT THE PROBLEM IS. I HAVE HAD THE COMPLETE FUEL SYSTEM AND WATER PUMP REPLACED. THERE APPEARS TO BE A DEFECT IN THE PLACEMENT OF WHERE THE GAS CAP IS LOCATED ON THE VEHICLE (ON TOP NEAR THE TRUNK) RATHER THAN ON THE SIDE. WHEN THERE IS A HARD RAIN, WATER LEAKS INTO THE GAS TANK; DIRT AND DEBRIS GATHER IN THE OPENING FOR THE GAS TANK AND MUST BE FREQUENTLY CLEANED OUT. THE VE... Read more
Incident date: Sep 13, 2013
WHEN DRIVING THE ENGINE WILL SHUT-OFF WITHOUT ANY WARNING WITH LOSS OF POWER STEERING. WILL NOT RESTART. THIS HAS HAPPENED THREE TIMES - THE FIRST TIME WAS AROUND SEPT. 13. CAR HAS BEEN TOWED THREE TIMES. I WAS TOLD THE COMPUTER BOX WAS "FILLED WITH ABOUT A 100 CODES AND WERE ERASED AND THE CAR SHOULD BE FINE". THE MECHANIC HAS EXTENSIVE JAGUAR EXPERIENCE. I HAVE ONLY DRIVEN THIS CAR ABOUT 10... Read more
Incident date: Oct 1, 2013
TL* THE CONTACT OWNS A 2002 JAGUAR X- TYPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO SHIFT INTO ANY GEAR, THE KEY FELL FROM THE IGNITION. THE FAILURE WAS SPORADICALLY RECURRING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS TO BE REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXI... Read more
Incident date: Jul 3, 2013
APPLYING BRAKES MY FOOT ALSO HITS THE GAS PEDAL WHICH MAKES THE CAR LEAP FORWARD. *TT
Incident date: Dec 30, 2013
WHILE AT A STOP LIGHT, ENGINE REVVED UP AND THE CAR STARTED ROLLING FORWARD. I HAD TO BRAKE HARD TO STOP IT. THIS HAPPENED ABOUT 3 MORE TIMES OVER THE NEXT 2 MONTHS. ONE TIME THE ENGINE RACED VERY HIGH AND I HAD TO PUT IT IN NEUTRAL TO AVOID CRASHING. AT 5000 MILES I TOOK IT TO THE DEALER WHO SAID THEY COULD FIND NO DIAGNOSES FROM THE AUTO COMPUTER AND COULD NOT REPLICATE THE PROBLEM. THEY CLAIME... Read more
Incident date: Dec 30, 2013
WHILE AT A STOP LIGHT, ENGINE REVVED UP AND THE CAR STARTED ROLLING FORWARD. I HAD TO BRAKE HARD TO STOP IT. THIS HAPPENED ABOUT 3 MORE TIMES OVER THE NEXT 2 MONTHS. ONE TIME THE ENGINE RACED VERY HIGH AND I HAD TO PUT IT IN NEUTRAL TO AVOID CRASHING. AT 5000 MILES I TOOK IT TO THE DEALER WHO SAID THEY COULD FIND NO DIAGNOSES FROM THE AUTO COMPUTER AND COULD NOT REPLICATE THE PROBLEM. THEY CLAIME... Read more
Incident date: May 1, 2013
TL* THE CONTACT OWNS A 2001 JAGUAR S TYPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY BECAME RESISTANT TO ACCELERATION ATTEMPTS. THE CONTACT BEGAN TAPPING THE SHIFTER AND THE VEHICLE RESUMED NORMALLY. THE CONTACT ALSO INDICATED THAT THE ODOR OF GASOLINE WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT DEALER WHO DIAGNOSED THAT THE FUEL F... Read more
Incident date: May 1, 2013
TL* THE CONTACT OWNS A 2001 JAGUAR S TYPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY BECAME RESISTANT TO ACCELERATION ATTEMPTS. THE CONTACT BEGAN TAPPING THE SHIFTER AND THE VEHICLE RESUMED NORMALLY. THE CONTACT ALSO INDICATED THAT THE ODOR OF GASOLINE WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT DEALER WHO DIAGNOSED THAT THE FUEL F... Read more
Incident date: May 1, 2013
TL* THE CONTACT OWNS A 2001 JAGUAR S TYPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY BECAME RESISTANT TO ACCELERATION ATTEMPTS. THE CONTACT BEGAN TAPPING THE SHIFTER AND THE VEHICLE RESUMED NORMALLY. THE CONTACT ALSO INDICATED THAT THE ODOR OF GASOLINE WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT DEALER WHO DIAGNOSED THAT THE FUEL F... Read more
Incident date: Jun 12, 2013
THE PASSENGER AIRBAG WORKS INTERMITTENTLY WHEN MY WIFE SITS IN THE PASSENGER SEAT. MY WIFE WEIGHS APPROXIMATELY 100 POUNDS. THE MANUFACTURER SAYS THAT THE PASSENGER AIRBAG IS DESIGNED TO NOT WORK FOR PASSENGERS 100 POUNDS OR LESS AND SAYS THAT THIS SERIOUS SAFETY ISSUE TO WITHIN THEIR DIAGNOSTICS. I BELIEVE THAT THIS ISSUE IS A SERIOUS SAFETY ISSUE AND JAGUAR REFUSES TO CORRECT THE ISSUE OR RET... Read more
Incident date: Mar 25, 2014
WHEN TURNING ON THE ENGINE A NOISE WAS HEAR BY MY SON. I TOOK THE CAR TO THE MECHANIC AND HE SAID THAT THE FLYWHEEL IS LOOSEN AND THAT'S WHY YOU HEAR THAT NOISE FROM THE LOW SIDE OF THE ENGINE. *TR
Incident date: Mar 20, 2014
WAS DRIVING APPROXIMATELY 30MPH ON MY WAY TO THE DEALER FOR SCHEDULED OIL CHANGE AND WITHOUT ANY WARNING THE CAR STARTED MAKING A GRINDING NOISE AND STOPPED. IT WOULD NOT MOVE FORWARD OR REVERSE. MANAGED TO GET THE CAR TO THE SIDE OF THE ROAD AND CALLED THE DEALER FOR ASSISTANCE. UPON INSPECTION THE DEALER TOLD ME THE CAR NEEDED A TRANSMISSION AND TRANSFER CASE BECAUSE THE INTERNAL GEARS WERE FRAG... Read more