Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 3,627 complaints for JAGUAR
Incident date: Nov 20, 2014
THE PASSENGER AIRBAG DOES NOT PROPERLY WORK AND THE MANUFACTURER REFUSED TO REPAIR. MY WIFE WEIGHS APPROXIMATELY 100 POUNDS AND THE MANUFACTURER CLAIMS THE AIR BAG IS DESIGNED TO NOT WORK FOR PASSENGER 100 POUNDS OR LESS. THIS IS A SERIOUS SAFETY ISSUE AND I WOULD LIKE NHTSA TO INVESTIGATE THIS VERY DANGEROUS CONDITION. *TR
Incident date: Nov 19, 2014
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL SYSTEM, GASOLINE). ONCE THE CONTACT ARRIVED AT THE DEALER, HE WAS INFORMED THAT THE REPAIR HAD ALREADY BEEN COMPLETED. THE CONTACT WAS EXPERIENCING THE SAME FAILURES LISTED IN THE RECALL. WHILE INSIDE THE VEHICLE, THE CONTACT WOULD SMELL A FUEL ODOR AND NOTI... Read more
Incident date: Nov 19, 2014
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL SYSTEM, GASOLINE). ONCE THE CONTACT ARRIVED AT THE DEALER, HE WAS INFORMED THAT THE REPAIR HAD ALREADY BEEN COMPLETED. THE CONTACT WAS EXPERIENCING THE SAME FAILURES LISTED IN THE RECALL. WHILE INSIDE THE VEHICLE, THE CONTACT WOULD SMELL A FUEL ODOR AND NOTI... Read more
Incident date: Nov 19, 2012
DUE TO A DESIGN ERROR WHEN ICE BUILDS UP ON THE WHEEL WELL IN COLD CLIMATES THE DRIVER IS PREVENTED FROM STEERING THE VEHICLE. WHEN IT WAS REQUIRED TO MAKE A SUDDEN TURN TO AVOID A ROAD HAZARD THE STEERING FAILED AND CAUSED AN ACCIDENT. THIS CAR HAS ALSO CAUSED PROBLEMS WITH INSIDE AIR QUALITY DUE TO AN OIL LEAK IN THE OIL PAN GASKET. THIS HAS BEEN AN ON GOING PROBLEM THAT THE MANUFACTURER HAS ... Read more
1 injured
Incident date: Nov 19, 2014
THIS IS AN ONGOING PROBLEM. I HAVE SPENT THOUSANDS OF DOLLARS IN AN ATTEMPT TO FIX THE LOW SUSPENSION PROBLEM. MY CAR HAS SLOWED DIRECTLY ON THE EXPRESSWAY WHILE DRIVING 70 MPH. IN ADDITION, THE CAR WAS SO LOW THAT IT DRUGGED THE BOTTOM. THE ONLY SOLUTION WAS TO HAVE IT TOWED. THIS PROBLEM HAPPEN LAST YEAR AND I HAD TO RENT A CAR ALL WINTER LONG UNTIL THE WHETHER WARMED UP. I THOUGHT TH... Read more
Incident date: Nov 9, 2014
TL* THE CONTACT OWNS A 2007 JAGUAR X-TYPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, A VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE AND THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. THE DRIVER'S AND REAR WINDOWS FRACTURED DURING THE CRASH AND AS A RESULT, THE CONTACT SUSTAINED INJURIES TO THE FACE, HEAD AND LEFT ARM. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT... Read more
Crash
1 injured
Incident date: Sep 5, 2014
MY VEHICLE WAS TAKEN TO THE DEALERSHIP IT WAS PURCHASED FOR AN AC REPAIR IN SEPTEMBER. I WAS THEN INFORMED THAT BOTH FRONT CONTROL ARMS AND BOTH BALL JOINTS NEEDED REPLACING IMMEDIATELY FOR $3,000! I WENT HOME AND CHECKED ONLINE TO FIND THAT MY CAR HAD A RECALL ISSUED (RECALL #6434) FOR THE EXACT ITEMS I WAS NOW BEING TOLD TO REPLACE. I AM THE ORIGINAL OWNER AND NEVER RECEIVED ANY CORRESPONDENC... Read more
Incident date: Nov 6, 2014
I GOT IN MY CAR TO LEAVE AND THE DASH KEEP SAYING APPLY PARKING BRAKE TRIED TO AND THE PARKING BRAKE WOULD NOT RELEASE. *TR
Incident date: Apr 18, 2013
THE DASHBOARD IS BUBBLED UP AND SEPARATED CAUSING DECREASED VISIBILITY DUE TO GLARE FROM GLUE AND POSSIBLE OBSTRUCTION OF AIRBAG DEPLOYMENT DUE TO DASHBOARD WARPING. AFTER BEING INSPECTED BY DEALER, ONLY OPTION GIVEN WAS TO REPLACE THE DASHBOARD WHICH IS NOT COVERED BY WARRANTY. ALSO WOOD GRAIN INTERIOR TRIM SPLINTERS ON DASHBOARD BELOW NAVIGATION SCREEN, IN DOOR INSERT PANELS AND IN CENTER CONSOL... Read more
Incident date: Apr 18, 2013
THE DASHBOARD IS BUBBLED UP AND SEPARATED CAUSING DECREASED VISIBILITY DUE TO GLARE FROM GLUE AND POSSIBLE OBSTRUCTION OF AIRBAG DEPLOYMENT DUE TO DASHBOARD WARPING. AFTER BEING INSPECTED BY DEALER, ONLY OPTION GIVEN WAS TO REPLACE THE DASHBOARD WHICH IS NOT COVERED BY WARRANTY. ALSO WOOD GRAIN INTERIOR TRIM SPLINTERS ON DASHBOARD BELOW NAVIGATION SCREEN, IN DOOR INSERT PANELS AND IN CENTER CONSOL... Read more
Incident date: Apr 18, 2013
THE DASHBOARD IS BUBBLED UP AND SEPARATED CAUSING DECREASED VISIBILITY DUE TO GLARE FROM GLUE AND POSSIBLE OBSTRUCTION OF AIRBAG DEPLOYMENT DUE TO DASHBOARD WARPING. AFTER BEING INSPECTED BY DEALER, ONLY OPTION GIVEN WAS TO REPLACE THE DASHBOARD WHICH IS NOT COVERED BY WARRANTY. ALSO WOOD GRAIN INTERIOR TRIM SPLINTERS ON DASHBOARD BELOW NAVIGATION SCREEN, IN DOOR INSERT PANELS AND IN CENTER CONSOL... Read more
Incident date: May 11, 2011
TL* THE CONTACT OWNS A 2001 JAGUAR S. THE CONTACT STATED WHILE REVERSING AT LOW SPEEDS, A LOUD ABNORMAL NOISE EMITTED FROM THE FRONT OF THE VEHICLE. THE DRIVER FRONT SIDE OF THE VEHICLE BECAME INOPERABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT, WHERE IT WAS DIAGNOSED THAT THE STABILIZER LINK, RIGHT LOWER BALL JOINT, FRONT WHEEL LINER AND LOWER CONTROL ARM NEEDED TO BE REPLACED. THE FAILURE HAD BE... Read more
Incident date: Oct 26, 2014
TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, A RESTRICTED PERFORMANCE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS SHAKING AND THERE WAS FUEL ODOR PRESENT. THE CONTACT SHUT OFF THE VEHICLE AND ATTEMPTED TO RESTART THE VEHICLE BUT FAILED. THE VEHICLE WAS TOWED TO A DEALER, WHO DIAGNOSED THAT THERE WAS FUEL LEAKING ... Read more
Incident date: Oct 27, 2014
WHILE DRIVING THE VEHICLE THE DRIVERS SEAT SUDDENLY BEGAN MOVING FORWARD WITH THE SEAT BACK LEANING FORWARD AS WELL. THIS FORCED ME UP AGAINST THE STEERING WHEEL ALMOST CRUSHING ME. I TRIED TO USE THE SEAT CONTROLS TO STOP THE MOVEMENT AND RETURN THE SEAT TO IT'S PROPER POSITION BUT THE SWITCH OVERHEATED AND CAUGHT ON FIRE. THANKFULLY I WAS ABLE TO STOP BUT HAD I BEEN DRIVING AT HIGHWAY SPEEDS ... Read more
Fire
Incident date: Sep 28, 2014
WE WAS SITTING AT A STOP LIGHT WAITING ON THE LIGHT TO CHANGE TO GREEN TO GO. BEFORE THE LIGHT COULD CHANGE WE WAS STRUCK FROM BEHIND BY ANOTHER VEHICLE WHICH WAS HIT BY A TRUCK GOING 45 MPH. I HIT MY HEAD ON THE DASH AND NO AIR BAG DEPLOYED NOT MINES OR MY PARTNER THE DRIVER. I ASKED JAGUAR OF HILTON HEAD TO TEST MY AIRBAGS HE SAID NO NEED TO TEST THEM IF WE WERE SITTING STILL THE AIRBAGS WILL N... Read more
Crash
2 injured
Incident date: Oct 23, 2014
WHY HASN'T JAGUAR BEEN ORDERED TO RECALL THE 1997 THROUGH 2002 1/2 MODELS FOR THE TIMING BELT TENSIONER PLASTIC GUIDE ISSUE? IT HAS BEEN REPORTED HERE IN THE PAST, AND IS WIDELY KNOWN ACROSS THE INTERNET. I WOULD JUST LIKE TO KNOW WHY NHTSA HASN'T CONSIDERED THIS DESIGN DEFECT TO BE ELIGIBLE FOR A RECALL WHEN IT IS CLEARLY A MAJOR SAFETY ISSUE. *TR
Incident date: Jun 11, 2013
I HAVE THIS BEAUTIFUL THAT I CAN'T DRIVE BECAUSE OF SUSPENSION PROBLEMS. VEHICLE TOO LOW AND SUSPENSION FAULT WARNINGS CAME ON. YOU'D THINK BY NOW THAT JAGUAR WOULD HAVE RECALLED THESE VEHICLES AND FIXED THE PROBLEM. I CANNOT BELIVE A CAR THAT COSTS THIS MUCH HAS SUCH PROBLEMS. MY GM TRUCK WITH OVER 300,000 MILES - I PURCHASED IT BRAND NEW - DOESN'T HAVE NEARLY THE AMOUNT OF ISSUES THIS JAG DO... Read more
Incident date: Oct 13, 2014
MY CAR WAS DRIVING FINE AND FOR SOME REASON THE REAR GEAR SHAFT OR SO I HEARD IT IS CALLED FAILED AND WAS NOT ALLOWING ME DRIVE THE CAR WITHOUT A LOUD GRINDING SOUND AND WHEN THE GEARS LOCKED UP THE CAR WOULD STOP VERY QUICKLY. *TR
Incident date: Jul 31, 2010
TIRE SEPARATION, FRONT TIRE WITH JUST 9786 MILES. *TR
Incident date: Oct 3, 2014
TIRE SEPARATION, FRONT TIRE WITH JUST 27918 MILES. *TR
Incident date: May 14, 2014
THE DASHBOARD BUBBLES UP AND SEPARATES CAUSING DECREASED VISIBILITY DUE TO GLARE FROM GLUE AND POSSIBLE OBSTRUCTION OF AIRBAG DEPLOYMENT DUE TO DASHBOARD WARPING. AFTER BEING INSPECTED BY DEALER, ONLY OPTION GIVEN WAS TO REPLACE THE DASHBOARD WHICH IS NOT COVERED BY WARRANTY. ALSO WOOD GRAIN INTERIOR TRIM SPLINTERS ON DASHBOARD BELOW NAV SCREEN, IN DOOR INSERT PANELS AND IN CENTER CONSOLES CAUSING... Read more
Incident date: May 14, 2014
THE DASHBOARD BUBBLES UP AND SEPARATES CAUSING DECREASED VISIBILITY DUE TO GLARE FROM GLUE AND POSSIBLE OBSTRUCTION OF AIRBAG DEPLOYMENT DUE TO DASHBOARD WARPING. AFTER BEING INSPECTED BY DEALER, ONLY OPTION GIVEN WAS TO REPLACE THE DASHBOARD WHICH IS NOT COVERED BY WARRANTY. ALSO WOOD GRAIN INTERIOR TRIM SPLINTERS ON DASHBOARD BELOW NAV SCREEN, IN DOOR INSERT PANELS AND IN CENTER CONSOLES CAUSING... Read more
Incident date: Apr 16, 2013
TL* THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED AS THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000. THE VIN WAS UNAVAI... Read more
Incident date: Apr 16, 2013
TL* THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED AS THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000. THE VIN WAS UNAVAI... Read more
JAGUAR
VANDEN PLAS
(2002) — SEAT BELTS
Oct 5, 2014
Incident date: Oct 5, 2014
CAR HIT HARD WHEN GOING OVER SMALL BUMPS, ENGINE CAR TEMP GAUGE HIGH WHEN IN MOTION, WINSHIELD FUIL LEAKS OUT, PASSINGER SIDE BELT DON'T WORK IT WOULD NOT PULL OUT. *TR
JAGUAR
VANDEN PLAS
(2002) — ENGINE
Oct 5, 2014
Incident date: Oct 5, 2014
CAR HIT HARD WHEN GOING OVER SMALL BUMPS, ENGINE CAR TEMP GAUGE HIGH WHEN IN MOTION, WINSHIELD FUIL LEAKS OUT, PASSINGER SIDE BELT DON'T WORK IT WOULD NOT PULL OUT. *TR
JAGUAR
VANDEN PLAS
(2002) — SUSPENSION
Oct 5, 2014
Incident date: Oct 5, 2014
CAR HIT HARD WHEN GOING OVER SMALL BUMPS, ENGINE CAR TEMP GAUGE HIGH WHEN IN MOTION, WINSHIELD FUIL LEAKS OUT, PASSINGER SIDE BELT DON'T WORK IT WOULD NOT PULL OUT. *TR
Incident date: Sep 11, 2014
TL* THE CONTACT OWNS A 2005 JAGUAR X-TYPE. THE CONTACT STATED THAT WHEN THE HEADLIGHTS OR TURN SIGNALS WERE ACTIVATED, THE BRAKE LIGHTS FLASHED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.
Incident date: Aug 16, 2014
TL* THE CONTACT OWNED A 2006 JAGUAR X-TYPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS APPLIED. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A WALL. THE PASSENGER SIDE DASHBOARD AIR BAG WAS THE ONLY AIR BAG THAT DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED TWO BROKEN RIBS, LACERATIONS THAT REQUIRED STITCHES, AND BRUISES TO THE EYE AND BO... Read more
Crash
1 injured
Incident date: Aug 16, 2014
TL* THE CONTACT OWNED A 2006 JAGUAR X-TYPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS APPLIED. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A WALL. THE PASSENGER SIDE DASHBOARD AIR BAG WAS THE ONLY AIR BAG THAT DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED TWO BROKEN RIBS, LACERATIONS THAT REQUIRED STITCHES, AND BRUISES TO THE EYE AND BO... Read more
Crash
1 injured
Incident date: May 28, 2014
EVERY COUPLE OF WEEKS THE BLIND SPOT MONITOR FUNCTION ON MY 2014 XJ AWD MALFUNCTIONS FOR NO APPARENT REASON. I GET THE FAULT MESSAGE, "BLIND SPOT MONITOR BLOCKED" EVEN THOUGH NOTHING IS BLOCKING THE SENSOR. THIS FUNCTION STOPS WORKING UNTIL I TURN OFF THE VEHICLE AND RESTART IT TO RESET THE VEHICLE'S COMPUTER. I HAVE TAKEN IT IN TO ROSENTHAL JAGUAR OF TYSON CORNER IN VIENNA, VA TWICE FOR THIS M... Read more
Incident date: Sep 17, 2008
I CAN'T BELIEVE YOU HAVE NOT RECALLED THE 1989-1994 JAGUAR XJS V12S WITH THE MARELLI IGNITION SYSTEM. THE FIRES THEY CAUSE ARE FAMOUS.........MARELLI FIRES......DO A GOOGLE SEARCH. IT HAPPENED TO MY DAD'S 1992 XJS & BESIDES ESCAPING WITH HIS LIFE HE HAD TO PAY ABOUT $6000 FOR A WHOLE NEW EXHAUST AND REPAIR OF ALL THE FIRE DAMAGE. EVERY TIME A FIRE OCCURS THE INSURANCE COMPANY JUST TOTAL T... Read more
Fire
Incident date: Sep 9, 2014
I WAS PULLING INTO A STALL AT THE TREASURE COAST MALL WHEN WE HEARD A LOUD THUD WHEN I GOT OUT TO SEE WHAT IT WAS I SEEM THAT THE TIRE WAS LEANING IN AND PUSHED UNDER THE FENDER.I THEN HAD TO CALL A TOW TRUCK AND FOUND OUT LATER THAT THE LEFT FRONT BALL JOINT COMPLETELY SNAPPED OFF AND THE RIGHT SIDE WAS BADLY WORN AND LOOSE AND ALSO HAD TO BE REPLACED. I JUST HATE TO THINK WHAT WOULD HAPPEN IF TH... Read more
Incident date: May 3, 2011
I PURCHASED THE 2009 JAGUAR XF SUPERCHARGE AND I HAD MULTIPLE STALLS IN THIS VEHICLE , WHERE IT WOULD STOP WORKING AND THE READING BOARD WOULD READ DEFAULT SYSTEM AND WOULD NOT START FROM ANYWHERE TO 2-20 MINUTES. I TOOK THE VEHICLE IN OF COURSE SEVERAL TIMES AND THEY ONLY INDICATED IT ONE TIME ON ONE INVOICE, EVEN THOUGH I HAD THE RECURRING ISSUE WITH THIS CAR. I FINALLY TOOK A VIDEO AND GAVE IT ... Read more
Fire
1 injured
Incident date: May 3, 2011
I PURCHASED THE 2009 JAGUAR XF SUPERCHARGE AND I HAD MULTIPLE STALLS IN THIS VEHICLE , WHERE IT WOULD STOP WORKING AND THE READING BOARD WOULD READ DEFAULT SYSTEM AND WOULD NOT START FROM ANYWHERE TO 2-20 MINUTES. I TOOK THE VEHICLE IN OF COURSE SEVERAL TIMES AND THEY ONLY INDICATED IT ONE TIME ON ONE INVOICE, EVEN THOUGH I HAD THE RECURRING ISSUE WITH THIS CAR. I FINALLY TOOK A VIDEO AND GAVE IT ... Read more
Fire
1 injured
Incident date: Sep 15, 2014
I BOUGHT A NEW USED CAR IN LA ON SEPT 14 2014. WHEN I DROVE BACK TO SF ON NO5 HIGHWAY ON SEPT 15 2014 ABOUT 1 AM .THE BACK LEFT WHEEL STARTED CAUGHT FIRE WHEN I WAS DRIVING NORMALLY. *TR
Crash
Fire
Incident date: Sep 15, 2014
I BOUGHT A NEW USED CAR IN LA ON SEPT 14 2014. WHEN I DROVE BACK TO SF ON NO5 HIGHWAY ON SEPT 15 2014 ABOUT 1 AM .THE BACK LEFT WHEEL STARTED CAUGHT FIRE WHEN I WAS DRIVING NORMALLY. *TR
Crash
Fire
Incident date: Dec 18, 2013
THIS CAR (AS WELL AS SEVERAL OTHER SPORTS CARS) COMES WITH HIGH PERFORMANCE TIRES WITH SO LITTLE TRACTION IN RAIN AND SNOW THAT THEY TOTALLY DEFEAT THE PURPOSE OF THE ANTI-LOCK BRAKES AND STABILITY CONTROL SYSTEMS. THESE TIRES ARE SO SMOOTH THAT THEY WILL HYDRO-PLANE AT 30 MPH DURING A HARD RAIN. IN ONLY INCH OF SNOW, THE ANTI-LOCK BRAKES AND STABILITY CONTROL SYSTEMS DO NOT WORK AT ALL DO TO TH... Read more
Incident date: Dec 18, 2013
THIS CAR (AS WELL AS SEVERAL OTHER SPORTS CARS) COMES WITH HIGH PERFORMANCE TIRES WITH SO LITTLE TRACTION IN RAIN AND SNOW THAT THEY TOTALLY DEFEAT THE PURPOSE OF THE ANTI-LOCK BRAKES AND STABILITY CONTROL SYSTEMS. THESE TIRES ARE SO SMOOTH THAT THEY WILL HYDRO-PLANE AT 30 MPH DURING A HARD RAIN. IN ONLY INCH OF SNOW, THE ANTI-LOCK BRAKES AND STABILITY CONTROL SYSTEMS DO NOT WORK AT ALL DO TO TH... Read more
Incident date: Dec 18, 2013
THIS CAR (AS WELL AS SEVERAL OTHER SPORTS CARS) COMES WITH HIGH PERFORMANCE TIRES WITH SO LITTLE TRACTION IN RAIN AND SNOW THAT THEY TOTALLY DEFEAT THE PURPOSE OF THE ANTI-LOCK BRAKES AND STABILITY CONTROL SYSTEMS. THESE TIRES ARE SO SMOOTH THAT THEY WILL HYDRO-PLANE AT 30 MPH DURING A HARD RAIN. IN ONLY INCH OF SNOW, THE ANTI-LOCK BRAKES AND STABILITY CONTROL SYSTEMS DO NOT WORK AT ALL DO TO TH... Read more
Incident date: Dec 18, 2013
THIS CAR (AS WELL AS SEVERAL OTHER SPORTS CARS) COMES WITH HIGH PERFORMANCE TIRES WITH SO LITTLE TRACTION IN RAIN AND SNOW THAT THEY TOTALLY DEFEAT THE PURPOSE OF THE ANTI-LOCK BRAKES AND STABILITY CONTROL SYSTEMS. THESE TIRES ARE SO SMOOTH THAT THEY WILL HYDRO-PLANE AT 30 MPH DURING A HARD RAIN. IN ONLY INCH OF SNOW, THE ANTI-LOCK BRAKES AND STABILITY CONTROL SYSTEMS DO NOT WORK AT ALL DO TO TH... Read more
Incident date: Jul 14, 2010
TL* THE CONTACT OWNS A 1988 JAGUAR XJS. WHILE DRIVING APPROXIMATELY 65 MPH, THE FUEL LINE BECAME LOADED WITH FUEL, WHICH CAUSED PRESSURE TO BUILD IN THE FUEL TANK. THE CONTACT SMELLED FUEL COMING FROM THE FUEL TANK AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OC... Read more
Incident date: Aug 16, 2014
I WAS TRAVELING ON THE FREEWAY AT 55 MPH, AS I EXITED AND TOUCHED THE BRAKES THE CAR WOULD NOT SLOW DOWN, THE CAR GAINED SPEED, I PUMPED THE BRAKES AND THE CAR CONTINUED TO GO FASTER, THE CAR WAS OUT OF CONTROL AND CRASHED INTO A WALL. I WAS SERIOUSLY INJURED AND FORTUNATELY NO ONE ELSE OR OTHER VEHICLE WAS INVOLVED. I AM LUCKY TO BE ALIVE. JUST PRIOR TO IMPACT I TURNED THE WHEEL TO THE LEFT CAUS... Read more
Crash
1 injured
Incident date: Aug 16, 2014
I WAS TRAVELING ON THE FREEWAY AT 55 MPH, AS I EXITED AND TOUCHED THE BRAKES THE CAR WOULD NOT SLOW DOWN, THE CAR GAINED SPEED, I PUMPED THE BRAKES AND THE CAR CONTINUED TO GO FASTER, THE CAR WAS OUT OF CONTROL AND CRASHED INTO A WALL. I WAS SERIOUSLY INJURED AND FORTUNATELY NO ONE ELSE OR OTHER VEHICLE WAS INVOLVED. I AM LUCKY TO BE ALIVE. JUST PRIOR TO IMPACT I TURNED THE WHEEL TO THE LEFT CAUS... Read more
Crash
1 injured
Incident date: Aug 16, 2014
I WAS TRAVELING ON THE FREEWAY AT 55 MPH, AS I EXITED AND TOUCHED THE BRAKES THE CAR WOULD NOT SLOW DOWN, THE CAR GAINED SPEED, I PUMPED THE BRAKES AND THE CAR CONTINUED TO GO FASTER, THE CAR WAS OUT OF CONTROL AND CRASHED INTO A WALL. I WAS SERIOUSLY INJURED AND FORTUNATELY NO ONE ELSE OR OTHER VEHICLE WAS INVOLVED. I AM LUCKY TO BE ALIVE. JUST PRIOR TO IMPACT I TURNED THE WHEEL TO THE LEFT CAUS... Read more
Crash
1 injured
Incident date: Jul 3, 2014
JUST RIDING AROUND THE CITY (MACON, GA) AND THE VEHICLE LOW LIGHT CAME ON. WENT OUT AFTER A WHILE SO DIDN'T WORRY ABOUT IT. THE NEXT MORNING NOTICED THE FRONT END WAS LOW. STARTED THE CAR AND THE VEHICLE LOW LIGHT WAS ON AND AFTER THAT THE AIR SUSPENSION FAULT LIGHT CAME ON. THESE TWO LIGHTS KEPT FLASHING ONE AFTER THE OTHER. TOOK VEHICLE TO AN IMPORT REPAIR FACILITY..NO JAGUAR DEALERS NEAR. WAS... Read more
Incident date: Aug 22, 2014
TL* THE CONTACT OWNS A 2003 JAGUAR S-TYPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Incident date: Jun 27, 2014
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT THEN EXITING THE VEHICLE, THERE WAS A STRONG ODOR OF GASOLINE FUEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK FUEL OUTLET FLANGES WERE FRACTURED AND NEEDED TO BE REPLACED. THE DEALER HAD ALSO INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN 12V521000 (FUEL SYSTEM, GASOLINE).THE... Read more
Incident date: Jun 10, 2014
TL * THE CONTACT OWNS A 2004 JAGUAR X-TYPE. THE CONTACT STATED THAT THE VEHICLE HAD A FUEL LEAK; HOWEVER, THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 04V460000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Incident date: Jul 29, 2014
THE FUEL PUMP FAILED FOR A 2ND TIME...WE REPLACED IT UNDERWARRANTY 6 MOS AGO..FRIENDS ARE COMPLAINING .I CALLED JAGUAR USA THEY HAVE NO INTEREST IN THIS.THIS IS A HIGHLY DANGEROUS CONDITION VERY COMMON IN THIS MODEL. *TR