Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 3,627 complaints for JAGUAR
Incident date: Apr 21, 2015
THIS IS NOT THE FIRST TIME THAT IT HAPPENED. IT HAPPENED ONCE BEFORE, BUT I DON'T KNOW WHAT THE DATE WAS OR THE MILEAGE. HOWEVER, I DO REMEMBER THAT IT HAPPENED IN NOVEMBER, 2013. ON APRIL 21, 2015, I WAS LEAVING A STORE. AS I PULLED OUT OF THE PARKING LOT, I HAD TO STOP TO MAKE SURE THERE WAS NOT ANY TRAFFIC IN THE HIGHWAY BEFORE LEAVING, BUT THERE WAS A TRUCK APPROACHING. I TAPPED THE BRAKE... Read more
Incident date: Mar 5, 2015
TL* THE CONTACT OWNS A 1997 JAGUAR XJR. WHILE DRIVING APPROXIMATELY 50 MPH, THE TACHOMETER, OIL, AND ABS WARNING INDICATORS REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.
Incident date: Jan 2, 2015
TL* THE CONTACT OWNS A 2005 JAGUAR XJ. THE CONTACT STATED THAT THE ABS LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE FRONT END OF THE VEHICLE STARTED TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT ALL OF THE CONTROL ARMS WERE RUSTED AND NEEDED TO BE REPLACED. THE DEALER STATED THAT THE CONTROL ARMS AND ABS BRAKE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIR... Read more
Incident date: Jan 2, 2015
TL* THE CONTACT OWNS A 2005 JAGUAR XJ. THE CONTACT STATED THAT THE ABS LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE FRONT END OF THE VEHICLE STARTED TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT ALL OF THE CONTROL ARMS WERE RUSTED AND NEEDED TO BE REPLACED. THE DEALER STATED THAT THE CONTROL ARMS AND ABS BRAKE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIR... Read more
Incident date: Nov 1, 2014
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE PERFORMANCE FAILURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE BEGAN TO DECELERATE. THE VEHICLE STALLED AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT ALL EIGHT FUEL INJECTORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE ... Read more
Incident date: Nov 1, 2014
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE PERFORMANCE FAILURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE BEGAN TO DECELERATE. THE VEHICLE STALLED AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT ALL EIGHT FUEL INJECTORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE ... Read more
Incident date: Sep 6, 2013
MY 2003 JAGUAR S-TYPE WAS RECALLED IN 2004, RECALL #42036 (R513) POWER TRAIN: AUTOMATIC TRANSMISSION. I PURCHASED MY JAGUAR AS THE SECOND OWNER 1 1/2 YEARS AGO. I HAVE HAD TROUBLE WITH THE CAR. FOR INSTANCE WHEN I ATTEMPT TO PASS ANOTHER VEHICLE ON THE HIGHWAY AND TRY TO SPEED UP THE TRANSMISSION SLOWS THE CAR DOWN SIGNIFICANTLY. IF I AM TRAVELING AT 55 M.P.H AND ACCELERATE THE CAR WILL IMMEDI... Read more
Incident date: Sep 6, 2013
MY 2003 JAGUAR S-TYPE WAS RECALLED IN 2004, RECALL #42036 (R513) POWER TRAIN: AUTOMATIC TRANSMISSION. I PURCHASED MY JAGUAR AS THE SECOND OWNER 1 1/2 YEARS AGO. I HAVE HAD TROUBLE WITH THE CAR. FOR INSTANCE WHEN I ATTEMPT TO PASS ANOTHER VEHICLE ON THE HIGHWAY AND TRY TO SPEED UP THE TRANSMISSION SLOWS THE CAR DOWN SIGNIFICANTLY. IF I AM TRAVELING AT 55 M.P.H AND ACCELERATE THE CAR WILL IMMEDI... Read more
Incident date: Feb 3, 2015
TL* THE CONTACT OWNS A 2001 JAGUAR S-TYPE. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT MENTIONED THAT IT WAS VERY DIFFICULT TO SHIFT OUT OF REVERSE AND THE VEHICLE WOULD NOT TURN OFF. THE VEHICLE FAILED TO STOP AND STRUCK A CURB. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED TH... Read more
Crash
Incident date: Feb 3, 2015
TL* THE CONTACT OWNS A 2001 JAGUAR S-TYPE. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT MENTIONED THAT IT WAS VERY DIFFICULT TO SHIFT OUT OF REVERSE AND THE VEHICLE WOULD NOT TURN OFF. THE VEHICLE FAILED TO STOP AND STRUCK A CURB. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED TH... Read more
Crash
Incident date: Jul 12, 2013
THIS IS CRAZY I SEE ALL THESE COMPLAINTS THROUGH THE YEARS ABOUT THE 2000 S TYPE JAG ALL HAVE THE SAME PROBLEMS.. WHY HASN'T THERE BEEN A RECALL I JUST RECENTLY EXPERIENCED THE SAME THING WHERE I HAD TO HAVE MY CAR TOWED WHEN I FIRST NOTICED IT WAS RIGHT AFTER I BOUGHT THE CAR IN 2012.NOW IT'S BEEN ALMOST GOING TO 3 YEARS AND I'M HAVING A THIS PROBLEM WAS NOT BEING ABLE TO SHIFT INTO DRIVE IN A ... Read more
Incident date: Dec 1, 2014
TL*THE CONTACT OWNS A 2003 JAGUAR X-TYPE. THE CONTACT STATED THAT THE HAND BRAKE FAILED TO APPLIED SUFFICIENT PRESSURE TO THE BRAKE PADS TO PREVENT THE VEHICLE FROM MOVING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V48700(PARKING BRAKE). THE APPROXIMATE FAILURE MILEAGE WAS 86... Read more
Incident date: Feb 17, 2015
WHILE DRIVING THE ENGINE LIGHT CAME ON AND WHITE SMOKE CAME OUT FROM UNDER THE HOOD OF THE VEHICLE. THE SMELL OF ENGINE COOLANT WAS INSIDE THE VEHICLE. THE VEHICLE WAS BROUGHT TO THE DEALERSHIP WHERE THEY DIAGNOSED A WATER PUMP FAILURE. FROM INFORMATION WE GATHERED, THIS IS A COMMON ISSUE FOR THIS VEHICLE WHICH THE MANUFACTURER IS AWARE AND HAS DONE MAY REPLACEMENTS WITH A REDESIGNED PART. THE... Read more
Incident date: Dec 30, 2013
TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. WHILE REVERSING AT APPROXIMATELY 5 MPH, THE VEHICLE MADE AN ABNORMAL BEEPING NOISE AND THE BRAKES MALFUNCTIONED. AS A RESULT, THE VEHICLE CRASHED INTO ANOTHER VEHICLE. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS NOT FILED AND THE CONTACT DID NOT SUSTAIN ANY INJURIES.... Read more
Crash
Incident date: Feb 1, 2012
FUEL SMELL INSIDE VEHICLE WHEN TANK FILLED. ENGINE WARNING LIGHT ON. CONTACTED JAGUAR CUSTOMER SERVICE AND JAGUAR DEALER IN TAMPA FL. BOTH SAID VEHICLE HAD BEEN FIXED IN APRIL 2007 UNDER JAGUAR RECALL R 176 AND NHTSA 06V418000 AND , SORRY ABOUT YOUR LUCK, WAS NOTHING THEY COULD DO ABOUT IT ! PROBLEM HAS BEEN CONTINUOUS SINCE THEN AND IS ONLY AVOIDED BY FILLING TANK TO 3/4 OR LESS .I BELIEVE THAT T... Read more
Incident date: Feb 1, 2012
FUEL SMELL INSIDE VEHICLE WHEN TANK FILLED. ENGINE WARNING LIGHT ON. CONTACTED JAGUAR CUSTOMER SERVICE AND JAGUAR DEALER IN TAMPA FL. BOTH SAID VEHICLE HAD BEEN FIXED IN APRIL 2007 UNDER JAGUAR RECALL R 176 AND NHTSA 06V418000 AND , SORRY ABOUT YOUR LUCK, WAS NOTHING THEY COULD DO ABOUT IT ! PROBLEM HAS BEEN CONTINUOUS SINCE THEN AND IS ONLY AVOIDED BY FILLING TANK TO 3/4 OR LESS .I BELIEVE THAT T... Read more
Incident date: Aug 16, 2014
AS MY WIFE WAS EXITING THE FREEWAY SHE PRESSED ON THE BRAKE PEDAL AND THE VEHICLE ACCELERATED CAUSING A MAJOR CRASH (TOTALED) AND SERIOUS INJURIES. SHE TRIED PUMPING THE BRAKES AND COULD NOT SLOW THE VEHICLE. THE VEHICLE BEHIND HER REPORTED IN THE POLICE REPORT THAT THE CAR ON THE EXIT RAMP DECELERATED AND SUDDENLY ACCELERATED. THERE WAS A RED LIGHT AT THE BOTTOM OF THE EXIT RAMP, HER FOOT WAS NOT... Read more
Crash
1 injured
Incident date: Aug 16, 2014
AS MY WIFE WAS EXITING THE FREEWAY SHE PRESSED ON THE BRAKE PEDAL AND THE VEHICLE ACCELERATED CAUSING A MAJOR CRASH (TOTALED) AND SERIOUS INJURIES. SHE TRIED PUMPING THE BRAKES AND COULD NOT SLOW THE VEHICLE. THE VEHICLE BEHIND HER REPORTED IN THE POLICE REPORT THAT THE CAR ON THE EXIT RAMP DECELERATED AND SUDDENLY ACCELERATED. THERE WAS A RED LIGHT AT THE BOTTOM OF THE EXIT RAMP, HER FOOT WAS NOT... Read more
Crash
1 injured
Incident date: Sep 15, 2014
TL*THE CONTACT OWNS A 2005 JAGUAR S-TYPE. THE CONTACT STATED THAT WHEN REFUELING THE VEHICLE, FUEL WAS LEAKING. THE CONTACT ALSO STATED THAT HE SMELLED FUEL ON THE INSIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 06V418000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAIL... Read more
Incident date: Dec 18, 2014
WHILE PROCEEDING TO PARK IN THE DRIVEWAY, THE VEHICLE EXPERIENCED A SUDDEN ACCELERATION AND FORCIBLY STRUCK ANOTHER VEHICLE THAT WAS PARKED IN THE GARAGE. DURING THIS INCIDENT THE DRIVER HAD NO CONTROL OF BRAKING OR STEERING. THE IMPACT WAS SEVERE ENOUGH TO CAUSE THE AIRBAG TO DEPLOY AND SUSTAIN MAJOR DAMAGE TO BOTH VEHICLES. *TR
Crash
Incident date: Dec 18, 2014
WHILE PROCEEDING TO PARK IN THE DRIVEWAY, THE VEHICLE EXPERIENCED A SUDDEN ACCELERATION AND FORCIBLY STRUCK ANOTHER VEHICLE THAT WAS PARKED IN THE GARAGE. DURING THIS INCIDENT THE DRIVER HAD NO CONTROL OF BRAKING OR STEERING. THE IMPACT WAS SEVERE ENOUGH TO CAUSE THE AIRBAG TO DEPLOY AND SUSTAIN MAJOR DAMAGE TO BOTH VEHICLES. *TR
Crash
Incident date: Dec 18, 2014
WHILE PROCEEDING TO PARK IN THE DRIVEWAY, THE VEHICLE EXPERIENCED A SUDDEN ACCELERATION AND FORCIBLY STRUCK ANOTHER VEHICLE THAT WAS PARKED IN THE GARAGE. DURING THIS INCIDENT THE DRIVER HAD NO CONTROL OF BRAKING OR STEERING. THE IMPACT WAS SEVERE ENOUGH TO CAUSE THE AIRBAG TO DEPLOY AND SUSTAIN MAJOR DAMAGE TO BOTH VEHICLES. *TR
Crash
Incident date: Dec 18, 2014
WHILE PROCEEDING TO PARK IN THE DRIVEWAY, THE VEHICLE EXPERIENCED A SUDDEN ACCELERATION AND FORCIBLY STRUCK ANOTHER VEHICLE THAT WAS PARKED IN THE GARAGE. DURING THIS INCIDENT THE DRIVER HAD NO CONTROL OF BRAKING OR STEERING. THE IMPACT WAS SEVERE ENOUGH TO CAUSE THE AIRBAG TO DEPLOY AND SUSTAIN MAJOR DAMAGE TO BOTH VEHICLES. *TR
Crash
Incident date: Apr 12, 2012
THE SENSOR FOR THE LIGHT OVER MY REAR VIEW MIRROR KEEPS FLICKERING. I HAD THE SENSOR REPLACED WHEN I INITIALLY PURCHASED THE VEHICLE. THE SENSOR APPARENTLY IS UNSTABLE AND NEEDS REPLACING AGAIN. THE LIGHT CONSTANTLY FLICKERS CAUSING VISIBILITY TO BE DIFFICULT IN SEEING ONCOMING TRAFFIC. THIS SEEMS LIKE IT WOULD BE A HUGE SAFETY ISSUE THAT CAN RESULT IN AN ACCIDENT. *TR
Incident date: Jan 21, 2015
MY ENTIRE CAR SHUTDOWN AND I COULD NOT GAIN ACCESS TO THE INTERIOR WITHOUT USE OF MY EMERGENCY KEY. I HAD THE BATTERY AND ALTERNATOR TESTED AND THEY WERE BOTH FINE. THIS HAPPENED TWICE. ONCE THE CAR BECAME OPERATIONAL AGAIN MY KEYS NO LONGER WORKED AND THE MODULE HAD TO BE REPLACED ALONG WITH THE KEYS FOR ME TO GAIN ENTRY TO CRANK THE CAR. THAT CAME AT A HEALTHY PRICE TAG FROM THE JAGUAR DEALE... Read more
Incident date: Oct 13, 2014
MY ENTIRE DASHBOARD IS AUTOMATICALLY DISMANTLING ON IT'S OWN. THERE ARE BUBBLES EVERYWHERE AND IT'S SEPARATING FROM THE CONSOLE. I AM AFRAID THAT IT WILL THE OPERATION OF THE AIRBAG RESTRAINT SYSTEM IF EVER IN AN ACCIDENT. I DON'T USE ANYTHING ON MY DASHBOARD TO CLEAN IT EXCEPT FOR A DUSTER. I AM AFRAID FROM IT BUBBLING ALL OF A SUDDEN IT MAY EVENTUALLY FLY OFF OR GET WORSE AND OBSTRUCT MY DRI... Read more
Incident date: Jan 9, 2015
MY VEHICLE ACCELERATE WHEN APPLYING BRAKES. TOOK IT TO A SHOP AND WAS TOOK SOMETHING WAS DEFAULTING WITH MY MASTER BRAKE CYLINDER AND THE BRAKE BOOSTER. COST NEARLY 1600 TO FIX. CAL THE MANUFACTURER ABOUT A RECALL RELATED TO THIS BUT WAS TOLD MY CAR WASN'T RELATED TO THE RECALL. *TR
Incident date: Jan 9, 2015
MY VEHICLE ACCELERATE WHEN APPLYING BRAKES. TOOK IT TO A SHOP AND WAS TOOK SOMETHING WAS DEFAULTING WITH MY MASTER BRAKE CYLINDER AND THE BRAKE BOOSTER. COST NEARLY 1600 TO FIX. CAL THE MANUFACTURER ABOUT A RECALL RELATED TO THIS BUT WAS TOLD MY CAR WASN'T RELATED TO THE RECALL. *TR
Incident date: Jun 15, 2014
TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. THE CONTACT STATED THAT THE REAR BRAKES SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ELECTRONIC PARK BRAKE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,583.
Incident date: Jun 30, 2014
THIS CAR IS DANGEROUS ALMOST GOT ME KILLED,I GET ON THE FREEWAY GET TO 55 MPH,THE CAR SHUTS OFF NUMEROUS TIMES,DON'T DRIVE HIGHWAY,,I,ANOTHER TIMES JUST LOCK INTO SAFETYFAILMODE NUMEROUS TIMES,I WAS STUCK AND HAD CAR TOWED,LEAKS WATER WHEN IT RAINS TO BATTERY I'M ALWAYS REPLACING ONE DUE TO BATTERY DRAINS QUICKLY,THROTTLE BODY IS ALWAYS CLOGGED,MY AIRBAG LIGHT FLASHES ALWAYS ON DASH,SEATBELTS DON'... Read more
Crash
2 injured
Incident date: Jun 30, 2014
THIS CAR IS DANGEROUS ALMOST GOT ME KILLED,I GET ON THE FREEWAY GET TO 55 MPH,THE CAR SHUTS OFF NUMEROUS TIMES,DON'T DRIVE HIGHWAY,,I,ANOTHER TIMES JUST LOCK INTO SAFETYFAILMODE NUMEROUS TIMES,I WAS STUCK AND HAD CAR TOWED,LEAKS WATER WHEN IT RAINS TO BATTERY I'M ALWAYS REPLACING ONE DUE TO BATTERY DRAINS QUICKLY,THROTTLE BODY IS ALWAYS CLOGGED,MY AIRBAG LIGHT FLASHES ALWAYS ON DASH,SEATBELTS DON'... Read more
Crash
2 injured
Incident date: Jun 30, 2014
THIS CAR IS DANGEROUS ALMOST GOT ME KILLED,I GET ON THE FREEWAY GET TO 55 MPH,THE CAR SHUTS OFF NUMEROUS TIMES,DON'T DRIVE HIGHWAY,,I,ANOTHER TIMES JUST LOCK INTO SAFETYFAILMODE NUMEROUS TIMES,I WAS STUCK AND HAD CAR TOWED,LEAKS WATER WHEN IT RAINS TO BATTERY I'M ALWAYS REPLACING ONE DUE TO BATTERY DRAINS QUICKLY,THROTTLE BODY IS ALWAYS CLOGGED,MY AIRBAG LIGHT FLASHES ALWAYS ON DASH,SEATBELTS DON'... Read more
Crash
2 injured
Incident date: Mar 15, 2013
WELL I WAS DRIVING ALONG AND ALL OF A SUDDEN JUST LOST FUEL POWER, SO I PULL OVER, CUT THE CAR OFF, AND STARTED THE CAR UP AGAIN AND DROVE ABOUT A 100 YARDS AND IT REPEATED THE SAME THING OVER AGAIN. I MUST HAVE DID IT AT LEAST 6 TIMES TILL I GOT HOME. SO I'M THINKING THAT IT MIGHT BE THE THROTTLE BOX, IT'S A FUEL AND ELECTRICAL PROBLEM. *TR
Incident date: Mar 15, 2013
WELL I WAS DRIVING ALONG AND ALL OF A SUDDEN JUST LOST FUEL POWER, SO I PULL OVER, CUT THE CAR OFF, AND STARTED THE CAR UP AGAIN AND DROVE ABOUT A 100 YARDS AND IT REPEATED THE SAME THING OVER AGAIN. I MUST HAVE DID IT AT LEAST 6 TIMES TILL I GOT HOME. SO I'M THINKING THAT IT MIGHT BE THE THROTTLE BOX, IT'S A FUEL AND ELECTRICAL PROBLEM. *TR
Incident date: Mar 15, 2013
WELL I WAS DRIVING ALONG AND ALL OF A SUDDEN JUST LOST FUEL POWER, SO I PULL OVER, CUT THE CAR OFF, AND STARTED THE CAR UP AGAIN AND DROVE ABOUT A 100 YARDS AND IT REPEATED THE SAME THING OVER AGAIN. I MUST HAVE DID IT AT LEAST 6 TIMES TILL I GOT HOME. SO I'M THINKING THAT IT MIGHT BE THE THROTTLE BOX, IT'S A FUEL AND ELECTRICAL PROBLEM. *TR
Incident date: Nov 1, 2014
TL* THE CONTACT OWNS A 2004 JAGUAR XJR. THE CONTACT NOTICED FUEL VAPORS EMITTING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE INDEPENDENT MECHANIC WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.
Incident date: Dec 10, 2013
TL* THE CONTACT OWNS A 2012 JAGUAR XF. WHILE DRIVING APPROXIMATELY 3 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. A STRONG BURNING ODOR EMITTED FROM THE TIRES AND THE VEHICLE JERKED FORWARD. THE VEHICLE WAS SHIFTED INTO PARK AND THE VEHICLE IDLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPR... Read more
Incident date: Jan 8, 2015
TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. THE CONTACT STATED THAT THE ELECTRONIC PARKING BRAKE MODULE UNINTENTIONALLY ENGAGED THE PARKING BRAKE WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE EXHIBITED THE SAME FAILURES AS LISTED IN NHTSA CAMPAIGN NUMBER: 04V488000 (PARKING BRAKE); HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE ... Read more
Incident date: Dec 8, 2014
TL-THE CONTACT OWNS A 2003 JAGUAR X-TYPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE JERKED AND DECREASED IN SPEED. IN ADDITION, THE TEMPERATURE GAGE FLUCTUATED AND THE RADIATOR EMITTED STEAM. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE WATER PUMP FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE ... Read more
Incident date: Dec 8, 2014
TL-THE CONTACT OWNS A 2003 JAGUAR X-TYPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE JERKED AND DECREASED IN SPEED. IN ADDITION, THE TEMPERATURE GAGE FLUCTUATED AND THE RADIATOR EMITTED STEAM. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE WATER PUMP FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE ... Read more
Incident date: Dec 8, 2014
TL* THE CONTACT OWNS A 2003 JAGUAR S-TYPE EQUIPPED WITH KUMHO ECSTA LX PLATINUM TIRES, SIZE: 235/50R17 (NA). WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT END OF THE VEHICLE BEGAN TO SHAKE UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE TIRE TREAD WAS SPREADING AND THE TIRES NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN R... Read more
Incident date: Nov 12, 2014
TL* THE CONTACT OWNS A 2014 JAGUAR XJ. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED SEVERE HEADACHES THAT DID NOT REQUIRE MEDICAL ATTENTION... Read more
Crash
1 injured
Incident date: Nov 25, 2014
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT THE ODOR OF FUEL WAS PRESENT INSIDE AND OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL ODOR WAS PRESENT DUE TO A CRACK IN THE FUEL TANK OUTLET FLANGE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT NOTIFIED BOTH THE DEALER AND THE MANUFACTURER IN REFERENCE TO THE FAILURE. THE CONTACT WAS IN... Read more
Incident date: Nov 12, 2014
TL* THE CONTACT OWNS A 2014 JAGUAR XJ. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED SEVERE HEADACHES THAT DID NOT REQUIRE MEDICAL ATTENTION... Read more
Crash
1 injured
Incident date: Nov 12, 2014
TL* THE CONTACT OWNS A 2014 JAGUAR XJ. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED SEVERE HEADACHES THAT DID NOT REQUIRE MEDICAL ATTENTION... Read more
Crash
1 injured
Incident date: Nov 25, 2014
MARELLI FIRE!!!!!!!!@ A GAS STATION!!!! *TR
Fire
Incident date: Sep 5, 2014
IN TWO OCCASIONS THE VEHICLE HAS ACCELERATED WITH NO APPARENT REASON AFTER THE BRAKES WHERE APPLIED. IN THE LATEST INCIDENT I WAS PARKING THE VEHICLE IN A FAST-FOOD RESTAURANT WHEN IT HAPPENED, THANKFULLY NO OTHER CARS WHERE AFFECTED BY THE INCIDENT. I WOULD LIKE TO KNOW IF THERE HAS BEEN A RECALL RELATED WITH THIS TYPE OF OCCURRENCE. *TR
Incident date: Sep 5, 2014
IN TWO OCCASIONS THE VEHICLE HAS ACCELERATED WITH NO APPARENT REASON AFTER THE BRAKES WHERE APPLIED. IN THE LATEST INCIDENT I WAS PARKING THE VEHICLE IN A FAST-FOOD RESTAURANT WHEN IT HAPPENED, THANKFULLY NO OTHER CARS WHERE AFFECTED BY THE INCIDENT. I WOULD LIKE TO KNOW IF THERE HAS BEEN A RECALL RELATED WITH THIS TYPE OF OCCURRENCE. *TR
Incident date: Nov 24, 2014
MARELLI FIRE!!!!!!! @ A GAS STATION!!! *TR
Fire
Incident date: Nov 10, 2014
HELLO I JUST BOUGHT A CAR RECENTLY AND IT IS A 2010 JAGUAR XF BUILT IN JUNE 2009. AS I DROVE IT OFF THE LOT I HAD A PROBLEM WITH THE CAR AND REALIZED RECENTLY THAT IT IS A POWER STEERING PROBLEM. I SEARCHED ONLINE FOR ANY RECALLS AND THERE WAS A RECALL FOR ANY VEHICLES MADE IN JUNE 2009 AND MY CAR WAS MADE IN JUNE 2009. IT DOES NOT SAY IN THE JAGUAR SYSTEM THAT MY SPECIFIC VEHICLE WAS RECALLED. HO... Read more