Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 3,627 complaints for JAGUAR
Incident date: Oct 30, 2015
DEAR SIR OR MA'AM, I AM WRITING TO INFORM YOU OF WHAT I VIEW AS A SERIOUS SAFETY ISSUE IN HOPES THAT YOU WILL CONSIDER INVESTIGATING THE MATTER. ON MARCH 13, 2015, I PURCHASED A 2013 JAGUAR XF, (VIN: [XXX]), THAT WAS CERTIFIED PRE-OWNED, BUT HAD NEVER BEEN OWNED BY ANYONE EXCEPT FOR THE DEALERSHIP.THE VEHICLE HAD ONLY 21,000 MILES AND WAS STATED AS HAVING AND APPEARED TO HAVE FAIRLY NEW TIRES. ... Read more
Incident date: Mar 15, 2015
TL* THE CONTACT OWNS A 2001 JAGUAR XJ8. WHILE DRIVING AT 5 MPH, THE VEHICLE STALLED AND VARIOUS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS NEEDED TO BE REPLACED AND AN ENGINE OIL FLUSH NEEDED TO BE PERFORMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MAD... Read more
Incident date: Oct 20, 2015
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT THE FUEL TANK WAS LEAKING FUEL UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ATTACHED SHUTTER PLASTIC ASSEMBLY CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
Incident date: Apr 2, 2015
VEHICLE VIBRATES/SHUDDERS EXCESSIVELY WHEN BRAKING. REPEAT PROBLEM. 4 BRAKE ROTOR/DISC AND/OR PAD REPLACEMENTS IN 13,000 MILES OVER 20 MONTHS.
Incident date: Mar 1, 2014
TL* THE CONTACT OWNS A 2005 JAGUAR XJ. WHILE DRIVING THE VEHICLE, THE HEADLIGHTS WOULD INTERMITTENTLY FLICKER. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE HEAD LIGHT ASSEMBLY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.
Incident date: Sep 23, 2015
TL* THE CONTACT OWNS A 2006 JAGUAR S-TYPE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE REAR BRAKES SEIZED WITHOUT WARNING. THE CONTACT NOTICED THE PARKING BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PARKING BRAKE CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTI... Read more
Incident date: Sep 23, 2015
TL* THE CONTACT OWNS A 2006 JAGUAR S-TYPE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE REAR BRAKES SEIZED WITHOUT WARNING. THE CONTACT NOTICED THE PARKING BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PARKING BRAKE CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTI... Read more
Incident date: Jan 8, 2015
DRIVING AT NIGHT I NOTICED THAT THE HEADLIGHTS LOOK OUT OF ALIGNMENT. THE RIGHT LIGHT WAS ABOUT NORMAL, BUT THE LEFT LIGHT WAS AIMED DOWN AND TO THE LEFT OF THE ROAD AHEAD. IT WAS DIFFICULT TO SEE THE HIGHWAY. I PURCHASED THE CAR NEW. IT'S NEVER BEEN IN AN ACCIDENT OR HIT ON THE FRONT END. IT'S A LONG WAY TO A DEALER, SO I WENT TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THERE IS A PLASTIC... Read more
Incident date: Aug 15, 2015
WHILE SITTING STATIC FOR A NUMBER OF HOURS THE FUEL TANK LEAKS FUEL. THIS PROBLEM IS ON THE 2010 4.2 LITER ENGINE XF MODEL. EVERY MORNING I NOTICED A SMALL PUDDLE OF FUEL UNDER THE PASSENGER SIDE NEAR THE REAR TIRE. ADDITIONALLY, WHEN TRYING TO START THE VEHICLE THE ENGINE STRUGGLES TO START (AS IF NOT GETTING ENOUGH FUEL). AFTER LIFTING THE VEHICLE UP FUEL CAN BE SEEN COMING FROM THE TOP OF T... Read more
Incident date: Sep 9, 2015
TL* THE CONTACT OWNS A 2006 JAGUAR S-TYPE. THE CONTACT STATED THAT A STRONG FUEL ODOR EMITTED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EXHAUST SYSTEM WAS LEAKING IN THREE AREAS. THE CONTACT ALSO MENTIONED THAT WHEN THE FUEL TANK WAS REFUELED TO CAPACITY, THE FUEL LEAKED TO THE GROUND. THE DEALER INFORMED THE CO... Read more
Incident date: Jun 7, 2015
TL* THE CONTACT OWNS A 2015 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING AND COMING TO A STOP, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE VEERED TO THE LEFT INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,300. MA 10/16/15 *CN
Incident date: Jun 7, 2015
TL* THE CONTACT OWNS A 2015 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING AND COMING TO A STOP, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE VEERED TO THE LEFT INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,300. MA 10/16/15 *CN
Incident date: Jun 7, 2015
TL* THE CONTACT OWNS A 2015 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING AND COMING TO A STOP, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE VEERED TO THE LEFT INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,300. MA 10/16/15 *CN
Incident date: Mar 15, 2013
TL* THE CONTACT OWNS A 2002 JAGUAR S-TYPE. THE CONTACT STATED THAT WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, IT WAS DIFFICULT FOR THE VEHICLE TO SHIFT OUT OF THE PARK POSITION. AFTER THE VEHICLE WAS SHIFTED INTO THE DRIVE POSITION, THERE WAS A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS REFUELED, THERE WAS A STRONG ODOR OF FUEL. THE FAIL... Read more
Incident date: Mar 15, 2013
TL* THE CONTACT OWNS A 2002 JAGUAR S-TYPE. THE CONTACT STATED THAT WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, IT WAS DIFFICULT FOR THE VEHICLE TO SHIFT OUT OF THE PARK POSITION. AFTER THE VEHICLE WAS SHIFTED INTO THE DRIVE POSITION, THERE WAS A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS REFUELED, THERE WAS A STRONG ODOR OF FUEL. THE FAIL... Read more
Incident date: Mar 15, 2013
TL* THE CONTACT OWNS A 2002 JAGUAR S-TYPE. THE CONTACT STATED THAT WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, IT WAS DIFFICULT FOR THE VEHICLE TO SHIFT OUT OF THE PARK POSITION. AFTER THE VEHICLE WAS SHIFTED INTO THE DRIVE POSITION, THERE WAS A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS REFUELED, THERE WAS A STRONG ODOR OF FUEL. THE FAIL... Read more
Incident date: Aug 13, 2015
TL* THE CONTACT OWNS A 2000 JAGUAR XJV8. THE CONTACT STATED THAT THERE WAS A DARK, OILY LIQUID SUBSTANCE COMING OUT OF THE REAR VIEW MIRROR, WHICH DAMAGED THE INTERIOR AND PLASTIC OF THE VEHICLE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN IN FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE ELECTRO CHROMATIC REARVIEW MIRROR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRE... Read more
Incident date: Aug 12, 2015
TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,300.
Incident date: Jul 10, 2015
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT THERE WAS A FUEL LEAKAGE ON THE FUEL TANK ON THE REAR PASSENGER SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Incident date: Jul 7, 2015
TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. THE CONTACT STATED THAT THE PARKING BRAKE FAULT ILLUMINATED ON THE INSTRUMENT CLUSTER CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 04V488000 (PARKING BRAKE); HOWEVER, THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED. THE ... Read more
Incident date: Oct 12, 2012
TL* THE CONTACT OWNS A 2009 JAGUAR XF. WHILE DRIVING 15 MPH, THE TRANSMISSION WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND TAKEN TO A DEALER WHO DIAGNOSED THAT THE FUEL REGULATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO ANOTHER DEALER FOR A SECOND DIAGNOSTIC TESTING. THE DEALER DIAGNOSED THAT THE FAILURE ... Read more
Incident date: Oct 12, 2012
TL* THE CONTACT OWNS A 2009 JAGUAR XF. WHILE DRIVING 15 MPH, THE TRANSMISSION WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND TAKEN TO A DEALER WHO DIAGNOSED THAT THE FUEL REGULATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO ANOTHER DEALER FOR A SECOND DIAGNOSTIC TESTING. THE DEALER DIAGNOSED THAT THE FAILURE ... Read more
Incident date: Apr 20, 2015
THE CARS POWER AND ENGINE SHUTS DOWN COMPLETELY WITHOUT WARNING. I THEN HAVE TO RESTART CAR AGAIN. IT HAPPENED NOW 4 TIMES SO FAR SINCE I OWN THE CAR.
Incident date: Apr 20, 2015
THE CARS POWER AND ENGINE SHUTS DOWN COMPLETELY WITHOUT WARNING. I THEN HAVE TO RESTART CAR AGAIN. IT HAPPENED NOW 4 TIMES SO FAR SINCE I OWN THE CAR.
Incident date: Jun 28, 2015
WHILE TRAVELING ALONG A BUSY HIGHWAY AT APPROXIMATELY 45 MPH, THE CAR ENGINE SHUT DOWN. WE WERE UNABLE TO GET THE ENGINE TO START BACK UP. WE EVENTUALLY NEEDED POLICE ASSISTANCE TO MOVE THE CAR FROM THE FAR LEFT OF THE HIGHWAY TO THE FAR RIGHT (SHOULDER). THE CAR HAD TO BE TOWED BACK TO THE DEALERSHIP WHERE WE PUCHASED IT 9 DAYS PRIOR. THERE WAS GAS IN THE CAR AND NO WARNING LIGHTS CAME ON.TH... Read more
Incident date: Jun 15, 2011
I HAVE HAD MY 2005 JAGUAR S-TYPE SINCE ABOUT 2011. BUT SINCE THEN I HAVE NOTICED THAT EVERY TIME I FILL THE GAS TANK IT LEAKS, WHICH I ALWAYS THOUGHT IT WAS OVER FILL. BUT NOW I REALIZED IT WAS NOT. I TOOK IT TO A AUTO SHOP WHO TOLD ME IT HAS A GAS LEAK FROM THE GAS TANK. HE MENTIONED THAT JAGUARS HAD A RECALL ON THE GAS TANK AND THAT THIS ONE MAY HAVE BEEN DONE WRONG SINCE THE FIX DID NOT WOR... Read more
Incident date: Feb 25, 2015
THE REAR DIFFERENTIAL SEAL FAILED DUE TO FAULTY MANUFACTURING PROCESS WHEREIN CONTAMINATED "LIFETIME" DIFFERENTIAL FLUID WAS SEALED INTO THE DIFFERENTIAL HOUSING CAUSING EXCESSIVE AND PREMATURE PINION GEAR WEAR. THIS WEAR RESULTS IN MOVEMENT OF THE HALF SHAFTS AND THE DESTRUCTION OF THE DIFFERENTIAL SEALS. IN ORDER TO REMEDY THE SITUATION AN ENTIRE "NEW" DIFFERENTIAL MUST BE INSTALLED. SIMPLY ORDE... Read more
Incident date: Jun 17, 2015
SAME ISSUE AS CAMPAIGN 06V418000. CHECK ENGINE LIGHT ILLUMINATED AND DEALER HAS ADVISED THAT THE FUEL TANK SEALS ARE LEAKING VAPOR. DEALER ALSO INFORMED THAT THE CAUSE MAY BE A WARPED FUEL TANK AND THAT JAGUAR IS NO LONGER MANUFACTURING THIS PART.
Incident date: Jun 5, 2015
THIS IS A SIMILAR AIRBAG SAFETY ISSUE AS OCCURRED IN A PRIOR RECALL ON LAND ROVER (RECALL #P045). THE WIRING THAT CONNECTS THE CLOCK SPRING ROTARY COUPLER TO THE DRIVER'S AIR BAG MODULE FRACTURES AS A RESULT OF RELATIVE MOTION BETWEEN THE ROTARY COUPLER AND THE STEERING WHEEL HUB. THE RELATIVE MOTION OF THE STEERING WHEEL CREATED INTERNAL FRICTION WITHIN THE ROTARY COUPLER ASSEMBLY AND/OR FRICTIO... Read more
Incident date: Mar 31, 2015
TL* THE CONTACT OWNS A 2004 JAGUAR X-TYPE. THE CONTACT OBSERVED FUEL LEAKING FROM THE UNDERCARRIAGE AND THE FUEL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Incident date: Apr 15, 2015
TL* THE CONTACT OWNS A 2003 JAGUAR X-TYPE. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DECELERATED AND THE GEAR BOX FAULT CRUISE UNAVAILABLE AND THE CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPRO... Read more
Incident date: Apr 15, 2015
TL* THE CONTACT OWNS A 2003 JAGUAR X-TYPE. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DECELERATED AND THE GEAR BOX FAULT CRUISE UNAVAILABLE AND THE CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPRO... Read more
Incident date: Feb 1, 2013
TL* THE CONTACT OWNS A 2004 JAGUAR S-TYPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRANSMISSION FAILED TO SHIFT UP AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN AND TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FA... Read more
Incident date: Feb 1, 2013
TL* THE CONTACT OWNS A 2004 JAGUAR S-TYPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRANSMISSION FAILED TO SHIFT UP AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN AND TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FA... Read more
Incident date: Feb 1, 2013
TL* THE CONTACT OWNS A 2004 JAGUAR S-TYPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRANSMISSION FAILED TO SHIFT UP AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN AND TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FA... Read more
Incident date: Jun 5, 2015
TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. WHILE DRIVING 30 MPH, THE DRIVER SIDE AIR BAG DEPLOYED. TWO MINUTES LATER, THE PASSENGER SIDE AIR BAG DEPLOYED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Incident date: May 6, 2015
TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. WHILE PARKED, THE VEHICLE WAS LEAKING FUEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: Mar 30, 2015
JAGUAR HAS LESS THAN 600 MILES / YR, NEVER PARKED OUTSIDE, DRIVEN IN ANY TYPE OF WEATHER BEFORE FAILURE. 3-30-2015, AFTER 170 MILE RIDE, TOPPED THE FUEL OFF BEFORE PLACING BACK INTO INSIDE COVERED STORAGE. NEXT MORNING I DISCOVERED SIGNIFICANT FUEL LEAKAGE ON THE FLOOR UNDER THE REAR OF THE JAGUAR ACCOMPANIED BY SEVERE GASOLINE FUMES THROUGHOUT THE STORAGE GARAGE THAT IS ALSO ATTACHED TO OUR RESI... Read more
Incident date: May 9, 2015
WAS DRIVING DOWN INTERSTATE AND LIGHT CAME ON SAYING COOLANT LOW, AIR CONDITIONER WAS STILL BLOWING COLD, BUT I TURNED OFF AIR, MAYBE 3 MINUTES LATER, LOSS ACCELERATION POWER, BLACK SMOKE BILLOWING OUT OF PIPES AND UNDER HOOD AND LIGHT CAME ON SAYING LOW PERFORMANCE TURN ENGINE OFF. IMMEDIATELY PULLED CAR ON SIDE OF HIGHWAY. NO WARNING CAR WAS RUNNING HOT. CAR WAS DISABLED WOULD NOT START LATER A... Read more
Incident date: May 9, 2015
WAS DRIVING DOWN INTERSTATE AND LIGHT CAME ON SAYING COOLANT LOW, AIR CONDITIONER WAS STILL BLOWING COLD, BUT I TURNED OFF AIR, MAYBE 3 MINUTES LATER, LOSS ACCELERATION POWER, BLACK SMOKE BILLOWING OUT OF PIPES AND UNDER HOOD AND LIGHT CAME ON SAYING LOW PERFORMANCE TURN ENGINE OFF. IMMEDIATELY PULLED CAR ON SIDE OF HIGHWAY. NO WARNING CAR WAS RUNNING HOT. CAR WAS DISABLED WOULD NOT START LATER A... Read more
Incident date: May 9, 2015
WAS DRIVING DOWN INTERSTATE AND LIGHT CAME ON SAYING COOLANT LOW, AIR CONDITIONER WAS STILL BLOWING COLD, BUT I TURNED OFF AIR, MAYBE 3 MINUTES LATER, LOSS ACCELERATION POWER, BLACK SMOKE BILLOWING OUT OF PIPES AND UNDER HOOD AND LIGHT CAME ON SAYING LOW PERFORMANCE TURN ENGINE OFF. IMMEDIATELY PULLED CAR ON SIDE OF HIGHWAY. NO WARNING CAR WAS RUNNING HOT. CAR WAS DISABLED WOULD NOT START LATER A... Read more
Incident date: May 1, 2015
2008 JAGUAR XK. CONSUMER WRITES IN REGARDS TO PREMATURE REAR WINDOW DETACHMENT ON VEHICLE CONVERTIBLE TOP REPAIRS. *SMD THE CONSUMER WAS INFORMED THE DETACHMENT PROBLEM WAS COMMON AND THE REPAIR/REPLACEMENT WOULD COST $600 FOR AN ADHESIVE FIX WITH A 50% CHANCE OF FAILURE OR $2400 FOR A NEW CONVERTIBLE TOP. *JB
Incident date: May 22, 2015
AS I WAS DRIVING THE CAR THE CAR STARTED TO STALL AND WHEN I STOPPED IN TRAFFIC LIGHT THE ENGINE SHUT ITSELF OFF WITHOUT NOTICE AND I HAD TO RESTART. THE STALLING AND ENGINE GOING OFF CONTINUED AND COULD HAVE CAUSED A MAJOR ACCIDENT.
Incident date: Jan 5, 2015
MY JAGUAR X-TYPE 2004 CAR WHEN TRAVELING AT ABOUT 25-30 MPH ALTERNATELY GETS SLUGGISH AND SLOWS OR REVS UP, CAUSING ME TO APPLY BRAKES HARD TO PREVENT COLLISIONS. I HAVE TO ALLOW ENORMOUS SPACE BETWEEN ME AND THE VEHICLE AHEAD BECAUSE I AM AFRAID OF COLLIDING WITH VEHICLES IN FRONT. ALSO HAVE TO BRAKE HARD TO TO OVERCOME THE SURGING FORTH OF THE ENGINE. THE CAR WILL ALSO REV UP WHEN I AM PARKIN... Read more
Incident date: Jan 5, 2015
MY JAGUAR X-TYPE 2004 CAR WHEN TRAVELING AT ABOUT 25-30 MPH ALTERNATELY GETS SLUGGISH AND SLOWS OR REVS UP, CAUSING ME TO APPLY BRAKES HARD TO PREVENT COLLISIONS. I HAVE TO ALLOW ENORMOUS SPACE BETWEEN ME AND THE VEHICLE AHEAD BECAUSE I AM AFRAID OF COLLIDING WITH VEHICLES IN FRONT. ALSO HAVE TO BRAKE HARD TO TO OVERCOME THE SURGING FORTH OF THE ENGINE. THE CAR WILL ALSO REV UP WHEN I AM PARKIN... Read more
Incident date: Jan 5, 2015
MY JAGUAR X-TYPE 2004 CAR WHEN TRAVELING AT ABOUT 25-30 MPH ALTERNATELY GETS SLUGGISH AND SLOWS OR REVS UP, CAUSING ME TO APPLY BRAKES HARD TO PREVENT COLLISIONS. I HAVE TO ALLOW ENORMOUS SPACE BETWEEN ME AND THE VEHICLE AHEAD BECAUSE I AM AFRAID OF COLLIDING WITH VEHICLES IN FRONT. ALSO HAVE TO BRAKE HARD TO TO OVERCOME THE SURGING FORTH OF THE ENGINE. THE CAR WILL ALSO REV UP WHEN I AM PARKIN... Read more
Incident date: May 9, 2015
TL* THE CONTACTED OWNS A 2000 JAGUAR S-TYPE. WHILE THE VEHICLE WAS PARKED, THE FRONT DRIVER SIDE AIR BAG DEPLOYED WITHOUT WARNING. THE CONTACT WAS INJURED, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 170,000.
1 injured
Incident date: Mar 15, 2015
PULLING OUT OF A PARKING LOT INTO ONCOMING TRAFFIC, CAR WAS DRIVING FINE THEN ALL OF A SUDDEN IT SNAPPED INTO RESTRICTED PERFORMANCE MODE, SLOWED MY CAR DOWN TO 15MPH ON A BUSY STREET, AND ALMOST GOT HIT BY OTHER CARS DUE TO MY SUDDEN DECLINE IN SPEED. TOOK THE CAR BACK TO THE DEALERSHIP FOR ASSESSMENT AND THEIR RECOMMENDATION IS TO REPLACE THE ENGINE FOR $32,000.00. I BOUGHT THE CAR FOR $26,000.0... Read more
Incident date: Mar 15, 2015
PULLING OUT OF A PARKING LOT INTO ONCOMING TRAFFIC, CAR WAS DRIVING FINE THEN ALL OF A SUDDEN IT SNAPPED INTO RESTRICTED PERFORMANCE MODE, SLOWED MY CAR DOWN TO 15MPH ON A BUSY STREET, AND ALMOST GOT HIT BY OTHER CARS DUE TO MY SUDDEN DECLINE IN SPEED. TOOK THE CAR BACK TO THE DEALERSHIP FOR ASSESSMENT AND THEIR RECOMMENDATION IS TO REPLACE THE ENGINE FOR $32,000.00. I BOUGHT THE CAR FOR $26,000.0... Read more
Incident date: Mar 15, 2015
PULLING OUT OF A PARKING LOT INTO ONCOMING TRAFFIC, CAR WAS DRIVING FINE THEN ALL OF A SUDDEN IT SNAPPED INTO RESTRICTED PERFORMANCE MODE, SLOWED MY CAR DOWN TO 15MPH ON A BUSY STREET, AND ALMOST GOT HIT BY OTHER CARS DUE TO MY SUDDEN DECLINE IN SPEED. TOOK THE CAR BACK TO THE DEALERSHIP FOR ASSESSMENT AND THEIR RECOMMENDATION IS TO REPLACE THE ENGINE FOR $32,000.00. I BOUGHT THE CAR FOR $26,000.0... Read more