Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 3,627 complaints for JAGUAR
Incident date: Sep 4, 2016
THIS HAPPENED FOR THE FIRST TIME ON 09/04/2016. I WAS GOING IN HIGHWAY AT 70MPH THE CAR SUDDENLY STOPPED FOR 0.5 SECOND AND TURNED ON BY ITSELF. ALL THE ELECTRICAL SYSTEM RESTARTED AT THAT TIME. I DID NOT TAKE IT SERIOUSLY AT THAT TIME AND IT STARTED TO COME AGAIN AND THIS TIME IT IS IN THE LOCAL ROAD WHERE I WAS GOING AT 30 MPH. THIS TIME THE CAR STOPPED AND THE STEERING IS STRUCK. I CHANGED THE ... Read more
Incident date: Sep 4, 2016
THIS HAPPENED FOR THE FIRST TIME ON 09/04/2016. I WAS GOING IN HIGHWAY AT 70MPH THE CAR SUDDENLY STOPPED FOR 0.5 SECOND AND TURNED ON BY ITSELF. ALL THE ELECTRICAL SYSTEM RESTARTED AT THAT TIME. I DID NOT TAKE IT SERIOUSLY AT THAT TIME AND IT STARTED TO COME AGAIN AND THIS TIME IT IS IN THE LOCAL ROAD WHERE I WAS GOING AT 30 MPH. THIS TIME THE CAR STOPPED AND THE STEERING IS STRUCK. I CHANGED THE ... Read more
Incident date: Sep 4, 2016
THIS HAPPENED FOR THE FIRST TIME ON 09/04/2016. I WAS GOING IN HIGHWAY AT 70MPH THE CAR SUDDENLY STOPPED FOR 0.5 SECOND AND TURNED ON BY ITSELF. ALL THE ELECTRICAL SYSTEM RESTARTED AT THAT TIME. I DID NOT TAKE IT SERIOUSLY AT THAT TIME AND IT STARTED TO COME AGAIN AND THIS TIME IT IS IN THE LOCAL ROAD WHERE I WAS GOING AT 30 MPH. THIS TIME THE CAR STOPPED AND THE STEERING IS STRUCK. I CHANGED THE ... Read more
Incident date: Aug 1, 2016
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE WAS EMITTING A FUEL ODOR. THE CONTACT TOOK THE VEHICLE TO DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A HAIRLINE FRACTURE IN THE FUEL TANK OUTLET FLANGE, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL SYSTEM, GASOL... Read more
Incident date: Sep 12, 2016
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAI... Read more
Incident date: Jul 29, 2016
TAKATA RECALL JAGUAR CALLED ME AND ARE UNWILLING TO DO ANYMORE THAN TO TELL ME TO DRIVE THE CAR--EVEN WITH THE DEFECT. I CANNOT ACCEPT THE RESPONSIBILITY OF DRIVING THE CAR WITH MY FAMILY IN IT, KNOWING IT HAS A DEFECT THAT "COULD CAUSE SERIOUS INJURY OR DEATH". JAGUAR UNWILLING TO ACCEPT RESPONSIBILITY AND PROVIDE A SAFE REPLACEMENT. I HAVE NO USE OF MY CAR. NOW UNWILLING TO RETURN CALLS.
Incident date: Aug 21, 2016
ON MULTIPLE OCCASIONS, THE STOP/START FEATURE FAILS AND THE CAR STALLS WHILE IN GEAR. THE DRIVE POSITION INDICATOR FLASHES AND IN ORDER TO MOVE THE CAR, IT MUST BE SHUTDOWN AND THEN RESTARTED.
Incident date: May 1, 2016
CAR SUDDENLY STOP ACCELERATING IN THE MIDDLE OF THE FREEWAY. I HAD TO PULL TO THE SIDE WICH WAS HARD SINCE POWER STEERING AND EVERYTHING WAS NOT WORKING SINCE ENGINE SEEM TO SHUT OFF. ENDED UP FIGURING OUT THAT IT HAD RAN OUT OF FUEL BUT GAS GAUGE SHOWED AROUND 1/4 LEFT AND NO FUEL LOW WARNING EVER SHOWED.
Incident date: May 1, 2016
CAR SUDDENLY STOP ACCELERATING IN THE MIDDLE OF THE FREEWAY. I HAD TO PULL TO THE SIDE WICH WAS HARD SINCE POWER STEERING AND EVERYTHING WAS NOT WORKING SINCE ENGINE SEEM TO SHUT OFF. ENDED UP FIGURING OUT THAT IT HAD RAN OUT OF FUEL BUT GAS GAUGE SHOWED AROUND 1/4 LEFT AND NO FUEL LOW WARNING EVER SHOWED.
Incident date: Aug 19, 2016
THE ORIGINAL FUEL PUMP ON THE CAR FAILED ON 3/16/16 RESULTING IN ENGINE SHUTDOWN AND SUBSEQUENT LOSS OF VEHICLE CONTROL WHILE DRIVING ON A CITY STREET. A NEW FUEL PUMP WITH JAGUAR PART NUMBER C2D25079 WAS INSTALLED BY JAGUAR LAND ROVER CARLSBAD, CA. THIS REPLACEMENT FUEL PUMP ALSO FAILED ON 8/19/16 RESULTING IN LOSS OF VEHICLE CONTROL WHILE DRIVING ON A CITY STREET. ANOTHER FUEL PUMP WITH THE SAM... Read more
Incident date: Aug 2, 2016
TL* THE CONTACT OWNS A 2013 JAGUAR XJ. AFTER THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL SYSTEM MODULE FAILED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WHILE DRIVING. THE FAILURE OCCURRED FOUR OTHER TIMES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIM... Read more
Incident date: Jul 1, 2016
SAFETY ISSUE DUE TO DEFECTIVE DASHBOARD. THESE CARS HAS A DEFECT WITH THE DASHBOARD. I PURCHASE THE CARE IN JAN OF THIS YEAR AND IT WAS IN SUPREME CONDITION AS THE PREVIOUS OWNER KEPT IT IN HER GARAGE. I DO NOT HAVE A GARAGE, SO WHEN THE TEMP REACH OVER 100 DEGREES THE DASHBOARD STARTED TO MELT, PULLING AWAY FROM THE SPEAKERS AND DWINDSHIELD. NEEDLESS TO SAY IT IS UGLY AND JAGUAR WILL NOT TAKE... Read more
Incident date: Aug 18, 2009
TAKATA RECALL I WAS NOTIFIED THAT THE PARTS ARE CURRENTLY UNAVAILABLE TO FIX THE ISSUE, BUT THAT THE PROBLEM MAY CAUSE SERIOUS INJURY OR DEATH. IT SEEMS THAT IN THE EVENT OF A PROBLEM OF THIS NATURE, IF A REMEDY IS NOT AVAILABLE, THERE SHOULD BE AN ALTERNATIVE, FOR EXAMPLE COMPENSATION THAT HELPS AFFECTED DRIVERS RENT OR BUY A DIFFERENT VEHICLE. I AM CONCERNED AS I NEED TO CONTINUE TO DRIVE M... Read more
Incident date: Aug 19, 2016
I WAS NOTIFIED BY MY DAD THAT PICKED UP MY CAR FROM THE YARD THAT HE HEARD RATTLING WHEN HE SAW MY VEHICLE. BEFORE I SHIPPED MY CAR IT WASN'T MAKING ANY RATTLING NOISES. I'M NOT SURE WHAT'S GOING ON BECAUSE I WASN'T THERE TO SEE ANYTHING BUT HE END UP TOWING THE CAR BECAUSE HE DIDN'T WANT TO DRIVE THE CAR RUNNING WITH A RATTLING SOUND. IT WAS STATIONARY BUT ALREADY RUNNING WHEN HE FIRST APPROACHED... Read more
Incident date: Aug 19, 2016
I WAS NOTIFIED BY MY DAD THAT PICKED UP MY CAR FROM THE YARD THAT HE HEARD RATTLING WHEN HE SAW MY VEHICLE. BEFORE I SHIPPED MY CAR IT WASN'T MAKING ANY RATTLING NOISES. I'M NOT SURE WHAT'S GOING ON BECAUSE I WASN'T THERE TO SEE ANYTHING BUT HE END UP TOWING THE CAR BECAUSE HE DIDN'T WANT TO DRIVE THE CAR RUNNING WITH A RATTLING SOUND. IT WAS STATIONARY BUT ALREADY RUNNING WHEN HE FIRST APPROACHED... Read more
Incident date: Aug 16, 2016
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT THERE WAS A ODOR OF FUEL PRESENT INSIDE THE GARAGE WHERE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FLANGE CONNECTED TO THE FUEL TANK HAD CRACKED CAUSING FUEL TO LEAK OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000. UPD... Read more
Incident date: Aug 17, 2016
TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. WHILE DRIVING IN THE RAIN, THE REAR WHEELS SEIZED AND THE PARKING BRAKE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V488000 (PARKING BRAKE). THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 66,000.... Read more
Incident date: Aug 17, 2016
TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. WHILE DRIVING IN THE RAIN, THE REAR WHEELS SEIZED AND THE PARKING BRAKE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V488000 (PARKING BRAKE). THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 66,000.... Read more
Incident date: Aug 3, 2015
TL* THE CONTACT OWNS A 2015 JAGUAR XF. THE CONTACT STATED THAT THE GEARS FAILED TO SHIFT INTO DRIVE AND REVERSE SEVERAL TIMES WITHOUT WARNING. IN ADDITION, THE REAR TRUNK ELECTRONIC FUNCTION FAILED TO WORK PROPERLY WHEN ATTEMPTING TO OPEN THE TRUNK. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILU... Read more
Incident date: Aug 3, 2015
TL* THE CONTACT OWNS A 2015 JAGUAR XF. THE CONTACT STATED THAT THE GEARS FAILED TO SHIFT INTO DRIVE AND REVERSE SEVERAL TIMES WITHOUT WARNING. IN ADDITION, THE REAR TRUNK ELECTRONIC FUNCTION FAILED TO WORK PROPERLY WHEN ATTEMPTING TO OPEN THE TRUNK. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILU... Read more
Incident date: Aug 9, 2016
TAKATA RECALL_ CONTACTED THE JAG DEALERSHIP AND THEY SAID JUST KEEP DRIVING AROUND IN THIS DEATH TRAP UNTIL THE MANUFACTURER CAN MAKE ENOUGH TO CATCH UP. I'M ON THE ROAD ABOUT 3 HRS A DAY FOR MY JOB AND THIS IS VERY DISTRESSING. IT MIGHT BE YEARS BEFORE THEY RESOLVE THIS ISSUE. DO WE JUST CONTINUE TO DRIVE THIS DEATH TRAP UNTIL SOMEONE GETS KILLED?
Incident date: Aug 9, 2016
TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: May 26, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT A... Read more
Incident date: Aug 8, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART... Read more
Incident date: Aug 8, 2016
TAKATA RECALL I HAVE BEEN INFORMED BY MAIL THAT MY VEHICLE IS IN THE AIRBAG RECALL. HOWEVER, I NO IDEA WHEN THE CAR WILL BE MADE SAFE AND I WOULD LIKE TO SELL IN A FEW MONTHS BUT WILL NOT WITH THIS AIRBAG ISSUE AS THIS DEFECT REDUCES THE CARS VALUE. .
Incident date: May 27, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. V... Read more
Incident date: Jul 14, 2016
BRAKING ON STREET TO TURN INTO HOUSE DRIVE WHEN THE CAR SUDDENLY INCREASED SPEED AND BEFORE I COULD GET IT IN NEUTRAL I CRASHED INTO A HOUSE STONE WALL. PICTURES ON REQUEST.
Crash
Incident date: Jul 14, 2016
BRAKING ON STREET TO TURN INTO HOUSE DRIVE WHEN THE CAR SUDDENLY INCREASED SPEED AND BEFORE I COULD GET IT IN NEUTRAL I CRASHED INTO A HOUSE STONE WALL. PICTURES ON REQUEST.
Crash
Incident date: Jul 14, 2016
BRAKING ON STREET TO TURN INTO HOUSE DRIVE WHEN THE CAR SUDDENLY INCREASED SPEED AND BEFORE I COULD GET IT IN NEUTRAL I CRASHED INTO A HOUSE STONE WALL. PICTURES ON REQUEST.
Crash
Incident date: Jul 4, 2015
2009 JAGUAR XF SUPERCHARGED DASHBOARD GLARE & VISIBILITY OBSTRUCTION THE LEATHER DASHBOARD ON MY 2009 JAGUAR XF SUPERCHARGED HAS BEGUN TO SEPARATE, RIPPLE, & BUBBLE. RESULTING IN A SERIOUS SAFETY ISSUE AS THE RIPPLING LOOKS SIMILAR TO WAVES CAUSING THE SUN TO REFLECT DIRECTLY TO THE WINDSHIELD & INTO MY EYES. THE RESULT, UNDER CERTAIN CIRCUMSTANCE HIGH NOON, VERY SUNNY DAYS, AND AT DAWN) IT'S A... Read more
Incident date: Jul 4, 2015
2009 JAGUAR XF SUPERCHARGED DASHBOARD GLARE & VISIBILITY OBSTRUCTION THE LEATHER DASHBOARD ON MY 2009 JAGUAR XF SUPERCHARGED HAS BEGUN TO SEPARATE, RIPPLE, & BUBBLE. RESULTING IN A SERIOUS SAFETY ISSUE AS THE RIPPLING LOOKS SIMILAR TO WAVES CAUSING THE SUN TO REFLECT DIRECTLY TO THE WINDSHIELD & INTO MY EYES. THE RESULT, UNDER CERTAIN CIRCUMSTANCE HIGH NOON, VERY SUNNY DAYS, AND AT DAWN) IT'S A... Read more
Incident date: Jun 28, 2016
THERE IS A INTERMITTENT PROBLEM WITH THE ELECTRICAL SYSTEM ON THE DASH, A/C AND MENU DISPLAY. THE DASH GAS GAGE WOULD FLASH EMPTY WHEN THE GAS TANK IS FULL. THE A/C USNI WOULD CUT OFF AND BACK ON AFTER A WHILE. THE DISPALY MEUN WOULD FLASH OFF EVEN WHEN THE RADIO IS STILL PLAYING. ALL OF THIS HAPPENS WHEN THE CAR IS IN MOTION. IT HAPPENS ON THE HIGHWAY AND CITY DRIVING. THE CAR WAS SERVICED S... Read more
Incident date: Jul 1, 2015
DASHBOARD LEATHER IS PEELING OFF. GLUE IS OFF I GUESS.
Incident date: Jun 23, 2016
TL* THE CONTACT OWNS A 2016 JAGUAR F-TYPE. THE CONTACT OBSERVED THAT THE VEHICLE WAS LEAKING OIL WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Incident date: Jul 19, 2016
TL* THE CONTACT OWNS A 2010 JAGUAR XF. WHILE THE VEHICLE WAS UNDERGOING MAINTENANCE, THE TECHNICIAN STATED THAT FUEL LEAKED ALL OVER THE UNDERCARRIAGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V187000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,338.
Incident date: Jul 14, 2016
AFTER 15-20 MINUTES OF HIGHWAY DRIVING, VEHICLE SUDDENLY SWITCHES INTO "RESTRICTED PERFORMANCE" SHOWING THIS AMBER LIGHT INDICATOR AND AMBER ENGINE LIGHT. SEVERAL TIMES BECAUSE OF THE DRAWBACK IN SPEED, I HAVE BEEN ALMOST REAR-ENDED. THIS PROBLEM IS PUTTING MY LIFE AND OTHERS ON THE HIGHWAY IN DANGER. THIS ISSUE HAS BEEN A PROBLEM WITH MY CAR FOR OVER 3 YEARS NOW WITH MANY APPOINTMENTS TO JAGU... Read more
Incident date: Jul 13, 2016
THE CAR IS LEAKING FUEL & AFTER DOING MY RESEARCH I FOUND OUT THAT THERE WAS A RECALL FOR THE FUEL SYSTEM. SO I CALLED LAND ROVER JAGUAR OF ATLANTA AND THEY SAID THAT THIS VIN WAS NOT ON THE RECALL LIST SO THEY ARE NOT RESPONSIBLE FOR THE REPLACEMENT. ITS CRAZY BECAUSE IT WAS BUILT IN THE UK AT THE SAME TIME THE OF THE CARS THAT ARE ON RECALL. 2010 JAGUAR XF. CRAZY LUCKILY I JUST PURCHASED THE CAR... Read more
Incident date: Jan 19, 2016
CPSC: 2002 JAGUAR X-TYPE : CONSUMER STATED HE ORDERED A BLUE DEVIL RADIATOR/BLOCK SEALANT FOR A SMALL LEAK COOLANT, BUT THE SEALANT WAS DEEMED DEFECTIVE ONCE IT HAD ADDED TO THE RADIATOR. IT CAUSED THE VEHICLE TO OVERHEAT AND THE FANS TO RUN HIGH. *SS THE CONSUMER WAS INFORMED THE HEAD GASKET NEEDED TO BE REPLACED. *JB
Incident date: Jul 3, 2016
TL* THE CONTACT OWNS A 2000 JAGUAR S-TYPE. WHILE DRIVING 5 MPH ON A RESIDENTIAL STREET, THE CONTACT'S VEHICLE WAS STRUCK HEAD ON BY AN ONCOMING VEHICLE. THE AIR BAG DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash
Incident date: Jul 3, 2016
TL* THE CONTACT OWNS A 2003 JAGUAR S-TYPE. WHILE DRIVING 55 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 113,714.
Incident date: Jun 15, 2016
VEHICLE WAS PARKED I NOTICED A GAS SMELL COMING FROM THE VEHICLE. THE FUEL LINE OR THE FUEL TANK HAS A LEAK THE MECHANICS DON'T KNOW HOW THIS COULD HAVE HAPPENED
Incident date: May 9, 2016
THE VEHICLE HAS AN ENGINE "AUTO STOP" FEATURE ENABLED BY DEFAULT. WHEN THE VEHICLE COMES TO A COMPLETE STOP, THE ENGINE SHOTS OFF AND WHEN THE FOOT IS REMOVED FROM THE BREAK, THE ENGINE STARTS. THERE IS AN APPROXIMATE 1 TO 1.5 SECOND DELAY IN THE ENGINE RESTARTING. UNLESS THE DRIVER INTENTIONALLY DISABLES THIS FEATURE EVERY TIME THEY GET INTO THE CAR, IT REMAINS ENABLED. THIS IS A SAFETY CONCERN. ... Read more
Incident date: May 16, 2016
THERE IS A RECALL NUMBER BY NHTSA 16V-373 AND MANUFACTURERS RECALL NUMBER JD69 BUT IT IS UNDETERMINED WHAT THE PROBLEM IS
Incident date: Jun 24, 2016
ON JUNE 24, 2016 AT 9:20 P.M., WHILE DRIVING THE VEHICLE ON THE STREET , I SMELLED STRONG FUEL ODOR IN THE CABIN. I STOPPED THE CAR AND CAN SMELL FUEL ODOR OUTSIDE THE VEHICLE AS WELL. I DROVE IT BACK HOME AND PARKED THE VEHICLE.CONTACTED JAGUAR SAN DIEGO SATURDAY 6/25/16 AND INFORMED THEM OF THE PROBLEM. ADVISED TO TOW VEHICLE TO THERE LOCATION ON CONVOY STREET. SERVICE DEPARTMENT WILL INVESTIGAT... Read more
Incident date: May 15, 2016
TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. WHILE THE VEHICLE WAS PARKED, THE EMERGENCY BRAKE FAILED TO RELEASE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: Apr 8, 2013
A DEFECT EXISTS IN THE JAGUAR XK CONVERTIBLE, WHICH HAS REPEATEDLY AND UNPREDICTABLY PREVENTED THE JAGUAR FROM OPERATING, APPARENTLY IN CONNECTION WITH A CONCURRENT DRAINING OF THE CAR'S BATTERY. THE DEFECT RENDERS THE AUTOMOBILE UNABLE TO RELIABLY START AND DEPRIVES THE OWNER OF THE UTILITY OF THE VEHICLE. DESPITE THE VEHICLE BEING SERVICED BY JAGUAR'S AUTHORIZED DEALER FOR THIS DEFECT ON EIGHT S... Read more
Incident date: Jun 4, 2016
MY NEW CAR 26,000 MILES JAGUAR WENT DEAD IN THE MIDDLE OF THE STREET TOWED TO THE DEALER. HAPPENED AGAIN LAST WEEK IN MY WAY TO LAS VEGAS FROM LOS ANGELES. I AM SURE THIS WILL HAPPEN AGAIN. THERE IS A DEFECT WITH THIS CAR.
JAGUAR
VANDEN PLAS
(2003) — ENGINE
Jun 12, 2016
Incident date: Jun 3, 2016
URGENT....... TRAVELING @ 65 MPH IN THE HOV LANE OF THE 405 FREEWAY THE MIL ( MALFUNCTION INDICATOR LAMP ) SHOWED A TRANS FAULT, AND THE ENGINE WAS SHUT DOWN!!! I TURNED ON THE EMERGENCY FLASHERS, AND COASTEED TO A STOP. THERE WAS NOT A CHAIN REACTION EVENT. AFTER STOOPING I REMOVED THE KEY, AS A POSSIBLE IGNITION SWITCH OVER HEAT ISSUE , IT WAS NOT HOT. I REPLACED THE KEY AND TURNED THE IGNITI... Read more
JAGUAR
VANDEN PLAS
(2003) — ELECTRICAL SYSTEM
Jun 12, 2016
Incident date: Jun 3, 2016
URGENT....... TRAVELING @ 65 MPH IN THE HOV LANE OF THE 405 FREEWAY THE MIL ( MALFUNCTION INDICATOR LAMP ) SHOWED A TRANS FAULT, AND THE ENGINE WAS SHUT DOWN!!! I TURNED ON THE EMERGENCY FLASHERS, AND COASTEED TO A STOP. THERE WAS NOT A CHAIN REACTION EVENT. AFTER STOOPING I REMOVED THE KEY, AS A POSSIBLE IGNITION SWITCH OVER HEAT ISSUE , IT WAS NOT HOT. I REPLACED THE KEY AND TURNED THE IGNITI... Read more
JAGUAR
VANDEN PLAS
(2003) — POWER TRAIN
Jun 12, 2016
Incident date: Jun 3, 2016
URGENT....... TRAVELING @ 65 MPH IN THE HOV LANE OF THE 405 FREEWAY THE MIL ( MALFUNCTION INDICATOR LAMP ) SHOWED A TRANS FAULT, AND THE ENGINE WAS SHUT DOWN!!! I TURNED ON THE EMERGENCY FLASHERS, AND COASTEED TO A STOP. THERE WAS NOT A CHAIN REACTION EVENT. AFTER STOOPING I REMOVED THE KEY, AS A POSSIBLE IGNITION SWITCH OVER HEAT ISSUE , IT WAS NOT HOT. I REPLACED THE KEY AND TURNED THE IGNITI... Read more