Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 3,627 complaints for JAGUAR
Incident date: May 1, 2016
DASH BOARD HAS CAME APART DUE TO BUCKLING/BUBBLING. CAR SET INSIDE A GARAGE YEAR ROUND AND AFTER RESEARCH I WAS MADE AWARE THIS AS BEEN A KNOW FACTOR IN THOSE TYPE OF VEHICLE DUE TO MANUFACTURING.
Incident date: Mar 27, 2017
I BOUGHT NEW 2017 JAGUAR F-PACE. BEEN INVOLVED IN 2 ACCIDENTS. NEITHER TIME DID AIR BAGS INFLAT. AIR BAG LIGHT WENT OFF AND SEAT BELTS LOCKED UP SECOND TIME. ONLY 4 SEAT BELTS LOCKED UP. ONLY I THE DRIVER WAS IN THE CAR. PASSENGER SIDE WASN'T LOCKED UP JUST DRIVER AND ALL 3 REAR SEATS. I AM CONCERNED ABOUT THE SAFETY OF MYSELF AND PASSENGERS IF I HAVE ANY. 1ST ACCIDENT 10 DAYS AFTER OWNING THE CAR... Read more
Crash
Incident date: Mar 27, 2017
I BOUGHT NEW 2017 JAGUAR F-PACE. BEEN INVOLVED IN 2 ACCIDENTS. NEITHER TIME DID AIR BAGS INFLAT. AIR BAG LIGHT WENT OFF AND SEAT BELTS LOCKED UP SECOND TIME. ONLY 4 SEAT BELTS LOCKED UP. ONLY I THE DRIVER WAS IN THE CAR. PASSENGER SIDE WASN'T LOCKED UP JUST DRIVER AND ALL 3 REAR SEATS. I AM CONCERNED ABOUT THE SAFETY OF MYSELF AND PASSENGERS IF I HAVE ANY. 1ST ACCIDENT 10 DAYS AFTER OWNING THE CAR... Read more
Crash
Incident date: Jul 29, 2016
TAKATA RECALL RECEIVED THE RECALL NOTICE ON 7/29/16. HAVE INQUIRED 4 TIMES ABOUT THE RECALL AND HAVING MAY AIRBAG REPLACED AND HAVE BEEN TOLD JAGUAR HAS NOT RELEASED THE PARTS YET TO PERFORM THE REPLACEMENT RECALL.
Incident date: Apr 8, 2017
DEFECTIVE DIFFERENTIAL AND DEFECTIVE DIFFERENTIAL CAP/SEAL.
Incident date: May 26, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VE... Read more
Incident date: Apr 6, 2017
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT FUEL WAS LEAKING FROM THE VEHICLE. THE CONTACT ALSO STATED THAT A CONSTANT FUEL ODOR WAS PRESENT INSIDE AND OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.
Incident date: Feb 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V027000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PA... Read more
Incident date: Mar 16, 2017
WHILE BEING STOPPED AT A STOP SIGN WITH FOOT ON BRAKE THE CAR SUDDENLY ACCELERATES. THIS IS THE 5TH TIME THIS HAS HAPPENED, ONE TIME RESULTING IN AN ACCIDENT. I HAVE CALLED JAGUAR AND THEY BLAME THE DRIVER. I REPLACED THE THROTTLE WHICH CONTAINED THE SAME TPS SENSOR THAT HAS PLAGUED TOYOTAS. I AM GOING TO REPLACE THE PEDAL SENSOR AND IF THAT DOESN'T WORK I GUESS I WILL SELL THE CAR. EACH TIME TH... Read more
Incident date: Mar 16, 2017
WHILE BEING STOPPED AT A STOP SIGN WITH FOOT ON BRAKE THE CAR SUDDENLY ACCELERATES. THIS IS THE 5TH TIME THIS HAS HAPPENED, ONE TIME RESULTING IN AN ACCIDENT. I HAVE CALLED JAGUAR AND THEY BLAME THE DRIVER. I REPLACED THE THROTTLE WHICH CONTAINED THE SAME TPS SENSOR THAT HAS PLAGUED TOYOTAS. I AM GOING TO REPLACE THE PEDAL SENSOR AND IF THAT DOESN'T WORK I GUESS I WILL SELL THE CAR. EACH TIME TH... Read more
Incident date: Mar 16, 2017
WHILE BEING STOPPED AT A STOP SIGN WITH FOOT ON BRAKE THE CAR SUDDENLY ACCELERATES. THIS IS THE 5TH TIME THIS HAS HAPPENED, ONE TIME RESULTING IN AN ACCIDENT. I HAVE CALLED JAGUAR AND THEY BLAME THE DRIVER. I REPLACED THE THROTTLE WHICH CONTAINED THE SAME TPS SENSOR THAT HAS PLAGUED TOYOTAS. I AM GOING TO REPLACE THE PEDAL SENSOR AND IF THAT DOESN'T WORK I GUESS I WILL SELL THE CAR. EACH TIME TH... Read more
Incident date: Sep 28, 2016
EARLY ONE MORNING WE FOUND OUR CAR ENGULFED IN FLAMES. FIRE APPARENTLY STARTED IN TRUNK AREA, WHERE BATTERY IS CONTAINED. THE CAR HAD NOT BEEN DRIVEN THAT DAY. FIRE 'INVESTIGATION' REVEALED NOTHING. CAR WAS A TOTAL LOSS. THIS MODEL HAD A RECALL THAT WAS SUPPOSEDLY FIXED 5 WEEKS PRIOR TO MY CAR BEING MANUFACTURED. I DON'T BELIEVE IT IS TRULY FIXED. NO ONE--NOT INSURANCE, JAGUAR OR DOT HERE SEEMS TO... Read more
Fire
Incident date: Sep 28, 2016
EARLY ONE MORNING WE FOUND OUR CAR ENGULFED IN FLAMES. FIRE APPARENTLY STARTED IN TRUNK AREA, WHERE BATTERY IS CONTAINED. THE CAR HAD NOT BEEN DRIVEN THAT DAY. FIRE 'INVESTIGATION' REVEALED NOTHING. CAR WAS A TOTAL LOSS. THIS MODEL HAD A RECALL THAT WAS SUPPOSEDLY FIXED 5 WEEKS PRIOR TO MY CAR BEING MANUFACTURED. I DON'T BELIEVE IT IS TRULY FIXED. NO ONE--NOT INSURANCE, JAGUAR OR DOT HERE SEEMS TO... Read more
Fire
Incident date: Jul 15, 2016
I HAVE A 2004 X-TYPE JAGUAR AND THE AIR BAG LIGHT ON THE DRIVERS SIDE WILL NOT GO OFF. I HAD IT CHECKED OUT ONLY TO FIND OUT THAT SHOULD I GET IN AN ACCIDENT THE AIR BAG WILL NOT DEPLOY. THE DEALERSHIP WANTS AROUND $1500.00 TO REPAIR IT. I AM HOPING IT IS A RECALL.
Incident date: Jul 15, 2016
I HAVE A 2004 X-TYPE JAGUAR AND THE AIR BAG LIGHT ON THE DRIVERS SIDE WILL NOT GO OFF. I HAD IT CHECKED OUT ONLY TO FIND OUT THAT SHOULD I GET IN AN ACCIDENT THE AIR BAG WILL NOT DEPLOY. THE DEALERSHIP WANTS AROUND $1500.00 TO REPAIR IT. I AM HOPING IT IS A RECALL.
Incident date: Mar 23, 2017
TL* THE CONTACT OWNS A 2011 JAGUAR XF. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V332000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Incident date: Jun 1, 2016
TAKATA RECALL -- NO REPLACEMENT PART AVAILABLE ACCORDING TO JAGUAR.
Incident date: Mar 23, 2017
TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. U... Read more
Incident date: Mar 1, 2017
2012 JAGUAR XF. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAGS RECALL. *LD
Incident date: Mar 23, 2017
THIS CAR IS EQUIPPED WITH THE 6 SPEED MANUAL TRANSMISSION. WHEN SHIFTING UP, EVEN IF YOU TAKE YOU FOOT OFF THE ACCELERATOR COMPLETELY, THE ENGINE DOES NOT RESPOND TO THE ACCELERATOR INPUT AS IT REMAINS AT THE RPM WHEN THE SHIFT WAS INITIATED ( 3500 RPM AS AN EXAMPLE ) FOR OVER A SECOND, DROPS 200 RPM THEN INCREASES 50 RPM AND THEN FINALLY WILL DROP TO IDLE. THE ENGINE IS NOT RESPONDING TO THROTTL... Read more
Incident date: Mar 17, 2017
TAKATA RECALL. THIS COMPLAINT RELATES TO HOW LONG IT IS TAKING FOR MY DEALER TO REPLACE MY RECALLED PASSENGER AIRBAG. I WAS ISSUED THE RECALL NOTICE FROM JAGUAR IN JULY OF 2016, BUT 8 MONTHS LATER THEY STILL SAY THEY DONT HAVE PARTS TO CORRECT THE SAFETY ISSUE. I FEEL THIS IS NEEDLESSLY LONG AND PUTTING MY SAFETY AT RISK.
Incident date: Jul 29, 2016
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS) HOWEVER, THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATE 06/07/17*LJ UPDATED 07/12/2017*JS
Incident date: Jul 1, 2016
TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE... Read more
Incident date: Mar 7, 2017
TL* THE CONTACT OWNS A 2017 JAGUAR XE. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO PARK, ROLLED AWAY, AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Crash
Incident date: Jul 29, 2016
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE... Read more
Incident date: Feb 10, 2017
MY VEHICLE ROLLED BACK ABOUT 3 FEET WHILE IT WAS IDLING IN MY DRIVEWAY
Incident date: Feb 10, 2017
MY VEHICLE ROLLED BACK ABOUT 3 FEET WHILE IT WAS IDLING IN MY DRIVEWAY
Incident date: Feb 15, 2016
CONVERTIBLE TOP GOE'S HALF WAY DOWN AND GREEN FLUID FLOWS INTO CABIN DOWN REARVIEW MIRROR AND WON'T GO BACK UP.THIS PROBLEM HAS A NAME, THE GREEN SHOWER PROBLEM, THAT JAGUAR HAS NOT ACKNOWLEDGED, AND KNOW'S ABOUT.. IT HAS HAPPENED TO THOUSANDS OF OTHER OWNERS.IT IS A DANGEROUS SAFETY PROBLEM, SERIOUS.CAR WAS IN STOP POSITION.
Incident date: Feb 10, 2017
TAKATA RECALL. THE AIRBAG WAS REPLACED 10FEB17 AT JAGUAR LAND ROVER PORTLAND OREGON. THE OLD AIRBAG SERIAL NUMBER NW00100750083 WAS REPLACED WITH NEW AIRBAG NW000161970080. IT STILL SHOWS THAT IT WAS NOT DONE ON YOUR WEBSITE.COULD YOU PLEASE UPDATE THE WEBSITE..
Incident date: May 26, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
JAGUAR
VANDEN PLAS
(1991) — AIR BAGS
Feb 27, 2017
Incident date: Feb 22, 2017
TL* THE CONTACT OWNED A 1991 JAGUAR VANDEN PLAS. WHILE DRIVING 50 MPH AND ATTEMPTING TO AVOID STRIKING AN ANIMAL, THE CONTACT CRASHED INTO A CEMENT WALL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED FRACTURED FACIAL BONES, BLEEDING ON THE BRAIN, A CONCUSSION, AND A FRACTURED RIGHT EYE SOCKET. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A TOWING FACIL... Read more
Crash
1 injured
Incident date: Aug 17, 2016
TL* THE CONTACT OWNS A 2011 JAGUAR XFR (NA). WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED AS NEEDING NEW TENSIONERS FOR THE TIMING CHAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.
Incident date: Jun 28, 2016
I RECEIVED NOTICE THAT I NEED A NEW AIRBAG FROM THE RECALL AS OF JULY 29, 2016. NO RECALL ON MY VEHICLE HAS BEEN UNDERTAKEN AS OF YET. I WOULD LIKE TO KNOW THE REASON FOR THE DELAY.
Incident date: Jun 28, 2016
I RECEIVED NOTICE THAT I NEED A NEW AIRBAG FROM THE RECALL AS OF JULY 29, 2016. NO RECALL ON MY VEHICLE HAS BEEN UNDERTAKEN AS OF YET. I WOULD LIKE TO KNOW THE REASON FOR THE DELAY.
Incident date: Jun 25, 2016
FOLLOWING "REPAIRS" AT THE DEALERSHIP ON COOLING SYSTEM, CAR NOTIFIED ME OF OVERHEATING HALF WAY HOME WHILE ON HIGHWAY. AFTER NEARLY CRASHING AND BEING HIT IN TRYING TO PULL OVER TO STOP THE VEHICLE, I OPENED THE HOOD TO FIND THE COOLENT LINES HAD BEEN SHAVED AND REPAIRS IN OTHER AREAS VERY POORLY DONE. CAR CONSTANTLY IS LEAKING COOLANT AND OIL. I HAVE ALSO REPLACED THE BATTERY 4 TIMES AND THE CAR... Read more
Incident date: Jun 25, 2016
FOLLOWING "REPAIRS" AT THE DEALERSHIP ON COOLING SYSTEM, CAR NOTIFIED ME OF OVERHEATING HALF WAY HOME WHILE ON HIGHWAY. AFTER NEARLY CRASHING AND BEING HIT IN TRYING TO PULL OVER TO STOP THE VEHICLE, I OPENED THE HOOD TO FIND THE COOLENT LINES HAD BEEN SHAVED AND REPAIRS IN OTHER AREAS VERY POORLY DONE. CAR CONSTANTLY IS LEAKING COOLANT AND OIL. I HAVE ALSO REPLACED THE BATTERY 4 TIMES AND THE CAR... Read more
Incident date: Jun 25, 2016
FOLLOWING "REPAIRS" AT THE DEALERSHIP ON COOLING SYSTEM, CAR NOTIFIED ME OF OVERHEATING HALF WAY HOME WHILE ON HIGHWAY. AFTER NEARLY CRASHING AND BEING HIT IN TRYING TO PULL OVER TO STOP THE VEHICLE, I OPENED THE HOOD TO FIND THE COOLENT LINES HAD BEEN SHAVED AND REPAIRS IN OTHER AREAS VERY POORLY DONE. CAR CONSTANTLY IS LEAKING COOLANT AND OIL. I HAVE ALSO REPLACED THE BATTERY 4 TIMES AND THE CAR... Read more
Incident date: Dec 15, 2016
TL* THE CONTACT OWNS A 2017 JAGUAR XF. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE CONTINUED TO OPERATE. THE CONTACT SHIFTED INTO NEUTRAL TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, BUT FAILED TO PROVIDE A DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,900.
Incident date: May 31, 2016
TAKATA RECALL - IT HAS BEEN OVER 8 MONTHS SINCE I RECEIVED THE NOTICE OF THE RECALL. EVERYTIME I CALL THE JAGUAR NUMBER LISTED IN THE LETTER, I AM TOLD THEY HAVE NO IDEA OF WHEN THEY MIGHT BE STARTING REPAIRS. I DON'T WANT TO WAIT UNTIL THERE IS A FATALITY TO GET SOMEONE TO FIX THIS PROBLEM.
Incident date: Feb 1, 2017
2009 JAGUAR XF. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WOULD INTERMITTENTLY ACCELERATE WHILE STOPPED AT A TRAFFIC SIGNAL AND PULLED FORWARD INTO THE INTERSECTION. *JB
Incident date: Jan 1, 2017
CODE P1383 VARIABLE CAM TIMING OVER RETARDED BANK1 P POSSIBLE CAUSES CAM TIMING IMPROPERLY SET CONTINUOS OIL FLOW TO THE VCT PISTON CHAMBER VTC SOLENOID VALVE STUCK. I HAVE THE ENGINE LIGHT ON ,AND MY CARR DRIVE WIRES I TOOK MY CARR TO GET CHECK AND TECH NOTES THERE IS A FACTORY SERVICE BULLETIN FOR THE P1383 CODE ON JAGUAR MODEL S TYPEAND FACTORY RECOMMENDS REPROGRAMIN THE POWER TRAIN CONT... Read more
Incident date: Jan 1, 2017
CODE P1383 VARIABLE CAM TIMING OVER RETARDED BANK1 P POSSIBLE CAUSES CAM TIMING IMPROPERLY SET CONTINUOS OIL FLOW TO THE VCT PISTON CHAMBER VTC SOLENOID VALVE STUCK. I HAVE THE ENGINE LIGHT ON ,AND MY CARR DRIVE WIRES I TOOK MY CARR TO GET CHECK AND TECH NOTES THERE IS A FACTORY SERVICE BULLETIN FOR THE P1383 CODE ON JAGUAR MODEL S TYPEAND FACTORY RECOMMENDS REPROGRAMIN THE POWER TRAIN CONT... Read more
Incident date: Jan 1, 2017
CODE P1383 VARIABLE CAM TIMING OVER RETARDED BANK1 P POSSIBLE CAUSES CAM TIMING IMPROPERLY SET CONTINUOS OIL FLOW TO THE VCT PISTON CHAMBER VTC SOLENOID VALVE STUCK. I HAVE THE ENGINE LIGHT ON ,AND MY CARR DRIVE WIRES I TOOK MY CARR TO GET CHECK AND TECH NOTES THERE IS A FACTORY SERVICE BULLETIN FOR THE P1383 CODE ON JAGUAR MODEL S TYPEAND FACTORY RECOMMENDS REPROGRAMIN THE POWER TRAIN CONT... Read more
Incident date: Jan 17, 2017
WHEN PASSENGER IS SEATED IN PASSENGER SEAT, THE 'PASSENGER AIRBAG OFF" LIGHT SPORATICALLY ILLUMINATES. THIS MEANS THAT THE PASSENGER IS NOT PROTECTED BY AIRBAGS IF A COLLISION OCCURS. IT DOES NOT SEEM TO MATTER IF THE VEHICLE IS STATIONARY OR NOT. THIS MALFUNCTION HAS BEEN VERIFIED BY JAGUAR DEALER.
Incident date: Dec 1, 2016
TL* THE CONTACT OWNS A 2001 JAGUAR S-TYPE. WHILE DRIVING AT ANY SPEED, THE VEHICLE MADE SQUEAKING NOISES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE DRIVER SIDE BALL JOINT, DRIVER SIDE AND REAR BEARINGS, AND THE PASSENGER SIDE UPPER CONTROL ARM ASSEMBLY, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED... Read more
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS... Read more
Incident date: Aug 13, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS ... Read more
Incident date: Jan 20, 2016
TL* THE CONTACT OWNED A 2004 JAGUAR S-TYPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE HEADLIGHTS SUDDENLY SHUT OFF. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED OFF ROAD. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILE... Read more
Crash
Incident date: Jan 13, 2017
TL* THE CONTACT OWNS A 2012 JAGUAR XJ. ON A COLD DAY, THE CONTACT NOTICED THAT THE DOOR LATCH WAS FROZEN AND COULD NOT BE LOCKED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
Incident date: Oct 20, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V796000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOO... Read more