Showing 3,627 complaints for JAGUAR
Incident date: May 9, 2017
TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. WHILE DRIVING 35 MPH, THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT FUEL WAS LEAKING FROM THE FUEL TANK AND THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXI
... MATE FAILURE MILEAGE WAS 100,000.Read more
Incident date: May 9, 2017
TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. WHILE DRIVING 35 MPH, THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT FUEL WAS LEAKING FROM THE FUEL TANK AND THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXI
... MATE FAILURE MILEAGE WAS 100,000.Read more
Incident date: May 1, 2018
TL* THE CONTACT OWNS A 2017 JAGUAR XE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO JAGUAR FREEPORT (146 W SUNRISE HWY, FREEPORT, NY 11520, (516) 771-9700) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS
... 8,000.Read more
Incident date: Oct 10, 2016
FIRST OFF, CAR HAD ABS LIGHT ON. DEALER REPLACED EVERY ABS COMPONENT. NOW ENGINE AND ABS LIGHT ARE INTERCHANGING ON AND OFF. BELIEVE TO BE A WIRING FAULT. ALSO, TRANSFER CASE HAS GONE OUT TWICE IN 2 YEARS. I HAVE HEARD FROM MULTIPLE SOURCES THAT TRANSFER CASES FAIL OFTEN IN THESE CARS WHICH I BELIEVE TO BE A MANUFACTURERS DEFECT.
Incident date: Oct 10, 2016
FIRST OFF, CAR HAD ABS LIGHT ON. DEALER REPLACED EVERY ABS COMPONENT. NOW ENGINE AND ABS LIGHT ARE INTERCHANGING ON AND OFF. BELIEVE TO BE A WIRING FAULT. ALSO, TRANSFER CASE HAS GONE OUT TWICE IN 2 YEARS. I HAVE HEARD FROM MULTIPLE SOURCES THAT TRANSFER CASES FAIL OFTEN IN THESE CARS WHICH I BELIEVE TO BE A MANUFACTURERS DEFECT.
Incident date: Oct 10, 2016
FIRST OFF, CAR HAD ABS LIGHT ON. DEALER REPLACED EVERY ABS COMPONENT. NOW ENGINE AND ABS LIGHT ARE INTERCHANGING ON AND OFF. BELIEVE TO BE A WIRING FAULT. ALSO, TRANSFER CASE HAS GONE OUT TWICE IN 2 YEARS. I HAVE HEARD FROM MULTIPLE SOURCES THAT TRANSFER CASES FAIL OFTEN IN THESE CARS WHICH I BELIEVE TO BE A MANUFACTURERS DEFECT.
Incident date: May 9, 2018
I LEASE A 2016 JAGUAR XJL WITH 20 INCH JAGUAR RIMS AND TIRES. THESE RIMS/TIRES ARE INHERENTLY DANGEROUS IN THAT THE TIRES HAVE FAILED WHILE DRIVING UPON STRIKING ANY SMALL BUMP OR ROAD DEFECT CAUSING THE TIRE SIDEWALL TO BULGE AND/OR FAIL AND SOMETIMES THE RIM TO BEND. I HAVE HAD THE VEHICLE A LITTLE OVER 1 YEAR AND HAVE HAD TO REPAIR ONE RIM AND REPLACE 3 TIRES ALREADY....ON 4/26/17, 3/9/18, AND
... 5/9/18.. AT THIS RATE, I WILL END UP REPLACE OVER 9 TIRES IN A 3 YR LEASE. JAGUAR REFUSES TO ADDRESS THIS ISSUE. THESE TIRES ARE DANGEROUS AND SHOULD NOT BE SOLD WITH A $100,000.00 CAR....OR ANY CAR!Read more
Incident date: Feb 28, 2018
I RECEIVED A SAFETY RECALL NOTICE FROM THE MANUFACTURER DATED FEBRUARY 28, 2018. IT STATES THAT PARTS FOR THE REMEDY WON'T BE AVAILABLE UNTIL MARCH 31, 2019. DUE TO THE SEVERITY OF THE RECALL I DON'T BELIEVE THIS IS A "REASONABLE TIMEFRAME" FOR A FIX. WHAT ARE MY OPTIONS OR RIGHTS AS A CONSUMER THAT IS CONCERNED WITH THE SAFETY OF MY FAMILY?
Incident date: Apr 20, 2018
MY CAR CUTS OFF, AFTER DRIVING ON THE INTERSTATE AT A HIGH RAT OF SPEED, MOSTLY HAPPENS AS I'M TURNING OFF THE HIGHWAY, ALSO MY CRUISE CONTROL DOES NOT FUNCTION.
Incident date: Apr 20, 2018
MY CAR CUTS OFF, AFTER DRIVING ON THE INTERSTATE AT A HIGH RAT OF SPEED, MOSTLY HAPPENS AS I'M TURNING OFF THE HIGHWAY, ALSO MY CRUISE CONTROL DOES NOT FUNCTION.
Incident date: Apr 30, 2018
THERE ARE TWO HOLES IN THE BOTTOM OF THE TRUCK (IN THE EXHAUST AREA) THAT COULD LEAK EXHAUST INTO THE OCCUPANT COMPARTMENT.
Incident date: Apr 30, 2018
VEHICLE DELIVERED TO CUSTOMER WITH BATTERY NOT SECURE (THIS BATTERY IS LOCATED IN THE TRUNK, BEHIND OCCUPANTS)
Incident date: Apr 17, 2018
CAR WAS IN A FRONTAL COLLISION APRIL 17, 2018 WHICH TOTALLED THE CAR (MORE THAN $40,000 DAMAGE TO FRONT OF CAR) AND DURING THE COLLISION, THE CAR EMITTED A SPRAY/SUBSTANCE INTO THE AIR ON THE FRONT PASSENGER SIDE DASH AREA BUT THE AIRBAG FAILED TO DEPLOY CAUSING INJURIES TO MY WIFE WHO WAS RIDING IN THE FRONT PASSENGER SEAT. THE VEHICLE WAS TRAVELING AT ABOUT 40MPH WHEN IT STRUCK ANOTHER VEHICLE
... WHICH FAILED TO YIELD THE RIGHT OF WAY WHEN IT TURNED IN FRONT OF US. I WAS A PASSENGER IN THE REAR PASSENGER SIDE SEAT IN THE COLLISION. WE WERE DRIVING ON A CITY STREET IN SAN ANTONIO, TEXAS. THE FRONT DRIVER SIDE AIRBAG ALSO FAILED TO DEPLOY FAILING TO PROTECT MY DAUGHTER-IN-LAW WHO WAS DRIVING THE CAR AS WE HEADED TO MY HOME AFTER I HAD SURGERY THAT MORNING. I DO KNOW THERE IS A SAFETY RECALL ON SOME JAGUAR XJL MODELS, BUT WE, TO DATE, HAVE NOT RECEIVED ANY INFORMATION ON THIS FACT FROM JAGUAR AND I AM VERY CONCERNED ABOUT THIS, ESPECIALLY GIVEN THE DEFECT AND POOR SAFETY PERFORMANCE WE JUST EXPERIENCED.Read more
Crash
3 injured
Incident date: Apr 26, 2018
THERE WAS A FUEL LEAK CAUSED BY A WIRE CONTAINING A HOLE IN THE FRONT OF THE VEHICLE CAUSING THE CAR TO SMELL LIKE GASOLINE WHEN SITTING INSIDE. POSSIBLY, CAUSED BY THE TOP OF THE CAR RUBBING AGAINST THE WIRE, DUE TO INSUFFICIENT CLEARANCE. SERVICE ADVISOR MENTIONED THAT THIS WAS NOT DUE TO THE OWNER/DRIVER'S FAULT AND IT MAKES THE CAR UNSAFE TO DRIVE DUE TO POSSIBILITY OF A FIRE. THERE HAVE BEEN
... A FEW RECALLS BY JAGUAR CONCERNING THIS EXACT ISSUE, BUT JAGUAR SAYS MY CAR IS NOT INCLUDED SIMPLY BECAUSE MY VIN DOES NOT MATCH.Read more
Incident date: Apr 28, 2018
WOULD NOT START, BATTERY RUN DOWN IN LESS THAN ONE WEEK. STATIONARY
Incident date: Apr 28, 2018
WOULD NOT START, BATTERY RUN DOWN IN LESS THAN ONE WEEK. STATIONARY
Incident date: Apr 28, 2018
WOULD NOT START, BATTERY RUN DOWN IN LESS THAN ONE WEEK. STATIONARY
Incident date: Feb 28, 2018
JAGUAR XF. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD *JS
Incident date: Apr 21, 2018
HEADLIGHT ADJUSTERS BROKEN. THIS CAUSES THE HEADLIGHTS TO POINT DOWNWARD AT THE ROAD AND REDUCED VISIBILITY FOR NIGHT DRIVING. IT WAS NEARLY IMPOSSIBLE TO SEE THE LINES ON THE ROAD AND OPERATE THE VEHICLE. THE LOCAL JAGUAR DEALERSHIP ACKNOWLEDGES THAT THESE PLASTIC ADJUSTERS ARE PRONE TO BREAKING IF ADJUSTED AND REFUSED TO WORK ON THE LIGHTS OR PROVIDE A VIABLE SOLUTION. THEIR FIRST CLAIM WAS
... THAT THESE LIGHTS COULD NOT BE ADJUSTED AND SENT ME AWAY TWICE WITHOUT SERVICING THE VEHICLE. THEIR SOLUTION WAS TO TELL ME TO SEARCH THE INTERNET. UPON SEARCHING THE INTERNET IT WAS CLEAR THAT THIS WAS A PROBLEM WITH OTHER DRIVERS AS WELL. THE SAFETY CONCERN IS THAT THIS IS EXTREMELY BRITTLE PLASTIC THAT HOLDS/ADJUSTS THE LIGHTS AND IF BROKEN DO NOT ALLOW FOR SAFE DRIVING.Read more
Incident date: Feb 28, 2018
JAGUAR SF. CONSUMER WRITES IN REGARDS TO TAKATA PASSENGER AIRBAG SAFETY RECALL. *LD *TR
Incident date: Feb 28, 2018
I WAS NOTIFIED VIA LETTER DATED FEB 28, 2018 BY JAGUAR THAT MY JAGUAR XF WAS INCLUDED IN SAFETY RECALL J072 TAKATA PASSENGER AIRBAGS. THE LETTER STATES: "DUE TO PROLONGED EXPOSURE TO COMBINED HIGH HEAT AND HUMIDITY, THE FRONT PASSENGER AIRBAG MODULE INFLATOR HOUSING MAY EXPLODE AND DEPLOY ABNORMALLY IN THE EVENT OF A CRASH NECESSITATING DEPLOYMENT OF THE FRONT PASSENGER AIRBAG. IN SUCH EVENT, A F
... RONT PASSENGER AIRBAG MODULE INFLATOR HOUSING EXPLOSION COULD RESULT IN SHARP METAL FRAGMENTS STRIKING THE PASSENGER OR OTHER OCCUPANTS, RESULTING IN SERIOUS INJURY OR DEATH." THEN THEY PROCEED TO SAY, "JAGUAR IS CARRYING OUT A RECALL OF CERTAIN JAGUAR XF VEHICLES WITHIN THE MODEL YEARS MENTIONED ABOVE. HOWEVER, WE CURRENTLY DO NOT HAVE STOCK OF THE NECESSARY COMPONENTS TO REPAIR YOUR VEHICLE. PARTS ARE EXPECTED TO BE AVAILABLE BY MARCH 2019." SO, JAGUAR HAS TOLD TO CONTINUE TO USE THE VEHICLE AS WE INTENDED WHEN WE PURCHASED IT, WHILE ENDANGERING OUR LIVES BECAUSE OF THE ISSUE. I CAN NOT SELL THE CAR BECAUSE OF A LACK OF INTEREST IN THE VEHICLE AND A STEEPLY DECLINING VALUE. DOES THIS QUALIFY UNDER THE LEMON LAW OR WHAT REMEDIES DO I HAVE?Read more
Incident date: Apr 4, 2018
TL* THE CONTACT OWNS A 2011 JAGUAR XF. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED. AFTER FOUR HOURS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE WITH THE ASSISTANCE OF ROADSIDE ASSISTANCE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE CONTACT CALLED THE DEALER (JAGUAR HILTON HEAD, 145 DRIVERS WAY, HARDEEVILLE, SC 29927), BUT THE VEHICLE WAS NOT DIAGNOSE
... D OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. THE VIN WAS NOT PROVIDED.Read more
Incident date: Dec 21, 2017
THERE IS AN OPEN RECALL FOR THE AIRBAGS INFLATOR HOUSING SINCE DECEMBER 2017. AS PER A LETTER RECEIVED FROM JAGUAR THE REMEDY WONT BE AVAILABLE UNTIL MARCH 2019. THAT IS AN AWFULLY LONG TIME- 1 YR AND 4 MONTHS, TO FIX AN ISSUE. EVEN AFTER THAT GOD KNOWS HOW MUCH TIME THEY ARE GOING TO BE TAKE TO ACTUALLY FIX THIS ONCE A REMEDY IS AVAILABLE. ESPECIALLY WHEN THIS IS A SERIOUS ISSUE WHICH CAN RESULT
... IN DEATH. JAGUAR NEEDS TO BE PUSHED SO AS TO COMPLETE THIS ASAP SINCE THIS IS AN AWFULLY LONG TIME TO BE DRIVING AN UNSAFE CAR.Read more
Incident date: Mar 23, 2018
TL* THE CONTACT OWNS A 2006 JAGUAR X-TYPE. WHILE DRIVING APPROXIMATELY 65 MPH, THE SUN ROOF ON THE VEHICLE EXPLODED. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THERE WERE NO INJURIES. THE CONTACT STATED THAT NOTHING STRUCK THE SUN ROOF TO CAUSE THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VE
... HICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.Read more
Incident date: Feb 1, 2018
PARTS ARE UNAVAILABLE FOR THIS RECALL, WHICH WAS EXPECTED TO BE RESOLVED IN JANUARY. I WAS SOLD THIS VEHICLE UNKNOWING OF THE RECALL. NOT SURE ON THE LEGALITY OF THAT. THIS SERIOUS MATTER HAS NOT BEEN DEALT WITH IN A TIMELY MANNER AT ALL.
Incident date: Jan 2, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V027000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER (HOWARD ORLOFF JAGUAR IN CHICAGO, IL), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE CON
... TACT HAD NOT EXPERIENCED A FAILURE.Read more
Incident date: Jan 1, 2018
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT NOTICED AN ABNORMAL FUEL ODOR WHILE DRIVING VARIOUS SPEEDS. UPON INSPECTION, THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING FUEL. JAGUAR JACKSONVILLE (11211 ATLANTIC BLVD, JACKSONVILLE, FL) DIAGNOSED THAT THE FUEL FLANGE WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST SINCE THE VEHICLE WAS NOT INCLUDED I
... N ANY RECALLS. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.Read more
Incident date: Jan 20, 2016
2015 JAGUAR XF. CONSUMER WRITES IN REGARDS TO VEHICLE UNCONTROLLABLE SHAKES AND AT DIFFERENT TIMES STALLING WHILE DRIVING. *M *TR
Incident date: Jan 20, 2016
2015 JAGUAR XF. CONSUMER WRITES IN REGARDS TO VEHICLE UNCONTROLLABLE SHAKES AND AT DIFFERENT TIMES STALLING WHILE DRIVING. *M *TR
Incident date: Mar 27, 2018
TL* THE CONTACT OWNS A 2001 JAGUAR S-TYPE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY VEERED TO THE RIGHT AND THE CONTACT HEARD AN ABNORMAL POPPING SOUND. UPON INSPECTION, THE CONTACT NOTICED THAT THE FRONT DRIVER'S WHEEL COLLAPSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BALL JOINTS LOOSENED, MALFUNCTIONED, AND NEEDED TO BE REPLACED. THE DEALER AND
... MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 177,000.Read more
Incident date: Mar 1, 2015
ROCKERS PANELS ARE ROTTED BOTH SIDES. RENDERING THE CAR UNSAFE. NO DRAIN HOLES EVER PUT IN NOR WAS IT TREATED. THIS IS PROBLEM ON THESE CARS. KNOWN PROBLEM AT THAT.
Incident date: Mar 13, 2018
TL* THE CONTACT OWNS A 2007 JAGUAR XK. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT REMAINED ILLUMINATED WHILE DRIVING APPROXIMATELY 35 MPH. AN UNKNOWN DEALER CONFIRMED THAT THE FAILURE WAS DUE TO THE OXYGEN SENSORS BEING DEFECTIVE. THE SENSORS WERE REPLACED TWICE. THE FAILURE BEGAN AFTER ADDING O'REILLYS OCTANE BOOSTER TO THE FUEL TANK. WHILE USING A FUNNEL THE CONTACT OBSERVED THAT THERE WAS A
... SEDIMENT IN THE CONTAINER AFTER IT WAS ADDED TO THE FUEL TANK. HE WAS ADVISED BY THE MECHANIC THAT THE SEDIMENT WAS PAINT THINNER. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED AFTER THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 172,000. *TT THE CONSUMER STATED THE DEFECTIVE PRODUCT REMAINED AVAILABLE FOR PURCHASE ON THE SHELVES AT THE STORE. *JSRead more
Incident date: Mar 1, 2018
ROCKER PANELS OR SILLS INNER AND OUTER LEFT AND RIGHT SIDES ROTTEN RUSTED POSSIBLE TOA FRAME. PARKING BRAKE DOES NOT FULL ENGAGE.
Incident date: Mar 1, 2018
ROCKER PANELS OR SILLS INNER AND OUTER LEFT AND RIGHT SIDES ROTTEN RUSTED POSSIBLE TOA FRAME. PARKING BRAKE DOES NOT FULL ENGAGE.
Incident date: Mar 18, 2018
TL* THE CONTACT OWNS A 2004 JAGUAR XJ8. WHILE DRIVING APPROXIMATELY 5 MPH, THE TRANSMISSION FAILED TO SHIFT UP AND THE ENGINE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: Mar 18, 2018
TL* THE CONTACT OWNS A 2004 JAGUAR XJ8. WHILE DRIVING APPROXIMATELY 5 MPH, THE TRANSMISSION FAILED TO SHIFT UP AND THE ENGINE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: Mar 9, 2018
TL* THE CONTACT OWNS A 2012 JAGUAR XF. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V010000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT WAS CONCERNED THAT THE MANUFACTURER WAS NOT PROVIDING A LOANER VEHICLE UNTIL PARTS BECAME AVAILABLE. THE CONTACT ALSO STATED THAT THE RECALL NOTIFICATION ADVISED THAT PARTS WERE EXPECTED TO BE AVAILABLE IN 2019. THE DEALER AND MANUF
... ACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Mar 11, 2018
TAKATA RECALL. IT IS UNACCEPTABLE THAT THE PARTS NECESSARY TO MAKE OUR CAR SAFE ARE NOT AVAILABLE AND MAY NOT BE UNTIL MARCH 30TH, 2019. THAT IS OVER A YEAR AWAY. SO FOR THE NEXT YEAR WE ARE SUPPOSED TO DRIVE OUR CAR AND HOPE THE PASSENGER ISN'T KILLED BY THE AIR BAG?
Incident date: Mar 8, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V010000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JAGUAR OF TROY IN TROY, MICHIGAN WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE AND WO
... ULD NOT BE AVAILABLE UNTIL MARCH OF 2019. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Feb 28, 2018
TAKATA RECALL. THE FRONT PASSENGER AIRBAG NEEDS TO BE REPLACED ASAP DUE TO POTENTIAL FOR THE MODULE INFLATOR HOUSING TO EXPLODE AND DEPLOY ABNORMALLY IN THE EVENT OF A CRASH RESULTING IN SHARP METAL FRAGMENTS STRIKING THE PASSENGERS. THE JAGUAR DEALERSHIP ADVISED THEY DO NOT HAVE STOCK OF THE NECESSARY COMPONENTS TO REPAIR MY VEHICLE. PARTS ARE NOT EXPECTED TO BE AVAILABLE UNTIL 3/31/2019 WHICH
... IS OVER A YEAR FROM NOW AND THAT IS UNACCEPTABLE! WHERE CAN I GO TO HAVE IT FIXED IMMEDIATELY?Read more
Incident date: Feb 3, 2018
TRANSMISSION CONTROL SHIFT MODULE - THERE WAS A RECALL NOTICE K063 DATED 9/19/11 FROM JAGUAR ABOUT TRASMISSION CONTROL SWITCH (TCS) REPLACEMENT FOR THE 2009 XFS. APPARENTLY, THE EARLIER K048 RECALL FOR THE CIRCUIT BOARD FIX DIDN'T QUITE CURE ALL THE PROBLEMS. MY TRANSMISSION CONTROL SHIFT MODULE GOT STUCK WOULDN'T GO INTO DRIVE OR REVERSE; IT WAS STATIONARY. I HAD IT TOWED TO THE JAGUAR DEALER, TH
... EY STATED THAT THE RECALL WAS FOR CERTAIN JAGUARS PARTICULAR TO VIN#'S. I ADVISED THEM THAT MY CAR IS DOING THE SAME THING AS RECALL MANUFACTURER# K063. THEY STATED IT WAS NOT PERTAINING TO MY CAR, SO THEY ARE CHARGING ME $1,200 TO FIX INSTEAD OF APPLY THE RECALL. I BELIEVE THERE HAS TO BE A MISTAKE AND MY CAR SHOULD OF BEEN INCLUDED ON THE RECALL LIST. I NEED SOMEONE TO LOOK MORE THOROUGHLY INTO THIS ISSUE AS I AM GETTING RESISTANCE FROM THE MANUFACTURER, AND DEALERSHIP.Read more
Incident date: Jan 30, 2018
SUSPENSION FAULT
Incident date: Feb 12, 2018
WHILE DRIVING AND MAKING A LEFT HAND TURN AT SLOW SPEED ,I TRIED TO USE MY BRAKES BUT MY CAR ACCELERATED. THERE WERE 2 PEDESTRIANS ON THE OPPOSITE SIDE OF THE STREET. TO AVOID HITTING THEM, I SWERVED TO THE CURB AND IMMEDIATELY TURNED OFF MY IGNITION. ONE OF THE PEDESTRIANS SAID MY FRONT TIRES LOCKED AND MY REAR TIRES WERE SPINNING. FORTUNATELY, I WAS DRIVING IN MY PRIVATE STREET LOCATED IN A TOWN
... HOUSE COMMUNITY. I COULD HAVE EASILY KILLED SOMEONE. VERY SCARY! THE CAR IS NOW AT MY MECHANICS. I AM AFRAID TO DRIVE THIS VEHICLE.02Read more
Incident date: Feb 5, 2018
VEHICLE WENT IN FOR NOISE IN FRONT END. LESS THAN 2000 MILES LATER THE FRONT SUSPENSION DISCONNECTED FROM VEHICLE WHILE DRIVING. UNABLE TO STEER VEHICLE. JAGUAR SAYS DEALER MAY HAVE DONE SOMETHING WRONG. DEALER SAYS CAR IS DEFECTIVE. LUCKILY I WAS GOING AT LOW SPEED WHEN PASSENGER SIDE WHEEL ASSEMBLY BECAME DISCONNECTED FROM CHASSIS. DRIVERS SIDE WAS COMPLETELY LOSE AND READY TO BECOME
... DISENGAGED FROM CHASSIS. VEHICLE WAS IN MOTION ON CITY STREET TURNING. IF THIS WAS AT ANY SPED, THE VEHICLE WOULD HAVE LOST CONTROL.Read more
Incident date: Jan 25, 2018
NHTSA & AIRBAGRECALL.COM SAY MY VIN IS NOT INCLUDED. CREDITKARMA.COM (INSURANCE BY VEHICLE EVALUATION SCORE) AND "CHAPTER 11 LEGAL NOTICE" RE: TAKATA AIRBAGS SAY I'M INCLUDED. WHO IS CORRECT IN THIS SERIOUS AND CONSEQUENTIAL RECALL?
Incident date: Dec 25, 2015
INVOLVED IN CAR ACCIDENT WHERE MY VEHICLE WAS TOTALLED AND WHERE THE DRIVERS SIDE AIRBAG NEVER INFLATED, FUNCTIONED AT ALL AND WAS DEFECTIVE. VEHICLE WAS ON SERVICE ROAD IN MOTION
Crash
1 injured
Incident date: Dec 25, 2015
INVOLVED IN CAR ACCIDENT WHERE MY VEHICLE WAS TOTALLED AND WHERE THE DRIVERS SIDE AIRBAG NEVER INFLATED, FUNCTIONED AT ALL AND WAS DEFECTIVE. VEHICLE WAS ON SERVICE ROAD IN MOTION
Crash
1 injured
Incident date: Dec 25, 2015
INVOLVED IN CAR ACCIDENT WHERE MY VEHICLE WAS TOTALLED AND WHERE THE DRIVERS SIDE AIRBAG NEVER INFLATED, FUNCTIONED AT ALL AND WAS DEFECTIVE. VEHICLE WAS ON SERVICE ROAD IN MOTION
Crash
1 injured
Incident date: Dec 21, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 JAGUAR XF. THE CONTACT STATED THAT HE WAS UNABLE TO TRADE IN THE VEHICLE. THE DEALER (PHILLIPS CHEVROLET OF LANSING, 17730 TORRENCE AVE, LANSING, IL 60438, (708) 474-0000) STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V009000 (AIR BAGS), BUT DID NOT KNOW WHEN THE REMEDY AND PART WOULD BECOME AVAILABLE. THE CONTACT ALSO CONTACTED ANOTHER
... DEALER (JAGUAR ORLAND PARK, 8031 W 159TH ST, TINLEY PARK, IL 60477, (877) 307-1288). THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE REMEDY AND PART WOULD BE SUPPLIED TO A DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Jan 15, 2018
TL* THE CONTACT OWNS A 2003 JAGUAR X-TYPE. ON SEVERAL OCCASIONS, THE AIR BAG INDICATOR ILLUMINATED ON AND OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAG CONTROL MODULE SENSOR NEEDED TO BE REPLACED. THE CONTACT CALLED SANTIAGO AUTO MALL AT (718) 992-9316 (350 E 170TH ST, BRONX, NY 10456). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED.
... THE APPROXIMATE FAILURE MILEAGE WAS 140,000.Read more