Showing 3,627 complaints for JAGUAR
Incident date: Jul 4, 2019
TIRE FAILURE. NATIONWIDE RECALL ADVISED. MY VEHICLE HAS 13,600 MILES HAS PIRELLI CINTURATO P7 ALL SEASON. THE CAR HAD AN ALIGNMENT AT ABOUT 7,000 MILES AT THE DEALER, JAGUAR ORLANDO, ON 10/8/19. ON 7/4/19, WHILE DRIVING ON HWY 408 IN ORLANDO A SEVERE VIBRATION STARTED AT ABOUT 60 MPH. UP UNTIL 7/4/19, NO PREVIOUS INCIDENTS OCCURRED INVOLVING MY TIRES, WHICH WERE WEARING NORMALLY PRIOR TO 7/
... 4/19. AFTER PULLING OFF THE HWY, THE REAR PASSENGER TIRE EXPLODED AT A STOP LIGHT. I CHANGED THE TIRE USING THE SPARE AND NOTICED THE OTHER THREE TIRES ON THE VEHICLE WERE SPLITTING ON THE INSIDE EXPOSING THE METAL INSIDE THE TIRE. AFTER THE DEALER, JAGUAR ORLANDO, RECEIVED THE VEHICLE BY FLATBED THEY INDICATED ALL FOUR TIRES NEEDED REPLACEMENT. AFTER CALLING JAGUAR LAND ROVER'S CUSTOM SERVICE CENTER, I WAS MADE AWARE THAT THEY ARE AWARE OF INCIDENTS INVOLVING THE PIRELLI CINTURATO P7, BUT WERE STILL INVESTIGATING. REFERENCE NUMBER 8000 650617. ASK FOR THE RECORDED CALLS ON 7/12/19 TO VALIDATE THEIR ACKNOWLEDGEMENT. IN CONTRAST, PIRELLI'S CUSTOMER SERVICE CENTER INDICATED THAT THEY HAVEN'T HEARD OF SIMILAR INCIDENTS WITH THIS TIRE. CASE TRACKING NUMBER 54717. IT IS MY RECOMMENDATION THAT THE NHTSA IMMEDIATELY INQUIRE WITH ALL PARTIES, SUBPOENA INFORMATION PERTAINING TO THE PIRELLI CINTURATO P7 INSTALLED AS ORIGINAL EQUIPMENT ON THE JAGUAR XF, AND ANALYZE MY TIRES TO DETERMINE THE CAUSE TO DETERMINE IF THIS IS A WIDESPREAD DEFECT THAT NEEDS AN IMMEDIATE NATIONAL RECALL. MY REASON FOR INQUIRING WITH THE NHRSA IS TO ENSURE THE LIVES OF OTHER JAGUAR OWNERS AND BYSTANDERS DRIVING ON THESE TIRES ARE NOT AT RISK. PLEASE LET ME KNOW THE OUTCOME. THANK YOU!Read more
Incident date: Jul 4, 2019
TIRE FAILURE. NATIONWIDE RECALL ADVISED. MY VEHICLE HAS 13,600 MILES HAS PIRELLI CINTURATO P7 ALL SEASON. THE CAR HAD AN ALIGNMENT AT ABOUT 7,000 MILES AT THE DEALER, JAGUAR ORLANDO, ON 10/8/19. ON 7/4/19, WHILE DRIVING ON HWY 408 IN ORLANDO A SEVERE VIBRATION STARTED AT ABOUT 60 MPH. UP UNTIL 7/4/19, NO PREVIOUS INCIDENTS OCCURRED INVOLVING MY TIRES, WHICH WERE WEARING NORMALLY PRIOR TO 7/
... 4/19. AFTER PULLING OFF THE HWY, THE REAR PASSENGER TIRE EXPLODED AT A STOP LIGHT. I CHANGED THE TIRE USING THE SPARE AND NOTICED THE OTHER THREE TIRES ON THE VEHICLE WERE SPLITTING ON THE INSIDE EXPOSING THE METAL INSIDE THE TIRE. AFTER THE DEALER, JAGUAR ORLANDO, RECEIVED THE VEHICLE BY FLATBED THEY INDICATED ALL FOUR TIRES NEEDED REPLACEMENT. AFTER CALLING JAGUAR LAND ROVER'S CUSTOM SERVICE CENTER, I WAS MADE AWARE THAT THEY ARE AWARE OF INCIDENTS INVOLVING THE PIRELLI CINTURATO P7, BUT WERE STILL INVESTIGATING. REFERENCE NUMBER 8000 650617. ASK FOR THE RECORDED CALLS ON 7/12/19 TO VALIDATE THEIR ACKNOWLEDGEMENT. IN CONTRAST, PIRELLI'S CUSTOMER SERVICE CENTER INDICATED THAT THEY HAVEN'T HEARD OF SIMILAR INCIDENTS WITH THIS TIRE. CASE TRACKING NUMBER 54717. IT IS MY RECOMMENDATION THAT THE NHTSA IMMEDIATELY INQUIRE WITH ALL PARTIES, SUBPOENA INFORMATION PERTAINING TO THE PIRELLI CINTURATO P7 INSTALLED AS ORIGINAL EQUIPMENT ON THE JAGUAR XF, AND ANALYZE MY TIRES TO DETERMINE THE CAUSE TO DETERMINE IF THIS IS A WIDESPREAD DEFECT THAT NEEDS AN IMMEDIATE NATIONAL RECALL. MY REASON FOR INQUIRING WITH THE NHRSA IS TO ENSURE THE LIVES OF OTHER JAGUAR OWNERS AND BYSTANDERS DRIVING ON THESE TIRES ARE NOT AT RISK. PLEASE LET ME KNOW THE OUTCOME. THANK YOU!Read more
Incident date: Jul 6, 2019
TL* THE CONTACT OWNS A 2017 JAGUAR XJ. WHILE DRIVING 75 MPH, THE STEERING WHEEL, SEATS, AND EXTERIOR MIRRORS RETURNED TO THEIR DEFAULT POSITIONS. THE VEHICLE WAS TAKEN TO JAGUAR BETHESDA (11617 OLD GEORGETOWN RD #100, NORTH BETHESDA, MD 20852, (301) 263-6377), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE M
... ILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE.Read more
Incident date: Jul 9, 2019
ON 7.9.2019 CAR WAS IN ECO MODE. WENT DOWN HILL, STOPPED AT LIGHT TO TURN RIGHT. CAR TURNED OFF AS SHOULD BUT WOULD NOT COME BACK ON. ALMOST GOT REAR ENDED AS, NO POWER TO CAR AS WAS TRYING TO PULL OFF TO SIDE OF ROAD, ALMOST HIT GUARDRAIL BECAUSE COULD NOT TURN WHEEL EASILY AS NO POWER STEERING. CAR WAS IN DRIVE STILL. HAD TO TRY AND GET OUT OF THE WAY BEFORE I COULD ATTEMPT TO RESTART. HAD
... TO PUT IN PARK AND START ENGINE AGAIN. VERY DANGEROUS. THE ECO ON/OFF DOES NOT ALWAYS GO OFF WHEN IT SHOULD EVEN THOUGH IT IS TURNED ON. SAME DAY, SAME ROUTE. STOPPED AT STOP SIGNS OR RED LIGHTS AND SOMETIMES SHUTS CAR OFF AND SOMETIMES DOES NOT.Read more
Incident date: Jul 1, 2019
TL* THE CONTACT OWNS A 2006 JAGUAR X TYPE EQUIPPED WITH EZ AUTO M1ZKA LUG NUTS, SIZE: 12MM/1.5, MODEL NUMBER: M1ZBY ML. THE CONTACT REMOVED THE ORIGINAL LUG NUTS FROM THE WHEELS AND REPLACED THEM WITH THE NEW LUG NUTS; HOWEVER, THE NEW LUG NUTS FRACTURED INTO PIECES. THE CONTACT STATED THAT THE MATERIAL ON THE LUG NUTS WAS SCRATCHED AND WORN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACT
... URER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.Read more
Incident date: Jun 22, 2019
BACK SEAT DOES NOT BUCKLE A CHILD'S BOOSTER SEAT PROPERLY. SEAT REMAINS TWISTED WHEN SEAT BELT IS ATTACHED AND CHILD IS NOT SEATED PROPERLY
Incident date: Jun 22, 2019
BACK SEAT DOES NOT BUCKLE A CHILD'S BOOSTER SEAT PROPERLY. SEAT REMAINS TWISTED WHEN SEAT BELT IS ATTACHED AND CHILD IS NOT SEATED PROPERLY
Incident date: Jun 22, 2019
BACK SEAT DOES NOT BUCKLE A CHILD'S BOOSTER SEAT PROPERLY. SEAT REMAINS TWISTED WHEN SEAT BELT IS ATTACHED AND CHILD IS NOT SEATED PROPERLY
Incident date: Jun 20, 2019
OBD2 SCAN SHOWS THAT THE RUN FLAT TIRES ARE NOT BEING PROTECTED BY A LOW INFLATION WARNING THAT HAS BEEN DISABLED FOR THE VEHICLE. THE RECALL #09V161000 IS REVEALED BY THE OBD2 COMPUTER REPORT SAYING THAT THERE IS A RECALL AND PROVIDING THIS INFO. THE MANUFACTURE MAKES CLAIM THERE IS NOT CURRENT RECALL. I WOULD LIKE TO HAVE THIS CONFIRMED BY NHTSA.
Incident date: Feb 1, 2018
TL* THE CONTACT OWNS A 2005 JAGUAR XJ8. UPON SHIFTING THE VEHICLE FROM PARK INTO REVERSE, THE GEAR FAILED TO CHANGE OVER. THE CONTACT STATED THAT THE PIN FUNCTION WAS UNABLE TO RELEASE THE GEAR DUE TO THE TRANSMISSION NOT CHANGING. AS A RESULT, THE BRAKES SEIZED. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO THE CONTACT'S RESIDENCE. AUTOS OF DALLAS (4472 W PLANO PKWY, PLANO, TX 75093, (972)
... 484-9200) WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 04V024000 (POWER TRAIN); ALTHOUGH, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE VEHICLE WAS NOT SCHEDULED FOR A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 201,858. *BF *TRRead more
Incident date: Mar 26, 2019
FOUND RECALL CONCERNING PASSENGER AIR BAG ON NHTSA WEBSITE. DEALER SAYS THERE IS NO FIX FOR IT YET, AND IT WILL TAKE MONTHS FOR THEM TO COME UP WITH A FIX. SO THE CAR JUST SITS IN MY GARAGE WHILE I KEEP MAKING LOAN PAYMENTS, IT'S UNSAFE TO DRIVE AND DEALER WON'T DO ANYTHING. LAST YEAR ALSO HAD PROBLEMS WITH AIRBAG, IN THAT CASE - THE DRIVER'S ONE. DELAER FIXED IT, JUST OVER A YEAR SINCE THEN THE A
... IRBAG LIGHT ON DASH CAME ON AGAIN, DEALER REFUSES TO FIX, SAYS THEY ONLY GUARANTEE REPAIRS FOR 12 MONTHS AND WANTS TO CHARGE FOR SAME PARTS AND LABOR AGAIN. SO PRETTY MUCH BOTH AIRBAGS IN THE CAR ARE BAD AND DEALER REFUSES TO TAKE RESPONSIBILITY. TPMS SENSOR MALFUNCTION WARNING COMES ON AND OFF ALL THE TIME - THIS ISSUE WAS ALSO SUPPOSEDLY FIXED BY DEALER, THEY SAY THEY CAN'T TRACK THE PROBLEM AND CAN DO NOTHING MORE TO HELP. I WANT A RELIABLE AND SAFE CAR TO DRIVE, CLEARLY THIS CAN'T BE SAID ABOUT JAGUARS, MOREOVER - DEALER IS VERY INCOMPETENT, THEY DON'T KNOW THEIR OWN CARS AND INCAPABLE OF FIXING THESE CARS' CONSTANTLY REOCCURRING PROBLEMS. I DON'T KNOW WHAT TO DO!Read more
Incident date: Mar 26, 2019
FOUND RECALL CONCERNING PASSENGER AIR BAG ON NHTSA WEBSITE. DEALER SAYS THERE IS NO FIX FOR IT YET, AND IT WILL TAKE MONTHS FOR THEM TO COME UP WITH A FIX. SO THE CAR JUST SITS IN MY GARAGE WHILE I KEEP MAKING LOAN PAYMENTS, IT'S UNSAFE TO DRIVE AND DEALER WON'T DO ANYTHING. LAST YEAR ALSO HAD PROBLEMS WITH AIRBAG, IN THAT CASE - THE DRIVER'S ONE. DELAER FIXED IT, JUST OVER A YEAR SINCE THEN THE A
... IRBAG LIGHT ON DASH CAME ON AGAIN, DEALER REFUSES TO FIX, SAYS THEY ONLY GUARANTEE REPAIRS FOR 12 MONTHS AND WANTS TO CHARGE FOR SAME PARTS AND LABOR AGAIN. SO PRETTY MUCH BOTH AIRBAGS IN THE CAR ARE BAD AND DEALER REFUSES TO TAKE RESPONSIBILITY. TPMS SENSOR MALFUNCTION WARNING COMES ON AND OFF ALL THE TIME - THIS ISSUE WAS ALSO SUPPOSEDLY FIXED BY DEALER, THEY SAY THEY CAN'T TRACK THE PROBLEM AND CAN DO NOTHING MORE TO HELP. I WANT A RELIABLE AND SAFE CAR TO DRIVE, CLEARLY THIS CAN'T BE SAID ABOUT JAGUARS, MOREOVER - DEALER IS VERY INCOMPETENT, THEY DON'T KNOW THEIR OWN CARS AND INCAPABLE OF FIXING THESE CARS' CONSTANTLY REOCCURRING PROBLEMS. I DON'T KNOW WHAT TO DO!Read more
Incident date: Jun 19, 2018
MY 2009 JAGUAR HAS BEEN IN THE SHOP FOR ALMOST 1 YEAR, I WAS TOLD THAT IT WAS THE WIRE HARNESS, HOWEVER THE WIRE HARNESS WAS REPLACED UNDER MY EXTENDED WARRANTY AND THE PROBLEM STILL EXIST. I PURCHASED THE 2009 JAGUAR AT CAR MAX IN 2012, AFTER ABOUT 3 MONTHS IT WAS IN FOR OIL CHANGE AND ANTIFREEZE WAS SMELT, THEY PUT ME IN A RENTAL AND MY CAR WAS RETURNED AFTER ABOUT 1 WEEK. THIS WAS A THIRD VEHIC
... LE FOR MY HOUSEHOLD SO IT WAS BASICALLY GARAGE KEPT, AFTER ABOUT 1 YEAR( WITH FOLLOWING NORMAL OIL CHANGES, MY ABS/EBS AND OTHER LIGHTS STARTED COMING ON, IT WAS TAKEN TO CAR MAX WHERE THE PUT ME IN A LOANER CAR AND KEPT MY CAR FOR ABOUT 2-3 MONTHS, STATING WIRE HARNESS...FAST FORWARD, THE SAME LIGHTS CAME ON AGAIN AND AGAIN IT WENT TO THE SAME MECHANICAL SHOP ON JUNE 19,2018 AND ITS STILL IN THE SHOP NOW! PLEASE HLEPRead more
Incident date: Jun 19, 2018
MY 2009 JAGUAR HAS BEEN IN THE SHOP FOR ALMOST 1 YEAR, I WAS TOLD THAT IT WAS THE WIRE HARNESS, HOWEVER THE WIRE HARNESS WAS REPLACED UNDER MY EXTENDED WARRANTY AND THE PROBLEM STILL EXIST. I PURCHASED THE 2009 JAGUAR AT CAR MAX IN 2012, AFTER ABOUT 3 MONTHS IT WAS IN FOR OIL CHANGE AND ANTIFREEZE WAS SMELT, THEY PUT ME IN A RENTAL AND MY CAR WAS RETURNED AFTER ABOUT 1 WEEK. THIS WAS A THIRD VEHIC
... LE FOR MY HOUSEHOLD SO IT WAS BASICALLY GARAGE KEPT, AFTER ABOUT 1 YEAR( WITH FOLLOWING NORMAL OIL CHANGES, MY ABS/EBS AND OTHER LIGHTS STARTED COMING ON, IT WAS TAKEN TO CAR MAX WHERE THE PUT ME IN A LOANER CAR AND KEPT MY CAR FOR ABOUT 2-3 MONTHS, STATING WIRE HARNESS...FAST FORWARD, THE SAME LIGHTS CAME ON AGAIN AND AGAIN IT WENT TO THE SAME MECHANICAL SHOP ON JUNE 19,2018 AND ITS STILL IN THE SHOP NOW! PLEASE HLEPRead more
Incident date: Jun 19, 2018
MY 2009 JAGUAR HAS BEEN IN THE SHOP FOR ALMOST 1 YEAR, I WAS TOLD THAT IT WAS THE WIRE HARNESS, HOWEVER THE WIRE HARNESS WAS REPLACED UNDER MY EXTENDED WARRANTY AND THE PROBLEM STILL EXIST. I PURCHASED THE 2009 JAGUAR AT CAR MAX IN 2012, AFTER ABOUT 3 MONTHS IT WAS IN FOR OIL CHANGE AND ANTIFREEZE WAS SMELT, THEY PUT ME IN A RENTAL AND MY CAR WAS RETURNED AFTER ABOUT 1 WEEK. THIS WAS A THIRD VEHIC
... LE FOR MY HOUSEHOLD SO IT WAS BASICALLY GARAGE KEPT, AFTER ABOUT 1 YEAR( WITH FOLLOWING NORMAL OIL CHANGES, MY ABS/EBS AND OTHER LIGHTS STARTED COMING ON, IT WAS TAKEN TO CAR MAX WHERE THE PUT ME IN A LOANER CAR AND KEPT MY CAR FOR ABOUT 2-3 MONTHS, STATING WIRE HARNESS...FAST FORWARD, THE SAME LIGHTS CAME ON AGAIN AND AGAIN IT WENT TO THE SAME MECHANICAL SHOP ON JUNE 19,2018 AND ITS STILL IN THE SHOP NOW! PLEASE HLEPRead more
Incident date: Jun 3, 2019
HUGE SIDEWALL SPLIT WHILE FREEWAY DRIVING. SUDDEN LOSS OF PRESSURE. NO NOTICEABLE IMPACT PRIOR TO EVENT.
Incident date: May 22, 2019
MADE A 500 MILE ROAD WHEN THE AIR SUSPENSION FAULT MESSAGE CAME ON ( YELLOW LIGHT), BUT THAT HAD HAPPENED PERIODICALLY AND SEEMED TO BE A COMPUTER FAULT. THE CAR RAN FINE. THEN AFTER A 2 DAY PERIOD OF NO USE, WHEN THE CAR WAS STARTED A RED WARNING LIGHT CAME INDICATING VEHICLE TOO LOW AND ON OUTSIDE INSPECTION THE CAR WAS TOO CLOSE TO THE TIRES. IN 2010, BOTH SUSPENSION STRUTS WERE REPLACED.
Incident date: Feb 5, 2019
TL* THE CONTACT OWNS A 2009 JAGUAR XF. WHILE THE FUEL WAS BEING DEPLETED, THE VEHICLE STALLED WITHOUT WARNING AND WAS UNABLE TO RESTART. ONCE MORE FUEL WAS ADDED, THE VEHICLE WAS ABLE TO OPERATE. THE VEHICLE WAS TAKEN TO JAGUAR GREENSBORO (1205 BRIDFORD PKWY, GREENSBORO, NC 27407), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS
... 67,000. THE VIN WAS NOT PROVIDED.Read more
Incident date: May 18, 2019
THE CAR COUGHT ON FIRE
Fire
Incident date: May 18, 2019
THE CAR COUGHT ON FIRE
Fire
Incident date: May 18, 2019
THE CAR COUGHT ON FIRE
Fire
Incident date: May 5, 2019
SEEMS THAT GAS IS LEAKING OR SOMETHING, THE CABIN OF THE CAR BEGINS TO SMELL OF FUEL AT RANDOM TIMES AND THE CAR ALSO RANDOMLY DECELERATES.
Incident date: Oct 1, 2018
1988 JAGUAR XJS. CONSUMER WRITES IN REGARDS TO DEFECTIVE DRIVERS SIDE SEAT BELT. *LD THE CONSUMER STATED THE MANUFACTURER REPAIRED THE SEAT BELT, BUT THE FAILURE RECURRED. *JS
Incident date: Apr 3, 2019
TL* THE CONTACT OWNS A 2017 JAGUAR F-PACE. WHILE DRIVING 40 MPH, THE ENGINE SEIZED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. THE CONTACT OBSERVED SMOKE COMING FROM THE VEHICLE, PULLED OVER, AND HAD THE VEHICLE TOWED TO RUSNAK/PASADENA JAGUAR (337 W COLORADO BLVD, PASADENA, CA 91105, (626) 714-3162). THE DEALER DIAGNOSED THAT THE ENGINE NEEDED TO BE REPAIRED. THE PERFORMANCE RESTRICTION W
... ARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.Read more
Incident date: Apr 19, 2019
ENGINE START STOP BUTTON PROVIDES HAPTIC FEEDBACK WHEN PRESSED BUT DOES NOT START OR STOP THE ENGINE, UNLESS PUSHED WITH ENOUGH FORCE. THE HAPTIC FEEDBACK LEADS THE OPERATOR TO BELIEVE THEY HAVE CORRECTLY DEPRESSED THE BUTTON BUT THE ENGINE HAS NOT STOPPED/STARTED. THIS IS CONCERNING AS WHILE THE CAR IS IN "DRIVE" YOU COULD THINK YOU HAVE STOPPED THE ENGINE WHEN THE BUTTON HAS CLICKED BUT NOT STOP
... PED THE ENGINE.Read more
Incident date: Apr 10, 2019
HI FUMES OF GASOLINE ODOR INSIDE THE CAR. AFTER I FOUND OUT THERE HAS BEEN A RECALL FOR FUEL LEAK FOR 2010-2012 MODEL I CONTACTED JAGUAR AND THEY ISSUED A CASE NUMBER ALSO THEY SAID MY VIN WAS NOT INCLUDED IN THE RECALL BUT THEY RECOMMENDED TO TAKE IT TO A JAG DEALER TO ASSESS THE REPAIR. JAGUAR LATER DENIED ANY FURTHER HELP WITH REPAIR FACILITATION ALTHOUGH I EXPRESSED MY CONCERNS ABOUT THE SAF
... ETY PROBLEM BEING THE SAME AS THE VINS THEY RECALLED!Read more
Incident date: Mar 15, 2017
TL* THE CONTACT OWNS A 2015 JAGUAR XF. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, HIS FOOT EXTENDED TO THE ACCELERATOR PEDAL, WHICH CAUSED THE VEHICLE TO REV AND LURCH FORWARD. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO LAND ROVER MONTEREY (831-899-8800, LOCATED AT 1711 DEL MONTE BLVD, SEASIDE, CA 93955) WHERE THE TECHNICIAN STATED THAT NOTHING COULD BE DONE ABOUT THE FAILURE. T
... HE MANUFACTURER WAS CALLED, BUT NO ONE ANSWERED THE PHONE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. *DT*JBRead more
Incident date: Mar 15, 2017
TL* THE CONTACT OWNS A 2015 JAGUAR XF. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, HIS FOOT EXTENDED TO THE ACCELERATOR PEDAL, WHICH CAUSED THE VEHICLE TO REV AND LURCH FORWARD. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO LAND ROVER MONTEREY (831-899-8800, LOCATED AT 1711 DEL MONTE BLVD, SEASIDE, CA 93955) WHERE THE TECHNICIAN STATED THAT NOTHING COULD BE DONE ABOUT THE FAILURE. T
... HE MANUFACTURER WAS CALLED, BUT NO ONE ANSWERED THE PHONE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. *DT*JBRead more
Incident date: Mar 15, 2017
TL* THE CONTACT OWNS A 2015 JAGUAR XF. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, HIS FOOT EXTENDED TO THE ACCELERATOR PEDAL, WHICH CAUSED THE VEHICLE TO REV AND LURCH FORWARD. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO LAND ROVER MONTEREY (831-899-8800, LOCATED AT 1711 DEL MONTE BLVD, SEASIDE, CA 93955) WHERE THE TECHNICIAN STATED THAT NOTHING COULD BE DONE ABOUT THE FAILURE. T
... HE MANUFACTURER WAS CALLED, BUT NO ONE ANSWERED THE PHONE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. *DT*JBRead more
Incident date: Mar 15, 2017
TL* THE CONTACT OWNS A 2015 JAGUAR XF. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, HIS FOOT EXTENDED TO THE ACCELERATOR PEDAL, WHICH CAUSED THE VEHICLE TO REV AND LURCH FORWARD. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO LAND ROVER MONTEREY (831-899-8800, LOCATED AT 1711 DEL MONTE BLVD, SEASIDE, CA 93955) WHERE THE TECHNICIAN STATED THAT NOTHING COULD BE DONE ABOUT THE FAILURE. T
... HE MANUFACTURER WAS CALLED, BUT NO ONE ANSWERED THE PHONE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. *DT*JBRead more
Incident date: Apr 1, 2019
TL* THE CONTACT OWNS A 2012 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE PRODUCED THICK SMOKE, LOST FUEL, HAD AN ABNORMAL FUEL ODOR, FAILED TO ACCELERATE OCCASIONALLY, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, AND "RESTRICTED PERFORMANCE" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO JAGUAR OF ANNAPOLIS (101 FERGUSON RD, ANNAPOLIS, MD 21409, (855) 741-8067) WHERE IT WAS DIAGNO
... SED THAT FOUR FUEL INJECTORS NEEDED TO BE INSTALLED AND A NEW CATALYTIC CONVERTER WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 66,000.Read more
Fire
Incident date: Apr 1, 2019
TL* THE CONTACT OWNS A 2012 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE PRODUCED THICK SMOKE, LOST FUEL, HAD AN ABNORMAL FUEL ODOR, FAILED TO ACCELERATE OCCASIONALLY, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, AND "RESTRICTED PERFORMANCE" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO JAGUAR OF ANNAPOLIS (101 FERGUSON RD, ANNAPOLIS, MD 21409, (855) 741-8067) WHERE IT WAS DIAGNO
... SED THAT FOUR FUEL INJECTORS NEEDED TO BE INSTALLED AND A NEW CATALYTIC CONVERTER WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 66,000.Read more
Fire
Incident date: Mar 30, 2019
THE CAR SHUTS DOWN AS I WAS DRIVING. THIS OCCURRED WHILE DRIVING AND AFTER STOPPING AT STOP SIGNS/ RED LIGHTS. THE CAR TURNS OFF. I MUST TURN ON THE CAR AND AND PUT IT BACK INTO DRIVE MODE TO DRIVE.
Incident date: Mar 30, 2019
THE CAR SHUTS DOWN AS I WAS DRIVING. THIS OCCURRED WHILE DRIVING AND AFTER STOPPING AT STOP SIGNS/ RED LIGHTS. THE CAR TURNS OFF. I MUST TURN ON THE CAR AND AND PUT IT BACK INTO DRIVE MODE TO DRIVE.
Incident date: Mar 28, 2019
THE CAR JUST CROSSED THE 100,000 MILE MARK AND I PUT GAS IN, CAR WAS ON EMPTY AND TURNED OFF, AND AFTER ABOUT SEVEN GALLONS OF GAS, GAS STARTED COMING OUT FROM UNDER THE CAR. I READ ABOUT THE SAME PROBLEM ( SAFETY RECALL # 06V418000) IN THE 2005 JAGUAR S TYPE, THAT SEEMS TO BE EXACTLY WHAT THIS 2000 S TYPE IS DOING. DEALER SAYS THAT THERE IS NO RECALL MATCHING MY V.I.N. , I FEEL LIKE ITS A SAFETY
... ISSUE AND SHOULD HAVE BEEN RECALLED.Read more
Incident date: Apr 1, 2019
MY CAR IS LEAKING FUEL ON GROUND. I WAS PASSING SOMEONE AND NOTICED MY CAR WAS READING ON THE DASH LOSING PERFORMANCE. THE MECHANIC SAYING EXACTLY WHAT THE RECALL IS SAYING BUT MY VIN DOESN'T FALL UNDER THE RECALL. ALSO MY DASHBOARD IS COMING UP.
Incident date: Apr 1, 2019
MY CAR IS LEAKING FUEL ON GROUND. I WAS PASSING SOMEONE AND NOTICED MY CAR WAS READING ON THE DASH LOSING PERFORMANCE. THE MECHANIC SAYING EXACTLY WHAT THE RECALL IS SAYING BUT MY VIN DOESN'T FALL UNDER THE RECALL. ALSO MY DASHBOARD IS COMING UP.
Incident date: Dec 21, 2018
CONSISTENT AIR SUSPENSION FAILURE. TOLD REPAIR WOULD BE UPWARDS OF 4500 DOLLARS USD--RESEARCHED AND APPARENTLY THIS IS AN ONGOING ISSUE--MANUFACTURER SHOULD REPAIR AT NO COST
Incident date: Apr 25, 2017
THE WHEELS ON A RANGE OF JAGUAR MODELS ARE PRONE TO THE RIMS CRACKING WHERE THE TIRE BEAD SEALS TO THE INNER LIP OF THE RIM. I HAVE HAD ALL (4) 20" SELENA STYLE OEM WHEELS CRACK MULTIPLE TIMES PER RIM. THIS ISSUE HAS BEEN REPORTED IN JAGUAR FORUMS BY MANY OTHER OWNERS AND THE SAME RIM HAS SAFETY RECALLS ASSOCIATED WITH IT BUT FOR SOME REASON DON'T COVER THIS MODEL EVEN THOUGH ITS THE SAME EXACT R
... IM. THE ALUMINUM ALLOY REACHES ITS FATIGUE LIMIT AS EARLY AS 40K MILES OF USE. ONCE CRACKS OCCUR, THE RIM WILL CONTINUE TO CRACK IN NEW LOCATIONS WITHOUT REQUIRING IMPACTING A POTHOLE OR OTHER OBSTRUCTION AS IS EVIDENT THAT NO DAMAGE HAS BEEN OBSERVED TO ANY OF THE TIRES DURING A RIM CRACK EVENT SUCH AS BUBBLES OR SIDEWALL DAMAGE. THE OWNER IS LEFT WITH ONLY ONE SOLUTION, BUY NEW OEM WHEELS AND HOPE TO SELL THE CAR BEFORE THE RIMS AGAIN REACH THEIR FATIGUE LIFE LIMIT. THIS MAY EITHER BE A POOR CHOICE OF ALLOY, MANUFACTURING DEFECT OR DESIGN DEFECT SUCH AS STRUCTURAL DESIGN OR TOO THIN OF A WALL THICKNESS OF THE RIM. THE 20" SELENA STYLE OEM WHEELS APPEAR TO BE AFFECTED THE MOST BY THE ISSUE OF RANDOM RIM CRACKING. THIS IS UNRELATED TO THE CRACKING AROUND THE WHEEL STUD DUE TO IMPROPER LUG NUT TORQUE. THE REAR WHEELS (9.5" WIDE) START CRACKING FIRST AROUND 50K MILES FOLLOWED LATER BY THE FRONT WHEELS (8.5" WIDE). I HAVE EXPERIENCED FLAT TIRES DUE TO THE RIMS CRACKING ABOUT 10 TIMES IN TOTAL. I HAVE WORN OUT TWO SPARE TIRES BECAUSE OF THIS PROBLEM. THE CRACKS WILL MANIFEST AS A SLOW LEAK AND WILL PROGRESS TO A FASTER LEAK AS THE CRACK PROPAGATES FURTHER. WELDING THE CRACK IS NOT AN APPROPRIATE REPAIR OPTION AND SHOULD NOT BE CONSIDERED.Read more
Incident date: Mar 8, 2019
WHEN MY CAR WAS DIAGNOSED IT SAID THAT ALL 8 CYLINDERS WERE MISFIRING. I WAS INFORMED THAT IT IS ALMOST IMPOSSIBLE FOR ALL 8 CYLINDERS TO GO OUT AT THE SAME TIME. I WAS INFORMED THAT THERE WAS AN EMISSION RECALL ON SOME JAGUAR AND MY VIN NUMBER FALLS WITHIN THAT RANGE. HOWEVER THE ONLY RECALL THAT POPS UP FOR MY CAR IS THE AIRBAG ONE. PLEASE LOOK INTO IT BECAUSE MY CAR IS VERY UN STABLE. THE ENGIN
... E IS KNOCKING ROCKING BACK AND FORTH CAUSE MY WHOLE CAR TO SHAKE AND ROCK. IT LOOSES POWER WILL CUT OFF AT RANDOM. RESTRICTED PERFORMANCE LIGHT IS ON AND CAR WILL NOT EXCELERATERead more
Incident date: Mar 9, 2019
PREMATURE WATER PUMP FAILURE, STRANDED ON HIGHWAY WHILE DRIVING. HEAVY WHITE SMOKE FROM ENGINE HOOD BLOCKING VIEW. PREMATURE OXYGEN SENSOR FAILURE WHEN TURNING ON THE VEHICLE ON COLD START.
Incident date: Mar 7, 2019
TURBOCHARGER MALFUNCTION ON VEHICLE AT 35,000 MILES
Incident date: Mar 7, 2019
TURBOCHARGER MALFUNCTION ON VEHICLE AT 35,000 MILES
Incident date: Mar 7, 2019
TURBOCHARGER MALFUNCTION ON VEHICLE AT 35,000 MILES
Incident date: Dec 20, 2012
WE WERE DRIVING DOWN INTER=STATE 101 WHEN ALL OF A SUDDEN MY ENGINE BEGAN SPUDDERING AND STOPPED RIGHT BY AN EXIT. WE PUSHED THE CAR IN FRONT OF AN MC DONALDS..ALL OF THE OIL POURED OUT OF THE ENGINE.WE HAD IT TOWED BENEDETTI BROS REPAIR ON SEBASTOPOL CALIF..THEY STATED THE MAIN OIL HOSE EXPLODED AND RUINED THE ENGINE..THEY DID STATE THAT THIS VERY SAME MAKE MODEL AND YEAR HAD A RECALL FOR THIS V
... ERY REASON..I RETURNED MY CAR TO JAQUAR OF MARIN IN CORTE MADERO CALIF WHERE I BOUGHT THE CAR AND TO NO AVAIL COULD I GET IT REPLACED UNDER THE RECALL..I WROTE TO WASH DC AND TO NEW JERSEY AND WAS TURNED DOWN BY BOTH AGENCY,S..EVEN THOUGH THIS VIN NUMBER WASN'T COVERED I THINK IT IS DEPLORABLE THAT THE VERY SAME THING HAPPENED TO MY CAR WHICH WAS THE SAME MAKE MODEL AND YEAR THAT JAQUAR RECALLED..PLEASE LET ME KNOW WHY? THANK YOU (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).Read more
Incident date: Apr 3, 2018
TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. THE CONTACT STATED THAT THE FUEL PUMP WAS LEAKING FUEL AND THERE WAS AN ABNORMAL FUEL ODOR INSIDE THE VEHICLE. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW SEAL WAS NEEDED FOR THE FUEL TANK. THE VEHICLE WAS REPAIRED, BUT THE FUEL TANK BEGAN LEAKING AGAIN A FEW DAYS LATER. THE MANUF
... ACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 98,000.Read more
Incident date: Feb 11, 2019
THE AIRBAG LIGHT CAME ON WITH ONLY 54,000 MILES ON THIS JAGUAR, THAT IS NOT NORMAL AS I HAVE OWNED JAGUAR CARS FOR 3 DECADES. ALSO THE AIR SUSPENSION FAILURE OCCURRED AT 55,000 MILES WHICH IS THE CURRENT MILEAGE AND THE CAR WAS PARKED FOR TWO WEEKS WITHOUT ANY MOVEMENTS. THIS VEHICLE DRIVES LESS THAN 3000 MILES A YEAR NOW AND I'M SUPER DISAPPOINTED IN THIS FACTOR WHERE AS MY WIFE'S MERCEDES S500
... WITH 139,000 MILES ON IT HAS NO ISSUES ON IT AT ALL.Read more
Incident date: Feb 1, 2018
WHEN TANK IS FILLED MORE THAN HALF, SMELL OF GAS FUMES INSIDE CABIN HORRIBLE
Incident date: Feb 11, 2019
THE AIRBAG LIGHT CAME ON WITH ONLY 54,000 MILES ON THIS JAGUAR, THAT IS NOT NORMAL AS I HAVE OWNED JAGUAR CARS FOR 3 DECADES. ALSO THE AIR SUSPENSION FAILURE OCCURRED AT 55,000 MILES WHICH IS THE CURRENT MILEAGE AND THE CAR WAS PARKED FOR TWO WEEKS WITHOUT ANY MOVEMENTS. THIS VEHICLE DRIVES LESS THAN 3000 MILES A YEAR NOW AND I'M SUPER DISAPPOINTED IN THIS FACTOR WHERE AS MY WIFE'S MERCEDES S500
... WITH 139,000 MILES ON IT HAS NO ISSUES ON IT AT ALL.Read more
Incident date: Feb 9, 2019
ON SATURDAY, FEBRUARY 9, 2019, AT ABOUT 5.45 P.M. I WAS DRIVING MY VEHICLE WITH MY WIFE AS THE FRONT SEAT PASSENGER. THE DRIVING CONDITIONS WERE GOOD AND WE BOTH HAD OUR SEAT BELTS ON. THERE WERE NO DISTRACTIONS IN THE CAR. I JUST GOT OFF THE WESTBOUND 118 FREEWAY AT THE SOUTHBOUND TOPANGA CANYON BLVD. OFF RAMP. I TURNED LEFT AND BROUGHT MY CAR TO A COMPLETE STOP AS THERE WERE OTHER CARS IN THE OU
... TER LANE (CLOSEST TO THE CURB.) THE CAR ROLLED FORWARD BY A COUPLE OF FEET DESPITE MY RIGHT FOOT BEING ON THE BRAKE PEDAL. MY WIFE ASKED WHAT WAS HAPPENING AND I REMARKED THAT THE BRAKES WERE NOT WORKING. THERE WAS AT THIS STAGE A GAP OF ABOUT FIVE FEET BETWEEN MY CAR AND THE ONE IN FRONT. I PRESSED THE BRAKE PEDAL HARDER AND THE VEHICLE, INSTEAD OF STOPPING, WENT INTO SUDDEN ACCELERATION. SOMEHOW THE CAR VEERED INTO THE INNER LANE (CLOSEST TO THE CENTER DIVIDER LINE) AND HIT A HONDA TRUCK ON ITS RIGHT SIDE NEAR THE FRONT DOOR AFTER IT HAD SPUN HAVING BEEN STRUCK BY ANOTHER VEHICLE. 4 CARS, INCLUDING MINE, WERE INVOLVED IN THE CRASH. MY CAR'S AIRBAGS DID NOT DEPLOY AND THERE WAS EXTENSIVE DAMAGE TO THE FRONT OF THE CAR, PARTICULARLY ON THE LEFT SIDE. THE CAR WAS TOWED TO AN AUTO SHOP AND THE CASE REPORTED TO THE POLICE AND MY TRIPLE A INSURANCE COMPANY. I ALSO REPORTED IT TO JAGUAR CORPORATE BUT DID NOT GET MUCH HELP FROM THEM. I AM WAITING TO HEAR FROM MY INSURANCE COMPANY REGARDING THE DISPOSITION OF THE VEHICLE, BUT FEEL JAGUAR HAS TO TAKE ITS SHARE OF THE LIABILITY. PLEASE ADVICE ME ON MY COURSE OF FUTURE ACTION. PLEASE ALSO INVESTIGATE THIS MECHANICAL AND ELECTRONIC FAILURE IN THE VEHICLE.Read more
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