Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 3,627 complaints for JAGUAR
Incident date: Apr 1, 2020
THIS VEHICLE HAS HAD NUMEROUS"UNUSUAL" ISSUES FROM "STICK-TO-YOUR-FINGERS" CONTROL BUTTONS THAT WERE CHANGED UNDER WARRANTY TO A FAULTY ALARM SYSTEM THAT GOES OFF RANDOMLY ONCE ACTIVATED,TO EXCEPTIONALLY SLOW TOUCH SCREEN FUNCTIONS THAT CAN ONLY BE CONTROLLED VIA TOUCH SCREEN;PLACING DRIVER IN HAZARDOUS SITUATIONS DISTRACTED BY THE SIGNIFICANT DELAY IN RESPONSE' NOT KNOWING IF COMMAND WAS RECEIVED... Read more
Incident date: Apr 1, 2020
THIS VEHICLE HAS HAD NUMEROUS"UNUSUAL" ISSUES FROM "STICK-TO-YOUR-FINGERS" CONTROL BUTTONS THAT WERE CHANGED UNDER WARRANTY TO A FAULTY ALARM SYSTEM THAT GOES OFF RANDOMLY ONCE ACTIVATED,TO EXCEPTIONALLY SLOW TOUCH SCREEN FUNCTIONS THAT CAN ONLY BE CONTROLLED VIA TOUCH SCREEN;PLACING DRIVER IN HAZARDOUS SITUATIONS DISTRACTED BY THE SIGNIFICANT DELAY IN RESPONSE' NOT KNOWING IF COMMAND WAS RECEIVED... Read more
Incident date: Oct 1, 2019
TIMING PROBLEMS AT 59,950 MILES. *TR
Incident date: Oct 1, 2019
TIMING PROBLEMS AT 59,950 MILES. *TR
Incident date: Feb 20, 2019
THE ISSUES THAT I AM HAVING STARTED AND WAS NOTICED ABOUT 2 YEARS AGO. I NOTICED THE TURN SIGNAL SOUNDED DISTORTED OR LIKE A SHORT WAS DEVELOPING IN THE SYSTEM. THEN I NOTICED THE KEY IN THE IGNITION AND THE SEAT BELT WARNINGS WERE NO LONGER AUDIBLE. THESE INDICATIONS WERE LISTED IN CAMPAIGN 08V607000. *TR
Incident date: May 26, 2020
THE CAR SHUTS OFF RANDOMLY WHILE DRIVING IN MOTION ON CITY STREETS AND HIGHWAYS . THIS IS MY SECOND JAGUAR THAT DOES THIS. THIS HAS HAPPENED FOR THE 5TH TIME SO FAR. *TR
Incident date: Apr 1, 2020
TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT AFTER PARKING AND EXITING THE VEHICLE, THERE WAS AN ABNORMAL FUEL ODOR OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO ALPINE JAGUAR SALES DEPARTMENT (6606 N ANDREWS AVE, FORT LAUDERDALE, FL 33309) TO BE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL... Read more
Incident date: Mar 25, 2020
AT ONLY 70,000 MILES ON MY JAGUAR I AM TOLD THAT I NEED A WHILE DIFFERENTIAL THAT IS 3800.00 THIS IS A COMMON COMPLAIN WITH JAGUAR OWNERS . THIS IS SOMETHING THAT NEEDS TO BE RECALLED AS THIS IS UNSAFE'
Incident date: Feb 15, 2020
I WAS DRIVING MY 2015 JAGUAR XF ON 290 EAST BOUND IN WORCESTER MA WHEN THE VEHICLE LOST POWER AND BROKE DOWN ON THE SIDE OF THE HIGHWAY BARELY IN BREAK DOWN LANE. IT BROKE DOWN DUE TO OIL LEAKING ON THE ALTERNATOR WHICH CAUSED IT TO FAIL AND THE VEHICLE TO BREAK DOWN. THE OIL LEAK WAS CAUSED BY A FAULTY GASKET. I COMPLAINED TO JAGUAR CORPORATE AND THEY WILL NOT DO ANYTHING ABOUT IT EVEN THOUGH THI... Read more
Incident date: Mar 6, 2020
2195 MILES, AND ONLY DRIVING IT FOR 60 DAYS. THANKFULLY I WAS DRIVING SLOWLY, WHEN THE CAR'S BRAKES STOPPED WORKING, THE CAR STARTED SHUDDERING VIOLENTLY. WHEN FINALLY WAS ABLE TO STOP CAR, THE I-PACE WOULD NOT GO INTO OR OUT OF GEAR, AND THE EMERGENCY PARKING BRAKE WOULD NOT RELEASE. INCREDIBLY SCARY. I CAN ONLY IMAGINE IF I HAD BEEN DRIVING ON THE HIGHWAY WHEN THE BRAKES FAILED.
Incident date: Mar 6, 2020
2195 MILES, AND ONLY DRIVING IT FOR 60 DAYS. THANKFULLY I WAS DRIVING SLOWLY, WHEN THE CAR'S BRAKES STOPPED WORKING, THE CAR STARTED SHUDDERING VIOLENTLY. WHEN FINALLY WAS ABLE TO STOP CAR, THE I-PACE WOULD NOT GO INTO OR OUT OF GEAR, AND THE EMERGENCY PARKING BRAKE WOULD NOT RELEASE. INCREDIBLY SCARY. I CAN ONLY IMAGINE IF I HAD BEEN DRIVING ON THE HIGHWAY WHEN THE BRAKES FAILED.
Incident date: Mar 6, 2020
2195 MILES, AND ONLY DRIVING IT FOR 60 DAYS. THANKFULLY I WAS DRIVING SLOWLY, WHEN THE CAR'S BRAKES STOPPED WORKING, THE CAR STARTED SHUDDERING VIOLENTLY. WHEN FINALLY WAS ABLE TO STOP CAR, THE I-PACE WOULD NOT GO INTO OR OUT OF GEAR, AND THE EMERGENCY PARKING BRAKE WOULD NOT RELEASE. INCREDIBLY SCARY. I CAN ONLY IMAGINE IF I HAD BEEN DRIVING ON THE HIGHWAY WHEN THE BRAKES FAILED.
Incident date: Feb 12, 2020
ON FEBRUARY 12, 2020, I LEFT THE HOUSE AROUND 9:15 A.M. TO ATTEND A YOGA CLASS AT 9825 CARROLL CENTRE ROAD, SUITE 400, SAN DIEGO. THE YOGA STUDIO IS LOCATED IN A COMMERCIAL DISTRICT AND AS I WAS EARLY, THE ENTIRE PARKING LOT WAS EMPTY EXCEPT FOR ONE OTHER VEHICLE AT APPROXIMATELY 9:30 AM THAT MORNING. SO I DROVE AROUND IN FRONT OF THE BUILDING, #9825, AND DECIDED TO PARK ON THE OTHER SIDE FROM ... Read more
Crash
Incident date: Feb 12, 2020
ON FEBRUARY 12, 2020, I LEFT THE HOUSE AROUND 9:15 A.M. TO ATTEND A YOGA CLASS AT 9825 CARROLL CENTRE ROAD, SUITE 400, SAN DIEGO. THE YOGA STUDIO IS LOCATED IN A COMMERCIAL DISTRICT AND AS I WAS EARLY, THE ENTIRE PARKING LOT WAS EMPTY EXCEPT FOR ONE OTHER VEHICLE AT APPROXIMATELY 9:30 AM THAT MORNING. SO I DROVE AROUND IN FRONT OF THE BUILDING, #9825, AND DECIDED TO PARK ON THE OTHER SIDE FROM ... Read more
Crash
Incident date: Feb 12, 2020
ON FEBRUARY 12, 2020, I LEFT THE HOUSE AROUND 9:15 A.M. TO ATTEND A YOGA CLASS AT 9825 CARROLL CENTRE ROAD, SUITE 400, SAN DIEGO. THE YOGA STUDIO IS LOCATED IN A COMMERCIAL DISTRICT AND AS I WAS EARLY, THE ENTIRE PARKING LOT WAS EMPTY EXCEPT FOR ONE OTHER VEHICLE AT APPROXIMATELY 9:30 AM THAT MORNING. SO I DROVE AROUND IN FRONT OF THE BUILDING, #9825, AND DECIDED TO PARK ON THE OTHER SIDE FROM ... Read more
Crash
Incident date: Dec 5, 2019
TL* THE CONTACT OWNS A 2017 JAGUAR F PACE S EQUIPPED WITH PIRELLI TIRES, TIRE LINE: P ZERO, TIRE SIZE: 265/40R/22. THE DOT NUMBER WAS UNAVAILABLE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A WOBBLE IN THE TIRES. THE VEHICLE WAS TAKEN TO JAGUAR PORTLAND LOCATED AT (10125 SW WASHINGTON SQUARE RD, PORTLAND, OR 97223) WHERE IT WAS CONFIRMED THAT THE TIRES HAD EXCESSIVE ROLL FORCE. ... Read more
Incident date: Mar 1, 2020
MY VEHICLE WHICH WAS STATIONARY BEGAN TO LEAK FUEL AFTER TRYING TO START THE CAR. THERE WAS NO LEAK PRIOR TO ATTEMPTING TO START THE CAR NOR WAS THERE ANY PHYSICAL DAMAGE OR COLLISION TO THE AREA.
Incident date: Feb 17, 2020
VEHICLE SUBJECT TO APPARENT FUEL STARVATION. ENGINE CUTS OUT AND CANNOT BE RESTARTED. SOMETIMES WHEN STATIONARY AND SOMETIMES WHEN MOVING. AFTER A PERIOD OF TIME IT SPONTANEOUSLY RESTARTS, TYPICALLY NEXT DAY. AAA TOWED AND REPLACED THE FUEL PUMP WITH OEM PART, BUT IT DOES NOT HELP. I CAN PROVIDE RECEIPT IF NEEDED. APPEARS TO BE VERY SIMILAR SYMPTOMS TO THE 2010 AND 2013 JAGUAR XF RECALLS, B... Read more
Incident date: Nov 11, 2019
TL* THE CONTACT OWNED A 2014 JAGUAR F-TYPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE UNDERNEATH THE HOOD. THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO... Read more
Fire
Incident date: Jan 27, 2020
IN OCTOBER 2014, I PURCHASED A JAGUAR XF MODEL, THE CAR WAS USED AS AN EXECUTIVE DEMO FOR THREE MONTHS PRIOR TO MY PURCHASE. OVER THE YEARS, I HAVE SERVICED THE VEHICLE AT THE DEALERSHIP ONLY, THE CAR HAS EXCELLENT SERVICE RECORDS, AND HAS NEVER BEEN SERVICED ANYWHERE ELSE. ON 01/02/2020, THE 96,000 MILES SERVICE APPOINTMENT WAS DONE ON THE VEHICLE. ON MONDAY, JANUARY 27,2020, I WAS DRIVING HOME F... Read more
Incident date: Feb 10, 2020
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT WHILE AT DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE BACK TO THE RESIDENCE. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Incident date: Feb 8, 2020
PARKED IN THE GARAGE, SOMETIME FOR A FEW DAYS OR THE NEXT DAY, THE CAR WILL NOT START ON OCCASIONS. NO SLOW STARTING OR CLICKING OF A BAD BATTERY, JUST A HUMMING THEN NOTHING. NO REASON FOR THE FAILURE. DOESN'T ACT LIKE A LOW BATTERY. I CHARGED THE BATTERY, AND JUMPED IT WITH NO SUCCESS. AFTER SEVERAL ATTEMPTS I WOULD GO INSIDE AND RETURNED IN 30 MINUTES OR SO,TRY AGAIN; SOMETIME IT WOULD START. A... Read more
Incident date: Feb 8, 2020
PARKED IN THE GARAGE, SOMETIME FOR A FEW DAYS OR THE NEXT DAY, THE CAR WILL NOT START ON OCCASIONS. NO SLOW STARTING OR CLICKING OF A BAD BATTERY, JUST A HUMMING THEN NOTHING. NO REASON FOR THE FAILURE. DOESN'T ACT LIKE A LOW BATTERY. I CHARGED THE BATTERY, AND JUMPED IT WITH NO SUCCESS. AFTER SEVERAL ATTEMPTS I WOULD GO INSIDE AND RETURNED IN 30 MINUTES OR SO,TRY AGAIN; SOMETIME IT WOULD START. A... Read more
Incident date: Feb 8, 2020
PARKED IN THE GARAGE, SOMETIME FOR A FEW DAYS OR THE NEXT DAY, THE CAR WILL NOT START ON OCCASIONS. NO SLOW STARTING OR CLICKING OF A BAD BATTERY, JUST A HUMMING THEN NOTHING. NO REASON FOR THE FAILURE. DOESN'T ACT LIKE A LOW BATTERY. I CHARGED THE BATTERY, AND JUMPED IT WITH NO SUCCESS. AFTER SEVERAL ATTEMPTS I WOULD GO INSIDE AND RETURNED IN 30 MINUTES OR SO,TRY AGAIN; SOMETIME IT WOULD START. A... Read more
Incident date: Jan 23, 2020
2013 JAGUAR XF GEAR SELECT KNOB WONT RISE. WAS DRIVING LIKE NORMAL, ARRIVED AT WORK, PARKED THE VEHICLE, AND TURNED OFF THE VEHICLE. GEAR SELECTOR TUCKED AWAY, HOWEVER WHEN THE IGNITION WAS ATTEMPTED TO BE STARTED AGAIN, THE GEAR SELECT KNOB WILL NOT RISE.
Incident date: Jan 23, 2020
SCHEDULED RECALL J077 ON 1/23/20 AT NORTH JAQUAR (18205 INTERSTATE 45 N, HOUSTON, TX 77090) AND WAS DENIED RECALL AND TURNED AWAY. MY VEHICLE HAD TO BE TOWED TO REPAIR SHOP ON SATURDAY WHERE 2 FUEL LEAKS WERE DISCOVERED. MY CAR STALLS AND IS LEAKING FUEL AND COOLANT LIGHT HAS STARTED TO COME ON (RED).
Incident date: Jan 23, 2020
SCHEDULED RECALL J077 ON 1/23/20 AT NORTH JAQUAR (18205 INTERSTATE 45 N, HOUSTON, TX 77090) AND WAS DENIED RECALL AND TURNED AWAY. MY VEHICLE HAD TO BE TOWED TO REPAIR SHOP ON SATURDAY WHERE 2 FUEL LEAKS WERE DISCOVERED. MY CAR STALLS AND IS LEAKING FUEL AND COOLANT LIGHT HAS STARTED TO COME ON (RED).
Incident date: Jan 23, 2020
SCHEDULED RECALL J077 ON 1/23/20 AT NORTH JAQUAR (18205 INTERSTATE 45 N, HOUSTON, TX 77090) AND WAS DENIED RECALL AND TURNED AWAY. MY VEHICLE HAD TO BE TOWED TO REPAIR SHOP ON SATURDAY WHERE 2 FUEL LEAKS WERE DISCOVERED. MY CAR STALLS AND IS LEAKING FUEL AND COOLANT LIGHT HAS STARTED TO COME ON (RED).
Incident date: Jan 4, 2020
I PURCHASED MY VEHICHLE IN MAY 2019, SINCE MY PURCHASE, I HAVE TWO MAJOR TIRE BLOW OUTS ON MAJOR HIGHWAYS WHICH COULD HAD CAUSED ME AND MY FAMILY MY LIFE. THIS OCCURRED TWICE ON DIFFERENT OCCASIONS. EACH TIME, MY TIRES SPLIT AND MY RIM COMPLETED RUPTURED CASES GREAT DAMAGE TO MY CARE. THE COLLISION COMPANY WHO FIXED MY VEHICLE BOTH TIMES ASKED ME WHAT I HIT THINKING I WAS IN AN ACCIDENT. I WAS ADV... Read more
Incident date: Oct 1, 2019
MY CAR HAS A GAS LEAK FROM THE TOP SEAL. I SAW WHERE THERE IS A RECALL IN THIS BUT MANUFACTURING COMPANY KEEPS REELING ME IT'S NOT MY VIN THAT THE RECALL IS AFFECTED.
Incident date: Jan 8, 2018
TIMING CHAIN NOISE THE ENGINE MAKES A LOUD TIMING CHAIN NOISE WHICH IS LEADING TO TIMING CHAIN FAILURE WHICH CAN LEAD TO FATALITIES
Incident date: Jan 5, 2020
AT RANDOM INTERVALS, THE ENGINE FAN GO INTO A 'ROAR' AT 100% RPM AND NOT STOP UNTIL THE CAR IS SHUT OFF. THIS OCCURS REGARDLESS OF THE OUTSIDE TEMPERATURE (SUMMER AT 90F, WINTER AT 30F AKA JUST NOW). THE FAN NOISE IS NOT PROPORTIONAL TO THE ENGINE RPM AND REMAINS CONSTANT ONCE IT STARTS. THE CAR CAN BE SHUT OFF COMPLETELY AND IMMEDIATELY STARTED AND THE FAN WILL BE RESET AND SILENT, SOMETIMES FOR... Read more
Incident date: Jan 5, 2020
AT RANDOM INTERVALS, THE ENGINE FAN GO INTO A 'ROAR' AT 100% RPM AND NOT STOP UNTIL THE CAR IS SHUT OFF. THIS OCCURS REGARDLESS OF THE OUTSIDE TEMPERATURE (SUMMER AT 90F, WINTER AT 30F AKA JUST NOW). THE FAN NOISE IS NOT PROPORTIONAL TO THE ENGINE RPM AND REMAINS CONSTANT ONCE IT STARTS. THE CAR CAN BE SHUT OFF COMPLETELY AND IMMEDIATELY STARTED AND THE FAN WILL BE RESET AND SILENT, SOMETIMES FOR... Read more
Incident date: Jan 5, 2020
AT RANDOM INTERVALS, THE ENGINE FAN GO INTO A 'ROAR' AT 100% RPM AND NOT STOP UNTIL THE CAR IS SHUT OFF. THIS OCCURS REGARDLESS OF THE OUTSIDE TEMPERATURE (SUMMER AT 90F, WINTER AT 30F AKA JUST NOW). THE FAN NOISE IS NOT PROPORTIONAL TO THE ENGINE RPM AND REMAINS CONSTANT ONCE IT STARTS. THE CAR CAN BE SHUT OFF COMPLETELY AND IMMEDIATELY STARTED AND THE FAN WILL BE RESET AND SILENT, SOMETIMES FOR... Read more
Incident date: Dec 21, 2019
PARKING BRAKE FAULT/E-BRAKE MODULE ...MY VEHICLE WAS STATIONARY AND MY ATTEMPT TO START THE VEHICLE I WAS UNABLE TO MOVE IT OUT OF GEAR. I TOOK IT TO THE DEALERSHIP AND THEY OFFERED TO REPAIR OR REPLACE THE E BRAKE MODULE. MY FURHER RESERACH INDICATEDT THAT THIS IS AN EXISTING PROBLEM WITH DIFFERENT YEARS OF THIS MODEL CAR THAT HAVE BEEN PREVIOUSLY BEEN RECALLED BY THE CAR MANUFACTURE. THE DEAL... Read more
Incident date: Dec 1, 2019
TL* THE CONTACT OWNS A 2001 JAGUAR S-TYPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL WOULD VEER TO THE RIGHT ON ITS OWN WITHOUT WARNING. THE CONTACT MANAGED TO KEEP THE STEERING WHEEL STRAIGHT AND DROVE TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS TEST DRIVEN AND THE MECHANIC FOUND THAT THE BALL JOINTS WERE FRACTURED AND DEEMED THE VEHICLE UNSAFE TO DRIVE. JAGUAR RALEIGH (4001 CAPITAL HILLS ... Read more
Incident date: Dec 6, 2019
ON THREE SEPARATE OCCASIONS, TWO WITH MY WIFE, AND ONCE WITH ME, THE CAR SUDDENLY ACCELERATED AS IF THE ACCELERATOR WAS DEPRESSED TO THE FLOOR EVEN THOUGH OUR FEET WERE NO ON THE ACCELERATOR. WITH MY WIFE DRIVING, SHE WAS PULLING INTO PARKING SPACES GOING 5MPH OR SLOWER. I WAS COASTING DOWNHILL AT 40MPG WHEN THE CAR ACCELERATED AND THE BRAKES DID NOT RESPOND. WE REPORTED EACH INCIDENT TO THE D... Read more
Crash
Incident date: Dec 6, 2019
ON THREE SEPARATE OCCASIONS, TWO WITH MY WIFE, AND ONCE WITH ME, THE CAR SUDDENLY ACCELERATED AS IF THE ACCELERATOR WAS DEPRESSED TO THE FLOOR EVEN THOUGH OUR FEET WERE NO ON THE ACCELERATOR. WITH MY WIFE DRIVING, SHE WAS PULLING INTO PARKING SPACES GOING 5MPH OR SLOWER. I WAS COASTING DOWNHILL AT 40MPG WHEN THE CAR ACCELERATED AND THE BRAKES DID NOT RESPOND. WE REPORTED EACH INCIDENT TO THE D... Read more
Crash
Incident date: Dec 6, 2019
ON THREE SEPARATE OCCASIONS, TWO WITH MY WIFE, AND ONCE WITH ME, THE CAR SUDDENLY ACCELERATED AS IF THE ACCELERATOR WAS DEPRESSED TO THE FLOOR EVEN THOUGH OUR FEET WERE NO ON THE ACCELERATOR. WITH MY WIFE DRIVING, SHE WAS PULLING INTO PARKING SPACES GOING 5MPH OR SLOWER. I WAS COASTING DOWNHILL AT 40MPG WHEN THE CAR ACCELERATED AND THE BRAKES DID NOT RESPOND. WE REPORTED EACH INCIDENT TO THE D... Read more
Crash
Incident date: Nov 29, 2019
I WAS DRIVING NEAR FM 1960, MY STEERING WAS VERY STIFF AND THE CAR TURNED OFF WHILE DRIVING. I HAD IT TOWED ACROSS TOWN TO MY MOMS HOUSE WHICH WAS CLOSER THAN MY HOME. THE CAR HAS BEEN TOWED TO JAGUAR WHERE THEY HAVE STATED THIS MALFUNCTION IS NOT RECALL RELATED. THEY WERE RUDE AND NON HELPFUL. WE BELIEVE THIS MALFUNCTION IS IBDEED RECALL RELATED.
Incident date: Nov 29, 2019
I WAS DRIVING NEAR FM 1960, MY STEERING WAS VERY STIFF AND THE CAR TURNED OFF WHILE DRIVING. I HAD IT TOWED ACROSS TOWN TO MY MOMS HOUSE WHICH WAS CLOSER THAN MY HOME. THE CAR HAS BEEN TOWED TO JAGUAR WHERE THEY HAVE STATED THIS MALFUNCTION IS NOT RECALL RELATED. THEY WERE RUDE AND NON HELPFUL. WE BELIEVE THIS MALFUNCTION IS IBDEED RECALL RELATED.
Incident date: Jun 7, 2019
WHEN I PURCHASED THE VEHICLE FROM VAN BUICK/GMC IN SCOTTSDALE, ARIZONA THEY ASSURED THAT THEY REPAIRED THE VEHICLE, ITS RECALLS, AND WINDSHIELD. UPON LEAVING THE DEALERSHIP, A COUPLE OF WEEKS LATER, THE SERVICE ENGINE LIGHT COMES ON AND THE CODES I RECEIVED FROM AUTOZONE REFLECT AIRBAG AND FUEL DELIVERY SYSTEM ERRORS. ALTHOUGH THE AIRBAG LIGHT IS NOT ON INSIDE OF THE CABIN, THE DASHBOARD IS STARTI... Read more
Incident date: Jun 7, 2019
WHEN I PURCHASED THE VEHICLE FROM VAN BUICK/GMC IN SCOTTSDALE, ARIZONA THEY ASSURED THAT THEY REPAIRED THE VEHICLE, ITS RECALLS, AND WINDSHIELD. UPON LEAVING THE DEALERSHIP, A COUPLE OF WEEKS LATER, THE SERVICE ENGINE LIGHT COMES ON AND THE CODES I RECEIVED FROM AUTOZONE REFLECT AIRBAG AND FUEL DELIVERY SYSTEM ERRORS. ALTHOUGH THE AIRBAG LIGHT IS NOT ON INSIDE OF THE CABIN, THE DASHBOARD IS STARTI... Read more
Incident date: Jun 7, 2019
WHEN I PURCHASED THE VEHICLE FROM VAN BUICK/GMC IN SCOTTSDALE, ARIZONA THEY ASSURED THAT THEY REPAIRED THE VEHICLE, ITS RECALLS, AND WINDSHIELD. UPON LEAVING THE DEALERSHIP, A COUPLE OF WEEKS LATER, THE SERVICE ENGINE LIGHT COMES ON AND THE CODES I RECEIVED FROM AUTOZONE REFLECT AIRBAG AND FUEL DELIVERY SYSTEM ERRORS. ALTHOUGH THE AIRBAG LIGHT IS NOT ON INSIDE OF THE CABIN, THE DASHBOARD IS STARTI... Read more
Incident date: Dec 7, 2019
THE VEHICLE LOST POWER ON FREEWAY, LOST POWER TO POWER STEERING, FELT SLUGGISH (NO FUEL) WHEN I PRESSED ACCELERATOR, COULD NOT ACCELERATE ABOVE 35 MPH. HAD TO STOP CAR ON SIDE OF ROAD. TURNED ON AND OFF WAITHED 10MIN, CAR STARTED AND WAS ABLE TO DRIVE, BUT REPEATED ABOVE DISCRIMINATION. OCCURED 12072019 AND 12082019. DASH LIGHTS CAME ON AND CHECK ENGINE LIGHT STAYED ON. ADD 93 OCTANE FUEL THINKIN... Read more
Incident date: Dec 7, 2019
THE VEHICLE LOST POWER ON FREEWAY, LOST POWER TO POWER STEERING, FELT SLUGGISH (NO FUEL) WHEN I PRESSED ACCELERATOR, COULD NOT ACCELERATE ABOVE 35 MPH. HAD TO STOP CAR ON SIDE OF ROAD. TURNED ON AND OFF WAITHED 10MIN, CAR STARTED AND WAS ABLE TO DRIVE, BUT REPEATED ABOVE DISCRIMINATION. OCCURED 12072019 AND 12082019. DASH LIGHTS CAME ON AND CHECK ENGINE LIGHT STAYED ON. ADD 93 OCTANE FUEL THINKIN... Read more
Incident date: Dec 7, 2019
THE VEHICLE LOST POWER ON FREEWAY, LOST POWER TO POWER STEERING, FELT SLUGGISH (NO FUEL) WHEN I PRESSED ACCELERATOR, COULD NOT ACCELERATE ABOVE 35 MPH. HAD TO STOP CAR ON SIDE OF ROAD. TURNED ON AND OFF WAITHED 10MIN, CAR STARTED AND WAS ABLE TO DRIVE, BUT REPEATED ABOVE DISCRIMINATION. OCCURED 12072019 AND 12082019. DASH LIGHTS CAME ON AND CHECK ENGINE LIGHT STAYED ON. ADD 93 OCTANE FUEL THINKIN... Read more
Incident date: Dec 4, 2019
VEHICLE DIED WHILE DRIVING AND WILL NOT TURN OVER. THIS HAPPENED A FEW TIMES BEFORE. MY MECHANIC TELLS ME THAT IT IS THE FUEL PUMP AND THAT THEY WERE ABLE TO START THE CAR BY BANGING UNDER THE CAR NEAR THE FUEL PUMP LOCATION. JAGUAR HAS A RECALL ON THE FUEL PUMP RELAY FOR MY CAR YEAR AND ENGINE, BUT THE JAGUAR NATIONAL HEADQUARTERS SAYS THAT IT DOESN'T APPLY TO MY VEHICLE. SEEMS LIKE A SIMILA... Read more
Incident date: Nov 30, 2019
I WAS CALMLY DRIVING SLOWER THAN 35 MPH ON A CITY STREET WHEN THE CAR SUDDENLY SLOWED DOWN AND STOPPED RESPONDING TO THE ACCELERATOR PEDAL. WHEN I TRIED TO STEP ON THE GAS I HEARD A BIG EXPLOSION-LIKE SOUND. THEN ALL OF A SUDDEN THE CAR ACCELERATED TO WHAT SEEMS LIKE OVER 100 MPH AND THE BREAKS DID NOT WORK DESPITE ME PRESSING THE BREAKS SEVERAL TIMES. I SHOT INTO 3 CARS AHEAD OF ME THAT WERE A... Read more
Crash
Fire
3 injured
Incident date: Nov 30, 2019
I WAS CALMLY DRIVING SLOWER THAN 35 MPH ON A CITY STREET WHEN THE CAR SUDDENLY SLOWED DOWN AND STOPPED RESPONDING TO THE ACCELERATOR PEDAL. WHEN I TRIED TO STEP ON THE GAS I HEARD A BIG EXPLOSION-LIKE SOUND. THEN ALL OF A SUDDEN THE CAR ACCELERATED TO WHAT SEEMS LIKE OVER 100 MPH AND THE BREAKS DID NOT WORK DESPITE ME PRESSING THE BREAKS SEVERAL TIMES. I SHOT INTO 3 CARS AHEAD OF ME THAT WERE A... Read more
Crash
Fire
3 injured