Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 3,627 complaints for JAGUAR
Incident date: Oct 7, 2018
IN OCTOBER 2018 I HAD RECENTLY PURCHASED A USED 2018 JAGUAR F-PACE. I WAS BACKING INTO THE GARAGE AND NOTICED A BAG LAYING IN MY PATH. I PUT THE CAR IN PARK (I THOUGHT), LEFT THE DRIVER DOOR OPEN, GOT OUT OF THE CAR AND WALKED INTO THE GARAGE TO PICK UP THE BAG. AS I BENT OVER TO PICK UP THE BAG, I HEARD A NOISE AS THE JAGUAR WAS COMING TOWARD ME WHEN THE OPEN DOOR OF THE JAGUAR HOOKED ONTO THE ... Read more
Crash
Incident date: Dec 14, 2020
MY DAUGHTER DRIVES THIS CAR, SHE IS EXPERIENCING AN ABRUPT LOUD SCREECHING SOUND INSIDE THE CAB WHICH CAUSES HER TO TO LOSE FOCUS ON THE ROAD, WHICH IS VERY CONCERNING. THE SERVICE DEPARTMENT CAN'T IDENTIFY THE ISSUE AND DOESN'T WANT TO HAVE ANYTHING TO DO WITH IT. HAS ANYONE ELSE COMPLAIN ABOUT THIS BEFORE? IT HAPPENED ON THE HIGHWAY WHILE DRIVING.
Incident date: Jul 17, 2020
I LATELY NOTICED YOUR JAGUAR RECALL FOR MODELS XF OF 2013. IT CONCERNS FUEL PUMP IMMEDIATE SHUTOFF WHEN THERE IS EXCESS FUEL PUMP AMPERAGE AND A FUSE TRIPS TO SHUT OFF THE FUEL PUMP. IT CANNOT BE RESET UNTIL THE FUSE COOLS DOWN, AT LEAST 20 MINUTES IS REPORTED. MY CAR'S VIN NUMBER IS APPARENTLY OVER THE SPECIFIED COVEERGE PERIOD SO #15V091000 RECALL DOES NOT APPLY TO MY 2013 CAR. AT THE TIME I... Read more
Incident date: Nov 22, 2020
TL* THE CONTACT OWNED A 2017 JAGUAR XF. THE CONTACT STATED THAT WHILE STOPPED AT A RAILROAD CROSSING, ANOTHER VEHICLE REAR ENDED HIM WHICH KNOCKED HIS VEHICLE INTO THE MOVING TRAIN. THE CONTACT IMMEDIATELY EXITED THE VEHICLE AS THE MOVING TRAIN CLIPPED THE FRONT END OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT DID NOT SEEK MEDICAL ATTENTION AT THE SCENE. A POLICE REPORT WAS... Read more
Crash
1 injured
Incident date: Nov 12, 2020
SERIOUS SAFETY ISSUE WITH THE EPB ELECTRONIC PARKING BRAKE NOT DISENGAGING (ESPECIALLY IN THE XJ MODELS), THEREFORE, DEEMING IT IMPOSSIBLE TO DRIVE THE CAR, AND BEING STRANDED WITH NO WAY TO DRIVE HOME OR ANYWHERE IN AN EMERGENCY. THIS ISSUE APPEARS TO BE ELECTRICAL IN NATURE, INVOLVING THE PARKING BRAKE MODULE. THIS ISSUE IS A PUBLISHED ISSUE IN COUNTLESS JAGUAR FORUMS AND THE NHTSA. LINK TO ... Read more
Incident date: Nov 12, 2020
SERIOUS SAFETY ISSUE WITH THE EPB ELECTRONIC PARKING BRAKE NOT DISENGAGING (ESPECIALLY IN THE XJ MODELS), THEREFORE, DEEMING IT IMPOSSIBLE TO DRIVE THE CAR, AND BEING STRANDED WITH NO WAY TO DRIVE HOME OR ANYWHERE IN AN EMERGENCY. THIS ISSUE APPEARS TO BE ELECTRICAL IN NATURE, INVOLVING THE PARKING BRAKE MODULE. THIS ISSUE IS A PUBLISHED ISSUE IN COUNTLESS JAGUAR FORUMS AND THE NHTSA. LINK TO ... Read more
Incident date: Nov 12, 2020
SERIOUS SAFETY ISSUE WITH THE EPB ELECTRONIC PARKING BRAKE NOT DISENGAGING (ESPECIALLY IN THE XJ MODELS), THEREFORE, DEEMING IT IMPOSSIBLE TO DRIVE THE CAR, AND BEING STRANDED WITH NO WAY TO DRIVE HOME OR ANYWHERE IN AN EMERGENCY. THIS ISSUE APPEARS TO BE ELECTRICAL IN NATURE, INVOLVING THE PARKING BRAKE MODULE. THIS ISSUE IS A PUBLISHED ISSUE IN COUNTLESS JAGUAR FORUMS AND THE NHTSA. LINK TO ... Read more
Incident date: Nov 30, 2020
BACKED CAR OUT OF GARAGE ONTO DRIVEWAY. PASSENGER SIDE MIRROW WAS NOT IN PROPER POSITION. PUT VEHICLE IN PARK AND LEFT ENGINE RUNNING. WALKED AROUND CAR AND WHEN I TOUCHED MIRROR VEHICLE STARTED MOVING FORWARD. JUMPED IN PASSENGER DOOR AND LEANING ACROSS CONSOLE PUT HAND ON BRAKE. BOTH DOORS SLAMMED SHUT AND WERE DAMAGED AS DOORS HIT GARAGE FRAME.REACHED UP WITH OTHER HAND AND SHUT ENGINE OF... Read more
Crash
Incident date: Sep 26, 2019
2010 JAGUAR XF. CONSUMER IS SEEKING REIMBURSEMENT FOR REPAIRS DONE RELATED TO FUEL TANK OUTLET FLANGE SAFETY RECALL. *LD *JS
Incident date: Sep 15, 2020
TL* THE CONTACT OWNS A 2012 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING THE DASHBOARD LEATHER INTERIOR DETACHED FROM THE BASE OBSTRUCTING THE CONTACT'S VIEW. THE CONTACT MENTIONED AN ABNORMAL ODOR ON THE INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO GALPIN JAGUAR (15500 ROSCOE BLVD, VAN NUYS, CA 91406, (818) 894-3800) WHERE THE VEHICLE WAS INSPECTED HOWEVER, A DETERMINATION WAS NOT REACHED PER... Read more
Incident date: Sep 15, 2020
TL* THE CONTACT OWNS A 2012 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING THE DASHBOARD LEATHER INTERIOR DETACHED FROM THE BASE OBSTRUCTING THE CONTACT'S VIEW. THE CONTACT MENTIONED AN ABNORMAL ODOR ON THE INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO GALPIN JAGUAR (15500 ROSCOE BLVD, VAN NUYS, CA 91406, (818) 894-3800) WHERE THE VEHICLE WAS INSPECTED HOWEVER, A DETERMINATION WAS NOT REACHED PER... Read more
Incident date: Aug 12, 2020
HAVING SERIOUS ELECTRICAL SYSTEMS PCM BCM ELECTRICAL ETC SPEED CONTROL MOD PARKING
Incident date: Aug 12, 2020
HAVING SERIOUS ELECTRICAL SYSTEMS PCM BCM ELECTRICAL ETC SPEED CONTROL MOD PARKING
Incident date: Aug 12, 2020
HAVING SERIOUS ELECTRICAL SYSTEMS PCM BCM ELECTRICAL ETC SPEED CONTROL MOD PARKING
Incident date: Sep 30, 2020
I PURCHASED A 2019 JAGUAR F PACE FROM A DEALERSHIP IN NEW JERSEY ON OCTOBER 5TH 2019. I WAS THE 2ND OWNER AND THE CAR ALREADY HAD 19K MILES ON THE ODOMETER. WHEN I PURCHASED THE CAR, THE DEALERSHIP TOLD ME THAT THE CAR IS WELL SERVICED AND MAINTAINED AND IS UNDER WARRANTY UNTIL 2024/60K MILES WHICH IS UNTIL 60K MILES OR 5 YEARS. SO I HAPPILY BOUGHT IT AS IT WAS IN A GREAT CONDITION. UPON ASKING TH... Read more
Incident date: Oct 13, 2020
1. SPEED CONTROL (MOTION): CRUISE CONTROL CONTINUALLY SHUTS OFF WHILE TRAVELING AT HIGHWAY SPEEDS AND HITS ROAD PATCHES/BUMPS. THIS HAS HAPPENED SINCE I PURCHASED THE CAR NEW; 2. LEATHER ON DASHBOARD (STATIONARY & MOTION): CAR IS GARAGED IN NY, METICULOUSLY MAINTAINED AND USED OCCASIONALLY, YET THE LEATHER ON THE DASHBOARD WARPED/RIPPLED -- NOT A GOOD LOOK FOR A JAGUAR; RECENTLY, I SPENT ALMO... Read more
Incident date: Oct 13, 2020
1. SPEED CONTROL (MOTION): CRUISE CONTROL CONTINUALLY SHUTS OFF WHILE TRAVELING AT HIGHWAY SPEEDS AND HITS ROAD PATCHES/BUMPS. THIS HAS HAPPENED SINCE I PURCHASED THE CAR NEW; 2. LEATHER ON DASHBOARD (STATIONARY & MOTION): CAR IS GARAGED IN NY, METICULOUSLY MAINTAINED AND USED OCCASIONALLY, YET THE LEATHER ON THE DASHBOARD WARPED/RIPPLED -- NOT A GOOD LOOK FOR A JAGUAR; RECENTLY, I SPENT ALMO... Read more
Incident date: Sep 27, 2020
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THERE WAS AN ABNORMAL ODOR OF FUEL DETECTED INSIDE AND OUTSIDE OF THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHCILE WAS TAKEN TO JAGUAR HONOLULU (888 KAPIOLANI BLVD, HONOLULU, HI 96813, (808) 592-5108) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL FLANGE AND GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIR... Read more
Incident date: Sep 27, 2020
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THERE WAS AN ABNORMAL ODOR OF FUEL DETECTED INSIDE AND OUTSIDE OF THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHCILE WAS TAKEN TO JAGUAR HONOLULU (888 KAPIOLANI BLVD, HONOLULU, HI 96813, (808) 592-5108) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL FLANGE AND GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIR... Read more
Incident date: Sep 1, 2020
TL* THE CONTACT OWNS A 1998 JAGUAR XJ8. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS OR AT A STAND STILL, THE GEARS FAILED TO ENGAGED PROPERLY WIT THE FUEL INJECTOR, POWER TRAIN, TRANSMISSION WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO BROWN'S JAGUAR (10505 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235) WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE CONTACT WAS R... Read more
Incident date: Sep 1, 2020
TL* THE CONTACT OWNS A 1998 JAGUAR XJ8. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS OR AT A STAND STILL, THE GEARS FAILED TO ENGAGED PROPERLY WIT THE FUEL INJECTOR, POWER TRAIN, TRANSMISSION WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO BROWN'S JAGUAR (10505 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235) WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE CONTACT WAS R... Read more
Incident date: Sep 1, 2020
AT 77600 MILES THE CAR HAS HAD ALL THE BUSHINGS AND BALL JOINTS IN THE FRONT STEERING TO A POINT THAT IT'S SWAYING SO MUCH IT'S CHALLENGING TO STAY IN THE LANE WHEN ENCOUNTERING ANY IMPERFECTION ON THE ROAD. EXPERIENCING LOUD CLICKING AND CLUNKS AND FEAR THAT IF THIS DEVELOPS ANY FURTHER THE WHEELS WILL FALL OFF. THIS VIN IS APPARENTLY NOT INCLUDED IN THIS WELL KNOWN PROBLEM SO WOULD BE COVERED U... Read more
Incident date: Sep 8, 2020
I STARTED MY VEHICLE AS USUAL. IT WAS A HOT DAY OUTSIDE IN WASHINGTON. THE CAR HAD BEEN PARKED OUTSIDE WITH THE SUN DIRECTLY ABOVE. (INSIDE THE VEHICLE IT WAS EXTREMELY HOT) I IMMEDIATELY WENT TO TURN ON THE AC. IT TOOK A SECOND TO FINALLY COME ON AND THEN IT DIDN'T BLOW ANY COOL AIR. I RECHECKED THAT I HAD IT ON THE COOLEST TEMP POSSIBLE. I DROVE AROUND APPROXIMATELY 37 MINUTES AND STILL NO A/C. ... Read more
Incident date: Aug 28, 2020
I WAS ON MY WAY TO A GIG/JOB, WHILE I WAS ON THE HIGHWAY, GOING ABOUT 65 MPH,THE CAR STARTS TO JERK AND THE CAR ALL OF A SUDDEN STARTS SHUTTING DOWN ON ME. I ALMOST HAD A CAR ACCIDENT WHEN THE CAR SHUT OFF COMPLETELY. I HAD TO PAY FOR A TOW BACK HOME SINCE THE CAR WON'T EVEN START WITH A JUMPSTART. NOW I CAN'T EVEN TURN THE CAR ON. I PURCHASED THIS CAR ON 07/14/2020. NOW I HAVE TO PAY TO FIND OUT ... Read more
JAGUAR
VANDEN PLAS
(2004) — ENGINE
Sep 3, 2020
Incident date: Sep 2, 2020
I WAS STOPPED AT A STOP SIGN. TOOK MY FOOT OFF THE BRAKE...ENGINE REVED..SLAMMED ON THE BRAKE , BUT NOT BEFORE I IT HIT THE VEHICLE I FRONT. SUDDEN UNINTENDED ACCELERATION. SECOND TIME . I HAVE OWNED THE VEHICLE THREE YEARS. NO DAMAGE TO THE VEHICLE I HIT. MINE $3000...FENDER, HOOD ,LIGHTS, GRILLE. NOONE HURT. LITTLE GIRL IN CARSEAT WIDE EYED..UNHURT. GOOGLE SUDDEN ACCELRATION JAGU... Read more
Crash
Incident date: Aug 30, 2020
TL* THE CONTACT OWNS A 2015 JAGUAR XJ. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING APPROXIMATELY 20 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO APPROXIMATELY 50-60 MPH. THE CONTACT STATED THE DRIVER APPLIED THE BRAKES HOWEVER, THE BRAKES FAILED TO STOP THE VEHICLE. THE DRIVER KEPT THE BRAKE PEDAL DEPRESSED UNTIL THE VEHICLE FINALLY CAME TO A STOP. THE CONTACT WAS UNSURE IF THERE WERE ANY... Read more
Incident date: Aug 30, 2020
TL* THE CONTACT OWNS A 2015 JAGUAR XJ. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING APPROXIMATELY 20 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO APPROXIMATELY 50-60 MPH. THE CONTACT STATED THE DRIVER APPLIED THE BRAKES HOWEVER, THE BRAKES FAILED TO STOP THE VEHICLE. THE DRIVER KEPT THE BRAKE PEDAL DEPRESSED UNTIL THE VEHICLE FINALLY CAME TO A STOP. THE CONTACT WAS UNSURE IF THERE WERE ANY... Read more
Incident date: Jul 15, 2020
PURCHASED A VEHICLE AT AUCTION IT WAS RUNNING FINE HOWEVER I NOTICED AT TIMES WHEN DRIVING IT RANDOMLY SHUTS DOWN WEATHER IN THE MIDDLE OF THE HIGHWAY WHILE DRIVING ON THE STREETS TURNING CORNERS ETC. BLOCKING TRAFFIC AND PUTTING MY LIFE IN DANGER AND OTHERS IN THE CAR. THERE'S NO WARNING THE CAR IS DRIVING FINE IT JUST SHUTS DOWN WERE YOU CANNOT MOVE IT FORWARD YOU CANNOT REVERSE IT'S JUST STUCK.... Read more
Incident date: Jul 15, 2020
PURCHASED A VEHICLE AT AUCTION IT WAS RUNNING FINE HOWEVER I NOTICED AT TIMES WHEN DRIVING IT RANDOMLY SHUTS DOWN WEATHER IN THE MIDDLE OF THE HIGHWAY WHILE DRIVING ON THE STREETS TURNING CORNERS ETC. BLOCKING TRAFFIC AND PUTTING MY LIFE IN DANGER AND OTHERS IN THE CAR. THERE'S NO WARNING THE CAR IS DRIVING FINE IT JUST SHUTS DOWN WERE YOU CANNOT MOVE IT FORWARD YOU CANNOT REVERSE IT'S JUST STUCK.... Read more
Incident date: Jul 15, 2020
PURCHASED A VEHICLE AT AUCTION IT WAS RUNNING FINE HOWEVER I NOTICED AT TIMES WHEN DRIVING IT RANDOMLY SHUTS DOWN WEATHER IN THE MIDDLE OF THE HIGHWAY WHILE DRIVING ON THE STREETS TURNING CORNERS ETC. BLOCKING TRAFFIC AND PUTTING MY LIFE IN DANGER AND OTHERS IN THE CAR. THERE'S NO WARNING THE CAR IS DRIVING FINE IT JUST SHUTS DOWN WERE YOU CANNOT MOVE IT FORWARD YOU CANNOT REVERSE IT'S JUST STUCK.... Read more
Incident date: Jul 1, 2017
INSIDE CAR INTERIOR LIGHTS COMES ON AND OFF WHILE DRIVING ON IT'S OWN. EVEN AT NIGHT WHILE DRIVING THE INTERIOR LIGHT WILL COME AND OFF BY THEMSELVES FOR APPARENT REASON. I'VE GOOGLE AN SEEN A LOT OF COMPLAINTS ON JAGUAR WEBSITE ABOUT THE SAME ISSUE BEEN REPORTED SINCE 2011 WITH NO RECALL TO FIX THE ISSUE AN AS OF TODAY I'M STILL EXPERIENCING THIS ISSUE. ENGINE MAKES A TICKING NOISE WHILE IDLING ... Read more
Incident date: Jul 1, 2017
INSIDE CAR INTERIOR LIGHTS COMES ON AND OFF WHILE DRIVING ON IT'S OWN. EVEN AT NIGHT WHILE DRIVING THE INTERIOR LIGHT WILL COME AND OFF BY THEMSELVES FOR APPARENT REASON. I'VE GOOGLE AN SEEN A LOT OF COMPLAINTS ON JAGUAR WEBSITE ABOUT THE SAME ISSUE BEEN REPORTED SINCE 2011 WITH NO RECALL TO FIX THE ISSUE AN AS OF TODAY I'M STILL EXPERIENCING THIS ISSUE. ENGINE MAKES A TICKING NOISE WHILE IDLING ... Read more
Incident date: Aug 21, 2020
I HAD MY 2011 JAGUAR RUNNING WHILE I WAIT FOR A LOCKSMITH AND I COULD SMELL FUEL COMING FROM THE VEHICLE MAINLY ON THE SIDE WHERE THE GAS TANK IS LOCATED. ONCE I SAT INSIDE THE VEHICLE I COULD SMELL GAS INSIDE. I LOOKED UNDERNEATH THE VEHICLE ON THE GAS TANK SIDE AND I NOTICED A FUEL LEAK ON THE TANK UNDERNEATH. I HAD IT CHECKED AND WAS TOLD THAT IT HAS TO DO WITH WITH THE FLANGE. I READ THAT THER... Read more
Incident date: Jul 1, 2020
TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE IN THE GARAGE AT THE RESIDENCE, SHE BECAME AWARE OF FUEL LEAKING UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THERE WAS A STRONG FUEL ODOR OUTSIDE OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE APPROXIMA... Read more
Incident date: Aug 12, 2014
WHEN I FILL UP MY TANK WITH GAS I SMELL THE FUMES IN MY CAR AND IT LEFT TWO PUDDLES.
Incident date: Jul 20, 2020
CAR SHUT OFF WHILE IN MOTION MAKINGA LEFT HAND TURN IN RUSH HOUR TRAFFIC STARTED POURING FUEL FROM BOTTOM OF THE VEHICLE. THEN BEGAN MAKING A CLICKING SOUND. PETROL WAS RAINING FROM THE BOTTOM OF THE CAR.
Incident date: Jul 20, 2020
WHILE DRIVING CHECK ENGINE LIGHT ILLUMINATED. STOPPED TO GET GAS AND AFTER RESTART THE CHECK ENGINE LIGHT WAS GONE. LATER THAT EVENING WHILE DRIVING NORMAL SPEED LIMIT THERE WAS A LOUD CHATTER FROM THE ENGINE AND THEN WHITE SMOKE BILLOWED FROM THE EXHAUST. PULLED OVER TO THE SIDE OF THE ROAD AND TRIED TO RESTART. ONE CLICK BUT THE VEHICLE DID NOT RESTART.
Incident date: Jul 14, 2020
MY WIFE WAS DRIVING THE 1998 JAGUAR XE 20D WITH ABOUT 13,000 ON ODOMETER, ON THE HIGHWAY (I-95) AT NORMAL SPEEDS WHEN SUDDENLY SHE SAW IN AN INSTANT THAT THE DASH INDICATED A PROBLEM WITH THE TIRE AND THE CAR STARTED TO JERK TO THE OTHER LANE AND SHE COULD BARELY BRAKE. LUCKILY NO ONE WAS INJURED NOR WAS THE CAR DAMAGED OR HIT. I CAME OVER AND WHEN I ARRIVED I SAW THAT THE REAR PASSENGER TIRE HAD ... Read more
Incident date: Jun 26, 2020
WHEN MY CAR STARTED UP I NOTICE THAT THE SCREEN ON THE STEREO SYSTEM WAS JUST FLASHING AND NEVER CAME ON ALSO THE CAR STARTED OVER HEATING AND CHECK ENGINE LIGHT CAME ON ALSO THERE IS HAS LEAKING FROM THE RIGHT REAR PASSENGER SIDE DOOR BELOW CAR IS IN THE SHOP NOW WITH $2,745 DOLLARS WORTH OF WORK BEING DONE TO IT
Incident date: Jun 26, 2020
WHEN MY CAR STARTED UP I NOTICE THAT THE SCREEN ON THE STEREO SYSTEM WAS JUST FLASHING AND NEVER CAME ON ALSO THE CAR STARTED OVER HEATING AND CHECK ENGINE LIGHT CAME ON ALSO THERE IS HAS LEAKING FROM THE RIGHT REAR PASSENGER SIDE DOOR BELOW CAR IS IN THE SHOP NOW WITH $2,745 DOLLARS WORTH OF WORK BEING DONE TO IT
Incident date: Jun 26, 2020
WHEN MY CAR STARTED UP I NOTICE THAT THE SCREEN ON THE STEREO SYSTEM WAS JUST FLASHING AND NEVER CAME ON ALSO THE CAR STARTED OVER HEATING AND CHECK ENGINE LIGHT CAME ON ALSO THERE IS HAS LEAKING FROM THE RIGHT REAR PASSENGER SIDE DOOR BELOW CAR IS IN THE SHOP NOW WITH $2,745 DOLLARS WORTH OF WORK BEING DONE TO IT
Incident date: Jul 14, 2020
RE: PIRELLI P7 CINTURATO 225/50R 17 98H MY WIFE WAS DRIVING THE 1998 JAGUAR XE 20D WITH ABOUT 13,000 ON ODOMETER, ON THE HIGHWAY (I-95) AT NORMAL SPEEDS WHEN SUDDENLY SHE SAW IN AN INSTANT THAT THE DASH INDICATED A PROBLEM WITH THE TIRE AND THE CAR STARTED TO JERK TO THE OTHER LANE AND SHE COULD BARELY BRAKE. LUCKILY NO ONE WAS INJURED NOR WAS THE CAR DAMAGED OR HIT. I CAME OVER AND WHEN I ARRIV... Read more
Incident date: Jun 2, 2020
I PURCHASED A SET OF 4 NEW TIRES. FOLLOWING INSTALLATION, ABOUT 2,000 MILES INTO THEIR USE, 3 OF THE 4 TIRES HAD THE TREAD SEPARATE FROM THE INTERNAL BELTS CAUSING THE VEHICLE TO VIBRATE, PULL TO ONE SIDE AND ULTIMATELY WOULD HAVE LED TO A COMPLETE TIRE FAILURE. NEITHER THE SELLER NOR THE MANUFACTURER TOOK ANY ACTION TO INSPECT, REPLACE OR REFUND THE TIRES OR THEIR PURCHASE PRICE. THE F... Read more
Incident date: Apr 9, 2020
WHEN PARKED IN A PARKING LOT, THE VEHICLE STARTED MOVING BY ITSELF. THIS HAD HAPPEN BEFORE ON A DIFFERENT OCCASIONS. THIS TIME I COULD NOT GET IT TO STOP. BECAUSE OF THE ACCIDENT THAT ENSUED, I CANT REMEMBER A LOT ABOUT THE ACCIDENT. THE POLICE BELIEVE I HIT THE POST AT 30 TO 50 MPH. BECAUSE OF THE JAGUAR PROPRIETARY INFORMATION SYSTEM" BLACK BOX ", NO ONE CAN READ THE DATA FROM THE CAR BUT JAGUAR... Read more
Crash
1 injured
Incident date: May 24, 2020
THIS VEHICLE HAS ISSUES WITH THE AUTOMATIC TRANSMISSION, THE TRANSMISSION IS NOT RESPONDING PROPERLY TO THE COMPUTER AND NEEDS TO BE REPROGRAMMED IN THIS MODEL, ALSO THE PARKING BRAKES DO GET MIXED UP AND IF YOU PUT THE GEAR CONTROL IN DRIVE IT GOES INTO REVERSE AND THE PARKING BRAKE DEFAULT LIGHT AND TRANSMISSION DEFAULT LIGHT IS ON, MY VEHICLE MALFUNCTIONED WITH THE PARKING BRAKE WHILE I WAS IN ... Read more
Incident date: May 24, 2020
THIS VEHICLE HAS ISSUES WITH THE AUTOMATIC TRANSMISSION, THE TRANSMISSION IS NOT RESPONDING PROPERLY TO THE COMPUTER AND NEEDS TO BE REPROGRAMMED IN THIS MODEL, ALSO THE PARKING BRAKES DO GET MIXED UP AND IF YOU PUT THE GEAR CONTROL IN DRIVE IT GOES INTO REVERSE AND THE PARKING BRAKE DEFAULT LIGHT AND TRANSMISSION DEFAULT LIGHT IS ON, MY VEHICLE MALFUNCTIONED WITH THE PARKING BRAKE WHILE I WAS IN ... Read more
Incident date: Jun 29, 2020
CAR SHIFT KNOB WILL GET STUCK RANDOMLY
Incident date: Jun 29, 2020
CAR SHIFT KNOB WILL GET STUCK RANDOMLY
Incident date: Jun 24, 2020
TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE BUT WAS UNSUCCESSFUL. THE CONTACT CALLED A RELATIVE FOR ASSISTANCE. THE RELATIVE DISCONNECTED AND RECONNECTED THE FUEL PUMP AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO JAGUAR GREENSB... Read more
Incident date: Apr 1, 2020
THIS VEHICLE HAS HAD NUMEROUS"UNUSUAL" ISSUES FROM "STICK-TO-YOUR-FINGERS" CONTROL BUTTONS THAT WERE CHANGED UNDER WARRANTY TO A FAULTY ALARM SYSTEM THAT GOES OFF RANDOMLY ONCE ACTIVATED,TO EXCEPTIONALLY SLOW TOUCH SCREEN FUNCTIONS THAT CAN ONLY BE CONTROLLED VIA TOUCH SCREEN;PLACING DRIVER IN HAZARDOUS SITUATIONS DISTRACTED BY THE SIGNIFICANT DELAY IN RESPONSE' NOT KNOWING IF COMMAND WAS RECEIVED... Read more