Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 3,627 complaints for JAGUAR
Incident date: Apr 12, 2021
IT STARTED WITH A LOW COOLANT LEVEL SIGN ON MY DASHBAORD ! NEXT THING I NOTICED WAS A LEAK. AFTER, A LITTLE CLICKING NOISE TOOK IT TO THE DEALER TURNS OUT ITS THE COOLANT AND HAS TO BE REPLACED WITH THE HOSES 3,500 WORTH.
Incident date: Apr 12, 2021
IT STARTED WITH A LOW COOLANT LEVEL SIGN ON MY DASHBAORD ! NEXT THING I NOTICED WAS A LEAK. AFTER, A LITTLE CLICKING NOISE TOOK IT TO THE DEALER TURNS OUT ITS THE COOLANT AND HAS TO BE REPLACED WITH THE HOSES 3,500 WORTH.
Incident date: Feb 25, 2021
BRAKES FAILED, AND BATTERY DIED AT FULL SPEED IN A 35 MILE ZONE, LUCKILY SLIGHT UP SLOPE AND CAR CAME TO A HALT. COMPLETE BATTERY AND BRAKE FAILURE, THE WHOLE SYSTEM SHUT DOWN. NO ANSWERS FROM JAGUAR, JUST A BATTERY REPLACEMENT. AGAIN, BRAKES FAILED AT FULL SPEED!
Incident date: Feb 25, 2021
BRAKES FAILED, AND BATTERY DIED AT FULL SPEED IN A 35 MILE ZONE, LUCKILY SLIGHT UP SLOPE AND CAR CAME TO A HALT. COMPLETE BATTERY AND BRAKE FAILURE, THE WHOLE SYSTEM SHUT DOWN. NO ANSWERS FROM JAGUAR, JUST A BATTERY REPLACEMENT. AGAIN, BRAKES FAILED AT FULL SPEED!
Incident date: Jun 19, 2019
EV BATTERY CAUGHT FIRE AFTER VEHICLE HAD BEEN PARKED FOR 5 DAYS IN AN INTERIOR LEVEL OF AN OPEN AIR PARKING GARAGE. VEHICLE WAS A TOTAL LOSS.
Fire
Incident date: Apr 19, 2021
TL* THE CONTACT OWNS A 2020 JAGUAR F TYPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V167000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO JAGUAR RIVERSIDE (8051 AUTO DR, RIVERSIDE, CA 92504) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANU... Read more
Incident date: Apr 19, 2021
TL* THE CONTACT OWNS A 2020 JAGUAR F TYPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V167000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO JAGUAR RIVERSIDE (8051 AUTO DR, RIVERSIDE, CA 92504) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANU... Read more
Incident date: Apr 15, 2021
IT IS VERY ALARMING TO SEE THAT OVER THE COURSE OF A COUPLE OF YEARS MY VEHICLES DASHBOARD IS SEPARATING ITSELF FROM THE METAL FRONT AIR CONDITIONING VENT PIECE THIS IS HAPPENING FOR NO APPARENT REASON ON MY JAGUAR XF
Incident date: Apr 2, 2021
CAR STARTED SMELLING LIKE GAS AND GARAGE HAD SMELL. TODAY 4/15/2021 NOTICED FUEL DRIPPING UNDER THE FUEL TANK AREA.
Incident date: Nov 17, 2020
CAR STOPPED WORKING IN THE FREEWAY WARRANTY DETECTED,AFTER I HAD TO PAY $1200 TO TEAR ENGINE, THAT A HOSE BEHIND ENGINE WAS DISCONNECTED WHICH CAUSED OVERHEATING OF ENGINE. NO SENSOR WARNING ALERTS SHOWN. CAR HAS 64K MILEAGE SOLD WITH 41K. WARRANTY DIDN'T COVER DEALER WILL START CHARGING ME FOR STORAGE. CAR WITH DEALER SINCE 11/20 WARRANTY JUST CHECKED ON MARCH 2021
Incident date: Dec 23, 2020
I WAS HAVING A PROBLEM WITH LEAKING BRAKE FLUID AND A FRIEND WITH THE SAME YEAR AND MODEL CAR TOLD ME ABOUT A RECALL ON THEIR CAR FOR THE SAME PROBLEM . THIS PROBLEM IS CAUSED BY PADDING INSTALLED FOR SOUND PROOFING ON THE UNDERSIDE OF THE VEHICLE WHICH TRAPS DIRT AND MOISTURE AND CAUSES THE BRAKE LINES TO PREMATURELY RUST WHICH I HAVE AN ISSUE WITH. AFTER HAVING THE PANELS REMOVED FOR INSPECTION ... Read more
Incident date: Mar 31, 2021
MY WIFE WAS AT A STOP SIGN AND PROCEEDED TO MAKE A LEFT HAND TURN. ONCE COMPLETING THE TURN ONTO A 35MPH ROAD SHE HEARD WHAT SHE DESCRIBED AS A "POP" AND THE CAR IMMEDIATELY WENT INTO A "RESTRICTED PERFORMANCE" MODE. SHE PULLED OVER IMMEDIATELY AND CALLED ME. I THEN CALLED JAGUAR OF PORTLAND AND DESCRIBED WHAT HAPPENED. HE SAID TO TURN THE CAR OFF AND BACK ON AGAIN. IF THE "RESTRICTED PERFORMANCE"... Read more
Incident date: Aug 11, 2020
IN MOTION ON THE INTERSTATE, SUFFERED CATASTROPHIC ENGINE FAILURE DUE TO TURBO FAILURE THAT STARVED THE ENGINE OF OIL. ALL MAINTENANCE UP TO DATE AND COMPLETED ON TIME AT JLR. 91K MILES ON THE ENGINE. HAD TO FULLY REPLACE THE ENGINE, TURBO (X2), CATALYTIC CONVERTER, WATER PUMP, AND NUMEROUS SENSORS. THE ENGINE DID NOT OVERHEAT NOR WERE THERE ANY WARNING CODES.
Incident date: Aug 11, 2020
IN MOTION ON THE INTERSTATE, SUFFERED CATASTROPHIC ENGINE FAILURE DUE TO TURBO FAILURE THAT STARVED THE ENGINE OF OIL. ALL MAINTENANCE UP TO DATE AND COMPLETED ON TIME AT JLR. 91K MILES ON THE ENGINE. HAD TO FULLY REPLACE THE ENGINE, TURBO (X2), CATALYTIC CONVERTER, WATER PUMP, AND NUMEROUS SENSORS. THE ENGINE DID NOT OVERHEAT NOR WERE THERE ANY WARNING CODES.
Incident date: Apr 5, 2021
I HAVE REPORTED THIS PROBLEM ABOUT MY CAR STALLING, CUT OFF WHEN I TURN. I HAVE NOTICED YOU HAVE HAD SEVERAL COMPLAINTS FOR THE SAME ISSUE OVER AND OVER AGAIN. I JUST WENT OUT ON THE FORUM. IS SOMEONE GOING TO ADDRESS THESE ISSUES. ENGINE/FUEL PROPULSION SYSTEM/STALLING IN TRAFFIC IS DANGEROUS MANY LIVES ON THESE DANGEROUS HIGHWAYS. HOW CAN MY VEHICLE NOT BE ON THE LIST FOR RECALL IF SEVERAL OWNE... Read more
Incident date: Apr 5, 2021
I HAVE REPORTED THIS PROBLEM ABOUT MY CAR STALLING, CUT OFF WHEN I TURN. I HAVE NOTICED YOU HAVE HAD SEVERAL COMPLAINTS FOR THE SAME ISSUE OVER AND OVER AGAIN. I JUST WENT OUT ON THE FORUM. IS SOMEONE GOING TO ADDRESS THESE ISSUES. ENGINE/FUEL PROPULSION SYSTEM/STALLING IN TRAFFIC IS DANGEROUS MANY LIVES ON THESE DANGEROUS HIGHWAYS. HOW CAN MY VEHICLE NOT BE ON THE LIST FOR RECALL IF SEVERAL OWNE... Read more
Incident date: Apr 5, 2021
DRIVING DOWN THE ROAD, GET TO A LIGHT OR I AM TURNING- THE CAR TURNS OFF FOR NO REASON. THEN I CUT IT OFF THEN START IT BACK UP. IT RUNS FIND. I THOUGHT IT WAS JUST WEIRD. THEN HAPPENED AGAIN TODAY TWICE. IT STALLS. MY CHECK ENGINE LIGHT COMES ON. WHY IS MY STALLING? DO YOU HAVE ANY DATA FOR ME? I AM TRYING TO FIND OUT WHAT TO DO. I AM GOING TO RESEARCH MORE AS WELL. PLEASE HELP ME!
Incident date: Apr 5, 2021
WHEN YOU SLOW DOWN, THE VEHICLE CUTS OFF COMPLETELY. WHEN YOU TURN THE CAR ON, IT'S ALMOST AS IF THE GAS IS NOT TRAVELING SOMEWHERE AND CAUSES IT TO TAKE A WHILE. HAVING IT CUT OFF ON THE HIGHWAY IS A VERY SCARY THING. I SEE RECALLS YET THEY'RE ACTING AS IF MY VEHICLE IS NOT AFFECTED BY IT.
Incident date: Apr 5, 2021
WHEN YOU SLOW DOWN, THE VEHICLE CUTS OFF COMPLETELY. WHEN YOU TURN THE CAR ON, IT'S ALMOST AS IF THE GAS IS NOT TRAVELING SOMEWHERE AND CAUSES IT TO TAKE A WHILE. HAVING IT CUT OFF ON THE HIGHWAY IS A VERY SCARY THING. I SEE RECALLS YET THEY'RE ACTING AS IF MY VEHICLE IS NOT AFFECTED BY IT.
Incident date: Apr 5, 2021
WHEN YOU SLOW DOWN, THE VEHICLE CUTS OFF COMPLETELY. WHEN YOU TURN THE CAR ON, IT'S ALMOST AS IF THE GAS IS NOT TRAVELING SOMEWHERE AND CAUSES IT TO TAKE A WHILE. HAVING IT CUT OFF ON THE HIGHWAY IS A VERY SCARY THING. I SEE RECALLS YET THEY'RE ACTING AS IF MY VEHICLE IS NOT AFFECTED BY IT.
Incident date: Apr 18, 2020
WHILE DRIVING ON THE 75 HWY MY TIMING CHAIN BROKE (COMMON FOR THIS ENGINE, I AM FINDING OUT) AND THE ENGINE SHUT OFF CAUSING ME TO BRAKE AND NEARLY GETTING REAR ENDED. THEN WHILE TRYING TO CROSS TWO LANES TRYING TO GET TO THE SHOULDER WITHOUT ANY POWER, I NEARLY GOT HIT SEVERAL TIMES. BEYOND A MAJOR SAFETY ISSUE, TIMING CHAIN FAILURE RESULTING IN NEEDING NEW ENGINE.
Incident date: Apr 1, 2021
I CURRENTLY HAVE A MODEL YEAR 2011 XF VEHICLES AND IT IS EQUIPPED WITH A 5.0L GASOLINE ENGINE. IT IS MY UNDERSTANDING THAT THIS ISSUE WAS AFFECTING 2010-2012 XF VEHICLES EQUIPPED WITH THE 5.0 L GASOLINE ENGINE. THE AFFECTED VEHICLES MAY HAVE A FUEL TANK FUEL OUTLET FLANGE THAT MAY CRACK. I'M CURRENTLY HAVING THE SAME ISSUE THAT THE RECALL IS SPEAKING OF; HOWEVER, MY VEHICLE IS NOT IN THE CURRENT ... Read more
Incident date: Feb 27, 2021
JAGUAR CUSTOM IS HAVING PROBLEM WITH THE PLASTIC COOLANT OUTLET PIPE AND THE CROSSOVER PIPE LEAKING THERE WAS THREE CUSTOM THERE AT THE SAME TIME I WAS THERE WITH THE SAME PROBLEM WHICH IS A COSTLY PROBLEM JAGUAR WANT $3,700 TO FIX THIS PROBLEM JUGUAR SUCH BE MADE TO CORRECT THIS PROBLEM AND STOP FROM MAKING MONEY ON CUSTOM FOR AND DEFECT PART THEY HAVE PUT IN THESE VEHICLE THEY KNOW IS INFERIOR ... Read more
Incident date: Nov 17, 2020
ELECTRICAL MULTI-SYSTEM FAILURE INCLUDING BRAKING WHILE VEHICLE IN MOTION. BRAKES FAILED AND STEERING AFFECTED. ENTIRE WIRING HARNESS DEFECTIVE ON VEHICLE PER MANUFACTURER.
Incident date: Nov 17, 2020
ELECTRICAL MULTI-SYSTEM FAILURE INCLUDING BRAKING WHILE VEHICLE IN MOTION. BRAKES FAILED AND STEERING AFFECTED. ENTIRE WIRING HARNESS DEFECTIVE ON VEHICLE PER MANUFACTURER.
Incident date: Nov 17, 2020
ELECTRICAL MULTI-SYSTEM FAILURE INCLUDING BRAKING WHILE VEHICLE IN MOTION. BRAKES FAILED AND STEERING AFFECTED. ENTIRE WIRING HARNESS DEFECTIVE ON VEHICLE PER MANUFACTURER.
Incident date: Feb 24, 2021
A SERIS OF ISSUES PLAQUE THIS MODEL. CHANGED THROTTLE BODY TWICE BUT CAR KEEP SHOWING STABILITY CONTROL NOT AVAILABLE, THROTTLE BODY ACTUATION ISSUES WITH P2119,P2118 CODES AMONG SEVERAL OTHERS. CAR SHAKES AND SHUTS DOWN IN THE MIDDLE OF DRIVING. AT IDLE, THE CAR REV METER GOES UP AND DOWN AND THEN SHUTS OFF. I HAVE TAKEN THIS CAR TO GALPIN JAGUAR OVER 5 TIMES WITH THE SAME PROBLEM AND EACH TIME T... Read more
Incident date: Feb 24, 2021
A SERIS OF ISSUES PLAQUE THIS MODEL. CHANGED THROTTLE BODY TWICE BUT CAR KEEP SHOWING STABILITY CONTROL NOT AVAILABLE, THROTTLE BODY ACTUATION ISSUES WITH P2119,P2118 CODES AMONG SEVERAL OTHERS. CAR SHAKES AND SHUTS DOWN IN THE MIDDLE OF DRIVING. AT IDLE, THE CAR REV METER GOES UP AND DOWN AND THEN SHUTS OFF. I HAVE TAKEN THIS CAR TO GALPIN JAGUAR OVER 5 TIMES WITH THE SAME PROBLEM AND EACH TIME T... Read more
Incident date: Feb 1, 2021
TL* THE CONTACT OWNS A 2017 JAGUAR XE. THE CONTACT STATED THAT WHILE THE WIFE WAS DRIVING 20 MPH, THE FUEL GAUGE SUDDENLY DECREASED TO EMPTY AND AFTER STOPPING SMOKE WAS SCENE COMING FROM UNDER THE HOOD. AFTER LIFTING THE HOOD IT WAS DISCOVERED THAT DIESEL FUEL WAS PRESENT IN THE ENGINE COMPARTMENT AND INSIDE THE CABIN OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER JAGUAR OF MONMOUTH L... Read more
Fire
Incident date: Feb 24, 2021
A SERIS OF ISSUES PLAQUE THIS MODEL. CHANGED THROTTLE BODY TWICE BUT CAR KEEP SHOWING STABILITY CONTROL NOT AVAILABLE, THROTTLE BODY ACTUATION ISSUES WITH P2119,P2118 CODES AMONG SEVERAL OTHERS. CAR SHAKES AND SHUTS DOWN IN THE MIDDLE OF DRIVING. AT IDLE, THE CAR REV METER GOES UP AND DOWN AND THEN SHUTS OFF. I HAVE TAKEN THIS CAR TO GALPIN JAGUAR OVER 5 TIMES WITH THE SAME PROBLEM AND EACH TIME T... Read more
Incident date: Feb 19, 2019
TL* THE CONTACT OWNS A 2015 JAGUAR XF. THE CONTACT STATED THAT THE INTERIOR BUTTONS AND SWITCHES WERE STICKY. THE VEHICLE WAS TAKEN TO PARETTI JAGUAR LAND ROVER BATON ROUGE (13934 AIRLINE HWY, BATON ROUGE, LA 70817, (225) 756-5247) WHERE IT WAS DIAGNOSED WITH NEEDING THE DOOR WINDOW SWITCH, FRONT AND REAR WINDOW SWITCH PACK, AUX TRUNK RELEASE, CRUISE CONTROL, STEERING WHEEL, AIR CONDITION AND RADI... Read more
Incident date: Jan 31, 2021
MY 2015 JAGUAR XJ , WHICH WAS IN PARK GEAR - WITH ENGINE RUNNING, STARTED ROLLING BACK ON THE DRIVEWAY IN A DANGEROUS AND UNEXPLAINED FASHION AND ALMOST HIT MY KIDS AND I. THERE WAS NO-ONE IN THE CAR, AND I WAS ABLE TO BRING THE CAR TO A STOP BY JUMPING IN AND SLAMMING THE BRAKES. THE CAR WAS ROLLING, NOT SLIDING. THE SURVEILLANCE CAMERA CAUGHT THIS SCARY MOMENT AND YOU CAN VIEW THAT AT THE ... Read more
Incident date: Jan 31, 2021
MY 2015 JAGUAR XJ , WHICH WAS IN PARK GEAR - WITH ENGINE RUNNING, STARTED ROLLING BACK ON THE DRIVEWAY IN A DANGEROUS AND UNEXPLAINED FASHION AND ALMOST HIT MY KIDS AND I. THERE WAS NO-ONE IN THE CAR, AND I WAS ABLE TO BRING THE CAR TO A STOP BY JUMPING IN AND SLAMMING THE BRAKES. THE CAR WAS ROLLING, NOT SLIDING. THE SURVEILLANCE CAMERA CAUGHT THIS SCARY MOMENT AND YOU CAN VIEW THAT AT THE ... Read more
Incident date: Jan 31, 2021
MY 2015 JAGUAR XJ , WHICH WAS IN PARK GEAR - WITH ENGINE RUNNING, STARTED ROLLING BACK ON THE DRIVEWAY IN A DANGEROUS AND UNEXPLAINED FASHION AND ALMOST HIT MY KIDS AND I. THERE WAS NO-ONE IN THE CAR, AND I WAS ABLE TO BRING THE CAR TO A STOP BY JUMPING IN AND SLAMMING THE BRAKES. THE CAR WAS ROLLING, NOT SLIDING. THE SURVEILLANCE CAMERA CAUGHT THIS SCARY MOMENT AND YOU CAN VIEW THAT AT THE ... Read more
Incident date: Feb 4, 2021
UPON DRIVING OUT OF OUR HOUSE TO TAKE KIDS TO SCHOOL THERE WAS AN ERROR MESSAGE ON DISPLAY. PRIOR TO THIS AN UPDATE WAS DONE TO THE VEHICLE. PRIOR TO UPDATE THE VEHICLE CHARGED BATTERY WITH A RANGE OF 234. AFTER THE 'UPDATE' WAS DONE 2 DAYS AGO THE BATTERY DID NOT FULLY CHARGE DESPITE BEING ON A SUPERCHARGER OVER 12 HOURS. THE CAR CHARGED ONLY TO ABOUT 160 AND THEN DISPLAYED THIS MESSAGE ON THE DI... Read more
Incident date: Feb 5, 2021
AS WE WERE ON OUR WAY TO JAGUAR DEALERSHIP, ODDLY ENOUGH, AFTER WE RECEIVED AN UPDATE 2 DAYS AGO, THE FRONT COLLISION ALARMS GO OFF WITH NO VEHICLE IN FRONT OR SIDE OF THE VEHICLE. IT DID THIS 3 TIMES JUST ON THE WAY TO DEALERSHIP. THE VEHICLE WAS IN MOTION ON THE CITY ROAD . NO OTHER VEHICLES NEAR VEHICLE TO THE FRONT BACK OR SIDES.
Incident date: Feb 5, 2021
AS WE WERE ON OUR WAY TO JAGUAR DEALERSHIP, ODDLY ENOUGH, AFTER WE RECEIVED AN UPDATE 2 DAYS AGO, THE FRONT COLLISION ALARMS GO OFF WITH NO VEHICLE IN FRONT OR SIDE OF THE VEHICLE. IT DID THIS 3 TIMES JUST ON THE WAY TO DEALERSHIP. THE VEHICLE WAS IN MOTION ON THE CITY ROAD . NO OTHER VEHICLES NEAR VEHICLE TO THE FRONT BACK OR SIDES.
Incident date: Jan 3, 2019
I HAVE SPENT THOUSANDS OF DOLLARS REPAIRING THE SUEDE LINING ON THE INTERIOR OF THE CAR. NOW, I CAN'T EVEN FIND ANYONE THAT WILL TOUCH IT! THE WOOD GRAIN HAS FADED AND THE VEHICLE IS GARAGE KEPT. THE HORRIBLE BUTTONS WERE MADE OF A MATERIAL THAT LITERALLY BECAME GUMMY. I SPENT HUNDREDS HAVING THEM REPLACED. SUNROOF HAD TO BE REPLACED/MOTOR MORE THAN ONCE, THE CLEAR COAT ON THE BACK PANEL OF THE R... Read more
Incident date: Jan 3, 2019
I HAVE SPENT THOUSANDS OF DOLLARS REPAIRING THE SUEDE LINING ON THE INTERIOR OF THE CAR. NOW, I CAN'T EVEN FIND ANYONE THAT WILL TOUCH IT! THE WOOD GRAIN HAS FADED AND THE VEHICLE IS GARAGE KEPT. THE HORRIBLE BUTTONS WERE MADE OF A MATERIAL THAT LITERALLY BECAME GUMMY. I SPENT HUNDREDS HAVING THEM REPLACED. SUNROOF HAD TO BE REPLACED/MOTOR MORE THAN ONCE, THE CLEAR COAT ON THE BACK PANEL OF THE R... Read more
Incident date: Jan 3, 2019
I HAVE SPENT THOUSANDS OF DOLLARS REPAIRING THE SUEDE LINING ON THE INTERIOR OF THE CAR. NOW, I CAN'T EVEN FIND ANYONE THAT WILL TOUCH IT! THE WOOD GRAIN HAS FADED AND THE VEHICLE IS GARAGE KEPT. THE HORRIBLE BUTTONS WERE MADE OF A MATERIAL THAT LITERALLY BECAME GUMMY. I SPENT HUNDREDS HAVING THEM REPLACED. SUNROOF HAD TO BE REPLACED/MOTOR MORE THAN ONCE, THE CLEAR COAT ON THE BACK PANEL OF THE R... Read more
Incident date: Jul 2, 2020
THIS IS THE 3RD TIME SINCE I HAVE OWN THIS VEHICLE THE ANTIFREEZE PIPES HAVE BEEN REPLACED. THE LAST TIME THE VEHICLE WARNING LOW BATTERY LIGHT CAME ON WHILE DRIVING DOWN THE INTERSTATE, THEN EVERYTHING ON THE CAR STARTED SHUTTING DOWN. THE CAR OVERHEATED AND BLEW ALL THE FLUID LINES. ACCORDING TO JAGUAR OF OCALA THE CROSSOVER PIPE WENT BAD, AGAIN THIS IS THE 3RD ONE REPLACED. AFTER SPENDING OVER ... Read more
Incident date: Dec 20, 2020
TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. THE CONTACT STATED WHILE HAVING AN INSPECTION PERFORMED, THE CONTACT WAS INFORMED OF A LEAK IN THE EVAP SYSTEM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING PART NUMBER: XR850468 (CARBON CANISTER ASSEMBLY) TO BE REPLACED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 06V418000 (F... Read more
Incident date: Nov 8, 2020
WHILE VEHICLE POWERED ON, REAR PASSENGER SIDE SEAT HEATER CAUGHT FIRE / ELECTRICAL FIRE WITH SIGNIFICANT, ONGOING SMOLDERING. BURNED SEATING AND PASSENGER. REQUIRED PASSENGERS TO IMMEDIATELY EVACUATE THE VEHICLE. SEAT HEATER FIRE IMPACTED CABIN CLIMATE CONTROL, DEFROST SENSORS, WINDSHIELD WIPER SENSORS AND MORE. FIRE CONTINUED WHILE PARKED AND RUNNING. TOXIC ELECTRICAL FIRE SCENT PERMEATES VEHIC... Read more
Fire
Incident date: Nov 8, 2020
WHILE VEHICLE POWERED ON, REAR PASSENGER SIDE SEAT HEATER CAUGHT FIRE / ELECTRICAL FIRE WITH SIGNIFICANT, ONGOING SMOLDERING. BURNED SEATING AND PASSENGER. REQUIRED PASSENGERS TO IMMEDIATELY EVACUATE THE VEHICLE. SEAT HEATER FIRE IMPACTED CABIN CLIMATE CONTROL, DEFROST SENSORS, WINDSHIELD WIPER SENSORS AND MORE. FIRE CONTINUED WHILE PARKED AND RUNNING. TOXIC ELECTRICAL FIRE SCENT PERMEATES VEHIC... Read more
Fire
Incident date: Nov 8, 2020
WHILE VEHICLE POWERED ON, REAR PASSENGER SIDE SEAT HEATER CAUGHT FIRE / ELECTRICAL FIRE WITH SIGNIFICANT, ONGOING SMOLDERING. BURNED SEATING AND PASSENGER. REQUIRED PASSENGERS TO IMMEDIATELY EVACUATE THE VEHICLE. SEAT HEATER FIRE IMPACTED CABIN CLIMATE CONTROL, DEFROST SENSORS, WINDSHIELD WIPER SENSORS AND MORE. FIRE CONTINUED WHILE PARKED AND RUNNING. TOXIC ELECTRICAL FIRE SCENT PERMEATES VEHIC... Read more
Fire
Incident date: Dec 3, 2020
2019 JAGUAR I-PACE EV 400. CONSUMER WRITES IN REGARD TO BRAKE FAILURE WHILE DRIVING. *AS *JS
Incident date: Dec 30, 2020
ELECTRIC SYSTEM DID NOT START (HAPPENS REPEATEDLY) BUT NOW GOT A WARNING THAT BRAKE FUNCTION WAS IMPAIRED. ATTEMPTING TO BACKUP DID NOT TRIGGER BACKUP CAMERA NOR WERE RCT SENSORS ACTIVATED. THE REAR TRAFFIC SENSORS NOT WORKING HAS HAPPENED MULTIPLE TIMES AND ONCE, IT SHOWED ALL CLEAR AND THEN SUDDENLY A CAR APPEARED IN THE BACKUP CAMERA. SENSORS NEVER WENT OFF AND IF I WASN'T PAYING ATTENTION,... Read more
Incident date: Dec 30, 2020
ELECTRIC SYSTEM DID NOT START (HAPPENS REPEATEDLY) BUT NOW GOT A WARNING THAT BRAKE FUNCTION WAS IMPAIRED. ATTEMPTING TO BACKUP DID NOT TRIGGER BACKUP CAMERA NOR WERE RCT SENSORS ACTIVATED. THE REAR TRAFFIC SENSORS NOT WORKING HAS HAPPENED MULTIPLE TIMES AND ONCE, IT SHOWED ALL CLEAR AND THEN SUDDENLY A CAR APPEARED IN THE BACKUP CAMERA. SENSORS NEVER WENT OFF AND IF I WASN'T PAYING ATTENTION,... Read more
Incident date: Dec 30, 2020
ELECTRIC SYSTEM DID NOT START (HAPPENS REPEATEDLY) BUT NOW GOT A WARNING THAT BRAKE FUNCTION WAS IMPAIRED. ATTEMPTING TO BACKUP DID NOT TRIGGER BACKUP CAMERA NOR WERE RCT SENSORS ACTIVATED. THE REAR TRAFFIC SENSORS NOT WORKING HAS HAPPENED MULTIPLE TIMES AND ONCE, IT SHOWED ALL CLEAR AND THEN SUDDENLY A CAR APPEARED IN THE BACKUP CAMERA. SENSORS NEVER WENT OFF AND IF I WASN'T PAYING ATTENTION,... Read more
Incident date: Oct 7, 2018
IN OCTOBER 2018 I HAD RECENTLY PURCHASED A USED 2018 JAGUAR F-PACE. I WAS BACKING INTO THE GARAGE AND NOTICED A BAG LAYING IN MY PATH. I PUT THE CAR IN PARK (I THOUGHT), LEFT THE DRIVER DOOR OPEN, GOT OUT OF THE CAR AND WALKED INTO THE GARAGE TO PICK UP THE BAG. AS I BENT OVER TO PICK UP THE BAG, I HEARD A NOISE AS THE JAGUAR WAS COMING TOWARD ME WHEN THE OPEN DOOR OF THE JAGUAR HOOKED ONTO THE ... Read more
Crash