Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 298 complaints for ITASCA
Incident date: May 12, 2004
MOTOR HOME SHUT DOWN COMPLETELY AT 55 MPH. LOSS OF BRAKES, STEERING AND ENGINE SHUT DOWN-TOWED TO SERVICE. CRANK CASE SENSOR FAILURE! THIS SAME SITUATION OCCURRED AGAIN YESTERDAY AFTER BEING REPAIRED. THIS IS A VERY SERIOUS SAFETY PROBLEM! WORKHORSE 2002 ITASCA. ONCE A MANUFACTURING DEFECT! TWICE IS NOT! SOMEONE WILL GET HURT PENDING WHERE THEY ARE AT WHEN THIS HAPPENS. I WAS LUCKY TWICE! *TR
Incident date: May 12, 2004
MOTOR HOME SHUT DOWN COMPLETELY AT 55 MPH. LOSS OF BRAKES, STEERING AND ENGINE SHUT DOWN-TOWED TO SERVICE. CRANK CASE SENSOR FAILURE! THIS SAME SITUATION OCCURRED AGAIN YESTERDAY AFTER BEING REPAIRED. THIS IS A VERY SERIOUS SAFETY PROBLEM! WORKHORSE 2002 ITASCA. ONCE A MANUFACTURING DEFECT! TWICE IS NOT! SOMEONE WILL GET HURT PENDING WHERE THEY ARE AT WHEN THIS HAPPENS. I WAS LUCKY TWICE! *TR
Incident date: May 12, 2004
MOTOR HOME SHUT DOWN COMPLETELY AT 55 MPH. LOSS OF BRAKES, STEERING AND ENGINE SHUT DOWN-TOWED TO SERVICE. CRANK CASE SENSOR FAILURE! THIS SAME SITUATION OCCURRED AGAIN YESTERDAY AFTER BEING REPAIRED. THIS IS A VERY SERIOUS SAFETY PROBLEM! WORKHORSE 2002 ITASCA. ONCE A MANUFACTURING DEFECT! TWICE IS NOT! SOMEONE WILL GET HURT PENDING WHERE THEY ARE AT WHEN THIS HAPPENS. I WAS LUCKY TWICE! *TR
Incident date: Apr 12, 2012
TL* THE CONTACT OWNS A 2012 ITASCA SUNSTAR. THE CONTACT STATED THAT HE ATTEMPTED TO ACCELERATE BUT THERE WAS A BRIEF DELAY. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE A PROBLEM. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 1,400 AND THE CURRENT MILEAGE WAS 31,000. UPDATED 06/10/14*LJ UPDATED 06/13/... Read more
Incident date: Mar 19, 2013
DIESEL EXHAUST FUMES ENTER OUR 2013 ITASCA MERIDIAN 34B THROUGH THE REAR CAP, FILLS OUR CLOSET AND TOTALLY PERMEATES THE VENTILATING SYSTEM. THIS LEAK IS TOTALLY SPREAD THROUGHOUT THE COACH BY THE DESIGN OF THE COACH'S HEATING AND VENTILATING SYSTEMS. WINNEBAGO IND. STATES THAT FUMES CAN NOT PENETRATE THE COACH. WE AS OWNERS, CAN CONFIRM THAT HAZARDOUS EXHAUST IS ENTERING THROUGH THE REAR CAP. ... Read more
Incident date: Mar 19, 2013
DIESEL EXHAUST FUMES ENTER OUR 2013 ITASCA MERIDIAN 34B THROUGH THE REAR CAP, FILLS OUR CLOSET AND TOTALLY PERMEATES THE VENTILATING SYSTEM. THIS LEAK IS TOTALLY SPREAD THROUGHOUT THE COACH BY THE DESIGN OF THE COACH'S HEATING AND VENTILATING SYSTEMS. WINNEBAGO IND. STATES THAT FUMES CAN NOT PENETRATE THE COACH. WE AS OWNERS, CAN CONFIRM THAT HAZARDOUS EXHAUST IS ENTERING THROUGH THE REAR CAP. ... Read more
Incident date: Mar 25, 2014
TL* THE CONTACT OWNS A 2013 ITASCA MERIDIAN. THE CONTACT STATED THAT THE VEHICLE WAS PARKED HOWEVER, EXHAUST FUMES FROM THE VEHICLE WERE BEING EMITTED INTO THE CONTACT'S BEDROOM. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE REAR CAB WAS NOT SEALED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXI... Read more
Incident date: Oct 7, 2013
WE TOOK OUR FIRST TRIP TO THE VERDE VALLEY BETWEEN 9/7/13 AND 9/9/13. WE FOUND THAT IT WAS DIFFICULT TO KEEP THE VEHICLE IN THE LANE, ESPECIALLY WHEN DRIVING AT HIGHWAY SPEEDS OR WINDY CONDITIONS. AFTER THAT TRIP, WE CONTACTED THE DEALER AND WERE ADVISED TO HAVE THE VEHICLE ALIGNED AND TIRES BALANCED. WHICH WE DID AND WE ALSO ADDED A STABILIZER BAR TO THE FRONT. OUR NEXT TRIP TO SHOW LOW WAS TA... Read more
Incident date: Oct 7, 2013
WE TOOK OUR FIRST TRIP TO THE VERDE VALLEY BETWEEN 9/7/13 AND 9/9/13. WE FOUND THAT IT WAS DIFFICULT TO KEEP THE VEHICLE IN THE LANE, ESPECIALLY WHEN DRIVING AT HIGHWAY SPEEDS OR WINDY CONDITIONS. AFTER THAT TRIP, WE CONTACTED THE DEALER AND WERE ADVISED TO HAVE THE VEHICLE ALIGNED AND TIRES BALANCED. WHICH WE DID AND WE ALSO ADDED A STABILIZER BAR TO THE FRONT. OUR NEXT TRIP TO SHOW LOW WAS TA... Read more
Incident date: Oct 7, 2013
WE TOOK OUR FIRST TRIP TO THE VERDE VALLEY BETWEEN 9/7/13 AND 9/9/13. WE FOUND THAT IT WAS DIFFICULT TO KEEP THE VEHICLE IN THE LANE, ESPECIALLY WHEN DRIVING AT HIGHWAY SPEEDS OR WINDY CONDITIONS. AFTER THAT TRIP, WE CONTACTED THE DEALER AND WERE ADVISED TO HAVE THE VEHICLE ALIGNED AND TIRES BALANCED. WHICH WE DID AND WE ALSO ADDED A STABILIZER BAR TO THE FRONT. OUR NEXT TRIP TO SHOW LOW WAS TA... Read more
Incident date: Aug 17, 2013
THE EXHAUST SYSTEM FELL OFF OUR NEW MOTOR HOME WHILE TRAVELING 55MPH ON A RELATIVELY SMOOTH INTERSTATE HIGHWAY IN GOOD WEATHER. WE HEARD A LOUD THUMP AND FELT THE BACK OF THE VEHICLE LURCH UPWARD AND PULLED OVER IMMEDIATELY. THE ENTIRE EXHAUST SYSTEM (ABOUT 14 FEET OF STEEL) WAS IN THE MIDDLE OF THE SINGLE LANE OF TRAFFIC ABOUT 200 YARDS BACK. I WAS ABLE TO REMOVE THE DEBRIS BEFORE ANY FOLLOWING... Read more
Incident date: Aug 2, 2013
MY ITASCA SPIRIT HAS HAD THREE(3) BLOW-OUTS IN THE SAME LOCATION, THE BACK INSIDE PASSENGER TIRE. ONE CAUSING MAJOR DAMAGE. FINALLY, A COMPANY FOUND THAT THE BRACKET HOLDING THE AIR BAG COMPRESSOR ONLY HAD ONE BOLT HOLDING IT UP INSTEAD OF FOUR. AS A RESULT THE HANGING BRACKET WAS SCRAPING THE TIRE. IN 2010 THERE AS A LOT OF DAMAGE TO THE FLOOR IN THE BEDROOM AND SHOWER STALL THAT HAD TO BE REPLA... Read more
Incident date: Jul 1, 2013
2008 ITASCA NAVION MOTORHOME PRODUCED BY WINNEBAGO. PROPANE TANK IS TOTALLY DISINTEGRATING. METAL IS FLAKING OFF IN VERY LARGE CHUNKS. LOCATION OF MOTORHOME IS VERMONT, IN THE LAKE CHAMPLAIN AREA. LAKE CHAMPLAIN IS NOT A SALT WATER LAKE. WINNEBAGO IS TELLING US WE ARE IN A CAUSTIC AREA. EVEN IF WE WERE, IT WOULD TAKE MANY YEARS FOR THE PROPANE TANK TO PROGRESS TO THE STAGE IT IS CURRENTLY AT. HAV... Read more
Incident date: Dec 7, 2012
TL* THE CONTACT OWNS A 2004 ITASCA MERIDIAN. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE FOG HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE DEALER DID NOT PROVIDE A DIAGNOSIS FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 35,000. *TR
Incident date: Oct 11, 2012
TL* THE CONTACT OWNS A 2003 ITASCA SUNOVA. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT SMELLED A BURNING ODOR AND NOTICED THAT THE STEERING WHEEL WAS ABNORMALLY PULLING TO THE LEFT. IN ADDITION, THE BRAKE PEDAL BEGAN TO STICK. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC ADVISED THAT THE FRONT AND REAR PASSENGER SIDE BRAKES WERE OVERHEATING, CAUSING THE... Read more
Fire
ITASCA
IMPULSE SILVER
(2012) - SEAT BELTS
Oct 10, 2012
Incident date: Aug 20, 2012
TL* THE CONTACT OWNS A 2012 ITASCA IMPULSE SILVER MOTOR HOME, MODEL NUMBER: IF23IRP. THE CONTACT STATED THAT THE SEAT BELT THAT WAS ATTACHED TO THE SOFA WAS DEFECTIVE. THE SEAT BELT ADJUSTED OVER THE PASSENGER'S HIP ONLY IF THE PASSENGER WAS SEATED SIDEWAYS. THE CONTACT WAS CONCERNED THAT THE PASSENGER COULD SUSTAIN INTERNAL DAMAGE IN THE EVENT OF A CRASH. THE MANUFACTURER WAS MADE AWARE OF THE DE... Read more
ITASCA
SUNCRUISER
(2007) - STRUCTURE
Oct 8, 2012
Incident date: Jul 9, 2009
WINDSHIELD LEAKING DUE TO THE METAL FRAMEWORK THE WINDSHIELDS WERE ATTACHED TO WAS RUSTED AND THE GLASS TO METAL SEAL FAILED. IT IS MY UNDERSTANDING THAT IN A RAIN STORM THE WINDSHIELDS COULD FAIL AND FALL OUT CAUSING A SAFETY HAZARD WHILE DRIVING. *TR
ITASCA
SUNCRUISER
(2007) - VISIBILITY:WINDSHIELD
Oct 8, 2012
Incident date: Jul 9, 2009
WINDSHIELD LEAKING DUE TO THE METAL FRAMEWORK THE WINDSHIELDS WERE ATTACHED TO WAS RUSTED AND THE GLASS TO METAL SEAL FAILED. IT IS MY UNDERSTANDING THAT IN A RAIN STORM THE WINDSHIELDS COULD FAIL AND FALL OUT CAUSING A SAFETY HAZARD WHILE DRIVING. *TR
Incident date: Aug 7, 2012
AT 1:20 PM A FIRE BROKE OUT IN THE MAIN ELECTRICAL BOX. A NEIGHBOR IN THE RV PARK SAW SMOKE, CALLED 911 AND ATTEMPTED TO PUT OUT THE FIRE WITH AN EXTINGUISHER. THE TOXIC SMOKE FROM THE INSULATION WENT INTO THE INTERIOR OF THE RV THROUGH THE BEDROOM FLOOR, KILLING OUR DOG AND COMPLETELY COATING EVERYTHING IN THE RV WITH BLACK, SMELLY SOOT, EVEN INSIDE CLOSED DRAWERS AND CLOSETS. THE FIRE MARSHALS... Read more
Fire
Incident date: Jul 8, 2012
TL* THE CONTACT OWNS A 2012 ITASCA NAVION 24J RV. THE CONTACT STATED THAT THE HORN WOULD NOT FUNCTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
ITASCA
SUNCRUISER
(2005) - SERVICE BRAKES
Jul 2, 2012
Incident date: Jun 28, 2012
WHILE DRIVING MY ITASCA SUNCRUISER MOTORHOME TO COBB & SON RV REPAIR I NOTICED I WAS UNABLE TO MAINTAIN NORMAL SPEED. ARRIVED AT COBB AND EXPLAINED TO RITCHIE COBB THE PROBLEM I WAS HAVING. RITCHIE HAD A TECH MEASURE THE HEAT AT THE BRAKES AND THEY WERE AT 900 DEGREES. INFORMED RECALL FROM WORKHORSE REGARDING A BRAKE ISSUE AND THAT THE VEHICLE WOULD HAVE TO BE DRIVEN TO AN AUTHORIZED WORKHORSE DEA... Read more
Incident date: Jun 18, 2012
A PROPANE LEAK ODOR, COMING FROM MY MOTORHOME, WAS BROUGHT TO MY ATTENTION BY A CAMPER IN AN ADJOINING CAMPSITE. I USED A WATER AND SOAP SOLUTION AND FOUND MY PROPANE TANK WAS LEAKING AT THE REAR BRACKET WELD. I CONTACTED WINNEBAGO'S 800 PHONE NUMBER LISTED IN A RECALL LISTEDON THE INTERNET AS NHTSA RECALL 04V114/WINNEBAGO RECALL 90. WINNEBAGO ASVISED ME THAT MY COACH WASN'T IN THE SERIAL NUMBER... Read more
Incident date: Apr 14, 2012
TL* THE CONTACT OWNS A 2010 ITASCA MERIDIAN RV. THE CONTACT WAS DRIVING 60 MPH WHEN THE REAR PASSENGER SIDE AWNING SLIDE COVER STARTED TO DETACH FROM THE MOTOR HOME. THE WINDSHIELD WIPERS WERE ALSO INOPERABLE. IN ADDITION, THE BOLTS THAT ATTACHED THE HOUSING TO THE CHASSIS WERE MISSING. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THERE WERE SCREWS MISSING FROM THE SIDE REAR AW... Read more
Incident date: Apr 14, 2012
TL* THE CONTACT OWNS A 2010 ITASCA MERIDIAN RV. THE CONTACT WAS DRIVING 60 MPH WHEN THE REAR PASSENGER SIDE AWNING SLIDE COVER STARTED TO DETACH FROM THE MOTOR HOME. THE WINDSHIELD WIPERS WERE ALSO INOPERABLE. IN ADDITION, THE BOLTS THAT ATTACHED THE HOUSING TO THE CHASSIS WERE MISSING. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THERE WERE SCREWS MISSING FROM THE SIDE REAR AW... Read more
ITASCA
SUNCRUISER
(2007) - VISIBILITY
Jun 13, 2012
Incident date: Mar 24, 2009
IN 2009, WE DISCOVERED THAT WATER WAS LEAKING FROM THE WINDSHIELD ONTO THE DASHBOARD. TOOK IT TO THE DEALERSHIP AND THEY APPLIED SILICONE AND APPARENTLY STOPPED THE LEAK TEMPORARILY. NOW AGAIN, IN 2012 THE WINDSHIELD HAS STARTED LEAKING AGAIN AND IT APPEARS THAT THE FRAME THE WINDSHIELD SETS IN IS RUSTED. IT IS OUR UNDERSTANDING, THAT IF THIS IS NOT FIXED THE WINDSHIELD COULD POP OUT AND RESULT... Read more
ITASCA
SUNCRUISER
(2007) - STRUCTURE
Jun 13, 2012
Incident date: Mar 24, 2009
IN 2009, WE DISCOVERED THAT WATER WAS LEAKING FROM THE WINDSHIELD ONTO THE DASHBOARD. TOOK IT TO THE DEALERSHIP AND THEY APPLIED SILICONE AND APPARENTLY STOPPED THE LEAK TEMPORARILY. NOW AGAIN, IN 2012 THE WINDSHIELD HAS STARTED LEAKING AGAIN AND IT APPEARS THAT THE FRAME THE WINDSHIELD SETS IN IS RUSTED. IT IS OUR UNDERSTANDING, THAT IF THIS IS NOT FIXED THE WINDSHIELD COULD POP OUT AND RESULT... Read more
Incident date: May 1, 2012
WHILE TRAVELLING IN THE SLOW LANE OF A 4 LANE FREEWAY THE RIGHT FRONT WHEEL ARCH PANEL LITERALLY BLEW OFF WITH NO WARNING, IT IS A LARGE ENOUGH FIBERGLASS PANEL AND COULD EASILY HAVE KILLED A NEARBY MOTORCYCLIST OR EVEN THE DRIVER OF A SMALL CAR TRAVELLING ALONGSIDE AT FREEWAY SPEED. I BELIEVE THIS IS A MANUFACTURER DEFECT DUE TO THE POOR METHOD OF ATTACHMENT TO THE FRAME OF THE MOTORHOME, AS EVID... Read more
Incident date: Apr 2, 2012
CONSUMER WRITES IN REGARDS TO EARLY FAILURES ON MERCEDES 642 V6 ENGINE *TGW THE CONSUMER PURCHASED A WINNEBAGO NAVION MOTORHOME WHICH CAME EQUIPPED WITH AN ENGINE MANUFACTURED BY MERCEDES. THE CONSUMER STATED THE RV STARTED TO SHIFT IN A STRANGE MANNER AFTER A FEW HUNDRED MILES, THEN AFTER A THOUSAND MILES, THE SHIFTING BECAME VERY ERRATIC, SO THE CONSUMER DID MOSTLY MANUALLY SHIFTING. AFTER THE ... Read more
Incident date: Apr 2, 2012
CONSUMER WRITES IN REGARDS TO EARLY FAILURES ON MERCEDES 642 V6 ENGINE *TGW THE CONSUMER PURCHASED A WINNEBAGO NAVION MOTORHOME WHICH CAME EQUIPPED WITH AN ENGINE MANUFACTURED BY MERCEDES. THE CONSUMER STATED THE RV STARTED TO SHIFT IN A STRANGE MANNER AFTER A FEW HUNDRED MILES, THEN AFTER A THOUSAND MILES, THE SHIFTING BECAME VERY ERRATIC, SO THE CONSUMER DID MOSTLY MANUALLY SHIFTING. AFTER THE ... Read more
Incident date: Apr 2, 2012
CONSUMER WRITES IN REGARDS TO EARLY FAILURES ON MERCEDES 642 V6 ENGINE *TGW THE CONSUMER PURCHASED A WINNEBAGO NAVION MOTORHOME WHICH CAME EQUIPPED WITH AN ENGINE MANUFACTURED BY MERCEDES. THE CONSUMER STATED THE RV STARTED TO SHIFT IN A STRANGE MANNER AFTER A FEW HUNDRED MILES, THEN AFTER A THOUSAND MILES, THE SHIFTING BECAME VERY ERRATIC, SO THE CONSUMER DID MOSTLY MANUALLY SHIFTING. AFTER THE ... Read more
Incident date: Feb 24, 2012
TL* THE CONTACT OWNS A 2011 ITASCA REYO 25Q RV. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE SUDDENLY DECELERATED TO 45 MPH AND ENTERED INTO LIMP MODE. THE CHECK ENGINE LIGHT WAS ALSO ILLUMINATED ON THE INSTRUMENT PANEL DURING THE FAILURE. THE VEHICLE WAS SAFELY MANEUVERED TO THE SHOULDER AND SHUT OFF. THE FAILURE CONTINUED UPON RESTART. THE VEHICLE WAS THEN CAUTIOUSLY DRIVEN TO AN AU... Read more
Incident date: Feb 3, 2012
OUR MOTORHOME HAD A HAMSAR ELECTRO-MAGNETIC FLASHER WHICH IS USED TO MAKE THE HAZARD LIGHTS AND LEFT/RIGHT SIGNAL BLINK. IT IS LOCATED IN THE FUSE BOX IN THE OUTSIDE COMPARTMENT, NEAR DRIVER'S SIDE. IT STARTED SMOKING AND SMELLED BURNED, LOTS OF SMOKE STARTED COMING INTO THE MOTORHOME. THE HAZARD WERE NOT IN USE AT THE TIME - WE WERE JUST PARKED AND IT WAS OFF. WE REMOVED THE DEVICE AND IT WAS ENT... Read more
Incident date: Feb 3, 2012
OUR MOTORHOME HAD A HAMSAR ELECTRO-MAGNETIC FLASHER WHICH IS USED TO MAKE THE HAZARD LIGHTS AND LEFT/RIGHT SIGNAL BLINK. IT IS LOCATED IN THE FUSE BOX IN THE OUTSIDE COMPARTMENT, NEAR DRIVER'S SIDE. IT STARTED SMOKING AND SMELLED BURNED, LOTS OF SMOKE STARTED COMING INTO THE MOTORHOME. THE HAZARD WERE NOT IN USE AT THE TIME - WE WERE JUST PARKED AND IT WAS OFF. WE REMOVED THE DEVICE AND IT WAS ENT... Read more
ITASCA
SUNCRUISER
(2005) - SERVICE BRAKES, HYDRAULIC
Dec 2, 2011
Incident date: Nov 10, 2011
ON NOVEMBER 10, 2011 I WAS HAVING RECALL #51101-C COMPLETED ON MY MOTOR HOME. THE MECHANIC HAD THE BRAKES APART TO REPLACE THE BOSCH BRAKE CALIPERS AND HE DISCOVERED ALL FOUR ROTORS HAD 2 -3 CRACKS ON THE OUTSIDE PLATE. THE CRACKS STARTED ON THE OUTSIDE EDGE AND RADIATED IN ABOUT 2 INCHES. THE CRACKS WERE COMPLETELY THROUGH THE PLATE. WORKHORSE REFUSED TO ADMIT THE CRACKED ROTORS MIGHT HAVE ... Read more
Incident date: Jan 4, 2011
BRAKE FAILURE ITASCA RV. *TR
Incident date: Jan 4, 2011
BRAKE FAILURE ITASCA RV. *TR
Incident date: Feb 1, 2011
TL*THE CONTACT OWNS A 2003 ITASCA SUNOVA. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS THE BRAKES WERE APPLIED AND THEY WOULD NOT RELEASE. THE VEHICLE WAS ABLE TO BE DRIVEN AFTER WAITING A WHILE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO ADVISED HIM THAT THE BRAKES NEEDED TO BE REPLACED ALONG WITH THE ELECTRICAL MODULE. THE BRAKES WERE REPAIRED. THE FAILURE MILEAGE WAS APPROX... Read more
Incident date: Feb 1, 2011
TL*THE CONTACT OWNS A 2003 ITASCA SUNOVA. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS THE BRAKES WERE APPLIED AND THEY WOULD NOT RELEASE. THE VEHICLE WAS ABLE TO BE DRIVEN AFTER WAITING A WHILE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO ADVISED HIM THAT THE BRAKES NEEDED TO BE REPLACED ALONG WITH THE ELECTRICAL MODULE. THE BRAKES WERE REPAIRED. THE FAILURE MILEAGE WAS APPROX... Read more
Incident date: Nov 10, 2010
2011 WINNEBAGO ITASCA REYO MH LOST POWER, CHECK ENGINE LIGHT ON STEEP INCLINE ON INTERSTATE, DROPPED TO UNDER 30MPH, ALMOST REAR ENDED BY 18 WHEELER. TOW 70 MILES FOR REPAIR OF EGR AT 1800 MILES. LOSS OF POWER, CHECK ENGINE LIGHT AND MESSAGES ON INTERSTATE AT 2900 MILES, LIMP MODE. DROVE IN LIMP MODE 200 MILES FOR REPAIR OF PEDAL VALUE SENSOR. HAPPENED AGAIN AT 3600 MILES ON INTERSTATE, DROVE SLOW... Read more
ITASCA
SUNCRUISER
(2006) - TRAILER HITCHES
Nov 28, 2010
Incident date: Nov 17, 2010
I HAVE A 2006, 39 FOOT ITASCA COACH THAT CAME WITH A VALLEY INDUSTRIES TRAILER HITCH. THIS HITCH IS RATED FOR A MAXIMUM PULL OF 5000 POUNDS AND A MAXIMUM TONGUE WEIGHT OF 500 POUNDS. WHILE THE HITCH IS NOW FOUR YEARS OLD, IT ONLY HAS BEEN USED FOR APPROXIMATELY 17,000 MILES TO HAUL MY GMC ENVOY. THE ENVOY WEIGHS APPROXIMATELY 4700 POUNDS AND THE TONGUE WEIGHT, WHICH IS THE WEIGHT OF MY BLUE OX ... Read more
Incident date: Nov 8, 2010
DRIVER'S FRONT STEER TIRE BLOWOUT. THE BLOWOUT OCCURRED ON THE INSIDE SIDEWALL, NOT VISIBLE TO INSPECTION. TIRE IS PART OF ORIGINAL EQUIPMENT ON A NEW 2008 ITASCA, LATITUDE (MANUFACTURER WINNEBAGO) 40 FOOT DIESEL MOTOR HOME PURCHASED 2/29/2008.. MOTOR HOME HAS BEEN DRIVEN LESS THAN 8200 MILES. WE WERE TRAVELING ON I-95 FROM EXIT 29 IN GA TO EXIT 8 IN SC. DRIVING AT SPEED LIMIT, 65 AND 70 MPH IN H... Read more
ITASCA
SUNCRUISER
(2005) - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Oct 13, 2010
Incident date: Aug 8, 2010
DRIVING ON ROUTE 281 FROM BROWNSVILLE TX. TO SAN ANTONIO TX. IN MY 2005 ITASCA SUNCRUISER. AT ABOUT 65 MPH MY VEHICLE STARTED TO DRIFT ON THE ROAD. TRYING TO CORRECT IT I FOUND I HAD NO STEERING...I PUT ON MY BRAKES AND FOUND I HAD NO BRAKES. I WAS SCARED AND DID NOT KNOW WHAT TO DO. THE DASH INSTRUMENTS SHOWED ALTERNATOR PROBLEMS. ENGINE PROBLEMS..ETC...I FELT DEATH WAS NEAR...I TOOK MY FOOT ... Read more
Incident date: Sep 24, 2010
TL*THE CONTACT OWNS A 2004 ITASCA SUNRISE. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES SUDDENLY LOCKED UP AND THE VEHICLE WOULD ONLY MOVE AT A VERY LOW SPEED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND PARKED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN RECALL 09V110000 (SERVICE BRAKES, HYDRAULIC) BUT WHEN HE ATTEMPTED TO CALL THE MANUFACTURER, HE WAS UNABLE TO REACH A REPRES... Read more
ITASCA
SUNCRUISER
(2004) - SERVICE BRAKES, HYDRAULIC
Jul 19, 2010
Incident date: Jul 17, 2010
BRAKE FAILURE, HAPPENED TWO TIMES SO FAR. IT IS CONNECTED TO THE SAFETY RECALL 50901-C. WORKHORSE BRAKE CALIBER HANG UP. COMPANY FAILING TO ACT TO REPAIR W-20, W-22 CHASSIS. WORKHORSE CLAIMS THE HAVE NOTED THE PROBLEM, AND HAVE STARTED TO PRODUCE CALIBERS, THIS WAS STARTED BACK IN 2009. IF THIS COMPANY IS STILL BUILDING THESE CHASSIS'S HOW CAN THE SAY THAT THERE ARE NO PARTS AVAILABLE? *TR
Incident date: May 28, 2010
THE TURBO RESONATORS ON 2002-2007, 2.7 MERCEDES BENZ DIESEL ENGINES ARE DEFECTIVE! I AM ON MY THIRD ONE, AND I ONLY HAVE 15,000 MILES ON MY ENGINE, WHICH IS IN A 2007 ITASCA NAVION MOTOR HOME. WHEN THEY GO OUT ON THE INTERSTATE, YOU ARE PUT IN A VERY DANGEROUS SITUATION BECAUSE YOU CANNOT GO OVER 45 MPH, AND YOU'RE LIFE IS PUT IN DANGER. I HAVE EMAILED MERCEDES BENZ/DODGE/WINNEBAGO AND THEY SAY ... Read more
Incident date: May 28, 2010
I HAVE A 2007 ITASCA NAVION WITH A 2.7 MERCEDES BENZ DIESEL ENGINE ON A DODGE SPRINTER CHASSIS. THIS PAST SATURDAY, MAY 29, 2010, I HAD TO TAKE MY RV INTO KINGS DODGE TO HAVE MY THIRD RESONATOR REPLACED BECAUSE WHEN ONE GOES OUT, YOU CANNOT GO OVER 45 MPH ON THE INTERSTATE, AND THIS IS DANGEROUS. MY RV ONLY HAS 15,649 MILES ON IT!, SO I THINK THAT A RECALL NEEDS TO BE MADE, BY YOU, SO MERCEDES ... Read more
Incident date: Mar 25, 2010
THE SIDE WINDOWS(DOUBLE PANE) IN OUR 2001 WINNEBAGO ITASCA ARE FOGGYED UP, IT IS HARD TO SEE OUT THE REAR VIEW MIRRORS. I THANK THIS IS A SAFETY PROBLEM, AS WE HAVE HEARD OF MANY OTHER MAKES OF RV"S THAT HAVE THE SAME PROBLEMS. WE WERE TOLD THAT WE WOULD HAVE TO REPLACE THEM OURSELF, AT A COST OF OVER $2000.00. INSURANCE SAID IT IS WIRE & TORE ON THEM AND ARE NOT COVERED. I KNOW THE WINDOWS IN ... Read more
ITASCA
SUNCRUISER
(2003) - SERVICE BRAKES, HYDRAULIC
Mar 25, 2010
Incident date: Mar 13, 2010
I HAVE A 2003 ITASCA SUNCRUISER WITH THE WORKHORSE CHASSIS THAT IS UNDER RECALL FOR THE BRAKE CALIPER PROBLEMS. I ENCOUNTERED THE PROBLEM LAST SUMMER AND TOOK IT TO PARKVIEW RV IN SMYRNA, DE. THEY REBUILT THE FRONT AND BACK BRAKES, SEALS, CALIPERS, PADS AND SENSORS WHICH HAD MELTED. AT THE TIME THEY TOLD ME WORKHORSE WOULD NOT PAY FOR ANY OF THE WORK. LAST WEEK I TOOK THE REPAIRED UNIT TO FLOR... Read more
Incident date: Dec 3, 2008
TL* THE CONTACT OWNS A 2006 ITASCA SUNOVA RV WITH GOODYEAR TIRES DOT# MJ93-MAHW, SIZE 245/70/ R19. WHILE DRIVING 50 MPH SHE HEARD A PECULIAR NOISE FROM THE REAR END OF THE VEHICLE. UPON VEHICLE INSPECTION SHE NOTICED THAT THE INSIDE OF DRIVER-SIDE REAR TIRE HAD EXPLODED. THE TIRE WAS TAKEN TO A DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE INNER MESH LINING OF THE TIRE HAD CORRODED. THERE ... Read more
Incident date: Oct 1, 2009
2008 ITASCA MOTOR HOME HAS TRANSMISSION PROBLEMS. *NJ THE CONSUMER STATED ON 3 OCCASIONS, THE TRANSMISSION HAS SHIFTED IN A MANNER THAT IT TEMPORARILY LOCKED UP THE DRIVELINE ACCOMPANIED BY A LOUD NOISE. THE ENGINE ALSO EXCEEDED 3000 RPM'S BEFORE SHIFTING INTO HIGH GEAR. AT AROUND 1500 RPM, THE TRANSMISSION WOULD SOMETIMES GRAB THEN RELEASE AND GRAB AGAIN UPON ACCELERATION. THE TRANSMISSION WAS... Read more