Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 298 complaints for ITASCA
Incident date: Nov 22, 2024
Last fall while traveling north from Phoenix on [XXX] when I reached our campground in Cottonwood, AZ I got out and started to my set up to camp and noticed the engine grill was detached and tucked up against the radiator. It was held on by 2 brackets. All the others were broken as the epoxy failed. I know there is a recall from Winnebago currently for the engine hood brackets. I assume the same... Read more
Incident date: Aug 28, 2023
After having my front windshield replaced due to a recall my front camera quit working properly. This happened a year ago. Since then I have had a warning come up on my dash ever time I start my car saying the front camera has a fault and the front collision avoidance does not work. Additionally this effected the following. I have no cruise control, no blue cruise, no lane keeping assist, no self ... Read more
Incident date: Apr 3, 2023
This is being advertised as a child restraint, but clearly does not meet FMVSS.
Incident date: Apr 3, 2023
right side trim of windshield broke off while driving on highway this past weekend. 2APR2023. we heard a crack and then saw the trim flying behind us and then landing in middle of the road. lucky traffic was light and no one was directly behind us. the rubber weather stripping then wrapped around the side mirror which we had to physically remove.
Incident date: Apr 3, 2023
The contact owns a 2015 Itasca Sunstar 36Y built on a 2014 Ford F-59 chassis. The contact stated while driving at an undisclosed speed, the driver’s side window exploded, and the shattered pieces were propelled inside the vehicle. There were no injuries sustained. The contact replaced the window himself. The contact stated that the RV was jerking while driving at various speeds. The power train... Read more
Incident date: Jun 26, 2022
The windshield Carrier (frame) that the windshield sits in rusts out causing the windshield to NOT remain secure the carrier. This can be inspected upon request. I have found online, Many complaints about this issue. The safety factor is, the windshield could become loose or crack while traveling. I am not aware if this has been confirmed by a dealer. At this point, I have not had it inspected bu... Read more
Incident date: Jun 26, 2022
The windshield Carrier (frame) that the windshield sits in rusts out causing the windshield to NOT remain secure the carrier. This can be inspected upon request. I have found online, Many complaints about this issue. The safety factor is, the windshield could become loose or crack while traveling. I am not aware if this has been confirmed by a dealer. At this point, I have not had it inspected bu... Read more
Incident date: Jun 26, 2022
The windshield Carrier (frame) that the windshield sits in rusts out causing the windshield to NOT remain secure the carrier. This can be inspected upon request. I have found online, Many complaints about this issue. The safety factor is, the windshield could become loose or crack while traveling. I am not aware if this has been confirmed by a dealer. At this point, I have not had it inspected bu... Read more
Incident date: May 18, 2021
Aluminum wiper arm is mounted on a steel stud because of dissimilar metals spline on aluminum arm corroded/stripped causing wiper arm to stop functioning without any prior indication.
Incident date: May 5, 2021
OUR ENTIRE MOTORHOME BURNED COMPLETELY, WE BARELY ESCAPED WITH OUR LIVES, WHEN THE NORCOLD REFRIGERATOR CAUGHT FIRE IN THE NIGHT WHILE WE WERE ASLEEP. WE WERE PARKED ON REMOTE PRIVATE PROPERTY. Consumer stated from 2004- 2020 there was no issues with the refrigerator. Original owners: [XXX]and [XXX] Email: [XXX] @ aol.com Telephone [XXX] Address [XXX] Documents follow INFORMATION Redacted PUR... Read more
Fire
Incident date: May 5, 2021
OUR ENTIRE MOTORHOME BURNED COMPLETELY, WE BARELY ESCAPED WITH OUR LIVES, WHEN THE NORCOLD REFRIGERATOR CAUGHT FIRE IN THE NIGHT WHILE WE WERE ASLEEP. WE WERE PARKED ON REMOTE PRIVATE PROPERTY. Consumer stated from 2004- 2020 there was no issues with the refrigerator. Original owners: [XXX]and [XXX] Email: [XXX] @ aol.com Telephone [XXX] Address [XXX] Documents follow INFORMATION Redacted PUR... Read more
Fire
Incident date: May 5, 2021
OUR ENTIRE MOTORHOME BURNED COMPLETELY, WE BARELY ESCAPED WITH OUR LIVES, WHEN THE NORCOLD REFRIGERATOR CAUGHT FIRE IN THE NIGHT WHILE WE WERE ASLEEP. WE WERE PARKED ON REMOTE PRIVATE PROPERTY. Consumer stated from 2004- 2020 there was no issues with the refrigerator. Original owners: [XXX]and [XXX] Email: [XXX] @ aol.com Telephone [XXX] Address [XXX] Documents follow INFORMATION Redacted PUR... Read more
Fire
ITASCA
ELLIPSE
(2006) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
Mar 30, 2021
Incident date: Mar 23, 2021
TL* THE CONTACT OWNS A 2006 ITASCA ELLIPSE MOTORHOME EQUIPPED WITH A HIGH-PRESSURE LIQUID PROPANE HOSE WITH PART NUMBER: 195011-01-000. THE CONTACT DID NOT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V625000 (EQUIPMENT) HOWEVER, THE EQUIPMENT FAILURE WAS EXPERIENCED. THE CONTACT STATED THAT HE NOTICED A LIQUID PROPANE LEAK COMING FROM THE ENDS OF THE HOSE FITTINGS. THE CONTACT NOTIFIED THE MA... Read more
Incident date: Jan 26, 2021
TL* THE CONTACT OWNS A 2006 ITASCA SUNRISE. THE CONTACT STATED WHILE IN A STORM THE ROOF OF THE RV DISLODGED FROM BODY. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000. ## VIN PASSED ## 2006 WINNEBAGO ITASCA SUNRISE ##
Incident date: Feb 1, 2017
1ST EVENT. 1/3017. DRIVING S. I75, APPROX. 65MPH, FROM OCALA TO TAMPA LOST CRUISE CONTROL,THESE MESSAGES APPEARED ON INSTRUMENT DISPLAY:ABS VISIT WORKSHOP, ESP VISIT WORKSHOP AND A TIRE IMAGE VISIT WORKSHOP. TOOK NEXT EXIT AND REFERRED TO THE SPRINTER MANUAL. VERY CONCERNED AFTER READING WHAT WAS DEACTIVATED. CALLED M-B OF WESLEY CHAPEL AND WAS TOLD I COULD DRIVE TO THEIR SERVICE CENTER ABOUT 5... Read more
Incident date: Feb 1, 2017
1ST EVENT. 1/3017. DRIVING S. I75, APPROX. 65MPH, FROM OCALA TO TAMPA LOST CRUISE CONTROL,THESE MESSAGES APPEARED ON INSTRUMENT DISPLAY:ABS VISIT WORKSHOP, ESP VISIT WORKSHOP AND A TIRE IMAGE VISIT WORKSHOP. TOOK NEXT EXIT AND REFERRED TO THE SPRINTER MANUAL. VERY CONCERNED AFTER READING WHAT WAS DEACTIVATED. CALLED M-B OF WESLEY CHAPEL AND WAS TOLD I COULD DRIVE TO THEIR SERVICE CENTER ABOUT 5... Read more
Incident date: Feb 1, 2017
1ST EVENT. 1/3017. DRIVING S. I75, APPROX. 65MPH, FROM OCALA TO TAMPA LOST CRUISE CONTROL,THESE MESSAGES APPEARED ON INSTRUMENT DISPLAY:ABS VISIT WORKSHOP, ESP VISIT WORKSHOP AND A TIRE IMAGE VISIT WORKSHOP. TOOK NEXT EXIT AND REFERRED TO THE SPRINTER MANUAL. VERY CONCERNED AFTER READING WHAT WAS DEACTIVATED. CALLED M-B OF WESLEY CHAPEL AND WAS TOLD I COULD DRIVE TO THEIR SERVICE CENTER ABOUT 5... Read more
Incident date: Sep 27, 2020
NOW TWO MONTHS AFTER THE LAST IDENTICAL INCIDENT, ANOTHER WHEEL SPEED CONTROL SENSOR FAILED (REAR AXLE) THAT AFFECTED NOT ONLY CRUISE-CONTROL BUT ALSO DISABLED ABS BRAKES AND STABILITY CONTROL FUNCTIONS DURING A LONG AND RAINY TRIP TO PA. (SEE EARLIER COMPLAINT #11340388) OVER THE PAST FIVE YEARS, THIS IS NOW THE FIFTH WHEEL SPEED SENSOR NEEDING REPLACEMENT AND THIS PARTICULAR INCIDENT REFLECTS ... Read more
Incident date: Sep 27, 2020
NOW TWO MONTHS AFTER THE LAST IDENTICAL INCIDENT, ANOTHER WHEEL SPEED CONTROL SENSOR FAILED (REAR AXLE) THAT AFFECTED NOT ONLY CRUISE-CONTROL BUT ALSO DISABLED ABS BRAKES AND STABILITY CONTROL FUNCTIONS DURING A LONG AND RAINY TRIP TO PA. (SEE EARLIER COMPLAINT #11340388) OVER THE PAST FIVE YEARS, THIS IS NOW THE FIFTH WHEEL SPEED SENSOR NEEDING REPLACEMENT AND THIS PARTICULAR INCIDENT REFLECTS ... Read more
Incident date: Sep 27, 2020
NOW TWO MONTHS AFTER THE LAST IDENTICAL INCIDENT, ANOTHER WHEEL SPEED CONTROL SENSOR FAILED (REAR AXLE) THAT AFFECTED NOT ONLY CRUISE-CONTROL BUT ALSO DISABLED ABS BRAKES AND STABILITY CONTROL FUNCTIONS DURING A LONG AND RAINY TRIP TO PA. (SEE EARLIER COMPLAINT #11340388) OVER THE PAST FIVE YEARS, THIS IS NOW THE FIFTH WHEEL SPEED SENSOR NEEDING REPLACEMENT AND THIS PARTICULAR INCIDENT REFLECTS ... Read more
Incident date: Jun 20, 2020
THIS REGARDS THE MERCEDES BENZ SPRINTER 3500 MODEL CHASSIS, NOT THE WINNEBAGO COACH. ON MULTIPLE OCCASIONS, THE WHEEL SPEED SENSORS HAVE FAILED AND THIS TIME DROVE THE CRUISE CONTROL PAST SET LIMIT OF 60 MPH TO > 70 MPH WITHOUT ANY DRIVER INTERACTION. THESE SENSOR FAILURES DEMONSTRATE A CLEAR SAFETY DEFECT AND LIKELY MB PRODUCING DEFECTIVE PARTS. ALL SUCH SPRINTER VEHICLES WITH THESE SENSORS SH... Read more
Incident date: Jun 20, 2020
THIS REGARDS THE MERCEDES BENZ SPRINTER 3500 MODEL CHASSIS, NOT THE WINNEBAGO COACH. ON MULTIPLE OCCASIONS, THE WHEEL SPEED SENSORS HAVE FAILED AND THIS TIME DROVE THE CRUISE CONTROL PAST SET LIMIT OF 60 MPH TO > 70 MPH WITHOUT ANY DRIVER INTERACTION. THESE SENSOR FAILURES DEMONSTRATE A CLEAR SAFETY DEFECT AND LIKELY MB PRODUCING DEFECTIVE PARTS. ALL SUCH SPRINTER VEHICLES WITH THESE SENSORS SH... Read more
Incident date: Jun 20, 2020
THIS REGARDS THE MERCEDES BENZ SPRINTER 3500 MODEL CHASSIS, NOT THE WINNEBAGO COACH. ON MULTIPLE OCCASIONS, THE WHEEL SPEED SENSORS HAVE FAILED AND THIS TIME DROVE THE CRUISE CONTROL PAST SET LIMIT OF 60 MPH TO > 70 MPH WITHOUT ANY DRIVER INTERACTION. THESE SENSOR FAILURES DEMONSTRATE A CLEAR SAFETY DEFECT AND LIKELY MB PRODUCING DEFECTIVE PARTS. ALL SUCH SPRINTER VEHICLES WITH THESE SENSORS SH... Read more
Incident date: Jul 1, 2020
ALL FOUR ABS WHEEL SENSORS FAILED WITHIN SEVEN DAYS, THE COST TO REPLACE OVER $1100.00. THE TRANSMISSION WENT INTO LIMP MODE HAD TO DRIVE 15 MPH FOR OVER AN HOUR TO GET HOME. VEHICLE HAD TO BE TOWED FROM WINDFALL, IN TO INDIANAPOLIS, IN
Incident date: Jul 1, 2020
ALL FOUR ABS WHEEL SENSORS FAILED WITHIN SEVEN DAYS, THE COST TO REPLACE OVER $1100.00. THE TRANSMISSION WENT INTO LIMP MODE HAD TO DRIVE 15 MPH FOR OVER AN HOUR TO GET HOME. VEHICLE HAD TO BE TOWED FROM WINDFALL, IN TO INDIANAPOLIS, IN
Incident date: Jul 1, 2020
ALL FOUR ABS WHEEL SENSORS FAILED WITHIN SEVEN DAYS, THE COST TO REPLACE OVER $1100.00. THE TRANSMISSION WENT INTO LIMP MODE HAD TO DRIVE 15 MPH FOR OVER AN HOUR TO GET HOME. VEHICLE HAD TO BE TOWED FROM WINDFALL, IN TO INDIANAPOLIS, IN
ITASCA
SUNCRUISER
(2010) — ELECTRICAL SYSTEM
Mar 10, 2020
Incident date: Jan 1, 2012
THIS MAY BE TOO OLD FOR YOU TO CARE. BUT RECENTLY I WAS TOLD THAT I SHOULD WRITE YOU. I HAVE ATTEMPTED TO ATTACH A PICTURE OF A 1/0 WIRE WITH ABOUT 4 INCHES OF IT INSULATION MELTED AWAY OR BURNT. THE WIRE IS DIRECTLY CONNECTED TO THE ENGINE STARTING BATTERIES. THE RIG IS A FRONT ENGINE DIESEL CHASSIS (FRED). WHEN WINNEBAGO MANUFACTURED MY RIG THEY BASICALLY COBBLED IT FROM THEIR DESIGN O... Read more
Incident date: Apr 30, 2019
TL* THE CONTACT OWNS 2019 ITASCA SUNSTAR. THE CONTACT STATED HER HUSBAND WAS DRIVING 70 MPH WHEN THE VEHICLE STARTED TO SWING FROM SIDE TO SIDE. THE CONTACT HUSBAND WAS ABLE TO HOLD THE STEERING WHEEL BACK TO NORMAL AFTER PASSING LARGE DIESEL TRUCK. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER LA MESA RV CENTER ALBUQUERQUE LOCATED AT 401 CORDERO MESA ... Read more
ITASCA
SUNCRUISER
(1994) — SERVICE BRAKES
Feb 18, 2020
Incident date: Feb 4, 2020
TL* THE CONTACT OWNS A 2009 FORD F-550 EQUIPPED WITH AN 1994 WINNEBAGO ITASCA SUN CRUISER. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE BRAKE PEDAL WAS DEPRESSED, HOWEVER, TRAVELED TO THE FLOOR WHILE THE BRAKE FLUID LOW WARNING LIGHT ILLUMINATED. THE RV WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS INSPECTED AND NOTICED THAT THE BRAKE LINES WERE LEAKING AND HAD EXTREME CORROSION. THE R... Read more
Incident date: May 18, 2019
WE HAVE NOW HAD TO REPLACE 6 WHEEL SENSORS ON THIS MERCEDES SPRINTER-BASED RV THAT WAS PURCHASED IN JUNE 2015 (SO IT IS NOT QUITE 4 YEARS OLD) AND HAS ONLY ~40600 MILES ON IT. IT IS APPARENTLY A WELL KNOWN PROBLEM WITH SPRINTER BASED RVS, BUT NOT WITH SPRINTER VANS. WHENEVER A SENSOR FAILS (WHICH VIRTUALLY ALWAYS OCCURS WHEN WE ARE ON A LONG DISTANCE TRIP WITH THE RV), ANTILOCK BRAKES, STABILITY C... Read more
Incident date: Jan 22, 2018
TL* THE CONTACT OWNS A 2013 ITASCA SUNOVA EQUIPPED WITH A KIDDE FIRE EXTINGUISHER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V782000 (EQUIPMENT); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN T... Read more
Incident date: Jun 29, 2018
PLACED PRNDL IN PARK, ENGAGED MANUAL EMERGENCY BRAKE. LEFT VEHICLE IN STATIONARY STATE TO PUNCH IN A GATE CODE AT A STORAGE LOT. VEHICLE ROLLED FORWARD UNTIL BRAKE WAS APPLIED. CHECKED PRNDL, WHICH WAS STILL IN PARK, AND CHECKED EMERGENCY BRAKE, STILL APPLIED.
Incident date: Feb 27, 2018
WHILE DRIVING MY 2007 ITASCA SUNRISE FORD CHASSIS AT SPEEDS OF 60 MPH I FELT AN INTERMITTENT SHIMMY IN THE STEERING COLUMN. I HEARD A SMALL SQUEAL SOUND THAT WENT AWAY. AFTER DRIVING I NOTICED THAT THE RIGHT WHEEL WAS RATHER WARM. I THOUGHT IT WAS THE BRAKE GRABBING THE ROTOR. I TOOK THE RV TO THE CLOSEST RV REPAIR SHOP. ONCE ON THE RV LIFT, THE SERVICE TECHNICIAN STATED THAT I WAS LUCKY TO BE ALI... Read more
Incident date: Sep 9, 2017
I RESPONDED TO A RECALL NOTICE (S91) ABS BRAKE LIGHT INDICATOR LIGHT MALFUNCTION. I WAS ADVISED THAT THIS IS DONE AS A SOFTWARE UPDATE TO THE COMPUTER ON MY SPRINTER MOTOR HOME. THE WORK WAS DONE BY ARRIGO DODGE.. HOWEVER, THE NEXT TIME I USED THE MOTOR HOME, THE ABS BREAK SYSTEM FAILED (WHILE EVACUATING HURRICANE IRMA) THUS CAUSING THE MOTOR HOME TO GET STUCK IN 2ND GEAR WITH NO ABS BRAKES.. TH... Read more
ITASCA
SUNCRUISER
(2013) — UNKNOWN OR OTHER
Jan 29, 2018
Incident date: Jan 10, 2018
HAD KIDDE FIRE EXTINGUISHER IN MOTORHOME. PULLED UNIT AFTER RECALL OF GENERAL NOTIFICATION ON NEWS BROADCAST AND CHECKED FUNCTION. UNIT FAILED TO FUNCTION. DISPOSED OF NON-FUNCTIONAL UNIT, REPLACED WITH NEW UNIT FOR SAFETY. CALLED KIDDE AFTER NOTIFICATION BY WINNEBAGO INDUSTRIES. KIDDE WOULD NOT SEND APPROPRIATE REPLACEMENT ITEM. DANGEROUS TO EQUIP MOTORHOMES WITH DEFECTIVE FIRE EXTINGUISHER... Read more
Incident date: Aug 23, 2017
FAILURE OF THE PLASTIC TURBO NOISE DAMPENER CAUSED IMMEDIATE LOSS OF POWER AND PLACING US IN A PRECARIOUS SITUATION WHILE GOING UPHILL ON A BUSY HIGHWAY.
Incident date: May 26, 2017
THIS COMPLAINT IS ABOUT THE CUMMINS ISL ENGINE FAILURES. A LIGHT ON OUR DASH PINGED AND FLASHED. I CALLED FREIGHTLINER AND WAS TOLD IT WAS A STOP ENGINE LIGHT. I WAS TOLD IT WAS PROBABLY A "GLITC" AND IT WAS OKAY TO DRIVE. HOWEVER, WE TOOK IT INTO A FREIGHTLINER/CUMMINS REPAIR FACILITY TO JUST CHECK IT OUT. THEY FOUND THAT THE OIL PRESSURE WAS FINE, NO PROBLEM WITH THE SENDING UNIT, OR THE DASH IN... Read more
Incident date: Mar 9, 2017
WHILE DRIVING ON INTERSTATE 40 AT 70 MPH LEFT REAR OUTER TIRE SUDDENLY SUFFERED TREAD SEPARATION AND BLOWOUT. NO INJURIES OCCURRED. CONTROL OF THE VEHICLE WAS EASILY MAINTAINED WHILE PULLING OVER TO THE SHOULDER. BODY DAMAGE CAUSED BY THE TREAD SEPARATION INCLUDED BROKEN FENDER FLAIR, BENT MUD FLAP BRACKET AND COMPARTMENT LOCATED IMMEDIATELY TO THE REAR OF THE WHEEL WAS BENT AND TORN. ROAD SERVICE... Read more
Incident date: Oct 27, 2016
I RECEIVED A RECALL NOTICE RE: PASSENGER AIRBAG INFLATOR HOUSING. THE RECALL # IS R49/NHTSA 15V-354. EVERY DEALER I HAVE CONTACTED STATES THAT IT WILL BE AT LEAST MARCH BEFORE THEY START RECEVIING REPLACEMENT PARTS FOR THIS RECALL. IF IT'S SO IMPORTANT TO BE REPLACED, HOW COME I'M BEING TOLD IT WILL BE AT LEAST 6 MONTHS??? WHAT IS BEING DOEN ABOUT IT IN THE MEAN TIME?
Incident date: Oct 16, 2016
WHILE INSPECTING THE UNDERCARRIAGE OF MY 2017 ITASCA SPIRIT IF331G WITH APPROXIMATELY 2000 DELIVERY MILES, I NOTICED A FLOOR SCREW CONTACTING A WIRING HARNESS IN VICINITY OF REAR DIFFERENTIAL. THE CONTACT HAPPENED TO BE MADE WHERE THERE IS ELECTRICAL TAPE AND THE ELECTRICAL TAPE IS ALREADY DAMAGED AT THE POINT OF CONTACT. THE MANUFACTURER SHOULD INVESTIGATE THE POTENTIAL FOR AN ELECTRICAL SHORT-CI... Read more
Incident date: Jun 19, 2016
TL* THE CONTACT OWNS A 2004 ITASCA HORIZON EQUIPPED WITH SYNERGY AP400 TIRES (NA), SIZE: 295/75/R22.5 (NA). WHILE DRIVING 55 MPH, AN ABNORMAL NOISE WAS OBSERVED AND THE FRONT PASSENGER SIDE TIRE TREAD BEGAN TO SEPARATE. THE TIRE WAS NOT DIAGNOSED, BUT WAS REPAIRED BY ROADSIDE ASSISTANCE. DUE TO THE FAILURE, THE BOTTOM OF THE RV WAS DAMAGED. THE MANUFACTURER OF THE TIRE WAS NOT NOTIFIED. THE TIRE F... Read more
Incident date: Sep 11, 2015
CPSC: 2015 ITASCA NAVION: CONSUMER STATED THERE WAS AN ISSUE WITH CARBON MONOXIDE. *SS THE CONSUMER STATED HE PURCHASED A MOTOR HOME. AT THE TIME., THE GENERATOR WAS INOPERABLE. WHEN HE PICKED THE MOTOR HOME UP, HE NOTICED THE EXHAUST PIPE WAS LOCATED BEHIND THE BACK WHEEL AND UNDER AN AWNING. THE CONSUMER WAS CONCERNED ABOUT CARBON MONOXIDE WHEN USING THE GENERATOR. *JB
Incident date: Sep 11, 2015
CPSC: 2015 ITASCA NAVION: CONSUMER STATED THERE WAS AN ISSUE WITH CARBON MONOXIDE. *SS THE CONSUMER STATED HE PURCHASED A MOTOR HOME. AT THE TIME., THE GENERATOR WAS INOPERABLE. WHEN HE PICKED THE MOTOR HOME UP, HE NOTICED THE EXHAUST PIPE WAS LOCATED BEHIND THE BACK WHEEL AND UNDER AN AWNING. THE CONSUMER WAS CONCERNED ABOUT CARBON MONOXIDE WHEN USING THE GENERATOR. *JB
Incident date: Oct 24, 2015
I AM REPORTING THE MICHELIN XRV TIRES INSTALLED FROM THE MANUFACTURER HAS BEGUN TO CRACK. AFTER AN INSPECTION AT A AUTHORIZED MICHELIN DEALER, IT WAS DETERMINED I HAD, AT A MINIMUM, 3 TIRES SUFFERING FROM SEVERE CRACKING AND WOULD BE CONSIDERED UNSAFE FOR THE ROAD.
Incident date: Sep 5, 2014
SEAT BELT INSTALLED IN SUCH A MANNER THAT RESTRAINT WOULD BE APPLIED ABOVE THE HIPS/PELVIS IN SUCH A MANNER THAT PRESSURE WOULD CREATE INJURY TO ABDOMEN OR SPINE FOR THE PASSENGER.....UPDATED 08/20/15 *BF THE CONSUMER STATED THE DEALER AND MANUFACTURER WERE NOTIFIED. NEITHER OFFERED ANY ASSISTANCE. UPDATED 9/30/2015*JS
Incident date: Oct 15, 2014
TIRE SIDE WALL BLEW OUT ON INTERSTATE 95. DAY WAS CLEAR AND SUNNY NO ROAD,HAZARDS. HAD TIRE REPLACED RETURNED TIRE TO GOODYEAR THEY DENIED THE CLAIM CLAIMING IT AS AN IMPACT BREAK. NO IMPACT TO INSIDE DUAL HAD BEEN DRIVING FOR FIVE HOURS ON THE INSTATE WHEN THE TIRE BLEW AND IT WAS DAY TWO OF A THREE DAY TRIP ALL ON INTERSTATE ROADS. *TR
ITASCA
SUNCRUISER
(2007) — ELECTRICAL SYSTEM
Jan 1, 2015
Incident date: Nov 3, 2014
HEATILATOR ELECTRIC FIREPLACE INSERT ELECTRONIC BOARD AND WIRES SHORTED OUT AND BURNED. WE WERE PARKED IN A CAMPSITE AND LUCKILY SITTING THERE AS SPARKS FLEW PLUS WIRES SMOKING. I UNPLUGGED UNIT SO NOTHING ELSE WOULD BURN. IT DID NOT THROW A FUSE OR BREAKER. WIRES WERE JUST HANGING FROM HEATING UNIT. *JS
Fire
Incident date: Nov 15, 2014
WHILE DRIVING NORTH ON I-15 BETWEEN HESPERIA AND BARSTOW, CALIFORNIA, THE FIBERGLASS SKIN ON THE ROOF OF OUR RV STARTED BLOWING OFF. BY THE TIME WE WERE ABLE TO SAFELY PULL TO THE SIDE OF THE FREEWAY, 80% OF THE ROOF SKIN HAD SEPARATED FROM THE FRAME AND LARGE PARTS WERE FLYING THROUGH THE AIR. FORTUNATELY THE WIND WAS BLOWING TOWARDS THE SHOULDER AND MOST OF THE FLYING DEBRIS LANDED ON THE SIDE ... Read more
ITASCA
SUNCRUISER
(2006) — TIRES
Oct 29, 2014
Incident date: Oct 14, 2014
WE PURCHASED FOUR (4) NEW MICHELIN TIRES FOR THE REAR OF OUR 2006 ITASCA SUN CRUISER IN JUNE, 2014. THESE ARE THE MICHELIN XRV TIRES (235/80R22.5). WHILE DRIVING ON I-24 IN MANCHESTER, TN, WE HAD A BLOW OUT ON ONE OF THE NEW TIRES (REAR, OUTSIDE TIRE BUT THE DAMAGE WAS ON THE INSIDE NEXT TO THE AXLE TIRE). LUCKILY, WE CARRY A SPARE TIRE ON A RIM. CONTACTING THREE DIFFERENT DEALERS IN THE AREA,... Read more
Incident date: Aug 14, 2013
MY WIFE STEPPED UP ON THE STEP TO ENTER THE VEHICLE AND THE STEP FELL OFF ON THE FRONT END. THE STEP WAS ONLY ATTACHED TO THE FIBERGLASS SHELL WITH 3 SMALL POP-RIVETS. *TR
1 injured