Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 5,697 complaints for ISUZU
Incident date: Apr 15, 1990
1ST INCIDENT OCCURRED 1990 AT 5 MPH. LOST POWER. WHEEL WAS EXTENDING FROM CAR. 1200 MILES LATER, 2ND INCIDENT OCCURRED AT 40 MPH, NEAR CLIFF. WHEEL AND AXLE DEPARTED, PASSED VEHICLE, SWUNG BACK & HIT VEHICLE. PAID LAREDO TX DEALER TO DISMANTLED OTHER AXLES AND EXAMINED DIFFERENTIAL. 1200 MILES LATER REAR DIFFERENTIAL FAILED. CHARLSTON, SC DEALER GUARANTEED NO FAILURE. SEVERAL THOUSAND MILES LATER,... Read more
ISUZU
RODEO
(1998) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Jun 23, 2000
Incident date: May 22, 2000
WHEN APPLYING THE BRAKES, THE ABS SYSTEM SEEMS TO ENGAGE PREMATURELY AT ABOUT 35-40 MPH AND IF THE VEHICLE HITS ANY TYPE OF BUMP WHEN IN THE PROCESS OF SLOWING DOWN, ONE CANNOT STOP THE VEHICLE UNTIL THE ABS SYSTEM BRINGS THE VEHICLE TO A STOP. I WAS ADVISED BY THE DEALER THAT THE ABS SYSTEM WAS "DESIGNED TO HELP MAINTAIN STEERING CONTROL DURING BRAKING" AND PREVENT SKIDDING AND IS FUNCTIONING PRO... Read more
ISUZU
AMIGO
(1999) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Jun 23, 2000
Incident date: Feb 1, 2000
WHEN COMING TO A COMPLETE STOP, AND WHEN APPLYING THE BRAKES THE ABS SYSTEM FAILS TO WORK PROPERLY OVER A ROUGH SURFACE. WHICH HAS ALMOST CAUSED A COLLISION. WHEN TAKEN TO THE DEALERSHIP, THE FOREMAN TRIED TO EXPLAIN TO ME THAT THIS IS NORMAL FOR THIS VEHICLE. THIS STIKES ME AS ODD SINCE THE PROBLEM JUST RECENTLY BEGUN. THE DEALERSHIP HAS DONE NOTHING TO CORRECT THE PROBLEM. *AK
Incident date: Apr 1, 2000
THIS IS THE 2ND IMPULSE THAT I HAVE OWNED, AND I THOUGHT IT WOULD ONLY HAPPEN TO MY FIRST ONE, BUT THIS ONE IS THE SAME WAY. WHEN IT GETS WARM OUT, THE ENGINE HAS IDLING PROBLEMS. THEN OTHER IMPULSE I HAD (1990) DID IT FROM DAY 1 AT 55000 MILES. *AK
Incident date: Jan 15, 2000
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
ISUZU
AMIGO
(1998) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Jun 23, 2000
ABS BRAKES ENGAGE ON DRY BUMPY PAVEMENT, CAUSING INCREASED BREAKING DISTANCE. THIS OCCURS ALL THE TIME. NO DEALER SOLUTION. *AK
INSULATIVE SPRAY ON ECU BOARD CAUSES ELECTRICAL SHORTS IN HOT WEATHER. THIS LEADS TO IDLE SPEEDS FROM 400RPM TO 2000RPM. MAJOR CONCERN IS RANDOM STALLING. UNABLE TO START CAR AFTER STALLING. KNOWN TO HAPPEN WHILE DRIVING, WHICH CAN BE QUITE A HAZARD AS THE CAR IS STRANDED IN THE MIDDLE OF THE ROAD. NOT SAFE. THIS IS A KNOWN PROBLEM. - HTTP://WWW.ISUZUPERFORMANCE.COM/ISUZUWEB/RECALL.HTML. *A... Read more
Incident date: Mar 29, 2000
I HAVE HAD SEVERAL PROBLEMS WITH THIS VEHICLE THAT I HAVE ONLY HAD FOR 3 MONTHS. THE DEALER IS OF NO HELP AND I DONT KNOW WHAT ELSE TO DO!!NO SAFETY DEFECT LISTED IN SUMMARY. *AK
Incident date: Jun 20, 2000
ENGINE --WHILE DRIVING (USUALLY AT SPEEDS BETWEEN 25 AND 40 MPH) AND USUALLY WHILE TURNING THE VEHICLE EITHER RIGHT OR LEFT THE ENGINE WILL COMPLETLY SHUT ITSELF OFF. THE WARNING LIGHTS KICK ON AND THE ENGINE KICKS OFF. ON OCCASION, WHILE PARKED OR GOING INTO REVERSE THE ENGINE WILL DO THE EXACT SAME THING. I HAVE NOTICED THAT WHILE PARKED THE RPM'S SEEM TO INCREASE GREATLY BEFORE THE VEHICLE S... Read more
Incident date: Jun 20, 2000
ENGINE --WHILE DRIVING (USUALLY AT SPEEDS BETWEEN 25 AND 40 MPH) AND USUALLY WHILE TURNING THE VEHICLE EITHER RIGHT OR LEFT THE ENGINE WILL COMPLETLY SHUT ITSELF OFF. THE WARNING LIGHTS KICK ON AND THE ENGINE KICKS OFF. ON OCCASION, WHILE PARKED OR GOING INTO REVERSE THE ENGINE WILL DO THE EXACT SAME THING. I HAVE NOTICED THAT WHILE PARKED THE RPM'S SEEM TO INCREASE GREATLY BEFORE THE VEHICLE S... Read more
Incident date: Jun 19, 1999
AFTER TAKING VEHICLE FOR MAINTENANCE WORK TO A LOCAL REPAIR SHOP, TECHNICIAN TRIED TO REPLACE TIRES, AND LUGS: NUTS BROKE OFF. *AK
ISUZU
AMIGO
(1998) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Jun 13, 2000
Incident date: Jun 12, 2000
WHILE DRIVING ON ROAD PULLED UP TO THE INTERSECTION WHEN LIGHT TURNED RED, CONSUMER APPLIED BRAKES TO SLOWDOWN, BUT BRAKE PEDAL WENT TO THE FLOOR. CAUSED EXTENDED STOPPING DISTANCE AND VEHICLE WENT THROUGH THE INTERSECTION. CONTACTED DEALER. *AK *ML
TRANSMISSION ENGINE CYLINDER (4TH CYLINDER) FAILED. NLM
ISUZU
RODEO
(1999) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Jun 12, 2000
Incident date: Jun 12, 2000
WHEN VEHICLE GOES OVER A BUMP IN THE ROAD ANTI-LOCK BRAKE SYSTEM MAKES A NOISE, AND THE BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR. BRAKES ARE NOT OPERABLE. *AK
Incident date: Jun 12, 2000
VEHICLE IDLES HIGH, AND THEN TAKES OFF WITHOUT PRIOR WARNING. *AK
Incident date: Jun 9, 2000
WHEN VEHICLE IS TRAVELING ABOUT 35 TO45 MPH VEHICLE STOPS, AND ENGINE SHUTS DOWN EVERYTHING. *AK
ISUZU
RODEO
(1998) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Jun 6, 2000
Incident date: Feb 1, 2000
ABS SYSTEM PREVENTS STOPPING VEHICLE AFTER HITTING ANY BUMP WHEN APPLYING BRAKES AT ABOUT 40 MPH. DEALER SAYS THAT EVERYTHING IS WORKING PROPERLY. PROBLEM STILL EXISTS. *ML
Incident date: Feb 1, 2000
ABS SYSTEM PREVENTS STOPPING VEHICLE AFTER HITTING ANY BUMP WHEN APPLYING BRAKES AT ABOUT 40 MPH. DEALER SAYS THAT EVERYTHING IS WORKING PROPERLY. PROBLEM STILL EXISTS. *ML
Incident date: May 19, 2000
CONSUMER WAS GOING AT ABOUT 55 AND ANOTHER VEHICLE HIT CONSUMER'S VEHICLE AT ABOUT 85 MPH . CONSUMER'S VEHICLE, IN TURN, HIT A UTILITY VEHICLE, AND WENT INTO A GAURDRAIL. UPON IMPACT, AIRBAGS DIDN'T DEPLOY. CONSUMER'S VEHICLE WAS TOTALLED. *AK
Crash
1 injured
Incident date: May 31, 2000
ENGINE CHECK LIGHT KEEPS COMING ON. CONSUMER TOOK THE VEHICLE TO DEALERSHIP, AND OXGEN SENSOR WAS REPLACED. *AK
Incident date: May 31, 2000
ENGINE CHECK LIGHT KEEPS COMING ON. CONSUMER TOOK THE VEHICLE TO DEALERSHIP, AND OXGEN SENSOR WAS REPLACED. *AK
ISUZU
RODEO
(1999) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
May 31, 2000
Incident date: May 19, 2000
THE CAR EITHER SURGES SLIGHTLY OR THE BRAKES DO NOT INITIALLY ENGAGE WHEN STEPPED ON IN AN EMERGENCY SITUATION CAUSING THE STOPPING DISTANCE TO INCREASE UNEXPECTEDLY. IT IS AN INTERMITTENT PROBLEM. DEALER CANNOT DUPLICATE.*AK
Crash
Incident date: May 24, 2000
VEHICLE WAS PARKED INSIDE OF THE DRIVEWAY. CONSUMER RETURNED FIFTEEN MINUTES LATER AND FOUND VEHICLE ON FIRE. WIRING BY THE GEAR SHIFT CAUGHT ON FIRE. *AK *ML
Fire
ISUZU
RODEO
(1998) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
May 24, 2000
Incident date: Apr 15, 1999
IN OCTOBER OF 1998 I HAD AN INCIDENT WHERE I NEEDED TO MAKE A LEFT TURN ON A RESIDENTIAL STREET. WHEN I BRAKED TO SLOW DOWN, I COULDN'T STOP AND WENT THROUGH INTERSECTION. LUCKILY NO CARS WERE AROUND. I WAS VERY CONFUSED BECAUSE SUDDENLY THE BRAKES SEEMED FINE. I TOLD PEOPLE ABOUT THIS AND JUST FIGURED IT WAS A STRANGE INCIDENT. IN APRIL OF 1999 I WAS DRIVING WITH A FRIEND AND TRAVELING ABOUT 35MP... Read more
Crash
Incident date: May 1, 2000
RECEIVED RECALL NOTICE 00V058000 IN MAIL & CONTACTED THE DEALERSHIP. WAS INFORMED THAT NO PARTS WERE AVAILABLE FOR THE REAR AXLE. THE PARTS WERE ON NATIONAL BACK ORDER. *AK
VEHICLE'S TIRES ARE BAD, REQUIRE REPLACEMENT AFTER ONE YEAR. MJS
Incident date: Jun 1, 1999
AIR CONDITIONING SYSTEM CONTINUALLY FAILS, FIVE REPAIR ATTEMPTS IN ONE YEAR, HOWEVER IS STILL NOT WORKING PROPERLY. MJS
Incident date: Apr 25, 2000
THE ENGINE OF THE VEHICLE HAS STALLED SEVERAL TIMES IN NORMAL DRIVING ENVIRONMENTS INCLUDING HIGHWAY AND CITY STREET. THESE INCIDENTS THAT HAVE HAPPENED WHILE I AM APPLYING BRAKE TO SLOWDOWN THE VEHICLE DUE TO TRAFFIC CONDITIONS OR CHANGING COURSE TO ANOTHER PREDETERMINE DIRECTION. OCCASIONALLY, WHEN I APPLY BRAKE TO SLOW DOWN THE VEHICLE DUE TO TRAFFIC CONDITIONS, THE TACHOMETER INDICATES ENGIN... Read more
Incident date: Dec 3, 1999
SEVERE SHIMMY/WOBBLE AT HIGHWAY SPEEDS THROUGH UNDERCARRIAGE & STEERING SYSTEM. THREE SETS OF TIRES AND SEVERAL DIFFERENT BALANCES WERE UNSUCCESSFUL. DEALER IS AT A LOSS. ISUZU HAS HAD THESE PROBLEMS WITH SELECTED RODEOS FOR SOMETIME NOW. VEHICLE HAS BEEN IN FOR SERVICE 8 TIMES. DEFECTIVE VEHICLE. *AK
Incident date: Apr 20, 2000
THE DRIVER SIDE SEAT WILL NOT ANCHOR PROPERLY. WHEN YOU ACCELERATE, THE SEAT SLIDES BACKWARDS. ALSO, WHEN SITTING STILL, IF I EXTEND MY LEGS, THE SEAT SLIDES BACKWARDS. I NOTIFIED THE DEALER AND HE SAID SEVERAL SIMILAR PROBLEMS HAD BEEN REPORTED. NO RECALL HAS BEEN ISSUED. THIS PROBLEM COULD CAUSE THE STANDARD TRANSMISSION VEHICLE TO LURCH FORWARD AND CRASH INTO ANOTHER VEHICLE. I THINK THIS IS A ... Read more
ROLLOVER ON SIDE IMPACT. *AK
Crash
ISUZU
RODEO
(1999) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
May 18, 2000
Incident date: May 13, 2000
WHEN BRAKES WERE APPLIED PEDAL WENT TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE, AND RESULTING IN A COLLISION AND MINOR INJURIES. AIR BAG DID NOT DEPLOY. NO WARNING BEFORE BRAKE FAILURE. *AK *ML
Crash
1 injured
VEHICLE'S TIRES ARE BAD, REQUIRE REPLACEMENT AFTER ONE YEAR. MJS
Incident date: Jun 1, 1999
AIR CONDITIONING SYSTEM CONTINUALLY FAILS, FIVE REPAIR ATTEMPTS IN ONE YEAR, HOWEVER IS STILL NOT WORKING PROPERLY. MJS
Incident date: Aug 15, 1999
RECEIVED 94V132000 CONCERNING ENGINE CAMSHAFT FAILURE IN MAIL & CONTACTED DEALERSHIP FOR AN APPOINTMENT. TOOK VEHICLE TO DEALERSHIP FOR REPAIRS ONE YEAR LATER, BUT REMEDY FAILED . DEALERSHIP WAS REFUSING TO REPAIR CAMSHAFT AGAIN. *AK
Incident date: Apr 17, 2000
RECALL 00V058000/REAR AXLE: REPAIRS WERE DONE, WITHIN A MONTH OR LESS, VEHICLE SURGED FORWARD, LOST CONTROL AND SKIDDED ACROSS THE SIDEWALK INTO THE MEDIAN. FRONT RIGHT AND REAR RIGHT TIRES WERE DAMAGED. MINOR REPAIRS MADE BY ROAD SERVICE, AND CONSUMER DROVE TO DEALER THE NEXT DAY. DEALER CANNOT DUPLICATE PROBLEM. *AK *ML
Crash
ISUZU
RODEO
(1999) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
May 15, 2000
Incident date: May 15, 2000
WHILE DRIVING DOWN A HILL AND COMING TO STOP APPLIED BRAKES, BUT THE BRAKES DID NOT WORK, AND VEHICLE CRASHED INTO A TREE. *AK
Crash
Incident date: Jan 1, 2000
WHEN CONSUMER IS TRAVELING AT REGULAR SPEED LIMIT ON THE HIGHWAY IN THE RAIN, AND WHEN MAKING TURNS, SHE LOSES CONTROL OF VEHICLE. *AK
VEHICLE HAS BEEN TO THE DEALERSHIP FIVE TIMES. THERE IS A BUMPING AND THUNKING NOISE COMING FROM THE FRONT ON PASSENGER'S SIDE. ALSO, THE VEHICLE HAD SAME PROBLEM WHEN HE PURCHASED IT. *AK
Incident date: May 6, 2000
RPMS WENT DOWN AND THE BRAKE PEDAL WENT TO THE FLOOR, AIRBAG LIGHT CAME ON, THAT WAS THE ONLY LIGHT THAT CAME ON, CONSUMER TRIED TO GIVE CAR A JUMP, BUT IT KEPT DYING. TOWED TO DEALER AND THEY SAID IT WAS THE ALTERNATOR. *AK
ISUZU
RODEO
(1997) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
May 9, 2000
Incident date: May 6, 2000
RPMS WENT DOWN AND THE BRAKE PEDAL WENT TO THE FLOOR, AIRBAG LIGHT CAME ON, THAT WAS THE ONLY LIGHT THAT CAME ON, CONSUMER TRIED TO GIVE CAR A JUMP, BUT IT KEPT DYING. TOWED TO DEALER AND THEY SAID IT WAS THE ALTERNATOR. *AK
Incident date: May 6, 2000
RPMS WENT DOWN AND THE BRAKE PEDAL WENT TO THE FLOOR, AIRBAG LIGHT CAME ON, THAT WAS THE ONLY LIGHT THAT CAME ON, CONSUMER TRIED TO GIVE CAR A JUMP, BUT IT KEPT DYING. TOWED TO DEALER AND THEY SAID IT WAS THE ALTERNATOR. *AK
ISUZU
RODEO
(1998) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
May 8, 2000
WHEN BRAKING AND UPON ENCOUNTERING A BUMP BRAKES RELEASED, THEN LOCKED UP WHEN VEHICLE TOUCHEED THE GROUND AGAIN. THIS CAUSED VEHICLE TO SLIDE INTO INTERSECTIONS ON SEVERAL OCCASIONS, ONCE RESULTING IN AN ACCIDENT. *AK
Crash
ISUZU
RODEO
(1998) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
May 5, 2000
UPON BRAKING ON ROUGH SURFACE ABS BRAKES FAIL TO OPERATE. *AK
ISUZU
RODEO
(1998) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
May 5, 2000
Incident date: Nov 6, 1998
CONSUMER ATTEMPTED TO STEP ON BRAKES AS HE WAS APPROACHING A STOP SIGN AND VEHICLE DID NOT STOP. REARENDED VEHICLE IN FRONT. UPON IMPACT, AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED INJURIES. *AK
Crash
1 injured
Incident date: Nov 6, 1998
CONSUMER ATTEMPTED TO STEP ON BRAKES AS HE WAS APPROACHING A STOP SIGN AND VEHICLE DID NOT STOP. REARENDED VEHICLE IN FRONT. UPON IMPACT, AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED INJURIES. *AK
Crash
1 injured
Incident date: Nov 11, 1999
WHILE DRIVING ABOUT 55 MPH BOLT THAT HOLDS THE STEERING WHEEL TO THE COLUMN CAME OUT, CAUSING DRIVER TO LOSE COMPLETE CONTROL. TRUCK WAS TOWED TO THE DEALERSHIP AND REPAIRED UNDER WARRANTY. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
CONSUMER CONTACTED THE DEALER IN REFERENCE TO RECALL 00V058000/ MANUFACTURER'S RECALL SB0006S002 CONCERNING REAR AXLE. DEALER STATED PARTS WERE NOT AVAILABLE. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Incident date: Feb 10, 2000
WINDSHIELD WIPERS HAVE FAILED SEVERAL TIMES DUE TO WIRING PROBLEM AND NEARLY CASING AN ACCIDENT THE FIRST TIME WHILE DRIVING ON THE HIWAY AT 55 MPH DURING HEAVY RAIN. DEALER AND MANUFACTURER HAVE BOTH TOLD ME IT IS MY PROBLEM OR PAY TO HAVE IT FIXED. MY TRUCK WAS MANUFATURED IN JUNE OF 1996 AND FALLS OUT OF THE RECALL DATES (MAY 1996) FOR THE SAME PROBLEM. *AK
Incident date: Jul 1, 1998
BRAKES FAILED TWICE WHILE DRIVING ON A DIRT ROAD GOING DOWN HILL, AT A STOP LIGHT BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR.