Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
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Showing 5,697 complaints for ISUZU
ISUZU
RODEO
(1998) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Sep 14, 2000
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK( DOT NUMBER: TIRE SIZE: 15 )
Incident date: Dec 20, 1998
LONG BEFORE THE TROUBLE WITH BRIDGESTONE/FIRESTONE, I CALLED THE COMPANY TO REPORT MY TIRES RIDING AND SOUNDING BAD. THEY WERE SHIPPED FROM THE FACTORY AS BEING OUT OF ROUND AND THE FIRESTONE ON AUSTIN PEAY IN MEMPHIS TN REFUSE TO HELP AND I WAS TOLD TO TAKE MY TRUCK THERE. I OFFER TO PAY THE DIFFERENT IN COST BECAUSE I DID NOT REPORT IT SOONER. PLEASE HELP ME IN GETTING NEW TIRES. THIS IS THE... Read more
Incident date: May 9, 2000
DRIVERS SIDE FRONT FRAME MEMBER BROKE DUE TO METAL FATIGUE AND POOR WORKMANSHIP. THE FRAME BROKE (FELL APART) BY THE STEERING BOX JOINT AND PART OF THE FRONT SUSPENSION ASSEMBLY - THAT INCLUDES LOWER AND UPPER CONTROL ARMS AND THE SHOCK ABSORBER MOUNTING BRACKETS. TOTAL CONTROL OF THE VEHICLE WAS LOST. THE VEHICLE WAS TAKEN TO THE DEALER FOR SPECIAL WARRANTY EVALUATION ON MAY 11, 2000. STILL TO... Read more
Incident date: Aug 10, 2000
DANIEL STANSBURY ON AUGUST 10, 2000, WAS DRIVING EASTBOUND ON INTERSTATE 16 NEAR METTER, GA, WHEN THE RIGHT REAR TIRE SEPARATED, CAUSING HIM TO LOSE CONTROL OF HIS VEHICLE, RESULTING IN TOTAL DESTRUCTION OF HIS 1993 ISUZU RODEO. HE HEARD THE TIRE TREAD SEPARATE, WHICH SOUNDED LIKE AN EXPLOSION, BEGAN TO FISHTAIL, TRIED TO CORRECT THE FISH-TAILING, AND LOST CONTROL, AND HIS CAR BEGAN TO FLIP. THE... Read more
Crash
1 injured
Incident date: Sep 5, 2000
EXPERIENCED ERRATIC IDLE, IDLE WAS REVVING AND DROPPING, DIPPING OFTEN WITH ENGINE ALMOST DYING. MECHANIC SAYS THERE IS SHORT IN ECU
THE TIRES ARE CLEARLY CRACKING ALL THE WAY AROUND THE TIRES, HOWEVER, THEY ARE NOT THE TIRES UNDER WARRANTY AND FIRESTONE WILL NOT REPLACE THEM. *AK( DOT NUMBER: TIRE SIZE: P235 )
Incident date: Aug 29, 2000
MY WIFE AND DAUGHTER WERE INVOLVED IN A CRASH WITH OUR 2000 ISUZU AMIGO. MY WIFE IMPACTED A VEHICLE WHICH HAD CRASHED INTO ANOTHER VEHICLE AT APPROXIMATELY 25 MPH. NEITHER AIR BAG DEPLOYED NOR DID THE SEAT BELT TIGHTEN UP TO RESTRAIN MY WIFE, WHICH RESULTED IN HER IMPACTING THE STEERING WHEEL. AT THE SAME TIME, THE DRIVERS SEAT MOVED FORWARD AND DID NOT REMAIN STATIONARY.
Crash
Incident date: Aug 29, 2000
MY WIFE AND DAUGHTER WERE INVOLVED IN A CRASH WITH OUR 2000 ISUZU AMIGO. MY WIFE IMPACTED A VEHICLE WHICH HAD CRASHED INTO ANOTHER VEHICLE AT APPROXIMATELY 25 MPH. NEITHER AIR BAG DEPLOYED NOR DID THE SEAT BELT TIGHTEN UP TO RESTRAIN MY WIFE, WHICH RESULTED IN HER IMPACTING THE STEERING WHEEL. AT THE SAME TIME, THE DRIVERS SEAT MOVED FORWARD AND DID NOT REMAIN STATIONARY.
Crash
Incident date: Jul 29, 2000
POSSIBLE ENGINE FAILURE RESULTED IN VEHICLE FIRE. (OHIO TRAFFIC CRASH REPORT) *MJS
Fire
BRAKES ARE PULSATING AND VIBRATING IN THE FRONT END BRAKE ROTORS HAVE BEEN REPLACED BUT THE PROBLEM STILL EXIST. NLM
ISUZU
ISUZU TRUCK
(1990) — FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
Sep 8, 2000
CARBURATOR FAILED. NLM
Incident date: Aug 1, 1997
LUG NUTS AND WHEEL STUDS FAILED. YH
VIBRATION IN FRONT TIRES NOT RESOLVED AFTER TWO TRIPS TO DEALER FOR REBALANCING. TIRES NOT INCLUDED IN THE VOLUNTARY RECALL. I DO NOT FEEL SAFE WITH MY FAMILY ON THESE TIRES, AND WANT THEM REPLACED WITH A COMOPETITORS BRAND( DOT NUMBER: TIRE SIZE: P235/75/R1 )
THE BUMPER HAS BEEN REPALCED LESS THAN A YR AGO & IS RUSTED AGAIN, THEIR IS RUST AND CHIPS ALONG THE CARRIAGE DUE TO POOR PAINT APPLICATION
Incident date: Nov 24, 1999
NO SUMMARY( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash
1 injured
Incident date: Nov 24, 1999
NO SUMMARY( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash
1 injured
Incident date: Aug 10, 2000
THIS IS THE SECOND TBRIDESTONE TIRE IN TWO MONTHS THAT I HAVE LOST TREAD FROM. I HAVE BEEN LUCKY TWICE AND DON'T WANT A THIRD INCIDENT. I WAS IN 5:30PM TRAFFIC AND FELT THAT THE CAR WAS NOT RIDING CORRECTLY I DECIDED TO EXIT THE FREEWAY AND WHEN I DID I LOST HALF OF THE TREAD. I STILL HAVE THE TIRE IN MY CAR. I DROVE IMMEDIATLEY TO A LOCAL FIRESTONE DEALER AND THE BEST THEY WOULD DO IS PRO-RATE MY... Read more
Incident date: Jun 8, 2000
THE RECENT DEATHS OF 62 PEOPLE DRIVING THE FIRESTONE 15" TIRES SHOULD ALSO RAISE THE CONCERN THAT THE WILDERNESS 16" TIRES HAVE THE SAME DEFECTS AND WILL EXPLOSE. MINE DID. PLEASE SEND THIS INFORMATION TO THE SENATE SUBCOMMITTEE THAT IS INVESTIGATING FIRESTONE AND FORD. THEY ARE BOTH AT FAULT FOR THIS COVER-UP SINCE 1992. MY PHONE NUMBER IS (318) 377-2797 IF YOU HAVE ANY FURTHER QUESTIONS. TH... Read more
Incident date: Jun 8, 2000
THE RECENT DEATHS OF 62 PEOPLE DRIVING THE FIRESTONE 15" TIRES SHOULD ALSO RAISE THE CONCERN THAT THE WILDERNESS 16" TIRES HAVE THE SAME DEFECTS AND WILL EXPLOSE. MINE DID. PLEASE SEND THIS INFORMATION TO THE SENATE SUBCOMMITTEE THAT IS INVESTIGATING FIRESTONE AND FORD. THEY ARE BOTH AT FAULT FOR THIS COVER-UP SINCE 1992. MY PHONE NUMBER IS (318) 377-2797 IF YOU HAVE ANY FURTHER QUESTIONS. TH... Read more
Incident date: Jun 8, 2000
THE RECENT DEATHS OF 62 PEOPLE DRIVING THE FIRESTONE 15" TIRES SHOULD ALSO RAISE THE CONCERN THAT THE WILDERNESS 16" TIRES HAVE THE SAME DEFECTS AND THEY WILL EXPLODE. MINE DID!! FIRESTONE IS STILL DENYING THAT THE 16" TIRES HAVE A PROBLEM. THEY ARE STILL TRYING TO COVER UP THEIR MISTAKES. UNFORTUNATELY, OTHERS MUST DIE BEFORE ANYTHING CAN BE DONE. PLEASE SEND THIS INFORMATION TO THE SENATE S... Read more
Incident date: Jun 23, 2000
ALTERNATOR REGULATOR OVERCHARGED, CAUSING MAJOR ELECTRICAL FAILURE IN VEHICLE. DAMAGE WAS $2,000. ISUZU INDICATED 1994 ISUZU RODEOS WERE RECALLED FOR THIS EXACT PROBLEM BUT OUR VIN WAS NOT WITHIN RECALL. I MAINTAIN THE PROBLEM WAS NOT CONFINED TO THOSE
Incident date: Aug 20, 2000
TIRE TREAD SEPARATED. TIRES WHERE PROPERLY INFLATED AND WHERE DRIVEN AT NORMAL HIGHWAY SPEEDS. I TOOK VEHICLE TO DEALER AND BECUASE THE TIRES WHERE ONLY TWO YEARS OLD WITH A LITTLE LESS THAN 30,000 MILES ON THEM THEY REPLACED IT. THEY ALSO FOUUND ANOTHER BAD TIRE WHICH WAS REPLACED UNDER WARRANTY. MY CONCERN IS THAT THESE TIRES DID THE SAME THING THAT THE FIRESTONE RECALLED TIRES WHERE DOING. ... Read more
Incident date: Aug 1, 2000
WHILE ACCELERATING AWAY FROM A STOP SIGN I DEPRESSED THE CLUTH TO ENGAGE SECOND GEAR. THE CLUTCH PEDAL DROPPED TO THE FLOOR AND I COASTED TO A STOP IN THE MIDDLE OF TRAFFIC AND HAD TO PUSH THE VEHICLE OFF THE ROAD OUT OF HARMS WAY. THE FAILURE WAS IN THE
Incident date: Aug 1, 2000
WHILE ACCELERATING AWAY FROM A STOP SIGN I DEPRESSED THE CLUTH TO ENGAGE SECOND GEAR. THE CLUTCH PEDAL DROPPED TO THE FLOOR AND I COASTED TO A STOP IN THE MIDDLE OF TRAFFIC AND HAD TO PUSH THE VEHICLE OFF THE ROAD OUT OF HARMS WAY. THE FAILURE WAS IN THE
Incident date: Aug 1, 2000
ON NUMBER OF OCCASIONS WHILE STOPPED IN TRAFFIC THE RPMS JUMPS TO 2200-2400. WHEN BRAKE ARE LIGHTLY APPLIED, THE VEHICLE RAPIDLY LURCHS FORWARD, THE DEALER CLAIM THAT THE POWER STEERING SWITCH LINKED TO THE THROTTLE WAS RELATED TO THE THROTTLE JUMPS. *YH
Incident date: Aug 29, 1999
IT TAKES A WHILE TO CLICK OVER BEFORE VEHICLE WILL START. TOOK TO DEALER, THEY SAID WIRES WERE REALLY BAD, AND CORRODED. DEALER REBUILT STARTER. CURRENTLY, CONSUMER FEELS THE PROBLEM MAY BE REOCCURRING BECAUSE OF THE AMOUNT OF TIME IT TAKES BEFORE STARTER WILL CLICK IN. *AK
Incident date: Aug 29, 1999
IT TAKES A WHILE TO CLICK OVER BEFORE VEHICLE WILL START. TOOK TO DEALER, THEY SAID WIRES WERE REALLY BAD, AND CORRODED. DEALER REBUILT STARTER. CURRENTLY, CONSUMER FEELS THE PROBLEM MAY BE REOCCURRING BECAUSE OF THE AMOUNT OF TIME IT TAKES BEFORE STARTER WILL CLICK IN. *AK
THE BRAKE SYSTEM DOES NOT HOLD THE VEHICLE IN A STEEP SLOPE AND VEHICLE EXPERIENCES EXTENDED STOPPING DISTANCES CONTINUALLY. *MJS
ISUZU
RODEO
(1998) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Aug 29, 2000
WHEN BRAKE PEDAL WAS APPLIED IT WENT TO THE FLOOR. BRAKES RESPONDED LATE. AFTER REAPPLYING BRAKES WITH TWO FEET, VEHICLE BEGAN TO SLOW DOWN. DEALER HAS BEEN CONTACTED. *AK
Incident date: May 1, 1999
PE00 020; CONSUMER WAS TRAVELING ABOUT 50MPH ON THE HIGHWAY AND HEARD A VIBRATION NOISE. RIGHT REAR TIRE TREAD SEPARATED. FIRESTONE BRIDGESTONE, 21585 R16 LOW RAGE E. CONSUMER CONTACTED THE DEALERSHIP. AND THE MECHANIC TOLD HIM THAT VEHICLE WAS OUT WARRANTY. *AK
Incident date: Jun 12, 2000
ORIGINAL TIRES ON VEHICLE WERE DUELER 684. REPLACED WITH SAME TIRE ABOUT 2 YEARS AGO. UNDERSTOOD AT THAT TIME THE DUELER 684 WAS NO LONGER PRODUCED BUT LOCAL FIRESTONE STORE SPECIAL ORDERED LAST 3 TIRES FROM ANOTHER LOCATION'S STOCK SO I WOULD ONLY HAVE TO REPLACE 3 TIRES AND USE MY ORIGINAL UNUSED SPARE. ON 6/12/00 I NOTICED A BULGE ON BACK LEFT TIRE WITH SMALLTIRE SEPARATION. I IMMEDIATELY REPLA... Read more
Incident date: Jul 29, 2000
TRAVELING AT 65 MPH ON HIGHWAY I-78 EAST DURING A RAINSTORM THE STEERING ROD GAVE CAUSING ME TO SPIN ABOUT THREE TIMES FACING THE ON COMING TRAFFIC. WHEN THE TRUCK WAS TAKEN TO THE DEALERSHIP THEY SAID EITHER SOMEONE LOSEN THEM OR THEY WHERE NEVER TIGHTENED FROM THE MANUFACTEUR. THE NUTS WHERE TIGHTENED AND THE TIRES WHERE REALINED...
Incident date: Aug 24, 2000
LUGS: NUTS STRIPPED THE METAL IN MALE FORM. AIR GUN STRIPED THE METAL PARTS WHEN MECHANIC WAS REMOVING THE WHEELS. ALSO, ELECTRICAL DOOR LOCKS ARE NOT GOING ALL THE WAY DOWN. DEALERSHIP WAS NOTIFIED, AND THE RESPONSE WAS THAT THEY WERE NOT AWARE OF THIS PROBLEM.*AK
Incident date: Aug 24, 2000
LUGS: NUTS STRIPPED THE METAL IN MALE FORM. AIR GUN STRIPED THE METAL PARTS WHEN MECHANIC WAS REMOVING THE WHEELS. ALSO, ELECTRICAL DOOR LOCKS ARE NOT GOING ALL THE WAY DOWN. DEALERSHIP WAS NOTIFIED, AND THE RESPONSE WAS THAT THEY WERE NOT AWARE OF THIS PROBLEM.*AK
ISUZU
RODEO
(1999) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Aug 23, 2000
Incident date: Jul 26, 2000
ON 4 SEPARATE OCCASIONS I TRIED TO STOP RAPIDLY AND THE ABS ENGAGED AND WOULD NOT LET THE VEHICLE STOP. IT JUST MADE A LOUD CRUNCHING NOISE AND THE PEDAL WENT TO THE FLOOR . I RAN INTO A DITCH ONCE, AND 3 TIMES I BARELY AVOIDED HITTING ANOTHER VEHICLE FROM BEHIND.*AK
WHEN CAR WARMS UP YOU CANT DRIVE OR IT WILL STALL. ONCE WARMED UP IT WILL NOT START. I SAW AN ARTICLE ON THE ISUZUPERFORMANCE WEB SITE THAT SAID OTHER VEHICLES HAVE THIS PROBLEM. IT ALSO STATED THE REASON FOR THIS PROBLEM IS A FAULTY ECU COMPUTER MADE AND INSTALLED BY AC DELCO. I WISH I WOULD HAVE HAD THIS INFORMATION BEFORE I WENT OUT A BOUGHT PARTS TO TRY TO FIX THE PROBLEM MYSELF. IF ITS THE CO... Read more
Incident date: Nov 18, 1999
THIS AND OTHER PROBLEMS THAT HAVE OCCURED WITH THIS VEHICLE I BELIEVE WOULD BE COVERED UNDER THE RECALL FOR VEHICLES EITHER IN 1992 OR 1993 RECALL BY ISUZU OR NHSTA. NO SAFETY DEFECT LISTED IN SUMMARY. *AK
CHECK ENGINE LIGHT CAME ON ALOT & THEY NEVER KNEW WHAT IT WAS, THEN THEY SAID IT WAS MY CARBON MONOXIDE SENSOR, AFTER ALL THOSE TRIPS TO THE SHOP. *AK
CHECK ENGINE LIGHT CAME ON ALOT & THEY NEVER KNEW WHAT IT WAS, THEN THEY SAID IT WAS MY CARBON MONOXIDE SENSOR, AFTER ALL THOSE TRIPS TO THE SHOP. *AK
Incident date: Apr 30, 2000
SHOCKS NO GAS CHARGE IN FRONT RIGHT, WEAK IN RF. LR. RR. WEAK CAUSES EXTREME BODY ROLL SUV. BOTTUMS OUT OVER SMALL BUMPS DEALER CONTACTED LOOKED FOR LEAKS NONE DID NOT PULL OFF SHOCK TO CHECK I AM IN PROCESS OF FINDING AFTER MARKET REPLACEMENT, THIS WILL CAUSE AN ACCIDENT IF NOT CORRECTED.*AK
ISUZU
RODEO
(2000) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Aug 22, 2000
Incident date: Jul 21, 2000
MY WIFE AND I WENT ON VACATION AND WAS EXITING ON THE THE FREEWAY WHEN THE BRAKE PEDAL WENT TO THE FLOOR. AFTER A SECOND OR TWO IT POPPED BACK UP AND THE BRAKES ENGAGED WITH A LOUD METAL GRINDING/HITTING SOUND. IN THE PROCESS OF STOPPING AND ALMOST HITTING THE CAR IN FRONT OF US THE RODEO HOPPED A LITTLE BIT. LATER THE BRAKE LIGHT ON THE DASH CAME ON AND I CHECKED THE BRAKE FLUID CONTAINER AND ... Read more
ENGINE REVES BY ITSELF WHILE DRIVING AND WHEN YOU ARE STOPPED THE CAR SURGES FORWARD. THIS CAUSED AN ACCIDENT. THIS HAS HAPPENED TOO NUMEROUS TO COUNT. VEHICCLE HAS BEEN TO DEALER (BERNARD ISUZU) 5 TIMES, NOT REPAIRED, REQUESTING REPLACEMENT FROM MANUFACTURER. THEY ARE UNRESPONSIVE. *AK
Crash
Incident date: Jul 6, 2000
AFTER 5 MONTHS, 7,500 MILES, WHILE DRIVING ON INTERSTATE, ENGINE BEGAN TAPPING AND RESULTED IN SEVERE ENGINE DAMAGE. DEALER HAS RODEO, BUT CANNOT LOCATE ENGINE. WE ARE AFRAID THAT VEHICLE WILL LOSE MARKET VALUE BECAUSE OF ENGINE REPLACEMENT IN EARLY YEARS OF OWNERSHIP. *AK
DO NOT BUY ONE! HAVE HAD THE VEHICLE 2 YEARS AND HAS BEEN IN SHOP 10 TIMES FOR VARIOUS REASONS: ELECTRICAL, STRANGE NOISES FROM EVERYWHERE, CHECK ENGINE CHECK LIGHT FOR NO REASON, VALVE NOISE(S) AT 15K MILES, RECALLS, ETC. *AK
DO NOT BUY ONE! HAVE HAD THE VEHICLE 2 YEARS AND HAS BEEN IN SHOP 10 TIMES FOR VARIOUS REASONS: ELECTRICAL, STRANGE NOISES FROM EVERYWHERE, CHECK ENGINE CHECK LIGHT FOR NO REASON, VALVE NOISE(S) AT 15K MILES, RECALLS, ETC. *AK
Incident date: Jun 8, 2000
I HAVE SEEN ON THE INTERNET THAT A LOT OF ISUZU'S HAVE HAD THIS PROBLEM. ISUZU HAS IGNORED THE PROBLEM AND SHIFTED THE BLAME TO OTHERS WITH A RIDICULOUS TORQUE LIMIT. *NO SAFETY DEFECT MENTIONED IN SUMMARY. *AK
Incident date: Sep 5, 1997
WINDSHIELD WIPERS START AND STOP WHEN EVER THEY WANT.THEY DO NOT WORK AT ALL NOW, ESPECIALLY WHEN IT RAINS!!! I HAVE HAD THIS SAME PROBLEM ON THE LAST 3 CHEVY PRODUCTS THAT I HAVE OWNED.OUR LOCAL DEALER SAID HE HAS REPLACED OVER 200 UNITS IN THE LAST YEAR,AND PARTS FOR THIS WIPER UNIT ARE NOT AVALIBLE AT ANY AUTO PARTS STORE.VIRTUALLY EVER PERSON I HAVE SPOKEN WITH WHO OWNS A CHEVY HAS THE SAME PR... Read more