Consumer Safety Complaints

Incident date: Sep 25, 2003

I HAVE A 2002 ISUZU RODEO THAT HAS ABS SENSORS REPLACED TWICE WITHIN A TWO-MONTH PERIOD. BOUGHT BRAND NEW LESS THAN A YEAR AGO, AND BOTH TIMES THE BRAKES MADE NOISE AND THE ABS LIGHT CAME ON. THE SECOND TIME, MY ABS FAILED TO ENGAGE AND I WAS ABOUT A FOOT AWAY FROM HITTING A POLICE CAR. *LA

DRIVER WAS TURNING ONTO A RAMP WHEN THE STEERING BECAME STUCK IN TURNING POSITION, CAUSING VEHICLE TO HIT A GUARD RAIL. *AK

Crash

Incident date: Oct 1, 2003

MY COMPLAINT IS SIMILAR TO ODI ID #10020690. THE FRONT WIPERS WILL NEITHER PARK NOR OPERATE IN THE INTERMITTANT MODE. THE PARTS COUNTER EMPLOYEE AT MCINZEY BOND ISUZU IN HOUSTON STATED THAT THEY REPLACE AND SELL A BUNCH OF THE COMBINATION ALARM/WIPER CONTROL MODULES FOR THIS REASON. THIS WIPER DEFECT IS EVIDENTLY HISTORIC AND RECURING IN A LARGE NUMBER OF ISUZU RODEOS. THESE MODULES ARE $212 EACH ... Read more

Incident date: Sep 30, 2003

BOTH SIDE REARVIEW EXTERIOR MIRRORS BROKE ON DIFFERENT OCCASIONS. DEALER NOTIFIED. *AK BOTH MIRRORS FELL OFF. *TS *NLM

Incident date: Sep 30, 2003

1998 ISUZU HOMBRE. THE WINDSHIELD WIPER WORKS INTERMITTENTLY OR NOT AT ALL. 1996-1997 ISUZU HOMBRE WERE RECALLED FOR THIS SAME PROBLEM.

Incident date: Sep 25, 2003

CONSUMER CALLED COMPLAINING ABOUT HOOD PROBLEMS. HOOD WILL NOT CLOSE AS IT SUPPOSE TO. ALSO, WAS HAVING PROBLEMS WITH ABS BRAKE SYSTEM. IN ADDITION, VEHICLE WAS LEAKING OIL FROM THE FRONT PART WHERE THE ENGINE WAS LOCATED. DEALER WAS CONTACTED, AND STATED THAT THEY WILL PICK UP THE VEHICLE TO FIND OUT WHAT WAS WRONG WITH IT. MANUFACTURER WAS NOT CONTACTED AT THE TIME OF THIS CALL. *AK

Incident date: Sep 25, 2003

CONSUMER CALLED COMPLAINING ABOUT HOOD PROBLEMS. HOOD WILL NOT CLOSE AS IT SUPPOSE TO. ALSO, WAS HAVING PROBLEMS WITH ABS BRAKE SYSTEM. IN ADDITION, VEHICLE WAS LEAKING OIL FROM THE FRONT PART WHERE THE ENGINE WAS LOCATED. DEALER WAS CONTACTED, AND STATED THAT THEY WILL PICK UP THE VEHICLE TO FIND OUT WHAT WAS WRONG WITH IT. MANUFACTURER WAS NOT CONTACTED AT THE TIME OF THIS CALL. *AK

Incident date: Sep 25, 2003

CONSUMER CALLED COMPLAINING ABOUT HOOD PROBLEMS. HOOD WILL NOT CLOSE AS IT SUPPOSE TO. ALSO, WAS HAVING PROBLEMS WITH ABS BRAKE SYSTEM. IN ADDITION, VEHICLE WAS LEAKING OIL FROM THE FRONT PART WHERE THE ENGINE WAS LOCATED. DEALER WAS CONTACTED, AND STATED THAT THEY WILL PICK UP THE VEHICLE TO FIND OUT WHAT WAS WRONG WITH IT. MANUFACTURER WAS NOT CONTACTED AT THE TIME OF THIS CALL. *AK

WHEN DRIVING AT HIGHWAY SPEEDS AND IF THE BRAKES ARE APPLIED THERE IS HEAVY VIBRATION. DEALER HAS BEEN CONTACTED. *AK

WHEN COMING TO A COMPLETE STOP CONSUMER'S VEHICLE LURCHED FORWARD AND HIT ANOTHER VEHICLE. *AK

Crash

WHILE DRIVING VEHICLE WOULD NOT SHIFT INTO GEAR. DEALER WILL REBUILD THE AUTOMATIC TRANSMISSION. *AK

Incident date: Dec 1, 2002

TRANSMISSION FAILURE. CRACKED OUTPUT SHAFT FROM TRANSMISSION. REPLACED WITH A NEW 2 PIECE TRANSMISSION SHAFT. HOWEVER, EVEN THOUGH ISUZU KNOWS ABOUT THIS, HENCE THE RECOMMENDATION OF THE NEW 2 PIECE SHAFT, I HAD TO PAY FOR ALL REPAIRS MYSELF, OVER 2000 DOLLARS

Incident date: Aug 17, 2003

CAR WILL NOT IDLE OR RUNS FOR VERY SHORT PERIOD OF TIME. HAVE REPLACED FUEL PUMP FUEL PUMP RELAY ETC ETC. ASC CERTIFIED MECH. SAYS NOTHING HE CAN DO. WHEN CAR IS COLD IT WORKS WELL.BUT A FEW MINUTES LATER IT STARTS ACTING UP. BASICALLY UNDRIVABLE

Incident date: Aug 17, 2003

CAR WILL NOT IDLE OR RUNS FOR VERY SHORT PERIOD OF TIME. HAVE REPLACED FUEL PUMP FUEL PUMP RELAY ETC ETC. ASC CERTIFIED MECH. SAYS NOTHING HE CAN DO. WHEN CAR IS COLD IT WORKS WELL.BUT A FEW MINUTES LATER IT STARTS ACTING UP. BASICALLY UNDRIVABLE

WHEN TRYING TO STOP LOST BRAKE POWER AND VEHICLE CRASHED INTO AN EMBANKMENT. VEHICLE WAS TOWED TO A DEALER, WHO FOUND A FOREIGN OIL SUBSTANCE IN THE BRAKING SYSTEM, WHICH WAS BELIEVED TO BE THE CAUSE OF THE FAILURE. *AK

Crash

Incident date: Sep 13, 2003

WINDSHIELD LEAKS WATER INTO THE PASSENGER SIDE. THE DEALER STATED WINDSHIELD WAS SEALED INCORRECTLY. *AK *SCC *JB

Incident date: Sep 12, 2003

ABS ELECTRONIC DEVICE FAILED. *AK

WHEN ACCELERATING, THE VEHICLE FAILED TO GO TO A HIGHER GEAR WHEN GOING DOWN HILL, THE VEHICLE WOULD NOT DOWN SHIFT, IT STAYED IN HIGH GEAR. *AK PRIOR TO THE INCIDENT, THE TRANSMISSION MODE SWITCH WAS REPLACED. THE MECHANIC STATED THAT HE REPLACED A DOZEN OF THESE WITHIN A WEEK. *SCC *JB

THE ANTI-LOCK BRAKES FAILED TO PROPERLY ENGAGE ALLOWING THE CAR TO ROLL FORWARD. *MR THERE WERE SEVERAL INCIDENTS WHERE ON SLOW STOPS, THE ANTI-LOCK BRAKES FAILED TO PROPERLY ENGAGE AND ALLOWED THE VEHICLE TO ROLL FORWARD. THE PROBLEM WAS INTERMITTENT. THE MASTER CYLINDER WAS REPLACED, HOWEVER, THE PROBLEM RECURRED. REFER TO RECALL#02I002000. THE CONSUMER WAS TOLD THAT THERE WAS NO EXISTING... Read more

Crash

Incident date: Sep 12, 2003

WHILE DRIVING 40 MPH CLUTCH FAILED, PREVENTING VEHICLE TO SHIFT GEARS. *AK WHILE DRIVING THE CONSUMER ATTEMPTED TO LOW THE VEHICLE BUT THE CLUTCH WOULD NOT DISENGAGE FROM FIFTH GEAR. UPON EXAMINATION IT WAS DETERMINED THAT THE SLAVE CYLINDER FAILED RENDERING THE CLUTCH INOPERATIVE. THE DEALER INDICATED THAT THIS WAS A COMPONENT FAILURE NOT A RESULT OF EXCESSIVE WEAR. THE INCIDENT W... Read more

WHILE DRIVING AT 50 MPH ALL FOUR TIRES EXPERIENCED THE SAME DEFECT AS STATED IN RECALL 01 X 001 000, BUT MODEL TIRE OUTSIDE OF THE REMEDY SCOPE. PLEASE PROVIDE MORE INFORMATION. *PH

PROBLEMS WITH ABS ON A 1999 ISUZU RODEO. *MR THERE WERE INTERMITTENT ABS PROBLEMS SINCE PURCHASE. THE ABS MODULE WAS CHANGED. THE DEALER SAID THAT A RECALL WAS BEING ISSUED AND THEY WOULD REIMBURSE THE CONSUMER FOR THE REPAIR CHARGES. THERE WAS AN EXCESSIVE OIL CONSUMPTION PROBLEM WHICH HAD NOT BEEN SOLVED SINCE THE CONSUMER WAS GIVEN THE RUN AROUND. RECALL# 02I002000 *SCC *JB

Incident date: Sep 11, 2003

CONSUMER DROVE VEHICLE TO THE STORE, CAME OUT OF THE STORE, AND TRIED TO START VEHICLE AND IT WOULD NOT START. HE CALLED A MECHANIC, LOOKED UNDER THE HOOD, AND DISCOVERED THAT THE ENTIRE WIRING HARNESS HAD MELTED, ALONG WITH THE FUSE BOX. CONSUMER STATED THAT HE HAD NOT RECEIVED ANY RECALLS FOR THIS VEHICLE.*AK

Incident date: Sep 11, 2003

CONSUMER DROVE VEHICLE TO THE STORE, CAME OUT OF THE STORE, AND TRIED TO START VEHICLE AND IT WOULD NOT START. HE CALLED A MECHANIC, LOOKED UNDER THE HOOD, AND DISCOVERED THAT THE ENTIRE WIRING HARNESS HAD MELTED, ALONG WITH THE FUSE BOX. CONSUMER STATED THAT HE HAD NOT RECEIVED ANY RECALLS FOR THIS VEHICLE.*AK

Incident date: Jun 15, 2003

WHEN SHIFTING GEARS TRANSMISSION SLIPS TO A LOWER GEAR. CONSUMER NOTIFIED THE DEALERSHIP. *AK THE GEAR SHIFT DIDN'T GO INTO GEAR ON OCCASIONS. THE ONLY WAY TO CHECK THE GEAR IS BY THE SPEEDOMETER. DEALER STATED THEY DIDN'T HAVE THE UNIT IN STOCK AND THERE WERE NONE IN THE U.S. *PH *NLM

Incident date: Sep 4, 2003

WHEN DRIVING AND APPLYING THE BRAKES THEY DID NOT STOP AT A SAFE DISTANCE. ON TWO OCCASIONS VEHICLE WENT THROUGH THE INTERSECTION, ALMOST CAUSING AN ACCIDENT. THIS HAPPENED TO THE CONSUMER ONCE AND TO THE CONSUMER'S DAUGHTER ONCE. THE MANUFACTURER AND DEALER WERE NOTIFIED.*AK

Incident date: Jul 22, 2001

THERE ARE THREE PROBLEMS WITH MY 1999 ISUZU RODEO. 1) THE CHECK ENGINE LIGHT REMAINS ON ALMOST CONTINUALLY. IT WAS CHECKED AT ROYALL ISUZU IN RICHMOND, VA, WHERE THEY FOUND THE PROBLEM IS THE FUEL SENDING UNIT. ONE OTHER CUSTOMER WAS THERE AT THE SAME TIME WITH THE IDENTICAL PROBLEM ON HER 1999 RODEO. THE SERVICE MANAGER SAID HE IS SEEING AN INCREASING NUMBER OF RODEOS WITH THIS PROBLEM. HOW ... Read more

Incident date: Jul 22, 2001

THERE ARE THREE PROBLEMS WITH MY 1999 ISUZU RODEO. 1) THE CHECK ENGINE LIGHT REMAINS ON ALMOST CONTINUALLY. IT WAS CHECKED AT ROYALL ISUZU IN RICHMOND, VA, WHERE THEY FOUND THE PROBLEM IS THE FUEL SENDING UNIT. ONE OTHER CUSTOMER WAS THERE AT THE SAME TIME WITH THE IDENTICAL PROBLEM ON HER 1999 RODEO. THE SERVICE MANAGER SAID HE IS SEEING AN INCREASING NUMBER OF RODEOS WITH THIS PROBLEM. HOW ... Read more

Incident date: Jul 22, 2001

THERE ARE THREE PROBLEMS WITH MY 1999 ISUZU RODEO. 1) THE CHECK ENGINE LIGHT REMAINS ON ALMOST CONTINUALLY. IT WAS CHECKED AT ROYALL ISUZU IN RICHMOND, VA, WHERE THEY FOUND THE PROBLEM IS THE FUEL SENDING UNIT. ONE OTHER CUSTOMER WAS THERE AT THE SAME TIME WITH THE IDENTICAL PROBLEM ON HER 1999 RODEO. THE SERVICE MANAGER SAID HE IS SEEING AN INCREASING NUMBER OF RODEOS WITH THIS PROBLEM. HOW ... Read more

Incident date: Sep 5, 2003

TRANSMISSION MODE SWITCH HAS FAILED 4 TIMES IN ONE MONTH AND THERE IS NO IDENTIFIABLE CAUSE BY BALBOA ISUZU. THIS IS SUCH A COMMON OCCURRENCE RIGHT NOW THAT ALL THE DEALERSHIPS ARE HOLDING ONTO THEIR PARTS CLOSELY AND WILL NOT SELL TO ANOTHER DEALERSHIP. THIS IS RIDICULOUS! EVEN THE FACTORY CAN'T FIGURE IT OUT. CAUSES THE TEANSMISSION TO DOWNSHIFT AND IS EXTREMELY UNSAFE.*AK

Incident date: Aug 9, 2003

THE CENTER REAR SEAT BELT,WHICH IS WHERE MY TODDLER SON'S CARSEAT IS, BROKE INTO PIECES DURING A ROUTINE MOVE OF THE CARSEAT. THE SEAT BELT LATCH WAS NOT SUBJECT TO ANY UNDUE FORCE OR PRESSURE AT THE TIME OF IT'S BREAKING.*AK WHEN I CONTACTED THE DEALERSHIP I WAS TOLD THAT THE SEATBELTS ARE ONLY WARRANTIED FOR 3 YEARS OR 50,000 MILES. MY CAR IS A 1999 BUT HAS 85,000 MILES. I AM VERY DIST... Read more

Incident date: Aug 9, 2003

THE CENTER REAR SEAT BELT,WHICH IS WHERE MY TODDLER SON'S CARSEAT IS, BROKE INTO PIECES DURING A ROUTINE MOVE OF THE CARSEAT. THE SEAT BELT LATCH WAS NOT SUBJECT TO ANY UNDUE FORCE OR PRESSURE AT THE TIME OF IT'S BREAKING.*AK WHEN I CONTACTED THE DEALERSHIP I WAS TOLD THAT THE SEATBELTS ARE ONLY WARRANTIED FOR 3 YEARS OR 50,000 MILES. MY CAR IS A 1999 BUT HAS 85,000 MILES. I AM VERY DIST... Read more

Incident date: Aug 14, 2003

BRAKES FAILED TO ENGAGE AFTER PULLING AWAY FROM A STOPLIGHT AT ABOUT 10-15 MPH. THE CARS AHEAD STOPPED BUT MY RODEO WOULD NOT EVEN WITH ME LITERALLY STANDING ON THE BRAKES. THEY WERE NON-RESPONSIVE ALTHOUGH THE ABS GRINDING TOOK PLACE. I RECENTLY HAD THE VEHICLE IN FOR THE ALGORITHM CHANGE, BUT NOTICED NO DIFFERENCE. I INITIALLY CALLED ISUZU OWNER RELATIONS ON 7/8/02 ABOUT THE MSN CARPOINT RECALL ... Read more

Crash 1 injured

Incident date: Aug 14, 2003

BRAKES FAILED TO ENGAGE AFTER PULLING AWAY FROM A STOPLIGHT AT ABOUT 10-15 MPH. THE CARS AHEAD STOPPED BUT MY RODEO WOULD NOT EVEN WITH ME LITERALLY STANDING ON THE BRAKES. THEY WERE NON-RESPONSIVE ALTHOUGH THE ABS GRINDING TOOK PLACE. I RECENTLY HAD THE VEHICLE IN FOR THE ALGORITHM CHANGE, BUT NOTICED NO DIFFERENCE. I INITIALLY CALLED ISUZU OWNER RELATIONS ON 7/8/02 ABOUT THE MSN CARPOINT RECALL ... Read more

Crash 1 injured

Incident date: Aug 14, 2003

BRAKES FAILED TO ENGAGE AFTER PULLING AWAY FROM A STOPLIGHT AT ABOUT 10-15 MPH. THE CARS AHEAD STOPPED BUT MY RODEO WOULD NOT EVEN WITH ME LITERALLY STANDING ON THE BRAKES. THEY WERE NON-RESPONSIVE ALTHOUGH THE ABS GRINDING TOOK PLACE. I RECENTLY HAD THE VEHICLE IN FOR THE ALGORITHM CHANGE, BUT NOTICED NO DIFFERENCE. I INITIALLY CALLED ISUZU OWNER RELATIONS ON 7/8/02 ABOUT THE MSN CARPOINT RECALL ... Read more

Crash 1 injured

BRAKE FAILURE OCCURRED WHILE DRIVING AT 10 MPH. *MR THE CONSUMER APPLIED THE BRAKES WITH REGULAR SOFT PEDAL BRAKING WHEN THE VEHICLE SLID FORWARD BEYOND THE NORMAL BRAKING POINT. THE CONSUMER HAD TO BRAKE THREE VEHICLE LENGTHS AHEAD. THE ABS LIGHT WAS INTERMITTENT. THE ABS LIGHT CAME ON WHEN THE CONSUMER HAD TO BRAKE ON ANY BUMPY OR UNEVEN STREET, FLAT SURFACE, OR DOWNGRADE. THE CONSUMER S... Read more

Crash

Incident date: Sep 3, 2003

2001 ISUZU RODEO SPORT STALLS OUT INTERMITTENTLY AND ALSO RPMS SURGE OUT OF CONTROL. DEALER UNABLE TO DUPLICATE OR FIND CAUSE AND STATES THAT THERE IS NOTHING THAT THEY CAN DO. I WAS TOLD THAT ISUZU WILL NOT PAY THE WARRANTY CLAIM IF THEY CAN'T DUPLICATE OR IF THE COMPUTER DOES NOT SHOW A PROBLEM. HAS BEEN IN SHOP 4 TIMES NOW FOR THIS PROBLEM WHICH HAS HAPPENED SINCE I BOUGHT THE SUV BRAND NEW. ... Read more

Incident date: Sep 4, 2003

STATE INSPECTION FOUND ALL FOUR WHEEL LUGS:NUTS CRACKED OR BROKEN. AS A RESULT, VEHICLE DIDN'T PASS LOCAL INSPECTION. DEALER STATED THIS WAS A COMMON PROBLEM FOR THIS TYPE OF VEHICLE. *AK

Incident date: Sep 2, 2003

WHILE APPLYING THE BRAKES PEDAL WENT ALL THE WAY DOWN TO THE FLOOR, CAUSING A LOUD NOISE. *AK

Incident date: Aug 30, 2000

MY ENGINE JUST "DIED" IN AUGUST 2000. BEST CHEVROLET AND ISUZU IN HINGHAM MA SAID THAT I NEEDED A NEW OR REBUILT ENGINE. I HAVE TAKEN EXTREMELY GOOD CARE OF THIS VEHICLE SINCE IT WAS PURCHASED BRAND NEW IN 1993. I DID NOT WANT A REBUILT AND VERY NICELY, BUT FIRMLY, ASKED THAT THEY COVER IT AND GIVE ME A BRAND NEW ENGINE, TO WHICH ISUZU CORP. AND THE DEALER AGREED IF I PAID FOR THE LABOR COSTS O... Read more

Incident date: Jun 5, 2003

MY 99 ISUZU AMIGO WAS IN A CRASH IN 6/03 WHEN A DRIVER TURNED LEFT AT AN INTERSECTION IN FRONT OF MY ISUZU. BRAKES WERE FORCIBLY APPLIED ON THE ISUZU, BUT IT DIDN'T STOP. A 16-MTH OLD IN THE TURNING CAR WAS FATALLY INJURED & LATER DIED. OTHERS WERE HURT & MY ISUZU WAS TOTALED. ISUZU SENT ME A NOTE 7/03 THAT STATED THE BRAKES REQUIRE LONGER THAN NORMAL STOPPING DISTANCE & SHOULD BE REPLACED... Read more

Crash 3 injured 1 deaths

VEHICLE WAS CONSECUTIVELY TURNED OFF AND RESTARTED FIVE TIMES, ON THE FIFTH TIME VEHICLE WOULD NOT START. THIS ONLY OCCURRED WHEN THE WEATHER TEMPERATURE WAS HOT. *AK

Incident date: Aug 27, 2003

WHILE SHIFTING VEHICLE MODE SWITCH LIGHT APPEARED ON THE DASHBOARD, CAUSING A HARD SHIFT, ESPECIALLY WHEN DOWN SHIFTING. VEHICLE JUMPED AND SKIPPED UNCONTROLLABLY. *AK

Incident date: Jan 1, 2003

PROBLEMS WITH ABS MODULE ON 1999 ISUZU RODEO. *MR THE PART WAS REPLACED. THE CONSUMER RECEIVED RECALL #02I002000 WHICH SEEMED TO BE THE SAME PROBLEM, AND REQUESTED REIMBURSEMENT, HOWEVER NO ONE RETURNED THE CONSUMER'S CALLS. (DAUGHTER ON BEHALF OF FATHER PHILLIP ANDREULA) *SCC *JB

Incident date: Jan 3, 2003

ON NUMEROUS OCCASIONS, ESPECIALLY DURING THE WINTER, THE ENGINE OF MY 5-SPEED 1998 ISUZU RODEO HAS SUDDENLY REVVED UP TO RPMS OF BETWEEN 2500 AND 4000 IN NEUTRAL (BETWEEN SHIFTS AND AT STOP SIGNS AND STOPLIGHTS). IT HAPPENS RANDOMLY; THE DEALER HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM AND CLAIMS TO HAVE NO KNOWLEDGE OF THIS PROBLEM, ALTHOUGH I PROVIDED THEM WITH COPIES OF NUMEROUS SIMILAR COMPLA... Read more

PROBLEMS WITH VEHICLE'S FUEL INJECTION SYSTEM AND ABS. CONSUMER HAD TO PAY OVER $500.00 IN REPAIRS FOR A PART FOR THE FUEL INJECTION. THE CONSUMER ALSO HAD WORK DONE ON THE ABS, BECAUSE THE LIGHT HAD CAME ON AGAIN, THE CONSUMER JUST RECEIVED A RECALL NOTICE FOR ABS, BUT THE REPAIRS HAD ALREADY BEEN DONE. THE CONSUMER FELT THE DEALER SHOULD REIMBURSE HER FOR COST OF REPAIRS. *MR *CB *JB *JB

Incident date: Jun 1, 2003

ALL FOUR TIRES ON THE ISUZU RODEO HAVE CRACKS IN THE SIDEWALL AND TREAD. *MR THE CONSUMER NOTICED SEVERE CRACKS IN ALL OF THE TREADS/WALLS OF ALL FOUR TIRES AND FOUND THAT THEY DRY ROTTED. *SCC

VEHICLE WAS TAKEN TO THE DEALER FOR RECALL 03V210000 REPAIRS CONCERNING WINDSHIELD WIPER MOTOR. AFTER HAVING THE VEHICLE FOR ABOUT AN HOUR DEALER INFORMED CONSUMER THAT THE PARTS HAD TO BE ORDERED. CONSUMER HAD CALLED SEVERAL TIMES, AND THE PARTS WERE STILL NOT AVAILABLE.*AK

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