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Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 5,697 complaints for ISUZU

ISUZU RODEO (1997) — STRUCTURE:FRAME AND MEMBERS Jan 24, 2011
Incident date: Jan 11, 2010
FRAME RUSTING AWAY FROM UNDERNEATH OUR 1997 ISUZU RODEO. FILED A COMPLAINT OVER A YEAR AGO WITH NHTSA INCLUDING PICTURES, PIECES OF THE METAL FROM THE FRAME AND DOCUMENTS TO BE INCLUDED FOR THE RECALL ON RODEO'S AND PASSPORTS. (MY ODI #10299607) AS YOU WILL SEE THE INFORMATIONWAS TAKEN DOWN INCORRECTLY AN STATES A FUEL PUMP PROBLEM. THAT IS HOW WE FOUND OUT THE FRAME WAS BAD IS WHEN WE TOOK IT IN ... Read more
ISUZU RODEO (2001) — STRUCTURE:FRAME AND MEMBERS Jan 24, 2011
Incident date: May 1, 2009
THIS IS PERTAINING TO THE RECALL OF ISUZU/HONDA 98-2002 WITH THE REAR SUSPENSION LINK ARMS. I KIND OF WENT ALONG WITH THE COMPLAINTS THAT WERE ALREADY STARTED BUT THE REAL PROBLEM SEEMS TO BE THE SEVERE RUST OF THE FRAMES. THE REASON THEY APPEAR TO BE SEPARATING IS BECAUSE THE FRAME THAT THEY ARE SUPPOSED TO BE WELDED TO ARE SO RUSTED THAT THERE IS NOTHING FOR THE WELD TO HOLD ONTO. THEY ARE PU... Read more
ISUZU RODEO (2001) — SUSPENSION:REAR Jan 24, 2011
Incident date: Aug 25, 2008
TL*THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THE REAR SUBFRAME HAD FRACTURED AS A RESULT TO SUBSTANTIAL RUST CORROSION, AND WAS REPAIRED BY HIM. RECENTLY, THE VEHICLE WAS TAKEN TO THE DEALER FOR A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V436000 (SUSPENSION: REAR). HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE THE FRAME WAS BEYOND REPAIR. THE TECHNICIAN INFORMED ... Read more
ISUZU RODEO (2001) — STRUCTURE:FRAME AND MEMBERS Jan 24, 2011
Incident date: Aug 25, 2008
TL*THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THE REAR SUBFRAME HAD FRACTURED AS A RESULT TO SUBSTANTIAL RUST CORROSION, AND WAS REPAIRED BY HIM. RECENTLY, THE VEHICLE WAS TAKEN TO THE DEALER FOR A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V436000 (SUSPENSION: REAR). HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE THE FRAME WAS BEYOND REPAIR. THE TECHNICIAN INFORMED ... Read more
ISUZU RODEO (1997) — STRUCTURE:FRAME AND MEMBERS Jan 24, 2011
Incident date: Jan 23, 2011
BAD FRAME ROT ON MY 1997 ISUZU RODEO WAS CHANGING OUT MY U-JOINTS AND INSPECTING THE VEHICLE WHEN I NOTICES SEVERAL SPOTS WHERE THE FRAME WAS RUSTED THROUGH. I BEGAN CLEANING THE FRAME AND SOME SPOTS DISINTEGRATED WHEN I HIT THEM WITH A WIRE WHEEL. WELDED ANY CRACKS I FOUND FILLED IN SMALLER HOLES AND WELDED PLATES AND SUPPORTS INTO THE BAD SPOTS. AT FIRST I THOUGHT THIS WAS A ONE OFF INCIDENT BU... Read more
ISUZU RODEO (2001) — STRUCTURE:FRAME AND MEMBERS Jan 22, 2011
Incident date: Jan 6, 2011
I OWN A 2001 ISUZU RODEO WHICH I PURCHASED NEW IN 2001, THIS VEHICLE HAS ALWAYS BEEN MAINTAINED AS IT SHOULD. I RECEIVED A RECALL FROM ISUZU ABOUT A FRAME ISSUE AND PROMPTLY TOOK THE VEHICLE INTO DEALER FOR INSPECTION. I DROVE 90 MILES TO THE DEALERSHIP FOR A 2-HOUR RECALL REPAIR, AFTER THE DEALER INSPECTION I WAS TOLD THAT MY VEHICLES FRAME STRUCTURE WAS TO RUSTED TO BE REPAIRED WITH THE FRAME CH... Read more
ISUZU RODEO (2004) — UNKNOWN OR OTHER Jan 21, 2011
Incident date: Dec 15, 2010
VEHICLE TURN ON LIGHT: CHECK ENGINE AND POWER REDUCED. THIS BAD FUNCTION IN THE VEHICLE MAKE PROBLEM WHEN INCREMENT SPEED, SHOWING LOST POWER. THIS PROBLEM IS NOT STEADY AND SOME TIME IT RESET AND START FUNCTION NORMALLY, BUT TIME AFTER FAIL COME AGAIN.
ISUZU RODEO (1999) — STRUCTURE:FRAME AND MEMBERS Jan 21, 2011
Incident date: Jan 20, 2011
TL*THE CONTACT OWNS A 1999 ISUZU RODEO. WHILE THE VEHICLE WAS AT THE DEALER FOR RECALL REPAIRS NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION:REAR); THE TECHNICIANS STATED THAT THE VEHICLE WAS UNABLE TO BE REPAIRED DUE TO THE FRAMES SEVERE RUST. THEY WERE UNABLE TO WELD THE BRACKET TO THE FRAME. THE MANUFACTURER STATED THAT THEY WOULD RETURN THE CONTACTS CALL AND HAD NOT DONE SO WHEN THE COMPLAIN... Read more
ISUZU RODEO (1999) — SUSPENSION:REAR Jan 21, 2011
Incident date: Jan 20, 2011
TL*THE CONTACT OWNS A 1999 ISUZU RODEO. WHILE THE VEHICLE WAS AT THE DEALER FOR RECALL REPAIRS NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION:REAR); THE TECHNICIANS STATED THAT THE VEHICLE WAS UNABLE TO BE REPAIRED DUE TO THE FRAMES SEVERE RUST. THEY WERE UNABLE TO WELD THE BRACKET TO THE FRAME. THE MANUFACTURER STATED THAT THEY WOULD RETURN THE CONTACTS CALL AND HAD NOT DONE SO WHEN THE COMPLAIN... Read more
ISUZU RODEO (2004) — VEHICLE SPEED CONTROL Jan 21, 2011
Incident date: Dec 15, 2010
VEHICLE TURN ON LIGHT: CHECK ENGINE AND POWER REDUCED. THIS BAD FUNCTION IN THE VEHICLE MAKE PROBLEM WHEN INCREMENT SPEED, SHOWING LOST POWER. THIS PROBLEM IS NOT STEADY AND SOME TIME IT RESET AND START FUNCTION NORMALLY, BUT TIME AFTER FAIL COME AGAIN.
ISUZU ASCENDER (2004) — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Jan 21, 2011
Incident date: Jan 9, 2009
TL*THE CONTACT OWNS A 2004 ISUZU ASCENDER. THE CONTACT STATED THAT THE SPEEDOMETER MOVED BACK AND FORTH AND DOES NOT SHOW THE CORRECT SPEED. THE SPEEDOMETER WILL READ OVER 100 MPH AND THEN BECOME STUCK. THE VEHICLE HAD TO BE TURNED ON AND OFF IN ORDER TO GET THE SPEEDOMETER TO READ CORRECTLY. THE DEALER STATED THAT THERE WAS A PROBLEM WITH THE COMPUTER, BUT THE CONTACT WAS CONVINCED THAT IT WAS AN... Read more
ISUZU RODEO (2004) — ENGINE AND ENGINE COOLING Jan 21, 2011
Incident date: Dec 15, 2010
VEHICLE TURN ON LIGHT: CHECK ENGINE AND POWER REDUCED. THIS BAD FUNCTION IN THE VEHICLE MAKE PROBLEM WHEN INCREMENT SPEED, SHOWING LOST POWER. THIS PROBLEM IS NOT STEADY AND SOME TIME IT RESET AND START FUNCTION NORMALLY, BUT TIME AFTER FAIL COME AGAIN.
ISUZU RODEO (2002) — POWER TRAIN:AUTOMATIC TRANSMISSION Jan 21, 2011
Incident date: Jan 1, 2010
TL*THE CONTACT OWNS A 2002 ISUZU RODEO. THE CONTACT PURCHASED THE VEHICLE IN DECEMBER 2009 AND APPROXIMATELY ONE MONTH LATER, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE TRANSMISSION; HOWEVER, THE VEHICLE CONTINUED TO STALL AND AS A RESULT THE TRANSMISSION WAS CRACKED. THE VEHICLE WAS ALSO LEAKING TRANSMISSION FLUID. THE CONTACT DID NOT INFORM THE MANUFACTURER NOR WAS... Read more
ISUZU RODEO (1999) — STRUCTURE:FRAME AND MEMBERS Jan 21, 2011
Incident date: Dec 15, 2010
I OWN A 1999 ISUZU RODEO WHICH HAS A RECALL 10V436000, THE REAR SUSPENTION THAT HOOKS INTO THE REAR FRAME RUSTS OUT. MINE DIDN'T DO THAT, BUT MY REAR FRAME ON THE PASSENGER SIDE HAS RUSTED SO BAD THAT THE BODY OF THE CAR ISN'T ATTACHED TO THE FRAME. THE RODEO IS TO DANGEROUS TO DRIVE AND WILL NOT PASS INSPECTION AND CANNOT BE FIXED.ISUZU HAD MY CAR PICKED UP BY A FLAT BED TRUCK ON 12/15/10 AND TAK... Read more
ISUZU RODEO (1999) — SUSPENSION:REAR Jan 20, 2011
Incident date: Jan 20, 2011
SEVERE FRAME RUST. TRAILING ARM SEPARATIONS FROM THE FRAME DUE TO RUST. ACCORDING TO ISUZU CAR REQUIRES STAGE 4 REPAIR, BUT DEALER CANNOT PUT CAR BACK TOGETHER, BECAUSE THE FRAME ITSELF IS FALLING APART. FRAME WAS REINFORCED BEFORE IN MULTIPLE PLACES. *TR
ISUZU RODEO (1999) — STRUCTURE:FRAME AND MEMBERS Jan 20, 2011
Incident date: Jan 20, 2011
SEVERE FRAME RUST. TRAILING ARM SEPARATIONS FROM THE FRAME DUE TO RUST. ACCORDING TO ISUZU CAR REQUIRES STAGE 4 REPAIR, BUT DEALER CANNOT PUT CAR BACK TOGETHER, BECAUSE THE FRAME ITSELF IS FALLING APART. FRAME WAS REINFORCED BEFORE IN MULTIPLE PLACES. *TR
ISUZU RODEO (1999) — STRUCTURE:FRAME AND MEMBERS Jan 19, 2011
Incident date: Jan 18, 2011
WENT TO DRIVE DOWN THE ROAD AND HEARD CLINKING SOUND. AXLE SUPPORT BRACKET BROKE AND SHAFT HANGING DOWN. BUT LOOKING CLOSER THE ENTIRE REAR END OF FRAME HAS SIGNIFICANT RUST. RUST IS SO BAD THAT AREAS WHERE THE RECALLED BRACKETS ATTACH TO FRAME ARE ALMOST NON EXISTENT. AFTER SEEING THE EXTENT OF RUST AND CORROSION, I AM SURPRISED THE VEHICLE HAS NOT BROKEN IN HALF. I HAVE NEVER SEEN FRAME RUST AS ... Read more
ISUZU RODEO (2001) — SUSPENSION:REAR Jan 19, 2011
Incident date: Nov 29, 2010
TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION:REAR). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO BE REPAIRED UNDER THE RECALL. THE VEHICLE WAS SITTING IN THE DEALERS POSSESSION FOR APPROXIMATELY 2 MONTHS WITHOUT BEING REPAIRED. THE CONTACT WAS TOLD BY THE DEALER THAT THEY WERE UNSURE OF THE TYPE ... Read more
ISUZU RODEO (2001) — SUSPENSION:REAR Jan 19, 2011
Incident date: Feb 5, 2010
TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE REAR DRIVER SIDE TIRE BEGAN WOBBLING ABNORMALLY AND THE REAR STABILIZER BAR FRACTURED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACTS PLACE OF RESIDENCE WHERE THE IT WAS INSPECTED BY A WELDER WHO ADVISED THAT THE FRAME WAS SEVERELY CORRODED AND BEYOND REPAIR. THE CONTACT LATER RECEIVED NOTIFICATI... Read more
ISUZU RODEO (2001) — STRUCTURE:FRAME AND MEMBERS Jan 19, 2011
Incident date: Feb 5, 2010
TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE REAR DRIVER SIDE TIRE BEGAN WOBBLING ABNORMALLY AND THE REAR STABILIZER BAR FRACTURED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACTS PLACE OF RESIDENCE WHERE THE IT WAS INSPECTED BY A WELDER WHO ADVISED THAT THE FRAME WAS SEVERELY CORRODED AND BEYOND REPAIR. THE CONTACT LATER RECEIVED NOTIFICATI... Read more
ISUZU RODEO (2001) — STRUCTURE:FRAME AND MEMBERS Jan 18, 2011
Incident date: Jan 1, 2011
TL*THE CONTACT OWNS A 2001 ISUZU RODEO. WHILE THE NHTSA RECALL CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION:REAR) REPAIR WAS BEING PERFORMED; THE TECHNICIAN STATED THAT THE FRAME WAS SEVERELY CORRODED. THE TECHNICIAN WAS UNABLE TO WELD THE FRAME ONTO THE BRACKET BECAUSE OF THE CORROSION. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY NEEDED PHOTOGRAPHS OF THE DAMAGE. THE DEALER PROVIDED THE MANU... Read more
ISUZU ASCENDER (2006) — FUEL SYSTEM, GASOLINE Jan 17, 2011
Incident date: Oct 23, 2010
FAULTY FUEL LEVEL SENDING UNIT, THE FUEL GAUGE READ BETWEEN AN 1/8 AND 1/4 TANK. THE VEHICLE STALLED OUT IN A BUSY INTERSECTION. AFTER FILLING THE TANK BACK UP THE GAUGE WOULD BE VERY SPORADIC AND NOW DOES NOT WORK AT ALL. THIS SEEMS TO BE A LARGE PROBLEM WITH GM FUELS LEVELS SENDING UNITS. *TR
ISUZU ASCENDER (2005) — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Jan 17, 2011
Incident date: Jan 8, 2011
SPEEDOMETER FAILED. DRIVING AROUND 30 MPH WHEN THE GAUGE JUMPED TO THE END OF THE METER AND DIVED BACK DOWN QUICKLY. GAUGE WILL INTERMITTENTLY WORK BUT ONLY FOR SHORT TIME FRAMES BUT THEN WILL BE OFF BY 20 TO 70 MPH AND JUMP AT ERRATIC MOMENTS. ISSUE HAPPENED AROUND 95K. *TR
ISUZU RODEO (1998) — STRUCTURE:FRAME AND MEMBERS Jan 15, 2011
Incident date: Jan 14, 2011
PARTS FALLING OFF MY FRAME WITH THE FRAME STILL ATTACHED TO THEM. SHOCKS. I HAVE A CASE NUMBER FOR OTHER PARTS FALLING OFF WITH FRAME ATTACHED. 10277055 FROM OCT 4. MY RECALL LETTER DID NOT SAY IT WAS GOING TO ADDRESS THE FRAME. SPOKEN TO OTHER ISUZU OWNERS WITH RECALL AND THERE CARS ARE SITTING IN SERVICE PARKING LOT AS UNREPAIRABLE AND UNDRIVEABLE. ISUZU HAS NOT DETERMINED WHAT THEY ARE GOING... Read more
ISUZU RODEO (2001) — STRUCTURE Jan 14, 2011
Incident date: Jan 13, 2011
HAD MY 2001 ISUZU RODEO WITH 56K AND IN MINT CONDITION IN FOR YEARLY INSPECTION. TO MY SURPRISE THEY FAILED IT...FOR A ROTTED FRAME. IT HAS HOLES COMPLETELY THROUGH IT. THEY DEEMED IT DANGEROUS TO DRIVE TELLING ME I WOULD HAVE BEEN KILLED IF WERE DRIVING AT THE TIME. I HAVE DONE SOME RESEARCH AND I JUST CAN'T BELIEVE NOTHING IS BEING DONE ABOUT THIS. I'M HAVING A HARD TIME SWALLOWING THAT THIS M... Read more
ISUZU RODEO (2001) — STRUCTURE:FRAME AND MEMBERS Jan 14, 2011
Incident date: Jan 13, 2011
HAD MY 2001 ISUZU RODEO WITH 56K AND IN MINT CONDITION IN FOR YEARLY INSPECTION. TO MY SURPRISE THEY FAILED IT...FOR A ROTTED FRAME. IT HAS HOLES COMPLETELY THROUGH IT. THEY DEEMED IT DANGEROUS TO DRIVE TELLING ME I WOULD HAVE BEEN KILLED IF WERE DRIVING AT THE TIME. I HAVE DONE SOME RESEARCH AND I JUST CAN'T BELIEVE NOTHING IS BEING DONE ABOUT THIS. I'M HAVING A HARD TIME SWALLOWING THAT THIS M... Read more
ISUZU RODEO (1999) — SUSPENSION:REAR Jan 14, 2011
Incident date: Dec 10, 2010
TL* THE CONTACT OWNS A 1999 ISUZU RODEO. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A MUFFLER REPAIR WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE FRAME, REAR SUSPENSION AND EXTERIOR BODY WERE SEVERELY RUSTED. THERE WAS A RECALL ASSOCIATED WITH THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION: REAR). THE VEHICLE WAS TOWED TO THE DEALER AT THE MANUFACTURER'S EXPENSE.... Read more
ISUZU RODEO (2000) — SUSPENSION:REAR Jan 14, 2011
Incident date: Dec 29, 2010
TL* THE CONTACT OWNS A 2000 ISUZU RODEO. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTICE IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION: REAR). AFTER TAKING THE VEHICLE IN FOR THE RECALL REPAIR, THE DEALER INFORMED HER THAT THEY COULD NOT PERFORM ANY REPAIRS DUE TO SEVERE RUSTING BEYOND REPAIR. THE MANUFACTURER WAS CONTACTED AND ADVISED HER THAT THEY WOULD OFFER HER A SETTLEM... Read more
ISUZU RODEO (1999) — SUSPENSION:REAR Jan 14, 2011
Incident date: Apr 15, 2010
TL* THE CONTACT OWNS A 1999 ISUZU RODEO. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH AND GOING UPHILL WHEN THE LOWER LINK BRACKET FRACTURED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A WELDING SHOP WHERE THE TECHNICIAN ADVISED THAT THE VEHICLE FRAME WAS SEVERELY CORRODED. THE TECHNICIAN ALSO STATED THAT HE WAS UNABLE TO LOCATE THE METAL LINK NEEDED TO WELD THE LINK BRACKET BACK ONTO THE VEHICLE. ... Read more
ISUZU RODEO (1999) — STRUCTURE:FRAME AND MEMBERS Jan 14, 2011
Incident date: Apr 15, 2010
TL* THE CONTACT OWNS A 1999 ISUZU RODEO. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH AND GOING UPHILL WHEN THE LOWER LINK BRACKET FRACTURED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A WELDING SHOP WHERE THE TECHNICIAN ADVISED THAT THE VEHICLE FRAME WAS SEVERELY CORRODED. THE TECHNICIAN ALSO STATED THAT HE WAS UNABLE TO LOCATE THE METAL LINK NEEDED TO WELD THE LINK BRACKET BACK ONTO THE VEHICLE. ... Read more
ISUZU RODEO (1999) — STEERING Jan 13, 2011
Incident date: Dec 20, 2010
RECEIVED A RECALL FOR REAR SUSPENSION BRACKETS. WHEN VEHICLE WAS TAKEN TO ISUZU SERVICE CENTER , WAS TOLD THE FRAME WAS SO RUSTED THEY ARE UNABLE TO REPAIR THE REAR BRACKETS AND IT WAS AN UNSAFE VEHICLE. *TR
ISUZU RODEO (1999) — SUSPENSION:REAR Jan 13, 2011
Incident date: Dec 20, 2010
RECEIVED A RECALL FOR REAR SUSPENSION BRACKETS. WHEN VEHICLE WAS TAKEN TO ISUZU SERVICE CENTER , WAS TOLD THE FRAME WAS SO RUSTED THEY ARE UNABLE TO REPAIR THE REAR BRACKETS AND IT WAS AN UNSAFE VEHICLE. *TR
ISUZU RODEO (1997) — SUSPENSION:REAR Jan 12, 2011
Incident date: Jan 3, 2011
1999 ISUZU RODEO. CONSUMER IS QUESTIONING WHY HER VEHICLE IS NOT INCLUDED IN NHTSA RECALL CAMPAIGN 10V436000. *KB
ISUZU RODEO (2001) — SUSPENSION Jan 11, 2011
Incident date: Jan 3, 2011
VEHICLE WAS RECALLED FOR FAILURE OF SUSPENSION SUPPORTING FRAME DUE TO CORROSION. BRACKETS WERE INSTALLED, AND ISUZU CLAIMS THIS IS AN ADEQUATE FIX. HOWEVER, THE ENTIRE REAR OF THE FRAME IS RIDDLED WITH HOLES AND HEAVILY RUSTED. WHEN THE VEHICLE WAS PICKED UP THE DEALERSHIP REQUIRED SIGNATURES ON PHOTOS OF THE DAMAGE TO DISCLAIM LIABILITY. ALTHOUGH THE "OFFICIAL" POSITION OF THE DEALERSHIP REMAINS... Read more
ISUZU RODEO (2001) — STRUCTURE:BODY Jan 11, 2011
Incident date: Jan 3, 2011
VEHICLE WAS RECALLED FOR FAILURE OF SUSPENSION SUPPORTING FRAME DUE TO CORROSION. BRACKETS WERE INSTALLED, AND ISUZU CLAIMS THIS IS AN ADEQUATE FIX. HOWEVER, THE ENTIRE REAR OF THE FRAME IS RIDDLED WITH HOLES AND HEAVILY RUSTED. WHEN THE VEHICLE WAS PICKED UP THE DEALERSHIP REQUIRED SIGNATURES ON PHOTOS OF THE DAMAGE TO DISCLAIM LIABILITY. ALTHOUGH THE "OFFICIAL" POSITION OF THE DEALERSHIP REMAINS... Read more
ISUZU RODEO (2001) — STRUCTURE:FRAME AND MEMBERS Jan 11, 2011
Incident date: Apr 1, 2010
THIS IS A FOLLOW UP TO A PREVIOUS ODI COMPLAINT - 10336610 AND IN RESPONSE TO THE VERY POOR HANDLING OF RECALL 10V-436 IN REGARDS TO MY 2001 ISUZU RODEO. I HAVE TAKEN MY RODEO TO THE DEALER AND SPOKEN WITH ISUZU WHO HAVE STATED THAT THEY ARE ABLE TO INSTALL THEIR 'RECALL BRACKETS' ONTO MY SEVERELY ROTTEN FRAME, HOWEVER, THE TRUCK WILL THEN STILL NOT PASS NYS INSPECTION AND WILL NOT BE SAFE TO DRI... Read more
ISUZU RODEO (1999) — SUSPENSION:REAR Jan 10, 2011
Incident date: Apr 14, 2010
I HAVE ALREADY RECEIVED A RECALL NOTICE FROM ISUZU FOR THE RECALL ON THE SUSPENSION BRACKET BEING BROKEN FROM THE FRAME, AND WAS TOLD WE WOULD BE HAVING OUR CARS PURCHASED BACK AT FAIR MARKET VALUE. NOW THAT THEY HAVE MY VEHICLE THEY SAY THEY WILL OFFER ME THE COST OF THE REPAIR AS THE VEHICLE WILL NOT BE SAFE AFTER THE INSTALLATION OF THE BRACKET THEY PROPOSE FIXES THE ISSUE. THIS CAR ALMOST KILL... Read more
ISUZU RODEO (1999) — STRUCTURE:FRAME AND MEMBERS Jan 10, 2011
Incident date: Apr 14, 2010
I HAVE ALREADY RECEIVED A RECALL NOTICE FROM ISUZU FOR THE RECALL ON THE SUSPENSION BRACKET BEING BROKEN FROM THE FRAME, AND WAS TOLD WE WOULD BE HAVING OUR CARS PURCHASED BACK AT FAIR MARKET VALUE. NOW THAT THEY HAVE MY VEHICLE THEY SAY THEY WILL OFFER ME THE COST OF THE REPAIR AS THE VEHICLE WILL NOT BE SAFE AFTER THE INSTALLATION OF THE BRACKET THEY PROPOSE FIXES THE ISSUE. THIS CAR ALMOST KILL... Read more
ISUZU RODEO (2000) — VEHICLE SPEED CONTROL Jan 10, 2011
Incident date: Nov 7, 2010
TL* THE CONTACT OWNS A 2000 ISUZU RODEO. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS ABLE TO APPLY PRESSURE TO THE BRAKE PEDAL IN ORDER TO GET THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN UNRELATED REPAIR WHEN THE VEHICLE ABNORMALLY ACCELERATED A SECOND TIME WHILE THE TECHNICIAN WAS TEST DRIVING. THE VEHICLE WAS WAITING O... Read more
ISUZU RODEO (2001) — STRUCTURE:FRAME AND MEMBERS Jan 9, 2011
Incident date: Dec 27, 2010
RELATED TO THE ISUZU RODEO REAR AXLE BRACKET RECALL, MY RODEO EXPERIENCED THE EXACT SAME CORROSION PROBLEM WITH THE REMAINDER OF MY 2001 RODEO'S FRAME. BOTH MY MECHANIC ([XXX], POTTERS MILLS, PA) AND MY ISUZU REPAIR SHOP ([XXX], STATE COLLEGE, PA) SAID THE CORROSION WILL NOT ALLOW THE VEHICLE TO PASS INSPECTION, EVEN WITH THE REAR AXLE BRACKET REMEDY PROVIDED BY ISUZU. THEREFORE, THIS IS NOT AN "A... Read more
ISUZU RODEO (2001) — SUSPENSION:REAR Jan 7, 2011
Incident date: Nov 15, 2010
MY 2001 ISUZU RODEO WITH 90,000 HAS COMPLETELY CORRODED UNDERNEATH AND A STEERING BRACKET BECAME DETACHED FROM THE REAR WHEEL WHILE THE CAR WAS BEING DRIVEN IN TRAFFIC. THE ISUZU FACTORY DID RECALL THE CAR, BUT IT HAS BEEN SITTING DISABLED IN MY DRIVEWAY FOR 2 MONTHS NOW AND I DON'T THINK IT CAN BE FIXED (THE ENTIRE UNDERSIDE IS RUSTED OUT). THE COMPANY IS BOTCHING THIS RECALL: THIS IS A VERY DA... Read more
ISUZU RODEO (2001) — STRUCTURE:FRAME AND MEMBERS Jan 7, 2011
Incident date: Nov 15, 2010
MY 2001 ISUZU RODEO WITH 90,000 HAS COMPLETELY CORRODED UNDERNEATH AND A STEERING BRACKET BECAME DETACHED FROM THE REAR WHEEL WHILE THE CAR WAS BEING DRIVEN IN TRAFFIC. THE ISUZU FACTORY DID RECALL THE CAR, BUT IT HAS BEEN SITTING DISABLED IN MY DRIVEWAY FOR 2 MONTHS NOW AND I DON'T THINK IT CAN BE FIXED (THE ENTIRE UNDERSIDE IS RUSTED OUT). THE COMPANY IS BOTCHING THIS RECALL: THIS IS A VERY DA... Read more
ISUZU RODEO SPORT (2001) — STRUCTURE:FRAME AND MEMBERS Jan 6, 2011
Incident date: Jan 6, 2011
I OWN A 2001 ISUZU RODEO SPORT WITH ABOUT 144,000 MILES ON IT WHICH I PURCHASED NEW IN JULY 2001. THE REAR SECTION OF THE FRAME IS RUSTED THROUGH ON BOTH SIDES IN SOME AREAS AND THE LOWER LINK SUPPORTS ARE ALSO RUSTING OFF. I CALLED ISUZU MOTORS AMERICA OWNERS RELATION DEPARTMENT (800) 255-6727 AND SPOKE TO KAREN WHO INDICATED THAT SHE IS THEIR 'NATIONAL OPERATIONS MANAGER' IN ANAHEIM CA. (KAREN W... Read more
ISUZU RODEO (1999) — SUSPENSION:REAR Jan 6, 2011
Incident date: Dec 31, 2010
TL*THE CONTACT OWNS A 1999 ISUZU RODEO. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN RECALL 10V436000 (SUSPENSION: REAR). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THE VEHICLE WAS NOT SAFE TO BE DRIVEN. THE CONTACT WAS ALSO TOLD THEY WOULD NOT BE ABLE TO PERFORM THE REMEDY DUE TO EXCESSIVE CORROSION OF THE FRAME. AN ALTERNATIVE REMEDY WAS SUPPOSED TO BE OFFERE... Read more
ISUZU RODEO SPORT (2001) — STRUCTURE Jan 6, 2011
Incident date: Jan 6, 2011
I OWN A 2001 ISUZU RODEO SPORT WITH ABOUT 144,000 MILES ON IT WHICH I PURCHASED NEW IN JULY 2001. THE REAR SECTION OF THE FRAME IS RUSTED THROUGH ON BOTH SIDES IN SOME AREAS AND THE LOWER LINK SUPPORTS ARE ALSO RUSTING OFF. I CALLED ISUZU MOTORS AMERICA OWNERS RELATION DEPARTMENT (800) 255-6727 AND SPOKE TO KAREN WHO INDICATED THAT SHE IS THEIR 'NATIONAL OPERATIONS MANAGER' IN ANAHEIM CA. (KAREN W... Read more
ISUZU RODEO SPORT (2001) — SUSPENSION:REAR Jan 6, 2011
Incident date: Jan 6, 2011
I OWN A 2001 ISUZU RODEO SPORT WITH ABOUT 144,000 MILES ON IT WHICH I PURCHASED NEW IN JULY 2001. THE REAR SECTION OF THE FRAME IS RUSTED THROUGH ON BOTH SIDES IN SOME AREAS AND THE LOWER LINK SUPPORTS ARE ALSO RUSTING OFF. I CALLED ISUZU MOTORS AMERICA OWNERS RELATION DEPARTMENT (800) 255-6727 AND SPOKE TO KAREN WHO INDICATED THAT SHE IS THEIR 'NATIONAL OPERATIONS MANAGER' IN ANAHEIM CA. (KAREN W... Read more
ISUZU AXIOM (2002) — STRUCTURE Jan 5, 2011
Incident date: Oct 26, 2010
TL*THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A RECALL REPAIR UNDER NHTSA CAMPAIGN ID 03V113000 (STRUCTURE); HOWEVER, THE REMEDY DID NOT CORRECT THE DEFECTIVE FRAME WHICH WAS COMPLETELY COVERED WITH RUST AND CORRODED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 56,000.
ISUZU AXIOM (2002) — FUEL SYSTEM, GASOLINE Jan 5, 2011
Incident date: Jul 1, 2009
TL*THE CONTACT OWNS A 2002 ISUZU AXIOM XS. THE CONTACT NOTICED CORROSION ON THE PAN THAT HOLDS THE GASOLINE UNDERNEATH THE FUEL TANK ON THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC IN JULY 2009 DUE TO CORROSION, WHERE THEY REPLACED THE SUPPORT ARM; HOWEVER, THE CORROSION RECURRED. THE DEALER INSPECTED THE VEHICLE AND SPRAYED IT WITH A CORROSIVE PREVENTIVE. THE CONTACT DID NOT INFORM TH... Read more
ISUZU RODEO (2001) — STRUCTURE:FRAME AND MEMBERS Jan 5, 2011
Incident date: Dec 13, 2010
TL*THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTICE FOR SUSPENSION:REAR (10V436000). THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO NOTICED THAT THE ENTIRE FRAME WAS COVERED WITH AN EXCESSIVE AMOUNT OF CORROSION. THE DEALER STATED THEY WOULD REPLACE THE REAR SUSPENSION LOWER LINK BRACKET BUT NOT THE FRAME. THE CONTACT STATED IF THE REAR SUSPENSION LOWER ... Read more
ISUZU RODEO (2001) — STRUCTURE:FRAME AND MEMBERS Jan 3, 2011
Incident date: Dec 27, 2010
I RECEIVED A SAFETY RECALL NO. 10V-436 FOR MY 2001 ISUZU RODEO. I TOOK THE CAR TO THE DEALERSHIP ON 12/27/10. ON 12/29/10 I CALLED TO FIND OUT THE STATUS OF MY VEHICLE, I WAS TOLD THAT THE FRAME WAS TOTALLY RUSTED, THE VEHICLE WAS UNSAFE TO DRIVE AND THAT THEY WERE WAITING FOR INSTRUCTIONS FROM ISUZU. ON 01/03/11, I CALLED THE DEALERSHIP AND WAS TOLD, ONCE AGAIN, THAT THE FRAME WAS TOTALLY ... Read more
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