Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 5,697 complaints for ISUZU
Incident date: Dec 22, 2010
WE RECEIVED A RECALL NOTICE FOR FRAME RUST. WE TOOK IT INTO A LOCAL ISUZU REPAIR SHOP ON 12-22-2010; THEY TOLD US THE FRAME WAS RUSTED THROUGH AND THAT THEY NEEDED TO ORDER A PART TO FIX IT. WE HAVE BEEN WAITING SEVERAL MONTHS BECAUSE THE REPAIR SHOP CANNOT GET THE PART FROM ISUZU. THEY ALSO CANNOT TELL US WHEN THE PART WILL COME IN. WE FEEL THE VEHICLE IS UNSAFE AND CANNOT UNDERSTAND WHY ISUZ... Read more
Incident date: Aug 1, 2009
TL*THE CONTACT OWNS A 2001 ISUZU RODEO. WHILE THE CONTACT STATED THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION:REAR) AND IT WAS REPAIRED. WHILE UNDER GOING ROUTINE MAINTENANCE THE CONTACT NOTICED THE FRONT AND REAR FRAME WERE CORRODED. THE VEHICLE WAS TAKEN TO THE MECHANIC WHO STATED THAT THE FRONT AND REAR FRAME, THE FUEL TANK SHIELD WAS CORRODED AND NEEDED TO BE RE... Read more
Incident date: Mar 11, 2011
THE REAR ANTI-SWAY BAR ON MY 2002 ISUZU RODEO HAS DETACHED FROM THEFRAME ON ONE SIDE CAUSING THE REAR OF THE VEHICLE TO SWAY DANGEROUSLY FROM SIDE TO SIDE. I HAD JUST BROUGHT THE CAR IN FOR THE RECALL FOR FRAME CORROSION AND THE DEALERSHIP TOLD ME THE AREA SPECIFIED BY THE RECALL WAS FINE AND IT WAS. THEY FAILED TO TELL ME THAT THE ANTI-SWAY BAR WAS SERIOUSLY CORRODED AND BECOMING DETACHED ON ONE ... Read more
Incident date: Dec 23, 2010
TL*THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT THE VEHICLE WAS INSPECTED RECALL 10V436000 (SUSPENSION:REAR). THE DEALER STATED THAT THE FRAME WAS COMPLETELY CORRODED. THE DEALER STATED THAT THEY WERE ABLE TO POSSIBLY REPLACE THE BRACKETS BUT REGARDLESS OF THE REMEDY, THE VEHICLE WOULD NOT BE DRIVABLE. THE MANUFACTURER WAS CONTACTED WHO STATED THAT THE RECALL SPECIFICALLY STATED TH... Read more
Incident date: Mar 27, 2011
TL*THE CONTACT OWNS A 2000 ISUZU RODEO. THE CONTACT STATED THAT SHE RECEIVED NHTSA CAMPAIGN ID NUMBER 10V436000 SUSPENSION:REAR IN DECEMBER OF 2010, AND THAT THE DEALER WAS UNABLE TO PERFORM THE REPAIR IN DECEMBER, BECAUSE THE PART WAS NOT AVAILABLE. ON MARCH 27, 2011 WHILE DRIVING 25 MPH THE VEHICLE PULLED TO THE RIGHT. THE CONTACT HAD TO DRIVE ONTO THE ROAD SIDE AND HAVE THE VEHICLE TOWED TO TH... Read more
Incident date: Mar 24, 2011
I HAVE A 2000 ISUZU RODEO, I WAS ONLINE LOOKING FOR A PART TO REPLACE WHEN I STUMBLED UPON THE NEWEST RECALL OF THE REAR MOUNTING BRACKETS RUSTING OFF OF THE FRAME. I IMMEDIATELY BROUGHT MY CAR TO THE CLOSEST ISUZU SERVICE CENTER WITHOUT THE RECALL LETTER THAT I AM SUPPOSED TO GET FROM ISUZU, YET STILL HAVEN'T. THE DEALER BROUGHT MY CAR IN AND WITHIN A 30MIN IT WAS BACK OUT IN THE PARKING LOT. THE... Read more
Incident date: Mar 16, 2011
TL*THE CONTACT OWNS A 1999 ISUZU RODEO. THE CONTACT STATED THAT THE SUBFRAME WAS SEVERELY CORRODED WHICH RESULTED IN A SLIGHT SEPARATION FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 00V058000 (SUSPENSION:REAR). THE TECHNICIANS STATED THAT THE FRAME WAS SEVERELY DAMAGED AND BEYOND REPAIR AND ALSO RECOMMENDED THAT THE VEHICLE NOT BE DRIV... Read more
Incident date: Feb 16, 2011
MY ISUZU RODEO WAS RECALLED FOR THE REAR SUSPENSION/FRAME RUSTOUT PROBLEM.ISUZU HAULED IT TO BEDFORD ,OHIO TO THE FORMER DEALER. IT IS STAGE 5,NON-REPAIRABLE. ISUZU HAS NOT BEEN IN TOUCH CONCERNING BUYBACK OR ANYTHING. WHEN I CALL THEM,THEY ARE VERY RUDE AND ACT LIKE THEY COULD CARE LESS.WE ARE DOWN TO 1 CAR,MAKES THINGS DIFFICULT. THEY HAVE HAD THE TRUCK AND WE BOTH HAVE PICTURES OF THE DAMAGE F... Read more
Incident date: Feb 16, 2011
MY ISUZU RODEO WAS RECALLED FOR THE REAR SUSPENSION/FRAME RUSTOUT PROBLEM.ISUZU HAULED IT TO BEDFORD ,OHIO TO THE FORMER DEALER. IT IS STAGE 5,NON-REPAIRABLE. ISUZU HAS NOT BEEN IN TOUCH CONCERNING BUYBACK OR ANYTHING. WHEN I CALL THEM,THEY ARE VERY RUDE AND ACT LIKE THEY COULD CARE LESS.WE ARE DOWN TO 1 CAR,MAKES THINGS DIFFICULT. THEY HAVE HAD THE TRUCK AND WE BOTH HAVE PICTURES OF THE DAMAGE F... Read more
Incident date: Mar 23, 2011
RECALL THESE VEHICLE'S NOW!!!!!!!MORE RESENT COMPLAINTS !!!!!!!HTTP://WWW.AUTOMOTIX.NET/AUTOREPAIR/CAR_PROBLEMS/ISUZU-RODEO/2001/ 2001 ISUZU RODEO ACCIDENT REPORT | NATIONWIDE CONSUMER COMPLAINTS WWW.AUTOMOTIX.NET EXPLORE OUR WIDE CATALOG OF 2001 ISUZU RODEO COSTUMER COMPLAINTS, AND GET YOU DETAILS ABOUT 01 ISUZU RODEO ACCIDENTS LOCATIONS, CAUSE OF ACCIDENT AND THE NUMBER AND TYPE OF INJURIES. ... Read more
Incident date: Dec 27, 2010
I DRIVE A 2001 ISUZU RODEO 4X4. IT HAS APPROXIMATELY 100,000 MILES ON IT. UPON TAKING THE RODEO IN FOR RECALL INSPECTION ON NHTSA 10V-436 (REAR SUSPENSION) THE SHOP NOTICED THAT MY FUEL TANK PROTECTOR WAS 90% RUSTED AND ROTTED AWAY. THE SHOP TOLD ME THIS SHIELD (OEM PART NUMBER 8-97226-445-4) ALSO SUPPORTS THE FUEL TANK FROM FALLING OFF THE VEHICLE (HENCE THIS SAFETY COMPLAINT). I TOLD THE SHO... Read more
Incident date: Dec 27, 2010
I DRIVE A 2001 ISUZU RODEO 4X4. IT HAS APPROXIMATELY 100,000 MILES ON IT. UPON TAKING THE RODEO IN FOR RECALL INSPECTION ON NHTSA 10V-436 (REAR SUSPENSION) THE SHOP NOTICED THAT MY FUEL TANK PROTECTOR WAS 90% RUSTED AND ROTTED AWAY. THE SHOP TOLD ME THIS SHIELD (OEM PART NUMBER 8-97226-445-4) ALSO SUPPORTS THE FUEL TANK FROM FALLING OFF THE VEHICLE (HENCE THIS SAFETY COMPLAINT). I TOLD THE SHO... Read more
Incident date: Feb 27, 2011
TL*THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO SWAY BACK AND FORTH. WHILE SLOWING DOWN TO INSPECT THE VEHICLE, THE BRACKET BROKE CAUSING THE CONTACT TO DRIVE INTO ONCOMING TRAFFIC. THE DRIVERS SIDE REAR TIRE ALSO BEGAN TO SHAKE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THERE WAS TOO MUCH STRUCTURAL DAMAGE ON THE FRAME... Read more
Incident date: Mar 22, 2011
MY 1998 ISUZU RODEO, 94,000 MI, HAS A LARGE (6") HOLE IN THE FRAME BEHIND THE RIGHT REAR WHEEL. THIS HOLE WAS DISCOVERED YESTERDAY WHEN I TOOK MY CAR TO LIBERTY MAZDA IN WAKEFIELD, MA FOR A ROUTINE OIL CHANGE. THIS FRAME DAMAGE WAS NOT PRESENT ON DECEMBER 20, 2010 WHEN I HAD WORK DONE FOR SAFETY RECALL NO. 10V-436 AT CORNERSTONE MITSUBISHI IN WILMINGTON, MA. THE HOLE IN THE FRAME SHOWS EXTENSIVE R... Read more
Incident date: Mar 1, 2011
A RECALL WAS PERFORMED TO MY DISSATISFACTION. IT WAS FOR CORROSION OF THE BRACKETS IN THE REAR SUSPENSION LOWER LINK OF THE CAR. IT WAS CONSIDERED A TIER 4. TIER 5 LEVEL MEANS THAT THE CAR HAS TO BE TOTALED OUT. THE CAR CAME BACK WITH MISSING BOLTS, SCREWS ETC. IT IS MAKING HORRIBLE CLUNKING NOISES WHEN YOU TURN THE WHEEL AND IT SHAKES WHEN YOU DRIVE. I THINK THE UNDERNEATH OF MY CAR IS SO R... Read more
Incident date: Mar 22, 2011
I HAVE A 2001 ISUZU RODEO IT HAD A RECALL FOR A BRACKET WHICH WAS REPAIRED AT MARTY'S GMC IN KINGSTON MA 781-936-0079. I HAVE JUST RECEIVED A CALL FROM THE SERVICE DEPT THAT THE CAR IS READY BUT IS STILL DANDEROUS TO DRIVE AS THE FRAME IS ALL ROTTED, BUT IS NOT THERE PROBLEM THEY ARE ONLY GETTING PAID FOR THE BRACKET. PLEASE LOOK INTO THIS RECALL BEFORE SOMEONE GETS KILLED
Incident date: Feb 1, 2011
TL* THE CONTACT OWNS A 1998 ISUZU RODEO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL NUMBER: 10V436000 ( SUSPENSION:REAR) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. THE DEALER INFORMED HIM THAT THE ENTIRE FRAME WAS SEVERELY RUSTED BEYOND REPAIR. THE MANUFACTURER OFFERED TO REPURCHASE THE VEHICLE FOR $1,000. NO FURTHER ASSISTANCE WAS PROVIDED. THE CURRENT AND FAILURE MILEAGE WAS 124,000.... Read more
Incident date: Mar 8, 2011
TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT THE VEHICLE EXHIBIT SEVERE CORROSION OF THE FRAME. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION:REAR) AND BECAUSE THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE , IT WAS THEN TOWED TO THE DEALER FOR REPAIRS. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT REPAIRABLE. THE MANUF... Read more
Incident date: Apr 1, 2010
2001 ISUZU RODEO. CONSUMER WRITES IN REGARDS TO SAFETY RECALL FOR LEFT AND RIGHT REAR SUSPENSION ARMS *TGW THE CONSUMER STATED SHE DID NOT RECEIVE THE RECALL UNTIL AFTER SHE HAD ALREADY PAID FOR THE REPAIRS. THE CONSUMER WAS INFORMED THAT SINCE SHE PAID CASH AND HER HUSBAND WHO OWNS A REPAIR SHOP MADE THE REPAIRS, THERE WAS NO VERIFICATION AS TO WHAT WAS REALLY DONE. *JB
Incident date: Mar 16, 2011
HAD STAGE 3 CALL BACK DONE 3/16/11.THE MACHANIC INSPECTED THE FRAME. BOTH UPPER REAR SPRING TOWERS ARE ROTTED, AND BECOMING DEFORMED. REAR SHOCK ABSORBER FRAME BRAKETS ARE ROTTED. REAR 5 MILE HOUR BUMBER MOUNTS ARE ROTTED. BOTH FUEL TANK MONTS ARE ROTTED. THE REAR RIGHT UPPER RADIUS ARM FRAME MONTING BRAKET IS ROTTED. WE HAVE ALREADY PAID TO REPLACED THE SECTION OF THE FRAME THAT THE PENARD BAR I... Read more
Incident date: Mar 16, 2011
HAD STAGE 3 CALL BACK DONE 3/16/11.THE MACHANIC INSPECTED THE FRAME. BOTH UPPER REAR SPRING TOWERS ARE ROTTED, AND BECOMING DEFORMED. REAR SHOCK ABSORBER FRAME BRAKETS ARE ROTTED. REAR 5 MILE HOUR BUMBER MOUNTS ARE ROTTED. BOTH FUEL TANK MONTS ARE ROTTED. THE REAR RIGHT UPPER RADIUS ARM FRAME MONTING BRAKET IS ROTTED. WE HAVE ALREADY PAID TO REPLACED THE SECTION OF THE FRAME THAT THE PENARD BAR I... Read more
Incident date: Dec 24, 2010
I HAVE A 99 RODEO I WAS DRIVING DOWN THE STREET ON DEC. 24 WHEN THE TRAILING ARM SEPARATED FROM THE FRAME IT'S A LARGE MIRACLE THAT I WASN'T KILLED WHEN I LOST COMPLETE CONTROL OF THE VEHICLE. I HAD RECEIVED A RECALL NOTICEFOR THE BRACKET THAT CAME OFF THE FRAME. I HAD MY RODEO TOWED TO THE LOCALE DEALER WHO AFTER KEEPING IT FOR ONE MONTH FINALLY CALLED TO INFORM ME THAT THE VEHICLE CANNOT BE REP... Read more
Incident date: Mar 15, 2011
I HAVE A 2001 ISUZU RODEO WHICH I RECEIVED A RECALL. THE SUV HANDLED TERRIBLE TOOK INTO DEALERSHIP AND STATES A BRACKET IS RUSTED OUT AND THE CAR IS TO DANGEROUS TO DRIVE. THEY WILL NEED THE CAR FOR A FEW WEEKS AND ONLY WILL REPLACE THE BRACKET AS THAT IS THE ONLY RECALL EVEN THOU THE FRAME IS RUSTED. THIS ISSUE IS UNACCEPTABLE AND SHOULD BE ADDRESSED. I ALSO HAVE NO CAR TO GET TO WORK AND THE DEA... Read more
Incident date: Mar 11, 2011
A RECALL WAS ISSUED ON MY 2002 ISUZU RODEO FOR RUST ON THE FRAME. I BROUGHT THE CAR IN AND THE ONE SMALL AREA AFFECTED BY THE RECALL WAS FINE, UNFORTUNATELY, SEVERAL OTHER PLACES ON THE FRAME WERE RUSTED THROUGH AND ISUZU DOESN'T WANT TO HEAR ABOUT THOSE SO THE DEALER DIDN'T ADDRESS THEM. THE CAR IS UNSAFE TO DRIVE, I ALMOST LOST CONTROL SEVERAL TIMES DRIVING IT HOME FROM THE RECALL APPOINTMENT BE... Read more
Incident date: Aug 19, 2010
TL* THE CONTACT OWNS A 1999 ISUZU RODEO LS. THE CONTACT STATED THAT THE VEHICLE WAS BEING SERVICED FOR ROUTINE MAINTENANCE WHEN SHE WAS ADVISED THAT THE FRAME ABOVE THE DRIVER SIDE REAR TIRE WAS CORRODED AND EXHIBITED A HOLE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 10V436000 SUSPENSION:REAR AND STATED THE RECALL WAS PREVIOUSLY PERFORMED IN A SEPARATE LOCATION OF THE FRAME. THE VEHICLE WAS... Read more
Incident date: Mar 9, 2011
TL* THE CONTACT OWNS A 1999 ISUZU RODEO. THE CONTACT WAS DRIVING 30 MPH WHEN THE FRONT END OF THE FRAME SUDDENLY FRACTURED ABNORMALLY. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS AWAITING A DIAGNOSIS FO THE VEHICLE. THE CONTACT REFERENCED THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION:REAR) BUT WAS INFORMED THAT THE FAILURE DESCRIBED IN THE RECAL... Read more
Incident date: Mar 6, 2010
2006 ISUZU ASCENDER. BOUGHT NEW IN FEB '06. GAS GAUGE/FUEL SENDING UNIT FAILED AT APPROX. 40,000 MILES. NO LONGER UNDER WARRANTY. THE REAR AIR QUIT WORKING AT APPROX. 37,000 MILES. HAD TO REPLACE CAM SENSOR TWICE. IDLER PULLEY HAD TO BE REPLACED. MAIN COMPLAINT IS THE FUEL SENDING UNIT. THIS VEHICLE IS MADE BY GM AND IS A SISTER SUV TO THE ENVOY, TRAILBLAZER, RAINIER. THIS YEAR VEHICLE UNDER ALL S... Read more
Incident date: Mar 1, 2011
2001 ISUZU RODEO. CONSUMER WRITES IN REGARDS TO SAFETY RECALL REPAIRS COST *TGW THE CONSUMER STATED SHE RECENTLY HAD TO HAVE THE REAR BUMPER REINFORCED WHICH SHE WAS SURE WAS ATTACHED TO THE FRAME. THE CONSUMER STATED SHE HAS TRIED TO GET ISUZU TO HONOR THE RECALL, BUT THEY REJECTED THE CLAIM BY STATING THE SAFETY RECALL WAS SPECIFIC IN RELATING TO THE FRAME ONLY. *JB
Incident date: Feb 17, 2011
I OWN A 2001 ISUZU RODEO, THERE WAS A RECALL ISSUED IN DEC OR JAN TIMEFRAME IN REGARDS TO CORROSION OF THE FRAME. I TOOK MY VEHICLE TO AN ISUZU RODEO DEALERSHIP LIKE IT STATED ON FEB 17. THE DEALER DID STATE THAT THEY WOULD NOT BE ABLE TO GET TO THE VEHICLE UNTIL THE FOLLOWING WEEK. ON FEB 24 THE DEALERSHIP DID CONTACT US AND STATED THE VEHICLE WAS UNREPAIRABLE AND THAT THEY HAD SUBMITTED PHOT... Read more
Incident date: Dec 13, 2010
THE EVENT LEADING UP TO THE FAILURE OF THE ISUZU RODEO WAS I WAS DRIVING UP MY FRIENDS DRIVE WAY TO BRING HER HOME. THE FAILURE WAS "FORWARDING MOUNTING POINT BRACKET FOR THE LEFT OR RIGHT REAR SUSPENSION LOWER LINK". THEY WANT TO PUT THE BRACKETS ON MY CAR BUT THE MECHANIC SAID THAT MY FRAME GONE AND RUSTED TO BAD THAT ITS GOING TO JUST BREAK AGAIN. ISUZU KEEPS TELLING HIM THAT ALL ITS GOING TO... Read more
Incident date: Dec 24, 2009
I OWN A 2001 ISUZU RODEO, ON DECEMBER 24TH 2009 I HAD JUST DROPPED MY DAUGHTER OFF AND HOME AND WAS HEADED BACK TO THE STORE WHEN MY CAR STARTING ACTING FUNNY AND ALMOST FLIPPED. I GOT THE CAR UNDER CONTROL AND TO A STOP. I GET OUT OF THE CAR AND SEE SOMETHING UNDERNEATH MY CAR BROKEN OFF. I CALL MY SON-IN-LAW TO COME HELP ME. HE LOOKS UNDERNEATH THE CAR AND NOTICES THE TRAILING ARM BROKEN OFF, HE... Read more
Incident date: Jan 28, 2011
MY 1999 ISUZU RODEO WAS RECALLED FOR "SUSPENSION: REAR", NHTSA CAMPAIGN NUMBER 10V-436, MFG'S REPORT DATE SEPTEMBER 22, 2010. ON JANUARY 28, 2011 I BROUGHT THE VEHICLE IN FOR THE RECALL INSPECTION TO CORNERSTONE ISUZU AS DIRECTED BY THE RECALL NOTICE. WITHOUT CONSULTING ME FIRST, THEY "FIXED" THE CAR BY SPRAYING A 24" PORTION OF THE REAR FRAME WITH AN ANTI-RUST APPLICATION. THEN THE TECHNICIAN ... Read more
Incident date: Feb 14, 2011
2001 ISUZU RODEO. CONSUMER WRITES IN REGARDS TO A ROTTED AWAY FRAME *TGW THE CONSUMER STATED A PORTION OF THE FRAME BECAME DETACHED FROM THE VEHICLE. THE CONSUMER STATED A RECALL WAS ISSUED REGARDING THE PROBLEM. THE CONSUMER WAS INFORMED THE PART WOULD NOT BE AVAILABLE UNTIL JULY 1ST. *JB
Incident date: Feb 26, 2011
TL* THE CONTACT OWNS A 2000 ISUZU RODEO. THE CONTACT WAS DRIVING 5 MPH AND WHILE APPLYING THE BRAKES, THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DISCOVERED THAT THE REAR SHOCK BRACKETS WERE RUSTED AND FRACTURED FROM THE VEHICLE. WHEN THE FAILURE OCCURRED, THE BRACKETS STRUCK THE BRAKE LINES AND CAUSED A LOSS OF BRAKE FLUID AND BRAKING POWER. THE ME... Read more
Incident date: Feb 26, 2011
TL* THE CONTACT OWNS A 2000 ISUZU RODEO. THE CONTACT WAS DRIVING 5 MPH AND WHILE APPLYING THE BRAKES, THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DISCOVERED THAT THE REAR SHOCK BRACKETS WERE RUSTED AND FRACTURED FROM THE VEHICLE. WHEN THE FAILURE OCCURRED, THE BRACKETS STRUCK THE BRAKE LINES AND CAUSED A LOSS OF BRAKE FLUID AND BRAKING POWER. THE ME... Read more
Incident date: Feb 1, 2011
TL* THE CONTACT OWNS A 1998 ISUZU RODEO. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP FOR ROUTINE INSPECTION WHEN THE MECHANIC ADVISED THE CONTACT THAT THE VEHICLE WAS UNSAFE TO DRIVE BECAUSE OF SEVERE CORROSION. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID 10V436000 (SUSPENSION:REAR) AND THAT THE VEHICLE SHOULD BE... Read more
Incident date: Feb 1, 2011
TL* THE CONTACT OWNS A 1998 ISUZU RODEO. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP FOR ROUTINE INSPECTION WHEN THE MECHANIC ADVISED THE CONTACT THAT THE VEHICLE WAS UNSAFE TO DRIVE BECAUSE OF SEVERE CORROSION. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID 10V436000 (SUSPENSION:REAR) AND THAT THE VEHICLE SHOULD BE... Read more
Incident date: Feb 25, 2011
HI, I OWN AN ISUZU RODEO S V6 (YEAR 1996) AND AFTER HAVING SOME PROBLEMS WITH THE FUEL PUMP MY MECHANIC ALERTED ME ABOUT AN ADVANCED RUSTING DETERIORATION ON THE STRUCTURAL FRAME OF THE CAR. NOT ONLY THE BODY OF THE CAR IS RUSTED BUT THE FUEL LINE PIPES AS WELL. THE BREAK FLUID PIPE BROKE TWO YEARS AGO DUE TO RUSTING BUT FORTUNATELY I WAS ABLE TO STOP THE CAR BY REDUCING GEARS. THE REST OF THE C... Read more
Incident date: Mar 1, 2011
1999 ISUZU RODEO. CONSUMER WRITES IN REGARDS TO RECALL REPAIRS FOR VEHICLE *TGW THE CONSUMER RECEIVED A RECALL NOTICE REGARDING THE REAR SUSPENSION. THE VEHICLE WAS INSPECTED AND IT WAS DETERMINED THAT NEITHER LUBRICATION OR THE INSTALLATION OF NEW REINFORCEMENT BRACKETS WILL REMEDY THE CORRODED CONDITION OF THE FORWARD MOUNTING POINT BRACKETS OF THE REAR SUSPENSION LOWER LINKS. THE DEALER INFORM... Read more
Incident date: Jan 10, 2011
I BROUGHT MY CAR TO THE [XXX], WHICH IS THE REPRESENTATIVE FOR ISUZU IN MY AREA TO HAVE PICTURES TAKEN, AS A RESULT OF MY FRAME BEING ROTTEN AND FALLING UNDER THE RECALL. ON FEBRUARY 10TH THE FIRST PICTURES WERE TAKEN, WE WERE ASKED TO BRING IT BACK TWO ADDITIONAL TIMES BECAUSE ISUZU SAID THE PICTURES WERE NOT OF QUALITY, BUT THE WILLY'S SERVICE PERSON SHOWED THEM TO US AND STATED HIMSELF THAT THE... Read more
Incident date: Feb 7, 2011
I PURCHASED A 2002 ISUZU AXIOM IN APRIL 2010, HAD IT CHECKED BY MY PERSONAL MECHANIC ON FEBRUARY 7TH TO BE TOLD THAT THE FRAME WAS ROTTED OUT. WE BROUGHT MY CAR TO CAPITAL LINCOLN MERCURY WHERE WE PURCHASED THE VEHICLE TO BE TOLD THERE WAS A RECALL ON IT. THEN WE BROUGHT IT TO HAVE PICTURES TAKEN AT [XXX] ON FEBRUARY 10TH, WHO WE WERE TOLD IS THE ISUZU REPRESENTATIVE IN OUR AREA. WE DIDN'T HEAR ... Read more
Incident date: Feb 1, 2011
LETTER FROM CONGRESSMAN ON BEHALF OF CONSTITUENT REGARDING HER 2001 ISUZU RODEO; SHE WOULD LIKE ISUZU TO BE RESPONSIBLE FOR THE RUSTED FRAME AND OFFER AN ACCEPTABLE BUYBACK. *KB THE CONSUMER STATED HER SON WAS DRIVING THE VEHICLE, WHEN SUDDENLY HE WAS UNABLE TO CONTROL IT. THE CONSUMER HAD THE VEHICLE TOWED TO HER LOCAL MECHANIC WHO INFORMED HER THAT THE FRAME HAD RUSTED AND CRACKED AND IT WOUL... Read more
Incident date: Feb 1, 2011
2001 ISUZU RODEO. CONSUMER WRITES IN REGARDS TO A DEFECTIVE FRAME *TGW THE CONSUMER STATED AS SHE WAS HAVING ANOTHER SERVICE PERFORMED, THE MECHANIC INFORMED HER THE VEHICLE WAS NOT SAFE TO DRIVE. THE CONSUMER CONTACTED THE MANUFACTURER AND WAS INFORMED THERE WAS A RECALL, BUT IT HAD NOT BEEN MADE PUBLIC. THE CONSUMER STATED SHE FINALLY RECEIVED A RECALL LETTER AND THE VEHICLE WAS TOWED TO THE D... Read more
Incident date: Sep 1, 2009
ABOUT 1 1/2 YRS AGO THE CHECK ENGINE CAME ON IN MY 04 AXIOM. I TOOK TO THE SHOP AND THEY SAID IT WAS MISFIRING. I HAD THE SPARK PLUGS REPLACED, AND THE PROBLEM WAS NOT FIXED. WE THEN REPLACED 2 OF THE COILS, THEN THE SPARK PLUGS AGAIN, WITH NO LUCK. I HAVE EXPERIENCED LOSS OF POWER WHEN PULLING OUT FROM A STOP SIGN, RESULTING IN SEVERAL CLOSE CALLS FOR ACCIDENTS. THROUGHOUT ALL OF THIS I HAVE ALS... Read more
Incident date: Feb 1, 2011
CONSUMER EXPRESSES DISCONTENT RELATED TO OBTAINING RECALL REPAIRS *TGW THE CONSUMER STATED SHE RECEIVED A RECALL FROM ISUZU IN DECEMBER 2010. THE DEALER INFORMED THE CONSUMER THE PARTS WERE NOT AVAILABLE AND TO CALL BACK IN JANUARY 2011, IN THE MEAN TIME, THE CONSUMER BEGAN HAVING PROBLEMS DUE TO THE RECALLED PROBLEM WHICH MADE THE VEHICLE UNDRIVABLE. *JB
Incident date: Feb 24, 2010
TL*THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, SHE NOTICED THAT THE ENTIRE FRAME SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO HER HOME. AFTER SHE INSPECTED THE VEHICLE, SHE NOTICED THAT IT WAS CORRODED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HER THAT THERE WAS A RECALL AND FOR HER TO TA... Read more
Incident date: Feb 19, 2011
1998 ISUZU RODEO FRAME IS RUSTED/ROTTED BEYOND REPAIR VEHICLE IS NOT SAFE TO DRIVE. I HAD THE RECALL 10V-436 DONE BUT SERVICE FACILITY SAID THIS FRAME FAILURE IS NOT COVERED. *TR
Incident date: Feb 23, 2011
TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION:REAR). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THEY COULD PERFORM THE RECALL REMEDY BUT THE VEHICLE WOULD STILL BE UNSAFE TO DRIVE BECAUSE THE ENTIRE FRAME WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT... Read more
Incident date: Feb 23, 2011
TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION:REAR). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THEY COULD PERFORM THE RECALL REMEDY BUT THE VEHICLE WOULD STILL BE UNSAFE TO DRIVE BECAUSE THE ENTIRE FRAME WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT... Read more
Incident date: Jan 1, 2011
I HAVE A 1998 ISUZU RODEO THAT WAS ISSUED A RECALL FOR EXCESSIVE CORROSION ON THE REAR LOWER LINK. THIS IS NOT THE ONLY RELATED PROBLEM. THE REAR SECTION OF THE VEHICLE FRAME IS ROTTING OUT AS WELL. MY RODEO HAS 80,000 MILES AND HAS ABSOLUTELY ZERO BODY RUST, YET THE FRAME IS EXPERIENCING EXCESSIVE FRAME ROT. A CONVERSATION WITH ISUZU HAS LEAD NOWHERE. THIS COULD CAN BE EQUALLY AS DANGEROUS BECAUS... Read more