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Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 5,697 complaints for ISUZU

ISUZU RODEO (1998) — SUSPENSION Dec 7, 2011
Incident date: Dec 6, 2011
WAS DRIVING THE VEHICLE AT 30 MPH WHEN A POP IN THE BACK WAS HEARD AND ALL STEERING CONTROL WAS LOST. WHEN I LOOKED UNDER THE VEHICLE, THE BRACKET THAT HOLDS THE REAR AXLE (LEFT SIDE) HAD BROKEN OFF. FRAME IS GROSSLY RUSTED. WHEN ISUZU WAS CALLED REGARDING THE CURRENT RECALL, WAS TOLD THAT THE NEAREST SERVICE CENTER WAS OVER 3 HOURS AWAY. I AM CURRENTLY IN THE PROCESS OF GETTING THE VEHICLE TO... Read more
ISUZU RODEO (1998) — STRUCTURE:BODY Dec 7, 2011
Incident date: Dec 6, 2011
WAS DRIVING THE VEHICLE AT 30 MPH WHEN A POP IN THE BACK WAS HEARD AND ALL STEERING CONTROL WAS LOST. WHEN I LOOKED UNDER THE VEHICLE, THE BRACKET THAT HOLDS THE REAR AXLE (LEFT SIDE) HAD BROKEN OFF. FRAME IS GROSSLY RUSTED. WHEN ISUZU WAS CALLED REGARDING THE CURRENT RECALL, WAS TOLD THAT THE NEAREST SERVICE CENTER WAS OVER 3 HOURS AWAY. I AM CURRENTLY IN THE PROCESS OF GETTING THE VEHICLE TO... Read more
ISUZU RODEO (1999) — ELECTRICAL SYSTEM Dec 3, 2011
Incident date: Dec 3, 2011
I HAVE A 1999 ISUZU RODEO 2.2L 4 CYLINDER MODEL TRUCK, AND THE FUEL SENDING UNIT, 02 SENSORS AND COOLANT TEMPERATURE SENSOR HAVE ALL GONE BAD. I HAVE HAD TO REPLACE OTHER SENSORS AS WELL. SPENT HUNDREDS OF DOLLARS TRYING TO FIX THIS TRUCK. PLEASE LET ISUZU KNOW THAT THEY NEED TO BE RESPONSIBLE FOR THEIR ACTIONS, AND FIX THESE LEMON VEHICLES. I AM A COLLEGE STUDENT AND NEED THIS VEHICLE TO GET FROM... Read more
ISUZU RODEO (1999) — FUEL SYSTEM, GASOLINE Dec 3, 2011
Incident date: Dec 3, 2011
I HAVE A 1999 ISUZU RODEO 2.2L 4 CYLINDER MODEL TRUCK, AND THE FUEL SENDING UNIT, 02 SENSORS AND COOLANT TEMPERATURE SENSOR HAVE ALL GONE BAD. I HAVE HAD TO REPLACE OTHER SENSORS AS WELL. SPENT HUNDREDS OF DOLLARS TRYING TO FIX THIS TRUCK. PLEASE LET ISUZU KNOW THAT THEY NEED TO BE RESPONSIBLE FOR THEIR ACTIONS, AND FIX THESE LEMON VEHICLES. I AM A COLLEGE STUDENT AND NEED THIS VEHICLE TO GET FROM... Read more
ISUZU ASCENDER (2007) — FUEL SYSTEM, GASOLINE Dec 2, 2011
Incident date: Nov 5, 2010
I PURCHASED A 2007 ISUZU ASCENDER WITH 9,900 MILES ON MONDAY, FEBRUARY 2, 2009. IN NOVEMBER OF 2010, THE GAS GAUGE STARTED TO READ INACCURATELY. IF I FILLED THE TANK, THE GAS GAUGE WOULD SHOW FILLED. AFTER DRIVING APPROXIMATELY 70-80 MILES, THE GAUGE NEEDLE WOULD SLOWLY DROP TO 'E' AND THE LOW FUEL LIGHT WOULD COME ON. I SEARCHED THIS ISSUE ON THE INTERNET AND FOUND SEVERAL SIMILAR COMPLAINTS ... Read more
ISUZU RODEO (1999) — SUSPENSION:REAR Nov 30, 2011
Incident date: Nov 17, 2011
TL* THE CONTACT OWNS A 1999 ISUZU RODEO. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN I.D. NUMBER: 10V436000 (SUSPENSION:REAR). THE CONTACT DID NOT FEEL THE RECALL REPAIR WAS ADEQUATE BECAUSE A BRACKET WAS BOLTED TO THE FRAME, WHICH EXHIBITED EXCESSIVE RUST. THE CONTACT WAS CONCERNED THAT FRAME WOULD FRACTURE, FRACTURING THE BRACKET AND POSSIBLY CAUSING A CRASH. THE MANUFA... Read more
ISUZU RODEO (1999) — SUSPENSION Nov 30, 2011
Incident date: Nov 30, 2011
VEHICLE INSPECTED BY GRAND BUICK TODAY, 11/30/2011, AND FOUND FRAME RUSTED BEYOND REPAIR. GRAND BUICK NOTIFIED ISUZU OF CONDITION AND THEY WOULD NOT RELEASE THE VEHICLE BACK TO ME. *KB
ISUZU RODEO (1999) — STRUCTURE:FRAME AND MEMBERS Nov 30, 2011
Incident date: Nov 30, 2011
VEHICLE INSPECTED BY GRAND BUICK TODAY, 11/30/2011, AND FOUND FRAME RUSTED BEYOND REPAIR. GRAND BUICK NOTIFIED ISUZU OF CONDITION AND THEY WOULD NOT RELEASE THE VEHICLE BACK TO ME. *KB
ISUZU RODEO SPORT (2002) — SUSPENSION:REAR Nov 30, 2011
Incident date: Nov 7, 2011
TL* THE CONTACT OWNS A 2002 ISUZU RODEO SPORT. THE CONTACT STATED THE FRAME WAS ROTTEN WHERE THE BRACKETS WERE ATTACHED TO THE FRAME. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED HIS VIN WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN ID 10V436000, SUSPENSION REAR. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 196,000. UPDATED 01/25... Read more
ISUZU RODEO (2001) — SUSPENSION Nov 29, 2011
Incident date: Nov 17, 2011
TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION:REAR) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. THE DEALER INFORMED THE CONTACT THAT THE ENTIRE FRAME WAS RUSTED AND THAT THE VEHICLE COULD NOT BE REPAIRED. THE MANUFACTURER INFORMED THE DEALER TO REPAIR THE VEHICLE AS IS HOWEVER, THE CONTACT WAS CONCERNED OF THE SA... Read more
ISUZU RODEO (2001) — STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Nov 23, 2011
Incident date: Nov 21, 2011
I HAVE A 2001 ISUZU RODEO WITH 100,000 MILES ON IT. I REALLY DO NOT WANT TO GET RID OF IT BUT THE WHOLE CAR IS RUSTING OUT. THE OTHER DAY I HAD A FLAT, THE TOW TRUCK DRIVER LIFTED UP THE CAR AND CLUMPS OF RUST FELL OUT ONTO THE GROUND. THEN WHEN THE SPARE TIRE WAS LOWERED A CHUCK OF THE FRAME ALONG WITH THE CHAIN THAT HOLDS THE TIRE UP FELL OFF THE CAR. I HAVE BROUGHT IT TO ISUZU WHO SAID THAT IT ... Read more
ISUZU RODEO (1997) — SUSPENSION Nov 23, 2011
Incident date: Oct 3, 2011
MY VEHICLE IS 1997 AND IT IS SAME ISSUE WITH 10V-436 RECALL NOTICE. I AM WONDERING WHY MY VEHICLE IS NOT INCLUDED IN THIS RECALL AS I SEE THE SAME ISSUE WITH MINE. THERE WERE 2 OTHER COMPLAINTS ABOUT THE SAME ISSUE. *TR
ISUZU RODEO (1997) — STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Nov 23, 2011
Incident date: Oct 3, 2011
MY VEHICLE IS 1997 AND IT IS SAME ISSUE WITH 10V-436 RECALL NOTICE. I AM WONDERING WHY MY VEHICLE IS NOT INCLUDED IN THIS RECALL AS I SEE THE SAME ISSUE WITH MINE. THERE WERE 2 OTHER COMPLAINTS ABOUT THE SAME ISSUE. *TR
ISUZU RODEO (1999) — VEHICLE SPEED CONTROL Nov 21, 2011
Incident date: Nov 17, 2011
TL* THE CONTACT OWNS A 1999 ISUZU RODEO. THE CONTACT STATED THAT WHILE HIS FOOT WAS ON THE BRAKE, THE ENGINE RPMS INCREASED EXCESSIVELY. THE CONTACT HAD TO SHIFT THE GEAR INTO PARK IN ORDER TO STOP THE VEHICLE FROM MOVING. THE ENGINE WAS TURNED OFF AND OPERATED AS NORMAL UPON RESTART. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INSPECTED THE VEHICLE BUT COULD NOT DIAGNOSE THE FAILURE. THE M... Read more
ISUZU RODEO (1998) — STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Nov 19, 2011
Incident date: Nov 17, 2011
FRAME BASICALLY FELL APART DUE TO SEVERE RUST, WAS GOING 40 MPH AT THE TIME AND THE VEHICLE SWIRVED OUT OF CONTROL INTO THE ONCOMING LANE, LUCKILY FOR ME THERE WASN'T ANYONE USING THE OTHER LANE. *TR
ISUZU RODEO (2000) — STRUCTURE:BODY Nov 16, 2011
Incident date: Nov 16, 2011
TL* THE CONTACT OWNS A 2000 ISUZU RODEO. THE CONTACT STATED THAT THE FRAME WAS RUSTED AND DETACHED FROM THE VEHICLE. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE FAILURE WAS CONSIDERED A STAGE 4 AND NEEDED TO BE SENT TO A BODY SHOP TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT AND THE FAILURE MILEAGES WERE 166,000.
ISUZU ASCENDER (2005) — ENGINE AND ENGINE COOLING Nov 16, 2011
Incident date: Jul 12, 2011
AIR CONDITION WORKS BUT IT CAN'T BE CHANGE TO FLOW DIRECTLY TO THE FRONT WITH THE CONTROL BUTTON, WILL COME OUT THRU THE SIDES , THE FRONT WINDSHIELD, AND BEHIND THE DRIVERS SEAT. *TR
ISUZU ASCENDER (2005) — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM Nov 16, 2011
Incident date: Jul 12, 2011
AIR CONDITION WORKS BUT IT CAN'T BE CHANGE TO FLOW DIRECTLY TO THE FRONT WITH THE CONTROL BUTTON, WILL COME OUT THRU THE SIDES , THE FRONT WINDSHIELD, AND BEHIND THE DRIVERS SEAT. *TR
ISUZU ASCENDER (2005) — ELECTRICAL SYSTEM Nov 16, 2011
Incident date: Jul 11, 2011
INSTRUMENT PANEL CLUSTER PERFORMED ERRATICALLY THE SPEEDOMETER GOES CRAZY AND RESTARTING THE CAR CERTAIN AMOUNT OF TIMES THEN RESET IT TO 0 MPH. SOME GAUGES ARE NOT WORKING (OIL, RPM). *TR
ISUZU RODEO (2001) — STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Nov 15, 2011
Incident date: Nov 11, 2011
CORROSION ON THE CAR FRAME. IT SNAPPED IN HALF WHILE DRIVING. THANK GOD I WASN'T ON THE HIGHWAY YET. MY 10 MONTH OLD DAUGHTER AND I WOULD HAVE BEEN KILLED!!!! *TR
ISUZU RODEO (2001) — SUSPENSION Nov 15, 2011
Incident date: Nov 11, 2011
CORROSION ON THE CAR FRAME. IT SNAPPED IN HALF WHILE DRIVING. THANK GOD I WASN'T ON THE HIGHWAY YET. MY 10 MONTH OLD DAUGHTER AND I WOULD HAVE BEEN KILLED!!!! *TR
ISUZU OASIS (1998) — ELECTRICAL SYSTEM:IGNITION:SWITCH Nov 14, 2011
Incident date: Nov 9, 2010
TL* THE CONTACT OWNS A 1998 ISUZU OASIS. THE CONTACT STATED WHILE DRIVING 60 MPH THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC. AFTER THE DIAGNOSTIC TEST WAS PERFORMED, THE MECHANIC STATED THE IGNITION SWITCH WAS DEFECTIVE DUE TO THE IGNITION SWITCH LOSING POWER. THE MECHANIC STATED THE IGNITION ASSEMBLY SWITCH ASSEMBLY NEEDED TO BE REPLACED. T... Read more
ISUZU RODEO (1999) — STRUCTURE Nov 12, 2011
Incident date: Nov 12, 2011
THE RECALL FOR THE FORWARD MOUNTING BRACKET FOR THE LEFT AND REAR SUSPENSION DOES NOT INCLUDE A RENTAL CAR FOR THE DURATION OF THE REPAIR. I HAVE TO WORK AND DO NOT FEEL I SHOULD HAVE TO PAY FOR A RENTAL CAR FOR A RECALL PROBLEM. I'VE BEEN TOLD IT WILL TAKE AT LEAST 3 DAYS OR THEY WILL KEEP THE CAR PERMANENTLY IF IT IS TOO BAD TO REPAIR. I WOULD BE LEFT WITHOUT A VEHICLE TO GET TO WORK OR TO LO... Read more
ISUZU RODEO (1999) — SUSPENSION Nov 12, 2011
Incident date: Nov 12, 2011
THE RECALL FOR THE FORWARD MOUNTING BRACKET FOR THE LEFT AND REAR SUSPENSION DOES NOT INCLUDE A RENTAL CAR FOR THE DURATION OF THE REPAIR. I HAVE TO WORK AND DO NOT FEEL I SHOULD HAVE TO PAY FOR A RENTAL CAR FOR A RECALL PROBLEM. I'VE BEEN TOLD IT WILL TAKE AT LEAST 3 DAYS OR THEY WILL KEEP THE CAR PERMANENTLY IF IT IS TOO BAD TO REPAIR. I WOULD BE LEFT WITHOUT A VEHICLE TO GET TO WORK OR TO LO... Read more
ISUZU AXIOM (2002) — STRUCTURE:BODY Nov 9, 2011
Incident date: Oct 31, 2011
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC FOR ROUTINE INSPECTION, IT WAS DISCOVERED THAT THE REAR FRAME WAS SO SEVERELY CORRODED THAT THE VEHICLE COULD NOT BE REPAIRED. THE MECHANIC ADVISED THAT THE VEHICLE WAS NOT SAFE TO OPERATE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 100,000.
ISUZU RODEO (2001) — STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Nov 9, 2011
Incident date: Nov 9, 2011
THE FRAME/CHASSIE IS SO ROTTED WITH HOLES FROM THE BACK HALF OF THE TRUCK THAT IT APPEARS TO BE UNSAFE TO DRIVE. *TR
ISUZU RODEO (2001) — SUSPENSION Nov 9, 2011
Incident date: Nov 9, 2011
THE FRAME/CHASSIE IS SO ROTTED WITH HOLES FROM THE BACK HALF OF THE TRUCK THAT IT APPEARS TO BE UNSAFE TO DRIVE. *TR
ISUZU RODEO (2001) — SUSPENSION Nov 1, 2011
Incident date: Oct 28, 2011
TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT THE VEHICLE WAS IN FOR ROUTINE INSPECTION WHEN HE WAS ADVISED THAT THE REAR FRAME WAS COMPLETELY ROTTED FROM RUST. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION: REAR). THE VEHICLE WAS THEN TAKEN TO THE DEALER BUT THE DEALER ADVISED THAT THE RECALL DID NOT ADDRESS THE FAILURE ... Read more
ISUZU RODEO (2001) — SUSPENSION Oct 28, 2011
Incident date: Aug 17, 2011
I RECEIVED A NOTICE BY MAIL ABOUT A RECALL ON MY RODEO, AND THE COMPANY HAD IT TOWED TO A DEALERSHIP IN KNOXVILLE SOME TIME IN AUGUST, A MONTH LATER I RECEIVED A CALL FROM THE DEALERSHIP SAYING THEY SENT THE PHOTOS & VIDEOS TO THE COMPANY AND WE SHOULD HEAR FROM THEM SOON. IT IS NOW NEARING THE END OF OCTOBER, I CALLED THE COMPANY TODAY, & THEY SAID THEY NEVER RECEIVED THE PHOTOS. I'M NOT SURE WHY... Read more
ISUZU ASCENDER (2004) — ELECTRICAL SYSTEM Oct 19, 2011
Incident date: Oct 1, 2011
INSTRUMENT PANEL CLUSTER PERFORMED ERRATICALLY AND THEN STUCK AT 30 MPH. RESTARTING THE CAR THEN RESET TO 0 MPH. NO GAUGES ARE WORKING INCLUDING FUEL AND SPEEDOMETER. THIS IS A SAFETY ISSUE. *TR
ISUZU RODEO (2000) — ENGINE AND ENGINE COOLING Oct 16, 2011
Incident date: Oct 1, 2009
2000 ISUZU RODEO HARD TO START AND WILL STALL AT RED LIGHTS OR GOING DOWN THE ROAD, NO ONE CAN FIND OUT WHY. *TR
ISUZU AXIOM (2002) — STRUCTURE:BODY Oct 14, 2011
Incident date: Oct 10, 2011
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THE VEHICLE WAS BEING SERVICED BY A PRIVATE MECHANIC, TO HAVE TAIL PIPE REPLACED WHEN THE MECHANIC CONFIRMED THE BOTTOM CHASSIS WAS CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS NOT CONTACTED REGARDING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 127,000.
ISUZU RODEO (1999) — SUSPENSION:REAR Oct 14, 2011
Incident date: Oct 1, 2011
1999 ISUZU RODEO. CONSUMER WRITES IN REGARDS TO RECALL RELATED VEHICLE CORROSION OF THE FORWARD MOUNTING POINT BRACKET FOR THE LEFT OR RIGHT REAR SUSPENSION *TGW THE CONSUMER STATED THE MATERIALS WERE OF POOR QUALITY WHICH CAUSED THE RUST. THE CONSUMER HAS SINCE HAD THE VEHICLE FIXED. *JB
ISUZU RODEO (2001) — STRUCTURE:FRAME AND MEMBERS Oct 12, 2011
Incident date: Sep 1, 2010
I OWN A ISUZU RODEO 2001 AND THE CARS FRAME IS TOTALLY RUSTED OUT, WHILE DRIVING HOME FROM MEMPHIS TENNESSEE,I FELT STABILITY PROBLEM ESPECIALLY WHEN I ACCELERATE AND BRAKE, THE STABILITY PROBLEM BECAME MORE STRONGER SO I DECIDED TO PULL OVER OFF THE HIGHWAY TO SEE WHAT'S GOING ON THEN SUDDENLY I LOOSE CONTROL OF THE VEHICLE, THE DRIVERS REAR STABILIZER BAR AND BRACKET CAME OFF FROM THE FRAME DUE ... Read more
ISUZU RODEO (2001) — STRUCTURE:BODY Oct 12, 2011
Incident date: Sep 1, 2010
I OWN A ISUZU RODEO 2001 AND THE CARS FRAME IS TOTALLY RUSTED OUT, WHILE DRIVING HOME FROM MEMPHIS TENNESSEE,I FELT STABILITY PROBLEM ESPECIALLY WHEN I ACCELERATE AND BRAKE, THE STABILITY PROBLEM BECAME MORE STRONGER SO I DECIDED TO PULL OVER OFF THE HIGHWAY TO SEE WHAT'S GOING ON THEN SUDDENLY I LOOSE CONTROL OF THE VEHICLE, THE DRIVERS REAR STABILIZER BAR AND BRACKET CAME OFF FROM THE FRAME DUE ... Read more
ISUZU RODEO (2001) — SUSPENSION Oct 12, 2011
Incident date: Oct 2, 2009
MY ISUZU WAS RECALLED FOR A DEFECT IN THE FORWARD MOUNTING BRACKETS OF THE REAR SUSPENSION. BEFORE I TOOK IT IN FOR THE RECALL, I TOOK IT TO MY MECHANIC TO HAVE NEW BRAKES. HE CALLED ME TO TELL ME THAT THE FRAME WAS SO ROTTED AND RUSTED NOT TO BOTHER BECAUSE THE CAR WAS TO FAR GONE. I TOOK IT TO MARTY'S OF KINGSTON, MA.FOR THE RECALL. THEY CALLED TO TELL ME THAT THEY FIXED THE BRACKETS BUT THE FRA... Read more
ISUZU RODEO (2001) — STRUCTURE:FRAME AND MEMBERS Oct 12, 2011
Incident date: Oct 2, 2009
MY ISUZU WAS RECALLED FOR A DEFECT IN THE FORWARD MOUNTING BRACKETS OF THE REAR SUSPENSION. BEFORE I TOOK IT IN FOR THE RECALL, I TOOK IT TO MY MECHANIC TO HAVE NEW BRAKES. HE CALLED ME TO TELL ME THAT THE FRAME WAS SO ROTTED AND RUSTED NOT TO BOTHER BECAUSE THE CAR WAS TO FAR GONE. I TOOK IT TO MARTY'S OF KINGSTON, MA.FOR THE RECALL. THEY CALLED TO TELL ME THAT THEY FIXED THE BRACKETS BUT THE FRA... Read more
ISUZU RODEO (2000) — SUSPENSION Oct 12, 2011
Incident date: Sep 21, 2011
TL* THE CONTACT OWNS A 2000 ISUZU RODEO. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER 10V436000 (SUSPENSION). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT IT WAS BEYOND REPAIR. THE CONTACT STATED THAT ACCORDING TO THE RECALL NOTICE, AN ALTERNATE REMEDY WOULD BE PROVIDED IF THE VEHICLE WAS BEYOND REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ... Read more
ISUZU RODEO (2000) — STRUCTURE:FRAME AND MEMBERS Oct 12, 2011
Incident date: Jan 12, 2011
TL* THE CONTACT OWNS A 2000 ISUZU RODEO. THE CONTACT STATED THAT THE FRAME ON THE REAR OF THE VEHICLE WAS RUSTED AND CORRODED. IN ADDITION, WHEN DRIVING AT LEAST 25 MPH OR ABOVE, THE REAR END WOULD SWAY ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THE VEHICLE WAS BEYOND REPAIR AND SHOULD BE CONDEMNED. THE MANUFACTURER WAS NOTIFIED WHO OFFERED TO BUY BACK THE VEHICL... Read more
ISUZU RODEO (1997) — STRUCTURE:BODY Oct 11, 2011
Incident date: Sep 11, 2002
TL* THE CONTACT OWNS A 1997 ISUZU RODEO. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE SERVICE WHEN THE TECHNICIAN DETECTED THAT THE FRONT PASSENGER MAIN FRAME RAIL WAS COMPLETELY RUSTED. THE EXTENSIVE DAMAGES WERE BEYOND REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
ISUZU RODEO SPORT (2001) — FUEL SYSTEM, GASOLINE Oct 6, 2011
Incident date: Oct 6, 2011
CRACKED FUEL DELIVERY HOSE, SERIOUS LEAKAGE OF GAS OVER DANGEROUSLY HOT EXHAUST PIPES. *TR
ISUZU RODEO SPORT (2001) — SUSPENSION Oct 5, 2011
Incident date: Oct 6, 2010
REAR SUSPENSION MOUNT FELL OFF DUE TO RUSTED FRAME. ISUZU OWNER SUPPORT: USING MISDIRECTION AND STRONG ARM TACTICS TO DELAY AND AVOID RESOLUTION OF NHTSA SAFETY RECALL. UNETHICAL PRACTICE. FILING SMALL CLAIMS SUIT. *TR
ISUZU RODEO SPORT (2001) — STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Oct 5, 2011
Incident date: Oct 6, 2010
REAR SUSPENSION MOUNT FELL OFF DUE TO RUSTED FRAME. ISUZU OWNER SUPPORT: USING MISDIRECTION AND STRONG ARM TACTICS TO DELAY AND AVOID RESOLUTION OF NHTSA SAFETY RECALL. UNETHICAL PRACTICE. FILING SMALL CLAIMS SUIT. *TR
ISUZU RODEO SPORT (2001) — SUSPENSION Oct 4, 2011
Incident date: Oct 2, 2011
TL* THE CONTACT OWNS A 2001 ISUZU RODEO SPORT. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED THAT THE STEERING WHEEL BEGAN TO SWAY FROM LEFT TO RIGHT AND A NOISE WAS HEARD FROM THE REAR OF THE VEHICLE. THE CONTACT WAS ABLE TO STOP THE VEHICLE AND NOTICED A BRACKET HANGING FROM THE REAR SUSPENSION. THE VEHICLE WAS TOWED TO THE CONTACTS HOME AND WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC T... Read more
ISUZU RODEO SPORT (2001) — SUSPENSION:REAR Oct 4, 2011
Incident date: Oct 2, 2011
TL* THE CONTACT OWNS A 2001 ISUZU RODEO SPORT. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED THAT THE STEERING WHEEL BEGAN TO SWAY FROM LEFT TO RIGHT AND A NOISE WAS HEARD FROM THE REAR OF THE VEHICLE. THE CONTACT WAS ABLE TO STOP THE VEHICLE AND NOTICED A BRACKET HANGING FROM THE REAR SUSPENSION. THE VEHICLE WAS TOWED TO THE CONTACTS HOME AND WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC T... Read more
ISUZU RODEO SPORT (2002) — SUSPENSION:REAR Oct 4, 2011
Incident date: Oct 3, 2011
TL* THE CONTACT OWNS A 2002 ISUZU RODEO SPORT. THE CONTACT STATED THAT THE FRAME AND SUSPENSION WERE CORRODED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND THE MANUFACTURER WAS CONTACTED WHO CONFIRMED THAT THE VIN DID NOT QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER:10V436000 (SUSPENSION:REAR). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 80,890.
ISUZU ASCENDER (2004) — FUEL SYSTEM, GASOLINE Oct 3, 2011
Incident date: Oct 1, 2011
TL* THE CONTACT OWNS A 2004 ISUZU ASCENDER. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THE VEHICLE WAS TAKEN TO THE DEALER. AFTER DIAGNOSIS THEY ADVISED HER THAT THE FUEL TANK WAS FRACTURED BUT THERE WAS NO SIGN OF CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
ISUZU AXIOM (2002) — STRUCTURE:BODY:BUMPERS Oct 3, 2011
Incident date: Sep 19, 2011
BACKED UP INTO A POLE AT DUNKIN DOUGHNUTS- AT LESS THAN 5MPH , UPON INVESTIGATION FOUND THAT THE COMPLETE BUMPER ASSEMBLY WAS ROTTED , THERE WAS NO BUMPER REBAR OR VERY LITTLE OF IT LEFT, THIS A SAFETY HAZARD, IT SHOULD ALSO BE EXPANDED AS PART OF THE SUSPENSION RECALL ON THIS VEHICLES SHOULD ALSO INCLUDE 02-04 AXIOMS. I HAVE GONE TO NUMERIOUS SALVAGE YARDS & CALLED FOR A REAR BUMPER ASSEMBLY ONL... Read more
ISUZU ASCENDER (2006) — STEERING Oct 3, 2011
Incident date: Sep 3, 2011
TL* THE CONTACT OWNS A 2006 ISUZU ASCENDER. WHILE IN DRIVING IN REVERSE AT APPROXIMATELY 5 MPH, THE CONTACT HEARD A SQUEAKING SOUND FROM THE STEERING WHEEL. IN ADDITION, WHEN MAKING A RIGHT OR LEFT TURN THE SQUEAKING SOUND COULD BE HEARD INTERMITTENTLY AT DIFFERENT SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTO REPAIR SHOP WHERE THE MECHANIC STATED THAT THE STEERING WOULD NEED A FLUSH EXCHANGE. THE FAIL... Read more
ISUZU RODEO (1995) — STRUCTURE:BODY Oct 3, 2011
Incident date: Oct 3, 2011
TL* THE CONTACT OWNS A 1995 ISUZU RODEO. THE CONTACT STATED THAT THERE WAS RUST AROUND THE FRAME ON THE DRIVER AND PASSENGER SIDE WHEELS. THE DEALER AND MANUFACTURER WERE CONTACTED BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 170,000. NEWER CARS WERE RECALLED. UPDATED 11/03/2011 *LN *TR
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