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Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 5,697 complaints for ISUZU

ISUZU RODEO (2001) — STRUCTURE:BODY Nov 26, 2012
Incident date: Nov 26, 2012
FRAME OF ISUZU RODEO IS RUSTED AND ROTTEN.. MECHANICS STATED ..GAS TANK IS DETACHED..SHOCKS ONLY THING HOLDING ISUZU RODEO UP BY AN INCH..NON REPAIRABLE.. NON FIXABLE AND NOT SAFE TO DRIVE..REPAIR WAS NOT ABLE TO BE MADE..DUE TO THE CONDITION OF RUSTED FRAME AND ALL OFF THE ABOVE..NOT ABLE TO PASS EMISSIONS..EVERY PART UNDER VEHICLE RUSTED AND FALLING APART..ISUZU WELL AWARE...WE HAVE COMPLAINED... Read more
ISUZU RODEO (2001) — SERVICE BRAKES Nov 26, 2012
Incident date: Nov 26, 2012
FRAME OF ISUZU RODEO IS RUSTED AND ROTTEN.. MECHANICS STATED ..GAS TANK IS DETACHED..SHOCKS ONLY THING HOLDING ISUZU RODEO UP BY AN INCH..NON REPAIRABLE.. NON FIXABLE AND NOT SAFE TO DRIVE..REPAIR WAS NOT ABLE TO BE MADE..DUE TO THE CONDITION OF RUSTED FRAME AND ALL OFF THE ABOVE..NOT ABLE TO PASS EMISSIONS..EVERY PART UNDER VEHICLE RUSTED AND FALLING APART..ISUZU WELL AWARE...WE HAVE COMPLAINED... Read more
ISUZU RODEO (2001) — WHEELS Nov 26, 2012
Incident date: Nov 26, 2012
FRAME OF ISUZU RODEO IS RUSTED AND ROTTEN.. MECHANICS STATED ..GAS TANK IS DETACHED..SHOCKS ONLY THING HOLDING ISUZU RODEO UP BY AN INCH..NON REPAIRABLE.. NON FIXABLE AND NOT SAFE TO DRIVE..REPAIR WAS NOT ABLE TO BE MADE..DUE TO THE CONDITION OF RUSTED FRAME AND ALL OFF THE ABOVE..NOT ABLE TO PASS EMISSIONS..EVERY PART UNDER VEHICLE RUSTED AND FALLING APART..ISUZU WELL AWARE...WE HAVE COMPLAINED... Read more
ISUZU RODEO (1999) — STRUCTURE:BODY Nov 21, 2012
Incident date: Nov 19, 2012
TL* THE CONTACT OWNS A 1999 ISUZU RODEO. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVER'S SIDE OF THE VEHICLE SLIGHTLY TILTED TOWARD THE GROUND. THE VEHICLE WAS MANEUVERED WITH CAUTION. THE CONTACT LATER NOTICED THAT THE REAR FRAME WAS COMPLETELY RUSTED. THERE WAS A RECALL ASSOCIATED WITH THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 00V121001 (STRUCTURE:BODY) HOWEVER, THE CONTACT WAS ADVISED THAT TH... Read more
ISUZU ASCENDER (2004) — ENGINE Nov 19, 2012
Incident date: Nov 19, 2012
I HAVE OWNED THIS CAR FOR THREE YEARS AND IN THAT TIME HERES THE ISSUES, RPM, OIL, TEMPATURE, SPEEDOMTER GAUGES HAVE QUIT. THE CAR VIRBRATES EXTEMEMLY HARD WHEN SITTING STILL. IF THE AC IS ON, ITS VIRBRATING HARDER, THE FRONT VENTS HAVE QUIT WORKING AND ONLY THE DEFROSTERS AND REAR VENTS WORK. THE CAR LIKES TO DIE AT RED LIGHTS. I SEE THE OIL AND TEMPATURE GAUGE AS A SAFETY ISSUE. THERE WILL BE NO... Read more
ISUZU ASCENDER (2004) — ELECTRICAL SYSTEM Nov 19, 2012
Incident date: Nov 19, 2012
I HAVE OWNED THIS CAR FOR THREE YEARS AND IN THAT TIME HERES THE ISSUES, RPM, OIL, TEMPATURE, SPEEDOMTER GAUGES HAVE QUIT. THE CAR VIRBRATES EXTEMEMLY HARD WHEN SITTING STILL. IF THE AC IS ON, ITS VIRBRATING HARDER, THE FRONT VENTS HAVE QUIT WORKING AND ONLY THE DEFROSTERS AND REAR VENTS WORK. THE CAR LIKES TO DIE AT RED LIGHTS. I SEE THE OIL AND TEMPATURE GAUGE AS A SAFETY ISSUE. THERE WILL BE NO... Read more
ISUZU AMIGO (1999) — STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Nov 17, 2012
Incident date: Oct 7, 2012
HELLO I AM THE OWNER OF A ISUZU AMIGO I DIDN'T KNOW ABOUT THE DAMAGE TO THE UNDERCARRIAGE UNTIL AFTER I BOUGHT IT. 10-7-2012 I BROUGHT IT TO MY PERSONAL MECHANIC WHEN I FOUND THE DAMAGE ON 10-24-12. AFTER THAT, I FOUND OUT ABOUT THE RECALL, AND SENT THE CAR TO A DEALER, ISUZU CLAIMS THE RECALL HAS ALREADY BEEN TAKEN CARE OF BY THE PREVIOUS OWNER, AND THE EXCESSIVE RUST AND DAMAGE IS NOT COVERED BY... Read more
ISUZU AMIGO (1999) — SUSPENSION:REAR Nov 17, 2012
Incident date: Oct 7, 2012
HELLO I AM THE OWNER OF A ISUZU AMIGO I DIDN'T KNOW ABOUT THE DAMAGE TO THE UNDERCARRIAGE UNTIL AFTER I BOUGHT IT. 10-7-2012 I BROUGHT IT TO MY PERSONAL MECHANIC WHEN I FOUND THE DAMAGE ON 10-24-12. AFTER THAT, I FOUND OUT ABOUT THE RECALL, AND SENT THE CAR TO A DEALER, ISUZU CLAIMS THE RECALL HAS ALREADY BEEN TAKEN CARE OF BY THE PREVIOUS OWNER, AND THE EXCESSIVE RUST AND DAMAGE IS NOT COVERED BY... Read more
ISUZU RODEO (1999) — SUSPENSION Nov 14, 2012
Incident date: Nov 1, 2012
THIS VEHICLE FAILS NH STATE INSPECTION DUE TO RUSTED FRAME AND SUSPENSION SYSTEM. ISUZU ADMITTED VEHICLE IS PART OF RECALL CLASS BUT WILL NOT HONOR AS THAT RECALL EXPIRED IN DEC 2011. *TR
ISUZU RODEO (1999) — STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Nov 14, 2012
Incident date: Nov 1, 2012
THIS VEHICLE FAILS NH STATE INSPECTION DUE TO RUSTED FRAME AND SUSPENSION SYSTEM. ISUZU ADMITTED VEHICLE IS PART OF RECALL CLASS BUT WILL NOT HONOR AS THAT RECALL EXPIRED IN DEC 2011. *TR
ISUZU ASCENDER (2005) — ELECTRICAL SYSTEM Nov 13, 2012
Incident date: Aug 22, 2012
MY SPEEDOMETER IS RARELY ACCURATE ANYMORE. IT CAN BE FINE WHEN I START OUT BUT THEN JUMP TO AN OBNOXIOUS SPEED AND THE NEXT THING I KNOW, IT SAYS I AM GOING 120 MILES AN HOUR AND 65 MILES AN HOUR WHEN STOPPED. THE GAS GAUGE IS NOT READING CORRECTLY AND THE OIL GAUGE IS STUCK ALL THE WAY OVER. *TR
ISUZU OASIS (1998) — ELECTRICAL SYSTEM Nov 8, 2012
Incident date: Jul 6, 2012
TL* THE CONTACT OWNS A 1998 ISUZU OASIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45-50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER SEVERAL MINUTES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. AFTER DIAGNOSIS, THEY ADVISED HIM THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE IGNITION ... Read more
ISUZU ASCENDER (2004) — ENGINE Oct 31, 2012
Incident date: Jun 22, 2010
I WAS GETTING OUT OF MY DRIVEWAY WHEN SUDDENLY THE ENGINE SHUTDOWN ,AND I HAVE TO RESTART IT AGAIN .NO PROBLEM ON RESTARTING. *TR
ISUZU RODEO (2001) — STRUCTURE:BODY Oct 26, 2012
Incident date: Oct 23, 2012
TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT THE FRAME OF THE VEHICLE WAS SEVERELY RUSTED AND THE VEHICLE COULD NOT BE DRIVEN. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS AND THE CONTACT WAS TOLD BY EACH MECHANIC THAT THE VEHICLE WAS BEYOND REPAIR. THE MANUFACTURER WAS NOTIFIED AND ADVISED THAT THEY HAD NO CONTROL OVER THE TYPE OF CHEMICALS USED ON THE ROADS THAT WOU... Read more
ISUZU RODEO (2000) — SUSPENSION Oct 25, 2012
Incident date: Jun 6, 2011
LOST CONTROL OF VEHICLE WITH NO WARNING ON THE FREEWAY DURING RUSH HOUR .. GENERAL MOTORS / ISUZU / HONDA RECALL SAID IT IS THE BRACKET DETACHING FROM THE FRAME . IT IS NOT . THE BRACKET PULLED A PIECE OF FRAME FROM MY VEHICLE . THE FRAMES OF THESE VEHICLES ARE THE PROBLEM " NOT " THE BRACKET . THE BRACKET IS IN EXCELLENT CONDITION AS WELL AS THE WELD TO THE PIECE OF FRAME WHICH WAS " TORE " FROM ... Read more
ISUZU RODEO (2000) — STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Oct 25, 2012
Incident date: Jun 6, 2011
LOST CONTROL OF VEHICLE WITH NO WARNING ON THE FREEWAY DURING RUSH HOUR .. GENERAL MOTORS / ISUZU / HONDA RECALL SAID IT IS THE BRACKET DETACHING FROM THE FRAME . IT IS NOT . THE BRACKET PULLED A PIECE OF FRAME FROM MY VEHICLE . THE FRAMES OF THESE VEHICLES ARE THE PROBLEM " NOT " THE BRACKET . THE BRACKET IS IN EXCELLENT CONDITION AS WELL AS THE WELD TO THE PIECE OF FRAME WHICH WAS " TORE " FROM ... Read more
ISUZU RODEO (2001) — STRUCTURE:BODY Oct 15, 2012
Incident date: Mar 1, 2010
TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT THE FRAME OF THE VEHICLE WAS RUSTED. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE IT WAS CONFIRMED THAT THE FRAME WAS SEVERELY RUSTED, MAKING THE VEHICLE TOO UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 145,000.
ISUZU AMIGO (1999) — WHEELS Oct 12, 2012
Incident date: Oct 1, 2012
WHILE DRIVING DOWN THE ROAD AT 30 MPH, WITH THREE CHILDREN AGES 2, 8, AND 11, IN THE VEHICLE THE REAR SUSPENSION GAVE OUT N BROKE THUMPING ALONG THE ROAD, AS MY STEERING WHEEL VEERED TO THE RIGHT, YET MY VEHICLE REMAINED GOING STRAIGHT WITHOUT BEING ABLE TO BE CONTROLLED. MY MECHANIC WAS ABLE TO GET THE CAR THE ONE MILE TO MY HOME GOING AT A SPEED OF 5MP OR LESS AS THERE WAS NO WHEEL CONTROL. AFTE... Read more
ISUZU AMIGO (1999) — STEERING Oct 12, 2012
Incident date: Oct 1, 2012
WHILE DRIVING DOWN THE ROAD AT 30 MPH, WITH THREE CHILDREN AGES 2, 8, AND 11, IN THE VEHICLE THE REAR SUSPENSION GAVE OUT N BROKE THUMPING ALONG THE ROAD, AS MY STEERING WHEEL VEERED TO THE RIGHT, YET MY VEHICLE REMAINED GOING STRAIGHT WITHOUT BEING ABLE TO BE CONTROLLED. MY MECHANIC WAS ABLE TO GET THE CAR THE ONE MILE TO MY HOME GOING AT A SPEED OF 5MP OR LESS AS THERE WAS NO WHEEL CONTROL. AFTE... Read more
ISUZU AMIGO (1999) — SUSPENSION Oct 12, 2012
Incident date: Oct 1, 2012
WHILE DRIVING DOWN THE ROAD AT 30 MPH, WITH THREE CHILDREN AGES 2, 8, AND 11, IN THE VEHICLE THE REAR SUSPENSION GAVE OUT N BROKE THUMPING ALONG THE ROAD, AS MY STEERING WHEEL VEERED TO THE RIGHT, YET MY VEHICLE REMAINED GOING STRAIGHT WITHOUT BEING ABLE TO BE CONTROLLED. MY MECHANIC WAS ABLE TO GET THE CAR THE ONE MILE TO MY HOME GOING AT A SPEED OF 5MP OR LESS AS THERE WAS NO WHEEL CONTROL. AFTE... Read more
ISUZU RODEO (2001) — STRUCTURE:FRAME AND MEMBERS Oct 10, 2012
Incident date: Aug 10, 2012
TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE VEHICLE WAS TAKEN IN FOR INSPECTION AND WAS TOLD THE FRAME WAS RUSTED AND CORRODED. THE MECHANIC INFORMED THE CONTACT THAT THE VEHICLE WAS NOT SAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 176,911.
ISUZU ASCENDER (2006) — FUEL/PROPULSION SYSTEM Oct 6, 2012
Incident date: Sep 19, 2012
I WAS DRIVING AT OVER 60 MILES IN A VERY BUSY HIGHWAY AND ALL OF A SUDDEN MY ISUZU ASCENDER 2006 SUV SLOWED TO 40 MILES AND IT FELT IT WAS GOING TO JUST STOP. I FREAK OUT AND TRY TO GIVE IT GAS AND NOTHING HAPPEN. FINALLY I TRIED TO MOVE TO THE RIGHT SIDE TO AVOID AN ACCIDENT AND POSSIBLE DEATH,WHILE DOING THIS I FELT IT SHIFTED AND STARTED TAKING SPEED AGAIN GOT OF THE HIGHWAY AND TOOK THE BAC... Read more
ISUZU VEHICROSS (2001) — FUEL/PROPULSION SYSTEM Oct 6, 2012
Incident date: Oct 1, 2012
RIGHT POWER WINDOW STARTED TO MALFUNCTION, WINDOW GLASS GOING DOWN AND UP MISALIGNED. EMISSIONS OF STRONG FUEL ODOR WHENEVER THE VEHICLE IS PARKED AND THE ENGINE TURNED OFF. THIS IS A ROUGHLY 33K MILE VEHICLE, AND CAREFULLY MAINTAINED. THE "ISUZU RODEO SPORT SAFETY RECALL CONCERNING FUEL SYSTEMS" CAN BE ATTRIBUTED TO THIS SAME PROBLEM AS THEY SHARE THE SAME/MOST MECHANICAL FEATURES AND F... Read more
ISUZU VEHICROSS (2001) — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS Oct 6, 2012
Incident date: Oct 1, 2012
RIGHT POWER WINDOW STARTED TO MALFUNCTION, WINDOW GLASS GOING DOWN AND UP MISALIGNED. EMISSIONS OF STRONG FUEL ODOR WHENEVER THE VEHICLE IS PARKED AND THE ENGINE TURNED OFF. THIS IS A ROUGHLY 33K MILE VEHICLE, AND CAREFULLY MAINTAINED. THE "ISUZU RODEO SPORT SAFETY RECALL CONCERNING FUEL SYSTEMS" CAN BE ATTRIBUTED TO THIS SAME PROBLEM AS THEY SHARE THE SAME/MOST MECHANICAL FEATURES AND F... Read more
ISUZU RODEO (1995) — STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Oct 5, 2012
Incident date: Oct 4, 2012
I PURCHASED VEHICLE FOR MY 16 YR OLD TO DRIVE AND FOUND OUT AFTER GETTING IT THAT THE WHOLE UNDERNEATH THE RODEO THAT IT IS RUSTED OUT BY THE SHOCKS ALL THE WAY TO THE FRONT. *TR
ISUZU RODEO SPORT (1998) — SUSPENSION:REAR Oct 1, 2012
Incident date: Sep 18, 2012
NOT LONG AGO I LEARNED THAT THERE IS A RECALL FOR THE ISUZU RODEO 1998 TO 2000. SO FAR I HAVE NOT SEEN ANY DEFECTS IN MY CAR, BUT ONLY A MECHANIC CAN TELL THE DIFFERENCE. THE CAR THAT I HAVE IS AN ISUZU SPORT RODEO 1998 AND IT FALLS IN THE RECALL. I WONDER HOW SAFE WILL BE TO DRIVE THIS CAR, SINCE I HAVE TO COMMUTE ABOUT 50 MILES EVERY DAY 5 DAYS A WEEK. THE REASON THAT I AM FILLING THIS COM... Read more
ISUZU RODEO SPORT (1998) — STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Oct 1, 2012
Incident date: Sep 18, 2012
NOT LONG AGO I LEARNED THAT THERE IS A RECALL FOR THE ISUZU RODEO 1998 TO 2000. SO FAR I HAVE NOT SEEN ANY DEFECTS IN MY CAR, BUT ONLY A MECHANIC CAN TELL THE DIFFERENCE. THE CAR THAT I HAVE IS AN ISUZU SPORT RODEO 1998 AND IT FALLS IN THE RECALL. I WONDER HOW SAFE WILL BE TO DRIVE THIS CAR, SINCE I HAVE TO COMMUTE ABOUT 50 MILES EVERY DAY 5 DAYS A WEEK. THE REASON THAT I AM FILLING THIS COM... Read more
ISUZU RODEO SPORT (1998) — SUSPENSION Oct 1, 2012
Incident date: Sep 18, 2012
NOT LONG AGO I LEARNED THAT THERE IS A RECALL FOR THE ISUZU RODEO 1998 TO 2000. SO FAR I HAVE NOT SEEN ANY DEFECTS IN MY CAR, BUT ONLY A MECHANIC CAN TELL THE DIFFERENCE. THE CAR THAT I HAVE IS AN ISUZU SPORT RODEO 1998 AND IT FALLS IN THE RECALL. I WONDER HOW SAFE WILL BE TO DRIVE THIS CAR, SINCE I HAVE TO COMMUTE ABOUT 50 MILES EVERY DAY 5 DAYS A WEEK. THE REASON THAT I AM FILLING THIS COM... Read more
ISUZU ASCENDER (2006) — ELECTRICAL SYSTEM Sep 21, 2012
Incident date: Sep 18, 2012
IT WAS RAINING OUTSIDE AND I GOT IN MY SUV TO DRIVE DOWN THE DRIVEWAY TO PICK UP MY GRANDDAUGHTER AS SHE GOT OFF THE BUS. AS I STARTED THE SUV AND PUT IT INTO REVERSE TO BACK OUT OF MY SPACE I NOTICED THAT THE DRIVER WINDOW STARTED TO ROLL DOWN, THE WINDOW GOT ABOUT HALFWAY DOWN I PRESSED THE SWITCH TO RAISE THE WINDOW AND IT STARTED GOING UP AND THEN STOPPED AT ABOUT 3/4 OF THE WAY UP, AT THIS PO... Read more
Fire
ISUZU ASCENDER (2006) — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS Sep 21, 2012
Incident date: Sep 18, 2012
IT WAS RAINING OUTSIDE AND I GOT IN MY SUV TO DRIVE DOWN THE DRIVEWAY TO PICK UP MY GRANDDAUGHTER AS SHE GOT OFF THE BUS. AS I STARTED THE SUV AND PUT IT INTO REVERSE TO BACK OUT OF MY SPACE I NOTICED THAT THE DRIVER WINDOW STARTED TO ROLL DOWN, THE WINDOW GOT ABOUT HALFWAY DOWN I PRESSED THE SWITCH TO RAISE THE WINDOW AND IT STARTED GOING UP AND THEN STOPPED AT ABOUT 3/4 OF THE WAY UP, AT THIS PO... Read more
Fire
ISUZU RODEO (2000) — SUSPENSION Sep 19, 2012
Incident date: Sep 7, 2012
TL* THE CONTACT OWNS A 2000 ISUZU RODEO. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR SERVICE WHEN THE CONTACT WAS ADVISED THAT BOTH SIDE MOUNTING BRACKETS WERE CORRODED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE CONTACT'S VIN QUALIFIED FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER:10V436000 (SUSPENSION:REAR) BUT THE RECALL CAMPAIGN HAD ALREADY EXPIRED. ... Read more
ISUZU RODEO SPORTS (2001) — SUSPENSION Sep 13, 2012
Incident date: Aug 15, 2012
CAR FELT SHAKY, PULLED OVER AND A DUST OF RUST WAS ALL OVER THE SIDE OF THE CAR. HAD IT TOWED TO A DEALER, WHERE IT WAS "CONDEMNED." *TR
ISUZU RODEO SPORTS (2001) — STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Sep 13, 2012
Incident date: Aug 15, 2012
CAR FELT SHAKY, PULLED OVER AND A DUST OF RUST WAS ALL OVER THE SIDE OF THE CAR. HAD IT TOWED TO A DEALER, WHERE IT WAS "CONDEMNED." *TR
ISUZU RODEO (2001) — STRUCTURE:BODY Sep 10, 2012
Incident date: Aug 20, 2012
I BOUGHT MY 2001 ISUZU RODEO NEW. I RECEIVED A RECALL NOTICE IN 2010 ABOUT THE SUSPENSION BRACKETS IN THE REAR HAVING A RUST PROBLEM. I HAD THE RECALL INSPECTION DONE AND THE ISUZU SERVICE CENTER TOLD ME THAT THE VEHICLE WAS FINE AND THEY APPLIED SOME RUST INHIBITOR. I TOOK MY VEHICLE TO A REPAIR SHOP IN AUG 2012 FOR BRAKE WORK AND THEY INFORMED ME THAT THE FRAME OF THE VEHICLE DIRECTLY IN FRONT A... Read more
ISUZU RODEO (2001) — SUSPENSION Sep 10, 2012
Incident date: Aug 20, 2012
I BOUGHT MY 2001 ISUZU RODEO NEW. I RECEIVED A RECALL NOTICE IN 2010 ABOUT THE SUSPENSION BRACKETS IN THE REAR HAVING A RUST PROBLEM. I HAD THE RECALL INSPECTION DONE AND THE ISUZU SERVICE CENTER TOLD ME THAT THE VEHICLE WAS FINE AND THEY APPLIED SOME RUST INHIBITOR. I TOOK MY VEHICLE TO A REPAIR SHOP IN AUG 2012 FOR BRAKE WORK AND THEY INFORMED ME THAT THE FRAME OF THE VEHICLE DIRECTLY IN FRONT A... Read more
ISUZU RODEO (2000) — SUSPENSION Sep 6, 2012
Incident date: Sep 5, 2012
TL* THE CONTACT OWNS A 2000 ISUZU RODEO. THE CONTACT STATED THAT WHILE PERFORMING REGULAR SERVICE, THE MECHANIC TEST DROVE THE VEHICLE AND NOTICED THAT THE REAR END WAS SHAKING. THE VEHICLE WAS INSPECTED AND THE MECHANIC DETERMINED THAT THE REAR FRAME AND STABILIZER BAR WERE CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT ... Read more
ISUZU RODEO (2000) — STRUCTURE:BODY Sep 6, 2012
Incident date: Sep 5, 2012
TL* THE CONTACT OWNS A 2000 ISUZU RODEO. THE CONTACT STATED THAT WHILE PERFORMING REGULAR SERVICE, THE MECHANIC TEST DROVE THE VEHICLE AND NOTICED THAT THE REAR END WAS SHAKING. THE VEHICLE WAS INSPECTED AND THE MECHANIC DETERMINED THAT THE REAR FRAME AND STABILIZER BAR WERE CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT ... Read more
ISUZU RODEO (2001) — STRUCTURE:BODY Aug 31, 2012
Incident date: May 9, 2012
TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT WHILE CHANGING THE REAR DRIVER'S SIDE TIRE, SHE DISCOVERED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 110,000.
ISUZU RODEO SPORT (2001) — SUSPENSION Aug 21, 2012
Incident date: Aug 17, 2012
TL* THE CONTACT OWNS A 2001 ISUZU RODEO SPORT. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. 10V436000 (SUSPENSION:REAR), THE VEHICLE WAS TAKEN TO THE DEALER FOR RECALL REPAIRS. AFTER INSPECTING THE VEHICLE, THE DEALER ADVISED THE CONTACT THAT THE RUST ON THE FRAME WAS TOO EXCESSIVE AND COULD NOT BE REPAIRED. IN ADDITION, THE DEALER ADVISED THE CONTACT THAT THE VEHICL... Read more
ISUZU ASCENDER (2004) — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS Aug 21, 2012
Incident date: Aug 16, 2012
TL* THE CONTACT OWNS A 2004 ISUZU ASCENDER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED A BURNING SMELL AND SMOKE BEING EMITTED FROM INSIDE THE VEHICLE. THE CONTACT STATED THAT THE SMOKE CAME FROM THE POWER SWITCH FOR THE FRONT DRIVER SIDE DOOR. THE CONTACT REMOVED THE COVER FOR THE DOOR AND POWER SWITCH AND DISCOVERED A BURNED POWER SWITCH. BEFORE THE FAILURE OCCURRED,... Read more
Fire
ISUZU AMIGO (1999) — SUSPENSION:REAR Aug 20, 2012
Incident date: Aug 18, 2012
HELLO, I TOOK MY 1999 ISUZU AMIGO ON AUGUST 18, 2012 TO MY MECHANIC THAT HAS BEEN AUTHORIZED BY ISUZU TO DIAGNOSE THE SAFETY RECALL ISSUED UNDER THE SAFETY RECALL NOTICE IN JULY (NHTSA CAMPAIGN ID NUMBER: 12V306000). THE INSPECTION OF THE AREA SPECIFIED UNDER THE RECALL DISCLOSED VERY LITTLE RUST AND THAT THE MINIMUM SERVICE (CLASSIFIED BY ISUZU AS CONDITION 1) WILL APPLY. I WAS RELIEVED AND HA... Read more
ISUZU RODEO (2002) — STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Aug 15, 2012
Incident date: Aug 15, 2012
THE FRAME OF MY 2002 ISUZU RODEO HAS SIGNIFICANT FRAME RUST, CAUSING IT UNSAFE TO DRIVE. *TR
ISUZU RODEO (2002) — SUSPENSION Aug 15, 2012
Incident date: Aug 15, 2012
THE FRAME OF MY 2002 ISUZU RODEO HAS SIGNIFICANT FRAME RUST, CAUSING IT UNSAFE TO DRIVE. *TR
ISUZU RODEO (1995) — STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Aug 13, 2012
Incident date: Jan 24, 2012
WHEN WE TOOK THE VEHICLE IN FOR SERVICE WE WERE TOLD THERE IS SIGNIFICANT RUST DAMAGE TO THE FRAME. IT COULD NOT BE FIXED AND AS A RESULT WAS NOT WORTH PUTTING MUCH MONEY INTO THE CAR. TODAY WHEN WE TOOK IT TO A DIFFERENT GARAGE WE WERE TOLD THERE IS A RECALL ON THE FRAME. I AM UNABLE TO FIND EVIDENCE OF A RECALL FOR THIS MODEL YEAR. *TR
ISUZU RODEO (1998) — STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Aug 12, 2012
Incident date: Aug 12, 2012
VEHICLE HAS BEEN FEELING UNSTABLE LATELY TO THE POINT OF ALMOST LOSING CONTROL. CLIMBED UNDER THE VEHICLE TO SEE IF I COULD SPOT AN ISSUE AN FOUND THE FRAME TO COMPLETELY ROTTED THROUGH ON THE REAR DRIVER SIDE UPPER SPRING PERCH, WHICH IS COMING THROUGH THE CARGO COMPARTMENT FLOORBOARD. FRAME CAN ALSO BE CRUMBLED WITH THE SLIGHT PUSH OF A SCREWDRIVER AT THE REAR FRAME SECTION. *TR
ISUZU RODEO (1998) — SUSPENSION Aug 12, 2012
Incident date: Aug 12, 2012
VEHICLE HAS BEEN FEELING UNSTABLE LATELY TO THE POINT OF ALMOST LOSING CONTROL. CLIMBED UNDER THE VEHICLE TO SEE IF I COULD SPOT AN ISSUE AN FOUND THE FRAME TO COMPLETELY ROTTED THROUGH ON THE REAR DRIVER SIDE UPPER SPRING PERCH, WHICH IS COMING THROUGH THE CARGO COMPARTMENT FLOORBOARD. FRAME CAN ALSO BE CRUMBLED WITH THE SLIGHT PUSH OF A SCREWDRIVER AT THE REAR FRAME SECTION. *TR
ISUZU RODEO (1997) — STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Aug 10, 2012
Incident date: Aug 17, 2011
I HAVE A 1997 ISUZU RODEO WHICH I HAVE OWNED FOR THE PAST 10 YEARS AND WANT TO SELL IT. IT IS PHYSICALLY AND MECHANICALLY IN EXCELLENT CONDITION EXCEPT FOR THE EXCEPTIONAL AMOUNT OF RUST TO THE FRAME AND UNDERCARRIAGE. UNBEKNOWNST TO ME, ISUZU HAD A RECALL ON MANY OF THESE VEHICLES WHICH I WAS NOT AWARE OF, EVEN THOUGH I HAD BOUGHT THIS USED VEHICLE FROM AN ISUZU DEALER. UPON CONTACTING THE DEALER... Read more
ISUZU RODEO SPORT (2002) — SUSPENSION Aug 9, 2012
Incident date: Aug 9, 2012
I RECEIVED A SAFETY RECALL FOR MY VEHICLE SAYING THAT "EXCESSIVE CORROSION MAY RESULT IN THE LEFT OR RIGHT REAR SUSPENSION LOWER LINK BRACKET BECOMING DETACHED FROM THE FRAME, WHICH CAN AFFECT VEHICLE HANDLING AND INCREASE THE RISK OF A CRASH." UPON CHECKING INTO THIS, I FOUND OUT THAT THE CLOSEST ISUZU DEALER TO ME IS 2 HOURS AWAY. IT REALLY AMAZES ME THAT ISUZU WOULD WANT ME TO DRIVE A VEHICLE W... Read more
ISUZU RODEO SPORT (2002) — STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Aug 9, 2012
Incident date: Aug 9, 2012
I RECEIVED A SAFETY RECALL FOR MY VEHICLE SAYING THAT "EXCESSIVE CORROSION MAY RESULT IN THE LEFT OR RIGHT REAR SUSPENSION LOWER LINK BRACKET BECOMING DETACHED FROM THE FRAME, WHICH CAN AFFECT VEHICLE HANDLING AND INCREASE THE RISK OF A CRASH." UPON CHECKING INTO THIS, I FOUND OUT THAT THE CLOSEST ISUZU DEALER TO ME IS 2 HOURS AWAY. IT REALLY AMAZES ME THAT ISUZU WOULD WANT ME TO DRIVE A VEHICLE W... Read more
ISUZU RODEO (2000) — SUSPENSION:REAR Aug 7, 2012
Incident date: Aug 1, 2012
2000 ISUZU RODEO. ATTORNEY WRITES ON BEHALF OF CLIENT IN REGARDS TO DENIED VEHICLE CLAIM *TGW THE ATTORNEY STATED HIS CLIENT WAS NOT GIVEN THE PROPER ALTERNATIVES REGARDING THE VEHICLE. THE ATTORNEY STATED, HIS CLIENT WAS NOT PROVIDED WITH AN ACCEPTANCE OR REJECTION LETTER, NOR WAS SHE ADVISED WHAT THE OFFER WAS BASED UPON. THE DEALER REFUSED TO RELEASE THE VEHICLE TO THE CONSUMER. THE ATTORNEY ... Read more
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