Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 385 complaints for INTERNATIONAL
INTERNATIONAL
4300
(2003) — ELECTRICAL SYSTEM
Jul 14, 2008
Incident date: Jun 10, 2008
TL*THE COMPANY OWNS A 2003 INTERNATIONAL 4300. THE CONTACT WAS WAITING FOR A TIRE MECHANIC TO ARRIVE WHEN HE NOTICED SMOKE UNDERNEATH THE WHEEL OF THE VEHICLE. THE VEHICLE CAUGHT FIRE ON JUNE 10, 2008 IN THE ENGINE COMPARTMENT, AND WAS DESTROYED. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THERE ARE NO PHOTOS OR FIRE REPORT AVAILABLE; HOWEVER, THE CAUSE OF FIRE WAS SUGGESTED TO BE ELECTR... Read more
Fire
INTERNATIONAL
RXT
(2007) — SERVICE BRAKES, AIR
May 15, 2008
Incident date: May 12, 2008
PIN SECURING BRAKE PEDAL TO MOUNT CORRODED CAUSING BRAKES TO LOCK UP. *TR
INTERNATIONAL
3800
(2002) — ENGINE AND ENGINE COOLING
May 9, 2008
Incident date: Apr 13, 2007
TL*THE CONTACT OWNS A 2002 INTERNATIONAL 3800. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SPORADICALLY DECELERATED. ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING AND THEN IMMEDIATELY RESTARTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE CRANKSHAFT POSITION SENSOR. AFTER THE REPAIR, THERE HAD BEEN NO FURTHER OCCURRENCES. THE FAILURE MILEAGE WAS 55,000 AND CU... Read more
INTERNATIONAL
3800
(2002) — ENGINE AND ENGINE COOLING
May 9, 2008
Incident date: Feb 12, 2008
TL*THE CONTACT OWNS A 2002 INTERNATIONAL 3800. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SPORADICALLY DECELERATED. ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING AND THEN IMMEDIATELY RESTARTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE CRANKSHAFT POSITION SENSOR. AFTER THE REPAIR, THERE HAD BEEN NO FURTHER OCCURRENCES. THE FAILURE MILEAGE WAS 45,000 AND CU... Read more
INTERNATIONAL
7400
(2006) — ELECTRICAL SYSTEM
Feb 12, 2008
Incident date: Feb 8, 2008
2006 INTERNATIONAL TRUCK CAUGHT ON FIRE IN OUR SERVICE GARAGE. THE VEHICLE WAS UNATTENDED FOR A SHORT TIME BEFORE THE FIRE. THIS HAPPENED DAYS AFTER WE HEARD THAT THE OHIO DEPARTMENT OF TRANSPORTATION NO LONGER PARKS THEIR TRUCKS INSIDE DUE TO FIRES OF THIS NATURE. *TR
Fire
INTERNATIONAL
4300
(2004) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Feb 8, 2008
Incident date: Jan 7, 2008
ABS LIGHT COMES ON AND THE HYDRAULIC BRAKES LOCK UP. THIS IS A RECURRING PROBLEM WITH THIS TRUCK. THE FIRST TIME THE ABS WENT OFF AND BRAKES RELEASED. THE SECOND TIME WAS IN SEPTEMBER 2006 WHEN THE ABS LIGHT STAYED ON. I HAD THE BRAKE LINES REPLACED AND THE SYSTEM RESET AND I ADDED AN EXHAUST BRAKES TO HELP WITH THE BRAKING. THIS COST ME AROUND $5,500. THE MILEAGE WAS ABOUT 10,200. JANUARY 7, 2008... Read more
INTERNATIONAL
9900I
(2006) — SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:HANGER/BRACKET
Feb 1, 2008
Incident date: Feb 1, 2008
SPRING HANGERS ON OUR INTERNATIONAL 9900I TRUCKS, ON THE REAR DRIVE AXLES HAVE BEEN CRACKING AND BREAKING INTO TWO PIECES. WE HAVE HAD 2 OR 3 SO FAR THAT HAVE BROKEN. IF THEY ARE NOT CAUGHT IN TIME THE AXLES COULD MOVE OUT OF ALIGNMENT AND CAUSE THE TRUCK TO DOG WALK OUT OF THEIR LANE OF TRAVEL. *TR
INTERNATIONAL
CF600
(2008) — ENGINE AND ENGINE COOLING
Jan 22, 2008
Incident date: Aug 1, 2007
TL*THE CONTACT OWNS A 2008 INTERNATIONAL CF600 (NA). WHILE DRIVING BETWEEN 40-45 MPH, THE VEHICLE SHUT DOWN. THE CONTACT PULLED OFF THE ROAD AND ATTEMPTED TO RESTART THE VEHICLE. THE VEHICLE WOULD NOT RESTART AND HAD TO BE TOWED TO THE DEALER. THE DIAGNOSIS WAS THAT THERE WAS FAILURE WITH THE WIRE CONNECTIONS. THE SECOND TIME THE FAILURE OCCURRED, THE VEHICLE HAD TO BE TOWED AND THE DIAGNOSIS... Read more
INTERNATIONAL
CF600
(2008) — ELECTRICAL SYSTEM
Jan 22, 2008
Incident date: Aug 1, 2007
TL*THE CONTACT OWNS A 2008 INTERNATIONAL CF600 (NA). WHILE DRIVING BETWEEN 40-45 MPH, THE VEHICLE SHUT DOWN. THE CONTACT PULLED OFF THE ROAD AND ATTEMPTED TO RESTART THE VEHICLE. THE VEHICLE WOULD NOT RESTART AND HAD TO BE TOWED TO THE DEALER. THE DIAGNOSIS WAS THAT THERE WAS FAILURE WITH THE WIRE CONNECTIONS. THE SECOND TIME THE FAILURE OCCURRED, THE VEHICLE HAD TO BE TOWED AND THE DIAGNOSIS... Read more
INTERNATIONAL
CF600
(2008) — FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
Jan 22, 2008
Incident date: Aug 1, 2007
TL*THE CONTACT OWNS A 2008 INTERNATIONAL CF600 (NA). WHILE DRIVING BETWEEN 40-45 MPH, THE VEHICLE SHUT DOWN. THE CONTACT PULLED OFF THE ROAD AND ATTEMPTED TO RESTART THE VEHICLE. THE VEHICLE WOULD NOT RESTART AND HAD TO BE TOWED TO THE DEALER. THE DIAGNOSIS WAS THAT THERE WAS FAILURE WITH THE WIRE CONNECTIONS. THE SECOND TIME THE FAILURE OCCURRED, THE VEHICLE HAD TO BE TOWED AND THE DIAGNOSIS... Read more
INTERNATIONAL
7400
(2002) — FUEL SYSTEM, DIESEL
Sep 6, 2007
Incident date: Sep 6, 2006
TL*THE CONTACT OWNS A 2002 INTERNATIONAL 7400. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL AND OIL IN THE HIGH PRESSURE FUEL RAIL. ON SEPTEMBER 6, 2006, THE VEHICLE WAS TAKEN IN FOR SERVICE AND THE REPAIR WAS PERFORMED UNDER WARRANTY. THE LEAK RESUMED WHEN THE WARRANTY EXPIRED IN JULY OF 2007. THE FAILURE OCCURS WHENEVER THE ENGINE IS RUNNING AND IS LOCATED DIRECTLY ABOVE THE STARTER ... Read more
INTERNATIONAL
7400
(2002) — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Sep 6, 2007
Incident date: Sep 6, 2006
TL*THE CONTACT OWNS A 2002 INTERNATIONAL 7400. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL AND OIL IN THE HIGH PRESSURE FUEL RAIL. ON SEPTEMBER 6, 2006, THE VEHICLE WAS TAKEN IN FOR SERVICE AND THE REPAIR WAS PERFORMED UNDER WARRANTY. THE LEAK RESUMED WHEN THE WARRANTY EXPIRED IN JULY OF 2007. THE FAILURE OCCURS WHENEVER THE ENGINE IS RUNNING AND IS LOCATED DIRECTLY ABOVE THE STARTER ... Read more
INTERNATIONAL
4300
(2006) — PARKING BRAKE
Aug 2, 2007
Incident date: Jun 21, 2007
THE VEHICLE WAS PARKED AND THE DRIVER GOT OUT OF THE VEHICLE. THE EMERGENCY BRAKE WAS NOT SET AND THERE IS NO WARNING IN THE VEHICLE FOR THAT. THE VEHICLE ROLLED DOWN A STREET, WENT THROUGH A FENCE AND HIT TWO SMALL CHILDREN PLAYING IN THE YARD. THIS TRUCK HAS NO "PARK" GEAR SO IT SHOULD REQUIRE THE EMERGENCY BRAKE TO BE SET BUT IT DOES NOT. THE MANUFACTURER SAYS THERE IS NO BELL OR LIGHT FROM THE... Read more
Crash
2 injured
INTERNATIONAL
4000
(2002) — EQUIPMENT
Jul 11, 2007
Incident date: Jun 7, 2007
TL*THE CONTACT OWNS A 2002 INTERNATIONAL 4000. THE VEHICLE WAS ATTACHED TO THE BED OF THE TOW TRUCK. THE WINCH POPPED AND CAUSED THE VEHICLE TO ROLL OFF THE BED AND CRASH INTO ANOTHER VEHICLE. NO VEHICLE INFORMATION WAS AVAILABLE.
Crash
INTERNATIONAL
9400
(2007) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Jun 29, 2007
Incident date: May 22, 2007
2007 INTERNATIONAL 9400 EXHAUST STACK CAME OFF AND STRUCK ANOTHER VEHICLE. *KB (OHIO TRAFFIC CRASH REPORT)*JB
INTERNATIONAL
4300
(2007) — ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
Jun 28, 2007
Incident date: Jun 26, 2007
IGNITION SECURITY SYSTEM FAILED, MELTING WIRE; RELAY TERMINAL BLOCK; RELAY AND 100AMP FUSE.*AK
INTERNATIONAL
4200
(2005) — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Jun 20, 2007
Incident date: Jun 15, 2007
PREMATURE AND EXCESSIVE BRAKE WEAR ON ROTORS AND PADS ON A 2005 4200 INTERNATIONAL TRUCK. IT HAD CRITICAL INNER BRAKE PAD AND ROTOR WEAR ON THE FRONT AND REAR. FRONT LEFT ROTOR AND PAD WEAR WAS DUE TO FAILURE OF CALIPER, CAUSING THE TRUCK TO SNAP INTO ONCOMING TRAFFIC WHEN UNDER BRAKING. RIGHT FRONT WEAR TO BOTH ROTOR AND PAD DUE TO SLIDE PINS ON CALIPER NOT RETURNING PADS TO NORMAL POSITION. T... Read more
INTERNATIONAL
7400
(2005) — SERVICE BRAKES, AIR:SUPPLY:COMPRESSOR
Jan 23, 2007
Incident date: Aug 2, 2005
OUR AGENCY PURCHASED FOUR 2005, 7400 INTERNATIONAL TRUCKS TO BE USED AS FIRE APPARATUS. SINCE THE FIRST TRUCK WENT INTO SERVICE IN APRIL OF 2005 WE HAVE HAD A SERIES OF AIR COMPRESSOR FAILURES. THE HEAD GASKETS LEAK COOLANT INTO THE VEHICLE'S AIR SYSTEM. THIS REQUIRES REPLACEMENT OF THE AIR COMPRESSOR ALONG WITH THE AIR DRYER CARTRIDGE. THE FIRST VEHICLE IS GOING ON IT'S FIFTH UNIT. ANOTHER LEAKE... Read more
INTERNATIONAL
1300FBC
(2004) — UNKNOWN OR OTHER
Dec 18, 2006
Incident date: Dec 17, 2006
TL*- THE CONTACT CALLED TO COMPLAIN ABOUT THE TRAVEL CENTER OF AMERICA(TA) LOCATED IN NASHVILLE, TN. AT EXIT 48 OFF I-24 ACROSS THE TITANS FOOTBALL . THE CONTACT STATES THAT THE TA VIOLATED THE 10 HOUR RULE. THE CONTACT STATES HE ARRIVED AT 11:00AM AT THE TA AND AFTER 4-6 HOURS OF SLEEP THEY TOLD HIM TO LEAVE BECAUSE THEY NEEDED THE SPACE FOR THE FOOTBALL GAME ,AS WELL AS, TRYING TO CHARGE HIM ... Read more
INTERNATIONAL
CF500
(2006) — ELECTRICAL SYSTEM
Dec 12, 2006
Incident date: Nov 6, 2006
DT*: THE CONTACT STATED WHEN RECALL LETTER # 06V378000 FOR THE ELECTRICAL SYSTEM WAS RECEIVED; AN APPOINTMENT WAS SCHEDULED WITH A SERVICE DEALER. TWO WEEKS LATER, THE VEHICLE HAD STILL NOT BEEN REPAIRED DUE TO UNAVAILABLE PARTS. IT HAS BEEN A MONTH SINCE THE PARTS WERE REQUESTED BY THE CONTACT. THE MANUFACTURER WAS NOTIFIED ABOUT THE DELAY. THE MANUFACTURER SUGGESTED CONTACTING OTHER SERVICE D... Read more
INTERNATIONAL
9200
(1995) — POWER TRAIN:AXLE ASSEMBLY
Dec 5, 2006
Incident date: Sep 18, 2006
THE REAR TIRES ON THE TRAILER CAUGHT ON FIRE. *TS THE DRIVER PULLED ONTO THE SIDE OF THE ROAD AND SEPARATED THE TRUCK FROM THE TRAILER BEFORE THE TRAILER BECAME ENGULFED IN FLAMES. THE DRIVER ATTEMPTED TO EXTINGUISH THE FIRE BUT WAS UNSUCCESSFUL. *NM
Fire
INTERNATIONAL
4300
(2002) — SERVICE BRAKES, HYDRAULIC
Oct 24, 2006
Incident date: Oct 15, 2006
ABS MALFUNCTION, ATTRIBUTED TO RUSTED TRIGGER WHEEL ON EACH BRAKE ROTOR. POWER ASSIST FAILED ON BRAKE SYSTEM, RESULTING NO POWER ASSIST. NO BRAKE POWER. *NM
INTERNATIONAL
4300
(2005) — UNKNOWN OR OTHER
Oct 16, 2006
Incident date: Oct 16, 2006
PLEASE ADVISE WHERE I MIGHT FIND OUT INFORMATION ABOUT INTERNATIONAL DUMP TRUCKS. THE DUMP BED BROKE AWAY FROM THE FRAME OF MY FATHER'S TRUCK. WE ARE TRYING TO DETERMINE IF THIS IS A COMMON OCCURRENCE. MODEL # INTERNATIONAL TRUCK 4300 SBA 4X2 THANK YOU FOR ANY INFORMATION YOU CAN PROVIDE. *NM
INTERNATIONAL
RE BUS
(2002) — UNKNOWN OR OTHER
Oct 9, 2006
Incident date: Oct 4, 2005
SINCE WE HAD A REAR-ENGINE BUS CATCH FIRE LAST OCTOBER (DETAILS OF THAT VEHICLE INCLUDED WITH THIS COMPLAINT), I HAVE BECOME VERY SENSITIVE TO STORIES REGARDING SIMILAR INCIDENTS. SINCE WE HAD THE FIRE, I HAVE SEEN 3 OR 4 ARTICLES LIKE THE RECENT ONE PASTED IN BELOW ON RE SCHOOL BUSES THROUGHOUT THE NATION CATCHING FIRE AND BURNING. THE STORIES ALWAYS HAVE SOMETHING IN COMMON--THE FIRE STARTED IN ... Read more
Fire
INTERNATIONAL
RE BUS
(2002) — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Oct 9, 2006
Incident date: Oct 4, 2005
SINCE WE HAD A REAR-ENGINE BUS CATCH FIRE LAST OCTOBER (DETAILS OF THAT VEHICLE INCLUDED WITH THIS COMPLAINT), I HAVE BECOME VERY SENSITIVE TO STORIES REGARDING SIMILAR INCIDENTS. SINCE WE HAD THE FIRE, I HAVE SEEN 3 OR 4 ARTICLES LIKE THE RECENT ONE PASTED IN BELOW ON RE SCHOOL BUSES THROUGHOUT THE NATION CATCHING FIRE AND BURNING. THE STORIES ALWAYS HAVE SOMETHING IN COMMON--THE FIRE STARTED IN ... Read more
Fire
INTERNATIONAL
7000
(2002) — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Sep 1, 2006
Incident date: May 24, 2006
DT*: THE CONTACT STATED THAT THE ECM WAS MOUNTED ON THE UNDERSIDE OF THE VEHICLE. THE COMPUTER UNIT CORRODED DUE TO EXPOSURE TO DIRT , WATER, AND ROAD SALT. THIS CAUSED THE TRANSMISSION TO DOWNSHIFT AT 50 MPH. THE CORROSION ALSO CAUSED LOSS OF VEHICLE POWER, CAUSED THE VEHICLE TO RUN ROUGH ALONG WITH OTHER ISSUES. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE A NEW ECM WAS INSTALLED INSIDE... Read more
INTERNATIONAL
9400I
(2005) — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Jul 7, 2006
Incident date: Jul 3, 2006
DT*: THE CONTACT STATED THE DRIVER OF ONE OF THE SEMI TRACTOR TRAILERS WAS TRAVELING ON THE INTERSTATE AT 70 MPH WHEN THE GENERATOR ON THE TRUCK FELL OFF WITHOUT WARNING. ANOTHER VEHICLE PULLED UP BESIDE THE TRUCK AND ALERTED THE DRIVER THE GENERATOR HAD FALLEN OFF. THE DEALERSHIP DETERMINED THE CAST ALUMINUM CLAMP HOLDING THE GENERATOR FRACTURED CAUSING THE GENERATOR TO FALL OFF. THE GENERATOR ... Read more
INTERNATIONAL
4400
(2004) — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Mar 9, 2006
Incident date: Feb 28, 2006
DT*: THE CONTACT STATED AFTER SHUTTING THE VEHICLE DOWN, THE BOTTOM LINER O-RING PROPELLED THROUGH THE NUMBER 4 CYLINDER. THE RADIATOR FLUID DRAINED INTO THE OIL WHICH RESULTED IN THE ENGINE SEIZURE. THE VEHICLE WAS TOWED TO THE DEALER AND THE ENGINE WAS OVER HAULED. THE MANUFACTURER WAS ALERTED. UPDATED05/16/06. *JB
INTERNATIONAL
9900I
(2003) — UNKNOWN OR OTHER
Feb 16, 2006
Incident date: Jan 1, 1901
2003 INTERNATIONAL 99001 IS HAS HAD OVER $7,000 IN REPAIRS. *TS ***NO ANSWER REQUIRED*** THESE REPAIRS FAILED TO FIX THE PROBLEMS THAT SHOULD HAVE BEEN REPAIRED PRIOR TO DELIVERY. *NM
INTERNATIONAL
3600
(1998) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 9, 2006
Incident date: Feb 9, 2006
WE HAVE A SCHOOL BUS THAT HAS HAD THE TRANSMISSION REPLACED FOUR TIMES SO FAR AND HAS HAD 8 NEW INJECTORS PUT IN IT AND IT STILL DOESN'T RUN PROPERLY. THE SAFETY ISSUE IS IT WILL NOT MOVE WHEN COMING FROM A STOP AND WHEN IT FINALLY MOVES, IT IS SLOW. DOES NOT BUILD UP SPEED QUICKLY. IT IS BACK IN THE SHOP AND THEY CANNOT SEEM TO FIGURE IT OUT. THE FIRST TRANSMISSION REPLACEMENT WAS PUT IN THE ... Read more
INTERNATIONAL
3600
(1998) — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Feb 9, 2006
Incident date: Feb 9, 2006
WE HAVE A SCHOOL BUS THAT HAS HAD THE TRANSMISSION REPLACED FOUR TIMES SO FAR AND HAS HAD 8 NEW INJECTORS PUT IN IT AND IT STILL DOESN'T RUN PROPERLY. THE SAFETY ISSUE IS IT WILL NOT MOVE WHEN COMING FROM A STOP AND WHEN IT FINALLY MOVES, IT IS SLOW. DOES NOT BUILD UP SPEED QUICKLY. IT IS BACK IN THE SHOP AND THEY CANNOT SEEM TO FIGURE IT OUT. THE FIRST TRANSMISSION REPLACEMENT WAS PUT IN THE ... Read more
INTERNATIONAL
4300
(2005) — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
Jan 25, 2006
Incident date: Nov 1, 2005
PREMATURE AND EXCESSIVE BRAKE WEAR ON 2005 4300 INTERNATIONAL TRUCKS, AS WELL AS 203 AND 2004, TO FRONT PASSENGER SIDE ONLY. SEVEN OUT OF NINE INTERNATIONAL TRUCKS SHOWED THIS PATTERN. THREE OUT OF FOUR 2005 INTERNATIONAL TRUCKS HAD CRITICAL PAD WEAR ON THE FRONT PASSENGER SIDE ONLY, RESULTING IN LITTLE OR NO REMAINING PAD LEFT WHILE ALL OTHER BRAKING POINTS HAD EXTENDED LIFE REMAINING. LOCAL... Read more
INTERNATIONAL
9900I
(2003) — SERVICE BRAKES, HYDRAULIC
Nov 1, 2005
Incident date: Oct 1, 2005
2003 INTERNATIONAL 99001 BRAKES WERE THIN, FOUR OF THE EIGHT DRIVE AXLE TIRES WERE IN POOR CONDITION AND THE FRONT TIRE WERE QUESTIONABLE. THEY LOOKED AS IF THEY WERE MOVED FROM ANOTHER VEHICLE AND PUT ON THIS ONE. *** NO ANSWER REQUIRED*** * TS THE DAY THAT THE CONSUMER TOOK DELIVERY OF THE TRUCK HE NOTICED THAT IT WAS SHAKING WHILE BEING DRIVEN AN SEEMED TO PULL TO THE RIGHT. THE CONSUMER COU... Read more
INTERNATIONAL
9900I
(2003) — TIRES
Nov 1, 2005
Incident date: Oct 1, 2005
2003 INTERNATIONAL 99001 BRAKES WERE THIN, FOUR OF THE EIGHT DRIVE AXLE TIRES WERE IN POOR CONDITION AND THE FRONT TIRE WERE QUESTIONABLE. THEY LOOKED AS IF THEY WERE MOVED FROM ANOTHER VEHICLE AND PUT ON THIS ONE. *** NO ANSWER REQUIRED*** * TS THE DAY THAT THE CONSUMER TOOK DELIVERY OF THE TRUCK HE NOTICED THAT IT WAS SHAKING WHILE BEING DRIVEN AN SEEMED TO PULL TO THE RIGHT. THE CONSUMER COU... Read more
INTERNATIONAL
9900I
(2003) — VISIBILITY:WINDSHIELD
Nov 1, 2005
Incident date: Oct 1, 2005
2003 INTERNATIONAL 99001 BRAKES WERE THIN, FOUR OF THE EIGHT DRIVE AXLE TIRES WERE IN POOR CONDITION AND THE FRONT TIRE WERE QUESTIONABLE. THEY LOOKED AS IF THEY WERE MOVED FROM ANOTHER VEHICLE AND PUT ON THIS ONE. *** NO ANSWER REQUIRED*** * TS THE DAY THAT THE CONSUMER TOOK DELIVERY OF THE TRUCK HE NOTICED THAT IT WAS SHAKING WHILE BEING DRIVEN AN SEEMED TO PULL TO THE RIGHT. THE CONSUMER COU... Read more
INTERNATIONAL
9900I
(2003) — EQUIPMENT
Nov 1, 2005
Incident date: Oct 1, 2005
2003 INTERNATIONAL 99001 BRAKES WERE THIN, FOUR OF THE EIGHT DRIVE AXLE TIRES WERE IN POOR CONDITION AND THE FRONT TIRE WERE QUESTIONABLE. THEY LOOKED AS IF THEY WERE MOVED FROM ANOTHER VEHICLE AND PUT ON THIS ONE. *** NO ANSWER REQUIRED*** * TS THE DAY THAT THE CONSUMER TOOK DELIVERY OF THE TRUCK HE NOTICED THAT IT WAS SHAKING WHILE BEING DRIVEN AN SEEMED TO PULL TO THE RIGHT. THE CONSUMER COU... Read more
INTERNATIONAL
9900I
(2003) — ENGINE AND ENGINE COOLING:ENGINE
Nov 1, 2005
Incident date: Oct 1, 2005
2003 INTERNATIONAL 99001 BRAKES WERE THIN, FOUR OF THE EIGHT DRIVE AXLE TIRES WERE IN POOR CONDITION AND THE FRONT TIRE WERE QUESTIONABLE. THEY LOOKED AS IF THEY WERE MOVED FROM ANOTHER VEHICLE AND PUT ON THIS ONE. *** NO ANSWER REQUIRED*** * TS THE DAY THAT THE CONSUMER TOOK DELIVERY OF THE TRUCK HE NOTICED THAT IT WAS SHAKING WHILE BEING DRIVEN AN SEEMED TO PULL TO THE RIGHT. THE CONSUMER COU... Read more
INTERNATIONAL
9900I
(2003) — POWER TRAIN
Nov 1, 2005
Incident date: Oct 1, 2005
2003 INTERNATIONAL 99001 BRAKES WERE THIN, FOUR OF THE EIGHT DRIVE AXLE TIRES WERE IN POOR CONDITION AND THE FRONT TIRE WERE QUESTIONABLE. THEY LOOKED AS IF THEY WERE MOVED FROM ANOTHER VEHICLE AND PUT ON THIS ONE. *** NO ANSWER REQUIRED*** * TS THE DAY THAT THE CONSUMER TOOK DELIVERY OF THE TRUCK HE NOTICED THAT IT WAS SHAKING WHILE BEING DRIVEN AN SEEMED TO PULL TO THE RIGHT. THE CONSUMER COU... Read more
INTERNATIONAL
9900I
(2003) — STRUCTURE
Nov 1, 2005
Incident date: Oct 1, 2005
2003 INTERNATIONAL 99001 BRAKES WERE THIN, FOUR OF THE EIGHT DRIVE AXLE TIRES WERE IN POOR CONDITION AND THE FRONT TIRE WERE QUESTIONABLE. THEY LOOKED AS IF THEY WERE MOVED FROM ANOTHER VEHICLE AND PUT ON THIS ONE. *** NO ANSWER REQUIRED*** * TS THE DAY THAT THE CONSUMER TOOK DELIVERY OF THE TRUCK HE NOTICED THAT IT WAS SHAKING WHILE BEING DRIVEN AN SEEMED TO PULL TO THE RIGHT. THE CONSUMER COU... Read more
INTERNATIONAL
9900I
(2003) — SUSPENSION
Nov 1, 2005
Incident date: Oct 1, 2005
2003 INTERNATIONAL 99001 BRAKES WERE THIN, FOUR OF THE EIGHT DRIVE AXLE TIRES WERE IN POOR CONDITION AND THE FRONT TIRE WERE QUESTIONABLE. THEY LOOKED AS IF THEY WERE MOVED FROM ANOTHER VEHICLE AND PUT ON THIS ONE. *** NO ANSWER REQUIRED*** * TS THE DAY THAT THE CONSUMER TOOK DELIVERY OF THE TRUCK HE NOTICED THAT IT WAS SHAKING WHILE BEING DRIVEN AN SEEMED TO PULL TO THE RIGHT. THE CONSUMER COU... Read more
INTERNATIONAL
3800
(2002) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Oct 6, 2005
Incident date: Oct 4, 2005
DT: MR. BROOKS WORKS FOR A SCHOOL DISTRICT IN GULFPORT, MISSISSIPPI. HE RECEIVED 102 RECALLS FOR THE BUSES IN THE HARRISON COUNTY DISTRICT OVER A PERIOD OF FIVE YEARS CONCERNING ABS BRAKE FAILURE. THE RECALLS WERE FOR DIFFERENT FAILURES ON DIFFERENT SCHOOL BUSES. THERE ARE APPROXIMATELY 102 BUSES IN THIS DISTRICTREGARDING SAFETY DEFECTCORRECTIVE ACTIONS. THE ROCKING TRUCKING DEALERSHIP ... Read more
INTERNATIONAL
RE
(2005) — SERVICE BRAKES, AIR:SLACK ADJUSTERS:AUTOMATIC
Sep 23, 2005
Incident date: Jan 7, 2005
MY COMPANY PURCHASED 3 2005 SIDE-DUMP TRAILERS, MANUFACTURED BY SIDUMP'R TRAILER CO., HWY 13 AND 20, PLAINVIEW, NE, 68769. THESE TRAILERS CAME EQUIPPED WITH AUTOMATIC SLACK ADJUSTERS AND AIR CHAMBERS MANUFACTURED BY CREWSON INDUSTRIES, 1800 BROADWAY, BLDG 3, BUFFALO, NY 14212. THE PROBLEM IS THAT THE AUTOMATIC SLACK ADJUSTERS, WHICH ARE SUPPOSED TO MAINTAIN SHOE TO DRUM CLEARANCE AT A FIXED AMO... Read more
INTERNATIONAL
RE
(2005) — EQUIPMENT
Sep 23, 2005
Incident date: Jan 7, 2005
MY COMPANY PURCHASED 3 2005 SIDE-DUMP TRAILERS, MANUFACTURED BY SIDUMP'R TRAILER CO., HWY 13 AND 20, PLAINVIEW, NE, 68769. THESE TRAILERS CAME EQUIPPED WITH AUTOMATIC SLACK ADJUSTERS AND AIR CHAMBERS MANUFACTURED BY CREWSON INDUSTRIES, 1800 BROADWAY, BLDG 3, BUFFALO, NY 14212. THE PROBLEM IS THAT THE AUTOMATIC SLACK ADJUSTERS, WHICH ARE SUPPOSED TO MAINTAIN SHOE TO DRUM CLEARANCE AT A FIXED AMO... Read more
INTERNATIONAL
4300
(2003) — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
Sep 7, 2005
Incident date: Sep 2, 2005
REAR HYD. BRAKE ROTOR BROKE FROM HUB UNDER ROUTINE SERVICE. THIS HAS HAPPENED PREVIOUSLY TO ANOTHER TRUCK IN OUR FLEET. REPAIR SHOP REPORTS THEY HAVE SEEN SIX OTHER INTERNATIONAL 4300'S WITH THE SAME PROBLEM. THIS IS JUST ONE OF HUNDREDS OF REPAIR SHOPS IN THIS AREA, SAFE TO SAY THERE MUST BE HUNDREDS OF 4300'S SHEDDING ROTORS. OBVIOUSLY THIS CAUSES A COMPLETE LOSS OF BRAKING TO THE AFFECTED WHEEL... Read more
INTERNATIONAL
4300
(2003) — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
Sep 7, 2005
Incident date: Sep 2, 2005
REAR HYD. BRAKE ROTOR BROKE FROM HUB UNDER ROUTINE SERVICE. THIS HAS HAPPENED PREVIOUSLY TO ANOTHER TRUCK IN OUR FLEET. REPAIR SHOP REPORTS THEY HAVE SEEN SIX OTHER INTERNATIONAL 4300'S WITH THE SAME PROBLEM. THIS IS JUST ONE OF HUNDREDS OF REPAIR SHOPS IN THIS AREA, SAFE TO SAY THERE MUST BE HUNDREDS OF 4300'S SHEDDING ROTORS. OBVIOUSLY THIS CAUSES A COMPLETE LOSS OF BRAKING TO THE AFFECTED WHEEL... Read more
INTERNATIONAL
4300
(2002) — PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
Jun 10, 2005
Incident date: May 27, 2005
EMERGENCY BRAKE CONTROL FAILURE. TRUCK ROLLS AWAY. REPLACED WITH WITH UPDATED PART# 3590226C1. INTERNATIONAL KNOWS ABOUT PROBLEM BUT WILL NOT WARRANTY PART DESIGN CHANGE.
INTERNATIONAL
4300
(2002) — ELECTRICAL SYSTEM
Jun 4, 2005
Incident date: Jun 4, 2005
THE ABS WARNING LIGHT INDICATING SYSTEM TROUBLE,OR THE ENTIRE ABS SYSTEM FAILURE CANNOT BE REPAIRED BY FACTORY AUTHORIZED REPAIR CENTERS
INTERNATIONAL
4300
(2002) — POWER TRAIN:MANUAL TRANSMISSION
Jun 4, 2005
Incident date: Jun 4, 2005
THE ABS WARNING LIGHT INDICATING SYSTEM TROUBLE,OR THE ENTIRE ABS SYSTEM FAILURE CANNOT BE REPAIRED BY FACTORY AUTHORIZED REPAIR CENTERS
INTERNATIONAL
IC
(2002) — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
May 13, 2005
Incident date: May 11, 2005
DT: SCHOOL BUS LOADED WITH KIDS MAKING A RIGHT TURN ONTO AN UPGRADE. THE BUS DRIVER EXPERIENCED A PROBLEM OF NO ACCELERATING LEAVING THE BUS STRANDED ON THE INTERSECTION. THIS WAS WITHOUT WARNING, THE CHECK ENGINE LIGHT CAME ON AFTER THE FAILURE. THE BUS DID MOVE AFTER A FEW MINUTES. THIS OCCURRED 3-4 TIMES IN AN 2 BLOCK AREA. ANOTHER DRIVER TOOK THE BUS AND FELT AT INITIAL START UP IT SEEM... Read more
INTERNATIONAL
CE BUS
(2004) — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
May 13, 2005
Incident date: Nov 17, 2004
DT: THE BUS HAD STOPPED AT THE RAILROAD TRACKS, WHICH HAD CHILDREN ON BUS. WHEN THE BUS STARTED TO GO, HE PULLED UP APPROXIMATELY TO LENGTH AND PROCEEDED TO IDLE AS IF ACCELERATOR WAS DISCONNECTED. THE BUS WAS AT THE DEALERSHIP FOR OVER TWO WEEKS. THEY CHANGED OVER PART OF WIRING AND SAID PROBLEM WAS CORRECTED. THE BUS WAS DRIVEN FOR ABOUT 50 MILES WITH NO PROBLEMS. AGAIN THIS OCCURRED AT AN I... Read more