Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 386 complaints for INTERNATIONAL
INTERNATIONAL
3000
(2004) - VISIBILITY
Sep 18, 2011
Incident date: Sep 1, 2006
SERVICE DOOR GLASS. *TT
INTERNATIONAL
CE
(2008) - VISIBILITY
Aug 1, 2011
Incident date: May 20, 2011
TL* THE CONTACT OWNS A 2008 INTERNATIONAL CE SCHOOL BUS. THE CONTACT STATED THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND THEY DETECTED A CONDENSATION RESIDUE BUILDUP IN THE GLASS ON THE FOUR ENTRY DOOR PANELS. THE WHITE RESIDUE COMPLETELY OBSTRUCTED THE VISIBILITY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 09/28/11*LJ ... Read more
INTERNATIONAL
9400
(2007) - SERVICE BRAKES, AIR
Jul 26, 2011
Incident date: Jun 13, 2011
2007 INTERNATIONAL 9400. UNIT #1 WAS EASTBOUND ON IR80 (THE OHIO TURNPIKE). UNIT #1 HAD A BRAKE SYSTEM ISSUE THAT STARTED A FIRE, BLEW OUT THE TIRES, AND ENGULFED THE VEHICLE. *LN ACCORDING TO THE POLICE REPORT, THE BRAKES WERE SET AND THEN RELEASE. IT APPEARED THE BRAKES BECAME EXTREMELY HOT AND BLEW A TIRE. A SECOND TIRE BLEW OUT AND THE FIRE INCREASED. (OHIO TRAFFIC CRASH REPORT # 10-0255-89)... Read more
Fire
INTERNATIONAL
PROSTAR
(2010) - UNKNOWN OR OTHER
Jun 1, 2011
Incident date: Apr 3, 2011
2010 INTERNATIONAL PROSTAR CONVENTIONAL, UNIT 1 WAS TRAVELING EASTBOUND ON THE OHIO TURNPIKE IN THE DRIVING LANE AT THE 52.4 MILEPOST. THE DRIVER OF UNIT 1 STATED HER VEHICLE STRUCK A PIECE OF METAL THAT CAME OFF OF THE RIGHT SIDE OF THE TRACTOR OF UNIT 2. UNIT 2 CONTINUED EASTBOUND AND UNIT 1 PULLED OFF ONTO THE SOUTH SHOULDER. *BF (OHIO TRAFFIC CRASH REPORT # 10-0142-89)*JB
INTERNATIONAL
PROSTAR
(2011) - WHEELS:LUGS/NUTS/BOLTS/STUDS
Jun 1, 2011
Incident date: Apr 5, 2011
2011 INTERNATIONAL PRO STAR , UNIT 1 WAS TRAVELING EASTBOUND ON THE OHIO TURNPIKE IN THE RIGHT DRIVING LANE WHEN REAR PASSENGER TRAILER TIRE CAME OFF THE WHEEL HUB. *BF THE MECHANIC FAILED TO TIGHTEN THE LUG NUTS ON THE TRAILER TIRES FROM THE LAST TIRE SERVICE. (OHIO TRAFFIC CRASH REPORT # 10-0226-91)*JB
INTERNATIONAL
4300
(2007) - UNKNOWN OR OTHER
Mar 21, 2011
Incident date: Feb 9, 2011
2007 INTERNATIONAL 4300, UNIT 1 AND UNIT 2 WERE EASTBOUND ON THE OHIO TURNPIKE. UNIT 2 STATED ICE FROM UNIT 1 TRAILER FLEW OFF HIS VEHICLE STRIKING UNIT 2 WINDSHIELD. UNITS MOVED FURTHER UP THE ROAD FROM AREA OF IMPACT. NO ICE WAS FOUND ON THE ROADWAY. OFFICER STATED, HE CHECKED UNIT 1 FOR ANY SNOW/ICE ON THE TRAILER. HE SAW NONE FROM THE INSPECTION FROM GROUND LEVEL. *BF (OHIO TRAFFIC CR... Read more
INTERNATIONAL
9200I
(2007) - POWER TRAIN:AXLE ASSEMBLY
Mar 21, 2011
Incident date: Feb 18, 2011
2007 INTERNATIONAL CONVENTIONAL 9200I, UNIT 1 STATED HE HEARD A LOUD POP AS HE WAS PULLING INTO THE COMMODORE PERRY SERVICE PLAZA. UNIT 1 PULLED IN THE REAR OF THE PLAZA AND PARKED IN THE TRUCK PARKING LOT. UNIT 1 STATED WHEN HE GOT OUT TO INSPECT THE VEHICLE IT WAS ON FIRE ON THE RIGHT SIDE DRIVE AXLE. *BF (OHIO TRAFFIC CRASH REPORT # 10-0099-90)*JB UPDATED 03/29/11 *BF
Fire
INTERNATIONAL
9900
(1999) - UNKNOWN OR OTHER
Mar 21, 2011
Incident date: Feb 17, 2011
1999 INTERNATIONAL 9900, UNIT 1 WAS TRAVELING EASTBOUND IN THE LEFT LANE ON IR80, OHIO TURNPIKE AT MILE POST 182.5. UNIT 1 WAS STRUCK BY A TIRE THAT CAME OFF UNIT 2 WHICH WAS TRAVELING EASTBOUND IN THE RIGHT LANE. DRIVER OF UNIT 2 CONTINUED EASTBOUND. DRIVER OF UNIT 1 CONTINUED EASTBOUND TO BRADY'S LEAP SERVICE PLAZA TO MAKE A REPORT. *BF (OHIO TRAFFIC CRASH REPORT # 10-0113-91) UPDATED 03/... Read more
INTERNATIONAL
9400I
(2005) - TRAILER HITCHES
Mar 21, 2011
Incident date: Feb 22, 2011
2005 INTERNATIONAL 9400I, UNIT 1 WAS PULLING OUT OF THE OAK OPENING SERVICE PLAZA TRUCK PARKING LOT AND HIS TRAILER CAME UNATTACHED FROM TRACTOR. *BF THE TRAILER LANDING GEAR WAS DAMAGED. (OHIO TRAFFIC CRASH REPORT # 10-0090-89) UPDATED 03/29/11 *BF
INTERNATIONAL
CE
(2008) - FUEL SYSTEM, DIESEL
Mar 21, 2011
Incident date: May 17, 2008
HI, I WOULD LIKE TO REPORT DEFECTIVE FUEL LINES ON IHC BUSSES. THE YEARS RANGE FROM 2008 365 ENGINE TO 2011 MAXFORCE 7. THE PROBLEM IS THEY HAVE ALUMIUM FUEL LINES AND HAVE STAINLESS KEEPERS FOR THE QUICK DISCONECT. THEY ARE RUBBING THROUGH AND CAUSING FUEL LEAKS. IT SPAYS UP ON MOTOR AND EXHAUST. I TOLD OUR LOCAL DEALER IN 2008 AND SEVERAL TIMES SINCE. IT IS GOING TO CAUSE FIRE AND OR DEATH. I A... Read more
INTERNATIONAL
COMMERCIAL
(2007) - POWER TRAIN:DRIVELINE:DRIVESHAFT
Mar 7, 2011
Incident date: Jan 3, 2011
2007 INTERNATIONAL CONVENTIONAL, UNIT 1 AND 2 WERE BOTH WESTBOUND ON THE OHIO TURNPIKE. UNIT 1 LOST A DRIVE SHAFT WHICH FELL IN THE ROADWAY AND WAS STRUCK BY UNIT 2. *BF (OHIO TRAFFIC CRASH REPORT # 10-0001-89)*JB UPDATED 03/21/11 *BF
Crash
INTERNATIONAL
9400I
(2007) - SUSPENSION:REAR
Jan 21, 2011
Incident date: Nov 2, 2010
TL*THE CONTACT OWNS A 2007 INTERNATIONAL 9400I SEMI TRUCK. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED SMOKE COMING FROM OUTSIDE OF THE VEHICLE. THE BRAKE PEDAL AND THE EMERGENCY BRAKE WERE APPLIED WITH FORCE. THE CONTACT EXIT THE VEHICLE AND NOTICED FLAMES COMING FROM THE REAR OF IT NEAR THE DRIVE AXLE. THERE WAS ALSO AN EXCESSIVE AMOUNT OF ENGINE OIL ON THE GROUND. THE CONTACT ATTEM... Read more
Fire
INTERNATIONAL
9400I
(2007) - SERVICE BRAKES, AIR
Jan 21, 2011
Incident date: Nov 2, 2010
TL*THE CONTACT OWNS A 2007 INTERNATIONAL 9400I SEMI TRUCK. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED SMOKE COMING FROM OUTSIDE OF THE VEHICLE. THE BRAKE PEDAL AND THE EMERGENCY BRAKE WERE APPLIED WITH FORCE. THE CONTACT EXIT THE VEHICLE AND NOTICED FLAMES COMING FROM THE REAR OF IT NEAR THE DRIVE AXLE. THERE WAS ALSO AN EXCESSIVE AMOUNT OF ENGINE OIL ON THE GROUND. THE CONTACT ATTEM... Read more
Fire
INTERNATIONAL
PROSTAR
(2010) - SERVICE BRAKES, HYDRAULIC
Dec 13, 2010
Incident date: Dec 6, 2010
TL*THE CONTACT OWNS A 2010 INTERNATIONAL PROSTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY BEGAN TO STEER TO THE LEFT. THE DRIVER TRIED TO TURN THE STEERING WHEEL TO THE RIGHT BUT IT CONTINUED LEFT. THE BRAKES WERE APPLIED BUT THE VEHICLE CONTINUED LEFT UNTIL IT CRASHED. THE POLICE APPEARED ON THE SCENE AND A POLICE REPORT WAS FILED. THE DRIVER AND THE CONTA... Read more
Crash
2 injured
INTERNATIONAL
PROSTAR
(2010) - STEERING
Dec 13, 2010
Incident date: Dec 6, 2010
TL*THE CONTACT OWNS A 2010 INTERNATIONAL PROSTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY BEGAN TO STEER TO THE LEFT. THE DRIVER TRIED TO TURN THE STEERING WHEEL TO THE RIGHT BUT IT CONTINUED LEFT. THE BRAKES WERE APPLIED BUT THE VEHICLE CONTINUED LEFT UNTIL IT CRASHED. THE POLICE APPEARED ON THE SCENE AND A POLICE REPORT WAS FILED. THE DRIVER AND THE CONTA... Read more
Crash
2 injured
INTERNATIONAL
PROSTAR
(2010) - ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Sep 1, 2010
Incident date: Jul 11, 2010
2010 INTERNATIONAL PROSTAR EAGLE, CAUGHT ON FIRE WHEN IT WAS STARTED UP. *BF ACCORDING TO THE POLICE REPORT, THE TRUCK HAD ENGINE TROUBLE. (OHIO TRAFFIC CRASH REPORT # 10-0406-91) *JB UPDATED 09/13/10*BF
Fire
INTERNATIONAL
4300
(2008) - SERVICE BRAKES, AIR
Aug 13, 2010
Incident date: Mar 1, 2008
DURING A NORMAL DOT INSPECTION WE FOUND THAT THE REAR BRAKE PADS WERE INSTALLED BACKWARDS AT THE FACTORY. ALTHOUGH WE HAD NOT HAD ANY BRAKE PROBLEMS THE PAD WERE WORN DOWN ALMOST TO THE POINT WHERE WE COULD HAVE HAD A MAJOR ACCIDENT. *TR
INTERNATIONAL
9900
(2004) - STRUCTURE:FRAME AND MEMBERS
Jul 29, 2010
Incident date: Jul 29, 2010
2004 INTERNATIONAL 9900 IX. CONSUMER STATES SEVERAL PROBLEMS WITH THE VEHICLE *TGW THE CONSUMER STATED THE FRAME WAS BENT ON THE RIGHT SIDE, THE CAB AND SLEEPER WAS SITTING SIDEWAYS ON THE FRAME, THE FRAME ON THE FRONT RIGHT SIDE WAS PULLED BACK TO THE LEFT. THE MOTOR WAS SITTING SIDEWAYS IN THE FRAME AND THE DRIVE SHAFT WAS CUT AND WELDED TO LINE UP WITH THE MOTOR AND TRANSMISSION. THE FLOOR W... Read more
INTERNATIONAL
4300
(2006) - SUSPENSION
Jul 27, 2010
Incident date: Jul 25, 2010
TL* THE CONTACT RENTED A 2006 INTERNATIONAL 4300 FROM A VEHICLE RENTAL FACILITY. WHILE BRAKING FROM APPROXIMATELY 58 MPH, THE REAR END OF THE VEHICLE BEGAN TO EXCESSIVELY SWAY FROM THE RIGHT, RESULTED IN A SINGLE VEHICLE CRASH. THE CONTACT SUSTAINED MODERATE, UNKNOWN INJURIES AS A RESULT. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED TO A SALVAGE LOT. THE VEHICLE WAS INVESTIGATED BY THE REN... Read more
Crash
1 injured
INTERNATIONAL
1300
(2010) - ENGINE AND ENGINE COOLING:ENGINE
Jul 6, 2010
Incident date: May 28, 2010
THIS PAST WEEK THERE WAS A NEAR MISS WHEN A V8 ENGINE WAS BEING REMOVED FROM TEST CELL 18 NORTH AT THE NAVISTAR ENGINEERING FACILITY IN MELROSE PARK ILLINOIS AT 10400 WEST NORTH AVENUE. THE NEAR MISS OCCURRED WHEN THE REAR ENGINE MOUNT FAILED CAUSING THE ENGINE TO DROP. MANAGEMENT ([XXX] ) IS ATTEMPTING TO BLAME THE MECHANIC ([XXX] ) FOR THE FAILURE. THIS FAILURE IS A DIRECT RESULT OF N... Read more
INTERNATIONAL
4300
(2004) - ENGINE AND ENGINE COOLING:COOLING SYSTEM
Jun 1, 2010
Incident date: May 22, 2010
THE INTERNATIONAL DT466E DIESEL MOTOR THAT HAS CYLINDER LINER O-RING SEALS THAT FAIL PREMATURELY CAUSING THE ANTIFREEZE TO BE LEAKED INTO THE OIL CAUSING THE BEARINGS IN THE MOTOR TO FAIL. THE DT MOTOR HAS BEEN AROUND SINCE THE 1960'S IN THE INTERNATIONAL HARVESTOR FARM TRACTORS AND HAVE NOT HAD THIS CONCERN. MY 2004 INTERNATIONAL 4300 TRUCK SLOWLY PUT THE ANTIFREEZE IN THE OIL AT 204,000 CAUSING ... Read more
INTERNATIONAL
4300
(2004) - ENGINE AND ENGINE COOLING:ENGINE
Jun 1, 2010
Incident date: May 22, 2010
THE INTERNATIONAL DT466E DIESEL MOTOR THAT HAS CYLINDER LINER O-RING SEALS THAT FAIL PREMATURELY CAUSING THE ANTIFREEZE TO BE LEAKED INTO THE OIL CAUSING THE BEARINGS IN THE MOTOR TO FAIL. THE DT MOTOR HAS BEEN AROUND SINCE THE 1960'S IN THE INTERNATIONAL HARVESTOR FARM TRACTORS AND HAVE NOT HAD THIS CONCERN. MY 2004 INTERNATIONAL 4300 TRUCK SLOWLY PUT THE ANTIFREEZE IN THE OIL AT 204,000 CAUSING ... Read more
INTERNATIONAL
4300
(2005) - ELECTRICAL SYSTEM:WIRING
May 20, 2010
Incident date: Mar 15, 2010
TL* THE CONTACT OWNS A 2005 INTERNATIONAL 4300 DUMP TRUCK. THE CONTACT STATED THE ENGINE WOULD SLIP INTO IDLE MODE AND WHEN DEPRESSING THE ACCELERATOR PEDAL, IT WOULD NOT RESPOND. THE FAILURE OCCURRED WHILE DRIVING VARIOUS SPEEDS. THERE WERE NUMEROUS WARNING LIGHTS ILLUMINATED ON THE DASHBOARD WHEN THE FAILURE WOULD OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER AND THE WIRING HARNESS WAS REPLACED. T... Read more
INTERNATIONAL
4700LP
(2001) - VEHICLE SPEED CONTROL
May 19, 2010
Incident date: May 4, 2010
TL*THE CONTACT OWNS A 2001 INTERNATIONAL 4700LP SERIES BOX TRUCK. WHILE DRIVING WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT NOTICED THAT ALL THE GAUGES ON THE INSTRUMENT PANEL WOULD STOP FUNCTIONING WHEN THE VEHICLE DROVE OVER A BUMP IN THE ROAD. THE ODOMETER ALSO DID NOT INDICATE THE AMOUNT OF MILES TRAVELED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP BUT WAS OFFERED NO ASSISTANCE. THE ... Read more
INTERNATIONAL
4700LP
(2001) - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
May 19, 2010
Incident date: May 4, 2010
TL*THE CONTACT OWNS A 2001 INTERNATIONAL 4700LP SERIES BOX TRUCK. WHILE DRIVING WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT NOTICED THAT ALL THE GAUGES ON THE INSTRUMENT PANEL WOULD STOP FUNCTIONING WHEN THE VEHICLE DROVE OVER A BUMP IN THE ROAD. THE ODOMETER ALSO DID NOT INDICATE THE AMOUNT OF MILES TRAVELED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP BUT WAS OFFERED NO ASSISTANCE. THE ... Read more
INTERNATIONAL
CE
(2006) - ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
May 12, 2010
Incident date: May 7, 2010
TL* THE CONTACT OWNS A 2006 INTERNATIONAL CE BUS. WHILE DRIVING AT SPEEDS OF 50 MPH, THE VEHICLE STALLED. THE CONTACT MOVED THE VEHICLE FROM THE ROADWAY AND DISCOVERED A FUSE HAD FAILED. THE CONTACT REPLACED THE FUSE AND WHEN RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER TO BE EXAMINED. THE FAILURE AND CURRENT MILEAGES WERE 35,000.
INTERNATIONAL
PROSTAR
(2009) - UNKNOWN OR OTHER
Apr 13, 2010
Incident date: Mar 5, 2010
2009 INTL PRO STAR STRUCK A GATE WHILE TRYING TO MAKE A U-TURN. *BF (OHIO TRAFFIC CRASH REPORT # 10-0122-91)*JB UPDATED 05/13/10 *BF
Crash
INTERNATIONAL
4300
(2004) - SERVICE BRAKES, AIR
Mar 16, 2010
Incident date: Jun 30, 2003
TL* THE CONTACT OWNS A 2004 INTERNATIONAL 4300. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS ENGAGED WHICH RESULTED IN THE VEHICLE MOVING INTO A SIDEWAYS DIRECTION. THE FAILURE OCCURRENCE WAS WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS REPAIRED FOR THE MALFUNCTIONS,THE TYPE OF SERVICE REPAIRS PERFORMED WAS... Read more
INTERNATIONAL
INTERNATIONAL
(1996) - STRUCTURE
Feb 20, 2010
Incident date: Aug 17, 2009
THE FIFTH WHEEL ON THE TRACTOR IS NOT HIGH ENOUGH AND DOES NOT CLEAR FROM THE FIFTH WHEEL ASSEMBLY. WHEN MAKING TURNS THERE ARE BARS TO PROTECT THE HYDRAULIC LIFT CYLINDER FROM DAMAGE CAUSED BY THE TRAILER. THE BARS ARE TOO HIGH SO WHILE MAKING TURNS WHILE HOOKED UP TO A TRAILER, THE BARS CONTACT THE TRAILER AND GET LOCKED WITH THE TRAILER PREVENTING YOU FROM CONTROLLING THE STIRRING OF THE TRAC... Read more
INTERNATIONAL
5900I
(2007) - ELECTRICAL SYSTEM
Jan 31, 2010
Incident date: Jul 24, 2008
ELECTRICAL PROBLEMS, GAUGES KEPT RESETTING THEMSELVES, LOSS OF POWER. I BROUGHT THE TRUCK BACK TO LIBBERTY INTERNATIONAL, I HAVE 32 REPAIR ORDERS IN 12 MONTHS. INTERNATIONAL 5900I 2007 BUT MANUFACTURED ON AUG6 06. MY TRUCK BURNT DOWN HAD INVESTIGATIONS DONE. NAVISTAR CAME OUT WITH A RECALL ON SEALED BATTERY CABLES NOT MAKING CONTACT. TOLD ME I DO NOT HAVE SEALED BATTERY CABLES, I WENT DOWN TOOK ... Read more
Fire
INTERNATIONAL
4400
(2003) - ENGINE AND ENGINE COOLING
Jan 18, 2010
Incident date: Dec 9, 2009
WE'VE HAD TWO ENGINE FAILURES WITH THIS TRUCK. THE FIRST OCCURRED AT 121,000 MILES WHEN AN O-RING ON A CYLINDER SLEEVE FAILED LETTING COOLANT FILL THE CRANKCASE AND REQUIRING A COMPLETE ENGINE OVERHAUL THAT COST US OVER $6,000 DOLLARS. THE TRUCK WAS MORE THAN 3 YEARS OLD SO WE HAD TO PAY FOR THE REPAIRS. AFTER PUTTING ONLY 40,000 MILES ON THE REBUILT ENGINE IT HAS THROWN A ROD OUT THE SIDE OF THE ... Read more
INTERNATIONAL
RE
(2007) - ENGINE AND ENGINE COOLING
Dec 7, 2009
Incident date: Oct 21, 2009
THIS SCHOOL DISTRICT HAS FOUR INTERNATIONAL REAR-ENGINE SCHOOL BUSSES; TWO EACH 2007 MODEL RE PB 305'S AND TWO EACH 2009 RE PB 305'S. THREE OF THEM HAVE ROTTEN HEATER HOSING. ONE BUST WITHIN THE CAB AND SPRAYED THE DRIVER. THE HOSING IS ROTTEN FROM THE ENGINE FORWARD. THE THREE VIN'S ARE: THE FOURTH ONE, HAS NOT HAD A PROBLEM --- YET. *TR
INTERNATIONAL
5900I
(2007) - WHEELS
Sep 3, 2009
Incident date: Jun 26, 2009
-SET OF DUALS CAME OFF DUE TO AXLE NUT COMING LOOSE- 2007 INTERNATIONAL 5900 DUMP TRUCK WITH MILEAGE 109,521 ON JUNE 26, 2009 WHILE TRAVELING DOWN A COUNTY HIGHWAY THE TRUCK ACTED AS IF IT SLIPPED OUT OF GEAR WHEN HE COULD NOT GET THE TRUCK TO DRIVE AGAIN HE WAS BEGINNING TO PULL OVER WHEN HE NOTICED THE DUALS WERE SLIDING OUT FROM UNDER THE TRUCK ON THE LEFT FRONT DRIVE AXLE. PACKER CITY INT... Read more
INTERNATIONAL
1652
(9999) - UNKNOWN OR OTHER
May 24, 2009
Incident date: May 24, 2009
THIS IS A REQUEST IN ORDER FOR YOU TO BEGIN SAFETY INSPECTIONS ON ALL EMERGENCY VEHICLES, PARTS, DEFECTS, RECALLS. PLEASE INCLUDE POLICE, AMBULANCE, FIRE VEHICLES-TRUCKS. INSPECT FOR TIRES, PARTS, MAINTENANCE, FLUIDS, AND ANY OTHER PARTS FOR DEFECTS, COMPLIANCE, RECALLS. PLEASE BEGIN YOUR EMERGENCY VEHICLES SAFETY INSPECTIONS IN THE HOUSTON, DALLAS, SAN ANTONIO, AUSTIN, TEXAS AREAS. *TR
INTERNATIONAL
3200
(2004) - STRUCTURE:FRAME AND MEMBERS
May 11, 2009
Incident date: May 1, 2009
CRACKING OF THE FRAME WHERE THE FRONT SPRING MOUNTING PLATE FOR THE REAR SUSPENSION MOUNTS TO THE FRAME. WE HAVE FIVE VEHICLES THAT SERIAL NUMBERS ALL FALL RIGHT IN LINE WITH ONE ANOTHER AND FOUR OF THE FIVE VEHICLES HAVE EXPERIENCED A CRACKED FRAME. ON TWO OF THE VEHICLES A MOUNTING BOLT WAS MISSING. ALL FOUR OF THE VEHICLES SHOW SIGNS OF LOOSE MOUNTING BOLTS, AND CRACKS IN THE FRAME AT THE SAME... Read more
INTERNATIONAL
9400I
(2003) - TIRES
May 4, 2009
Incident date: Apr 18, 2009
I HAVE HAD SEVERAL CONTINENTAL HSL TIRES FOR SEMI TRUCKS AND HAVE HAD PROBLEMS WITH EVERY TIRE FROM TREAD SEPARATIONS TO OUT OF ROUNDNESS TO BLOW OUTS AND THE DEALERS ALWAYS GIVE ME THE SAME OLD SONG AND DANCE AND I AM FED UP WITH THERE LIES,THE FINAL STRAW WAS AROUND 4-18 -09 I HAD A STEER TIRE TREAD SEPARATE AND THE TREAD CAME OFF TO THE INSIDE AND BROKE THE BRAKE LINE ( I STILL HAVE THE REMAINS... Read more
INTERNATIONAL
CE
(2006) - FUEL SYSTEM, DIESEL
Mar 28, 2009
Incident date: Mar 27, 2009
FUEL THERMOSTAT ON VT365 ENGINE LOCATED ON FUEL FILTER ASSEMBLY OVERHEATS, MELTING FUEL THERMOSTAT CASING. FUEL LEAKS PAST ELEMENTS INTO CASING AND ALLOWS FUEL UNDER PRESSURE TO SPRAY OUT THE CRACKS AND/OR TWO SMALL HOLES IN EXTERNAL SIDE OF THERMOSTAT UNIT, COVERING ENGINE WITH DIESEL FUEL. POTENTIAL FOR ENGINE FIRE. THIS WAS NOTED ON TWO SEPARATE UNITS. *TR
INTERNATIONAL
CE
(2006) - ELECTRICAL SYSTEM
Mar 28, 2009
Incident date: Mar 27, 2009
FUEL THERMOSTAT ON VT365 ENGINE LOCATED ON FUEL FILTER ASSEMBLY OVERHEATS, MELTING FUEL THERMOSTAT CASING. FUEL LEAKS PAST ELEMENTS INTO CASING AND ALLOWS FUEL UNDER PRESSURE TO SPRAY OUT THE CRACKS AND/OR TWO SMALL HOLES IN EXTERNAL SIDE OF THERMOSTAT UNIT, COVERING ENGINE WITH DIESEL FUEL. POTENTIAL FOR ENGINE FIRE. THIS WAS NOTED ON TWO SEPARATE UNITS. *TR
INTERNATIONAL
LONESTAR
(2010) - VISIBILITY:WINDSHIELD
Mar 20, 2009
Incident date: Mar 20, 2009
TL*THE CONTACT OWNS A 2010 INTERNATIONAL LONESTAR TRUCK. THE CONTACT STATED THAT THE WINDSHIELD BEGINS TO ICE UP WHILE DRIVING 55 MPH IN 20 DEGREE WEATHER AND SNOW. THE MANUFACTURER WANTED TO SEND HIM A HEATED WINDSHIELD, BUT THE CONTACT DOES NOT WANT TO FEEL LIKE A "LAB RAT" FOR TESTING NEW THINGS ON THE VEHICLE. HE CANNOT AFFORD TO DRIVE 75 MILES TO THE DEALER EVERY TIME THE FAILURE OCCURS. ... Read more
INTERNATIONAL
LONESTAR
(2010) - FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Mar 20, 2009
Incident date: Mar 20, 2009
TL*THE CONTACT OWNS A 2010 INTERNATIONAL LONESTAR TRUCK. THE CONTACT STATED THAT THE WINDSHIELD BEGINS TO ICE UP WHILE DRIVING 55 MPH IN 20 DEGREE WEATHER AND SNOW. THE MANUFACTURER WANTED TO SEND HIM A HEATED WINDSHIELD, BUT THE CONTACT DOES NOT WANT TO FEEL LIKE A "LAB RAT" FOR TESTING NEW THINGS ON THE VEHICLE. HE CANNOT AFFORD TO DRIVE 75 MILES TO THE DEALER EVERY TIME THE FAILURE OCCURS. ... Read more
INTERNATIONAL
LONESTAR
(2010) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Mar 20, 2009
Incident date: Mar 20, 2009
TL*THE CONTACT OWNS A 2010 INTERNATIONAL LONESTAR TRUCK. THE CONTACT STATED THAT THE WINDSHIELD BEGINS TO ICE UP WHILE DRIVING 55 MPH IN 20 DEGREE WEATHER AND SNOW. THE MANUFACTURER WANTED TO SEND HIM A HEATED WINDSHIELD, BUT THE CONTACT DOES NOT WANT TO FEEL LIKE A "LAB RAT" FOR TESTING NEW THINGS ON THE VEHICLE. HE CANNOT AFFORD TO DRIVE 75 MILES TO THE DEALER EVERY TIME THE FAILURE OCCURS. ... Read more
INTERNATIONAL
INTERNATIONAL
(2002) - STRUCTURE
Feb 9, 2009
Incident date: Jan 7, 2009
TO WHOM THIS MAY CONCERN: I WORK AT MAIL PROCESSING PLANT OPERATED BY THE UNITED STATES POSTAL SERVICE. THE TRACTOR TRAILER OPERATORS AT OUR PLANT PARK, MOVE TRAILERS TO AND FROM DOCK DOORS FOR LOAD/UNLOAD AND REPARK THEM FOR "OVER THE ROAD"CONTRACTORS TO TRANSPORT THEM TO OTHER DESTINATIONS. OUR CRAFT TTO DRIVE UNLICENSED "YARD OR HUSTLER" TRACTORS THAT ARE GOVERNED AT 25 MPH AND ARE NOT L... Read more
INTERNATIONAL
4400
(2007) - SERVICE BRAKES, AIR
Jan 29, 2009
Incident date: Jan 28, 2009
JANUARY 29 2009 DRIVER COMPLAINS OF NO BRAKES WHEN BRAKES ARE WET. VEHICLE IS 2007 INTERNATIONAL 4400 N LOW PRO SNOW PLOW WITH AIR BRAKES DELIVER DATE 08MAY 06. INTERNATIONAL NOTIFIED, SO FAR NO CURES. *TR
INTERNATIONAL
4700
(2004) - VEHICLE SPEED CONTROL
Jan 9, 2009
Incident date: Dec 30, 2008
LOSS OF ACCELERATION (FLY BY WIRE)COULDN'T GET OUT OF WAY OF TRAFFIC(IDLE ONLY).INTERNATIONAL HAD TO INSTALL A SERVICE KIT TO OVERLAY WIRING HARNESS TO CORRECT PROBLEM (OLD WIRING STILL IN HARNESS). *TR
INTERNATIONAL
9400I
(2007) - ELECTRICAL SYSTEM
Nov 25, 2008
Incident date: Jul 23, 2008
I BOUGHT A 2007 INTERNATIONAL 9400I EAGLE TRACTOR, SINCE I HAVE OWNED IT BEEN IN AND OUT OF THE SHOP, WITH ELECTRICAL ISSUES, TURBO COOLING SYSTEM TRANNY REAR END PROBLEMS, I HAVE 33 REPAIR ORDERS AND 52 PROBLEMS 7 ELECTRICAL. A WEEK AND HALF B4 MY TRUCK CAUGHT FIRE A CODE CAME UP ON THE DASH TOOK IT TO DEALER TOLD ME TO STOP WORRYING ABOUT THE SMALL STUFF AND DRIVE THE '!@#$% THING. ON JULY 23 ... Read more
Fire
INTERNATIONAL
9900
(2001) - SERVICE BRAKES, AIR
Nov 18, 2008
Incident date: Oct 31, 2008
TL*THE CONTACT DRIVES AN INTERNATIONAL 9900 EIGHTEEN-WHEELER FOR WENGER TRUCK COMPANY. THE CONTACT STATED THAT THE BRAKES WERE FAULTY BECAUSE THE COMPANY DID NOT PROPERLY MAINTAIN THE VEHICLES. HE STATED THAT THE VEHICLE WAS VERY UNSAFE TO DRIVE. THE VIN AND MILEAGES WERE UNKNOWN.
INTERNATIONAL
3000
(2006) - STEERING
Oct 1, 2008
Incident date: Aug 12, 2008
TL*THE CONTACT OWNS A 2006 INTERNATIONAL SEMI 3000. WHILE DRIVING APPROXIMATELY 60 MPH OR LESS ON AN UNEVEN ROAD SURFACE, THE VEHICLE AUTOMATICALLY TURNED IN THE OPPOSITE DIRECTION OF THE DESIRED STEERING. THERE WERE SITUATIONS WHEN THE STEERING WAS UNCONTROLLABLE. THERE WERE NO WARNINGS PRIOR TO THIS FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INV... Read more
INTERNATIONAL
CE
(2007) - SERVICE BRAKES, HYDRAULIC
Sep 11, 2008
Incident date: Sep 2, 2008
TL*THE CONTACT OWNS A 2007 INTERNATIONAL CE SCHOOL BUS, MANUFACTURED BY NAVISTAR, INC. WHILE DRIVING 15 MPH, THE BRAKES SUDDENLY LOCKED. THERE WAS NO WARNING PRIOR TO THE FAILURE. THE DEALER STATED THAT THE ROTORS WERE CORRODED. THE CURRENT AND FAILURE MILEAGES WERE 43,000.
INTERNATIONAL
9400I
(2007) - SERVICE BRAKES, AIR:DRUM
Aug 28, 2008
Incident date: Jun 26, 2008
2007 INTERNATIONAL 9400I HAD HEATED A BRAKE DRUM WHICH BLEW A TIRE AND THE TIRE CAUGHT FIRE. *NJ (OHIO TRAFFIC CRASH REPORT # 10-0470-90)*JB UPDATED02/24/10 *BF
Fire
INTERNATIONAL
7400
(2006) - ENGINE AND ENGINE COOLING:COOLING SYSTEM
Aug 5, 2008
Incident date: Aug 5, 2002
ALL OF THE 2006 INTERNATIONAL 7400 TRUCKS WITH THE DT 570 ENGINE. THAT I HAVE IN MY FLEET(4) HAVE BLOWN THE BLOCK HEATER OUT OF THE ENGINE , DUMPING UP 10 GALLONS OF COOLANT ON THE ROADWAY CAUSING A BIG MESS AND SLIPPERY SURFACE. THE HIGHEST MILEAGE TRUCK I HAVE IS 10162.MI ONE OF THE TRUCKS HAS DONE IT TWICE. *TR