Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 386 complaints for INTERNATIONAL
INTERNATIONAL
4300
(2010) - POWER TRAIN
Apr 14, 2014
Incident date: Apr 12, 2014
TL* THE CONTACT RENTED A 2010 INTERNATIONAL 4000 SERIES 4300. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 50 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE FAILURE WAS RECURRING. THE CONTACT HAD TO APPLY FORCE TO THE ACCELERATOR PEDAL BUT TO NO AVAIL. THE VEHICLE THEN DECELERATED BELOW 30 MPH AND EXHIBITED A LOUD NOISE IN ADDITION TO EXTREME HESITATION. THE CONTACT PROCEEDED TO OPERAT... Read more
INTERNATIONAL
4300
(2010) - ENGINE
Apr 14, 2014
Incident date: Apr 12, 2014
TL* THE CONTACT RENTED A 2010 INTERNATIONAL 4000 SERIES 4300. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 50 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE FAILURE WAS RECURRING. THE CONTACT HAD TO APPLY FORCE TO THE ACCELERATOR PEDAL BUT TO NO AVAIL. THE VEHICLE THEN DECELERATED BELOW 30 MPH AND EXHIBITED A LOUD NOISE IN ADDITION TO EXTREME HESITATION. THE CONTACT PROCEEDED TO OPERAT... Read more
INTERNATIONAL
PROSTAR
(2010) - VISIBILITY/WIPER
Apr 9, 2014
Incident date: Mar 24, 2014
TL* THE CONTACT OWNS A 2010 INTERNATIONAL PRO STAR. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VENT WINDOW EXPLODED INTO SEVERAL PIECES WITHOUT WARNING. THE VENT WINDOW WAS CLOSED PRIOR TO THE FAILURE. THE CONTACT MADE THE REPAIRS TO THE WINDOW HIMSELF. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE RECURRED EXACTLY TWO WEEKS AFTER THE WINDOW WAS REPAIRED. THE V... Read more
INTERNATIONAL
7600
(2005) - ENGINE AND ENGINE COOLING
Apr 1, 2014
Incident date: Mar 30, 2014
TRUCK WAS PARKED ON SATURDAY SURVEILLANCE CAMERA SHOWS WHAT APPEARS TO BE SPARKING UNDER VEHICLE SUNDAY EVENING WHICH CAUSED FIRE... BURNED ENTIRE TRUCK AND TRUCK PARKED NEXT TO IT. ALL ON VIDEO SURVEILLANCE. *TR
Fire
INTERNATIONAL
PROSTAR
(2013) - ELECTRICAL SYSTEM
Feb 19, 2014
Incident date: Feb 12, 2014
TL* THE CONTACT OWNS A 2013 INTERNATIONAL PROSTAR. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE DRIVER'S SIDE HEADLIGHT FAILED. UPON INSPECTION, IT WAS FOUND THAT THERE WAS A WIRING ISSUE. LATER, THE ENGINE COMPARTMENT BECAME ENGULFED IN FLAMES WHILE THE CONTACT WAS ASLEEP IN THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND DETERMINED THAT THE FIRE ORIGINATED AT THE DRIVER'S SIDE HEA... Read more
Fire
2 injured
INTERNATIONAL
PROSTAR
(2013) - EXTERIOR LIGHTING
Feb 19, 2014
Incident date: Feb 12, 2014
TL* THE CONTACT OWNS A 2013 INTERNATIONAL PROSTAR. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE DRIVER'S SIDE HEADLIGHT FAILED. UPON INSPECTION, IT WAS FOUND THAT THERE WAS A WIRING ISSUE. LATER, THE ENGINE COMPARTMENT BECAME ENGULFED IN FLAMES WHILE THE CONTACT WAS ASLEEP IN THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND DETERMINED THAT THE FIRE ORIGINATED AT THE DRIVER'S SIDE HEA... Read more
Fire
2 injured
INTERNATIONAL
PROSTAR
(2013) - ELECTRICAL SYSTEM
Feb 19, 2014
Incident date: Feb 17, 2014
TL* THE CONTACT OWNS A 2013 INTERNATIONAL PROSTAR. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE ENGINE COMPARTMENT SUDDENLY BURST INTO FLAMES. THE CONTACT PERSONALLY EXTINGUISHED THE FLAMES. THE FIRE AND POLICE DEPARTMENTS WERE SUMMONED. THE CONTACT AND PASSENGER SUFFERED FROM SMOKE INHALATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE F... Read more
Fire
2 injured
INTERNATIONAL
PROSTAR
(2012) - FUEL SYSTEM, DIESEL
Jan 7, 2014
Incident date: Jan 26, 2012
THERE ARE MORE AFFECTED PARTS THAN THIS ALLOWS ME TO SELECT. DOORS AUTOMATICALLY LOCK INTERMITTENTLY WHILE PARKED. WINDOW DOES NOT CLOSE PROPERLY VERY POOR FUEL ECONOMY, AVERAGE MPG AROUND 5.2MPG MANY MANY COOLANT LEAKS FUEL LEAKS OIL LEAKS ENGINE HAS JUST TAKEN OF AND GIVEN A SMALL BOOST IN SPEED WHILE IN PARKING LOT AT 5 MPH AFTER IDLING OVER NIGHT. ELECTRONIC GAUGES NOT WORKING OCCASI... Read more
INTERNATIONAL
PROSTAR
(2012) - EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER
Jan 7, 2014
Incident date: Jan 26, 2012
THERE ARE MORE AFFECTED PARTS THAN THIS ALLOWS ME TO SELECT. DOORS AUTOMATICALLY LOCK INTERMITTENTLY WHILE PARKED. WINDOW DOES NOT CLOSE PROPERLY VERY POOR FUEL ECONOMY, AVERAGE MPG AROUND 5.2MPG MANY MANY COOLANT LEAKS FUEL LEAKS OIL LEAKS ENGINE HAS JUST TAKEN OF AND GIVEN A SMALL BOOST IN SPEED WHILE IN PARKING LOT AT 5 MPH AFTER IDLING OVER NIGHT. ELECTRONIC GAUGES NOT WORKING OCCASI... Read more
INTERNATIONAL
PROSTAR
(2012) - ELECTRICAL SYSTEM
Jan 7, 2014
Incident date: Jan 26, 2012
THERE ARE MORE AFFECTED PARTS THAN THIS ALLOWS ME TO SELECT. DOORS AUTOMATICALLY LOCK INTERMITTENTLY WHILE PARKED. WINDOW DOES NOT CLOSE PROPERLY VERY POOR FUEL ECONOMY, AVERAGE MPG AROUND 5.2MPG MANY MANY COOLANT LEAKS FUEL LEAKS OIL LEAKS ENGINE HAS JUST TAKEN OF AND GIVEN A SMALL BOOST IN SPEED WHILE IN PARKING LOT AT 5 MPH AFTER IDLING OVER NIGHT. ELECTRONIC GAUGES NOT WORKING OCCASI... Read more
INTERNATIONAL
PROSTAR
(2012) - ENGINE
Jan 7, 2014
Incident date: Jan 26, 2012
THERE ARE MORE AFFECTED PARTS THAN THIS ALLOWS ME TO SELECT. DOORS AUTOMATICALLY LOCK INTERMITTENTLY WHILE PARKED. WINDOW DOES NOT CLOSE PROPERLY VERY POOR FUEL ECONOMY, AVERAGE MPG AROUND 5.2MPG MANY MANY COOLANT LEAKS FUEL LEAKS OIL LEAKS ENGINE HAS JUST TAKEN OF AND GIVEN A SMALL BOOST IN SPEED WHILE IN PARKING LOT AT 5 MPH AFTER IDLING OVER NIGHT. ELECTRONIC GAUGES NOT WORKING OCCASI... Read more
INTERNATIONAL
PROSTAR
(2012) - SUSPENSION
Jan 7, 2014
Incident date: Jan 26, 2012
THERE ARE MORE AFFECTED PARTS THAN THIS ALLOWS ME TO SELECT. DOORS AUTOMATICALLY LOCK INTERMITTENTLY WHILE PARKED. WINDOW DOES NOT CLOSE PROPERLY VERY POOR FUEL ECONOMY, AVERAGE MPG AROUND 5.2MPG MANY MANY COOLANT LEAKS FUEL LEAKS OIL LEAKS ENGINE HAS JUST TAKEN OF AND GIVEN A SMALL BOOST IN SPEED WHILE IN PARKING LOT AT 5 MPH AFTER IDLING OVER NIGHT. ELECTRONIC GAUGES NOT WORKING OCCASI... Read more
INTERNATIONAL
4300
(2007) - FUEL/PROPULSION SYSTEM
Jan 6, 2014
Incident date: Dec 18, 2013
TL* THE CONTACT OWNS A 2007 INTERNATIONAL 4300 TRACTOR. THE CONTACT STATED THAT HE WOULD SMELL FUEL WHENEVER HE WAS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE PRESSURE REGULATOR HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000. THE VIN WAS UNAVAILABLE.
INTERNATIONAL
PROSTAR
(2009) - ENGINE
Dec 6, 2013
Incident date: Nov 21, 2013
CATERPILLAR ACERT C13 VIN OLEE23243 ARD HEAD FAILURE. CAUSED THE TRUCK TO SHUT DOWN IN TRAFFIC, LEADING TO A SAFETY INCIDENT WITH POTENTIAL FOR BODILY INJURY AND PROPERTY DAMAGE. *TR
INTERNATIONAL
8600
(2011) - STEERING
Nov 17, 2013
Incident date: Nov 9, 2012
THE KING PIN BUSHINGS GO BAD AND LEASE COMPANY S AND FLY BY NITE TRUCKING COMPANY'S WILL NOT FIX INSTEAD THEY CHANGE TIRES. THE CABS FILL WITH EXHAUST WHEN THE PARTICULAR FILTER FILLS UP BECAUSE THE PARK REGEN CYCLES DO NOT WORK IN THE REEL WORLD . HAVE EXPERIENCED THIS ON TEN PLUS TRUCKS AND SO HAVE MANY DRIVERS MOST ARE AFRAID TO MAKE WAVES TILL AFTER IT FINELY CAUSES THEM TO START TO PA... Read more
INTERNATIONAL
8600
(2011) - SUSPENSION
Nov 17, 2013
Incident date: Nov 9, 2012
THE KING PIN BUSHINGS GO BAD AND LEASE COMPANY S AND FLY BY NITE TRUCKING COMPANY'S WILL NOT FIX INSTEAD THEY CHANGE TIRES. THE CABS FILL WITH EXHAUST WHEN THE PARTICULAR FILTER FILLS UP BECAUSE THE PARK REGEN CYCLES DO NOT WORK IN THE REEL WORLD . HAVE EXPERIENCED THIS ON TEN PLUS TRUCKS AND SO HAVE MANY DRIVERS MOST ARE AFRAID TO MAKE WAVES TILL AFTER IT FINELY CAUSES THEM TO START TO PA... Read more
INTERNATIONAL
3000
(2009) - ENGINE
Sep 19, 2013
Incident date: May 2, 2013
OUR SCHOOL BUS FLEET HAD 88 ENGINES AFFECTED BY SAFETY RECALL G-12523, "REPLACEMENT OF HIGH PRESSURE OIL LINE" DESPITE NEVER HAVING A PROBLEM WITH THE HIGH PRESSURE OIL HOSES BEFORE. THE DEALER RESPONDED QUICKLY, BUT AFTER COMPLETING APPROXIMATELY 20 HOSE CHANGES, SEVERAL OF THE ONES COMPLETED EXPERIENCED OIL LEAKS AT THE CONNECTION BY THE HEAD. THEY PAUSED A FEW WEEKS TO EVALUATE THE PROBLEM BE... Read more
INTERNATIONAL
CE
(2013) - SERVICE BRAKES
Sep 17, 2013
Incident date: Aug 24, 2012
A 2013 INTERNATIONAL CE 3000 SPECIAL NEEDS LIFT BUS WAS ON A MORNING ROUTE WHICH HAS EXISTED FOR MANY YEARS. IT ENTERED AN APARTMENT COMPLEX DRIVEWAY WITHOUT ANY ISSUES. UPON EXITING THE APARTMENT COMPLEX THE BRAKE AIR TANK HIT AND RUBBED THE GROUND BREAKING OFF THREE VALVES. THE BUS ROLLED APPROXIMATELY 25 MORE FEET AND THEN THE BRAKES LOCKED. IT HAPPENED A SECOND TIME THIS YEAR. NONE OF OUR... Read more
Crash
INTERNATIONAL
CE
(2013) - STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Sep 17, 2013
Incident date: Aug 24, 2012
A 2013 INTERNATIONAL CE 3000 SPECIAL NEEDS LIFT BUS WAS ON A MORNING ROUTE WHICH HAS EXISTED FOR MANY YEARS. IT ENTERED AN APARTMENT COMPLEX DRIVEWAY WITHOUT ANY ISSUES. UPON EXITING THE APARTMENT COMPLEX THE BRAKE AIR TANK HIT AND RUBBED THE GROUND BREAKING OFF THREE VALVES. THE BUS ROLLED APPROXIMATELY 25 MORE FEET AND THEN THE BRAKES LOCKED. IT HAPPENED A SECOND TIME THIS YEAR. NONE OF OUR... Read more
Crash
INTERNATIONAL
4300
(2011) - ENGINE
Sep 10, 2013
Incident date: Jun 1, 2012
NUMEROUS STALLING EVENTS HAVE BEEN OCCURRING ON THIS ROLLBACK IH4300. EVENTS OCCUR ON THE FREEWAY, FOUR-LANE DIVIDED HIGHWAYS, EXITING PARKING LOTS, AND PULLING INTO INTERSECTIONS. SOME EVENTS HAVE LEFT THE VEHICLE PARTIALLY ON THE ROADWAY OR IN AN INTERSECTION. SOME TIMES WARNING LIGHTS THAT DO NOT SEEM TO APPLY ARE ILLUMINATED. VEHICLE WILL OFTEN RESTART, SOMETIMES WITH LIMITED MOBILITY. SO... Read more
INTERNATIONAL
PROSTAR
(2013) - FUEL SYSTEM, DIESEL
Sep 9, 2013
Incident date: Sep 1, 2013
I HAVE A 2013 NAVISTAR PROSTAR THAT I'VE HAD TO TAKE INTO THE DEALER FOR VARIOUS REPAIRS. CURRENTLY, I HAVE EXPERIENCED A PROBLEM WITH THE DIESEL EXHAUST ENTERING THE CAB THAT HAS CAUSED MY EYES TO BURN, A LACK OF STRENGTH AND OTHER HEALTH ISSUES THAT ACCORDING TO MY DOCTOR, I SHOULD NOT BE DRIVING UNTIL THE PROBLEM IS RESOLVED. THE DEALER HAS OFFERED LITTLE OR NO ASSISTANCE CLAIMING THEY WILL ... Read more
INTERNATIONAL
PROSTAR
(2013) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Sep 9, 2013
Incident date: Sep 1, 2013
I HAVE A 2013 NAVISTAR PROSTAR THAT I'VE HAD TO TAKE INTO THE DEALER FOR VARIOUS REPAIRS. CURRENTLY, I HAVE EXPERIENCED A PROBLEM WITH THE DIESEL EXHAUST ENTERING THE CAB THAT HAS CAUSED MY EYES TO BURN, A LACK OF STRENGTH AND OTHER HEALTH ISSUES THAT ACCORDING TO MY DOCTOR, I SHOULD NOT BE DRIVING UNTIL THE PROBLEM IS RESOLVED. THE DEALER HAS OFFERED LITTLE OR NO ASSISTANCE CLAIMING THEY WILL ... Read more
INTERNATIONAL
PROSTAR
(2013) - VEHICLE SPEED CONTROL:CRUISE CONTROL
Sep 9, 2013
Incident date: Sep 1, 2013
I HAVE A 2013 NAVISTAR PROSTAR THAT I'VE HAD TO TAKE INTO THE DEALER FOR VARIOUS REPAIRS. CURRENTLY, I HAVE EXPERIENCED A PROBLEM WITH THE DIESEL EXHAUST ENTERING THE CAB THAT HAS CAUSED MY EYES TO BURN, A LACK OF STRENGTH AND OTHER HEALTH ISSUES THAT ACCORDING TO MY DOCTOR, I SHOULD NOT BE DRIVING UNTIL THE PROBLEM IS RESOLVED. THE DEALER HAS OFFERED LITTLE OR NO ASSISTANCE CLAIMING THEY WILL ... Read more
INTERNATIONAL
CE
(2008) - ENGINE
Sep 6, 2013
Incident date: Feb 25, 2009
THE INTERNATIONAL DT 466 SCHOOL BUS ENGINE SUDDENLY EXPERIENCED EXTREME PERFORMANCE DEGRADATION WITHOUT ANY WARNING WHILE DRIVING. THE ENGINE STARTED A POPPING NOISE AND SEVERELY LACKED POWER. WE PURCHASED 75 SCHOOL BUSES IN 2008, AND 26 PERCENT OF THEM HAD ROLLER TAPPET GUIDES FAIL BY FEBRUARY 2013. IN EVERY CASE, THIS FAILURE MODE RESULTED IN MAJOR DAMAGE TO ENGINE VALVE TRAIN COMPONENTS. TW... Read more
INTERNATIONAL
CE
(2008) - POWER TRAIN
Sep 6, 2013
Incident date: Feb 25, 2009
THE INTERNATIONAL DT 466 SCHOOL BUS ENGINE SUDDENLY EXPERIENCED EXTREME PERFORMANCE DEGRADATION WITHOUT ANY WARNING WHILE DRIVING. THE ENGINE STARTED A POPPING NOISE AND SEVERELY LACKED POWER. WE PURCHASED 75 SCHOOL BUSES IN 2008, AND 26 PERCENT OF THEM HAD ROLLER TAPPET GUIDES FAIL BY FEBRUARY 2013. IN EVERY CASE, THIS FAILURE MODE RESULTED IN MAJOR DAMAGE TO ENGINE VALVE TRAIN COMPONENTS. TW... Read more
INTERNATIONAL
PROSTAR
(2012) - ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
Aug 21, 2013
Incident date: Jul 31, 2013
I WAS DRIVING ON I-70 JUST OUTSIDE OF BRECKENRIDGE COLORADO, AT APPROXIMATELY MILE MARKER 228, GOING UPHILL AT A SPEED OF 65 MPH. TRAFFIC WAS RATHER LIGHT AND I WAS BEHIND A CAR WITH ANOTHER PASSING ME ON THE LEFT SIDE, ON THIS 2-LANE PORTION OF THE INTERSTATE. WHEN INSTANTLY, THE TRUCK ACCELERATED FROM 65 TO 100 MPH WITHIN 5 SECONDS. THE JOLT THREW ME BACK INTO MY SEAT AND I HAD TO TAKE IMMEDIA... Read more
INTERNATIONAL
9200
(1995) - WHEELS
Apr 18, 2013
Incident date: Apr 18, 2012
THIS COMPLAINT IS AGAINST SPRADLIN MOBILE HOME SERVICE I'VE MADE SEVERAL CALLS AND THAT HAS LED TO THIS GORDON SPRADLIN OWNS AND OPERATES THREE COMMERCIAL TRUCKS A 1995 CAB OVER INTERNATIONAL SEMI IS THE TRUCK HE USES THE MOST HE ALSO USES A 1997 DAY CAB INTERNATIONAL TRUCK THESE TWO HE PULLS MOBILE HOMES WITH AND HAS A 1985 MACK DAY CAB TRUCK THE WHITE 97 INTERNATIONAL I BELIEVE DOESN'T HAVE SPLA... Read more
INTERNATIONAL
PROSTAR
(2010) - SERVICE BRAKES
Dec 7, 2012
Incident date: Oct 18, 2012
TL* THE CONTACT OWNS A 2010 INTERNATIONAL PROSTAR. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE BRAKES SEIZED. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 402,211.
INTERNATIONAL
4400
(2011) - SUSPENSION
Jun 25, 2012
Incident date: Jun 18, 2012
ON 19 JUNE 2012,, WE RECEIVED INFORMATION FROM OUR AMBULANCE MANAFACTURE SALES REPRESENATIVE ON A SAFETY CONCERN OF ANOTHER AMBULANCE SERVICE IN THE AREA THAT REPORTED A FAILURE OF THE BUSHINGS FOR THE TORQUE ARMS ON THEIR 2011 INTERNATIONAL NAVASTAR 4300, WHICH HAS LESS THAN 60,000 MILES. UPON RECEIVING THIS INFORMATION I IMMEDIATELY TOOK BOTH OF OUR 2011 INTERNATIONAL NAVISTAR 4400 AND HAD THEM ... Read more
INTERNATIONAL
4400
(2005) - ENGINE AND ENGINE COOLING:ENGINE:DIESEL
May 22, 2012
Incident date: May 18, 2012
TL* THE CONTACT OWNS A 2005 INTERNATIONAL 4400 TRUCK. THE CONTACT STATED THAT THE VEHICLE WOULD STALL SPORADICALLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE POSITIVE SIDE CABLE WIRE NEEDED TO BE REPLACED. THE DEALER ALSO ADVISED THAT THE FAILURE WOULD LIKELY RECUR BECAUSE OF CORROSIVE FUMES THAT WERE EMITTED FROM THE BATTERY. THE FAILURE AND ... Read more
INTERNATIONAL
4400
(2005) - ELECTRICAL SYSTEM
May 22, 2012
Incident date: May 18, 2012
TL* THE CONTACT OWNS A 2005 INTERNATIONAL 4400 TRUCK. THE CONTACT STATED THAT THE VEHICLE WOULD STALL SPORADICALLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE POSITIVE SIDE CABLE WIRE NEEDED TO BE REPLACED. THE DEALER ALSO ADVISED THAT THE FAILURE WOULD LIKELY RECUR BECAUSE OF CORROSIVE FUMES THAT WERE EMITTED FROM THE BATTERY. THE FAILURE AND ... Read more
INTERNATIONAL
CE
(2008) - EXTERIOR LIGHTING
Apr 2, 2012
Incident date: Feb 10, 2009
THE DRIVER OF THIS SCHOOL BUS APPROACHED A STUDENTS DROP-OFF LOCATION AND ACTIVATED THE AMBER 8-WAYS. AFTER COMING TO A COMPLETE STOP, THE DRIVER OPENED THE DOOR TO LET OFF THE STUDENTS. DUE TO A FAULTY DOOR SWITCH (INTERNATIONAL PART #2207601C1) THE RED FLASHING 8-WAY LIGHTS AS WELL AS THE STOP ARM FAILED TO ACTIVATE. THIS PROMPTED THE DRIVER OF ANOTHER VEHICLE TO GO PAST THE SCHOOL BUS WHILE ... Read more
INTERNATIONAL
CE
(2008) - ELECTRICAL SYSTEM
Apr 2, 2012
Incident date: Feb 10, 2009
THE DRIVER OF THIS SCHOOL BUS APPROACHED A STUDENTS DROP-OFF LOCATION AND ACTIVATED THE AMBER 8-WAYS. AFTER COMING TO A COMPLETE STOP, THE DRIVER OPENED THE DOOR TO LET OFF THE STUDENTS. DUE TO A FAULTY DOOR SWITCH (INTERNATIONAL PART #2207601C1) THE RED FLASHING 8-WAY LIGHTS AS WELL AS THE STOP ARM FAILED TO ACTIVATE. THIS PROMPTED THE DRIVER OF ANOTHER VEHICLE TO GO PAST THE SCHOOL BUS WHILE ... Read more
INTERNATIONAL
PROSTAR
(2009) - VEHICLE SPEED CONTROL
Jan 4, 2012
Incident date: Oct 7, 2011
TL* THE CONTACT OWNS A 2009 INTERNATIONAL PROSTAR. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE UNEXPECTEDLY ACCELERATED UP TO 85 MPH. THE BRAKES WERE BEING DEPRESSED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT THERE WAS A BAD VALVE IN THE MOTOR. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 314,00... Read more
INTERNATIONAL
EAGLE
(2007) - STEERING
Dec 23, 2011
Incident date: Dec 3, 2011
TL* THE CONTACT OWNS A 2007 INTERNATIONAL EAGLE. THE CONTACT WAS DRIVING APPROXIMATELY 68 MPH WHEN THE STEERING BECAME VERY LOOSE. THE CONTACT HAD DIFFICULTY MAINTAINING THE VEHICLE AND ONE SIDE OF THE VEHICLE WAS AIRBORNE AS THE VEHICLE CRASHED INTO THE PAVEMENT ON THE OTHER. THE POLICE WERE CONTACTED AND A REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE WAIST AND HIPS. THE VEHICLE WAS TO... Read more
Crash
1 injured
INTERNATIONAL
7400
(2012) - EXTERIOR LIGHTING
Dec 15, 2011
Incident date: Dec 15, 2011
COMPLAINT OF INEFFECTIVE LOW BEAMS. THIS 4X4 INTERNATIONAL 7400 WORKSTAR HAS BUMPER MOUNTED HEADLAMPS. INVESTIGATION CONCLUDED THAT "GROUND" AND "HIGH BEAM" WIRES WERE SWAPPED, RESULTING IN LOW BEAM CIRCUIT BEING COMPLETED THROUGH BOTH FILAMENTS OF THE HEADLAMP. OUTPUT POWER WAS GREATLY DIMINISHED AND LIGHTING PATTERN WAS DIFFUSE. THE PROBLEM APPEARS TO HAVE BEEN FIXED BY INTERCHANGING THE "GROUND... Read more
INTERNATIONAL
7400
(2012) - ELECTRICAL SYSTEM
Dec 15, 2011
Incident date: Dec 15, 2011
COMPLAINT OF INEFFECTIVE LOW BEAMS. THIS 4X4 INTERNATIONAL 7400 WORKSTAR HAS BUMPER MOUNTED HEADLAMPS. INVESTIGATION CONCLUDED THAT "GROUND" AND "HIGH BEAM" WIRES WERE SWAPPED, RESULTING IN LOW BEAM CIRCUIT BEING COMPLETED THROUGH BOTH FILAMENTS OF THE HEADLAMP. OUTPUT POWER WAS GREATLY DIMINISHED AND LIGHTING PATTERN WAS DIFFUSE. THE PROBLEM APPEARS TO HAVE BEEN FIXED BY INTERCHANGING THE "GROUND... Read more
INTERNATIONAL
4300
(2006) - STEERING
Dec 15, 2011
Incident date: Apr 20, 2006
TL* THE CONTACT OWNS A 2006 INTERNATIONAL TOW TRUCK 4300. THE CONTACT STATED THAT THE STEERING WAS HARD TO CONTROL, CAUSING THE VEHICLE TO SWERVE AND VIBRATE EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE TRUCK WAS THEN TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC AND LOCATED THE FAILURE ... Read more
INTERNATIONAL
PROSTAR
(2011) - VEHICLE SPEED CONTROL
Dec 5, 2011
Incident date: Oct 1, 2011
WHILE DRIVING AT INTERSTATE HIGHWAY SPEEDS, CONTACT WITH HIGHWAY EDGE RUMBLE STRIPS MAY CAUSE THE VEHICLE TRACTION CONTROL SYSTEM TO ACTIVATE AND CAUSE LOSS OF CONTROL AND/OR STABILITY OF THE VEHICLE. *TR
INTERNATIONAL
PROSTAR
(2011) - TRACTION CONTROL SYSTEM
Dec 5, 2011
Incident date: Oct 1, 2011
WHILE DRIVING AT INTERSTATE HIGHWAY SPEEDS, CONTACT WITH HIGHWAY EDGE RUMBLE STRIPS MAY CAUSE THE VEHICLE TRACTION CONTROL SYSTEM TO ACTIVATE AND CAUSE LOSS OF CONTROL AND/OR STABILITY OF THE VEHICLE. *TR
INTERNATIONAL
4400
(2004) - ELECTRICAL SYSTEM
Nov 17, 2011
Incident date: Nov 16, 2011
TL* THE CONTACT OWNS A 2004 INTERNATIONAL 4400 DT466. THE CONTACT STATED THAT VEHICLE BURST INTO FLAMES FROM UNDER THE DASHBOARD WHILE PARKED IN THE GARAGE AND SHUT OFF. AS A RESULT, THE BUILDING ALSO BURNED DOWN. THE FIRE DEPARTMENT WAS CONTACTED AND NO INJURIES WERE REPORTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE AND THE VEHICLE WAS NOT REPAIRED. THE FAILU... Read more
Fire
INTERNATIONAL
PROSTAR
(2010) - ENGINE AND ENGINE COOLING
Oct 11, 2011
Incident date: Sep 27, 2011
THERE IS A STAINLESS STEEL EXHAUST FLEX PIPE UNDER THE CAB, RIGHT SIDE, JUST AFTER THE REGEN DOSER THAT IS WRAPPED IN A FLEX SHEATHING. THE INSIDE OF THE PIPE CRACKS AND WHITE EXHAUST FLOWS OUT AND INTO THE CAB WHEN THE ENGINE GOES THRU A REGEN CYCLE. WE HAD SEVERAL DRIVERS COMPLAIN OF THIS ISSUE, UPON INSPECTION YOU CAN NOT FIND ANY VISIBLE CRACKS IN THE EXHAUST. SEVERAL DRIVERS WERE HAVING T... Read more
INTERNATIONAL
PROSTAR
(2010) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Oct 11, 2011
Incident date: Sep 27, 2011
THERE IS A STAINLESS STEEL EXHAUST FLEX PIPE UNDER THE CAB, RIGHT SIDE, JUST AFTER THE REGEN DOSER THAT IS WRAPPED IN A FLEX SHEATHING. THE INSIDE OF THE PIPE CRACKS AND WHITE EXHAUST FLOWS OUT AND INTO THE CAB WHEN THE ENGINE GOES THRU A REGEN CYCLE. WE HAD SEVERAL DRIVERS COMPLAIN OF THIS ISSUE, UPON INSPECTION YOU CAN NOT FIND ANY VISIBLE CRACKS IN THE EXHAUST. SEVERAL DRIVERS WERE HAVING T... Read more
INTERNATIONAL
CE
(2008) - VISIBILITY
Oct 6, 2011
Incident date: Oct 6, 2011
OWNER OPERATOR OF SCHOOL BUS STATES THAT FOUR (UPPER-LOWER-RIGHT-LEFT) DUAL PANE DOOR WINDOWS HAVE FOGGED DUE TO WATER ENTRY BETWEEN THE PANES. OWNER HAS REMOVED THE PANES IN AN ATTEMPT TO CORRECT AND FOUND THAT (AT LEAST ONE OF) THE PANES HAD COMPLETELY SEPARATED FROM THE PANE "SANDWICH." OWNER WAS UNABLE TO REMOVE COATING FROM THE GLASS WITH SOLVENTS, ETC. THIS OWNER IS PART OF A GROUP OF EIG... Read more
INTERNATIONAL
CE
(2007) - VISIBILITY
Oct 6, 2011
Incident date: Oct 6, 2011
VEHICLE COMPONENT CODE: 132000 VISIBILITY: GLASS, SIDE/REAR OWNER OPERATOR OF SCHOOL BUS STATES THAT FOUR (UPPER-LOWER-RIGHT-LEFT) DUAL PANE DOOR WINDOWS HAVE FOGGED DUE TO WATER ENTRY BETWEEN THE PANES. OWNER HAS REMOVED THE PANES IN AN ATTEMPT TO CORRECT AND FOUND THAT (AT LEAST ONE OF) THE PANES HAD COMPLETELY SEPARATED FROM THE PANE "SANDWICH." OWNER WAS UNABLE TO REMOVE COATING FROM THE ... Read more
INTERNATIONAL
CE
(2007) - VISIBILITY:GLASS, SIDE/REAR
Oct 6, 2011
Incident date: Oct 6, 2011
VEHICLE COMPONENT CODE: 132000 VISIBILITY: GLASS, SIDE/REAR OWNER OPERATOR OF SCHOOL BUS STATES THAT FOUR (UPPER-LOWER-RIGHT-LEFT) DUAL PANE DOOR WINDOWS HAVE FOGGED DUE TO WATER ENTRY BETWEEN THE PANES. OWNER HAS REMOVED THE PANES IN AN ATTEMPT TO CORRECT AND FOUND THAT (AT LEAST ONE OF) THE PANES HAD COMPLETELY SEPARATED FROM THE PANE "SANDWICH." OWNER WAS UNABLE TO REMOVE COATING FROM THE ... Read more
INTERNATIONAL
CE
(2008) - ELECTRICAL SYSTEM
Sep 19, 2011
Incident date: Oct 9, 2007
HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE SINCE I PURCHASED IT 10/07. ELECTRICAL, WOULD NOT START IN COLD WEATHER, CONTINUAL DRAW ON BATTERIES REPLACED WITH NEW AND ALSO ADDED A THIRD. NUMEROUS EGR VALVES, EGR COOLERS, LOW PRESSURE FUEL PUMPS, FUEL SUPPLY CONNECTORS DPF'S, WILL NOT DO MANUAL REGEN WHEN INDICATORS ON DASHBOARD CALL FOR IT, THIS HAS NEVER WORKED PROPERLY, USES OIL AND ANTIFREE... Read more
INTERNATIONAL
CE
(2008) - FUEL SYSTEM, GASOLINE
Sep 19, 2011
Incident date: Oct 9, 2007
HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE SINCE I PURCHASED IT 10/07. ELECTRICAL, WOULD NOT START IN COLD WEATHER, CONTINUAL DRAW ON BATTERIES REPLACED WITH NEW AND ALSO ADDED A THIRD. NUMEROUS EGR VALVES, EGR COOLERS, LOW PRESSURE FUEL PUMPS, FUEL SUPPLY CONNECTORS DPF'S, WILL NOT DO MANUAL REGEN WHEN INDICATORS ON DASHBOARD CALL FOR IT, THIS HAS NEVER WORKED PROPERLY, USES OIL AND ANTIFREE... Read more
INTERNATIONAL
CE
(2008) - STEERING
Sep 19, 2011
Incident date: Oct 9, 2007
HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE SINCE I PURCHASED IT 10/07. ELECTRICAL, WOULD NOT START IN COLD WEATHER, CONTINUAL DRAW ON BATTERIES REPLACED WITH NEW AND ALSO ADDED A THIRD. NUMEROUS EGR VALVES, EGR COOLERS, LOW PRESSURE FUEL PUMPS, FUEL SUPPLY CONNECTORS DPF'S, WILL NOT DO MANUAL REGEN WHEN INDICATORS ON DASHBOARD CALL FOR IT, THIS HAS NEVER WORKED PROPERLY, USES OIL AND ANTIFREE... Read more
INTERNATIONAL
CE
(2008) - ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Sep 19, 2011
Incident date: Oct 9, 2007
HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE SINCE I PURCHASED IT 10/07. ELECTRICAL, WOULD NOT START IN COLD WEATHER, CONTINUAL DRAW ON BATTERIES REPLACED WITH NEW AND ALSO ADDED A THIRD. NUMEROUS EGR VALVES, EGR COOLERS, LOW PRESSURE FUEL PUMPS, FUEL SUPPLY CONNECTORS DPF'S, WILL NOT DO MANUAL REGEN WHEN INDICATORS ON DASHBOARD CALL FOR IT, THIS HAS NEVER WORKED PROPERLY, USES OIL AND ANTIFREE... Read more