Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 386 complaints for INTERNATIONAL
INTERNATIONAL
LF687
(2016) - TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
Dec 27, 2022
Incident date: Dec 2, 2022
Minimizer sells a piece of plastic that bolts to the top of semi truck 5th wheel and under trailers. Minimizer claims this plastic is designed for frequent drop and hook applications. The plastic can't handle the huge forces between semi truck and trailer and is easily pushed off the 5th wheel leaving only the bolts sticking up out of the top of the 5th wheel. When this happens there is no grease ... Read more
INTERNATIONAL
RA027
(2006) - TIRES
Aug 17, 2022
Incident date: Aug 8, 2022
Two 11r22.5 Tires were purchased 8/8/2022 from Gabe’s tire and towing llc in town creek, alabama. These tires are for my front steer axle. The problem is the installed two trailer tires for my steer tires. I’ve gone back several times and they want me to pay over $300 additional to go to a higher end tire even though they screwed up. This is the second set of tires now that this has happened w... Read more
INTERNATIONAL
MV
(2021) - SEATS
Aug 15, 2022
Incident date: Jul 14, 2022
The sofa has sharp protruding screws in the ends hidden by the cover. While leaning into the sofa I was stabbed by the screws. Luckily it was not a child.
INTERNATIONAL
CV
(2020) - ENGINE
Jul 16, 2022
Incident date: Jul 6, 2022
With cruise control set to 65mph on US Hwy 175 in the left lane passing a semi truck the truck stuttered then completely shut down. Tempature was 102.
INTERNATIONAL
CV
(2020) - ELECTRICAL SYSTEM
Jul 16, 2022
Incident date: Jul 6, 2022
With cruise control set to 65mph on US Hwy 175 in the left lane passing a semi truck the truck stuttered then completely shut down. Tempature was 102.
INTERNATIONAL
CV
(2020) - FUEL/PROPULSION SYSTEM
Jul 16, 2022
Incident date: Jul 6, 2022
With cruise control set to 65mph on US Hwy 175 in the left lane passing a semi truck the truck stuttered then completely shut down. Tempature was 102.
INTERNATIONAL
PROSTAR
(2011) - SUSPENSION
Jun 2, 2022
Incident date: Mar 1, 2011
The contact owns a 2011 International Prostar. The contact stated while driving at various speeds, the vehicle became very unstable and difficult to control. The contact stated that the failure mostly occurred while driving on poorly paved roads. The contact stated that the failure was due to improperly installed air brake canisters during the manufacturing of the vehicle. The vehicle was taken to... Read more
INTERNATIONAL
PROSTAR
(2011) - SERVICE BRAKES, AIR
Jun 2, 2022
Incident date: Mar 1, 2011
The contact owns a 2011 International Prostar. The contact stated while driving at various speeds, the vehicle became very unstable and difficult to control. The contact stated that the failure mostly occurred while driving on poorly paved roads. The contact stated that the failure was due to improperly installed air brake canisters during the manufacturing of the vehicle. The vehicle was taken to... Read more
INTERNATIONAL
DURASTAR
(2017) - AIR BAGS
Feb 2, 2022
Incident date: Oct 27, 2021
The contact owns a 2017 International 4300 company trailer. The contact stated that while the driver was driving at 35 MPH, the vehicle crashed into a road barrier and the air bags failed to respond. The contact did not provide further information. The contact did not know whether there was a warning light illuminated. The driver was able to exit the vehicle with the assistance of nearby drivers.... Read more
Crash
1 injured
INTERNATIONAL
LT
(2020) - STRUCTURE
Jan 28, 2022
Incident date: Jan 26, 2022
related complaint tracking number: 11442614 The engine crankcase ventilation pours large volumes of exhaust gases and oil vapors into the engine bay of the truck. This is a design flaw. The crankcase exhaust exits to the inside of the frame, at the front left of the engine, approximately central vertically under the hood. This continually fills the engine bay with exhaust gases and vapors. Th... Read more
INTERNATIONAL
LT
(2020) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
Jan 28, 2022
Incident date: Jan 26, 2022
related complaint tracking number: 11442614 The engine crankcase ventilation pours large volumes of exhaust gases and oil vapors into the engine bay of the truck. This is a design flaw. The crankcase exhaust exits to the inside of the frame, at the front left of the engine, approximately central vertically under the hood. This continually fills the engine bay with exhaust gases and vapors. Th... Read more
INTERNATIONAL
LT
(2020) - ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Jan 28, 2022
Incident date: Jan 26, 2022
related complaint tracking number: 11442614 The engine crankcase ventilation pours large volumes of exhaust gases and oil vapors into the engine bay of the truck. This is a design flaw. The crankcase exhaust exits to the inside of the frame, at the front left of the engine, approximately central vertically under the hood. This continually fills the engine bay with exhaust gases and vapors. Th... Read more
INTERNATIONAL
LT
(2021) - FUEL/PROPULSION SYSTEM
Dec 3, 2021
Incident date: Oct 14, 2021
I drive tractor trailer for JB Hunt. Over the last 4 Years, the three trucks I have been assigned to have had exhaust leaks that vented into the cab. One was a Freightliner (approx 2017 model), and two have been Internationals. These exhaust leaks caused me medical problems, requiring that I take off time unscheduled. The last three trucks I have been assigned to have had exhaust leaks into th... Read more
1 injured
INTERNATIONAL
LT
(2021) - ENGINE
Dec 3, 2021
Incident date: Oct 14, 2021
I drive tractor trailer for JB Hunt. Over the last 4 Years, the three trucks I have been assigned to have had exhaust leaks that vented into the cab. One was a Freightliner (approx 2017 model), and two have been Internationals. These exhaust leaks caused me medical problems, requiring that I take off time unscheduled. The last three trucks I have been assigned to have had exhaust leaks into th... Read more
1 injured
INTERNATIONAL
LT
(2021) - STRUCTURE:BODY
Dec 3, 2021
Incident date: Oct 14, 2021
I drive tractor trailer for JB Hunt. Over the last 4 Years, the three trucks I have been assigned to have had exhaust leaks that vented into the cab. One was a Freightliner (approx 2017 model), and two have been Internationals. These exhaust leaks caused me medical problems, requiring that I take off time unscheduled. The last three trucks I have been assigned to have had exhaust leaks into th... Read more
1 injured
INTERNATIONAL
PROSTAR
(2017) - FUEL SYSTEM, GASOLINE
Mar 3, 2021
Incident date: Mar 3, 2021
CONSUMER WRITES IN REGARDS TO FUEL LINE RECALL NOTICE ON SEVERAL VEHICLES. *LD *JS
INTERNATIONAL
LONESTAR
(2019) - ELECTRICAL SYSTEM
Feb 25, 2021
Incident date: Feb 1, 2020
TL* THE CONTACT OWNS A 2019 INTERNATIONAL LONESTAR. THE CONTACT STATED THAT WHILE HAVING A ROUTINE INSPECTION, HE WAS INFORMED THAT THE BRAKE LIGHTS WERE INOPERABLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO MCCANDLESS INTERNATIONAL TRUCKS, INC (3780 LOSEE RD, NORTH LAS VEGAS, NV 89030, (702) 642-8789) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RELAY FAILED AND NEE... Read more
INTERNATIONAL
LONESTAR
(2019) - SERVICE BRAKES
Feb 25, 2021
Incident date: Feb 1, 2020
TL* THE CONTACT OWNS A 2019 INTERNATIONAL LONESTAR. THE CONTACT STATED THAT WHILE HAVING A ROUTINE INSPECTION, HE WAS INFORMED THAT THE BRAKE LIGHTS WERE INOPERABLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO MCCANDLESS INTERNATIONAL TRUCKS, INC (3780 LOSEE RD, NORTH LAS VEGAS, NV 89030, (702) 642-8789) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RELAY FAILED AND NEE... Read more
INTERNATIONAL
PROSTAR
(2010) - FUEL/PROPULSION SYSTEM
Dec 20, 2020
Incident date: Dec 18, 2020
VEHICLE WAS BEING DRIVEN AND MOTOR JUST QUIT WORKING AND DIES DOWN ON A HIGHWAY WITH THE CRUISE CONTROL SE ALSO AND NOW BEING TOLD BY MECHANIC THAT MY MOTOR IS GONE.
INTERNATIONAL
PROSTAR
(2010) - ENGINE
Dec 20, 2020
Incident date: Dec 18, 2020
VEHICLE WAS BEING DRIVEN AND MOTOR JUST QUIT WORKING AND DIES DOWN ON A HIGHWAY WITH THE CRUISE CONTROL SE ALSO AND NOW BEING TOLD BY MECHANIC THAT MY MOTOR IS GONE.
INTERNATIONAL
PROSTAR
(2010) - ELECTRICAL SYSTEM
Dec 20, 2020
Incident date: Dec 18, 2020
VEHICLE WAS BEING DRIVEN AND MOTOR JUST QUIT WORKING AND DIES DOWN ON A HIGHWAY WITH THE CRUISE CONTROL SE ALSO AND NOW BEING TOLD BY MECHANIC THAT MY MOTOR IS GONE.
INTERNATIONAL
8000
(2005) - FUEL SYSTEM, DIESEL
Dec 11, 2020
Incident date: Nov 13, 2020
TL* THE CONTACT DRIVES A 2005 INTERNATIONAL 8000 FOR WORK. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL FUEL ODOR THROUGHOUT THE VEHICLE. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT THERE WERE NO DEFECTS WITH THE VEHICLE. THE CONTACT STARTED TO FEEL ILL AND HAD HIS B... Read more
INTERNATIONAL
8000
(2005) - ENGINE
Dec 11, 2020
Incident date: Nov 13, 2020
TL* THE CONTACT DRIVES A 2005 INTERNATIONAL 8000 FOR WORK. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL FUEL ODOR THROUGHOUT THE VEHICLE. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT THERE WERE NO DEFECTS WITH THE VEHICLE. THE CONTACT STARTED TO FEEL ILL AND HAD HIS B... Read more
INTERNATIONAL
N13 - ENGINE
(2014) - ENGINE
Mar 18, 2020
Incident date: Jan 1, 2019
PURCHASED A 2014 INTERNATIONAL PROSTAR FROM INTERNATIONAL DEALER INITIALLY SAID 2 YEAR WARRANTY THROUGH INTERNATIONAL. WHEN DID PAPERWORK THEY CHANGED TO A 1 YEAR . WITHIN 1ST MONTH .LOW MILAGE 276,000 TOOK EXCECCIVE OIL .THEY TOOK ENGINE APART SAID INTERNATIONAL TOOK SOME COSTS. I PAID 2000 FOR REBUILT HEAD THEY PUT ON. REFUSED VALVEGASKET IT LEAKED WITHIN 50 MILES .ANOTHER LEAK WAS SIDE ENGINE R... Read more
INTERNATIONAL
LT
(2018) - STEERING
Feb 26, 2020
Incident date: Feb 23, 2020
TL* THE CONTACT LEASED A 2018 INTERNATIONAL LT A26 TRUCK. THE CONTACT STATED THAT THE STEERING WHEEL, STEERING BOX FAILED AND CAUSED THE TRUCK TO SWERVE. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO SEVERAL UNKNOWN DEALERS HOWEVER, THE MECHANICS WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS ALSO... Read more
INTERNATIONAL
4300
(2013) - ENGINE
Feb 11, 2020
Incident date: Jan 2, 2020
MANY ELECTRICAL PROBLEMS THE LIGHTS GO OUT ALONE. THE MOTOR NOT WOERK AFTER CERTAIN MILES. IT STATIONARY ON STREET.
INTERNATIONAL
4300
(2013) - ELECTRICAL SYSTEM
Feb 11, 2020
Incident date: Jan 2, 2020
MANY ELECTRICAL PROBLEMS THE LIGHTS GO OUT ALONE. THE MOTOR NOT WOERK AFTER CERTAIN MILES. IT STATIONARY ON STREET.
INTERNATIONAL
PROSTAR
(2014) - VEHICLE SPEED CONTROL
Jan 26, 2020
Incident date: Jan 25, 2020
WE HAVE BEEN UNAWARE OF THESE RECALLS, AND AFTER DRIVERS ENDANGERING THEMSELVES AND PUBLIC SAFETY, LOSING TIME, MONEY, AND AFFECTED OUR CARRIER RATING DUE TO UNEXPLAINED LOSS OF POWER WHILE DRIVING. WE HAVE SPENT THOUSANDS GETTING TOWED AND USELESS REPAIRS. THE TRUCK HAS SHUT OFF IN MOTION AND WHILE IDLE, FROM HIGHWAYS TO CITY STREETS AND PARKING LOTS
INTERNATIONAL
PROSTAR
(2014) - POWER TRAIN
Jan 26, 2020
Incident date: Jan 25, 2020
WE HAVE BEEN UNAWARE OF THESE RECALLS, AND AFTER DRIVERS ENDANGERING THEMSELVES AND PUBLIC SAFETY, LOSING TIME, MONEY, AND AFFECTED OUR CARRIER RATING DUE TO UNEXPLAINED LOSS OF POWER WHILE DRIVING. WE HAVE SPENT THOUSANDS GETTING TOWED AND USELESS REPAIRS. THE TRUCK HAS SHUT OFF IN MOTION AND WHILE IDLE, FROM HIGHWAYS TO CITY STREETS AND PARKING LOTS
INTERNATIONAL
PROSTAR
(2014) - ELECTRICAL SYSTEM
Jan 26, 2020
Incident date: Jan 25, 2020
WE HAVE BEEN UNAWARE OF THESE RECALLS, AND AFTER DRIVERS ENDANGERING THEMSELVES AND PUBLIC SAFETY, LOSING TIME, MONEY, AND AFFECTED OUR CARRIER RATING DUE TO UNEXPLAINED LOSS OF POWER WHILE DRIVING. WE HAVE SPENT THOUSANDS GETTING TOWED AND USELESS REPAIRS. THE TRUCK HAS SHUT OFF IN MOTION AND WHILE IDLE, FROM HIGHWAYS TO CITY STREETS AND PARKING LOTS
INTERNATIONAL
LT
(2019) - POWER TRAIN
Jan 2, 2020
Incident date: Oct 31, 2019
INTERNATIONAL LT SERIES WITH EATON ENDURANT TRANSMISSION. EATON ENDURANT TRANSMISSION GOES INTO NEUTRAL WHEN AIR BRAKE SYSTEM IS BELOW 100 PSI TO PREVENT DAMAGE TO TRANSMISSION. THE LT AIR GOVERNOR DOES NOT TURN AIR COMPRESSOR BACK ON UNTIL 95 PSI OF AIR. LEAVES DRIVERS STUCK ON ROAD, WHILE AT INTERSECTIONS OR HILLS. IT DOES NOT TAKE MORE THAN TWO OR THREE BRAKE APPLICATIONS ON A LOADED TRACTOR TR... Read more
INTERNATIONAL
LT
(2019) - FUEL/PROPULSION SYSTEM
Jan 2, 2020
Incident date: Oct 31, 2019
INTERNATIONAL LT SERIES WITH EATON ENDURANT TRANSMISSION. EATON ENDURANT TRANSMISSION GOES INTO NEUTRAL WHEN AIR BRAKE SYSTEM IS BELOW 100 PSI TO PREVENT DAMAGE TO TRANSMISSION. THE LT AIR GOVERNOR DOES NOT TURN AIR COMPRESSOR BACK ON UNTIL 95 PSI OF AIR. LEAVES DRIVERS STUCK ON ROAD, WHILE AT INTERSECTIONS OR HILLS. IT DOES NOT TAKE MORE THAN TWO OR THREE BRAKE APPLICATIONS ON A LOADED TRACTOR TR... Read more
INTERNATIONAL
LT
(2019) - SERVICE BRAKES
Jan 2, 2020
Incident date: Oct 31, 2019
INTERNATIONAL LT SERIES WITH EATON ENDURANT TRANSMISSION. EATON ENDURANT TRANSMISSION GOES INTO NEUTRAL WHEN AIR BRAKE SYSTEM IS BELOW 100 PSI TO PREVENT DAMAGE TO TRANSMISSION. THE LT AIR GOVERNOR DOES NOT TURN AIR COMPRESSOR BACK ON UNTIL 95 PSI OF AIR. LEAVES DRIVERS STUCK ON ROAD, WHILE AT INTERSECTIONS OR HILLS. IT DOES NOT TAKE MORE THAN TWO OR THREE BRAKE APPLICATIONS ON A LOADED TRACTOR TR... Read more
INTERNATIONAL
PROSTAR
(2014) - ENGINE
Nov 15, 2019
Incident date: Sep 29, 2019
TL* THE CONTACT OWNS A 2014 INTERNATIONAL PROSTAR PLUS. WHILE DRIVING 55 MPH, THE LOW WATER AND TEMPERATURE RISE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT EVERY HOUR, A GALLON OF WATER NEEDED TO BE PLACED INSIDE THE RESERVOIR. THE VEHICLE WAS TAKEN TO GIBBS TRUCK CENTER-GIBBS IDEALEASE FRESNO (2712 SOUTH 4TH STREET, HWY 99 EXIT 130 JENSEN AVENUE, FRESNO, CA 93725, (800) 800-7012) WH... Read more
INTERNATIONAL
PROSTAR
(2013) - FUEL/PROPULSION SYSTEM
Apr 10, 2019
Incident date: Apr 3, 2019
LOS INJECTORES TIENEN PROBLEMAS Y EL CAMION TIENE MENOS DE 75K MILLAS , SE PIENZA QUE HAY UN DESGASTE EN EL ARBOL DE LEBA PRODUCTO A AL PROBLEMA DEL INJECTOR , QUE CUESTA EL ORIGINAL 850.00 SEGUN EL DEALER
INTERNATIONAL
PROSTAR
(2013) - ENGINE
Apr 10, 2019
Incident date: Apr 3, 2019
LOS INJECTORES TIENEN PROBLEMAS Y EL CAMION TIENE MENOS DE 75K MILLAS , SE PIENZA QUE HAY UN DESGASTE EN EL ARBOL DE LEBA PRODUCTO A AL PROBLEMA DEL INJECTOR , QUE CUESTA EL ORIGINAL 850.00 SEGUN EL DEALER
INTERNATIONAL
3000
(2014) - TIRES
Mar 19, 2019
Incident date: Feb 28, 2019
WHILE IN TRANSIT, DRIVER RECEIVED A CALL FROM THE GSA VAN FOLLOWING HIM THAT ONE OF THE REAR TIRES STARTED SMOKING. THE DRIVER PULLED OVER AND CHECKED THE TIRE AND SAW SMOKE FROM UNDERNEATH THE BUS. HE GRABBED A FIRE EXTINGUISHER BUT WITHIN A MATTER OF MINUTES, THE BUS WAS ENGULFED IN FLAMES. *DT*JB
INTERNATIONAL
CE
(2011) - ENGINE
Mar 6, 2019
Incident date: Feb 8, 2019
SMOG CONTROL SYSTEM IS FAILING. EGR VALUE FAILS, ALLOW ANTIFREEZE TO BY PASS THE SYSTEM. THIS RESULTS IN USING MASSIVE AMOUNTS OF ANTIFREEZE GOING OUT THE EXHAUST. AVERAGE COST TO REPAIR IS $6500.
INTERNATIONAL
PROSTAR
(2013) - ENGINE
Nov 29, 2018
Incident date: Nov 27, 2018
MY DRIVER WAS HEADING UP THE 93/95 RENO WHEN THE FRONT SEAL BROKE ON THE NAVISTAR MAXXFORCE ENGINE. MY TRACTOR RELEASED ALL OF THE OIL ONTO THE HIGHWAY. WHICH CAUSES ENGINE TO SHUT DOWN. I WAS TOLD BY THE TECH THAT THIS PROBLEM IS VERY COMMON WITH THIS PARTICULAR ENGINE I'VE ALREADY REPLACED TWO TWO FRONT SEALS WITH MY OTHER TRACTORS WHICH ARE 2013 PROSTAR MAXXFORCE ENG
INTERNATIONAL
4300
(2013) - FUEL/PROPULSION SYSTEM
Oct 31, 2018
Incident date: Jun 29, 2018
WHAT USUALLY HAPPENS IS YOU GET AN OPEN FLOW OF EXHAUST COMING IN AT WILL, WHICH IS FULL OF SOOT, BECAUSE THE ENGINE IS NOT COMBUSTING ALL THE FUEL COMPLETELY AND IT GOES INTO THE EGR COOLERS.THE EXHAUST MANIFOLD, VALVE AND COOLERS INSIDE THE EGR HOUSING ARE FILLED WITH SOOT. FUEL ECONOMY DETERIORATES, A DASHBOARD LIGHT COMES ON AND THE TRUCK NEEDS TO BE TAKEN OUT OF SERVICE.
INTERNATIONAL
4300
(2013) - ENGINE
Oct 31, 2018
Incident date: Jun 29, 2018
WHAT USUALLY HAPPENS IS YOU GET AN OPEN FLOW OF EXHAUST COMING IN AT WILL, WHICH IS FULL OF SOOT, BECAUSE THE ENGINE IS NOT COMBUSTING ALL THE FUEL COMPLETELY AND IT GOES INTO THE EGR COOLERS.THE EXHAUST MANIFOLD, VALVE AND COOLERS INSIDE THE EGR HOUSING ARE FILLED WITH SOOT. FUEL ECONOMY DETERIORATES, A DASHBOARD LIGHT COMES ON AND THE TRUCK NEEDS TO BE TAKEN OUT OF SERVICE.
INTERNATIONAL
4300
(2013) - ELECTRICAL SYSTEM
Oct 31, 2018
Incident date: Jun 29, 2018
WHAT USUALLY HAPPENS IS YOU GET AN OPEN FLOW OF EXHAUST COMING IN AT WILL, WHICH IS FULL OF SOOT, BECAUSE THE ENGINE IS NOT COMBUSTING ALL THE FUEL COMPLETELY AND IT GOES INTO THE EGR COOLERS.THE EXHAUST MANIFOLD, VALVE AND COOLERS INSIDE THE EGR HOUSING ARE FILLED WITH SOOT. FUEL ECONOMY DETERIORATES, A DASHBOARD LIGHT COMES ON AND THE TRUCK NEEDS TO BE TAKEN OUT OF SERVICE.
INTERNATIONAL
9400
(1998) - STRUCTURE
Oct 9, 2018
Incident date: May 22, 2007
THE SUBJECT TRACTOR-TRAILER WAS EQUIPPED WITH A GRAB HANDLE FASTENING SYSTEM FOR THE DRIVER TO UTILIZE WHEN ENTERING AND EXITING THE VEHICLE. IT WAS DESIGNED TO HAVE A 1 1/4 INCH STAINLESS STEEL BOLT AND CARBON STEEL NUT FASTENING THE DRIVER'S SIDE GRAB HANDLE'S UPPER BRACKET TO THE GALVANIZED LOW CARBON TORCA UNISTRAP STAINLESS STEEL HEAT SHIELD CREATING ADDITIONAL UNINTENDED STRESSES AND PREVEN... Read more
1 injured
INTERNATIONAL
CE
(2015) - SEAT BELTS
Sep 6, 2018
Incident date: Aug 1, 2018
SEAT BELTS, MANUFACTURED BY AMSAFE PART NUMBER 80149205 ARE DEFECTIVE AND WILL NOT LATCH. *TT *DT *TR 8 VIN NUMBERS FOR INTERNATIONAL BUSES EQUIPPED WITH DEFECTIVE SEAT BELTS UPDATED 10/3/18*JB; 10/10/18*JB BROKEN SEAT BELT UPDATED 10/3/18*JB
INTERNATIONAL
PROSTAR
(2014) - SERVICE BRAKES
Apr 9, 2018
Incident date: Apr 2, 2018
ENGINE MOUNTED AIR COMPRESSOR FAILED. ONLY 300,000 MILES ON THIS COMMERCIAL TRUCK. SUDDEN AIR LOSE CAUSING AIR BRAKES TO LOCKUP ON INTERSTATE HIGHWAY. NO WAY TO MOVE TRUCK CAUSING A POSSIBLE REAR END COLLISON. WAS TOLD BY THE DEALER NETWORK THIS A VERY COMMON FAILURE AND THEY NO LONGER USE THIS COMPRESSOR. DEALER RECOGNIZED PROBLEM IMMEDIATELY OFFERING A $5000 UPGRADE AT OWNERS EXPENSE. NO RECALLS... Read more
INTERNATIONAL
4000 SERIES 4300
(2018) - UNKNOWN OR OTHER
Mar 2, 2018
Incident date: Feb 22, 2018
PURCHASED JANUARY 25, 2018. WHEN DRIVING FROM LAZYDAYS DEALER IN TAMPA, FL, I HAD TO HOLD THE WHEEL TO THE LEFT TO KEEP THE VEHICLE IN THE LANE. AT THE FIRST REST AREA I PULLED OFF AND SWITCH DRIVERS WITH MY SON JOHN. WHILE FOLLOWING BEHIND I NOTICED IT WAS LEANING TO THE LEFT REAR. AFTER PARKING IT AT OUR STORAGE LOCATION. JOHN REMARKED THAT IT DROVE LIKE AN OLD BOX TRUCK THAT WAS NOT LOADED CORR... Read more
INTERNATIONAL
4000 SERIES 4300
(2018) - STRUCTURE:BODY
Mar 2, 2018
Incident date: Feb 22, 2018
PURCHASED JANUARY 25, 2018. WHEN DRIVING FROM LAZYDAYS DEALER IN TAMPA, FL, I HAD TO HOLD THE WHEEL TO THE LEFT TO KEEP THE VEHICLE IN THE LANE. AT THE FIRST REST AREA I PULLED OFF AND SWITCH DRIVERS WITH MY SON JOHN. WHILE FOLLOWING BEHIND I NOTICED IT WAS LEANING TO THE LEFT REAR. AFTER PARKING IT AT OUR STORAGE LOCATION. JOHN REMARKED THAT IT DROVE LIKE AN OLD BOX TRUCK THAT WAS NOT LOADED CORR... Read more
INTERNATIONAL
4000 SERIES 4300
(2018) - SUSPENSION
Mar 2, 2018
Incident date: Feb 22, 2018
PURCHASED JANUARY 25, 2018. WHEN DRIVING FROM LAZYDAYS DEALER IN TAMPA, FL, I HAD TO HOLD THE WHEEL TO THE LEFT TO KEEP THE VEHICLE IN THE LANE. AT THE FIRST REST AREA I PULLED OFF AND SWITCH DRIVERS WITH MY SON JOHN. WHILE FOLLOWING BEHIND I NOTICED IT WAS LEANING TO THE LEFT REAR. AFTER PARKING IT AT OUR STORAGE LOCATION. JOHN REMARKED THAT IT DROVE LIKE AN OLD BOX TRUCK THAT WAS NOT LOADED CORR... Read more
INTERNATIONAL
4300
(2012) - ELECTRICAL SYSTEM
Dec 20, 2017
Incident date: Dec 12, 2017
MAKING NOIS WHEN U PUSH THE PEDAL