Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,875 complaints for INFINITI
Incident date: Mar 10, 2016
TL* THE CONTACT OWNS A 2008 INFINITI G35. THE CONTACT STATED THAT WHILE TURNING ON THE VEHICLE, THE ENGINE REVVED AND THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT ATTEMPTED TO APPLY THE BRAKES HOWEVER, THE BRAKES FAILED. THE BRAKE PEDAL FELL TO THE FLOORBOARD. THE CONTACT CRASHED INTO A BUILDING AND THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED. A POLICE REPORT WAS NOT FILED. THE ... Read more
Crash
Incident date: Mar 10, 2016
TL* THE CONTACT OWNS A 2008 INFINITI G35. THE CONTACT STATED THAT WHILE TURNING ON THE VEHICLE, THE ENGINE REVVED AND THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT ATTEMPTED TO APPLY THE BRAKES HOWEVER, THE BRAKES FAILED. THE BRAKE PEDAL FELL TO THE FLOORBOARD. THE CONTACT CRASHED INTO A BUILDING AND THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED. A POLICE REPORT WAS NOT FILED. THE ... Read more
Crash
Incident date: Mar 10, 2014
TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED THAT THE TOP OF THE DASHBOARD BECAME STICKY WHICH CAUSED A GLARE TO THE WINDSHIELD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.
Incident date: Mar 1, 2016
I'M CURRENTLY DEALING WITH THE TIMING CHAIN NIGHTMARE SO MANY OTHERS HAVE HAD AND ARE HAVING. OF COURSE JUST AS MOST OF THE OTHERS I'M OUT OF WARRANTY AND REALLY FRUSTRATED THAT INFINITI HASN'T STEPPED UP TO THE PLATE TO ADDRESS THE PROBLEM PROPERLY AS OPPOSED TO RENAMING THE QX56 TO QX 80 TO SAVE THEMSELVES, LEAVING CONSUMERS SCRAMBLING WITH EXPENSIVE TIME CONSUMING FIXES TO A KNOWN DEFECT ON THE... Read more
Incident date: Jun 24, 2014
I FIRST COMPLAINED TO A CONSUMER AFFAIRS REPRESENTATIVE FOR INFINITI IN APRIL, 2014, AT THE TIME THE VEHICLE HAD APPROXIMATELY 42,000 MILES. I AM RETIRED AND DON'T DRIVE VERY MUCH, ABOUT 3,000 MILES A YEAR. I HAVE OWNED INFINITIES SINCE 1990 WHEN I BOUGHT AN M CLASS, I'VE HAD ALL THE CLASSES; J, G WHATEVER. UNTIL 2005 I WOULD BUY AND OR LEASE A NEW CAR EVERY 2 TO 3 YEARS. HOWEVER, SINCE I'VE BEEN ... Read more
Incident date: Mar 5, 2016
BRAKE LIGHT CAME ON AND BRAKING WAS AFFECTED WHILE DRIVING ON A TOWN STREET GOING ABOUT 25 MPH. ONCE CAR WAS TURNED OFF AND CRANKED LIGHT WENT OFF AND BRAKES WERE FINE. HAVE SEEN OTHER COMPLAINTS ABOUT A FAULTY SENSOR.
Incident date: Mar 2, 2016
MY CAR JUST SHUTS OFF WHILE DRIVING AND I WAS ON A CITY STREET.
Incident date: Feb 28, 2016
WHILE ON THE FREEWAY, THE CAR DIED WITH NO WARNING THEN TOOK SEVERAL SECONDS TO RESTART. WHEN STARTED, THE VDC, SLIP, AND ENGINE LIGHT WHERE ALL ON. CAR WAS TAKEN TO A PRIVATE MECHANIC WHERE 2 CODES FOR THE CAMSHIFT POSITION CENTER WERE GIVEN. THE CAR IS HARD TO START AND OFTEN DIES DURING IDLE TIME. WHEN CHECKING ON THE RECALL, MY VIN WAS NOT ONE LISTED, HOWEVER IT APPEARS TO HAVE THE SAME CAMSHA... Read more
Incident date: Feb 1, 2016
FIRST INITIAL INCIDENT: AROUND SEPT/OCT OF 2015, I WAS DRIVING IN A FREEWAY WHERE THERE WAS A HEAVY TRAFFIC. CARS WERE RUNNING AT A SPEED OF 10-20 MPH. I WAS SLOWLY APPROACHING TO A STOP BY STEPPING ON MY BRAKE. THAT WAS WHEN MY BRAKE WOULD LOCK ON ME AND THE CAR WOULD NOT STOP TO MOVE FORWARD. LUCKILY SINCE I WASNT GOING FAST, I AVOIDED AN ACCIDENT WITH THE CAR IN FRONT OF ME. RECENT INCIDENT:... Read more
Crash
Incident date: Feb 27, 2016
WINDOW GOES DOWN ON ITS ON WHEN TRY TO PUT IT UP JUST COMES RIGHT DOWN ALARM GOES ON BUT DNT LOCK DOORS DASH LIGHT CUTS OFF AT TIMES WHEN I ACCELERATE VEHICLE STARTS OFF FINE 2 SECONDS LATER FEELS LIKE IT LOCKS UP AND JUST GETS SLUGGISH STARTS RUNNING FINE COME TO COMPLETE STARTS AND TAKES OFF SLOW LIGHTS COME ON DASH VEHICLE WON'T START I PULL KEY OUT IGNITION PUT BACK AND STARTS UP FINE.
Incident date: Feb 27, 2016
WINDOW GOES DOWN ON ITS ON WHEN TRY TO PUT IT UP JUST COMES RIGHT DOWN ALARM GOES ON BUT DNT LOCK DOORS DASH LIGHT CUTS OFF AT TIMES WHEN I ACCELERATE VEHICLE STARTS OFF FINE 2 SECONDS LATER FEELS LIKE IT LOCKS UP AND JUST GETS SLUGGISH STARTS RUNNING FINE COME TO COMPLETE STARTS AND TAKES OFF SLOW LIGHTS COME ON DASH VEHICLE WON'T START I PULL KEY OUT IGNITION PUT BACK AND STARTS UP FINE.
Incident date: Feb 27, 2016
WINDOW GOES DOWN ON ITS ON WHEN TRY TO PUT IT UP JUST COMES RIGHT DOWN ALARM GOES ON BUT DNT LOCK DOORS DASH LIGHT CUTS OFF AT TIMES WHEN I ACCELERATE VEHICLE STARTS OFF FINE 2 SECONDS LATER FEELS LIKE IT LOCKS UP AND JUST GETS SLUGGISH STARTS RUNNING FINE COME TO COMPLETE STARTS AND TAKES OFF SLOW LIGHTS COME ON DASH VEHICLE WON'T START I PULL KEY OUT IGNITION PUT BACK AND STARTS UP FINE.
Incident date: Feb 25, 2016
COMPLAINT AGAINST "INFINITI OF BEVERLY HILLS". I TOOK MY VEHICLE IN TO GET THE NECESSARY RECALL FOR MY PASSENGER AIRBAG. "PASSENGER AIRBAG LIGHT FLASHES ON DASH." PERFORM RECALL P0339 G35 SAB CONNECTOR ITB10-034. ACCORDING TO INFINITI THEY WANT ME TO FIRST PAY TO FIX MY PASSENGER SEAT AS MY PASSENGER SEAT SWITCH IS BROKEN AND WILL NOT MOVE BACK AND FORTH. THIS WILL COST ME $300.79 TO FIX THE PASSE... Read more
Incident date: Feb 25, 2016
THE ENGINE STALLED WITH OUT WARNING WHILE I WAS DRIVING. NOW THE SERVICE ENGINE SOON, VDC, AND SLIP LIGHT COMES ON, THE ENGINE SOMETIMES WILL NOT START, I'VE ALSO EXPERIENCE REDUCED POWER AND HESITATION. I HAVE SEEN A RECALL FOR THE EXACT SAME PROBLEM FOR MY YEAR AND MODEL, BUT NOT FOR MY VIN.
Incident date: Sep 24, 2014
THIS VEHICLE WAS IMPORTED FROM CANADA AT BLAINE, WASHINGTON IN 2014. THIS VEHICLE STILL REPORTS SPEED IN KILOMETERS AND RECORDS MILEAGE IN KILOMETERS EVEN THOUGH IT NOW HAS A WASHINGTON TITLE..
Incident date: Feb 12, 2016
TL* THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR WOULD LOCK AND FAIL TO UNLOCK WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT HAD TO DISASSEMBLE THE DOOR AND REPLACE THE ACTUATOR. THE FRONT DRIVER SIDE DOOR WAS REPAIRED. THE FAILURE RECURRED ON THE FRONT AND REAR PASSENGER SIDE DOORS. THE CONTACT WAS... Read more
Incident date: Feb 12, 2016
TL* THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR WOULD LOCK AND FAIL TO UNLOCK WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT HAD TO DISASSEMBLE THE DOOR AND REPLACE THE ACTUATOR. THE FRONT DRIVER SIDE DOOR WAS REPAIRED. THE FAILURE RECURRED ON THE FRONT AND REAR PASSENGER SIDE DOORS. THE CONTACT WAS... Read more
Incident date: Feb 9, 2016
IN A CITY STREER I HAVE PROBLEM IN REAR SUSPENSION WITH THE LOWER CONTROL ARM LEFT SIDE, WITHOUT ANY KNOCK THIS PART WAS BROKEN, THE CAR DONT HAVE ANY KNOCK OR DAMAGE ON TIRES, OR OTHER PLACE ALREADY THIS PART, I HAVE TO CONTINUE DRIVING AND THE DUST WAS BROKEN TOO, IF YOU WATCH THE LOWER ARM YOU CAN SEE THAT THE WELD IS BROKEN, ALL THE LINE OF WELD WAS BROKEN WITHOUT ANY KNOCK OR OTHER SITUATION.
Incident date: Nov 15, 2015
TAKATA RECALL THE CAR HAS MANUFACTURE THINGS THAT NEED TO BE FIX FOR NO XCOST
Crash
1 injured
Incident date: Nov 15, 2015
TAKATA RECALL THE CAR HAS MANUFACTURE THINGS THAT NEED TO BE FIX FOR NO XCOST
Crash
1 injured
Incident date: Nov 15, 2015
TAKATA RECALL THE CAR HAS MANUFACTURE THINGS THAT NEED TO BE FIX FOR NO XCOST
Crash
1 injured
Incident date: Dec 27, 2015
THE CAR TURNS OFF BUT I WANT COMPLETE SERVICE
Crash
Fire
1 injured
Incident date: Dec 27, 2015
THE CAR TURNS OFF BUT I WANT COMPLETE SERVICE
Crash
Fire
1 injured
Incident date: Dec 27, 2015
THE CAR TURNS OFF BUT I WANT COMPLETE SERVICE
Crash
Fire
1 injured
Incident date: Nov 12, 2015
THE THIRD BRAKE LIGHT STOPPED WORKING WHILE DRIVING ON A RICHMOND DR. IN HOUSTON, TEXAS. THE DIRECT CAUSE OF THE MALFUNCTION IS UNKNOWN.
Incident date: Jan 13, 2016
WHILE DRIVING ON A PARKWAY IN RUSH HOUR TRAFFIC THE DRIVERS SEAT SUDDENLY DROPPED, MAKING IT DIFFICULT TO SEE OVER THE STEERING WHEEL. I AM 6 FT. 1 IN. TALL. IT IS MY OPINION SOMEONE 5 FT. 8 IN. TALL WOULD NOT BE ABLE TO SEE OVER THE DASHBOARD. I TOOK THE VEHICLE TO THE INFINITI DEALER WHO DIAGNOSED THE PROBLEM AS A BROKEN LOWER SEAT TRACK WELD WHICH HAD TO BE REPLACED AT THE VEHICLE OWNERS COST... Read more
INFINITI
Q50 HYBRID
(2014) - WHEELS
Feb 20, 2016
Incident date: Dec 12, 2015
I HAVE OWNED MY CAR FOR ABOUT 2.5 YEARS AND DRIVEN ABOUT 27,000 MILES. IN THIS TIME I HAVE HAD 7 TIRES FAIL. FIVE WERE BLOWOUTS ON THE ROAD AND TWO I CAUGHT WITH BUBBLES IN THE TIRE. I HAVE NEVER HAD A BLOWOUT ON ANY OTHER CAR I HAVE OWNED FOR 35 YEARS. THE TIRES ARE VERY LOW PROFILE AND SEEM TO BE VERY SUSCEPTIBLE TO THE SIDEWALLS FAILING. SEVERAL OF THE BLOWOUTS HAVE HAPPENED ON THE HIGHWAY... Read more
Incident date: Nov 18, 2015
TL* THE CONTACT OWNS A 2006 INFINITI QX56. WHILE DRIVING 30 MPH, THE VEHICLE MADE AN ABNORMAL NOISE AFTER DEPRESSING THE BRAKE PEDAL. THE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE WOULD NOT STOP. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AFTER TAKING HER FOOT OFF THE BRAKE PEDAL AND STEERING INTO AN EMPTY PARKING LOT. THE BRAKE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAK... Read more
Incident date: Jan 1, 2016
TAKATA RECALL THE CAR TURNS OFF BY IT SELF
Incident date: Jan 1, 2016
TAKATA RECALL THE CAR TURNS OFF BY IT SELF
Incident date: Jan 1, 2016
TAKATA RECALL THE CAR TURNS OFF BY IT SELF
Incident date: Feb 19, 2016
WHILE DRIVING THE CAR WILL NOT STAY ON THE ROAD, YOU HAVE TO KEEP BOTH HANDS ON THE WHEEL, AND IT IS STILL BACK AND FOURTH. HAVE HAD NEW TIRES PUT OM AND ALIGNMENT DONE, DID NOT HELP THE PROBLEM. THIS HAPPENS AT ALL SPEEDS BUT IS WORSE ON THE HIGHWAY OVER 50MPH.
Incident date: Feb 19, 2016
WHILE DRIVING THE CAR WILL NOT STAY ON THE ROAD, YOU HAVE TO KEEP BOTH HANDS ON THE WHEEL, AND IT IS STILL BACK AND FOURTH. HAVE HAD NEW TIRES PUT OM AND ALIGNMENT DONE, DID NOT HELP THE PROBLEM. THIS HAPPENS AT ALL SPEEDS BUT IS WORSE ON THE HIGHWAY OVER 50MPH.
Incident date: Dec 18, 2015
TAKATA RECALL MY DASHBOARD HAS BUBBLED AND IT IS VERY HOT WHEN YOU TOUCH IT.I CALLED THEM (INFINITY ) THEY TOLD ME THEY CAN NOT DO ANY THING FOR ME .I NEED YOUR HELP I WANT MY CAR TO GET FIXED.
Incident date: Feb 18, 2016
THE INFINITI QX56 HAS A KNOWN ISSUE WITH THE TIMING CHAIN ON THE SIDE THAT DRIVES THE FUEL PUMP. THE CHAIN STRETCHES AND BEGINS TO RUB METAL AGAINST METAL. THE COST TO REPAIR IS 4000 - 5000 DOLLARS AND IF YOU DO NOT REPAIR YOU RUN THE RISK OF RUINING THE MOTOR AND THAT IS 17,000. I WAS TOLD BY THE INFINITI MECHANIC IT IS A KNOWN ISSUE AND HE COULD REPAIR THEM IN HIS SLEEP AND THE NEW CHAINS ARE... Read more
Incident date: Oct 24, 2015
AIRBAG RECALL???MY PASSENGER AND REAR AIR BAG DEPLOYED WITHOUT IMPACT OR A PASSENGER? I NEED YOUR HELP! INFINITI STILL HAS MY CAR AND IS TRYING TO PUSH IT UNDER THE RUG. IT COULD HAVE BEEN VERY DANGEROUS IF MY KIDS WERE IN THE CAR. ITS BEEN 6 MONTHS WHERE THEY HAVE GIVEN ME A LOAN AND KEEP TRYING TO GIVE ME NO INFORMATION. MY VIN NUMBER IS [XXX] THE ONLY DAMAGE TO MY CAR FROM THE EXTERIOR IS ... Read more
Incident date: Feb 15, 2016
I EXPERIENCED A CATACLYSMIC FAILURE OF THE AIRBAG SYSTEM. THIS OCCURRED FEBRUARY 15, 2016, AT 143PM, NORTHBOUND I5, ORANGE COUNTY, CALIFORNIA. THE DRIVER CURTAIN AIRBAG AND SEAT MOUNTED SIDE-IMPACT AIRBAG DEPLOYED WHILE I WAS DRIVING AT 65 MPH IN THE CARPOOL LANE. THERE WAS NO COLLISION. THERE WAS NO INDICATION OF ANY WARNING SYMBOLS ON THE DASHBOARD.
Incident date: Jan 1, 2015
DASHBOARD IS WITH EXTENSIVE CRACKING AND YELLOW FOAM EXPOSED. ALSO DASHBOARD IS STICKY TO TOUCH WITH SHINY APPEARANCE.
Incident date: Feb 11, 2016
UNINTENDED ACCELERATION WHILE STOPPED.
Crash
Incident date: Feb 1, 2016
I REPLACE MY ALTANATOR AND ALWAYS HAD A PROBLEM WITH THE RPM GAUGE? IT DOSE NOT MOVE OR SOMETIMES STAYS AT THE 6/7 AND AS OF RECENTLY THE CAR LOOSES POWER AND ALMOST CRASHED ON THE FREEWAY ALSO I BOUGHT THIS CAR IN 2014
Incident date: Feb 1, 2016
I REPLACE MY ALTANATOR AND ALWAYS HAD A PROBLEM WITH THE RPM GAUGE? IT DOSE NOT MOVE OR SOMETIMES STAYS AT THE 6/7 AND AS OF RECENTLY THE CAR LOOSES POWER AND ALMOST CRASHED ON THE FREEWAY ALSO I BOUGHT THIS CAR IN 2014
Incident date: Feb 1, 2016
I REPLACE MY ALTANATOR AND ALWAYS HAD A PROBLEM WITH THE RPM GAUGE? IT DOSE NOT MOVE OR SOMETIMES STAYS AT THE 6/7 AND AS OF RECENTLY THE CAR LOOSES POWER AND ALMOST CRASHED ON THE FREEWAY ALSO I BOUGHT THIS CAR IN 2014
Incident date: Jun 15, 2015
TL* THE CONTACT OWNS A 1997 INFINITI I30. WHILE FUELING THE VEHICLE, THE BRACKET THAT HELD THE FUEL FILLER NECK BECAME CORRODED. THE CONTACT STATED THAT FUEL SPILLED OUT AFTER FUELING THE VEHICLE AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRACKET AND THE FUEL FILLER NECK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACT... Read more
Incident date: Feb 10, 2013
TL* THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT STATED THAT THE COMPLETE MIDDLE CONSOLE ON NEAR THE INSTRUMENT PANEL FAILED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE DEFROSTER FAILED TO FUNCTION. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CENTER CONSOLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANU... Read more
Incident date: Feb 9, 2016
TL* THE CONTACT OWNS A 2003 INFINITI I35. THE CONTACT STATED THAT THE VEHICLE WAS HAVING ISSUES STARTING. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER THE VEHICLE STALLED, THE SLIP WARNING LIGHT, VDC OFF WARNING LIGHT, AND SERVICE ENGINE SOON WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAIL... Read more
Incident date: Nov 2, 2015
ALL 1997 THRU 2003 FRAME SUSPENSION, SUSPENSION BODY PANELS WERE IMPROPERLY UNDERCOATED TO PREVENT RUSTING. WARNING WAS ISSUED IN 2011, AS THIRD OWNER OF VEHICLE, I WAS NEVER NOTIFIED. CAUSING IMMINENT BODY HARM AND POSSIBLY DEATH. INFINITY WAS TOTALLY RESPONSIBLE FOR FOLLOW THRU, AND SHOULD BE HELD RESPONSIBLE FOR MY $20,000 LOSS, NOT TO MENTION RISK TO MY LIFE. THANKS A LOT YOU MONEY MONGERS! Y... Read more
Incident date: Nov 2, 2015
ALL 1997 THRU 2003 FRAME SUSPENSION, SUSPENSION BODY PANELS WERE IMPROPERLY UNDERCOATED TO PREVENT RUSTING. WARNING WAS ISSUED IN 2011, AS THIRD OWNER OF VEHICLE, I WAS NEVER NOTIFIED. CAUSING IMMINENT BODY HARM AND POSSIBLY DEATH. INFINITY WAS TOTALLY RESPONSIBLE FOR FOLLOW THRU, AND SHOULD BE HELD RESPONSIBLE FOR MY $20,000 LOSS, NOT TO MENTION RISK TO MY LIFE. THANKS A LOT YOU MONEY MONGERS! Y... Read more
Incident date: Nov 2, 2015
ALL 1997 THRU 2003 FRAME SUSPENSION, SUSPENSION BODY PANELS WERE IMPROPERLY UNDERCOATED TO PREVENT RUSTING. WARNING WAS ISSUED IN 2011, AS THIRD OWNER OF VEHICLE, I WAS NEVER NOTIFIED. CAUSING IMMINENT BODY HARM AND POSSIBLY DEATH. INFINITY WAS TOTALLY RESPONSIBLE FOR FOLLOW THRU, AND SHOULD BE HELD RESPONSIBLE FOR MY $20,000 LOSS, NOT TO MENTION RISK TO MY LIFE. THANKS A LOT YOU MONEY MONGERS! Y... Read more
Incident date: Nov 1, 2015
DRIVEING INTO CURVE ENGINE DIED AND HAD NO POWER BRAKES AND DIFFICULT TO STEER ON CITY STREET.
Incident date: Aug 7, 2015
STEERING FAILED COMPLETELY APPROXIMATELY 8/12/15 WHILE ON THE ROAD. INCIDENT OCCURRED WHILE AT A SLOW PACE AND I WAS ABLE TO FORCE STEER THE CAR TO THE SIDE OF THE ROAD. TODAY I WENT TO START THE CAR IN MY GARAGE AND ONCE AGAIN THE CAR HAD NO STEERING.DEALER WAS ABLE TO FIX THE PROBLEM HOWEVER I FEEL THAT THIS IS A MAJOR PROBLEM THAT COULD BE DANGEROUS. FOR INSTANCE, IF MY WIFE HAD BEEN DRIVING IN... Read more