Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,875 complaints for INFINITI
Incident date: Mar 15, 2016
TL* THE CONTACT OWNS A 2003 INFINITI QX4. WHILE DRIVING OVER 45 MPH, THE FRONT END OF THE VEHICLE SHOOK AND VIBRATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DISCOVERED THAT THE ENGINE CRADLE WAS CRACKED DUE TO RUSTING AND CORROSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Incident date: Apr 1, 2016
2012 INFINITI QX56. CONSUMER WRITES IN REGARDS TO ABNORMAL NOISE FROM TIMING CHAIN AREA AND MAY BE NECESSARY TO REPLACE THE VARIABLE VALVE TIMING CAMSHAFT SPROCKETS TO CORRECT THE PROBLEM. *SMD
Incident date: Apr 11, 2016
INFINITI QX56 HAS A UBIQUITOUS ISSUE WITH TIMING CHAIN FAILURES GOING OUT BETWEEN 60K-80K MILES. THIS PROBLEM IS NOT ONLY A VERY EXPENSIVE REPAIR ($3K TO $5K), BUT IS ALSO A SEVERE SAFETY ISSUE IF TIMING CHAIN WERE TO FAIL ON THE ROADWAY. INFINITI HAS MENTIONED A POSSIBLE RECALL, BUT SEEMS TO STALLING DUE TO THE MASSIVE EXPENSE THAT THEY WOULD HAVE TO BARE. I DETECTED A PROBLEM AT APPROXIMATELY... Read more
Incident date: Apr 26, 2013
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 INFINITI FX35. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V226000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF T... Read more
Incident date: Apr 14, 2016
WHILE TURNING LEFT WITH ON COMING TRAFFIC THE ENGINE DIED. THE CHECK ENGINE LIGHT CAME ON AND THE COMMUNICATIONS CENTER SAID IT WAS EMISSIONS RELATED. THE CAR DID RESTART, THE WARNING LIGHT REMAINS ON, AND AFTER A SHORT DRIVE THERE WAS A BURNING SMELL AND HEAT COMING FROM THE CAR. THE LOCAL NISSAN DEALER WILL ONLY WORK ON IT AS CUSTOMER PAY, AND WILL NOT DO ANY RECALL WORK, SAID I NEED TO GO TO... Read more
Incident date: Mar 23, 2016
WITHOUT WARNING RPM'S DROP TO ABOUT 2,000 AND VEHICLE WILL NOT GO OVER 30 MPH AND JUST STALLS WITH NO OPTION TO BREAK. TURNING THE CAR OFF FOR 30 SECONDS SEEMS TO RESET THE ISSUE, BUT THIS VERY DANGEROUS BECAUSE IT HAPPENS RANDOMLY. THERE IS A TSB ON THIS, BUT IT SHOULD BE RECALLED! IT HAS HAPPENED SEVERAL TIMES AND IT'S VERY SCARY AND COULD RESULT IN A FATA CRASH ON THE HIGHWAY.
Incident date: Apr 21, 2016
I AM THE OWNER OF A 2008 INFINITI G35 SEDAN. IT HAS LOW MILES (82,000) FOR THE YEAR AND HAS BEEN METICULOUSLY MAINTAINED AT THE DEALERSHIP THROUGHOUT ITS LIFETIME. RECENTLY WE HAD AN ISSUE WITH AN AIRBAG SENSOR FAILING RESULTING IN THE PASSENGER AIRBAG REMAINING OFF. IN THE EVENT OF A COLLISION THE AIRBAG WOULD NOT DEPLOY AND THIS COULD RESULT IN VERY SERIOUS BODILY INJURY. A QUICK SEARCH ON THE N... Read more
Incident date: Apr 10, 2015
THE BRACKET OF THE DRIVER'S SEAT BROKE. THE SEAT MOVES SUBSTANTIALLY WHEN BRAKING AND ACCELERATING. IT HAS BECOME VERY DANGEROUS TO DRIVE THIS VEHICLE AND THE COST TO REPAIR IT IS OVER $1K.
Incident date: Sep 10, 2010
TL* THE CONTACT OWNS A 2004 INFINITI I35. WHILE DRIVING 80 MPH, THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE LOST POWER AND STALLED. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE COMPUTER SYSTEM WAS REPLACED AFTER THREE REPAIRS; HOWEVER, THE FAILURE RECURRED. THE MAN... Read more
Incident date: Apr 19, 2016
WHILE DRIVING MY VEHICLE I APPLIED THE BRAKES TO SLOW FOR A TURN. MY BRAKES MAKE A LOUD GRINDING SOUND AND WERE NOT PROPERLY WORKING. THE BRAKE LIGHT CAME ON AND PULLED OFF THE ROAD. ONCE THE VEHICLE WAS PUT IN PARK AND RESTARTED THE LIGHT WENT OFF AND THE BRAKES WORKED PROPERLY AGAIN. I HAVE READ SEVERAL OTHER STORIES OF THIS HAPPENING TO OTHERS. WHY ISN'T INFINITI DOING ANYTHING ABOUT THIS? THIS... Read more
Incident date: Apr 15, 2016
NHTSA ACTION # 813795. WITHOUT WARNING RPM'S DROP TO ABOUT 2,000 AND VEHICLE WILL NOT GO OVER 30 MPH. TURNING THE CAR OFF FOR 30 SECONDS SEEM TO RESET THE ISSUE, BUT THIS VERY DANGEROUS BECAUSE IT HAPPENS RANDOMLY. I BELIEVE IT IS THE "ECM". THERE IS A TSB ON THIS, BUT IT SHOULD BE RECALLED! IT HAS HAPPENED SEVERAL TIMES AND I HAVE HAD THE ECM REPLACED, TO NO AVAIL. THE LATEST DATE IS BELOW. ## V... Read more
Incident date: Apr 17, 2016
TL* THE CONTACT OWNS A 1997 INFINITI Q45. WHILE DRIVING APPROXIMATELY 75 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE STOPPED AFTER THE VEHICLE WAS PLACED INTO THE NEUTRAL POSITION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 162,915.
Incident date: Apr 1, 2016
JUST PURCHASED THIS VEHICLE WITH JUST UNDER 53K MILEAGE, 1 OWNER AND SEEMED TO BE WELL KEPTED. WELL OF COURSE AFTER DRIVING THIS 2007 M35X (W/ BOSE & CLIMATE CONTROL WITH MEMORY CONTROL) AROUND, I NOTICED TO BE ADJUSTING MY BACK & BOTTOM MORE & MORE TO GET A COMFORTABLE POSITION WHILE DRIVING... WELL, COME TO FIND OUT, THE ENTIRE SEAT (MAINLY IT'S THE BOTTOM, BACK RIGHT) IS LEANING INTO THE CENT... Read more
1 injured
Incident date: Apr 15, 2016
FIRST OF ALL THIS IS THE SECOND INSTANCE FOR THIS, THE FIRST TIME IT HAPPENED THE DEALER DISMISSED AS THE DRIVE ASSIST BEHAVING NORMALLY. HOWEVER WHILE MY WIFE WAS TAKING OUR SON TO SCHOOL THIS MORNING 04-15-16, THE STEERING WHEEL DECIDED TO TURN TO THE RIGHT SUDDENLY AT 45MPH, LUCKILY MY WIFE WAS ABLE TO CORRECT FOR IT BY STEERING IN THE OPPOSITE DIRECTION. SHE THEN CALLED ME AND SAID THAT SOMETH... Read more
Incident date: Apr 15, 2016
FIRST OF ALL THIS IS THE SECOND INSTANCE FOR THIS, THE FIRST TIME IT HAPPENED THE DEALER DISMISSED AS THE DRIVE ASSIST BEHAVING NORMALLY. HOWEVER WHILE MY WIFE WAS TAKING OUR SON TO SCHOOL THIS MORNING 04-15-16, THE STEERING WHEEL DECIDED TO TURN TO THE RIGHT SUDDENLY AT 45MPH, LUCKILY MY WIFE WAS ABLE TO CORRECT FOR IT BY STEERING IN THE OPPOSITE DIRECTION. SHE THEN CALLED ME AND SAID THAT SOMETH... Read more
Incident date: Apr 8, 2016
2004 INFINITI G35 LOST POWER WHEN DRIVING. SERVICE ENGINE SOON LIGHT AS WELL AS VDC LIGHTS ARE ON. IT IS HESITANT TO START AFTER THAT. HAS HAPPENED AT LEAST ONE TIME EACH DURING THE LAST THREE TIMES THE CAR WAS DRIVEN. MAJOR SAFETY ISSUE AS THE IT HAS HAPPENED WHEN TURNING AT A MAJOR INTERSECTION. LUCKILY WE WERE ABLE TO COAST THE CAR TO THE SIDE OF THE ROAD. SAME ISSUE EXIST ON THE 2003 G35 IN WH... Read more
Incident date: Apr 8, 2016
2004 INFINITI G35 LOST POWER WHEN DRIVING. SERVICE ENGINE SOON LIGHT AS WELL AS VDC LIGHTS ARE ON. IT IS HESITANT TO START AFTER THAT. HAS HAPPENED AT LEAST ONE TIME EACH DURING THE LAST THREE TIMES THE CAR WAS DRIVEN. MAJOR SAFETY ISSUE AS THE IT HAS HAPPENED WHEN TURNING AT A MAJOR INTERSECTION. LUCKILY WE WERE ABLE TO COAST THE CAR TO THE SIDE OF THE ROAD. SAME ISSUE EXIST ON THE 2003 G35 IN WH... Read more
Incident date: Apr 8, 2016
2004 INFINITI G35 LOST POWER WHEN DRIVING. SERVICE ENGINE SOON LIGHT AS WELL AS VDC LIGHTS ARE ON. IT IS HESITANT TO START AFTER THAT. HAS HAPPENED AT LEAST ONE TIME EACH DURING THE LAST THREE TIMES THE CAR WAS DRIVEN. MAJOR SAFETY ISSUE AS THE IT HAS HAPPENED WHEN TURNING AT A MAJOR INTERSECTION. LUCKILY WE WERE ABLE TO COAST THE CAR TO THE SIDE OF THE ROAD. SAME ISSUE EXIST ON THE 2003 G35 IN WH... Read more
Incident date: Mar 1, 2015
TAKATA RECALL VEHICLE PURCHASED AROUND 2009 IN FLORIDA. AIRBAG SAFETY INDICATOR LIGHT FLASHING SOMETIME AROUND EARLY 2015. TOOK VEHICLE FOR SAFETY INSPECTION AND WAS TOLD THAT UPON DEPLOYMENT OF THE AIR BAG, EXCESSIVE INTERNAL PRESSURE IS LIKELY TO CAUSE INFLATOR TO RUPTURE. CONTACTED MANUFACTURER FOR COVERAGE UNDER RECALL, NISSAN / INFINITI REFUSED TO REPLACE THE AIRBAG UNDER RECALL, DESPITE POS... Read more
Incident date: Mar 1, 2015
TAKATA RECALL VEHICLE PURCHASED AROUND 2009 IN FLORIDA. AIRBAG SAFETY INDICATOR LIGHT FLASHING SOMETIME AROUND EARLY 2015. TOOK VEHICLE FOR SAFETY INSPECTION AND WAS TOLD THAT UPON DEPLOYMENT OF THE AIR BAG, EXCESSIVE INTERNAL PRESSURE IS LIKELY TO CAUSE INFLATOR TO RUPTURE. CONTACTED MANUFACTURER FOR COVERAGE UNDER RECALL, NISSAN / INFINITI REFUSED TO REPLACE THE AIRBAG UNDER RECALL, DESPITE POS... Read more
Incident date: Mar 12, 2016
TAKATA RECALL. I OWN 2005 INFINITY FX45. THEY RECENTLY HAD A MASS RECALL, BUT ONLY IN CERTAIN STATES, "HIGH HUMIDITY " STATES. LET'S RECAP. MY VEHICLE HAS ALWAYS LIVED IN MICHIGAN. MY DASHBOARD IS HIGHLY DAMAGED BY THE BAD ADHESIVE USED IN SEVERAL MODELS COVERING SEVERAL YEAR'S OF INFINITY /NISSAN VEHICLES. WHICH THE COMPANY CLAIMED AGAIN, ONLY OCCURRED IN HIGH HUMIDITY STATES. MISSOURI, F... Read more
1 injured
Incident date: Mar 12, 2016
TAKATA RECALL. I OWN 2005 INFINITY FX45. THEY RECENTLY HAD A MASS RECALL, BUT ONLY IN CERTAIN STATES, "HIGH HUMIDITY " STATES. LET'S RECAP. MY VEHICLE HAS ALWAYS LIVED IN MICHIGAN. MY DASHBOARD IS HIGHLY DAMAGED BY THE BAD ADHESIVE USED IN SEVERAL MODELS COVERING SEVERAL YEAR'S OF INFINITY /NISSAN VEHICLES. WHICH THE COMPANY CLAIMED AGAIN, ONLY OCCURRED IN HIGH HUMIDITY STATES. MISSOURI, F... Read more
1 injured
Incident date: Mar 1, 2016
I HAVE A 2014 INFINITI Q50 SX AWD WITH RUN FLAT TIRES I.E. DUNLOP SP SPORT 5000 DSST CTT 245/40R19 ..THESE TIRES ARE DANGEROUS PRONE TO FAILURE FROM THE SLIGHTEST POT IF YOU SHOULD HIT ONE. AT LESS THAN 4K MILES I HAD A TIRE FAILURE AND JUST RECENTTLY ANOTHER FAILURE AAAAAT 14K MILES. I HAVE NEVER HAD TIRE PROBLEMS WITH ANY OF MY PREVIOUS AUTOMOBILES. PLEASE, LOOK INTO THIS MATTER. ... Read more
Incident date: Apr 4, 2016
CAME TO A SLOW STOP AT A RED LIGHT IN MY 2015 INFINITI Q50. MY FOOT WAS DIRECTLY ON THE BRAKE. WITHIN SECONDS THE CAR BEGAN TO PULL FORWARD AND I APPLIED ADDITIONAL PRESSURE ON THE BRAKES BY USING BOTH FEET. THE ENGINE WAS RACING OUT OF CONTROL AND THE TIRES WERE SCREECHING. SIFTING THE GEARS DID NOT HELP. I LET OFF THE BRAKE AND TURNED RIGHT INSTEAD OF STRAIGHT IN ORDER TO AVOID HITTING CARS. SHI... Read more
Incident date: Mar 23, 2010
TAKATA RECALL AIR BAG DID NOT DEPLOY WHEN STATIONERY 2002 INFINITI QX4 STOPPED AT TRAFFIC LIGHT ON CITY STREET WAS HIT IN THE REAR BY ANOTHER VEHICLE WHICH WAS ACCELERATING. PUSHED INFINITI QX4 25 FEET INTO ONCOMING TRAFFIC.
Crash
1 injured
Incident date: Jan 8, 2016
ALL OF THE PASSENGER DOOR LOCKS HAVE STOPPED WORKING. THE ONLY WAY TO GET INTO THE VEHICLE IS TO USE THE KEY FOB TO ROLL DOWN THE WINDOWS, SO THAT A DOOR CAN BE MANUALLY UNLOCKED. THE INTERIOR ELECTRIC DOOR LOCK MECHANISMS DO NOT WORK EITHER.
INFINITI
Q50 HYBRID
(2014) - STEERING
Apr 6, 2016
Incident date: Apr 1, 2016
WHILE DRIVING AT 40 MILES PER HOUR ON 4/1/16 IN SOUTHERN WISCONSIN MY Q50 HYBRID WITHOUT ANY WARNING WHATSOEVER SUDDENLY AND VIOLENTLY PULLED TO THE RIGHT AND BEGAN HEAVY SHUTTERING ON THE RIGHT SIDE. I HAD TO AGGRESSIVELY HOLD THE WHEEL BETWEEN THE NINE AND TEN O'CLOCK POSITION TO KEEP THE CAR GOING STRAIGHT AND THE CAR FOUGHT ME AND WANTED TO STRONGLY KEEP PULLING RIGHT. THE RIGHT SIGHT OF THE ... Read more
Incident date: Apr 11, 2015
TL* THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000. ..UPDATED 05/02/16 *BF *TR
Incident date: Mar 21, 2016
I WAS IN THE PARKING LOT, READY TO PARK MY CAR. I WAS DRIVING VERY SLOW. SUDDENLY, MY CAR ACCELERATED AND I HIT THE BUILDING IN FRONT OF ME. IT TOOK ME BY SURPRISE. EVERYTHING LASTS NO MORE THAN 5 SEC.
Crash
Incident date: Mar 30, 2016
TL* THE CONTACT OWNS A 2003 INFINITI G35. WHILE DRIVING BETWEEN 45 AND 60 MPH, THE VEHICLE SHOOK VIOLENTLY WHILE IDLING. THE CHECK ENGINE LIGHT CODES P0170 AND P0174 ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 189,800.
Incident date: Aug 30, 2015
TL* THE CONTACT OWNS A 2005 INFINITI FX35. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT ATTEMPTED TO MAKE A TURN AND ALL THE AIR BAGS DEPLOYED EXCEPT FOR THE FRONTAL SIDE AIR BAG. THERE WERE NO WARNING INDICATORS OR AN IMPACT. THE CONTACT CALLED THE INSURANCE COMPANY AND THE POLICE AND REMAINED IN THE VEHICLE UNTIL THE POLICE ARRIVED AND INSTRUCTED HER TO MOVE TO THE SIDE OF THE ROAD. THE CONTA... Read more
1 injured
Incident date: Mar 26, 2016
TL* THE CONTACT OWNS A 2003 INFINITY I35. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT IT STALLED AGAIN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT COULD NOT BE DIAGNOSED. THE FAILURE OCCURRED ON ANOTHER OCCASION AS THE SLIP, TCS AND THE SERVICE ENGINE SOON WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS ... Read more
Incident date: Mar 16, 2016
TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V054000 (STEERING) HOWEVER THE LOCAL NISSAN DEALER REFUSED TO PERFORM THE REPAIR DUE TO NOT BEING COMPENSATED TO PERFORM THE REPAIR. THE CONTACT ALSO STATED THAT THE NEAREST INFINITI DEALER WAS 118 MILES AWAY AND IT WAS INFORMED THAT THE TOWING SERVICE WOULD BE OUT OF THE CONTACTS EXPENSE. THE ... Read more
Incident date: Feb 27, 2016
ON SEVERAL OCCASIONS WHILE DRIVING MY CAR, IT HAS LOCKED UP ON ME. I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP THREE TIMES FOR THIS SAME ISSUE. THE LAST TIME I TOOK IT IN BECAUSE MY CAR LOCKED UP ON ME AFTER COMING OFF AN HIGHWAY AND I WAS HIT BY ANOTHER CAR. I TOOK IT BACK TO INFINITI WHO CLAIMED THEY COULD NOT DUPLICATE THIS ISSUE. EVEN THOUGH I POINTED THEM TO SCORES AND SCORES OF SIMILAR ISS... Read more
Incident date: Feb 27, 2016
ON SEVERAL OCCASIONS WHILE DRIVING MY CAR, IT HAS LOCKED UP ON ME. I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP THREE TIMES FOR THIS SAME ISSUE. THE LAST TIME I TOOK IT IN BECAUSE MY CAR LOCKED UP ON ME AFTER COMING OFF AN HIGHWAY AND I WAS HIT BY ANOTHER CAR. I TOOK IT BACK TO INFINITI WHO CLAIMED THEY COULD NOT DUPLICATE THIS ISSUE. EVEN THOUGH I POINTED THEM TO SCORES AND SCORES OF SIMILAR ISS... Read more
Incident date: Feb 27, 2016
ON SEVERAL OCCASIONS WHILE DRIVING MY CAR, IT HAS LOCKED UP ON ME. I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP THREE TIMES FOR THIS SAME ISSUE. THE LAST TIME I TOOK IT IN BECAUSE MY CAR LOCKED UP ON ME AFTER COMING OFF AN HIGHWAY AND I WAS HIT BY ANOTHER CAR. I TOOK IT BACK TO INFINITI WHO CLAIMED THEY COULD NOT DUPLICATE THIS ISSUE. EVEN THOUGH I POINTED THEM TO SCORES AND SCORES OF SIMILAR ISS... Read more
Incident date: Mar 9, 2016
TL* THE CONTACT OWNS A 2010 INFINITI QX56. WHILE DRIVING 55 MPH, THE CONTACT NOTICED A KNOCKING NOISE COMING FROM THE PASSENGER SIDE DASHBOARD. THE CONTACT STATED THAT THE NOISE OCCURRED RANDOMLY WHILE DRIVING AND WHILE PARKED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Incident date: Dec 21, 2015
VEHICLE WON'T START REPLACED BATTERY 2 WITHIN 4 MONTHS INFINITY DEALERSHIP CAN'T FIND OUT WHAT THE PROBLEM IS BUT CAR WON'T START . CAN CHARGE BATTERY DRIVE SMALL DISTANCE AND CAR WILL NOT START HAD TWO PLACES CHECK ALTERNATOR AND STARTER STATED NO PROBLEM BUT UNABLE TO FIND THE DRAIN
Incident date: Dec 21, 2015
VEHICLE WON'T START REPLACED BATTERY 2 WITHIN 4 MONTHS INFINITY DEALERSHIP CAN'T FIND OUT WHAT THE PROBLEM IS BUT CAR WON'T START . CAN CHARGE BATTERY DRIVE SMALL DISTANCE AND CAR WILL NOT START HAD TWO PLACES CHECK ALTERNATOR AND STARTER STATED NO PROBLEM BUT UNABLE TO FIND THE DRAIN
Incident date: Dec 21, 2015
VEHICLE WON'T START REPLACED BATTERY 2 WITHIN 4 MONTHS INFINITY DEALERSHIP CAN'T FIND OUT WHAT THE PROBLEM IS BUT CAR WON'T START . CAN CHARGE BATTERY DRIVE SMALL DISTANCE AND CAR WILL NOT START HAD TWO PLACES CHECK ALTERNATOR AND STARTER STATED NO PROBLEM BUT UNABLE TO FIND THE DRAIN
Incident date: Mar 28, 2016
NISSAN CAMPAIGN ID P3104, REF ITB03-007 DESCRIBES EXACT PROBLEM. THE VIN NUMBER OF OUR CAR IS WITHIN RANGE OF CAMPAIGN LISTED VIN #'S BUT NISSAN INSISTED TODAY THAT OUR CAR WAS NOT COVERED BY CAMPAIGN. HEAT/AIR TEMPERATURE CONTROLS AND RADIO DO NOT OPERATE. PROBLEM HAS OCCURRED OVER PAST SEVERAL YEARS INTERMITTENTLY, BUT NOW WILL NOT FUNCTION AT ALL. NISSAN IS REFUSING TO HONOR THEIR OWN CAMPA... Read more
Incident date: Mar 3, 2014
RIGHT REAR DOOR DOES NOT LOCK OR UNLOCK WHEN DRIVER ACTIVATES DOOR LOCK LEVER. ALSO DOES NOT UNLOCK OR LOCK WHEN USING THE REMOTE DOOR LOCK/UNLOCK DEVICE. THIS FIRST OCCURRED AT ABOUT 100,000 MILES. THE DEALERSHIP DIAGNOSED THE PROBLEM AS A FAULTY DOOR LOCK ASSEMBLY AND SAID THE REPAIR COST WOULD BE OVER $700. I CHOSE NOT TO HAVE IT REPAIRED. THE SAME PROBLEMS APPLY TO THE FRONT PASSENGER SIDE ... Read more
Incident date: Mar 24, 2016
TL* THE CONTACT OWNS A 2003 INFINITI G35. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER A FEW MINUTES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK AND THE CAMSHAFT FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN ... Read more
Incident date: Mar 5, 2016
AIR BAG LIGHT IS BLINKING AND IT WILL NOT STOP. AFTER A VISIT TO THE INFINITI DEALER HERE IN KANSAS CITY THEY TOLD ME THE "OCCUPATION SENSOR" IS BAD AND THE TOTAL COST TO REPAIR WOULD BE $5488.67 THIS IS A SERIOUS ISSUE WITH THE AIRBAG AS NOW THE OCCUPANTS ARE NOT PROTECTED AND NISSAN AND THE NHTSA NEED TO ISSUE A RECALL. THIS IS 1 OF 1000'S OF COMPLAINTS REGARDING THIS AND THE EXTRAVAGANT COST ... Read more
Incident date: Jan 13, 2016
I BROUGHT MY CAR INSIDE TO VACUME IT OUT ON A COLD DAY .I CLOSED ALL THE DOORS AND BOTH PASSENGER SIDE DOORS NEVER OPENED AGAIN.THE DEALER SAID IT NEEDED ACTUATORS FOR AROUND $1,500.00 PLUS THE COST OF NEW DOOR PANELS BECAUSE THEY CANT GET THE DOORS OPEN.I WENT THROUGH THIS LAST WINTER WITH THE RIGHT FRONT DOOR.
Incident date: Mar 16, 2016
THE AIRBAG LIGHT COMES ON INDICATING THAT THE PASSENGER AIRBAG IS OFF. THIS OCCURS ANYTIME A PASSENGER SITS IN THE FRONT SEAT, REGARDLESS OF WEIGHT OR HEIGHT.
Incident date: Mar 15, 2016
THIS CAR SHOULD BE CALLED, IT IS UNSAFE TO DRIVE AS THE ENGINE JUST STOPS. I WAS DRIVING ALONG, WHEN ALL OF SUDDEN MY CAR JUST DIED, WHEN I STOPPED, I COULDN'T GET THE VEHICLE STARTED, IT WAS ACTING LIKE IT DIDN'T HAVE GAS OR THE BATTERY DIED. A LIGHT SAYING VDC (SLIPPED) TURNED ON AS WELL AS THE SERVICE ENGINE SOON. I LET IT SIT FOR A FEW MINUTES AND IT STARTED. THE ENGINE STOPPED WHEN I WAS ON T... Read more
Incident date: Feb 16, 2016
DURING 2 RAIN EVENTS, THE HORNS BEGAN TO BLOW AND CONTINUED TO BLOW UNTIL THE BURNED OUT. IF THIS WERE TO HAPPEN WHILE THE DRIVER WAS NOT PRESENT, DRIVER WOULD HAVE NO WAY OF KNOWING IF THE HORNS WERE WORKING UNTIL THEY WERE REQUIRED. OTHER CASES OF THIS HAVE BEEN DOCUMENTED ON G35DRIVER.COM. I AM THE FIRST OWNED OF THE CAR AND IT HAS BEEN GARAGED FOR ALL OF ITS LIFE. BOTH TIMES IT HAPPENED AF... Read more
Incident date: Mar 4, 2016
THIRD HIGH MOUNT BRAKE LIGHT IS INTERMITTENT POSSIBLY CREATING CONFUSION TO DRIVER BEHIND ME. THIS HAS BEEN AN ON GOING PROBLEM AND HAS BEEN REPORTED BY MULTIPLE DRIVERS ON G35DRIVER.COM. THIS HAPPENS WHETHER STATIONARY OR DRIVING. AT TIMES IT MAY APPEAR DULL.
Incident date: Mar 10, 2016
TL* THE CONTACT OWNS A 2008 INFINITI G35. THE CONTACT STATED THAT WHILE TURNING ON THE VEHICLE, THE ENGINE REVVED AND THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT ATTEMPTED TO APPLY THE BRAKES HOWEVER, THE BRAKES FAILED. THE BRAKE PEDAL FELL TO THE FLOORBOARD. THE CONTACT CRASHED INTO A BUILDING AND THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED. A POLICE REPORT WAS NOT FILED. THE ... Read more
Crash