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Vehicle Safety

Vehicle Recalls320,000+ NHTSA safety recalls Browse VehiclesEvery make, model and year Complaints2.1M+ consumer safety complaints TSBs4.7M technical service bulletins VIN LookupDecode any vehicle VIN instantly OBD Codes12,000+ diagnostic trouble codes Fuel EconomyEPA MPG data for all vehicles Safety Ratings11,700+ NHTSA crash test ratings Investigations5,300+ NHTSA defect investigations StatisticsRecall trends & safety analysis Compare VehiclesTwo vehicles side by side

Consumer Safety

Product Safety9,700+ CPSC product recalls Food Safety28,600+ FDA food recalls Pet Safety1.3M FDA animal adverse events Drug Safety17,500+ FDA drug recalls Device Safety38,400+ FDA device recalls Workplace Safety102,900+ OSHA injury reports Brand HistoryRecall lookup by company

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Bridge Safety624,000 bridge inspections Aviation Safety30,000+ NTSB aviation events Dam Safety92,600 dam safety records Water Safety433,000+ public water systems Railroad Safety438,000+ rail crossings Pipeline Safety8,800+ pipeline incidents State DashboardsSafety grades for all 50 states ZIP ReportAny 5-digit ZIP across 9 datasets

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Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 9,875 complaints for INFINITI

INFINITI G35 (2005) - AIR BAGS Jul 11, 2016
Incident date: Jun 8, 2015
TL* THE CONTACT OWNS A 2005 INFINITI G35. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000. THE VIN WAS NOT AVAILABLE.
INFINITI G35 (2006) - AIR BAGS Jul 11, 2016
Incident date: Jun 29, 2016
"TAKATA RECALL" - WHEN STARTING AND DRIVING THE CAR, THE SEAT BELT/AIR BAG LIGHT FLASHES CONSISTENTLY. THIS HAS BEEN GOING ON FOR MORE THAN A WEEK. I TOOK IT TO THE INFINITI DEALER ON 7/2 AND HAD A DIAGNOSTIC PERFORMED AT WHICH TIME I WAS TOLD IT HAD TO DO WITH A PREVIOUS RECALL AND THEY WERE ABLE TO RESET IT. HOWEVER WHEN I STARTED THE CAR, THE FLASHING LIGHT INDICATOR FOR THE SEAT BELT/AIR BAG ... Read more
INFINITI G35 (2006) - SEAT BELTS Jul 11, 2016
Incident date: Jun 29, 2016
"TAKATA RECALL" - WHEN STARTING AND DRIVING THE CAR, THE SEAT BELT/AIR BAG LIGHT FLASHES CONSISTENTLY. THIS HAS BEEN GOING ON FOR MORE THAN A WEEK. I TOOK IT TO THE INFINITI DEALER ON 7/2 AND HAD A DIAGNOSTIC PERFORMED AT WHICH TIME I WAS TOLD IT HAD TO DO WITH A PREVIOUS RECALL AND THEY WERE ABLE TO RESET IT. HOWEVER WHEN I STARTED THE CAR, THE FLASHING LIGHT INDICATOR FOR THE SEAT BELT/AIR BAG ... Read more
INFINITI QX56 (2011) - FUEL/PROPULSION SYSTEM Jul 8, 2016
Incident date: Jun 30, 2016
FUEL LEVELING SENSOR IS FAULTY IN A LARGE VARIETY OF INFINITI CARS, BUT THERE IS NOT RECALL FOR MY VIN. THE CAR'S FUEL GAUGE GOES UP AND DOWN ALL THE TIME AND TELLS ME I'M ON EMPTY WHEN I'M NOT AND NEVER REGISTERS FULL EVEN WHEN IT WAS JUST FILLED UP. IT CAN JUMP FROM READING 330 MILES LEFT TO EMPTY DOWN TO 299 AND BACK UP TO 330 IN JUST A FEW SECONDS. THE DIAGNOSTIC CONFIRMED A PROBLEM, BUT THEY ... Read more
INFINITI QX56 (2011) - POWER TRAIN Jul 8, 2016
Incident date: Jun 30, 2016
FUEL LEVELING SENSOR IS FAULTY IN A LARGE VARIETY OF INFINITI CARS, BUT THERE IS NOT RECALL FOR MY VIN. THE CAR'S FUEL GAUGE GOES UP AND DOWN ALL THE TIME AND TELLS ME I'M ON EMPTY WHEN I'M NOT AND NEVER REGISTERS FULL EVEN WHEN IT WAS JUST FILLED UP. IT CAN JUMP FROM READING 330 MILES LEFT TO EMPTY DOWN TO 299 AND BACK UP TO 330 IN JUST A FEW SECONDS. THE DIAGNOSTIC CONFIRMED A PROBLEM, BUT THEY ... Read more
INFINITI G35 (2003) - ELECTRICAL SYSTEM Jul 5, 2016
Incident date: Jun 24, 2016
WHILE DRIVING, THE VEHICLE TURNED OFF ON 2 OCCASIONS. ON SEVERAL OCCASIONS, IT LOST POWER, AND THEN RECOVERED, BUT TWICE, IT LITERALLY TURNED COMPLETELY OFF. THE "SLIP", "VDC OFF", AND "SERVICE ENGINE SOON" LIGHTS ALL APPEARED. I TOOK IT TO MY LOCAL INFINITI DEALER WHO SAID IT WAS SUBJECT TO A RECALL FOR EARLIER-PRODUCED MODELS, AND SUBJECT TO A BULLETIN WHICH DESCRIBED EXACTLY WHAT HAD HAPPENE... Read more
INFINITI G35 (2003) - ENGINE Jul 5, 2016
Incident date: Jun 24, 2016
WHILE DRIVING, THE VEHICLE TURNED OFF ON 2 OCCASIONS. ON SEVERAL OCCASIONS, IT LOST POWER, AND THEN RECOVERED, BUT TWICE, IT LITERALLY TURNED COMPLETELY OFF. THE "SLIP", "VDC OFF", AND "SERVICE ENGINE SOON" LIGHTS ALL APPEARED. I TOOK IT TO MY LOCAL INFINITI DEALER WHO SAID IT WAS SUBJECT TO A RECALL FOR EARLIER-PRODUCED MODELS, AND SUBJECT TO A BULLETIN WHICH DESCRIBED EXACTLY WHAT HAD HAPPENE... Read more
INFINITI G35 (2003) - POWER TRAIN Jul 5, 2016
Incident date: Jun 24, 2016
WHILE DRIVING, THE VEHICLE TURNED OFF ON 2 OCCASIONS. ON SEVERAL OCCASIONS, IT LOST POWER, AND THEN RECOVERED, BUT TWICE, IT LITERALLY TURNED COMPLETELY OFF. THE "SLIP", "VDC OFF", AND "SERVICE ENGINE SOON" LIGHTS ALL APPEARED. I TOOK IT TO MY LOCAL INFINITI DEALER WHO SAID IT WAS SUBJECT TO A RECALL FOR EARLIER-PRODUCED MODELS, AND SUBJECT TO A BULLETIN WHICH DESCRIBED EXACTLY WHAT HAD HAPPENE... Read more
INFINITI G35 (2005) - ENGINE Jul 2, 2016
Incident date: Jul 1, 2016
SERVICE ENGINE SOON, VDC OFF, AND SLIP LIGHTS ALL COME ON FROM START UP OF VEHICLE. ENGINE BOGS A LOT, SPECIALLY WHEN SLIGHTLY MORE AGRESIVE ACCELERATION. I CHANGED HID WIRE BY PULLING OUT THE HEADLIGHT UNIT AND THE NEXT TIME I DROVE IT THIS HAPPENED.
INFINITI G35 (2005) - POWER TRAIN Jul 2, 2016
Incident date: Jul 1, 2016
SERVICE ENGINE SOON, VDC OFF, AND SLIP LIGHTS ALL COME ON FROM START UP OF VEHICLE. ENGINE BOGS A LOT, SPECIALLY WHEN SLIGHTLY MORE AGRESIVE ACCELERATION. I CHANGED HID WIRE BY PULLING OUT THE HEADLIGHT UNIT AND THE NEXT TIME I DROVE IT THIS HAPPENED.
INFINITI G35 (2005) - UNKNOWN OR OTHER Jul 2, 2016
Incident date: Jul 1, 2016
SERVICE ENGINE SOON, VDC OFF, AND SLIP LIGHTS ALL COME ON FROM START UP OF VEHICLE. ENGINE BOGS A LOT, SPECIALLY WHEN SLIGHTLY MORE AGRESIVE ACCELERATION. I CHANGED HID WIRE BY PULLING OUT THE HEADLIGHT UNIT AND THE NEXT TIME I DROVE IT THIS HAPPENED.
INFINITI EX35 (2008) - UNKNOWN OR OTHER Jul 1, 2016
Incident date: Jun 26, 2016
VARIOUS CRACKS HAVE FORMED IN THE LEATHER DASHBOARD. ONE NEAR THE ODOMETER READINGS EXTENDING TOWARDS THE DRIVER SIDE WINDOW. A SECOND TO THE LEFT OF THE CENTER DASH EXTENDING FROM TOP TO BOTTOM. CONTACT INFINITI CONSUMER AFFAIRS BECAUSE THEY REPLACED FX35 DASHBOARDS WITH THE SAME ISSUE. THEY SAID THEY WOULD NOT REPLACE MY VEHICLE DASH. I FIRST NOTICED THE CRACKS ON JUNE 26, 2016. CALLED INFINITI... Read more
INFINITI G37 (2010) - WHEELS Jun 30, 2016
Incident date: Jun 30, 2016
MY 2010 G37 INFINITI IS EQUIPPED WITH MICHELIN PILOT SPORT A/S 3 TIRES, SIZE 245/45R18. ONLY HAD THE VEHICLE 30 DAYS AND WHILE DRIVING APPROXIMATELY 55 MPH ON HIGHWAY, THE REAR PASSENGER SIDE TIRE BLEW OUT AND CAUSED THE VEHICLE TO CRASH. THE VEHICLE WAS DAMAGED BAD AND NOT DRIVABLE AND HAD TO BE TOWED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED BECAUSE IT DID NOT INVOLVE ANOTHER VE... Read more
Crash
INFINITI FX35 (2003) - ENGINE Jun 29, 2016
Incident date: Jun 28, 2016
TL* THE CONTACT OWNS A 2003 INFINITI FX35. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER WAITING TEN MINUTES, THE VEHICLE RESUMED NORMAL OPERATION; HOWEVER, THE FAILURE RECURRED THREE TIMES BEFORE REACHING HIS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
INFINITI QX56 (2005) - AIR BAGS Jun 29, 2016
Incident date: Jun 1, 2010
THE LIGHT STAY LIT LIKE THERE IS A PROBLEM WHEN I SPEAK WITH NISSAN AND INFINITY THEY STATES THEIR IS NO RECALL.
INFINITI Q50 (2015) - AIR BAGS Jun 28, 2016
Incident date: Jun 1, 2016
THE VEHICLE IS ON A NATIONAL DO NOT SELL LIST, THIS IS AWFUL FOR RESALE VALUE!!!
INFINITI Q50 (2015) - STEERING Jun 28, 2016
Incident date: Jun 1, 2016
THE VEHICLE IS ON A NATIONAL DO NOT SELL LIST, THIS IS AWFUL FOR RESALE VALUE!!!
INFINITI G35 (2003) - ENGINE Jun 28, 2016
Incident date: Jul 30, 2015
TL* THE CONTACT OWNS A 2003 INFINITI G35. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT STATED THAT THE DYNAMIC CONTROL, SLIP INDICATOR, AND BATTERY WARNING LIGHTS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND WAS UNABLE TO RESTART TO THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE CRANK POSIT... Read more
INFINITI G35 (2004) - ELECTRICAL SYSTEM Jun 28, 2016
Incident date: Jun 28, 2016
AS PREVIOUSLY MENTIONED AND DEPICTED COPIOUS TIMES ON MULTIPLE SITES, MY 2004 G35 (BUILT IN 2003 AND PURCHASED 11/03 W/ ONLY 43,544 MILES) STALLS W/O WARNING. ENGINE AND VDC LIGHTS SHOW ONLY AFTER ENGINE STALLS. IF IDLE RPMS ARE INCREASED TO 1,000, TO PREVENT STALLING, THE ENGINE IDLE LOPES NOTICEABLY. THIS SAFETY ISSUE HAS OCCURRED BOTH WHILE STOPPED (STOP LIGHTS/SIGNS) AND WHILE DRIVING 4 OUT... Read more
INFINITI G35 (2004) - ENGINE Jun 28, 2016
Incident date: Jun 28, 2016
AS PREVIOUSLY MENTIONED AND DEPICTED COPIOUS TIMES ON MULTIPLE SITES, MY 2004 G35 (BUILT IN 2003 AND PURCHASED 11/03 W/ ONLY 43,544 MILES) STALLS W/O WARNING. ENGINE AND VDC LIGHTS SHOW ONLY AFTER ENGINE STALLS. IF IDLE RPMS ARE INCREASED TO 1,000, TO PREVENT STALLING, THE ENGINE IDLE LOPES NOTICEABLY. THIS SAFETY ISSUE HAS OCCURRED BOTH WHILE STOPPED (STOP LIGHTS/SIGNS) AND WHILE DRIVING 4 OUT... Read more
INFINITI G35 (2004) - FUEL/PROPULSION SYSTEM Jun 28, 2016
Incident date: Jun 28, 2016
AS PREVIOUSLY MENTIONED AND DEPICTED COPIOUS TIMES ON MULTIPLE SITES, MY 2004 G35 (BUILT IN 2003 AND PURCHASED 11/03 W/ ONLY 43,544 MILES) STALLS W/O WARNING. ENGINE AND VDC LIGHTS SHOW ONLY AFTER ENGINE STALLS. IF IDLE RPMS ARE INCREASED TO 1,000, TO PREVENT STALLING, THE ENGINE IDLE LOPES NOTICEABLY. THIS SAFETY ISSUE HAS OCCURRED BOTH WHILE STOPPED (STOP LIGHTS/SIGNS) AND WHILE DRIVING 4 OUT... Read more
INFINITI FX35 (2005) - SERVICE BRAKES Jun 27, 2016
Incident date: Jun 20, 2016
ON MONDAY, JUNE 20 AS I WAS DRIVING UP THE RAMP TO GO TO THE GW BRIDGE, THERE WAS A LOT OF TRAFFIC AND WE WERE IN A SLOW MOTION. I WAS PRESSING THE BRAKES TO AVOID HITTING THE OTHER CAR BUT MY CAR KEPT ON ROLLING AND THEREFORE IT HIT THE BUMPER OF THE ACURA CAR IN FRONT OF ME. WHAT I DO NOT UNDERSTAND WAS THE BRAKES WERE SERVICED 3 MONTHS BEFORE, BUT STILL IT DID NOT WORK AND I WAS VERY SURE TH... Read more
Crash
INFINITI G35 (2003) - ENGINE Jun 27, 2016
Incident date: Jun 24, 2016
JUST BOUGHT AN 03 G35 SEDAN AND AFTER ALMOST GETTING INVOLVED ON AN ACCIDENT BECAUSE MY CAR SHUTS OFF IN THE MIDDLE OF THE FREEWAY ON MY WAY HOME FROM WORK.I'VE BEEN DOING SOME RESEARCH AND THERE'S A RECALL FOR DEFECTIVE SENSORS THAT CAUSES THE ENGINE TO STOP WITHOUT A WARNING (CAMSHAFT POSITION SENSORS AND CRANK POSITION SENSOR ) I'VE CONTACTED INFINITI CONSUMER AFFAIRS ABOUT THIS PROBLEM AND T... Read more
INFINITI I30 (2000) - STEERING Jun 27, 2016
Incident date: Jun 25, 2016
DRIVE TO GAS STATION A MILE AWAY WAS A DANGEROUS EXPERIENCE, THE ISSUE I THOUGHT WAS A TIRE BLOWN OUT HAS BEEN INSPECTED BY LOCAL POLICE OFFICER UPON OCCURRENCE AND DETERMINED IT IS SUSPENSION DEFECT. RIGHT REAR AXLE IS WHERE THE LOUD GRINDING STARTED
INFINITI I30 (2000) - SUSPENSION Jun 27, 2016
Incident date: Jun 25, 2016
DRIVE TO GAS STATION A MILE AWAY WAS A DANGEROUS EXPERIENCE, THE ISSUE I THOUGHT WAS A TIRE BLOWN OUT HAS BEEN INSPECTED BY LOCAL POLICE OFFICER UPON OCCURRENCE AND DETERMINED IT IS SUSPENSION DEFECT. RIGHT REAR AXLE IS WHERE THE LOUD GRINDING STARTED
INFINITI I35 (2002) - ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY Jun 27, 2016
Incident date: Jun 24, 2016
TL* THE CONTACT OWNS A 2002 INFINITI I35. WHILE DRIVING APPROXIMATELY 60 MPH, THE TEMPERATURE GAUGE INCREASED AND THE VEHICLE OVERHEATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND LET IT COOL OFF BEFORE TAKING IT TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE RADIATOR FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILU... Read more
INFINITI QX56 (2004) - SERVICE BRAKES Jun 26, 2016
Incident date: Jun 13, 2016
EMERGENCY BRAKE: E-BRAKE APPEARS TO ENGAGE ON ITS OWN AND THE BRAKE LIGHT INDICATOR COMES ON. THERE'S ALSO A GRINDING SOUND WHEN BRAKE IS PRESSED. GRINDING SOUNDS ONLY OCCURS WHEN THIS ISSUE COMES UP. EXHAUST MANIFOLDS: WAS NOTIFIED BY THE DEALER UPON A SERVICE INSPECTION THAT THERE WAS A SMALL CRACK IN THE EXHAUST MANIFOLDS. IS THIS A NORMAL THING? AND SHOULD THIS BE A RECALL ITEM AS IT C... Read more
INFINITI QX56 (2004) - ENGINE Jun 26, 2016
Incident date: Jun 13, 2016
EMERGENCY BRAKE: E-BRAKE APPEARS TO ENGAGE ON ITS OWN AND THE BRAKE LIGHT INDICATOR COMES ON. THERE'S ALSO A GRINDING SOUND WHEN BRAKE IS PRESSED. GRINDING SOUNDS ONLY OCCURS WHEN THIS ISSUE COMES UP. EXHAUST MANIFOLDS: WAS NOTIFIED BY THE DEALER UPON A SERVICE INSPECTION THAT THERE WAS A SMALL CRACK IN THE EXHAUST MANIFOLDS. IS THIS A NORMAL THING? AND SHOULD THIS BE A RECALL ITEM AS IT C... Read more
INFINITI G37 (2009) - AIR BAGS Jun 24, 2016
Incident date: May 24, 2016
THE PASSENGER SIDE AIRBAG SENSOR IS FAULTY. IT SAYS THAT THE AIRBAG IS OFF EVEN WHEN SOMEONE IS OCCUPYING THE PASSENGER SEAT. INFINITI QUOTED $7,000.00 TO REPAIR THE SENSOR. THE ENTIRE SEAT NEEDS TO BE REPLACED. THIS IS OBVIOUSLY A MANUFACTURERS DEFECT.
INFINITI G37 (2009) - UNKNOWN OR OTHER Jun 24, 2016
Incident date: May 24, 2016
THE PASSENGER SIDE AIRBAG SENSOR IS FAULTY. IT SAYS THAT THE AIRBAG IS OFF EVEN WHEN SOMEONE IS OCCUPYING THE PASSENGER SEAT. INFINITI QUOTED $7,000.00 TO REPAIR THE SENSOR. THE ENTIRE SEAT NEEDS TO BE REPLACED. THIS IS OBVIOUSLY A MANUFACTURERS DEFECT.
INFINITI G35 (2005) - ELECTRICAL SYSTEM Jun 22, 2016
Incident date: Mar 14, 2016
TAKATA RECALL: MY CAR STARTED HAVING PROBLEMSWITH IN 2 WEEKS. THE CAR WOULD TURN OFF WITH NO WARNING, THE GAUGES ARE BROKE,HAS FUNNY SMELL OF GAS, FUEL PUMP IS BROKE,THE TEMP GUAGUE IS BROKE,STALLS,ELECTICAL PROBLEMS,BROKE/CRACKED GASKET,LEAKING COOLANT AND OIL.
INFINITI G35 (2005) - ENGINE Jun 22, 2016
Incident date: Mar 14, 2016
TAKATA RECALL: MY CAR STARTED HAVING PROBLEMSWITH IN 2 WEEKS. THE CAR WOULD TURN OFF WITH NO WARNING, THE GAUGES ARE BROKE,HAS FUNNY SMELL OF GAS, FUEL PUMP IS BROKE,THE TEMP GUAGUE IS BROKE,STALLS,ELECTICAL PROBLEMS,BROKE/CRACKED GASKET,LEAKING COOLANT AND OIL.
INFINITI G35 (2005) - FUEL/PROPULSION SYSTEM Jun 22, 2016
Incident date: Mar 14, 2016
TAKATA RECALL: MY CAR STARTED HAVING PROBLEMSWITH IN 2 WEEKS. THE CAR WOULD TURN OFF WITH NO WARNING, THE GAUGES ARE BROKE,HAS FUNNY SMELL OF GAS, FUEL PUMP IS BROKE,THE TEMP GUAGUE IS BROKE,STALLS,ELECTICAL PROBLEMS,BROKE/CRACKED GASKET,LEAKING COOLANT AND OIL.
INFINITI M45 (2007) - ENGINE Jun 22, 2016
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2007 INFINITI M45. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. IN ORDER TO RESTART THE VEHICLE, THE CONTACT HAD TO COMPLETELY TURN OFF THE VEHICLE AND OR PLACE THE VEHICLE IN PARK. THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CAM SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE W... Read more
INFINITI Q50 (2015) - SERVICE BRAKES Jun 22, 2016
Incident date: Jun 22, 2016
WHEN THE CAR HAD 8K MILES ON IT, THE FRONT ROTORS WENT BAD I.E. DEFECTED AND INFINITI DEALER FIXED THEM AND REPLACED THE FRONT PADS AS A WARRANTY ITEM. NOW AT UNDER 24K MILES, THE REAR BREAKS ARE GONE BAD BUT THE DEALER AND INFINITI CORP. ARE DENYING THEY'RE DEFECTED AND REFUSE TO FIX THEM. THIS IS MY 3RD INFINITI, I HAD BEFORE A 2008 G35S, AND 2013 G37S, I DRIVE MY CAR REGULARLY IN TOWN AND HIGHW... Read more
INFINITI QX60 (2014) - AIR BAGS Jun 22, 2016
Incident date: Sep 22, 2014
I HAVE BEEN HAVING ISSUES WITH MY INFINITI QX60 SINCE I PURCHASED IT 09/2014. THERE IS A PROBLEM WITH IT ACCELERATING. I WOULD PRESS ON THE GAS AND IT WOULDN'T GIVE ME THE ACELLERATION THAT I WOULD EXPECT FROM THIS CAR... IT IS VERY SLUGGISH. I HAVE TOLD THIS TO THE DEALERSHIP ON SEVERAL OCCASIONS SINCE 2014. EVERY TIME THEY CHECKED IT, THEY SAID THERE WASN'T A PROBLEM. ONE TIME, I RECEIVED THE S... Read more
INFINITI QX60 (2014) - VEHICLE SPEED CONTROL Jun 22, 2016
Incident date: Sep 22, 2014
I HAVE BEEN HAVING ISSUES WITH MY INFINITI QX60 SINCE I PURCHASED IT 09/2014. THERE IS A PROBLEM WITH IT ACCELERATING. I WOULD PRESS ON THE GAS AND IT WOULDN'T GIVE ME THE ACELLERATION THAT I WOULD EXPECT FROM THIS CAR... IT IS VERY SLUGGISH. I HAVE TOLD THIS TO THE DEALERSHIP ON SEVERAL OCCASIONS SINCE 2014. EVERY TIME THEY CHECKED IT, THEY SAID THERE WASN'T A PROBLEM. ONE TIME, I RECEIVED THE S... Read more
INFINITI QX60 (2014) - UNKNOWN OR OTHER Jun 22, 2016
Incident date: Sep 22, 2014
I HAVE BEEN HAVING ISSUES WITH MY INFINITI QX60 SINCE I PURCHASED IT 09/2014. THERE IS A PROBLEM WITH IT ACCELERATING. I WOULD PRESS ON THE GAS AND IT WOULDN'T GIVE ME THE ACELLERATION THAT I WOULD EXPECT FROM THIS CAR... IT IS VERY SLUGGISH. I HAVE TOLD THIS TO THE DEALERSHIP ON SEVERAL OCCASIONS SINCE 2014. EVERY TIME THEY CHECKED IT, THEY SAID THERE WASN'T A PROBLEM. ONE TIME, I RECEIVED THE S... Read more
INFINITI QX56 (2006) - SERVICE BRAKES Jun 21, 2016
Incident date: Jun 20, 2016
WHEN APPLYING THE BRAKES A GRINDING SOUND OCCURS. THE ABS WARNING COMES ON AND YOU REALLY DON'T HAVE CONTROL OF THE VEHICLE. IT IS REALLY SCARY. IT HAS HAPPENED A FEW TIMES BUT YESTERDAY WAS A VERY CLOSE CALL.
INFINITI QX56 (2004) - STEERING Jun 20, 2016
Incident date: Jan 28, 2016
ENTIRE STEERING COLUMN ASSEMBLY BECAME COMPLETELY LOOSE, MOVING UP AND DOWN (WHILE UNDERWAY, STOPPED, OR WHEN VEHICLE IS TURNED OFF). THE ENTIRE COLUMN FROM ALL THE WAY INTO THE DASH, THRU THE COLUMN TO THE STEERING WHEEL MOVES (UNCONTROLLABLY) UP AND DOWN CAUSING SERIOUSLY UNSAFE STEERING AND LOOSE OF CONTROL AND RISK OF A CRASH. BEARING AND SURROUNDING COMPONENTS WITHIN STEERING COLUMN LOOSE... Read more
INFINITI G35 (2007) - UNKNOWN OR OTHER Jun 19, 2016
Incident date: Oct 1, 2015
CAR'S DASH GETS STICKY AND SHINNY WHEN EXPOSED TO DIRECT SUNLIGHT. ONCE STICKY AND SHINNY, IT GETS REFLECTED ON THE FRONT WINDSHIELD OBSTRUCTING MY VISIBILITY ON THE ROAD. THIS CONDITION STARTED ABOUT 7 MONTHS AGO, NOTICED IT AFTER PARKED OUTSIDE UNDER DIRECT SUNLIGHT. CONTACTED THE LOCAL REP AND WAS INFORMED I HAD TO PAY FOR THE DASH REPLACEMENT AS THE MANUFACTURER IS NOT RECOGNIZING THE PROBLEM ... Read more
INFINITI QX4 (2002) - SUSPENSION Jun 18, 2016
Incident date: Jun 1, 2016
EXTREME CORROSION IN THE UNDERCARRIAGE PREVENTS US FROM DRIVING THE CAR. EVEN THOUGH INFINITI HAD A RECALL FOR THIS ISSUE WILL NOT HELP US. PURCHASED THIS CAR NEW AND WILL NEVER PURCHASE ANOTHER INFINITI
INFINITI QX4 (2002) - UNKNOWN OR OTHER Jun 18, 2016
Incident date: Jun 1, 2016
EXTREME CORROSION IN THE UNDERCARRIAGE PREVENTS US FROM DRIVING THE CAR. EVEN THOUGH INFINITI HAD A RECALL FOR THIS ISSUE WILL NOT HELP US. PURCHASED THIS CAR NEW AND WILL NEVER PURCHASE ANOTHER INFINITI
INFINITI Q50 (2015) - AIR BAGS Jun 17, 2016
Incident date: Jun 11, 2016
TL* THE CONTACT OWNS A 2015 INFINITI Q50. WHILE DRIVING 45 MPH, A DEER COLLIDED WITH THE VEHICLE AND LANDED ON THE FRONT DRIVER SIDE OF THE HOOD, WINDSHIELD, AND ROOF. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SCRATCHES ON HER BODY FROM THE BROKEN CLASS, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT COLLISION LOT. THE MANUFACTU... Read more
Crash 1 injured
INFINITI JX35 (2013) - ELECTRICAL SYSTEM Jun 17, 2016
Incident date: Jun 8, 2016
WHILE CAR WAS IN MOTION, FULL DASHBOARD INSTRUMENT PANEL STOPPED WORKING. NO TURN SIGNAL INDICATORS, NO SPEEDOMETER, NO FUEL GAUGE.
INFINITI JX35 (2013) - VEHICLE SPEED CONTROL Jun 17, 2016
Incident date: Jun 8, 2016
WHILE CAR WAS IN MOTION, FULL DASHBOARD INSTRUMENT PANEL STOPPED WORKING. NO TURN SIGNAL INDICATORS, NO SPEEDOMETER, NO FUEL GAUGE.
INFINITI QX60 (2014) - AIR BAGS Jun 10, 2016
Incident date: Dec 2, 2015
TL* THE CONTACT OWNS A 2014 INFINITI QX60. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG OFF WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE... Read more
INFINITI QX60 (2015) - AIR BAGS Jun 9, 2016
Incident date: May 15, 2015
WE PURCHASED A NEW 2015 QX 60 INFINITY IN MAY, 2015. WE NOTICED WHEN MY WIFE SAT IN THE FRONT PASSENGER SEAT, THE AIR BAG LIGHT WENT ON INDICATING THE AIR BAG WOULD NOT DEPLOY IN AN ACCIDENT. DURING THE 6 MONTH SERVICING, I MENTIONED THIS TO THE INFINITY SERVICE DEPT. AND WAS TOLD THEY WOULD RESET THE SENSOR TO ZERO. THEY ALSO SAID THAT IF THE SYSTEM THOUGHT MY WIFE WAS A CHILD BASED ON HER WEIG... Read more
INFINITI FX35 (2005) - UNKNOWN OR OTHER Jun 9, 2016
Incident date: Jan 1, 2009
DOOR LOCKS DO NOT OPEN OR CLOSE BY USING THE REMOTE CONTROLS.
INFINITI G35 (2003) - ENGINE Jun 8, 2016
Incident date: Jun 7, 2016
TL* THE CONTACT OWNS A 2003 INFINITI G35. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE SERVICE ENGINE SOON WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE CAMSHAFT SENSOR FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTUR... Read more
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