Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,743 complaints for INFINITI
Incident date: Aug 27, 2015
IN THE EVENT OF A CRASH NECESSITATING DEPLOYMENT OF THE PASSENGER'S FRONTAL AIR BAG, THE INFLATOR COULD RUPTURE WITH METAL FRAGMENTS STRIKING THE VEHICLE OCCUPANTS POTENTIALLY RESULTING IN SERIOUS INJURY OR DEATH. N THE EVENT OF A CRASH NECESSITATING DEPLOYMENT OF THE PASSENGER’S FRONTAL AIR BAG, THE INFLATOR COULD RUPTURE WITH METAL FRAGMENTS STRIKING THE VEHICLE OCCUPANTS POTENTIALLY RESU... Read more
Incident date: Feb 1, 2016
2007 INFINITI M35. ~71,000 MILES. DASHBOARD TEXTURE IS CHANGING. LIGHT REFLECTS DIFFERENTLY FROM ONE SECTION TO ANOTHER AND FEELS STICKY, LIKE IT IS MELTING, AND NOW IS SHOWING CRACKS.
Incident date: May 6, 2014
TRUNK, PASSENGER DOOR, AND REAR PASSENGER DOOR DO NOT LOCK UNLOCK WHEN USING REMOTE AND/OR CONTROLS ON DRIVERS DOOR THIS IS A SAFETY ISSUE AS NOT BEING ABLE TO LOCK DOORS AFTER ENTERING THE VEHICLE LEAVES THE PASSENGERS AND DRIVER EXPOSED TO CAR JACKING OR OTHER DANGEROUS CRIMES. STARTED AT 47,500 MILES. DEALER SAID $500 PER DOOR TO REPLACE DEFECTIVE ACTUATORS.
Incident date: Mar 3, 2014
WENT TO OPEN DRIVER DOOR AND DOOR HANDLE BROKE OFF. VEHICLE WAS STATIONARY.
Incident date: Apr 1, 2016
WHILE DRIVING WITH AN ADULT OVER 100LB'S IN THE FRONT PASSENGER SEAT THE AIR BAG OFF LIGHT WILL TURN ON. IT SEAMS TO BE CLASSIFYING ADULT PASSENGERS AS CHILDREN AND TURNING THE AIR BAG OFF INCORRECTLY.
Incident date: Jan 7, 2016
TL* THE CONTACT OWNS A 2003 INFINITI M45. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CRANK SHAFT AND CAM SHAFT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE C... Read more
Incident date: Dec 21, 2015
TAKATA RECALL. AIR BAG WARNING LIGHT IS ON. MECHANIC HAS DISABLED AIRBAG SYSTEM.
Incident date: Apr 29, 2016
TL* THE CONTACT OWNS A 1998 INFINITI QX4. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE STEERING WHEEL FRACTURED. AS A RESULT, THE CONTACT WAS UNABLE TO STEER THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL FRACTURED DUE TO CORROSION AND THAT THE STEERING COLUMN AND SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTUR... Read more
Incident date: Apr 29, 2016
TL* THE CONTACT OWNS A 1998 INFINITI QX4. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE STEERING WHEEL FRACTURED. AS A RESULT, THE CONTACT WAS UNABLE TO STEER THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL FRACTURED DUE TO CORROSION AND THAT THE STEERING COLUMN AND SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTUR... Read more
Incident date: Apr 4, 2004
DASHBOARD APPEARS TO BE MELTING AND BUBBLING. THE GLARE OFF THE WINDSHIELD IS VERY HARD TO SEE THROUGH.
Incident date: Mar 1, 2016
TAKATA RECALL MY AIRBAG LIGHT HAS BEEN FLASHING ACCOMPANIED BY SOME CLICKING SOUND OR NOISE THAT STOPS AFTER SOME SECONDS.THIS HAPPENS EACH TIME I TURN ON THE CAR
Incident date: Apr 21, 2016
SENSOR UNIT FAIL THE SENSOR HAS AN INTERNAL FAUL. NEEDS TO REPLACE ...PASSENGER SEAT INFINITII SAID NOT UNDER WARRANTY. WOULD COST ME 7000.00 TO REPAIR... TOOK IT TO DEALER I BOUGHT CAR NEW FROM SEWELL INFINITI ( AIR BAR LIGHT FLASHING WAS DIAGNOSTIC DONE ON THIS AT CAR DEALER ( ALSO THEY SAID NO RECALL ON THIS)
Incident date: May 2, 2016
MY AIRBAG LIGHT STAYS ON CONSTANTLY. THERE IS A KNOCKING SOUND THAT OCCURS AS WELL WHEN I'M DRIVING. I'M CONCERNED IF I'M INVOLVED IN A COLLISION MY AIRBAGS WILL NOT DEPLOY. I CONTACTED INFINITI AND WAS TOLD THEY NEED TO RESET IT AND WILL COST $800.00 AND MY EXTENDED WARRANTY DID NOT COVER IT AND WAS NOT PART OF THE RECALL LIST. THE IPDM ECM RELAY SWITCH CAUSES MY INSTRUMENT CLUSTER GAUGE TO GO IN... Read more
Incident date: May 2, 2016
MY AIRBAG LIGHT STAYS ON CONSTANTLY. THERE IS A KNOCKING SOUND THAT OCCURS AS WELL WHEN I'M DRIVING. I'M CONCERNED IF I'M INVOLVED IN A COLLISION MY AIRBAGS WILL NOT DEPLOY. I CONTACTED INFINITI AND WAS TOLD THEY NEED TO RESET IT AND WILL COST $800.00 AND MY EXTENDED WARRANTY DID NOT COVER IT AND WAS NOT PART OF THE RECALL LIST. THE IPDM ECM RELAY SWITCH CAUSES MY INSTRUMENT CLUSTER GAUGE TO GO IN... Read more
Incident date: Mar 10, 2016
TL* THE CONTACT OWNS A 2003 INFINITI M45. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED WITHOUT WARNING. THE MANUFACTURER AND THE DEALER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 12V088000 (FUEL SYSTEM, GASOLINE) AND 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE FAILURE WOULD RECUR. THE FAILURE ... Read more
Incident date: Mar 10, 2016
TL* THE CONTACT OWNS A 2003 INFINITI M45. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED WITHOUT WARNING. THE MANUFACTURER AND THE DEALER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 12V088000 (FUEL SYSTEM, GASOLINE) AND 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE FAILURE WOULD RECUR. THE FAILURE ... Read more
Incident date: Apr 12, 2016
MY 2009 INFINITI G37, THIRD OWNER, HAS ALWAYS HAD ITS SCHEDULED MAINTENANCES THROUGH INFINITI. TOOK THE CAR IN BECAUSE OF A RATTLE SOUND COMING FROM THE UNDERCARRIAGE. DEALERSHIP DIAGNOSED IT AS "INTERNAL ENGINE DAMAGE." NO INDICATION FROM THE VEHICLE THAT THEIR IS A PROBLEM WITH THE ENGINE. THERE HAS NEVER BEEN A CHECK ENGINE LIGHT DETECTED OR ANY OTHER SYMPTOM - OTHER THAN THE "RATTLE" SOUND - T... Read more
Incident date: Apr 23, 2016
THE CHILD SEAT VEHICLE LATCH ANCHORS ARE PRACTICALLY INACCESSIBLE. THE ANCHORS ARE POSITIONED UNDER THE SEAT CAUSING GREAT DIFFICULTY IN ATTACHING THE CHILD SEAT TO THE BRACKETS. THIS HAS CAUSED INJURY TO THE PERSON ATTEMPTING TO ATTACH THE LATCH TO THE ANCHOR. ALSO IT HAS RESULTED IN IMPROPERLY SECURING THE CHILD SEAT. IT SEEMS TO BE A FACTORY DEFECT, WHEREAS THE ANCHOR WHICH IS SHAPED LIKE AN "L... Read more
1 injured
Incident date: Mar 15, 2016
TL* THE CONTACT OWNS A 2003 INFINITI QX4. WHILE DRIVING OVER 45 MPH, THE FRONT END OF THE VEHICLE SHOOK AND VIBRATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DISCOVERED THAT THE ENGINE CRADLE WAS CRACKED DUE TO RUSTING AND CORROSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Incident date: Apr 1, 2016
2012 INFINITI QX56. CONSUMER WRITES IN REGARDS TO ABNORMAL NOISE FROM TIMING CHAIN AREA AND MAY BE NECESSARY TO REPLACE THE VARIABLE VALVE TIMING CAMSHAFT SPROCKETS TO CORRECT THE PROBLEM. *SMD
Incident date: Apr 11, 2016
INFINITI QX56 HAS A UBIQUITOUS ISSUE WITH TIMING CHAIN FAILURES GOING OUT BETWEEN 60K-80K MILES. THIS PROBLEM IS NOT ONLY A VERY EXPENSIVE REPAIR ($3K TO $5K), BUT IS ALSO A SEVERE SAFETY ISSUE IF TIMING CHAIN WERE TO FAIL ON THE ROADWAY. INFINITI HAS MENTIONED A POSSIBLE RECALL, BUT SEEMS TO STALLING DUE TO THE MASSIVE EXPENSE THAT THEY WOULD HAVE TO BARE. I DETECTED A PROBLEM AT APPROXIMATELY... Read more
Incident date: Apr 26, 2013
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 INFINITI FX35. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V226000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF T... Read more
Incident date: Apr 14, 2016
WHILE TURNING LEFT WITH ON COMING TRAFFIC THE ENGINE DIED. THE CHECK ENGINE LIGHT CAME ON AND THE COMMUNICATIONS CENTER SAID IT WAS EMISSIONS RELATED. THE CAR DID RESTART, THE WARNING LIGHT REMAINS ON, AND AFTER A SHORT DRIVE THERE WAS A BURNING SMELL AND HEAT COMING FROM THE CAR. THE LOCAL NISSAN DEALER WILL ONLY WORK ON IT AS CUSTOMER PAY, AND WILL NOT DO ANY RECALL WORK, SAID I NEED TO GO TO... Read more
Incident date: Mar 23, 2016
WITHOUT WARNING RPM'S DROP TO ABOUT 2,000 AND VEHICLE WILL NOT GO OVER 30 MPH AND JUST STALLS WITH NO OPTION TO BREAK. TURNING THE CAR OFF FOR 30 SECONDS SEEMS TO RESET THE ISSUE, BUT THIS VERY DANGEROUS BECAUSE IT HAPPENS RANDOMLY. THERE IS A TSB ON THIS, BUT IT SHOULD BE RECALLED! IT HAS HAPPENED SEVERAL TIMES AND IT'S VERY SCARY AND COULD RESULT IN A FATA CRASH ON THE HIGHWAY.
Incident date: Apr 21, 2016
I AM THE OWNER OF A 2008 INFINITI G35 SEDAN. IT HAS LOW MILES (82,000) FOR THE YEAR AND HAS BEEN METICULOUSLY MAINTAINED AT THE DEALERSHIP THROUGHOUT ITS LIFETIME. RECENTLY WE HAD AN ISSUE WITH AN AIRBAG SENSOR FAILING RESULTING IN THE PASSENGER AIRBAG REMAINING OFF. IN THE EVENT OF A COLLISION THE AIRBAG WOULD NOT DEPLOY AND THIS COULD RESULT IN VERY SERIOUS BODILY INJURY. A QUICK SEARCH ON THE N... Read more
Incident date: Apr 10, 2015
THE BRACKET OF THE DRIVER'S SEAT BROKE. THE SEAT MOVES SUBSTANTIALLY WHEN BRAKING AND ACCELERATING. IT HAS BECOME VERY DANGEROUS TO DRIVE THIS VEHICLE AND THE COST TO REPAIR IT IS OVER $1K.
Incident date: Sep 10, 2010
TL* THE CONTACT OWNS A 2004 INFINITI I35. WHILE DRIVING 80 MPH, THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE LOST POWER AND STALLED. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE COMPUTER SYSTEM WAS REPLACED AFTER THREE REPAIRS; HOWEVER, THE FAILURE RECURRED. THE MAN... Read more
Incident date: Apr 19, 2016
WHILE DRIVING MY VEHICLE I APPLIED THE BRAKES TO SLOW FOR A TURN. MY BRAKES MAKE A LOUD GRINDING SOUND AND WERE NOT PROPERLY WORKING. THE BRAKE LIGHT CAME ON AND PULLED OFF THE ROAD. ONCE THE VEHICLE WAS PUT IN PARK AND RESTARTED THE LIGHT WENT OFF AND THE BRAKES WORKED PROPERLY AGAIN. I HAVE READ SEVERAL OTHER STORIES OF THIS HAPPENING TO OTHERS. WHY ISN'T INFINITI DOING ANYTHING ABOUT THIS? THIS... Read more
Incident date: Apr 17, 2016
TL* THE CONTACT OWNS A 1997 INFINITI Q45. WHILE DRIVING APPROXIMATELY 75 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE STOPPED AFTER THE VEHICLE WAS PLACED INTO THE NEUTRAL POSITION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 162,915.
Incident date: Apr 15, 2016
NHTSA ACTION # 813795. WITHOUT WARNING RPM'S DROP TO ABOUT 2,000 AND VEHICLE WILL NOT GO OVER 30 MPH. TURNING THE CAR OFF FOR 30 SECONDS SEEM TO RESET THE ISSUE, BUT THIS VERY DANGEROUS BECAUSE IT HAPPENS RANDOMLY. I BELIEVE IT IS THE "ECM". THERE IS A TSB ON THIS, BUT IT SHOULD BE RECALLED! IT HAS HAPPENED SEVERAL TIMES AND I HAVE HAD THE ECM REPLACED, TO NO AVAIL. THE LATEST DATE IS BELOW. ## V... Read more
Incident date: Apr 1, 2016
JUST PURCHASED THIS VEHICLE WITH JUST UNDER 53K MILEAGE, 1 OWNER AND SEEMED TO BE WELL KEPTED. WELL OF COURSE AFTER DRIVING THIS 2007 M35X (W/ BOSE & CLIMATE CONTROL WITH MEMORY CONTROL) AROUND, I NOTICED TO BE ADJUSTING MY BACK & BOTTOM MORE & MORE TO GET A COMFORTABLE POSITION WHILE DRIVING... WELL, COME TO FIND OUT, THE ENTIRE SEAT (MAINLY IT'S THE BOTTOM, BACK RIGHT) IS LEANING INTO THE CENT... Read more
1 injured
Incident date: Apr 15, 2016
FIRST OF ALL THIS IS THE SECOND INSTANCE FOR THIS, THE FIRST TIME IT HAPPENED THE DEALER DISMISSED AS THE DRIVE ASSIST BEHAVING NORMALLY. HOWEVER WHILE MY WIFE WAS TAKING OUR SON TO SCHOOL THIS MORNING 04-15-16, THE STEERING WHEEL DECIDED TO TURN TO THE RIGHT SUDDENLY AT 45MPH, LUCKILY MY WIFE WAS ABLE TO CORRECT FOR IT BY STEERING IN THE OPPOSITE DIRECTION. SHE THEN CALLED ME AND SAID THAT SOMETH... Read more
Incident date: Apr 15, 2016
FIRST OF ALL THIS IS THE SECOND INSTANCE FOR THIS, THE FIRST TIME IT HAPPENED THE DEALER DISMISSED AS THE DRIVE ASSIST BEHAVING NORMALLY. HOWEVER WHILE MY WIFE WAS TAKING OUR SON TO SCHOOL THIS MORNING 04-15-16, THE STEERING WHEEL DECIDED TO TURN TO THE RIGHT SUDDENLY AT 45MPH, LUCKILY MY WIFE WAS ABLE TO CORRECT FOR IT BY STEERING IN THE OPPOSITE DIRECTION. SHE THEN CALLED ME AND SAID THAT SOMETH... Read more
Incident date: Apr 8, 2016
2004 INFINITI G35 LOST POWER WHEN DRIVING. SERVICE ENGINE SOON LIGHT AS WELL AS VDC LIGHTS ARE ON. IT IS HESITANT TO START AFTER THAT. HAS HAPPENED AT LEAST ONE TIME EACH DURING THE LAST THREE TIMES THE CAR WAS DRIVEN. MAJOR SAFETY ISSUE AS THE IT HAS HAPPENED WHEN TURNING AT A MAJOR INTERSECTION. LUCKILY WE WERE ABLE TO COAST THE CAR TO THE SIDE OF THE ROAD. SAME ISSUE EXIST ON THE 2003 G35 IN WH... Read more
Incident date: Apr 8, 2016
2004 INFINITI G35 LOST POWER WHEN DRIVING. SERVICE ENGINE SOON LIGHT AS WELL AS VDC LIGHTS ARE ON. IT IS HESITANT TO START AFTER THAT. HAS HAPPENED AT LEAST ONE TIME EACH DURING THE LAST THREE TIMES THE CAR WAS DRIVEN. MAJOR SAFETY ISSUE AS THE IT HAS HAPPENED WHEN TURNING AT A MAJOR INTERSECTION. LUCKILY WE WERE ABLE TO COAST THE CAR TO THE SIDE OF THE ROAD. SAME ISSUE EXIST ON THE 2003 G35 IN WH... Read more
Incident date: Apr 8, 2016
2004 INFINITI G35 LOST POWER WHEN DRIVING. SERVICE ENGINE SOON LIGHT AS WELL AS VDC LIGHTS ARE ON. IT IS HESITANT TO START AFTER THAT. HAS HAPPENED AT LEAST ONE TIME EACH DURING THE LAST THREE TIMES THE CAR WAS DRIVEN. MAJOR SAFETY ISSUE AS THE IT HAS HAPPENED WHEN TURNING AT A MAJOR INTERSECTION. LUCKILY WE WERE ABLE TO COAST THE CAR TO THE SIDE OF THE ROAD. SAME ISSUE EXIST ON THE 2003 G35 IN WH... Read more
Incident date: Mar 1, 2015
TAKATA RECALL VEHICLE PURCHASED AROUND 2009 IN FLORIDA. AIRBAG SAFETY INDICATOR LIGHT FLASHING SOMETIME AROUND EARLY 2015. TOOK VEHICLE FOR SAFETY INSPECTION AND WAS TOLD THAT UPON DEPLOYMENT OF THE AIR BAG, EXCESSIVE INTERNAL PRESSURE IS LIKELY TO CAUSE INFLATOR TO RUPTURE. CONTACTED MANUFACTURER FOR COVERAGE UNDER RECALL, NISSAN / INFINITI REFUSED TO REPLACE THE AIRBAG UNDER RECALL, DESPITE POS... Read more
Incident date: Mar 1, 2015
TAKATA RECALL VEHICLE PURCHASED AROUND 2009 IN FLORIDA. AIRBAG SAFETY INDICATOR LIGHT FLASHING SOMETIME AROUND EARLY 2015. TOOK VEHICLE FOR SAFETY INSPECTION AND WAS TOLD THAT UPON DEPLOYMENT OF THE AIR BAG, EXCESSIVE INTERNAL PRESSURE IS LIKELY TO CAUSE INFLATOR TO RUPTURE. CONTACTED MANUFACTURER FOR COVERAGE UNDER RECALL, NISSAN / INFINITI REFUSED TO REPLACE THE AIRBAG UNDER RECALL, DESPITE POS... Read more
Incident date: Mar 1, 2016
I HAVE A 2014 INFINITI Q50 SX AWD WITH RUN FLAT TIRES I.E. DUNLOP SP SPORT 5000 DSST CTT 245/40R19 ..THESE TIRES ARE DANGEROUS PRONE TO FAILURE FROM THE SLIGHTEST POT IF YOU SHOULD HIT ONE. AT LESS THAN 4K MILES I HAD A TIRE FAILURE AND JUST RECENTTLY ANOTHER FAILURE AAAAAT 14K MILES. I HAVE NEVER HAD TIRE PROBLEMS WITH ANY OF MY PREVIOUS AUTOMOBILES. PLEASE, LOOK INTO THIS MATTER. ... Read more
Incident date: Mar 12, 2016
TAKATA RECALL. I OWN 2005 INFINITY FX45. THEY RECENTLY HAD A MASS RECALL, BUT ONLY IN CERTAIN STATES, "HIGH HUMIDITY " STATES. LET'S RECAP. MY VEHICLE HAS ALWAYS LIVED IN MICHIGAN. MY DASHBOARD IS HIGHLY DAMAGED BY THE BAD ADHESIVE USED IN SEVERAL MODELS COVERING SEVERAL YEAR'S OF INFINITY /NISSAN VEHICLES. WHICH THE COMPANY CLAIMED AGAIN, ONLY OCCURRED IN HIGH HUMIDITY STATES. MISSOURI, F... Read more
1 injured
Incident date: Mar 12, 2016
TAKATA RECALL. I OWN 2005 INFINITY FX45. THEY RECENTLY HAD A MASS RECALL, BUT ONLY IN CERTAIN STATES, "HIGH HUMIDITY " STATES. LET'S RECAP. MY VEHICLE HAS ALWAYS LIVED IN MICHIGAN. MY DASHBOARD IS HIGHLY DAMAGED BY THE BAD ADHESIVE USED IN SEVERAL MODELS COVERING SEVERAL YEAR'S OF INFINITY /NISSAN VEHICLES. WHICH THE COMPANY CLAIMED AGAIN, ONLY OCCURRED IN HIGH HUMIDITY STATES. MISSOURI, F... Read more
1 injured
Incident date: Apr 4, 2016
CAME TO A SLOW STOP AT A RED LIGHT IN MY 2015 INFINITI Q50. MY FOOT WAS DIRECTLY ON THE BRAKE. WITHIN SECONDS THE CAR BEGAN TO PULL FORWARD AND I APPLIED ADDITIONAL PRESSURE ON THE BRAKES BY USING BOTH FEET. THE ENGINE WAS RACING OUT OF CONTROL AND THE TIRES WERE SCREECHING. SIFTING THE GEARS DID NOT HELP. I LET OFF THE BRAKE AND TURNED RIGHT INSTEAD OF STRAIGHT IN ORDER TO AVOID HITTING CARS. SHI... Read more
Incident date: Jan 8, 2016
ALL OF THE PASSENGER DOOR LOCKS HAVE STOPPED WORKING. THE ONLY WAY TO GET INTO THE VEHICLE IS TO USE THE KEY FOB TO ROLL DOWN THE WINDOWS, SO THAT A DOOR CAN BE MANUALLY UNLOCKED. THE INTERIOR ELECTRIC DOOR LOCK MECHANISMS DO NOT WORK EITHER.
Incident date: Mar 23, 2010
TAKATA RECALL AIR BAG DID NOT DEPLOY WHEN STATIONERY 2002 INFINITI QX4 STOPPED AT TRAFFIC LIGHT ON CITY STREET WAS HIT IN THE REAR BY ANOTHER VEHICLE WHICH WAS ACCELERATING. PUSHED INFINITI QX4 25 FEET INTO ONCOMING TRAFFIC.
Crash
1 injured
Incident date: Apr 11, 2015
TL* THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000. ..UPDATED 05/02/16 *BF *TR
INFINITI
Q50 HYBRID
(2014) — STEERING
Apr 6, 2016
Incident date: Apr 1, 2016
WHILE DRIVING AT 40 MILES PER HOUR ON 4/1/16 IN SOUTHERN WISCONSIN MY Q50 HYBRID WITHOUT ANY WARNING WHATSOEVER SUDDENLY AND VIOLENTLY PULLED TO THE RIGHT AND BEGAN HEAVY SHUTTERING ON THE RIGHT SIDE. I HAD TO AGGRESSIVELY HOLD THE WHEEL BETWEEN THE NINE AND TEN O'CLOCK POSITION TO KEEP THE CAR GOING STRAIGHT AND THE CAR FOUGHT ME AND WANTED TO STRONGLY KEEP PULLING RIGHT. THE RIGHT SIGHT OF THE ... Read more
Incident date: Mar 21, 2016
I WAS IN THE PARKING LOT, READY TO PARK MY CAR. I WAS DRIVING VERY SLOW. SUDDENLY, MY CAR ACCELERATED AND I HIT THE BUILDING IN FRONT OF ME. IT TOOK ME BY SURPRISE. EVERYTHING LASTS NO MORE THAN 5 SEC.
Crash
Incident date: Mar 30, 2016
TL* THE CONTACT OWNS A 2003 INFINITI G35. WHILE DRIVING BETWEEN 45 AND 60 MPH, THE VEHICLE SHOOK VIOLENTLY WHILE IDLING. THE CHECK ENGINE LIGHT CODES P0170 AND P0174 ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 189,800.
Incident date: Mar 26, 2016
TL* THE CONTACT OWNS A 2003 INFINITY I35. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT IT STALLED AGAIN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT COULD NOT BE DIAGNOSED. THE FAILURE OCCURRED ON ANOTHER OCCASION AS THE SLIP, TCS AND THE SERVICE ENGINE SOON WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS ... Read more
Incident date: Aug 30, 2015
TL* THE CONTACT OWNS A 2005 INFINITI FX35. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT ATTEMPTED TO MAKE A TURN AND ALL THE AIR BAGS DEPLOYED EXCEPT FOR THE FRONTAL SIDE AIR BAG. THERE WERE NO WARNING INDICATORS OR AN IMPACT. THE CONTACT CALLED THE INSURANCE COMPANY AND THE POLICE AND REMAINED IN THE VEHICLE UNTIL THE POLICE ARRIVED AND INSTRUCTED HER TO MOVE TO THE SIDE OF THE ROAD. THE CONTA... Read more
1 injured