Showing 9,743 complaints for INFINITI
Incident date: Mar 14, 2016
TAKATA RECALL: MY CAR STARTED HAVING PROBLEMSWITH IN 2 WEEKS. THE CAR WOULD TURN OFF WITH NO WARNING, THE GAUGES ARE BROKE,HAS FUNNY SMELL OF GAS, FUEL PUMP IS BROKE,THE TEMP GUAGUE IS BROKE,STALLS,ELECTICAL PROBLEMS,BROKE/CRACKED GASKET,LEAKING COOLANT AND OIL.
Incident date: Jun 22, 2016
WHEN THE CAR HAD 8K MILES ON IT, THE FRONT ROTORS WENT BAD I.E. DEFECTED AND INFINITI DEALER FIXED THEM AND REPLACED THE FRONT PADS AS A WARRANTY ITEM. NOW AT UNDER 24K MILES, THE REAR BREAKS ARE GONE BAD BUT THE DEALER AND INFINITI CORP. ARE DENYING THEY'RE DEFECTED AND REFUSE TO FIX THEM. THIS IS MY 3RD INFINITI, I HAD BEFORE A 2008 G35S, AND 2013 G37S, I DRIVE MY CAR REGULARLY IN TOWN AND HIGHW
... AY, NO EXCESSIVE DRIVING, AND MY REAR BRAKES NEVER WENT BAD ON OTHER INFINITI CARS UNDER 24K MILES. I BELIEVE THE REAR BREAKS HAVE PROBLEMS JUST LIKE THE FRONT ONES DID AND THE DEALER CONSIDERED THEM DEFECTED ROTORS BASICALLY AND FIXED THEM AS A WARRANTY ITEM. THE DEALER RECOMMENDED ME TO REPLACE THEM FEW WEEKS AGO WHEN THE CAR WAS IN THE SHOP FOR SOME ELECTRICAL PROBLEM, BUT THE BREAKS DIDN'T MAKE ANY NOISE AT THE TIME AND I THOUGHT THE DEALER JUST WANTS TO MAKE SOME MONEY. BUT, STARTING YESTERDAY I HEARD THE GRINDING SOUND AND THAT'S WHEN I CALLED THE DEALER BACK AND ALSO TALKED TO INFINITI CONSUMER AFFAIR, AND THEY REFUSED TO COVER THEM.Read more
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2007 INFINITI M45. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. IN ORDER TO RESTART THE VEHICLE, THE CONTACT HAD TO COMPLETELY TURN OFF THE VEHICLE AND OR PLACE THE VEHICLE IN PARK. THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CAM SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE W
... AS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 13V430000 (VEHICLE SPEED CONTROL); HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 182,000.Read more
Incident date: Sep 22, 2014
I HAVE BEEN HAVING ISSUES WITH MY INFINITI QX60 SINCE I PURCHASED IT 09/2014. THERE IS A PROBLEM WITH IT ACCELERATING. I WOULD PRESS ON THE GAS AND IT WOULDN'T GIVE ME THE ACELLERATION THAT I WOULD EXPECT FROM THIS CAR... IT IS VERY SLUGGISH. I HAVE TOLD THIS TO THE DEALERSHIP ON SEVERAL OCCASIONS SINCE 2014. EVERY TIME THEY CHECKED IT, THEY SAID THERE WASN'T A PROBLEM. ONE TIME, I RECEIVED THE S
... AME CAR AS A LOANER CAR WHILE THEY WORKED ON MY CAR, AND I COULD CLEARLY SEE THAT THERE WAS A DIFFERENCE IN THE WAY THAT CAR DROVE VERSUS MINE. THE LOANER CAR DROVE BETTER THAN MY CAR. SO, TO MAKE A LONG STORY SHORT, I DROPPED MY CAR OFF AT THE DEALERSHIP IN MID-MAY (LAST MONTH) TO BE LOOKED AT. THE SERVICE ADVISOR TOLD ME THAT THERE IS AN ISSUE WITH MY CAR (JUDDER ISSUE) AND THEY HAD MY CAR FOR A WEEK. DURING THAT TIME, I WENT ONLINE AND FOUND OTHERS HAD THE SAME COMPLAINTS. ONE PERSON SAID THAT THEIR DEALERSHIP ENDED UP PURCHASING THEIR CAR BACK FROM THEM/ REFUNDED THEIR MONEY BECAUSE THE JUDDER ISSUE WASN'T RESOLVED. I ALSO SPOKE TO A REGIONAL SPECIALIST AT INFINITI AND HAVE A CASE # OF CASE # 22529177. I AM GOING TO CONTACT THE REGIONAL SPECIALIST AGAIN BECAUSE THIS ISSUE ISN'T RESOLVED BUT THE BOTTOM LINE IS THAT INFINITI SELLS INFERIOR CARS. ANOTHER ISSUE IS THE RUBBER MOLDING ON THE PASSENGER RIGHT DOOR IS COMING OFF AND PREVENTING ME FROM CLOSING THE DOOR AND WHEN SOMEONE IS IN THE PASSENGER SEAT, WITH THEIR SEATBELT IS ON, THE AIRBAG LIGHT COMES ON. IM SCARED THAT MY CAR WILL JUST DIE ON ME AS I'M DRIVING IT. WITH ALL THE THINGS THAT ARE HAPPENING WITH AUTOMOBILES THESE DAYS, I DO NOT ANT TO FALL VICTIM TO ANY OF THESE ISSUES.Read more
Incident date: Sep 22, 2014
I HAVE BEEN HAVING ISSUES WITH MY INFINITI QX60 SINCE I PURCHASED IT 09/2014. THERE IS A PROBLEM WITH IT ACCELERATING. I WOULD PRESS ON THE GAS AND IT WOULDN'T GIVE ME THE ACELLERATION THAT I WOULD EXPECT FROM THIS CAR... IT IS VERY SLUGGISH. I HAVE TOLD THIS TO THE DEALERSHIP ON SEVERAL OCCASIONS SINCE 2014. EVERY TIME THEY CHECKED IT, THEY SAID THERE WASN'T A PROBLEM. ONE TIME, I RECEIVED THE S
... AME CAR AS A LOANER CAR WHILE THEY WORKED ON MY CAR, AND I COULD CLEARLY SEE THAT THERE WAS A DIFFERENCE IN THE WAY THAT CAR DROVE VERSUS MINE. THE LOANER CAR DROVE BETTER THAN MY CAR. SO, TO MAKE A LONG STORY SHORT, I DROPPED MY CAR OFF AT THE DEALERSHIP IN MID-MAY (LAST MONTH) TO BE LOOKED AT. THE SERVICE ADVISOR TOLD ME THAT THERE IS AN ISSUE WITH MY CAR (JUDDER ISSUE) AND THEY HAD MY CAR FOR A WEEK. DURING THAT TIME, I WENT ONLINE AND FOUND OTHERS HAD THE SAME COMPLAINTS. ONE PERSON SAID THAT THEIR DEALERSHIP ENDED UP PURCHASING THEIR CAR BACK FROM THEM/ REFUNDED THEIR MONEY BECAUSE THE JUDDER ISSUE WASN'T RESOLVED. I ALSO SPOKE TO A REGIONAL SPECIALIST AT INFINITI AND HAVE A CASE # OF CASE # 22529177. I AM GOING TO CONTACT THE REGIONAL SPECIALIST AGAIN BECAUSE THIS ISSUE ISN'T RESOLVED BUT THE BOTTOM LINE IS THAT INFINITI SELLS INFERIOR CARS. ANOTHER ISSUE IS THE RUBBER MOLDING ON THE PASSENGER RIGHT DOOR IS COMING OFF AND PREVENTING ME FROM CLOSING THE DOOR AND WHEN SOMEONE IS IN THE PASSENGER SEAT, WITH THEIR SEATBELT IS ON, THE AIRBAG LIGHT COMES ON. IM SCARED THAT MY CAR WILL JUST DIE ON ME AS I'M DRIVING IT. WITH ALL THE THINGS THAT ARE HAPPENING WITH AUTOMOBILES THESE DAYS, I DO NOT ANT TO FALL VICTIM TO ANY OF THESE ISSUES.Read more
Incident date: Sep 22, 2014
I HAVE BEEN HAVING ISSUES WITH MY INFINITI QX60 SINCE I PURCHASED IT 09/2014. THERE IS A PROBLEM WITH IT ACCELERATING. I WOULD PRESS ON THE GAS AND IT WOULDN'T GIVE ME THE ACELLERATION THAT I WOULD EXPECT FROM THIS CAR... IT IS VERY SLUGGISH. I HAVE TOLD THIS TO THE DEALERSHIP ON SEVERAL OCCASIONS SINCE 2014. EVERY TIME THEY CHECKED IT, THEY SAID THERE WASN'T A PROBLEM. ONE TIME, I RECEIVED THE S
... AME CAR AS A LOANER CAR WHILE THEY WORKED ON MY CAR, AND I COULD CLEARLY SEE THAT THERE WAS A DIFFERENCE IN THE WAY THAT CAR DROVE VERSUS MINE. THE LOANER CAR DROVE BETTER THAN MY CAR. SO, TO MAKE A LONG STORY SHORT, I DROPPED MY CAR OFF AT THE DEALERSHIP IN MID-MAY (LAST MONTH) TO BE LOOKED AT. THE SERVICE ADVISOR TOLD ME THAT THERE IS AN ISSUE WITH MY CAR (JUDDER ISSUE) AND THEY HAD MY CAR FOR A WEEK. DURING THAT TIME, I WENT ONLINE AND FOUND OTHERS HAD THE SAME COMPLAINTS. ONE PERSON SAID THAT THEIR DEALERSHIP ENDED UP PURCHASING THEIR CAR BACK FROM THEM/ REFUNDED THEIR MONEY BECAUSE THE JUDDER ISSUE WASN'T RESOLVED. I ALSO SPOKE TO A REGIONAL SPECIALIST AT INFINITI AND HAVE A CASE # OF CASE # 22529177. I AM GOING TO CONTACT THE REGIONAL SPECIALIST AGAIN BECAUSE THIS ISSUE ISN'T RESOLVED BUT THE BOTTOM LINE IS THAT INFINITI SELLS INFERIOR CARS. ANOTHER ISSUE IS THE RUBBER MOLDING ON THE PASSENGER RIGHT DOOR IS COMING OFF AND PREVENTING ME FROM CLOSING THE DOOR AND WHEN SOMEONE IS IN THE PASSENGER SEAT, WITH THEIR SEATBELT IS ON, THE AIRBAG LIGHT COMES ON. IM SCARED THAT MY CAR WILL JUST DIE ON ME AS I'M DRIVING IT. WITH ALL THE THINGS THAT ARE HAPPENING WITH AUTOMOBILES THESE DAYS, I DO NOT ANT TO FALL VICTIM TO ANY OF THESE ISSUES.Read more
Incident date: Jun 20, 2016
WHEN APPLYING THE BRAKES A GRINDING SOUND OCCURS. THE ABS WARNING COMES ON AND YOU REALLY DON'T HAVE CONTROL OF THE VEHICLE. IT IS REALLY SCARY. IT HAS HAPPENED A FEW TIMES BUT YESTERDAY WAS A VERY CLOSE CALL.
Incident date: Jan 28, 2016
ENTIRE STEERING COLUMN ASSEMBLY BECAME COMPLETELY LOOSE, MOVING UP AND DOWN (WHILE UNDERWAY, STOPPED, OR WHEN VEHICLE IS TURNED OFF). THE ENTIRE COLUMN FROM ALL THE WAY INTO THE DASH, THRU THE COLUMN TO THE STEERING WHEEL MOVES (UNCONTROLLABLY) UP AND DOWN CAUSING SERIOUSLY UNSAFE STEERING AND LOOSE OF CONTROL AND RISK OF A CRASH. BEARING AND SURROUNDING COMPONENTS WITHIN STEERING COLUMN LOOSE
... /SHEERING AND COMING APART. CONTACT ME FOR INFINITI/NISSAN CLASS ACTION LAWSUIT AT INFINITICLASSACTIONLAWSUIT AT GMAIL.Read more
Incident date: Oct 1, 2015
CAR'S DASH GETS STICKY AND SHINNY WHEN EXPOSED TO DIRECT SUNLIGHT. ONCE STICKY AND SHINNY, IT GETS REFLECTED ON THE FRONT WINDSHIELD OBSTRUCTING MY VISIBILITY ON THE ROAD. THIS CONDITION STARTED ABOUT 7 MONTHS AGO, NOTICED IT AFTER PARKED OUTSIDE UNDER DIRECT SUNLIGHT. CONTACTED THE LOCAL REP AND WAS INFORMED I HAD TO PAY FOR THE DASH REPLACEMENT AS THE MANUFACTURER IS NOT RECOGNIZING THE PROBLEM
... AS ONE TO BE COVERED UNDER RECALL. THERE WAS A PREVIOUS DASH REPLACEMENT ON THIS VEHICLE; THE ORIGINAL ONE WAS REPLACED ON 2011 AFTER SPOTTING TWO HAIRLINE CRACKS ON IT (IN THAT CASE IT WAS COVERED UNDER WARRANTY).Read more
Incident date: Jun 1, 2016
EXTREME CORROSION IN THE UNDERCARRIAGE PREVENTS US FROM DRIVING THE CAR. EVEN THOUGH INFINITI HAD A RECALL FOR THIS ISSUE WILL NOT HELP US. PURCHASED THIS CAR NEW AND WILL NEVER PURCHASE ANOTHER INFINITI
Incident date: Jun 1, 2016
EXTREME CORROSION IN THE UNDERCARRIAGE PREVENTS US FROM DRIVING THE CAR. EVEN THOUGH INFINITI HAD A RECALL FOR THIS ISSUE WILL NOT HELP US. PURCHASED THIS CAR NEW AND WILL NEVER PURCHASE ANOTHER INFINITI
Incident date: Jun 11, 2016
TL* THE CONTACT OWNS A 2015 INFINITI Q50. WHILE DRIVING 45 MPH, A DEER COLLIDED WITH THE VEHICLE AND LANDED ON THE FRONT DRIVER SIDE OF THE HOOD, WINDSHIELD, AND ROOF. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SCRATCHES ON HER BODY FROM THE BROKEN CLASS, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT COLLISION LOT. THE MANUFACTU
... RER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.Read more
Crash
1 injured
Incident date: Jun 8, 2016
WHILE CAR WAS IN MOTION, FULL DASHBOARD INSTRUMENT PANEL STOPPED WORKING. NO TURN SIGNAL INDICATORS, NO SPEEDOMETER, NO FUEL GAUGE.
Incident date: Jun 8, 2016
WHILE CAR WAS IN MOTION, FULL DASHBOARD INSTRUMENT PANEL STOPPED WORKING. NO TURN SIGNAL INDICATORS, NO SPEEDOMETER, NO FUEL GAUGE.
Incident date: Dec 2, 2015
TL* THE CONTACT OWNS A 2014 INFINITI QX60. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG OFF WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE
... FAILURE MILEAGE WAS 30,000.Read more
Incident date: Jan 1, 2009
DOOR LOCKS DO NOT OPEN OR CLOSE BY USING THE REMOTE CONTROLS.
Incident date: May 15, 2015
WE PURCHASED A NEW 2015 QX 60 INFINITY IN MAY, 2015. WE NOTICED WHEN MY WIFE SAT IN THE FRONT PASSENGER SEAT, THE AIR BAG LIGHT WENT ON INDICATING THE AIR BAG WOULD NOT DEPLOY IN AN ACCIDENT. DURING THE 6 MONTH SERVICING, I MENTIONED THIS TO THE INFINITY SERVICE DEPT. AND WAS TOLD THEY WOULD RESET THE SENSOR TO ZERO. THEY ALSO SAID THAT IF THE SYSTEM THOUGHT MY WIFE WAS A CHILD BASED ON HER WEIG
... HT, THE AIRBAG WOULD BE TURNED OFF. AFTER THE SERVICE THE PROBLEM CONTINUED. DURING THE 12 MONTH SERVICING, I AGAIN MENTIONED THE ISSUE AND WAS TOLD THERE WAS A RECALL ON THE SENSOR. THREE WEEKS LATER THEY CALLED TO SAY THE QX 60 WAS READY. WHEN I PICKED IT UP THEY AGAIN SAID IF MY WIFE WAS LESS THAN A CERTAIN WEIGHT, THE AIR BAG WOULD NOT DEPLOY. NOW THE SEAT BELT LIGHT IS ON ALL THE TIME WHETHER MY WIFE IS IN THE VEHICLE OR NOT. WE WERE NOT AWARE OR INFORMED OF THIS ISSUE PRIOR TO BUYING THE CAR. IT MAKES NO SENSE THAT AN INFINITY AIR BAG WILL NOT DEPLOY WITH MY WIFE IN THE PASSENGER SEAT WHEN THERE HAS NEVER BEEN AN ISSUE ON AMY OTHER CAR WE HAVE OWNED. TO ME, THIS IS A SIGNIFICANT SAFETY ISSUE.Read more
Incident date: Jun 7, 2016
TL* THE CONTACT OWNS A 2003 INFINITI G35. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE SERVICE ENGINE SOON WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE CAMSHAFT SENSOR FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTUR
... ER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.Read more
Incident date: Apr 20, 2016
TL* THE CONTACT OWNS A 2015 INFINITI QX60. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR FAILED TO RECOGNIZE A PASSENGER IN THE SEAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF
... THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,800. THE VIN WAS UNAVAILABLE.Read more
Incident date: Jul 7, 2009
TL* THE CONTACT OWNS A 2004 INFINITI QX4. WHILE DRIVING 50 MPH, THERE WAS A LOUD UNKNOWN NOISE COMING FROM THE BRAKE PEDAL AND THE BRAKE LIGHT ILLUMINATED. IN ADDITION, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE NOISE BECAME LOUDER. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED OFF AND RESTARTED THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAI
... RED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.Read more
Incident date: Jun 5, 2016
DAS (DIRECT ADAPTIVE STEERING) STEER BY WIRE SYSTEM LOSES CALIBRATION WHICH CAUSES STEERING LOSS. DEALERS RE-CALIBRATE SYSTEM BUT CALIBRATION LOSS CONTINUES. FAULTS AND ERRORS DON'T REGISTER AND BACKUP STEERING SYSTEM DOES NOT ENGAGE AS THE FAULT IN THE SYSTEM IS NOT TRIGGERED BUT MAKES THE CAR UNDRIVEABLE AND CREATES A MAJOR SAFETY ISSUE WHEN CALIBRATION CAUSES THE CAR TO STEER (TURN) WITHOUT T
... URNING THE STEERING WHEEL. THIS HAPPENS FROM START AND IN MOTION, BOTH CITY AND HIGHWAY. IN MY EXPERIENCE ALWAYS DURING WARM WEATHER AND WHEN DRIVING STRAIGHT.Read more
Incident date: Jun 6, 2016
BRAKE LIGHT TURNS ON WHILE DRIVING THEN WHILE I STEP ON BRAKE SOUNDS LIKE A GRINDING NOISE. I'LL RESTART CAR AND IT WILL BE FINE. IT'S A SAFETY HAZARD BECAUSE BRAKE IS MALFUNCTIONING.. IT USUALLY HAPPENS WHEN U PUT ON REVERSE AND TURN THE WHEEL. U HAVE TO RESTART FOR IT TO GO BACK NORMAL.
Incident date: May 27, 2016
THE AIR BAG WARNING LIGHT CAME ON DURING MAY 2016 AFTER I STOPPED FOR GAS. THE DEALER REPLACED THE PASSENGER AIR BAG INFLATOR DURING 2014 (NO CHARGE UNDER A MANUFACTURER RECALL) BUT INDICATED I HAVE TO PAY 715.00 TO REPAIR THE AIR BAG SENSOR. I HAVE READ ABOUT THE TAKATA AIR BAG PROBLEMS AND AM VERY CONCERNED ABOUT MY FAMILY AND MY SAFETY BUT THIS IS NOT A MOVABLE PART AND I THINK THIS SHOULD BE
... A MFG RECALL.Read more
Incident date: Jun 1, 2014
MY DASHBOARD (TOP NEAR THE WINDSHIELD GLASS) IS ALWAYS STICKY AND SHINY IN CERTAIN PARTS AND COLLECTS DUST. IT MAKES IT DIFFICULT TO DRIVE IN THE SUN BECAUSE OF THE GLARE FROM THE STICKINESS. THE LIGHTLY DRIVEN CAR IS KEPT IN GARAGE AT HOME AND EXPOSED TO SUN WHEN AT WORK. VEHICLE HAS 57K MILES AND HAS ALWAYS BEEN GARAGE KEPT. I AM CONCERNED AFTER HEARING ABOUT OTHER INFINITI DASHBOARDS THAT AR
... E MELTING AND NO ACTION FROM THE MANUFACTURER.Read more
Incident date: Mar 20, 2011
TAKATA RECALL
Incident date: May 3, 2016
THE ELECTRIC MOTOR CONTROLLING THE RECLINING OF THE SEAT BACK HAS FAILED. LEAVING THE SEAT BACK IN A RECLINED POSITION WITH NO WAY TO MOVE THE SEAT BACK INTO AN UPRIGHT APPROPRIATE DRIVING POSITION. IT IS INCREDIBLY DIFFICULT TO DRIVE BECAUSE I AM UNABLE TO REST MY BACK ON THE SEAT AND HAVE TO HOLD MYSELF UPRIGHT AT ALL TIMES. THIS SEAT FAILURE OCCURRED SOMETIME AROUND MID-NOVEMBER, AND ON FRIDAY
... MAY 27TH I NEARLY EXPERIENCED A COLLISION WITH A STRAY DOG IN MY NEIGHBORHOOD DUE TO MY POOR VIEWING ANGLE OF THE ROAD WHEN I WAS RESTING MY BACK AGAINST THE PERMANENTLY RECLINED SEAT-BACK. NOW I DRIVE WITH BACK OFF THE SEAT-BACK SO I CAN BETTER SEE THE ROAD, BUT IF I GET INTO AN ACCIDENT, THERE IS NO UPRIGHT SEAT SUPPORT AGAINST MY BACK TO HOLD MY BODY IN PLACE AND MINIMIZE TRAUMA.Read more
Incident date: May 1, 2016
THERE IS A RAIN-DETECTING AUTO WIPER FUNCTION SETTING WITH THIS CAR. WHEN USING THE AUTO SETTING, THE WIPERS WILL FIRE RANDOMLY WHEN THERE IS NO MOISTURE WHATSOEVER. THIS CAN HAPPEN IN HOT OR COLD WEATHER AND REGARDLESS OF WHETHER THE CAR IS MOVING OR STATIONARY. WHILE I HAVE REPORTED THIS PROBLEM MULTIPLE TIMES TO INFINITI, THEY HAVE NOT ADDRESSED THE ISSUE.
Incident date: May 18, 2016
DASH BOARD STARTS TO GET VERY STICKY AND IS PEELING OFF
Incident date: May 20, 2016
THIS CAR HAS ALWAYS BEEN GARAGED AND PROFESSIONALLY DETAILED...I NOTIFIED INFINITI ABOUT MY DASHBOARD CRACKING IN SEVERAL PLACES AND GOT NOWHERE ABOUT 2 YEARS AGO. NOW, MANY MORE CRACKS HAVE OCCURRED AND THE DASHBOARD NOW IS ALSO SOFTENING TO THE POINT THAT I GET GLARE IN MY WINDSHIELD AND THE DASH IS SO SOFT THAT IT IS VERY TACKY AND IF ACCIDENTALLY IS HIT WITH A FINGERNAIL, THE SURFACE COMES RIG
... HT OFF LIKE PUTTY.Read more
Incident date: May 7, 2016
AFTER SERVICING, AS IN RECALL. IN APRIL 2016 FOR AIRBAG LIGHT COMING ON WITH FULL WEIGHT PERSON IN PASSENGER SEAT, THE PROBLEM STILL EXISTS.
Incident date: May 26, 2016
I CALLED INFINITI FOR A RECALL, THEY CLEARED THE RECALL WITH THE GOVERNMENT BUT NEVER ACTUALLY DID ANY REPAIRS
Incident date: Aug 15, 2015
MY INFINITY G35 2005 M/T HAS A MANUFACTURERS DEFECT OF OIL CONSUMPTION AND IS VERY COMMON TO THE ENGINE FOR THIS MODEL THE VQ35 IT ONLY HAS 63,000 MILES ON IT AND IT CONSUMES 1.5 QUARTS OF OIL EVERY 1,000 MILES. THE CAR STARTS KNOCKING WITH NO OIL IN IT BY 2,000 AFTER AN OIL CHANGE. I CHANGE THE OIL AND ONLY 1 QUART COMES OUT WHEN IT'S SUPPOSED TO HAVE 5QUARTS! THIS IS ALSO CAUSING MY CHECK ENGINE
... LIGHT TO TURN ON WITH CODES THAT THE OXYGEN SENSORS AND THREE WAY CATALYST ARE BAD. IT SQUEALS WHEN TURNING IT ON AND KNOCKS WHILE DRIVING.Read more
Incident date: May 23, 2016
TL* THE CONTACT OWNS A 2004 INFINTI G35. WHILE DRIVING 55 MPH, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION WITHOUT WARNING. THE ACCELERATOR PEDAL BECAME STUCK AND THE ENGINE REVVED RAPIDLY. THE BRAKE PEDAL WAS DEPRESSED NUMEROUS TIMES BEFORE THE VEHICLE CAME TO A STOP. THE ENGINE WAS TURNED OFF AND SMOKE EMITTED FROM UNDERNEATH THE HOOD. THERE WERE NO FLAMES VISIBLE. AFTER RESTARTING, THE VEHI
... CLE RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.Read more
Fire
Incident date: May 23, 2016
TL* THE CONTACT OWNS A 2004 INFINTI G35. WHILE DRIVING 55 MPH, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION WITHOUT WARNING. THE ACCELERATOR PEDAL BECAME STUCK AND THE ENGINE REVVED RAPIDLY. THE BRAKE PEDAL WAS DEPRESSED NUMEROUS TIMES BEFORE THE VEHICLE CAME TO A STOP. THE ENGINE WAS TURNED OFF AND SMOKE EMITTED FROM UNDERNEATH THE HOOD. THERE WERE NO FLAMES VISIBLE. AFTER RESTARTING, THE VEHI
... CLE RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.Read more
Fire
Incident date: Apr 29, 2016
TL* THE CONTACT OWNS A 2003 INFINTI G35. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS , THE ENGINE STALLED WHILE ALL THE WARNING LIGHTS ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CRANK SHAFT SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN
... NHTSA CAMPAIGN: 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT SENSOR FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000.Read more
Incident date: May 16, 2016
THIS VEHICLE HAS A GENERIC PROBLEM WITH ACCELERATION: UNDER SOME CIRCUMSTANCES, ESPECIALLY AT LOW SPEED WHEN THE ACCELERATOR PEDAL IS PUSHED HARD FOR RAPID ACCELERATION, THE CAR WILL NOT ACCELERATE, BUT HESITATE, FOR ALMOST 2 SECONDS, BEFORE FINALLY ACCELERATING. IN SOME CIRCUMSTANCES, THIS CAN BE A SERIOUS SAFETY ISSUE: MERGING INTO (RAPIDLY MOVING) TRAFFIC, SEEKING TO CROSS AN INTERSECTION, STR
... IVING TO AVOID INATTENTIVE OR CARELESS DRIVERS, ETC. I HAVE COMPLAINED ABOUT THIS REPEATEDLY TO THE DEALERSHIP. THEY SAY IT IS A TRANSMISSION ISSUE, BUT THEY ADMIT IT IS A KNOWN ISSUE. YET NOTHING HAS BEEN DONE. I REGARD THIS AS SO SERIOUS THAT I AM READY TO SELL THE VEHICLE (THO WE LIKE IT IN EVERY OTHER RESPECT): AN ONCOMING TRAIN, OR ANY OTHER VEHICLE TRAVELING 60 MPH, TRAVELS 176 FEET IN 2 SECONDS, WHILE WE ARE SITTING IN THE CAR GOING NOWHERE. !Read more
Incident date: May 6, 2016
OPENED CAR WITH TOUCH KEY AND TELESCOPIC STEERING WHEEL MADE LOUD POPPING SOUND. STEERING WHEEL DID NOT GO TO SET POSITION AND WAS VERY DIFFICULT TO STEER AFTERWARDS. THE VEHICLE WAS NOT MOVING THANKFULLY AS IT WAS VERY DIFFICULT TO STEER AFTER THE POPPING SOUND. THE STEERING WHEEL HAD TO BE KEPT IN AN UPWARD POSITION TO STEER AT ALL WITH DIFFICULTY.
Incident date: Apr 3, 2016
MY PASSENGER SIDE AIRBAG LIGHT ACTIVATED AND WILL NOT GO OFF. I HAVE HAD THE PROBLEM DIAGNOSED AS OCCUPANT SENSOR UNIT FAILED. I SAW A RECALL ON THE 2008 INFINITI G35 FOR THIS SAME ISSUE BUT MY VIN # IS NOT SHOWING ON THE RECALL. RECALL # 08V521000. MY CAR WAS BOUGHT NEW. NOT IN ANY ACCIDENTS AND ONLY HAS 53,858 MILES.
Incident date: May 14, 2016
REAR SUSPENSION BOTTOMS OUT WITH 4 ADULTS IN VEHICLE.
Incident date: May 10, 2016
CAR STALLED WHILE DRIVING DOWN THE ROAD AT A SPEED OF 30 MPH. DIAGNOSTIC TEST REVEALED CODES FOR CAMSHAFT/CRANKSHAFT POSITION SENSORS. VEHICLE NOT INCLUDED IN RECALL. MECHANIC VERIFIED THAT THE SENSORS FAILING WERE THE PROBLEM. CAR TOWED TO HOME. SENSORS HAVE BEEN REPLACED AND FAILED AGAIN!
Incident date: May 10, 2016
CAR STALLED WHILE DRIVING DOWN THE ROAD AT A SPEED OF 30 MPH. DIAGNOSTIC TEST REVEALED CODES FOR CAMSHAFT/CRANKSHAFT POSITION SENSORS. VEHICLE NOT INCLUDED IN RECALL. MECHANIC VERIFIED THAT THE SENSORS FAILING WERE THE PROBLEM. CAR TOWED TO HOME. SENSORS HAVE BEEN REPLACED AND FAILED AGAIN!
Incident date: Nov 4, 2014
CAR WILL SHUT OFF WHILE DRIVING VDC AND CHECK ENGINE LIGHT WILL COME ON BRAKES MAKES WHOLE CAR SHAKE WHEN APPLYING THE BRAKES
Incident date: Nov 4, 2014
CAR WILL SHUT OFF WHILE DRIVING VDC AND CHECK ENGINE LIGHT WILL COME ON BRAKES MAKES WHOLE CAR SHAKE WHEN APPLYING THE BRAKES
Incident date: Nov 4, 2014
CAR WILL SHUT OFF WHILE DRIVING VDC AND CHECK ENGINE LIGHT WILL COME ON BRAKES MAKES WHOLE CAR SHAKE WHEN APPLYING THE BRAKES
Incident date: Apr 4, 2016
THE HIGH , CENTER MOUNTED, THIRD BRAKE LIGHT EITHER FAILS TO ACTIVATE WHEN THE BRAKE PEDAL IS DEPRESSED, OR IT LIGHTS VERY DIMLY.
Incident date: Aug 15, 2015
TL* THE CONTACT OWNS A 2002 INFINITI I35. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK AND CAM SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS
... NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.Read more
Incident date: Feb 18, 2016
TWO COMPLAINTS. 1. THE DASHBOARD IN MY 2008 G35 IS MELTING. IT HAS A TACKY FEEL AND IS EASILY DAMAGED WHEN TOUCHED. MANY CRACKS IN THE DASHBOARD. AT TIMES THE SHINY APPEARANCE OF THE DASHBOARD REFLECTS LIGHT ON THE WINDSHIELD AND MAKES IT DIFFICULT TO DRIVE. 2. THE SUNROOF HAS DRAIN CHANNELS FOR DRAINING OFF WATER THAT ACCUMULATES AROUND THE SUNROOF. THE DRAIN CHANNELS ARE PLASTIC PI
... PES THAT RUN THROUGH THE A-PILLAR AND SPILL ONTO THE ROADWAY UNDERNEATH THE VEHICLE. THE DRAIN CHANNELS ARE BREAKING APART AT APPROXIMATELY DASHBOARD HEIGHT AND WATER IS INJECTED BEHIND THE DASHBOARD AND IS SHORTING OUT THE VEHICLE CONTROLLERS. WHILE DRIVING IN A STORM ON A CITY STREET MY INSTRUMENT CONTROL PANEL STARTING BLINKING AND EVENTUALLY FAILED (E.G. MY WHOLE INSTRUMENT PANEL WENT BLANK). WATER DESTROYED MY BCU AND THE CAR ELECTRICAL SYSTEM HAS NEVER BEEN THE SAME. REPLACED THE BCU AND DRAIN CHANNELS. HOWEVER, THE ELECTRICAL SYSTEM HAS NEVER BEEN THE SAME. STILL LOSE CERTAIN INSTRUMENTS, E.G. WATER TEMPERATURE GAUGE, AND INTERMITTENT SOUNDS OF RELAYS TRYING TO RECOVER LOST SYSTEMS. CONSTANTLY GETTING FALSE INDICATORS OF FAILURES ON THE DASH. IT WOULD HAVE BEEN FRIGHTENING TO HAVE LOST MY INSTRUMENT CLUSTER WHILE DRIVING AT NIGHT.Read more
Incident date: Jan 19, 2016
WHEN PARKING THE VEHICLE AND GETTING OUT WITH THE KEYS IN HAND AND NOT OUT TURNING OFF THE ENGINE, THERE IS NOT SOME TYPE OF WARNING SO THAT ONE DOESN'T LEAVE A RUNNING CAR IN A CLOSED GARAGE. I KNOW THAT THIS IS THE DRIVERS FAULT BUT IT HAS HAPPENED TO ME TWICE AND TO A COUPLE IN HIGHLAND PARK, ILL THAT WERE ASPHASTICATED AND DIED FROM THIS TYPE OF OCCURRENCE. I HAVE TALKED TO NIASIAN US HEADQUA
... RTERS TWICE AND THEY INFORMED ME THAT THEY DO NOT ACCEPT AN UNREQUESTED CONSUMER COMMENT AND THAT THEY WOULD NOT CONSIDER AND/OR LOOK INTO THIS TYPE OF OCCURRENCE. EVEN THOUGH THERE HAS BEEN DEATHS DUE TO THIS.Read more
1 injured
Incident date: Aug 27, 2015
IN THE EVENT OF A CRASH NECESSITATING DEPLOYMENT OF THE PASSENGER'S FRONTAL AIR BAG, THE INFLATOR COULD RUPTURE WITH METAL FRAGMENTS STRIKING THE VEHICLE OCCUPANTS POTENTIALLY RESULTING IN SERIOUS INJURY OR DEATH. N THE EVENT OF A CRASH NECESSITATING DEPLOYMENT OF THE PASSENGER’S FRONTAL AIR BAG, THE INFLATOR COULD RUPTURE WITH METAL FRAGMENTS STRIKING THE VEHICLE OCCUPANTS POTENTIALLY RESU
... LTING IN SERIOUS INJURY OR DEATH. THIS STANDARD IS TO REDUCE TRAFFIC ACCIDENTS AND DEATHS AND INJURIES RESULTING FROM TRAFFIC ACCIDENTS, BY PROVIDING ADEQUATE ILLUMINATION OF THE ROADWAY, AND BY ENHANCING THE CONSPICUITY OF MOTOR VEHICLES ON THE PUBLIC ROADS SO THAT THEIR PRESENCE IS PERCEIVED AND THEIR SIGNALS UNDERSTOOD, BOTH IN DAYLIGHT AND IN DARKNESS OR OTHER CONDITIONS OF REDUCED VISIBILITY. THIS STANDARD IS TO REDUCE TRAFFIC ACCIDENTS AND DEATHS AND INJURIES RESULTING FROM TRAFFIC ACCIDENTS, BY PROVIDING ADEQUATE ILLUMINATION OF THE ROADWAY, AND BY ENHANCING THE CONSPICUITY OF MOTOR VEHICLES ON THE PUBLIC ROADS SO THAT THEIR PRESENCE IS PERCEIVED AND THEIR SIGNALS UNDERSTOOD, BOTH IN DAYLIGHT AND IN DARKNESS OR OTHER CONDITIONS OF REDUCED VISIBILITY. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE. IF A CHILD SEAT IS NOT PROPERLY SECURED, THERE IS AN INCREASED RISK OF INJURY TO THE SEAT OCCUPANT IN THE EVENT OF A CRASH.Read more
Incident date: Aug 27, 2015
IN THE EVENT OF A CRASH NECESSITATING DEPLOYMENT OF THE PASSENGER'S FRONTAL AIR BAG, THE INFLATOR COULD RUPTURE WITH METAL FRAGMENTS STRIKING THE VEHICLE OCCUPANTS POTENTIALLY RESULTING IN SERIOUS INJURY OR DEATH. N THE EVENT OF A CRASH NECESSITATING DEPLOYMENT OF THE PASSENGER’S FRONTAL AIR BAG, THE INFLATOR COULD RUPTURE WITH METAL FRAGMENTS STRIKING THE VEHICLE OCCUPANTS POTENTIALLY RESU
... LTING IN SERIOUS INJURY OR DEATH. THIS STANDARD IS TO REDUCE TRAFFIC ACCIDENTS AND DEATHS AND INJURIES RESULTING FROM TRAFFIC ACCIDENTS, BY PROVIDING ADEQUATE ILLUMINATION OF THE ROADWAY, AND BY ENHANCING THE CONSPICUITY OF MOTOR VEHICLES ON THE PUBLIC ROADS SO THAT THEIR PRESENCE IS PERCEIVED AND THEIR SIGNALS UNDERSTOOD, BOTH IN DAYLIGHT AND IN DARKNESS OR OTHER CONDITIONS OF REDUCED VISIBILITY. THIS STANDARD IS TO REDUCE TRAFFIC ACCIDENTS AND DEATHS AND INJURIES RESULTING FROM TRAFFIC ACCIDENTS, BY PROVIDING ADEQUATE ILLUMINATION OF THE ROADWAY, AND BY ENHANCING THE CONSPICUITY OF MOTOR VEHICLES ON THE PUBLIC ROADS SO THAT THEIR PRESENCE IS PERCEIVED AND THEIR SIGNALS UNDERSTOOD, BOTH IN DAYLIGHT AND IN DARKNESS OR OTHER CONDITIONS OF REDUCED VISIBILITY. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE. IF A CHILD SEAT IS NOT PROPERLY SECURED, THERE IS AN INCREASED RISK OF INJURY TO THE SEAT OCCUPANT IN THE EVENT OF A CRASH.Read more