Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 9,743 complaints for INFINITI

INFINITI G35 (2005) — FUEL/PROPULSION SYSTEM Jun 22, 2016
Incident date: Mar 14, 2016
TAKATA RECALL: MY CAR STARTED HAVING PROBLEMSWITH IN 2 WEEKS. THE CAR WOULD TURN OFF WITH NO WARNING, THE GAUGES ARE BROKE,HAS FUNNY SMELL OF GAS, FUEL PUMP IS BROKE,THE TEMP GUAGUE IS BROKE,STALLS,ELECTICAL PROBLEMS,BROKE/CRACKED GASKET,LEAKING COOLANT AND OIL.
INFINITI Q50 (2015) — SERVICE BRAKES Jun 22, 2016
Incident date: Jun 22, 2016
WHEN THE CAR HAD 8K MILES ON IT, THE FRONT ROTORS WENT BAD I.E. DEFECTED AND INFINITI DEALER FIXED THEM AND REPLACED THE FRONT PADS AS A WARRANTY ITEM. NOW AT UNDER 24K MILES, THE REAR BREAKS ARE GONE BAD BUT THE DEALER AND INFINITI CORP. ARE DENYING THEY'RE DEFECTED AND REFUSE TO FIX THEM. THIS IS MY 3RD INFINITI, I HAD BEFORE A 2008 G35S, AND 2013 G37S, I DRIVE MY CAR REGULARLY IN TOWN AND HIGHW... Read more
INFINITI M45 (2007) — ENGINE Jun 22, 2016
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2007 INFINITI M45. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. IN ORDER TO RESTART THE VEHICLE, THE CONTACT HAD TO COMPLETELY TURN OFF THE VEHICLE AND OR PLACE THE VEHICLE IN PARK. THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CAM SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE W... Read more
INFINITI QX60 (2014) — AIR BAGS Jun 22, 2016
Incident date: Sep 22, 2014
I HAVE BEEN HAVING ISSUES WITH MY INFINITI QX60 SINCE I PURCHASED IT 09/2014. THERE IS A PROBLEM WITH IT ACCELERATING. I WOULD PRESS ON THE GAS AND IT WOULDN'T GIVE ME THE ACELLERATION THAT I WOULD EXPECT FROM THIS CAR... IT IS VERY SLUGGISH. I HAVE TOLD THIS TO THE DEALERSHIP ON SEVERAL OCCASIONS SINCE 2014. EVERY TIME THEY CHECKED IT, THEY SAID THERE WASN'T A PROBLEM. ONE TIME, I RECEIVED THE S... Read more
INFINITI QX60 (2014) — VEHICLE SPEED CONTROL Jun 22, 2016
Incident date: Sep 22, 2014
I HAVE BEEN HAVING ISSUES WITH MY INFINITI QX60 SINCE I PURCHASED IT 09/2014. THERE IS A PROBLEM WITH IT ACCELERATING. I WOULD PRESS ON THE GAS AND IT WOULDN'T GIVE ME THE ACELLERATION THAT I WOULD EXPECT FROM THIS CAR... IT IS VERY SLUGGISH. I HAVE TOLD THIS TO THE DEALERSHIP ON SEVERAL OCCASIONS SINCE 2014. EVERY TIME THEY CHECKED IT, THEY SAID THERE WASN'T A PROBLEM. ONE TIME, I RECEIVED THE S... Read more
INFINITI QX60 (2014) — UNKNOWN OR OTHER Jun 22, 2016
Incident date: Sep 22, 2014
I HAVE BEEN HAVING ISSUES WITH MY INFINITI QX60 SINCE I PURCHASED IT 09/2014. THERE IS A PROBLEM WITH IT ACCELERATING. I WOULD PRESS ON THE GAS AND IT WOULDN'T GIVE ME THE ACELLERATION THAT I WOULD EXPECT FROM THIS CAR... IT IS VERY SLUGGISH. I HAVE TOLD THIS TO THE DEALERSHIP ON SEVERAL OCCASIONS SINCE 2014. EVERY TIME THEY CHECKED IT, THEY SAID THERE WASN'T A PROBLEM. ONE TIME, I RECEIVED THE S... Read more
INFINITI QX56 (2006) — SERVICE BRAKES Jun 21, 2016
Incident date: Jun 20, 2016
WHEN APPLYING THE BRAKES A GRINDING SOUND OCCURS. THE ABS WARNING COMES ON AND YOU REALLY DON'T HAVE CONTROL OF THE VEHICLE. IT IS REALLY SCARY. IT HAS HAPPENED A FEW TIMES BUT YESTERDAY WAS A VERY CLOSE CALL.
INFINITI QX56 (2004) — STEERING Jun 20, 2016
Incident date: Jan 28, 2016
ENTIRE STEERING COLUMN ASSEMBLY BECAME COMPLETELY LOOSE, MOVING UP AND DOWN (WHILE UNDERWAY, STOPPED, OR WHEN VEHICLE IS TURNED OFF). THE ENTIRE COLUMN FROM ALL THE WAY INTO THE DASH, THRU THE COLUMN TO THE STEERING WHEEL MOVES (UNCONTROLLABLY) UP AND DOWN CAUSING SERIOUSLY UNSAFE STEERING AND LOOSE OF CONTROL AND RISK OF A CRASH. BEARING AND SURROUNDING COMPONENTS WITHIN STEERING COLUMN LOOSE... Read more
INFINITI G35 (2007) — UNKNOWN OR OTHER Jun 19, 2016
Incident date: Oct 1, 2015
CAR'S DASH GETS STICKY AND SHINNY WHEN EXPOSED TO DIRECT SUNLIGHT. ONCE STICKY AND SHINNY, IT GETS REFLECTED ON THE FRONT WINDSHIELD OBSTRUCTING MY VISIBILITY ON THE ROAD. THIS CONDITION STARTED ABOUT 7 MONTHS AGO, NOTICED IT AFTER PARKED OUTSIDE UNDER DIRECT SUNLIGHT. CONTACTED THE LOCAL REP AND WAS INFORMED I HAD TO PAY FOR THE DASH REPLACEMENT AS THE MANUFACTURER IS NOT RECOGNIZING THE PROBLEM ... Read more
INFINITI QX4 (2002) — SUSPENSION Jun 18, 2016
Incident date: Jun 1, 2016
EXTREME CORROSION IN THE UNDERCARRIAGE PREVENTS US FROM DRIVING THE CAR. EVEN THOUGH INFINITI HAD A RECALL FOR THIS ISSUE WILL NOT HELP US. PURCHASED THIS CAR NEW AND WILL NEVER PURCHASE ANOTHER INFINITI
INFINITI QX4 (2002) — UNKNOWN OR OTHER Jun 18, 2016
Incident date: Jun 1, 2016
EXTREME CORROSION IN THE UNDERCARRIAGE PREVENTS US FROM DRIVING THE CAR. EVEN THOUGH INFINITI HAD A RECALL FOR THIS ISSUE WILL NOT HELP US. PURCHASED THIS CAR NEW AND WILL NEVER PURCHASE ANOTHER INFINITI
INFINITI Q50 (2015) — AIR BAGS Jun 17, 2016
Incident date: Jun 11, 2016
TL* THE CONTACT OWNS A 2015 INFINITI Q50. WHILE DRIVING 45 MPH, A DEER COLLIDED WITH THE VEHICLE AND LANDED ON THE FRONT DRIVER SIDE OF THE HOOD, WINDSHIELD, AND ROOF. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SCRATCHES ON HER BODY FROM THE BROKEN CLASS, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT COLLISION LOT. THE MANUFACTU... Read more
Crash 1 injured
INFINITI JX35 (2013) — ELECTRICAL SYSTEM Jun 17, 2016
Incident date: Jun 8, 2016
WHILE CAR WAS IN MOTION, FULL DASHBOARD INSTRUMENT PANEL STOPPED WORKING. NO TURN SIGNAL INDICATORS, NO SPEEDOMETER, NO FUEL GAUGE.
INFINITI JX35 (2013) — VEHICLE SPEED CONTROL Jun 17, 2016
Incident date: Jun 8, 2016
WHILE CAR WAS IN MOTION, FULL DASHBOARD INSTRUMENT PANEL STOPPED WORKING. NO TURN SIGNAL INDICATORS, NO SPEEDOMETER, NO FUEL GAUGE.
INFINITI QX60 (2014) — AIR BAGS Jun 10, 2016
Incident date: Dec 2, 2015
TL* THE CONTACT OWNS A 2014 INFINITI QX60. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG OFF WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE... Read more
INFINITI FX35 (2005) — UNKNOWN OR OTHER Jun 9, 2016
Incident date: Jan 1, 2009
DOOR LOCKS DO NOT OPEN OR CLOSE BY USING THE REMOTE CONTROLS.
INFINITI QX60 (2015) — AIR BAGS Jun 9, 2016
Incident date: May 15, 2015
WE PURCHASED A NEW 2015 QX 60 INFINITY IN MAY, 2015. WE NOTICED WHEN MY WIFE SAT IN THE FRONT PASSENGER SEAT, THE AIR BAG LIGHT WENT ON INDICATING THE AIR BAG WOULD NOT DEPLOY IN AN ACCIDENT. DURING THE 6 MONTH SERVICING, I MENTIONED THIS TO THE INFINITY SERVICE DEPT. AND WAS TOLD THEY WOULD RESET THE SENSOR TO ZERO. THEY ALSO SAID THAT IF THE SYSTEM THOUGHT MY WIFE WAS A CHILD BASED ON HER WEIG... Read more
INFINITI G35 (2003) — ENGINE Jun 8, 2016
Incident date: Jun 7, 2016
TL* THE CONTACT OWNS A 2003 INFINITI G35. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE SERVICE ENGINE SOON WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE CAMSHAFT SENSOR FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTUR... Read more
INFINITI QX60 (2015) — AIR BAGS Jun 8, 2016
Incident date: Apr 20, 2016
TL* THE CONTACT OWNS A 2015 INFINITI QX60. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR FAILED TO RECOGNIZE A PASSENGER IN THE SEAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF ... Read more
INFINITI QX4 (2004) — SERVICE BRAKES Jun 8, 2016
Incident date: Jul 7, 2009
TL* THE CONTACT OWNS A 2004 INFINITI QX4. WHILE DRIVING 50 MPH, THERE WAS A LOUD UNKNOWN NOISE COMING FROM THE BRAKE PEDAL AND THE BRAKE LIGHT ILLUMINATED. IN ADDITION, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE NOISE BECAME LOUDER. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED OFF AND RESTARTED THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAI... Read more
INFINITI Q50 (2014) — STEERING Jun 7, 2016
Incident date: Jun 5, 2016
DAS (DIRECT ADAPTIVE STEERING) STEER BY WIRE SYSTEM LOSES CALIBRATION WHICH CAUSES STEERING LOSS. DEALERS RE-CALIBRATE SYSTEM BUT CALIBRATION LOSS CONTINUES. FAULTS AND ERRORS DON'T REGISTER AND BACKUP STEERING SYSTEM DOES NOT ENGAGE AS THE FAULT IN THE SYSTEM IS NOT TRIGGERED BUT MAKES THE CAR UNDRIVEABLE AND CREATES A MAJOR SAFETY ISSUE WHEN CALIBRATION CAUSES THE CAR TO STEER (TURN) WITHOUT T... Read more
INFINITI QX56 (2006) — SERVICE BRAKES Jun 6, 2016
Incident date: Jun 6, 2016
BRAKE LIGHT TURNS ON WHILE DRIVING THEN WHILE I STEP ON BRAKE SOUNDS LIKE A GRINDING NOISE. I'LL RESTART CAR AND IT WILL BE FINE. IT'S A SAFETY HAZARD BECAUSE BRAKE IS MALFUNCTIONING.. IT USUALLY HAPPENS WHEN U PUT ON REVERSE AND TURN THE WHEEL. U HAVE TO RESTART FOR IT TO GO BACK NORMAL.
INFINITI FX35 (2005) — AIR BAGS Jun 5, 2016
Incident date: May 27, 2016
THE AIR BAG WARNING LIGHT CAME ON DURING MAY 2016 AFTER I STOPPED FOR GAS. THE DEALER REPLACED THE PASSENGER AIR BAG INFLATOR DURING 2014 (NO CHARGE UNDER A MANUFACTURER RECALL) BUT INDICATED I HAVE TO PAY 715.00 TO REPAIR THE AIR BAG SENSOR. I HAVE READ ABOUT THE TAKATA AIR BAG PROBLEMS AND AM VERY CONCERNED ABOUT MY FAMILY AND MY SAFETY BUT THIS IS NOT A MOVABLE PART AND I THINK THIS SHOULD BE ... Read more
INFINITI G35 (2007) — UNKNOWN OR OTHER Jun 2, 2016
Incident date: Jun 1, 2014
MY DASHBOARD (TOP NEAR THE WINDSHIELD GLASS) IS ALWAYS STICKY AND SHINY IN CERTAIN PARTS AND COLLECTS DUST. IT MAKES IT DIFFICULT TO DRIVE IN THE SUN BECAUSE OF THE GLARE FROM THE STICKINESS. THE LIGHTLY DRIVEN CAR IS KEPT IN GARAGE AT HOME AND EXPOSED TO SUN WHEN AT WORK. VEHICLE HAS 57K MILES AND HAS ALWAYS BEEN GARAGE KEPT. I AM CONCERNED AFTER HEARING ABOUT OTHER INFINITI DASHBOARDS THAT AR... Read more
INFINITI EX35 (2011) — AIR BAGS Jun 2, 2016
Incident date: Mar 20, 2011
TAKATA RECALL
INFINITI G35 (2007) — SEATS Jun 1, 2016
Incident date: May 3, 2016
THE ELECTRIC MOTOR CONTROLLING THE RECLINING OF THE SEAT BACK HAS FAILED. LEAVING THE SEAT BACK IN A RECLINED POSITION WITH NO WAY TO MOVE THE SEAT BACK INTO AN UPRIGHT APPROPRIATE DRIVING POSITION. IT IS INCREDIBLY DIFFICULT TO DRIVE BECAUSE I AM UNABLE TO REST MY BACK ON THE SEAT AND HAVE TO HOLD MYSELF UPRIGHT AT ALL TIMES. THIS SEAT FAILURE OCCURRED SOMETIME AROUND MID-NOVEMBER, AND ON FRIDAY ... Read more
INFINITI QX70 (2014) — VISIBILITY/WIPER May 31, 2016
Incident date: May 1, 2016
THERE IS A RAIN-DETECTING AUTO WIPER FUNCTION SETTING WITH THIS CAR. WHEN USING THE AUTO SETTING, THE WIPERS WILL FIRE RANDOMLY WHEN THERE IS NO MOISTURE WHATSOEVER. THIS CAN HAPPEN IN HOT OR COLD WEATHER AND REGARDLESS OF WHETHER THE CAR IS MOVING OR STATIONARY. WHILE I HAVE REPORTED THIS PROBLEM MULTIPLE TIMES TO INFINITI, THEY HAVE NOT ADDRESSED THE ISSUE.
INFINITI M35 (2007) — UNKNOWN OR OTHER May 29, 2016
Incident date: May 18, 2016
DASH BOARD STARTS TO GET VERY STICKY AND IS PEELING OFF
INFINITI M35 (2007) — STRUCTURE:BODY May 27, 2016
Incident date: May 20, 2016
THIS CAR HAS ALWAYS BEEN GARAGED AND PROFESSIONALLY DETAILED...I NOTIFIED INFINITI ABOUT MY DASHBOARD CRACKING IN SEVERAL PLACES AND GOT NOWHERE ABOUT 2 YEARS AGO. NOW, MANY MORE CRACKS HAVE OCCURRED AND THE DASHBOARD NOW IS ALSO SOFTENING TO THE POINT THAT I GET GLARE IN MY WINDSHIELD AND THE DASH IS SO SOFT THAT IT IS VERY TACKY AND IF ACCIDENTALLY IS HIT WITH A FINGERNAIL, THE SURFACE COMES RIG... Read more
INFINITI JX35 (2013) — AIR BAGS May 27, 2016
Incident date: May 7, 2016
AFTER SERVICING, AS IN RECALL. IN APRIL 2016 FOR AIRBAG LIGHT COMING ON WITH FULL WEIGHT PERSON IN PASSENGER SEAT, THE PROBLEM STILL EXISTS.
INFINITI G35 (2004) — UNKNOWN OR OTHER May 26, 2016
Incident date: May 26, 2016
I CALLED INFINITI FOR A RECALL, THEY CLEARED THE RECALL WITH THE GOVERNMENT BUT NEVER ACTUALLY DID ANY REPAIRS
INFINITI G35 (2005) — ENGINE May 26, 2016
Incident date: Aug 15, 2015
MY INFINITY G35 2005 M/T HAS A MANUFACTURERS DEFECT OF OIL CONSUMPTION AND IS VERY COMMON TO THE ENGINE FOR THIS MODEL THE VQ35 IT ONLY HAS 63,000 MILES ON IT AND IT CONSUMES 1.5 QUARTS OF OIL EVERY 1,000 MILES. THE CAR STARTS KNOCKING WITH NO OIL IN IT BY 2,000 AFTER AN OIL CHANGE. I CHANGE THE OIL AND ONLY 1 QUART COMES OUT WHEN IT'S SUPPOSED TO HAVE 5QUARTS! THIS IS ALSO CAUSING MY CHECK ENGINE... Read more
INFINITI G35 (2004) — ENGINE May 25, 2016
Incident date: May 23, 2016
TL* THE CONTACT OWNS A 2004 INFINTI G35. WHILE DRIVING 55 MPH, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION WITHOUT WARNING. THE ACCELERATOR PEDAL BECAME STUCK AND THE ENGINE REVVED RAPIDLY. THE BRAKE PEDAL WAS DEPRESSED NUMEROUS TIMES BEFORE THE VEHICLE CAME TO A STOP. THE ENGINE WAS TURNED OFF AND SMOKE EMITTED FROM UNDERNEATH THE HOOD. THERE WERE NO FLAMES VISIBLE. AFTER RESTARTING, THE VEHI... Read more
Fire
INFINITI G35 (2004) — VEHICLE SPEED CONTROL May 25, 2016
Incident date: May 23, 2016
TL* THE CONTACT OWNS A 2004 INFINTI G35. WHILE DRIVING 55 MPH, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION WITHOUT WARNING. THE ACCELERATOR PEDAL BECAME STUCK AND THE ENGINE REVVED RAPIDLY. THE BRAKE PEDAL WAS DEPRESSED NUMEROUS TIMES BEFORE THE VEHICLE CAME TO A STOP. THE ENGINE WAS TURNED OFF AND SMOKE EMITTED FROM UNDERNEATH THE HOOD. THERE WERE NO FLAMES VISIBLE. AFTER RESTARTING, THE VEHI... Read more
Fire
INFINITI G35 (2003) — ENGINE May 23, 2016
Incident date: Apr 29, 2016
TL* THE CONTACT OWNS A 2003 INFINTI G35. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS , THE ENGINE STALLED WHILE ALL THE WARNING LIGHTS ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CRANK SHAFT SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN ... Read more
INFINITI G37 (2012) — POWER TRAIN May 20, 2016
Incident date: May 16, 2016
THIS VEHICLE HAS A GENERIC PROBLEM WITH ACCELERATION: UNDER SOME CIRCUMSTANCES, ESPECIALLY AT LOW SPEED WHEN THE ACCELERATOR PEDAL IS PUSHED HARD FOR RAPID ACCELERATION, THE CAR WILL NOT ACCELERATE, BUT HESITATE, FOR ALMOST 2 SECONDS, BEFORE FINALLY ACCELERATING. IN SOME CIRCUMSTANCES, THIS CAN BE A SERIOUS SAFETY ISSUE: MERGING INTO (RAPIDLY MOVING) TRAFFIC, SEEKING TO CROSS AN INTERSECTION, STR... Read more
INFINITI M37 (2012) — STEERING May 17, 2016
Incident date: May 6, 2016
OPENED CAR WITH TOUCH KEY AND TELESCOPIC STEERING WHEEL MADE LOUD POPPING SOUND. STEERING WHEEL DID NOT GO TO SET POSITION AND WAS VERY DIFFICULT TO STEER AFTERWARDS. THE VEHICLE WAS NOT MOVING THANKFULLY AS IT WAS VERY DIFFICULT TO STEER AFTER THE POPPING SOUND. THE STEERING WHEEL HAD TO BE KEPT IN AN UPWARD POSITION TO STEER AT ALL WITH DIFFICULTY.
INFINITI G35 (2008) — AIR BAGS May 16, 2016
Incident date: Apr 3, 2016
MY PASSENGER SIDE AIRBAG LIGHT ACTIVATED AND WILL NOT GO OFF. I HAVE HAD THE PROBLEM DIAGNOSED AS OCCUPANT SENSOR UNIT FAILED. I SAW A RECALL ON THE 2008 INFINITI G35 FOR THIS SAME ISSUE BUT MY VIN # IS NOT SHOWING ON THE RECALL. RECALL # 08V521000. MY CAR WAS BOUGHT NEW. NOT IN ANY ACCIDENTS AND ONLY HAS 53,858 MILES.
INFINITI QX4 (2001) — SUSPENSION May 15, 2016
Incident date: May 14, 2016
REAR SUSPENSION BOTTOMS OUT WITH 4 ADULTS IN VEHICLE.
INFINITI I35 (2003) — ELECTRONIC STABILITY CONTROL (ESC) May 14, 2016
Incident date: May 10, 2016
CAR STALLED WHILE DRIVING DOWN THE ROAD AT A SPEED OF 30 MPH. DIAGNOSTIC TEST REVEALED CODES FOR CAMSHAFT/CRANKSHAFT POSITION SENSORS. VEHICLE NOT INCLUDED IN RECALL. MECHANIC VERIFIED THAT THE SENSORS FAILING WERE THE PROBLEM. CAR TOWED TO HOME. SENSORS HAVE BEEN REPLACED AND FAILED AGAIN!
INFINITI I35 (2003) — UNKNOWN OR OTHER May 14, 2016
Incident date: May 10, 2016
CAR STALLED WHILE DRIVING DOWN THE ROAD AT A SPEED OF 30 MPH. DIAGNOSTIC TEST REVEALED CODES FOR CAMSHAFT/CRANKSHAFT POSITION SENSORS. VEHICLE NOT INCLUDED IN RECALL. MECHANIC VERIFIED THAT THE SENSORS FAILING WERE THE PROBLEM. CAR TOWED TO HOME. SENSORS HAVE BEEN REPLACED AND FAILED AGAIN!
INFINITI G35 (2004) — SERVICE BRAKES May 12, 2016
Incident date: Nov 4, 2014
CAR WILL SHUT OFF WHILE DRIVING VDC AND CHECK ENGINE LIGHT WILL COME ON BRAKES MAKES WHOLE CAR SHAKE WHEN APPLYING THE BRAKES
INFINITI G35 (2004) — ELECTRICAL SYSTEM May 12, 2016
Incident date: Nov 4, 2014
CAR WILL SHUT OFF WHILE DRIVING VDC AND CHECK ENGINE LIGHT WILL COME ON BRAKES MAKES WHOLE CAR SHAKE WHEN APPLYING THE BRAKES
INFINITI G35 (2004) — ENGINE May 12, 2016
Incident date: Nov 4, 2014
CAR WILL SHUT OFF WHILE DRIVING VDC AND CHECK ENGINE LIGHT WILL COME ON BRAKES MAKES WHOLE CAR SHAKE WHEN APPLYING THE BRAKES
INFINITI G35 (2005) — SERVICE BRAKES May 9, 2016
Incident date: Apr 4, 2016
THE HIGH , CENTER MOUNTED, THIRD BRAKE LIGHT EITHER FAILS TO ACTIVATE WHEN THE BRAKE PEDAL IS DEPRESSED, OR IT LIGHTS VERY DIMLY.
INFINITI I35 (2002) — ENGINE May 9, 2016
Incident date: Aug 15, 2015
TL* THE CONTACT OWNS A 2002 INFINITI I35. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK AND CAM SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS... Read more
INFINITI G35 (2008) — UNKNOWN OR OTHER May 9, 2016
Incident date: Feb 18, 2016
TWO COMPLAINTS. 1. THE DASHBOARD IN MY 2008 G35 IS MELTING. IT HAS A TACKY FEEL AND IS EASILY DAMAGED WHEN TOUCHED. MANY CRACKS IN THE DASHBOARD. AT TIMES THE SHINY APPEARANCE OF THE DASHBOARD REFLECTS LIGHT ON THE WINDSHIELD AND MAKES IT DIFFICULT TO DRIVE. 2. THE SUNROOF HAS DRAIN CHANNELS FOR DRAINING OFF WATER THAT ACCUMULATES AROUND THE SUNROOF. THE DRAIN CHANNELS ARE PLASTIC PI... Read more
INFINITI G37 (2010) — ENGINE May 9, 2016
Incident date: Jan 19, 2016
WHEN PARKING THE VEHICLE AND GETTING OUT WITH THE KEYS IN HAND AND NOT OUT TURNING OFF THE ENGINE, THERE IS NOT SOME TYPE OF WARNING SO THAT ONE DOESN'T LEAVE A RUNNING CAR IN A CLOSED GARAGE. I KNOW THAT THIS IS THE DRIVERS FAULT BUT IT HAS HAPPENED TO ME TWICE AND TO A COUPLE IN HIGHLAND PARK, ILL THAT WERE ASPHASTICATED AND DIED FROM THIS TYPE OF OCCURRENCE. I HAVE TALKED TO NIASIAN US HEADQUA... Read more
1 injured
INFINITI FX45 (2005) — AIR BAGS May 7, 2016
Incident date: Aug 27, 2015
IN THE EVENT OF A CRASH NECESSITATING DEPLOYMENT OF THE PASSENGER'S FRONTAL AIR BAG, THE INFLATOR COULD RUPTURE WITH METAL FRAGMENTS STRIKING THE VEHICLE OCCUPANTS POTENTIALLY RESULTING IN SERIOUS INJURY OR DEATH. N THE EVENT OF A CRASH NECESSITATING DEPLOYMENT OF THE PASSENGER’S FRONTAL AIR BAG, THE INFLATOR COULD RUPTURE WITH METAL FRAGMENTS STRIKING THE VEHICLE OCCUPANTS POTENTIALLY RESU... Read more
INFINITI FX45 (2005) — FUEL/PROPULSION SYSTEM May 7, 2016
Incident date: Aug 27, 2015
IN THE EVENT OF A CRASH NECESSITATING DEPLOYMENT OF THE PASSENGER'S FRONTAL AIR BAG, THE INFLATOR COULD RUPTURE WITH METAL FRAGMENTS STRIKING THE VEHICLE OCCUPANTS POTENTIALLY RESULTING IN SERIOUS INJURY OR DEATH. N THE EVENT OF A CRASH NECESSITATING DEPLOYMENT OF THE PASSENGER’S FRONTAL AIR BAG, THE INFLATOR COULD RUPTURE WITH METAL FRAGMENTS STRIKING THE VEHICLE OCCUPANTS POTENTIALLY RESU... Read more
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