Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,743 complaints for INFINITI
Incident date: Jul 20, 2016
TL* THE CONTACT OWNS A 2014 INFINITI QX60. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISC... Read more
Incident date: Jun 6, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 INFINITI FX35. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED FOR LONGER THAN A MONTH. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: Jul 13, 2016
THE REAR OVERHEAD CONSOLE FELL WHILE DRIVING. APPARENTLY IT WAS DUE TO THE HEAT ON THE ROOF THAT MELTED THE 6 CLIPS INSIDE THAT HOLDS IT TO THE CEILING, I'M CONFIDENT THIS HAS TO BE A MANUFACTURER DEFECT AND NEEDS BE CORRECTED BEFORE SOMEONE DIES. IF MY TWO SMALL CHILDREN WERE IN THE VEHICLE IT COULD HAVE EASILY KILLED ONE IF NOT BOTH. FLIMSY PLASTIC BRACKETS THAT CAN EASILY MELT, SHOULD NOT BE US... Read more
Incident date: Jun 1, 2010
CRACKING OF DASH. MY CAR WAS PURCHASED WITH VERY DARK GLASSES AND IT DID NOT PREVENT THE ISSUE. CRACKING HAS CONTINUED ALL OVER DASH.
Incident date: Jun 3, 2016
I HAVE A 2008 INFINITI G35 VEHICLE. I RECENTLY DISCOVERED A RUST HOLE IN THE LOWER RIGHT PASSENGER DOOR FRAME. I TOOK MY VEHICLE TO INFINITI OF SCOTTSDALE WHERE I PURCHASED THE CAR TO HAVE THEM INSPECT AND EXPLAIN HOW THIS RUST HOLE HAPPENED. I'VE TAKEN GREAT CARE OF THIS CAR AND HAVE IT ROUTINELY SERVICED AND WASHED AND PARKED IN THE GARAGE. THE INFINITI DEALER SUGGESTED I REPORT THE RUST HOLE... Read more
Incident date: Jul 12, 2016
TIRES WERE REPLACED 4 TIMES A YEAR DUE TO SIDEWALL PROBLEMS. WE HAVE 4 CARS IN THE HOUSE AND NONE OF THE OTHER CARS HAVE THIS ISSUE. THESE TIRES CANNOT HANDLE ANY POTHOLES. INFINITI TOOK OUT THE ROAD HAZARD WARRANTY FOR THESE TIRES IN THEIR 2015 MODEL Q50S.
Incident date: Jul 15, 2016
THE PASSENGER SIDE AIRBAG SEAT SENSORS ARE CALIBRATED WRONG. IT DOES NOT RECOGNIZE MY 105 POUND WIFE AS A PERSON, AND THEREFORE TURNS THE AIRBAG OFF. I RAISED THIS ISSUE WITH INFINITI AT LEAST 3 YEARS AGO, AND THEY TOLD ME THAT SHE MUST JUST BE SITTING ON THE SEAT WRONG. WELL, JUST ABOUT A MONTH AGO, THEY FINALLY ISSUED A RECALL. WE TOOK THE CAR IN TODAY TO GET IT FIXED, AND THEY TOLD US THE F... Read more
Incident date: Jul 12, 2016
SIDEWALL TEAR AND BUBBLE. TIRES HAD TO BE REPLACED 4 TIMES IN 1 YEAR . LEFT FRONT TIRE WAS REPLACED AT 3,058 MILES. LEFT TIRE WAS REPLACED AGAIN AT 5,923 MILES. RIGHT FRONT TIRE WAS REPLACED AT 6,811 MILES. RIGHT FRONT TIRE WAS REPLACED AGAIN AT 17,760
Incident date: Jul 11, 2016
TL* THE CONTACT OWNS A 2004 INFINITI G35. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE LIGHT REMAINED ILLUMINATED. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CRANK POSITION SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE ... Read more
Incident date: Jul 13, 2016
WHILE DRIVING THE EMERGERCNY BRAKE DASH LIGHT WILL BECOME LIT AND ALL BRAKING ACTIONS HAVE DRASTICALLY REDUCED POWER. A AN AUDIBLE GRINDING NOISE IS OBSERVED FROM THE FRONT OF THE VEHICLE AND THE BRAKE PEDDLE HAS LITTLE TO NO RESISTANCE. A RESTART OF THE VEHICLE TEMPORARILY RESOLVE THE ISSUE, BUT THE ISSUE HAS REOCCURED NUMEROUS TIMES AND IS INCREASING IN FREQUENCY.
Incident date: Jul 14, 2015
THE POWER BRAKES SEEM TO GO OUT DURING DRIVING. THEY CHUG THEN REQUIRE EXTREME FORCE PRESSURE ON PEDAL TO STOP. SHUTTING DOWN THE CAR AND THEN WAITING AND TURING IT BACK ON SEEMS TO RESTART IT.
Incident date: Jul 13, 2006
THE MATERIAL THE DASH BOARD IS MADE OF MELTS AT NORMAL TEMPERATURES COMPROMISING THE INTEGRITY OF THE DASH BOARD AND VISIBILITY (IT'S REFLECTIVE).
Incident date: Jul 13, 2006
THE MATERIAL THE DASH BOARD IS MADE OF MELTS AT NORMAL TEMPERATURES COMPROMISING THE INTEGRITY OF THE DASH BOARD AND VISIBILITY (IT'S REFLECTIVE).
Incident date: Jul 1, 2016
INFINITI/NISSAN ISSUED A RECALL BACK IN 2010 (RECALL ID#10V074000) FOR FUEL GAUGE/SENSOR SENDING UNIT PROBLEM. THE SAME ISSUE IS HAPPENING ON LATER YEAR VEHICLES, BUT NO RECALL HAS BEEN ISSUED. THERE ARE ENDLESS REPORTS ON THE WEB ACROSS MANY FORUMS WHERE PEOPLE ARE HAVING THE SAME PROBLEM FOR SOMETHING THAT HAS BEEN RECALLED BEFORE. SEE NOTES FROM PAST RECALL. RECALL ID # 10V074000 - FUEL S... Read more
Incident date: May 12, 2015
TL* THE CONTACT OWNS A 2008 INFINITI G35. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT FAILED TO FUNCTION PROPERLY ON THE FRONT PASSENGER SIDE. IT INDICATED THAT IT WAS OFF WHEN A PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT AND ON WHEN THERE WAS NO PASSENGER. THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS... Read more
Incident date: May 12, 2015
TL* THE CONTACT OWNS A 2008 INFINITI G35. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT FAILED TO FUNCTION PROPERLY ON THE FRONT PASSENGER SIDE. IT INDICATED THAT IT WAS OFF WHEN A PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT AND ON WHEN THERE WAS NO PASSENGER. THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS... Read more
Incident date: Jun 29, 2016
"TAKATA RECALL" - WHEN STARTING AND DRIVING THE CAR, THE SEAT BELT/AIR BAG LIGHT FLASHES CONSISTENTLY. THIS HAS BEEN GOING ON FOR MORE THAN A WEEK. I TOOK IT TO THE INFINITI DEALER ON 7/2 AND HAD A DIAGNOSTIC PERFORMED AT WHICH TIME I WAS TOLD IT HAD TO DO WITH A PREVIOUS RECALL AND THEY WERE ABLE TO RESET IT. HOWEVER WHEN I STARTED THE CAR, THE FLASHING LIGHT INDICATOR FOR THE SEAT BELT/AIR BAG ... Read more
Incident date: Jun 29, 2016
"TAKATA RECALL" - WHEN STARTING AND DRIVING THE CAR, THE SEAT BELT/AIR BAG LIGHT FLASHES CONSISTENTLY. THIS HAS BEEN GOING ON FOR MORE THAN A WEEK. I TOOK IT TO THE INFINITI DEALER ON 7/2 AND HAD A DIAGNOSTIC PERFORMED AT WHICH TIME I WAS TOLD IT HAD TO DO WITH A PREVIOUS RECALL AND THEY WERE ABLE TO RESET IT. HOWEVER WHEN I STARTED THE CAR, THE FLASHING LIGHT INDICATOR FOR THE SEAT BELT/AIR BAG ... Read more
Incident date: Jun 8, 2015
TL* THE CONTACT OWNS A 2005 INFINITI G35. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000. THE VIN WAS NOT AVAILABLE.
Incident date: Jul 10, 2016
PASSENGER AIR BAG LIGHT AND DASH LIGHT IS ON ALL THE TIME.
Incident date: Jul 10, 2016
PASSENGER AIR BAG LIGHT AND DASH LIGHT IS ON ALL THE TIME.
Incident date: Jun 30, 2016
FUEL LEVELING SENSOR IS FAULTY IN A LARGE VARIETY OF INFINITI CARS, BUT THERE IS NOT RECALL FOR MY VIN. THE CAR'S FUEL GAUGE GOES UP AND DOWN ALL THE TIME AND TELLS ME I'M ON EMPTY WHEN I'M NOT AND NEVER REGISTERS FULL EVEN WHEN IT WAS JUST FILLED UP. IT CAN JUMP FROM READING 330 MILES LEFT TO EMPTY DOWN TO 299 AND BACK UP TO 330 IN JUST A FEW SECONDS. THE DIAGNOSTIC CONFIRMED A PROBLEM, BUT THEY ... Read more
Incident date: Jun 30, 2016
FUEL LEVELING SENSOR IS FAULTY IN A LARGE VARIETY OF INFINITI CARS, BUT THERE IS NOT RECALL FOR MY VIN. THE CAR'S FUEL GAUGE GOES UP AND DOWN ALL THE TIME AND TELLS ME I'M ON EMPTY WHEN I'M NOT AND NEVER REGISTERS FULL EVEN WHEN IT WAS JUST FILLED UP. IT CAN JUMP FROM READING 330 MILES LEFT TO EMPTY DOWN TO 299 AND BACK UP TO 330 IN JUST A FEW SECONDS. THE DIAGNOSTIC CONFIRMED A PROBLEM, BUT THEY ... Read more
Incident date: Jun 24, 2016
WHILE DRIVING, THE VEHICLE TURNED OFF ON 2 OCCASIONS. ON SEVERAL OCCASIONS, IT LOST POWER, AND THEN RECOVERED, BUT TWICE, IT LITERALLY TURNED COMPLETELY OFF. THE "SLIP", "VDC OFF", AND "SERVICE ENGINE SOON" LIGHTS ALL APPEARED. I TOOK IT TO MY LOCAL INFINITI DEALER WHO SAID IT WAS SUBJECT TO A RECALL FOR EARLIER-PRODUCED MODELS, AND SUBJECT TO A BULLETIN WHICH DESCRIBED EXACTLY WHAT HAD HAPPENE... Read more
Incident date: Jun 24, 2016
WHILE DRIVING, THE VEHICLE TURNED OFF ON 2 OCCASIONS. ON SEVERAL OCCASIONS, IT LOST POWER, AND THEN RECOVERED, BUT TWICE, IT LITERALLY TURNED COMPLETELY OFF. THE "SLIP", "VDC OFF", AND "SERVICE ENGINE SOON" LIGHTS ALL APPEARED. I TOOK IT TO MY LOCAL INFINITI DEALER WHO SAID IT WAS SUBJECT TO A RECALL FOR EARLIER-PRODUCED MODELS, AND SUBJECT TO A BULLETIN WHICH DESCRIBED EXACTLY WHAT HAD HAPPENE... Read more
Incident date: Jun 24, 2016
WHILE DRIVING, THE VEHICLE TURNED OFF ON 2 OCCASIONS. ON SEVERAL OCCASIONS, IT LOST POWER, AND THEN RECOVERED, BUT TWICE, IT LITERALLY TURNED COMPLETELY OFF. THE "SLIP", "VDC OFF", AND "SERVICE ENGINE SOON" LIGHTS ALL APPEARED. I TOOK IT TO MY LOCAL INFINITI DEALER WHO SAID IT WAS SUBJECT TO A RECALL FOR EARLIER-PRODUCED MODELS, AND SUBJECT TO A BULLETIN WHICH DESCRIBED EXACTLY WHAT HAD HAPPENE... Read more
Incident date: Jul 1, 2016
SERVICE ENGINE SOON, VDC OFF, AND SLIP LIGHTS ALL COME ON FROM START UP OF VEHICLE. ENGINE BOGS A LOT, SPECIALLY WHEN SLIGHTLY MORE AGRESIVE ACCELERATION. I CHANGED HID WIRE BY PULLING OUT THE HEADLIGHT UNIT AND THE NEXT TIME I DROVE IT THIS HAPPENED.
Incident date: Jul 1, 2016
SERVICE ENGINE SOON, VDC OFF, AND SLIP LIGHTS ALL COME ON FROM START UP OF VEHICLE. ENGINE BOGS A LOT, SPECIALLY WHEN SLIGHTLY MORE AGRESIVE ACCELERATION. I CHANGED HID WIRE BY PULLING OUT THE HEADLIGHT UNIT AND THE NEXT TIME I DROVE IT THIS HAPPENED.
Incident date: Jul 1, 2016
SERVICE ENGINE SOON, VDC OFF, AND SLIP LIGHTS ALL COME ON FROM START UP OF VEHICLE. ENGINE BOGS A LOT, SPECIALLY WHEN SLIGHTLY MORE AGRESIVE ACCELERATION. I CHANGED HID WIRE BY PULLING OUT THE HEADLIGHT UNIT AND THE NEXT TIME I DROVE IT THIS HAPPENED.
Incident date: Jun 26, 2016
VARIOUS CRACKS HAVE FORMED IN THE LEATHER DASHBOARD. ONE NEAR THE ODOMETER READINGS EXTENDING TOWARDS THE DRIVER SIDE WINDOW. A SECOND TO THE LEFT OF THE CENTER DASH EXTENDING FROM TOP TO BOTTOM. CONTACT INFINITI CONSUMER AFFAIRS BECAUSE THEY REPLACED FX35 DASHBOARDS WITH THE SAME ISSUE. THEY SAID THEY WOULD NOT REPLACE MY VEHICLE DASH. I FIRST NOTICED THE CRACKS ON JUNE 26, 2016. CALLED INFINITI... Read more
Incident date: Jun 30, 2016
MY 2010 G37 INFINITI IS EQUIPPED WITH MICHELIN PILOT SPORT A/S 3 TIRES, SIZE 245/45R18. ONLY HAD THE VEHICLE 30 DAYS AND WHILE DRIVING APPROXIMATELY 55 MPH ON HIGHWAY, THE REAR PASSENGER SIDE TIRE BLEW OUT AND CAUSED THE VEHICLE TO CRASH. THE VEHICLE WAS DAMAGED BAD AND NOT DRIVABLE AND HAD TO BE TOWED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED BECAUSE IT DID NOT INVOLVE ANOTHER VE... Read more
Crash
Incident date: Jun 28, 2016
TL* THE CONTACT OWNS A 2003 INFINITI FX35. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER WAITING TEN MINUTES, THE VEHICLE RESUMED NORMAL OPERATION; HOWEVER, THE FAILURE RECURRED THREE TIMES BEFORE REACHING HIS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Incident date: Jun 1, 2010
THE LIGHT STAY LIT LIKE THERE IS A PROBLEM WHEN I SPEAK WITH NISSAN AND INFINITY THEY STATES THEIR IS NO RECALL.
Incident date: Jul 30, 2015
TL* THE CONTACT OWNS A 2003 INFINITI G35. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT STATED THAT THE DYNAMIC CONTROL, SLIP INDICATOR, AND BATTERY WARNING LIGHTS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND WAS UNABLE TO RESTART TO THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE CRANK POSIT... Read more
Incident date: Jun 1, 2016
THE VEHICLE IS ON A NATIONAL DO NOT SELL LIST, THIS IS AWFUL FOR RESALE VALUE!!!
Incident date: Jun 1, 2016
THE VEHICLE IS ON A NATIONAL DO NOT SELL LIST, THIS IS AWFUL FOR RESALE VALUE!!!
Incident date: Jun 28, 2016
AS PREVIOUSLY MENTIONED AND DEPICTED COPIOUS TIMES ON MULTIPLE SITES, MY 2004 G35 (BUILT IN 2003 AND PURCHASED 11/03 W/ ONLY 43,544 MILES) STALLS W/O WARNING. ENGINE AND VDC LIGHTS SHOW ONLY AFTER ENGINE STALLS. IF IDLE RPMS ARE INCREASED TO 1,000, TO PREVENT STALLING, THE ENGINE IDLE LOPES NOTICEABLY. THIS SAFETY ISSUE HAS OCCURRED BOTH WHILE STOPPED (STOP LIGHTS/SIGNS) AND WHILE DRIVING 4 OUT... Read more
Incident date: Jun 28, 2016
AS PREVIOUSLY MENTIONED AND DEPICTED COPIOUS TIMES ON MULTIPLE SITES, MY 2004 G35 (BUILT IN 2003 AND PURCHASED 11/03 W/ ONLY 43,544 MILES) STALLS W/O WARNING. ENGINE AND VDC LIGHTS SHOW ONLY AFTER ENGINE STALLS. IF IDLE RPMS ARE INCREASED TO 1,000, TO PREVENT STALLING, THE ENGINE IDLE LOPES NOTICEABLY. THIS SAFETY ISSUE HAS OCCURRED BOTH WHILE STOPPED (STOP LIGHTS/SIGNS) AND WHILE DRIVING 4 OUT... Read more
Incident date: Jun 28, 2016
AS PREVIOUSLY MENTIONED AND DEPICTED COPIOUS TIMES ON MULTIPLE SITES, MY 2004 G35 (BUILT IN 2003 AND PURCHASED 11/03 W/ ONLY 43,544 MILES) STALLS W/O WARNING. ENGINE AND VDC LIGHTS SHOW ONLY AFTER ENGINE STALLS. IF IDLE RPMS ARE INCREASED TO 1,000, TO PREVENT STALLING, THE ENGINE IDLE LOPES NOTICEABLY. THIS SAFETY ISSUE HAS OCCURRED BOTH WHILE STOPPED (STOP LIGHTS/SIGNS) AND WHILE DRIVING 4 OUT... Read more
Incident date: Jun 25, 2016
DRIVE TO GAS STATION A MILE AWAY WAS A DANGEROUS EXPERIENCE, THE ISSUE I THOUGHT WAS A TIRE BLOWN OUT HAS BEEN INSPECTED BY LOCAL POLICE OFFICER UPON OCCURRENCE AND DETERMINED IT IS SUSPENSION DEFECT. RIGHT REAR AXLE IS WHERE THE LOUD GRINDING STARTED
Incident date: Jun 25, 2016
DRIVE TO GAS STATION A MILE AWAY WAS A DANGEROUS EXPERIENCE, THE ISSUE I THOUGHT WAS A TIRE BLOWN OUT HAS BEEN INSPECTED BY LOCAL POLICE OFFICER UPON OCCURRENCE AND DETERMINED IT IS SUSPENSION DEFECT. RIGHT REAR AXLE IS WHERE THE LOUD GRINDING STARTED
Incident date: Jun 20, 2016
ON MONDAY, JUNE 20 AS I WAS DRIVING UP THE RAMP TO GO TO THE GW BRIDGE, THERE WAS A LOT OF TRAFFIC AND WE WERE IN A SLOW MOTION. I WAS PRESSING THE BRAKES TO AVOID HITTING THE OTHER CAR BUT MY CAR KEPT ON ROLLING AND THEREFORE IT HIT THE BUMPER OF THE ACURA CAR IN FRONT OF ME. WHAT I DO NOT UNDERSTAND WAS THE BRAKES WERE SERVICED 3 MONTHS BEFORE, BUT STILL IT DID NOT WORK AND I WAS VERY SURE TH... Read more
Crash
Incident date: Jun 24, 2016
TL* THE CONTACT OWNS A 2002 INFINITI I35. WHILE DRIVING APPROXIMATELY 60 MPH, THE TEMPERATURE GAUGE INCREASED AND THE VEHICLE OVERHEATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND LET IT COOL OFF BEFORE TAKING IT TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE RADIATOR FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILU... Read more
Incident date: Jun 24, 2016
JUST BOUGHT AN 03 G35 SEDAN AND AFTER ALMOST GETTING INVOLVED ON AN ACCIDENT BECAUSE MY CAR SHUTS OFF IN THE MIDDLE OF THE FREEWAY ON MY WAY HOME FROM WORK.I'VE BEEN DOING SOME RESEARCH AND THERE'S A RECALL FOR DEFECTIVE SENSORS THAT CAUSES THE ENGINE TO STOP WITHOUT A WARNING (CAMSHAFT POSITION SENSORS AND CRANK POSITION SENSOR ) I'VE CONTACTED INFINITI CONSUMER AFFAIRS ABOUT THIS PROBLEM AND T... Read more
Incident date: Jun 13, 2016
EMERGENCY BRAKE: E-BRAKE APPEARS TO ENGAGE ON ITS OWN AND THE BRAKE LIGHT INDICATOR COMES ON. THERE'S ALSO A GRINDING SOUND WHEN BRAKE IS PRESSED. GRINDING SOUNDS ONLY OCCURS WHEN THIS ISSUE COMES UP. EXHAUST MANIFOLDS: WAS NOTIFIED BY THE DEALER UPON A SERVICE INSPECTION THAT THERE WAS A SMALL CRACK IN THE EXHAUST MANIFOLDS. IS THIS A NORMAL THING? AND SHOULD THIS BE A RECALL ITEM AS IT C... Read more
Incident date: Jun 13, 2016
EMERGENCY BRAKE: E-BRAKE APPEARS TO ENGAGE ON ITS OWN AND THE BRAKE LIGHT INDICATOR COMES ON. THERE'S ALSO A GRINDING SOUND WHEN BRAKE IS PRESSED. GRINDING SOUNDS ONLY OCCURS WHEN THIS ISSUE COMES UP. EXHAUST MANIFOLDS: WAS NOTIFIED BY THE DEALER UPON A SERVICE INSPECTION THAT THERE WAS A SMALL CRACK IN THE EXHAUST MANIFOLDS. IS THIS A NORMAL THING? AND SHOULD THIS BE A RECALL ITEM AS IT C... Read more
Incident date: May 24, 2016
THE PASSENGER SIDE AIRBAG SENSOR IS FAULTY. IT SAYS THAT THE AIRBAG IS OFF EVEN WHEN SOMEONE IS OCCUPYING THE PASSENGER SEAT. INFINITI QUOTED $7,000.00 TO REPAIR THE SENSOR. THE ENTIRE SEAT NEEDS TO BE REPLACED. THIS IS OBVIOUSLY A MANUFACTURERS DEFECT.
Incident date: May 24, 2016
THE PASSENGER SIDE AIRBAG SENSOR IS FAULTY. IT SAYS THAT THE AIRBAG IS OFF EVEN WHEN SOMEONE IS OCCUPYING THE PASSENGER SEAT. INFINITI QUOTED $7,000.00 TO REPAIR THE SENSOR. THE ENTIRE SEAT NEEDS TO BE REPLACED. THIS IS OBVIOUSLY A MANUFACTURERS DEFECT.
Incident date: Mar 14, 2016
TAKATA RECALL: MY CAR STARTED HAVING PROBLEMSWITH IN 2 WEEKS. THE CAR WOULD TURN OFF WITH NO WARNING, THE GAUGES ARE BROKE,HAS FUNNY SMELL OF GAS, FUEL PUMP IS BROKE,THE TEMP GUAGUE IS BROKE,STALLS,ELECTICAL PROBLEMS,BROKE/CRACKED GASKET,LEAKING COOLANT AND OIL.
Incident date: Mar 14, 2016
TAKATA RECALL: MY CAR STARTED HAVING PROBLEMSWITH IN 2 WEEKS. THE CAR WOULD TURN OFF WITH NO WARNING, THE GAUGES ARE BROKE,HAS FUNNY SMELL OF GAS, FUEL PUMP IS BROKE,THE TEMP GUAGUE IS BROKE,STALLS,ELECTICAL PROBLEMS,BROKE/CRACKED GASKET,LEAKING COOLANT AND OIL.