Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,875 complaints for INFINITI
Incident date: Oct 14, 2016
WHILE DRIVING MY 2005 INFINITI QX56 I NOTICED I HAVE TO PRESS DOWN HARDER ON MY BRAKES TO COME TO A STOP. AT ONE POINT THE BRAKES GO ALL THE WAY TO THE FLOOR AND THE BRAKE LIGHT ILLUMINATES. I KNOW I DON'T NEED BRAKE PADS BECAUSE THEY WERE REPLACED 2 MONTHS AGO. I HAVE ALSO HAD MY BRAKE BOOSTER ASSEMBLY REPLACED SO I KNOW IT IS NOT THAT. I DON'T KNOW WHAT TO DO BECAUSE I KEEP HAVING ISSUES WITH T... Read more
Incident date: May 24, 2016
TL* THE CONTACT OWNS A 2014 INFINITI QX60. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Oct 13, 2016
TODAY I WAS DRIVING MY VEHICLE AND THE LOW FUEL LIGHT CAME ON BUT THE FUEL GUAGE SHOWED IT STILL HAD HALF A TANK, SO I WENT TO THE GAS STATION AND FILLED IT UP ON WHEN I TURNED ON THE CAR I SEEN THAT THE FUEL GAUGE ITS NOT WORKING, ANOTHER THING IS WHERE IT SHOWS WHAT GEAR YOUR ON IT SEEMS TO BE BROKEN LIKE THE LITTLE SCREEN IS BROKEN FROM IN SIDE ITS HARD TO EXPLAIN ILL POST SOME PICTURES SO Y... Read more
Incident date: Oct 13, 2016
TODAY I WAS DRIVING MY VEHICLE AND THE LOW FUEL LIGHT CAME ON BUT THE FUEL GUAGE SHOWED IT STILL HAD HALF A TANK, SO I WENT TO THE GAS STATION AND FILLED IT UP ON WHEN I TURNED ON THE CAR I SEEN THAT THE FUEL GAUGE ITS NOT WORKING, ANOTHER THING IS WHERE IT SHOWS WHAT GEAR YOUR ON IT SEEMS TO BE BROKEN LIKE THE LITTLE SCREEN IS BROKEN FROM IN SIDE ITS HARD TO EXPLAIN ILL POST SOME PICTURES SO Y... Read more
Incident date: Oct 14, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 INFINITI M45. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION... Read more
Incident date: Aug 1, 2016
RECEIVED A RECALL NOTICE 2 MONTHS AGO. CAN'T GET A STRAIGHT ANSWER FROM THE DEALER OR INFINITY AS TO WHEN THEDEFECTIVE FRONT PASSENGER SIDE AIR BAG INFLATOR WILL BE REPLACED.
Incident date: Aug 1, 2014
MY DASHBOARD STARTED TO BUBBLE 2 SUMMERS AGO AND I IMMEDIATELY CONTACTED INFINITY. THEY TOLD ME THAT THE COMPANY SENT ME A NOTICE THAT THIS WAS AN ISSUE IN SPECIFIC MODELS AND WOULD REPLACE THE DASHBOARD. I DID NOT RECEIVE ANY NOTICE AND WHEN I CALLED IN 2014 THE TIME ALLOWED HAD EXPIRED. INFINITY WOULD NOT REPLACE MY DASHBOARD. NOW THE DASHBOARD IS COMPLETELY COVERED WITH BUMPS FROM FAULTY MAT... Read more
Incident date: Oct 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTIO... Read more
Incident date: Sep 26, 2016
TL* THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT STATED THAT THE ENGINE MADE TICKING AND KNOCKING NOISES. ALSO, THE VEHICLE IDLED TOO LOW AS IF IT WERE GOING TO SHUT OFF INDEPENDENTLY. THE SERVICE ENGINE SOON INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT POSITION SENSOR AND VALVE TIMING CONTROL SENSOR F... Read more
Incident date: May 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 INFINITI I35. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) WAS RECEIVED IN MAY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PRO... Read more
Incident date: Jun 13, 2016
TL* THE CONTACT OWNS A 2006 INFINITI M45. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS THE PARTS ARE AVAILABLE.
Incident date: Mar 7, 2008
TL* THE CONTACT OWNS A 2008 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WHEN ENCOUNTERED A DITCH IN THE ROAD, THE REAR OF THE VEHICLE SWAYED AND THE STEERING WHEEL VIGOROUSLY SHOOK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THERE WAS NO DIAGNOSIS OR REPAIR COMPLETED. THE MANUFACTURER WAS MADE AWARE AND STATED THEY WOULD SEND AN INVESTIGATOR TO INSPECT THE VEHICLE. THE FA... Read more
Incident date: Mar 7, 2008
TL* THE CONTACT OWNS A 2008 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WHEN ENCOUNTERED A DITCH IN THE ROAD, THE REAR OF THE VEHICLE SWAYED AND THE STEERING WHEEL VIGOROUSLY SHOOK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THERE WAS NO DIAGNOSIS OR REPAIR COMPLETED. THE MANUFACTURER WAS MADE AWARE AND STATED THEY WOULD SEND AN INVESTIGATOR TO INSPECT THE VEHICLE. THE FA... Read more
INFINITI
QX60
(2016) - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Oct 12, 2016
Incident date: Oct 3, 2016
2016 INFINITI QX60. CONSUMER WRITES IN REGARDS TO DEALERSHIP REFUSAL TO REPAIR AN OLD 2GB NAVIGATION SYSTEM TO AN UPGRADED 4GB SYSTEM. *SMD THE CONSUMER STATED HE WAS UNABLE TO DOWNLOAD DIRECTIONS. *JB THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING A RECALL REPAIR. ALSO, THE VEHICLE EXPERIENCED A CLUNKING SOUND WHEN MAKING A SHARP TURN. THE DEALER ADVIS... Read more
Incident date: Jul 18, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED AND KEPT INDICATIN... Read more
Incident date: Oct 7, 2016
SIDE MIRRORS GET STUCK OUT OF POSITION POINTING DOWN AND CONTINUOUSLY MAKE CLICKING NOISES MAKING IT IMPOSSIBLE TO DRIVE
Incident date: Oct 7, 2016
THE DRIVERS SIDE BOTTOM METAL SEAT BRACKET BROKE WHILE IN MOTION. THE SEAT IS NOW COMPLETELY UNSUPPORTED. THE SEAT MOVES WHEN BRAKES ARE APPLIED.
Incident date: Oct 6, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 INFINITI FX45. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Oct 1, 2016
THE DASHBOARD IS CRACKING THE DRIVER SEAT BIND WITH CENTER CONSOLE PASSENGER AIR BAG MALFUNCTION
Incident date: Oct 1, 2016
THE DASHBOARD IS CRACKING THE DRIVER SEAT BIND WITH CENTER CONSOLE PASSENGER AIR BAG MALFUNCTION
Incident date: Oct 1, 2016
THE DASHBOARD IS CRACKING THE DRIVER SEAT BIND WITH CENTER CONSOLE PASSENGER AIR BAG MALFUNCTION
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V349000 (AIR BAGS) AND 13V430000 (VEHICLE SPEED CONTROL) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PAR... Read more
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V349000 (AIR BAGS) AND 13V430000 (VEHICLE SPEED CONTROL) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PAR... Read more
Incident date: Oct 6, 2016
"TAKATA RECALL" THIS RECALL HAS BEEN ISSUED SINCE MAY 2016. IT IS NOW OCTOBER 2016. THE INITIAL LETTER STATED THAT THE PASSENGER AIR BAG MAY RUPTURE UNDER CONTINUED EXPOSURE OF HIGH HUMIDITY, AND STATED THAT THE DEALERSHIP IS WAITING ON PARTS TO PERFORM THE RECALL. IT ALSO STATED NOT TO ALLOW PASSENGERS IN YOUR FRONT SEAT DURING THIS TIME. VERY DIFFICULT TO DO IF YOU ONLY HAVE ONE VEHICLE TO YO... Read more
Incident date: Oct 6, 2016
DOOR LOCK ACTUATORS KEEP FAILING. THE DOOR LOCK ACTUATORS ON ALL FOUR DOORS HAVE FAILED AND HAVE BEEN REPLACED. WHEN THEY FAIL, IT IS IMPOSSIBLE TO LOCK OR UNLOCK THE DOOR. VEHICLE HAS LESS THAN 75,000 MILES.
Incident date: Oct 5, 2016
TAKATA RECALL SEE ATTACHED NOTIFICATION RECEIVED IN AUGUST OF 2016. NOTE RED AND UNDERLINED AREAS. INFINITI ADVISED OWNERS TO HANDLE THIS RECALL IN AN UNACCEPTABLE WAY FOR TWO REASONS 1. AIRBAG DEPLOYMENT WHILE DRIVING IS LIKELY TO CAUSE A WRECK WHICH COULD ENDANGER OTHERS UNRELATED TO THE RECALL 2. METAL PIECES WOULD NOT JUST HIT THE PASSENGER SEAT, THEY WOULD GO THROUGHOUT THE VEHICLE ... Read more
Incident date: May 20, 2010
EXCESSIVE ENGINE OIL CONSUMPTION. THE VEHICLE HAS 148K MILES. THIS PROBLEM HAS RESURFACE MANY TIMES IN THE PAST AND I GET A WARNING THAT THE VEHICLE NEED TO BE SERVICE. EACH TIME THE DEALER INFORMED ME THAT THE OIL LEVEL WAS LOW AND AFTER THEY ADD OIL AND RESET THE WARNING IT IS FINE UNTIL THE OIL AGAIN GOES BELOW THE SAFE LEVEL. THE CAR HAS BEEN MAINTAINED BY THE SAME DEALERSHIP SINCE IT WAS PUR... Read more
Incident date: Aug 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WERE CRACKS ALONG THE DASH BOARD. THE TECHNICIAN MENTIONED THAT IF THE RECALL WERE PERFORMED, THERE WAS A POSSIBILITY THAT THE CRACKS ON THE DASHBOARD COULD ENLARGE. THE TECHNICIAN ALSO STATED ... Read more
Incident date: Aug 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WERE CRACKS ALONG THE DASH BOARD. THE TECHNICIAN MENTIONED THAT IF THE RECALL WERE PERFORMED, THERE WAS A POSSIBILITY THAT THE CRACKS ON THE DASHBOARD COULD ENLARGE. THE TECHNICIAN ALSO STATED ... Read more
Incident date: Sep 26, 2016
TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT CORROSION OF THE STRUT TOWER HOUSING CAUSED THE POWER STEERING COLUMN TO FRACTURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 195,000.
Incident date: Sep 26, 2016
TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT CORROSION OF THE STRUT TOWER HOUSING CAUSED THE POWER STEERING COLUMN TO FRACTURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 195,000.
Incident date: Oct 3, 2016
I WAS DRIVING ON A VERY BUSY STREET GOING ABOUT 45MPH AND WITHOUT WARNING MY CAR LOST POWER. I TRIED TO ACCELERATE BUT IT DID NOT WORK AND THEN I TRIED BRAKING AND THEN I KNEW I WAS IN TROUBLE. THE CAR DID NOT RESPOND AT ALL, SO I PULLED OFF TO A SIDE STREET WHERE THE CAR ACTUALLY ROLLED TO A STOP. I COULD BARLEY TURN THE STEERING WHEEL. I HAD TO HAVE THE CAR TOWED TO A NISSAN DEALERSHIP. I FIND O... Read more
INFINITI
Q50 HYBRID
(2014) - VEHICLE SPEED CONTROL
Oct 3, 2016
Incident date: Oct 1, 2016
TL* THE CONTACT OWNS A 2014 INFINITI Q50 HYBRID. THE CONTACT STATED THAT AFTER ACCIDENTALLY REVERSING INTO A POLE, THE VEHICLE ACCELERATED FORWARD INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO THREE OTHER VEHICLES. THE CONTACT SHIFTED INTO PARK AND WAS ABLE TO BRING THE VEHICLE TO A STOP. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR RE... Read more
Crash
Incident date: Sep 15, 2016
SERIOUS CORROSION ON THE FRAME. THE PASSENGER SIDE OF THE VEHICLE WHERE THE CONTROL ARM ATTACHES TO THE FRAME IS COMPLETELY RUSTED OUT JUST BEYOND THE STRUT MOUNT RECALL LOCATION. THE DEALERSHIP DEEMED IT NOT ABLE TO BE FIXED AND WAS TOLD BY BOTH THE DEALERSHIP AND CONSUMER AFFAIRS THAT ITS NOT THEIR PROBLEM. WHILE DRIVING 55 MPH I STARTED HEARING A KNOCKING NOISE IN THE RIGHT FRONT. SOON AFTER TH... Read more
Incident date: Sep 15, 2016
SERIOUS CORROSION ON THE FRAME. THE PASSENGER SIDE OF THE VEHICLE WHERE THE CONTROL ARM ATTACHES TO THE FRAME IS COMPLETELY RUSTED OUT JUST BEYOND THE STRUT MOUNT RECALL LOCATION. THE DEALERSHIP DEEMED IT NOT ABLE TO BE FIXED AND WAS TOLD BY BOTH THE DEALERSHIP AND CONSUMER AFFAIRS THAT ITS NOT THEIR PROBLEM. WHILE DRIVING 55 MPH I STARTED HEARING A KNOCKING NOISE IN THE RIGHT FRONT. SOON AFTER TH... Read more
Incident date: Sep 13, 2016
50000 MILES ON IT AT MOMENT AND FOR THE LAST 3 YEARS MY INFINITI LOOSES BRAKE POWER. LAST WEEK I ALMOST RAN ON A VEHICLE WITH MY 6 MONTH OLD SON RIDING WITH ME. ONCE THE VEHICLE COMES TO COMPLETE STOP AFTER A WHILE AND ONCE THE ENGINE IS TURNED OFF AND RESTARTED THE PROBLEM GOES AWAY. WHEN IT HAPPENS THERES A HUGE GRINDING NOISE AND BRAKE PEDAL SHAKES VERY BADLY AS IF THERES NO BRAKE ON THE CAR. A... Read more
Incident date: Jul 1, 2016
THIS COMPLAINT IS RELATED TO NHTSA RECALL 16V-349 FOR PASSENGER SIDE AIRBAGS. THIS RECALL WAS INITIATED IN EARLY SUMMER OF 2016 AND I RECEIVED A LETTER FROM INFINITY ABOUT THE RECALL IN AUGUST OF 2016. I WAS GIVEN AN ORIGINAL TIME FRAME OF SEPT TO OCT 2016 FOR COMPLETION OF REPAIRS ON MY CAR. NOW INFINITY IS ESTIMATING IT WILL BE LATE NOV. 2016 OR LATER BEFORE PARTS ARE AVAILABLE. IN THE MEANTIME ... Read more
Incident date: May 24, 2016
TAKATA RECALL I WAS NOTICING THE PASSENGER AIR BAG NOTIFICATION IS OFF WHEN SOMEONE IS IN THE PASSENGER SEAT. I DECIDED TO SEARCH THE VIN TO SEE IF THERE WAS A RECALL.
Incident date: Jul 29, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/29... Read more
Incident date: Sep 28, 2016
TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEA... Read more
Incident date: Oct 23, 2015
WHEN SITTING WITH THE VEHICLE STOPPED, SUCH AS AT A TRAFFIC LIGHT, THE BRAKE PEDAL FADES AND THE PEDAL ALMOST GOES ALL THE WAY TO THE FLOOR.
Incident date: Aug 29, 2016
MY 2012 INFINITI FX-35 FUEL GAUGE STOPPED REGISTERING FUEL LEVELS ABOUT THREE WEEKS AGO, AND THE WARRANTY EXPIRED THREE MONTHS AGO. I NOTICED THE ISSUE WHEN STARTING THE CAR IN MY GARAGE. I CONTACTED THE INFINITI DEALER, AND THEY MENTIONED THAT I WOULD BE RESPONSIBLE FOR THE REPAIR WHICH WOULD NOT BE COVERED UNDER WARRANTY. THE PROBLEM ACTUALLY INVOLVES THE FUEL SENDING UNITS, NISSAN PN 25060-1... Read more
Incident date: Aug 29, 2016
MY 2012 INFINITI FX-35 FUEL GAUGE STOPPED REGISTERING FUEL LEVELS ABOUT THREE WEEKS AGO, AND THE WARRANTY EXPIRED THREE MONTHS AGO. I NOTICED THE ISSUE WHEN STARTING THE CAR IN MY GARAGE. I CONTACTED THE INFINITI DEALER, AND THEY MENTIONED THAT I WOULD BE RESPONSIBLE FOR THE REPAIR WHICH WOULD NOT BE COVERED UNDER WARRANTY. THE PROBLEM ACTUALLY INVOLVES THE FUEL SENDING UNITS, NISSAN PN 25060-1... Read more
Incident date: Aug 29, 2016
MY 2012 INFINITI FX-35 FUEL GAUGE STOPPED REGISTERING FUEL LEVELS ABOUT THREE WEEKS AGO, AND THE WARRANTY EXPIRED THREE MONTHS AGO. I NOTICED THE ISSUE WHEN STARTING THE CAR IN MY GARAGE. I CONTACTED THE INFINITI DEALER, AND THEY MENTIONED THAT I WOULD BE RESPONSIBLE FOR THE REPAIR WHICH WOULD NOT BE COVERED UNDER WARRANTY. THE PROBLEM ACTUALLY INVOLVES THE FUEL SENDING UNITS, NISSAN PN 25060-1... Read more
Incident date: Aug 25, 2016
WHEN PARKED, THE DRIVER SEAT COULD NOT BE ADJUSTED. THE BACK OF DRIVER SEAT WENT TOTALLY BACK AND COULD NOT BE RETURNED TO AN UPRIGHT POSITION. THERE WAS A RISK IN DRIVING THE CAR.
Incident date: Sep 23, 2016
I HAVE EXPERIENCE TWO OCCASIONS DURING STOP AND GO TRAFFIC WHERE THE ENGINE WILL REV UP AND ACCELERATE. ON THOSE OCCASIONS I HAD TO PRESS THE BRAKES HARD TO AVOID HITTING THE CAR IN FRONT OF ME. I ALSO CHANGED GEARS TO NEUTRAL. DURING BOTH TIMES I WAS IN STOP AND GO TRAFFIC MOVING FORWARD...NOT TURNING. I ALSO TRIED USING THE CRUISE CONTROL. WAS TRAVELING IN A TOLL ROAD IN MOTION. HAD DIFF... Read more
Incident date: Sep 23, 2016
I HAVE EXPERIENCE TWO OCCASIONS DURING STOP AND GO TRAFFIC WHERE THE ENGINE WILL REV UP AND ACCELERATE. ON THOSE OCCASIONS I HAD TO PRESS THE BRAKES HARD TO AVOID HITTING THE CAR IN FRONT OF ME. I ALSO CHANGED GEARS TO NEUTRAL. DURING BOTH TIMES I WAS IN STOP AND GO TRAFFIC MOVING FORWARD...NOT TURNING. I ALSO TRIED USING THE CRUISE CONTROL. WAS TRAVELING IN A TOLL ROAD IN MOTION. HAD DIFF... Read more
Incident date: Jul 1, 2016
AIR BAG RECALL RECEIVED ON RE ABOUT JULY 2016. AS OF TODAY , SEPTEMBER 22, 2016, THE REPAIRS HAVE NOT BEEN MADE.
Incident date: Jul 1, 2016
AIR BAG RECALL RECEIVED ON RE ABOUT JULY 2016. AS OF TODAY , SEPTEMBER 22, 2016, THE REPAIRS HAVE NOT BEEN MADE.
Incident date: Jul 1, 2016
AIR BAG RECALL RECEIVED ON RE ABOUT JULY 2016. AS OF TODAY , SEPTEMBER 22, 2016, THE REPAIRS HAVE NOT BEEN MADE.