Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,743 complaints for INFINITI
Incident date: Nov 1, 2017
MY VEHICLES CRANK/CAM SENSOR I BELIEVE HAS GONE BAD. I WAS DRIVING ON A CITY STREET, THE CAR WAS DRIVING FINE AND IT WAS LIKE THE ENGINE SHUT OFF BUT IT WAS NOT I COULD DRIVE 1 MPH, AND CAR WOULD NOT REV UP. I SAW THERE WERE RECALLS ON THIS FOR INFINITIS MADE IN 2202-2003 BUT FOR SOME REASON MY 2003 INFINITI IS NOT INCLUDED IN THIS! CAR NO LONGER WILL MOVE.
Incident date: Oct 21, 2017
THE VEHICLE IS VERY NEW- ONLY 7000 MILES ON IT. I WAS DRIVING ON A MAJOR INTERSTATE AT APPROXIMATELY 60 MPH WHEN THE VEHICLE SUDDENLY SHUT DOWN. THE ENGINE JUST SHUT OFF AND NO POWER. THE ENGINE SHUT DOWN WHILE WE WERE TRAVELLING ON A HIGHWAY!! THERE WERE CHILDREN IN THE CAR, AND LUCKILY I WAS ABLE TO PULL TO THE SHOULDER WITHOUT BEING STRUCK. NEEDLESS TO SAY IT WAS A VERY DANGEROUS SITUATION- WE... Read more
Incident date: Nov 5, 2017
TAMARA RECALL . RECIEVED A NOTICE ON THE AIR BAG FOR A RECALL
Incident date: Apr 13, 2015
THE AIRBAG DID NOT DEPLOY IN 2 COLLISIONS. FORTUNATELY I HAD A SECURED SEAT BELT FASTENED.
Crash
Incident date: Jul 10, 2017
WHILE DRIVING AND I GO OVER A BUMP THE CAR JUMPS TO THE SIDE. ALSO LIGHTS ON DASH STAY ON FOR SEATBELTS, TIRE PRESSURE.
Incident date: Nov 1, 2017
PURCHASED 12/26/16 37,000 MILES NEEDED TRANSMISSION AT 43,200 NEEDED ANOTHER TRANSMISSION 47,000 NO POWER AND LOUD NOISE
Incident date: Nov 29, 2016
TL* THE CONTACT OWNS A 2016 INFINITI Q70. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GEORGE HARTE INFINITI (1076 S COLONY RD, WALLINGFORD, CT 06492 (203) 495-6700). THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED; HOWEVER, THE AIR BAG WARNING INDICATOR WAS RESET. THE CONTACT STATED THAT THE REPAIR DID NOT RECTIFY THE FAILURE. THE MANUFACTURER WAS ... Read more
Incident date: Nov 1, 2017
TAKATA RECALL MY AIR INFLATS BY THEMSELVES
Incident date: Oct 15, 2017
THE CAR WON'T BACK UP WHEN IT'S ON REVERSE, SOMETIMES IT WON'T MOVE AT ALL EVEN WHEN IT'S ON DRIVE.
Incident date: Oct 15, 2017
THE CAR WON'T BACK UP WHEN IT'S ON REVERSE, SOMETIMES IT WON'T MOVE AT ALL EVEN WHEN IT'S ON DRIVE.
Incident date: Oct 15, 2017
THE CAR WON'T BACK UP WHEN IT'S ON REVERSE, SOMETIMES IT WON'T MOVE AT ALL EVEN WHEN IT'S ON DRIVE.
Incident date: Oct 1, 2016
THE PARKING BRAKE CABLE, AS SET FROM THE FACTORY, IS WAY TOO LOOSE TO HOLD THE CAR ON EVEN A SLIGHT INCLINE. THE PARKING BRAKE HANDLE TAKES EXCESSIVE FORCE TO PULL FAR ENOUGH TO HOLD THE VEHICLE FROM ROLLING. THE DEALER REFUSES TO ADJUST THE CABLE TENSION UNDER WARRANTY STATING IT IS NOT COVERED. THIS IS MY SECOND 2013 G37 WITH THIS ISSUE.
Incident date: Oct 21, 2017
TL* THE CONTACT OWNED A 2015 INFINITI Q50. WHILE ACCELERATING FROM A STOP AT 10 MPH, ANOTHER VEHICLE RAN A RED LIGHT. THE OTHER VEHICLE STRUCK A PEDESTRIAN AND THEN STRUCK THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE THEN CRASHED INTO A CEMENT DIVIDER. THE CONTACT'S SEVEN YEAR OLD SON WAS SEATED IN THE BACK SEAT. THE AIR BAGS DEPLOYED, BUT FAILED TO INFLATE. A POLICE REPORT W... Read more
Crash
2 injured
Incident date: Jun 18, 2017
WHILE DRIVING IN THE MIDDLE LANE ON A FIVE LANE FREEWAY, A PIECE OF DEBRIS (ABOUT 1X2 FT) WAS BOUNCING FROM LANE TO LANE. IT BOUNCED INTO MY LANE AND WENT UNDER MY 2012 INFINITE FX35. I HEARD A LOUD BANG AND MY AIRBAGS EJECTED OPEN. MY WHOLE FRONT WINDSHIELD BLEW WHITE, LEAVING ME UNABLE TO SEE THE ROAD. ESSENTIALLY, I WAS DRIVING BLINDLY AT HIGHWAY SPEED ON THE FREEWAY WITH MOVING CARS ALL AR... Read more
Incident date: Jun 18, 2017
WHILE DRIVING IN THE MIDDLE LANE ON A FIVE LANE FREEWAY, A PIECE OF DEBRIS (ABOUT 1X2 FT) WAS BOUNCING FROM LANE TO LANE. IT BOUNCED INTO MY LANE AND WENT UNDER MY 2012 INFINITE FX35. I HEARD A LOUD BANG AND MY AIRBAGS EJECTED OPEN. MY WHOLE FRONT WINDSHIELD BLEW WHITE, LEAVING ME UNABLE TO SEE THE ROAD. ESSENTIALLY, I WAS DRIVING BLINDLY AT HIGHWAY SPEED ON THE FREEWAY WITH MOVING CARS ALL AR... Read more
Incident date: Nov 1, 2017
"AIRBAG OFF" NOTIFICATION TURNS ON WHEN PASSENGER IS SITTING IN PASSENGER SEAT. WHEN A PASSENGER IS SITTING IN THE PASSENGER SEAT THE AIRBAG REMAINS OFF. SEARCHING THE INTERNET, IT APPEARS THAT MANY OWNERS OF INFINITI G37S EXPERIENCE THIS PROBLEM, YET WHEN I CONTACTED THE DEALER THEY ADVISED THERE WAS NO RECALL.
Incident date: Oct 25, 2017
MY NAME IS [XXX] , I HAVE RECEIVED A LETTER CONTAINING AN URGENT AIRBAG SAFETY RECALL ON MY INFINITI I 35 2003. THE LETTER FROM FLORIDA HIGHWAY SAFETY AND MOTOR VEHICLES STATES THAT HAT THERE HAS BEEN AN AIRBAG RECALLED FOR A SAFETY DEFECT IN THE AIRBAG THAT COULD RESULT IN DEATH OR SERIOUS INJURY TO ME AND/OR MY PASSENGERS. THIS HAPPENS TO BE MY ONLY VEHICLE AND IS EXTREMELY CONCERNING BECAUSE ... Read more
Incident date: Mar 11, 2017
MY SUNROOF SHATTERED. THE CAR WAS PARKED IN A PARKING LOT AND WHEN WE CAME BACK IT WAS COMPLETELY SHATTERED AND GLASS WAS EVERYWHERE. THERE WERE NO SIGNS OF VANDALISM. IT JUST EXPLODED.
Incident date: Mar 2, 2016
AIR BAG LIGHT FLASHING, DEALERSHIP INDICATED "A VERY COMMON PROBLEM" FOR THIS YEAR AND MAKE INFINIITI . WELL A COMMON PROBLEM TO ME SEEMS LIKE IT SHOULD BE A RECALL. I WAS TOLD BY DEALERSHIP THAT IT WOULD OVER $1000 DOES THIS HAVE ANYTHING TO DO WITH TAKATA INFLATORS THAT HAVE BEEN RECALLS ON MILLIONS OF CARS BUT JUST SKIPPED THIS YEAR AND MAKE? I WAS TOLD AIRBAG WILL STILL DEPLOY, WELL I WAS INV... Read more
Crash
Incident date: Aug 31, 2017
EXPERIENCING ALMOST IDENTICAL ISSUES TO ANOTHER COMPLAINT I SAW THAT WAS PREVIOUSLY FILED (#10924936). TOLD WE NEED TO REPLACE CATALYTIC CONVERTERS AT $2,000 EACH. DEALERSHIP SAID IT'S A KNOWN ISSUE WITH THE VEHICLES. IF IT'S A KNOWN ISSUE, PERHAPS SOMETHING SHOULD BE DONE ABOUT IT. WE'VE ALSO HAD TO HAVE THE BATTERY REPLACED NUMEROUS TIMES. HAD TO CALL AAA SEVERAL TIMES TO JUMP THE VEHICLE.
Incident date: Aug 31, 2017
EXPERIENCING ALMOST IDENTICAL ISSUES TO ANOTHER COMPLAINT I SAW THAT WAS PREVIOUSLY FILED (#10924936). TOLD WE NEED TO REPLACE CATALYTIC CONVERTERS AT $2,000 EACH. DEALERSHIP SAID IT'S A KNOWN ISSUE WITH THE VEHICLES. IF IT'S A KNOWN ISSUE, PERHAPS SOMETHING SHOULD BE DONE ABOUT IT. WE'VE ALSO HAD TO HAVE THE BATTERY REPLACED NUMEROUS TIMES. HAD TO CALL AAA SEVERAL TIMES TO JUMP THE VEHICLE.
Incident date: Sep 20, 2017
9-20-2017 APPROXIMATELY 4PM, 90 DEG SUNNY DAY, DRIVING 2017 INFINITI QX60 ON INTERSTATE WHEN SUNROOF EXPLODED. NO OVERPASS OR TRUCK IN AREA WHERE FAILURE OCCURRED. THIS WAS MY FIRST OCCURRENCE OF THIS FAILURE. LOUD NOISE AT TIME OF FAILURE. PHOTOS TAKEN LATER. VEHICLE TAKEN TO INFINITI DEALER FOR REPAIR THE FOLLOWING DAY. SUNROOF REPLACED. I HAVE $1000 DEDUCTIBLE INSURANCE SO I ELECTED TO P... Read more
INFINITI
999R5-AR000
(9999) — EQUIPMENT:OTHER:LABELS
Oct 29, 2017
Incident date: Sep 20, 2017
9-20-2017 APPROXIMATELY 4PM, 90 DEG SUNNY DAY, DRIVING 2017 INFINITI QX60 ON INTERSTATE WHEN SUNROOF EXPLODED. NO OVERPASS OR TRUCK IN AREA WHERE FAILURE OCCURRED. THIS WAS MY FIRST OCCURRENCE OF THIS FAILURE. LOUD NOISE AT TIME OF FAILURE. PHOTOS TAKEN LATER. VEHICLE TAKEN TO INFINITI DEALER FOR REPAIR THE FOLLOWING DAY. SUNROOF REPLACED. I HAVE $1000 DEDUCTIBLE INSURANCE SO I ELECTED TO P... Read more
Incident date: Aug 1, 2016
DASHBOARD HAS BUBBLES ALL OVER IT PRODUCING A TERRIBLE GLARE WHEN DRIVING IN THE DAYLIGHT OR AT NIGHTTIME CREATING A DRIVING HAZARD. INFINITY HAS ADMITTED IT IS A DEFECT BUT REFUSES TO REPAIR IT.
Incident date: Oct 28, 2017
THE AIRBAG WAS RECALLED ON MAY 23, 2016 DUE TO THE TAKATA DEFECTIVE AIRBAGS. TILL TODAY INFINITI HAS FAILED TO PROVIDE A REPLACEMENT FOR THE DEFECTIVE AIRBAG CITING NO AVAILABLE PARTS. THEIR ADVICE IS ONLY NOT TO SIT IN THE SEAT WHERE THE DEFECTIVE AIRBAG IS PRESENT WHICH IS NOT AN ACCEPTABLE SOLUTION. I AM NOT SURE HOW MUCH LONGER I NEED TO WAIT OR IF THEY ARE JUST PLAYING THE WAITING GAME FOR MY... Read more
Incident date: Oct 28, 2017
GAS TANK NEVER REACHES FULL. WHILE PUMPING GAS GAS STATION PUMP STOPS PERIODICALLY EVEN THOUGH TANK IS NOT FULL. GAS GAUGE READS INCORRECTLY. HAVE TO KEEP STOPPING AND ADDING GAS TO MAKE SURE TANK IS FULL.
Incident date: Oct 25, 2017
I GET A BRAKE LIGHT AND A SLIP LIGHT SOMETIMES WHEN APPLYING THE BRAKES. MAKES AN AWFUL NOISE AND SOMETIMES THE BRAKES FAIL TO OPERATE. I HAVE TO TURN THE CAR OFF AND RESTART IT TO RESET SOMETHING AND THEN ITS FINE FOR A FEW DAYS AND COMES BACK. IT IS VERY SCARY. OTHERS WHO HAVE THE SAME VEHICLE HAVE COMPLAINED OF THE SAME THING. SAYING THEY THINK THE BRAKE MASTER CYLINDER IS DEFECTIVE. I HAVE AL... Read more
Incident date: Dec 22, 2016
TRANSMISSION GOES OUT IT WAS REPAIRED AND ONE YEAR LATER THE TRANSMISSION WENT OUT AGAIN
Incident date: Oct 25, 2017
I BOUGHT A 2005 INFINITI G35 LAST YEAR AND DID NOT KNOW ABOUT THE OIL CONSUMPTION DEFECT THAT THE G35 HAS. I RECENTLY DEVELOPED A KNOCKING SOUND IN THE ENGINE AND WHEN I CHECKED THE OIL I NOTICED THE ENGINE WAS LOW ON OIL. I FILLED THE CAR UP WITH THE 2 QUARTS OF OIL THAT WAS MISSING. I CHECKED THE ENGINE, ENGINE BAY AND ALSO UNDER THE CAR TO SEE IF THERE WAS AN OIL LEAK PRESENT BUT THERE WASN'T A... Read more
Incident date: Oct 22, 2017
WHILE DRIVING ON A CLEAR STRETCH OF INTERSTATE (NOT NEAR AN UNDERPASS OR TRUCKS OR OTHER CARS) THE SUNROOF EXPLODED. IT MADE A SOUND LIKE A GUN, GLASS CAME INTO THE CAR BECAUSE I DID NOT HAVE THE SHADE CLOSED. THERE WAS NO INDICATION ANYTHING HIT THE SUNROOF. A POLICE REPORT WAS FILED AND INFINITI COVERED THE REPAIR UNDER THE WARRANTY. UPON INVESTIGATION THIS ISSUE APPEARS TO BE SYSTEMIC IN NE... Read more
Incident date: Sep 6, 2017
THE VEHICLE IS DIFFICULT TO REFUEL. THE PUMP BOUNCES BACK DURING REFUELING AND MAKES IT DIFFICULT TO FUEL THE CAR PAST HALF FULL EVEN DOING IT VERY SLOWLY. INFINITI SENT A NOTIFICATION THAT EVAPORATIVE EMISSION VAPOR TUBE SOMETIMES MAY GET CLOGGED AND THE SYMPTOM IS DIFFICULTY TO REFUEL. HOWEVER THE DEALERSHIP SAYS THAT THIS IS PROBABLY A DIFFERENT ISSUE. I FOUND OUT THAT INFINITI RELEASED A SERVI... Read more
Incident date: Oct 4, 2017
TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE ACCELERATING FROM A STOP, THE VEHICLE JERKED VIOLENTLY AND FAILED TO ACCELERATE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO INFINITI OF CORAL GABLES (2701 S LE JEUNE RD, CORAL GABLES, FL 33134, PHONE NUMBER: (786) 619-3009) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE ... Read more
Incident date: Oct 4, 2017
TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE ACCELERATING FROM A STOP, THE VEHICLE JERKED VIOLENTLY AND FAILED TO ACCELERATE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO INFINITI OF CORAL GABLES (2701 S LE JEUNE RD, CORAL GABLES, FL 33134, PHONE NUMBER: (786) 619-3009) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE ... Read more
Incident date: Jul 8, 2012
THE LITE FOR THE AIRBAG STAYS ON;ALSO THE MAIN COMPUTER FOR THE CAR FAILED AND HAD TO BE REPLACED AS THE CAR WOULD NOT START
Incident date: Jul 8, 2012
THE LITE FOR THE AIRBAG STAYS ON;ALSO THE MAIN COMPUTER FOR THE CAR FAILED AND HAD TO BE REPLACED AS THE CAR WOULD NOT START
Incident date: Oct 20, 2017
TAKATA RECALL DRIVER CLOCK SPRING AND AIR BAG SHOULD BE REPLACED.
Incident date: Oct 24, 2016
TL* THE CONTACT OWNS A 2005 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT FOR MORE THAN TWELVE MONTHS. INFINITI OF CHARLOTTE (9103 E INDEPENDENCE BLVD, MATTHEWS, NC 28105, (704) 251-2872) CONFIRMED THAT THE VEHICLE WAS INCLUDED IN THE TAKATA RECALL. THE CONTACT STAT... Read more
Incident date: Oct 16, 2017
AIR BAG PROBLEM INDICATOR LIGHT COMES ON WHILE DRIVING. DEALERSHIP DIAGNOSED TO BE FAULTY AIR BAG AND WOULD NEED TO REPLACE THAT TO BEGIN WITH. VEHICLE MAINTAINED REGULARLY AND NO INDICATIONS AS TO WHY AIR BAG WOULD NEED TO BE REPLACED. OTHER INFINITI G37 CAR OWNERS ARE ALSO COMPLAINING ABOUT HAVING TO REPLACE/FIX FAULTY AIR BAGS, SO LOOKS LIKE A SYSTEMIC PROBLEM
INFINITI
QX60 HYBRID
(2014) — POWER TRAIN
Oct 23, 2017
Incident date: Oct 22, 2017
AS I START TO ACCELERATE I CAN FEEL THE CAR STUTTER AT TIMES. WHEN I'M AT FULL ACCELERATION THE CAR SEEMS TO RUN FINE, BUT AS I START SLOWING DOWN UNDER 5 MILES AN HOUR I CAN FEEL A STUTTER AGAIN.
INFINITI
QX60 HYBRID
(2014) — VEHICLE SPEED CONTROL
Oct 23, 2017
Incident date: Oct 22, 2017
AS I START TO ACCELERATE I CAN FEEL THE CAR STUTTER AT TIMES. WHEN I'M AT FULL ACCELERATION THE CAR SEEMS TO RUN FINE, BUT AS I START SLOWING DOWN UNDER 5 MILES AN HOUR I CAN FEEL A STUTTER AGAIN.
Incident date: Feb 1, 2016
THE FRONT SEAT OCCUPANCY-CLASSIFICATION SENSOR (OCS) IS NOT WORKING. THIS HAS BEEN ONGOING FOR OVER A YEAR. NISSAN/INFINITI HAS RECALLED MILLIONS OF CARS IN 2013-1015 AND HAD A VOLUNTARY INSPECTION IN 2008 AND 2009 FOR THIS ISSUE. HOWEVER, MY CAR IS NOT INCLUDED IN THE OFFICIAL RECALL. UPON ONLINE RESEARCH, THERE ARE MANY OTHERS WITH MY SAME MAKE/MODEL/YEAR HAVING THE SAME ISSUE AND WE ARE UNA... Read more
Incident date: Oct 20, 2017
I WAS TOLD THE VEHICLE CAN NOT HAVE RECALL PERFORMED BECAUSE IT HAD AN AFTERMARKET FUEL PUMP. MY DAD GAVE ME THE VEHICLE BEFORE HE PAST SO I'M NOT SURE IF SOME ONE ELSE HAS WORKED ON VEHICLE. THE VEHICLE IS CAUSING GAS PROBLEMS THAT ARE UNSAFE. I WAS TOLD BY THE DEALER TO BUY A NEW ONE PUT IT IN THEN HAVE THEM DO A RECALL. PLEASE HELP.
Incident date: Oct 23, 2017
WHEN DRIVING INTO THE SUN, THE MELTING DASH CAUSES A GLARE ON MY WINDSHIELD WHICH CAN MAKE IT DIFFICULT TO SEE. I NOTICED THE ISSUE A WHILE BACK BUT NEVER THOUGHT TO REPORT IT.
Incident date: Oct 18, 2017
SUNROOF EXPLODED WHILE DRIVING DOWN THE FREEWAY WITH NO VEHICLES IN CLOSE DISTANCE IN FRONT OR ON THE SIDE OF ME.
Incident date: Oct 4, 2015
FINISHER BOARD MALFUNCTION, NO DEFROSTER FOR FRONT AND REAR WINDOWS,. RADIO AND AC IMPAIRED
Incident date: Oct 4, 2015
FINISHER BOARD MALFUNCTION, NO DEFROSTER FOR FRONT AND REAR WINDOWS,. RADIO AND AC IMPAIRED
Incident date: Mar 15, 2017
TL* THE CONTACT OWNS A 2011 INFINITI QX56. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO SEWELL INFINITI OF FORT WORTH (5135 BRYANT IRVIN RD, FORT WORTH, TX 76132) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE... Read more
INFINITI
QX56
(2011) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Oct 17, 2017
Incident date: Mar 15, 2017
TL* THE CONTACT OWNS A 2011 INFINITI QX56. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO SEWELL INFINITI OF FORT WORTH (5135 BRYANT IRVIN RD, FORT WORTH, TX 76132) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE... Read more