Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,743 complaints for INFINITI
Incident date: Nov 27, 2017
AIRBAG LIGHT RANDOMLY CAME ONE. I WENT INTO THE DEALERSHIP THEY SAID IT WAS A SENSOR IN MY PASSENGER SEAT AND THAT IT WOULD COST 5K TO REPLACE. I WAS SHOCKED. THAT IS A MANUFACTURED PROBLEM AND HUGE SAFETY ISSUE. I SHOULDN'T HAVE TO PAY FOR SOMETHING LIKE THAT WHEN I ALREADY PAID OVER 30K FOR THE CAR. NOT RIGHT.
Incident date: Feb 28, 2018
2017 INFINITI QX60, ODO-1400 MILES. I JUST STARTED TO DRIVE TO MY WORK QUIET STREET 20 MPH AND MY SUNROOF POPPED NO PHYSICAL DAMAGE JUST POPPED. CONTACTED DEALER THEY TOLD ME WHAT GLASS NEVER BROKE BY THEM SELF. GEICO WILLING TO COVER BUT I THINK ITS TOTAL FAULT OF CAR MAKER. ITS NOT ABOUT COST ITS ONLY TIME AND SAFETY BRAND NEW CAR.
Incident date: Feb 27, 2018
AT APPROXIMATELY 40K MILES, THE DEALER REPLACED THE CVT BECAUSE THE CAR WAS "BUCKING" AND CREATED A CODE THAT THE MECHANICS COULD SEE. THAT FIXED THE PROBLEM UNTIL A FEW THOUSAND MILES LATER; THE CAR NOW JUTTERS AROUND 20-25MPH ON FLAT ROADS AND VERY PRONOUNCED ON INCLINES THEN PRODUCES A WOBBLE THROUGHOUT THE CAR AT SPEEDS ABOVE 25MPH. WHEN I TAKE MY FOOT OFF THE GAS, THE SYMPTOM STOPS. BOTH T... Read more
Incident date: Feb 24, 2018
MULTIPLE TIMES THE BRAKES HAVE WENT OUT AND I HAVE BEEN UNABLE TO STOP THE VEHICLE. THIS HAS HAPPENED IN VARIOUS PLACES AND DURING VARIOUS CIRCUMSTANCES INCLUDING ON THE HIGHWAY AND CITY STREETS, IT HAS ALSO HAPPENED IN PARKING LOTS. THERE IS NO INDICATION, WARNING LIGHTS OR SIGNS WHEN THEY STOP WORKING,I FIND OUT WHEN I PRESS ON THE BACK AND IT MAKES A ODD SOUND ALMOST LIKE A SPRING AND A PULSATI... Read more
Incident date: Feb 1, 2018
MY CAR SEAT MOVED ALL THE FORWARD WHILE DRIVING TO WORK IN DENVER METRO'BENCH AND BACK SUPPORT BOTH PUSHED ME A FEW INCHES FROM THE STEERING WHEEL. I HAD TO MOVE MY LEG WITH MY HAND TO REACH THE BRAKE PEDAL. ONE WEEK LATER, MY CAR HORN BEGAN BEEPING AND WOULD NOT STOP WHILE DRIVING. MY VDC AND BRAKE LIGHTS NOW STAY ON CONSTANTLY BECAUSE THE ANTI SKID DOES NOT WORK'I ALMOST WRECKED ON A SNOWY HIGHW... Read more
Incident date: Feb 1, 2018
MY CAR SEAT MOVED ALL THE FORWARD WHILE DRIVING TO WORK IN DENVER METRO'BENCH AND BACK SUPPORT BOTH PUSHED ME A FEW INCHES FROM THE STEERING WHEEL. I HAD TO MOVE MY LEG WITH MY HAND TO REACH THE BRAKE PEDAL. ONE WEEK LATER, MY CAR HORN BEGAN BEEPING AND WOULD NOT STOP WHILE DRIVING. MY VDC AND BRAKE LIGHTS NOW STAY ON CONSTANTLY BECAUSE THE ANTI SKID DOES NOT WORK'I ALMOST WRECKED ON A SNOWY HIGHW... Read more
Incident date: Feb 1, 2018
MY CAR SEAT MOVED ALL THE FORWARD WHILE DRIVING TO WORK IN DENVER METRO'BENCH AND BACK SUPPORT BOTH PUSHED ME A FEW INCHES FROM THE STEERING WHEEL. I HAD TO MOVE MY LEG WITH MY HAND TO REACH THE BRAKE PEDAL. ONE WEEK LATER, MY CAR HORN BEGAN BEEPING AND WOULD NOT STOP WHILE DRIVING. MY VDC AND BRAKE LIGHTS NOW STAY ON CONSTANTLY BECAUSE THE ANTI SKID DOES NOT WORK'I ALMOST WRECKED ON A SNOWY HIGHW... Read more
Incident date: Feb 25, 2018
WELL I DID SOME RESEARCH AND I FOUND OUT THAT THE AIR BAGS WERE RECALL SINCE MAY 24, 2016. WHEN I CONTACTED INFINITY THEY TELL ME NO. PLEASE HELP. RIGHT NOW IT FLASHING
Incident date: Feb 19, 2018
AFTER NORMAL USE, AND WITH NO WARNING INDICATIONS, THE VEHICLE FAILED TO START AFTER BEING PARKED. IT WAS OBSERVED THAT THE STEERING WHEEL FAILED TO LOCK, AND THE INTELLIGENT KEY INDICATOR ILLUMINATED FROM THE DASH WHEN THE PUSH-BUTTON IGNITION WAS PRESSED. ACCORDING TO THE 2011 INFINITI G OWNER'S MANUAL, WHEN THE INTELLIGENT KEY INDICATOR LIGHT APPEARS, IT INDICATES A MALFUNCTION WITH THE ELECT... Read more
Incident date: Feb 21, 2018
THE STEERING LOCK BOX STOPPED WORKING, AND THE CAR COULD NOT BE STARTED. WE SAW THAT NISSAN ALREADY HAS A CAMPAIGN ON THE SISTER CARS. FOR THIS ISSUE. I BELIEVE THE INVOLVES THE VERY SAME PART.THE CAR CAN NOT BE OPERATED WITH THIS ISSUE.
Incident date: Feb 21, 2018
THE STEERING LOCK BOX STOPPED WORKING, AND THE CAR COULD NOT BE STARTED. WE SAW THAT NISSAN ALREADY HAS A CAMPAIGN ON THE SISTER CARS. FOR THIS ISSUE. I BELIEVE THE INVOLVES THE VERY SAME PART.THE CAR CAN NOT BE OPERATED WITH THIS ISSUE.
Incident date: Feb 21, 2018
TL* THE CONTACT OWNS A 2009 INFINITI EX35. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO HOLMAN INFINITI (577 NJ-38, MAPLE SHADE TOWNSHIP, NJ 08062) WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTAC... Read more
Incident date: Oct 20, 2017
THE DASH BOARD IS VERY SOFT AND STICKY
Incident date: Aug 20, 2017
TL* THE CONTACT OWNS A 2005 INFINITI FX35. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED INFINITI OF WILLIAMSVILLE AT (716) 633-9585 (LOCATED AT 8137 MAIN ST, WILLIAMSVILLE, NY 14221) WHERE IT WAS CONFIRMED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE... Read more
Incident date: Jan 16, 2017
CAR WAS IN A SMALL LOW SPEED FRONT END IMPACT. PASSENGER AIR BAG AND SEAT BELT DEPLOYED, ALTHOUGH NO PASSENGERS IN CAR. DRIVERS SIDE AIR BAG AND SEAT BELT DID NOT. CLEARLY THERE IS A PROBLEM WITH THE DRIVERS SIDE AIR BAG SEAT BELT AND DETONATOR. I NOW HAVE A CAR WITH A DEPLOYED PASSENGER SIDE AIRBAG AND SEAT BELT. ALSO ACAR THAT THE DRIVERS SIDE AIR BAG WILL NOT DEPLOY IF IN ANOTHER ACCIDENT. *D... Read more
Crash
1 injured
Incident date: Jan 16, 2017
CAR WAS IN A SMALL LOW SPEED FRONT END IMPACT. PASSENGER AIR BAG AND SEAT BELT DEPLOYED, ALTHOUGH NO PASSENGERS IN CAR. DRIVERS SIDE AIR BAG AND SEAT BELT DID NOT. CLEARLY THERE IS A PROBLEM WITH THE DRIVERS SIDE AIR BAG SEAT BELT AND DETONATOR. I NOW HAVE A CAR WITH A DEPLOYED PASSENGER SIDE AIRBAG AND SEAT BELT. ALSO ACAR THAT THE DRIVERS SIDE AIR BAG WILL NOT DEPLOY IF IN ANOTHER ACCIDENT. *D... Read more
Crash
1 injured
Incident date: Feb 17, 2018
WHILE IN MOTION, MY VEHICLE STALLS/CUTS OUT COMPLETELY, WHICH COULD RESULT IN A CRASH.
Incident date: Nov 1, 2015
TL* THE CONTACT OWNS A 2010 INFINITI G37. WHILE DRIVING VARIOUS SPEEDS, SEVERAL WARNING INDICATORS ILLUMINATED AND FALSELY DISPLAYED THAT THE KEY WAS NOT IN THE IGNITION. IN ADDITION, THE FUEL MILEAGE WAS REPORTED INCORRECTLY AND THE VEHICLE BEGAN TO SPUTTER. THE CONTACT ALSO STATED THAT THE TRUNK OPENED INDEPENDENTLY AND A WARNING INDICATOR ILLUMINATED, CONFIRMING THAT THE TRUNK WAS OPEN ON MORE ... Read more
Incident date: Nov 1, 2015
TL* THE CONTACT OWNS A 2010 INFINITI G37. WHILE DRIVING VARIOUS SPEEDS, SEVERAL WARNING INDICATORS ILLUMINATED AND FALSELY DISPLAYED THAT THE KEY WAS NOT IN THE IGNITION. IN ADDITION, THE FUEL MILEAGE WAS REPORTED INCORRECTLY AND THE VEHICLE BEGAN TO SPUTTER. THE CONTACT ALSO STATED THAT THE TRUNK OPENED INDEPENDENTLY AND A WARNING INDICATOR ILLUMINATED, CONFIRMING THAT THE TRUNK WAS OPEN ON MORE ... Read more
Incident date: Nov 1, 2015
TL* THE CONTACT OWNS A 2010 INFINITI G37. WHILE DRIVING VARIOUS SPEEDS, SEVERAL WARNING INDICATORS ILLUMINATED AND FALSELY DISPLAYED THAT THE KEY WAS NOT IN THE IGNITION. IN ADDITION, THE FUEL MILEAGE WAS REPORTED INCORRECTLY AND THE VEHICLE BEGAN TO SPUTTER. THE CONTACT ALSO STATED THAT THE TRUNK OPENED INDEPENDENTLY AND A WARNING INDICATOR ILLUMINATED, CONFIRMING THAT THE TRUNK WAS OPEN ON MORE ... Read more
Incident date: Jan 26, 2018
TWO MOTOR MOUNTS BROKE LOOSE FROM RUSTED FRAME. VEHICLE HAS LESS THAN 100,000 MILES ON IT. VEHICLE WAS INSPECTED AT A NISSAN DEALERSHIP AND THE DEFECT WAS FOUND. VEHICLE WAS PURCHASED IN CONNECTICUT IN JUNE OF 2017 AND DRIVEN TO LAS VEGAS NEVADA. VEHICLE HAD 89,00 ORIGINAL MILES WHEN PURCHASED.
Incident date: Jan 15, 2018
I WAS DRIVING THE CAR THE ENGINE WAS WARM AND RUNNING JUST FINE. THEN OUT OF NO WHERE THE CAR AT 40 MPH ENGINE BEGIN WILDLY REVVING THE RPMS WENT DIRECTLY HOME AND IN PARK IT WAS DOING THE SAME THING. TURNED IT OFF CALLED A TOW TRUCK HAD IT TOWED IN TO LOCAL SHOP. A CHECK ENGINE LIGHT CAME ON SHOWING A P0505 CODE. THE SHOP REPLACED THE IACM AND THEN THE ECU AT A COST OF OVER CAR WAS RETURNED SAME... Read more
Incident date: Feb 14, 2018
WHILE MY WIFE WAS TRAVELING ON A LOCAL NEIGHBORHOOD STREET MY INFINITI G37 IT BEGAN TO ACCELERATE EXCESSIVELY. SHE TRIED STEPPING ON THE BRAKE BUT THE CAR KEPT ACCELERATING. SHE CAME TO THE END OF THE ROAD AT AN INTERSECTION DOING ABOUT 40 MPH AND TURNED TO THE LEFT TO AVOID GOING INTO A HOUSE. IN DOING SO SHE HIT A SEWER DRAIN WITH HER RIGHT FRONT TIRE CAUSING THE VEHICLE TO GO ALMOST AIRBOURNE. ... Read more
Crash
1 injured
Incident date: Feb 14, 2018
WHILE MY WIFE WAS TRAVELING ON A LOCAL NEIGHBORHOOD STREET MY INFINITI G37 IT BEGAN TO ACCELERATE EXCESSIVELY. SHE TRIED STEPPING ON THE BRAKE BUT THE CAR KEPT ACCELERATING. SHE CAME TO THE END OF THE ROAD AT AN INTERSECTION DOING ABOUT 40 MPH AND TURNED TO THE LEFT TO AVOID GOING INTO A HOUSE. IN DOING SO SHE HIT A SEWER DRAIN WITH HER RIGHT FRONT TIRE CAUSING THE VEHICLE TO GO ALMOST AIRBOURNE. ... Read more
Crash
1 injured
Incident date: Feb 5, 2018
TL* THE CONTACT OWNS A 2011 INFINITI M37. THE CONTACT STATED THAT THE STEERING WHEEL LOCKED WITHOUT WARNING. BOTH THE DEALER (SEWELL INFINITI OF DALLAS, 7110 LEMMON AVE, DALLAS, TX 75209, (972) 490-4545) AND AN INDEPENDENT MECHANIC DIAGNOSED THAT THE STEERING WHEEL LOCK MECHANISM NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND HAD NOT ISSUED A RECALL FOR THIS YEAR, MAKE, A... Read more
Incident date: Feb 5, 2018
I OPENED THE SUNROOF WHILE DRIVING ABOUT 60-70 MPH ON THE HIGHWAY AND THE GLASS OF THE SUNROOF COMPLETELY FLEW OFF THE CAR AND WENT UP IN THE AIR ABOUT 30-40 FEET. THE BREAK OR SEPARATION OF THE GLASS FROM THE ROOF WAS CLEAN SO THERE WAS NO DAMAGE TO THE SUNROOF MOUNT/BRACKET WHICH STILL OPERATES LIKE IT SHOULD WITHOUT THE GLASS. THIS IS VARY DANGEROUS AS IT COULD KILL SOMEONE DRIVING BEHIND ME.... Read more
Incident date: Feb 5, 2018
I OPENED THE SUNROOF WHILE DRIVING ABOUT 60-70 MPH ON THE HIGHWAY AND THE GLASS OF THE SUNROOF COMPLETELY FLEW OFF THE CAR AND WENT UP IN THE AIR ABOUT 30-40 FEET. THE BREAK OR SEPARATION OF THE GLASS FROM THE ROOF WAS CLEAN SO THERE WAS NO DAMAGE TO THE SUNROOF MOUNT/BRACKET WHICH STILL OPERATES LIKE IT SHOULD WITHOUT THE GLASS. THIS IS VARY DANGEROUS AS IT COULD KILL SOMEONE DRIVING BEHIND ME.... Read more
Incident date: Jan 11, 2018
I WAS DRIVING ALONG THE MIDDLE LANE IN HEAVY TRAFFIC. AT THE INTERSECTION WITH TRAFFIC LIGHTS, THE LANE WAS STUCK IN FRONT OF ME AND THERE WAS NO SPACE TO GO. IN ORDER NOT TO BLOCK THE INTERSECTION, I HAD TO SLOW DOWN AND STOP AT THE TRAFFIC LIGHTS. WHILE I WAS WAITING AT THE LIGHTS, AFTER 10 SECONDS THE OTHER CAR CAME CLOSER WITHOUT SLOWING DOWN AND HIT MY CAR FROM THE BEHIND. I WAS REAR-ENDED ON... Read more
Crash
Incident date: Jan 11, 2018
I WAS DRIVING ALONG THE MIDDLE LANE IN HEAVY TRAFFIC. AT THE INTERSECTION WITH TRAFFIC LIGHTS, THE LANE WAS STUCK IN FRONT OF ME AND THERE WAS NO SPACE TO GO. IN ORDER NOT TO BLOCK THE INTERSECTION, I HAD TO SLOW DOWN AND STOP AT THE TRAFFIC LIGHTS. WHILE I WAS WAITING AT THE LIGHTS, AFTER 10 SECONDS THE OTHER CAR CAME CLOSER WITHOUT SLOWING DOWN AND HIT MY CAR FROM THE BEHIND. I WAS REAR-ENDED ON... Read more
Crash
Incident date: Dec 11, 2017
I LEASED A LOADED QX60 FROM SAWGRASS INFINITI. ONE OF THE FEATURES OF THE CAR WAS A 120V PLUG IN THE SECOND ROW WITH A MAX 150W RATING. THIS WAS A KEY FEATURE FOR US AS OUR SON HAS A CONDITION THAT REQUIRES A BREATHING MACHINE TO BE PLUGGED IN SO HE CAN RECEIVE MEDICATION EACH DAY WHILE IN THE CAR. AS IT TURNS OUT, THE VOLTAGE ON THE OUTLET MAY BE 120V, BUT THE RATING IS DEFINITELY NOT CORRECT.... Read more
Incident date: Nov 16, 2016
I BOUGHT THIS CAR IN OCTOBER 2016 FROM A PLACE CALLED SKYLINE AUTO, IN HAM LAKE,MN DIDN'T JAB NO CONCERNS WHEN I BOUGHT IT. THERE WAS NO CH3CK ENGINE LIGHT OR TAPPING FEOM THE MOTOR. I BOUGHT THE CAR GO5 'LL FLUIDS REFILLED DID REGULAR OIL CHANGES WAL-MART IN PINE CITY, MN WITHIN TWO MONTHS AFTER I BOUGHT IT TJE CHEK ENGIINE LIGHT CAME ON SO I WENT TO AN O'REILLYS IN SIREN WISCONSIN CODES BACK... Read more
Incident date: Nov 16, 2016
I BOUGHT THIS CAR IN OCTOBER 2016 FROM A PLACE CALLED SKYLINE AUTO, IN HAM LAKE,MN DIDN'T JAB NO CONCERNS WHEN I BOUGHT IT. THERE WAS NO CH3CK ENGINE LIGHT OR TAPPING FEOM THE MOTOR. I BOUGHT THE CAR GO5 'LL FLUIDS REFILLED DID REGULAR OIL CHANGES WAL-MART IN PINE CITY, MN WITHIN TWO MONTHS AFTER I BOUGHT IT TJE CHEK ENGIINE LIGHT CAME ON SO I WENT TO AN O'REILLYS IN SIREN WISCONSIN CODES BACK... Read more
Incident date: Feb 4, 2018
THE PASSENGER SIDE REAR PARKING BRAKE CABLE HAS SEIZED. IT WILL NOT ALLOW THE ACTUATOR TO MOVE. IT HAS DESTROYED THE BRAKE SHOE LINING ON THAT SIDE.
Incident date: Feb 4, 2018
THE PASSENGER SIDE REAR PARKING BRAKE CABLE HAS SEIZED. IT WILL NOT ALLOW THE ACTUATOR TO MOVE. IT HAS DESTROYED THE BRAKE SHOE LINING ON THAT SIDE.
Incident date: Jan 23, 2018
INFINITI SHOULD RECALL ALL AFFECTED G37 PASSENGER AIR BAG SENSORS. MY INFINITI G37 JOURNEY SEDAN HAS AN ISSUE OF "PASSENGER AIRBAG OFF LIGHT" TURNING ON WHEN EVEN AN ADULT SITS ON THE PASSENGER SEAT WHILE THE VEHICLE IS MOVING. IT SEEMS LIKE THE SPEED OF THE VEHICLE DOES NOT CHANGE THE RESULT. THE LIGHT DOES NOT COME ON ALL THE TIME BUT IT DOES COME ON OFTEN ENOUGH TO CONCERN ME. MY WIFE IS ABOUT... Read more
Incident date: Jan 23, 2018
INFINITI SHOULD RECALL ALL AFFECTED G37 PASSENGER AIR BAG SENSORS. MY INFINITI G37 JOURNEY SEDAN HAS AN ISSUE OF "PASSENGER AIRBAG OFF LIGHT" TURNING ON WHEN EVEN AN ADULT SITS ON THE PASSENGER SEAT WHILE THE VEHICLE IS MOVING. IT SEEMS LIKE THE SPEED OF THE VEHICLE DOES NOT CHANGE THE RESULT. THE LIGHT DOES NOT COME ON ALL THE TIME BUT IT DOES COME ON OFTEN ENOUGH TO CONCERN ME. MY WIFE IS ABOUT... Read more
Incident date: Jan 2, 2018
WHILE WORKING UNDER MY CAR, I NOTICED THAT THE SUPPORT STRUCTURE UNDER THE RADIATOR IS RUSTING BADLY AND CAN BE MOVED BY HAND. THIS IS NOT SAFE AND APPEARS TO BE A POTENTIALLY DANGEROUS SITUATION. I CAME ACROSS SIMILAR COMPLAINTS ABOUT THE SAME MODEL OF NISSAN INFINITI. I FEEL THAT SINCE THIS IS DEFINITELY A SAFETY ISSUE, THE COMPANY SHOULD WARN OWNERS AND RECALL THE VEHICLES FOR REPAIR AT NO ... Read more
Incident date: Jan 12, 2018
PLEASE RECALL THIS CAR BECAUSE I ESTABLISHED A CAR ENGINE PROBLEM AT INFINITI MIAMI CENTER. THE CAR WAS SOLD TO ME BY A LIAR FROM A DEALERSHIP. HE SOLD A CAR WITHOUT ANY PROBLEMS. BUT LESS THEN ONE MONTH IT SHOWS THE BIG PROBLEM. I HAVE ALL PROOFS. THE CAR IS DANGEROUS TO DRIVE. IF YOU RECALL THE CAR IT CAN SAVE MY LIFE, MY FAMILY LIVES AND OTHER DRIVERS. PLEASE HELP ME. WHILE I WAS DRIVING THE C... Read more
Incident date: Jan 12, 2018
PLEASE RECALL THIS CAR BECAUSE I ESTABLISHED A CAR ENGINE PROBLEM AT INFINITI MIAMI CENTER. THE CAR WAS SOLD TO ME BY A LIAR FROM A DEALERSHIP. HE SOLD A CAR WITHOUT ANY PROBLEMS. BUT LESS THEN ONE MONTH IT SHOWS THE BIG PROBLEM. I HAVE ALL PROOFS. THE CAR IS DANGEROUS TO DRIVE. IF YOU RECALL THE CAR IT CAN SAVE MY LIFE, MY FAMILY LIVES AND OTHER DRIVERS. PLEASE HELP ME. WHILE I WAS DRIVING THE C... Read more
Incident date: Jan 12, 2018
PLEASE RECALL THIS CAR BECAUSE I ESTABLISHED A CAR ENGINE PROBLEM AT INFINITI MIAMI CENTER. THE CAR WAS SOLD TO ME BY A LIAR FROM A DEALERSHIP. HE SOLD A CAR WITHOUT ANY PROBLEMS. BUT LESS THEN ONE MONTH IT SHOWS THE BIG PROBLEM. I HAVE ALL PROOFS. THE CAR IS DANGEROUS TO DRIVE. IF YOU RECALL THE CAR IT CAN SAVE MY LIFE, MY FAMILY LIVES AND OTHER DRIVERS. PLEASE HELP ME. WHILE I WAS DRIVING THE C... Read more
Incident date: Jan 30, 2018
AIRBAG WARNING LIGHT BLINKING. PER DEALER THIS IS CAUSED BY A FAULTY OCCUPANT SENSOR CAUSING THE AIRBAG TO NOT DEPLOY. DEALER STATES PART IS 4400.00 AND MAY NOT BE AVAILABLE PLUS THE COST TO INSTALL COULD BE NEAR 2000 TOTAL AROUND 6400.00. I WOULD THINK THAT THEIR AIRBAG SENSOR WOULD LAST LONGER THAN 9 YEARS AND THE BURDEN OF SUCH A HIGH COST SEEMS LIKE PRICE GOUGING NOT TO MENTION THEY ARE NOT... Read more
Incident date: Jan 29, 2018
I HAVE BEEN NOTICING THAT MY CAR IS TAKING A VERY LONG TIME TO SPEED UP WHEN I'M STEPPING ON THE GAS. THE CAR JERKS AS WELL IT IS VERY UNSAFE. I WAS TRYING TO PASS THROUGH A GREEN LIGHT WHEN I NOTICE THE CAR IS MAKING A REALLY LOUD SOUND LIKE IM DRIVING FAST BUT THE CAR WAS NOT GOING PASS 20 MILES.
Incident date: Oct 30, 2014
DASHBOARD CRACKING ALL OVER LEADING TO DASH AIRBAG WHICH MIGHT CAUSE AIRBAG TO PREMATURELY OPEN OR NOT OPEN IF INVOLVED IN A FRONT END ACCIDENT.
INFINITI
QX60 HYBRID
(2014) — ENGINE
Jan 29, 2018
Incident date: Jan 29, 2018
WE PURCHASED THE CAR IN NOVEMBER 11, 2013 AND THE PROBLEMS STARTED SHORTLY THEREAFTER. WE HAVE EXTENSIVE PAPERWORK OVER THE COURSE OF 4 YEARS THAT CONFIRMS THE NUMEROUS TIMES WE'VE UNSUCCESSFULLY ATTEMPTED TO GET INFINITI TO SOLVE THE PROBLEMS. AT ONE POINT, INFINITI SUPPOSEDLY FIXED THE PROBLEM BY COMPLETELY CHANGING OUT THE SOFTWARE BUT THE PROBLEMS RETURNED. IN FACT, EVERY SINGLE TIME WE BROUG... Read more
INFINITI
QX60 HYBRID
(2014) — FUEL/PROPULSION SYSTEM
Jan 29, 2018
Incident date: Jan 29, 2018
WE PURCHASED THE CAR IN NOVEMBER 11, 2013 AND THE PROBLEMS STARTED SHORTLY THEREAFTER. WE HAVE EXTENSIVE PAPERWORK OVER THE COURSE OF 4 YEARS THAT CONFIRMS THE NUMEROUS TIMES WE'VE UNSUCCESSFULLY ATTEMPTED TO GET INFINITI TO SOLVE THE PROBLEMS. AT ONE POINT, INFINITI SUPPOSEDLY FIXED THE PROBLEM BY COMPLETELY CHANGING OUT THE SOFTWARE BUT THE PROBLEMS RETURNED. IN FACT, EVERY SINGLE TIME WE BROUG... Read more
INFINITI
QX60 HYBRID
(2014) — POWER TRAIN
Jan 29, 2018
Incident date: Jan 29, 2018
WE PURCHASED THE CAR IN NOVEMBER 11, 2013 AND THE PROBLEMS STARTED SHORTLY THEREAFTER. WE HAVE EXTENSIVE PAPERWORK OVER THE COURSE OF 4 YEARS THAT CONFIRMS THE NUMEROUS TIMES WE'VE UNSUCCESSFULLY ATTEMPTED TO GET INFINITI TO SOLVE THE PROBLEMS. AT ONE POINT, INFINITI SUPPOSEDLY FIXED THE PROBLEM BY COMPLETELY CHANGING OUT THE SOFTWARE BUT THE PROBLEMS RETURNED. IN FACT, EVERY SINGLE TIME WE BROUG... Read more
Incident date: Jan 28, 2018
SUNROOF SUDDENLY EXPLODED AT HIGHWAY SPEED, BUT AFTER ONLY A 5 MINUTE TRIP WITH ALL WINDOWS UP. NO WEATHER ISSUES, NO DAMAGE TO THE SHADE PANEL; WAS NOT HIT BY ANYTHING.
Incident date: Sep 16, 2017
MY FUEL GAUGE IS ALWAYS ACTING VERY WACKY AND IS ALMOST NEVER DISPLAYS THE CORRECT AMOUNT OF FUEL.MY HEADLIGHTS ARE ALWAYS VERY DIM AND DON'T SEEM LIKE THEY NEED TO BE REPLACED. MY SUSPENSION ARM BUSHING ARE MAKING A LOT OF NOISE.
Incident date: Sep 16, 2017
MY FUEL GAUGE IS ALWAYS ACTING VERY WACKY AND IS ALMOST NEVER DISPLAYS THE CORRECT AMOUNT OF FUEL.MY HEADLIGHTS ARE ALWAYS VERY DIM AND DON'T SEEM LIKE THEY NEED TO BE REPLACED. MY SUSPENSION ARM BUSHING ARE MAKING A LOT OF NOISE.
Incident date: Dec 6, 2017
Q50 BACKUP CAMERA MALFUNCTION. AFTER 3 YEARS AND 8 MONTHS (33000 MILES) THE BACKUP CAMERA DISPLAY STOPPED WORKING PROPERLY, IT OFTEN JUST SHOWS A BLACK OR WHITE SCREEN WITH NO VIEW BEHIND THE CAR WHEN PUT IN REVERSE, EVEN AFTER WAITING 60 OR MORE SECONDS FOR THE APPS TO LOAD OR REBOOTING THE SYSTEM AS SUGGESTED BY THE DEALER. MY INFINITI DEALER REPLACED THE DISPLAY MODULE BUT IT DIDN'T HELP. THE ... Read more