Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,875 complaints for INFINITI
Incident date: Nov 1, 2018
TIMING CHAIN REPLACEMENT NEEDED AFTER 80000 MILES
Incident date: Nov 10, 2018
THE CAR WAS IN PARK IN OUR GARAGE. MY HUSBAND WAS SITTING IN DRIVER SEAT WITH ONE LEG OUT AND THE DOOR OPEN. THE CAR MADE A SOUND AND STARTED MOVING IN REVERSE. IT ONLY STOPPED BECAUSE THE DOOR HIT OUR GARAGE WALL AND HE WAS TRYING TO STOP THE CAR. HE CUT HIS HAND IN THE PROCESS AND THE DOOR FRAME BENT AND GLASS SHATTERED. *DSY
1 injured
Incident date: Nov 5, 2018
TAKATA RECALL - HOW DO I REPLACE MY AIR BAGS WHEN MY INFINITI DEALERSHIP NO LONGER HANDLES INFINITI AND TAKATA WILL NOT HONOR MY RECALL EXPENSE? I LIVE IN A CITY OF OVER 200,000 PEOPLE BUT THE NEAREST DEALERSHIP IS 300 MILES AWAY AND I AM HANDICAPPED. IF I HAVE TO HAVE SOMEONE TAKE IT ELSEWHERE HOW WILL I BE REIMBURSED. I SHOULD NOT HAVE TO PAY FOR THIS RECALL WHICH I CAN NOT AFFORD.
Incident date: Apr 20, 2018
FUEL GAUGE DOE,S NOT WORK
Incident date: Nov 7, 2018
FRONT CROSS MEMBER ROTTED OUT IN 77000 MILES. POSSIBLE SAFETY CONCERN BECAUSE THE FRONT A-ARM BOLTS TO THIS MEMBER. CALLED INFINITI DEALER AND THEY SAID THERE IS NO RECALL.
Incident date: Nov 2, 2018
TAKATA RECALL MY CAR BATTERY DIED TO I HAD TO CHARGE IT UP AND AS SOON AS I GOT IT TOO START THE AIRBAG SENSOR LIGHT CAME ON FOR THE FRONT PASSENGER SEAT. AFTER MULTIPLE ATTEMPTS TO RESTART IT, STILL FAILED AND ONCE SOMEONE SIT ON THE SEAT IT COME RIGHT BACK ON IF NOT ANYONE ON THE SEAT AS WELL.
Incident date: Oct 1, 2017
TL* THE CONTACT OWNS A 2011 INFINITI QX56. WHILE OPERATING THE VEHICLE, A RATTLING NOISE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT. THE RATTLING NOISE BECAME MORE PREVALENT AFTER STARTING THE ENGINE. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO INDICATED THAT THE TIMING BELT WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE ... Read more
Incident date: Aug 1, 2018
THE AIRBAG WARNING LIGHT IS BLINKING IN THE DASHBOARD AND THE PASSENGER AIRBAG IS REGISTERING AS OFF EVEN WHEN AN ADULT IS SITTING IN THE PASSENGER SEAT. INFINITI IDENTIFIED THE ISSUES AS A FAULTY SENSOR IN THE PASSENGER SEAT AND IS CHARGING UPWARDS OF $7,000 FOR A REPAIR FOR SOMETHING THAT IS A PURE SAFETY ISSUE.
Incident date: Oct 13, 2018
'TAMARA RECALL' MY RADIO AND COMPLETE COLUMN TO ADJUST AC WENT OUT. THERE WAS A RECAL FOR MY SAME YEAR AND MODEL VEHICLE, BUT INFINITI IS SAYING MY VIN ISN'T COVERED. I TOOK THE STEPS TO HAVE THE RECALL MY FIXED BY A LICENSED MECHANIC AND STILL NOTHING WORKS. IT IS A SAFETY HAZARD AS I HAVE A YOUNG CHILD AND THE CAR ONLY BLOWS HEAT. IN CA IT IT STILL VERY HOT RIGHT NOW AND CANNOT AFFORD ANOTHE... Read more
Incident date: Oct 13, 2018
'TAMARA RECALL' MY RADIO AND COMPLETE COLUMN TO ADJUST AC WENT OUT. THERE WAS A RECAL FOR MY SAME YEAR AND MODEL VEHICLE, BUT INFINITI IS SAYING MY VIN ISN'T COVERED. I TOOK THE STEPS TO HAVE THE RECALL MY FIXED BY A LICENSED MECHANIC AND STILL NOTHING WORKS. IT IS A SAFETY HAZARD AS I HAVE A YOUNG CHILD AND THE CAR ONLY BLOWS HEAT. IN CA IT IT STILL VERY HOT RIGHT NOW AND CANNOT AFFORD ANOTHE... Read more
Incident date: Oct 28, 2018
2 DAYS AGO I WAS LEAVING THE MARKET & MY CAR WON'T START EVERY LIGHT FROM ENGINE , BRAKES, ELECTRICAL COME ON. I WAITED 15 MINUTES @ IT STARTED. THIS HAS HAPPENED AT LEAST 7 TIMES. I HAVE MAY SERVICED ON A REGULAR BASIS. I'VE MENTIONED IT TO MY DEALER, I THOUGHT IT COULD BE MY BATTERY, IT WAS NOT. THE SAID THEY DON'T KNOW WHAT IS GOING ON. I'VE HAD TO CALL FAMILY TO COME & GET SEVERAL TIMES.... Read more
Incident date: Oct 28, 2018
2 DAYS AGO I WAS LEAVING THE MARKET & MY CAR WON'T START EVERY LIGHT FROM ENGINE , BRAKES, ELECTRICAL COME ON. I WAITED 15 MINUTES @ IT STARTED. THIS HAS HAPPENED AT LEAST 7 TIMES. I HAVE MAY SERVICED ON A REGULAR BASIS. I'VE MENTIONED IT TO MY DEALER, I THOUGHT IT COULD BE MY BATTERY, IT WAS NOT. THE SAID THEY DON'T KNOW WHAT IS GOING ON. I'VE HAD TO CALL FAMILY TO COME & GET SEVERAL TIMES.... Read more
Incident date: Oct 28, 2018
2 DAYS AGO I WAS LEAVING THE MARKET & MY CAR WON'T START EVERY LIGHT FROM ENGINE , BRAKES, ELECTRICAL COME ON. I WAITED 15 MINUTES @ IT STARTED. THIS HAS HAPPENED AT LEAST 7 TIMES. I HAVE MAY SERVICED ON A REGULAR BASIS. I'VE MENTIONED IT TO MY DEALER, I THOUGHT IT COULD BE MY BATTERY, IT WAS NOT. THE SAID THEY DON'T KNOW WHAT IS GOING ON. I'VE HAD TO CALL FAMILY TO COME & GET SEVERAL TIMES.... Read more
Incident date: Aug 1, 2018
TL* THE CONTACT OWNS A 2014 INFINITI Q60. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO SHAKE UNCONTROLLABLY. THE CONTACT STATED THAT THE FAILURE OCCURED ON A CONSISTENT BASIS. THE VEHICLE WAS TAKEN TO SEWELL INFINITI OF DALLAS (7110 LEMMON AVENUE, DALLAS, TEXAS) WHERE IT WAS DETERMINED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MA... Read more
Incident date: Oct 31, 2018
THE DASH BOARD IS MELTING SHOWING BUBBLING (IE:POPCORN LIKE BOILS) OVER ENTIRE DASH BOARD. I AM NOT THE ORIGINAL OWNER, HOWEVER, SEVERAL REPORTS OF THIS SAME CONCERN AS A RECALL ISSUE.
Incident date: Oct 30, 2018
TL* THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE SUN ROOF EXPLODED WITHOUT ANY WARNING. THE DEALER FRESNO INFINITI (711 W PALMDON DR, FRESNO, CA 93704 (559)435-5001) WAS CONTACTED TO SCHEDULE AN APPOINTMENT FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. AN INVESTIGATION HAS TAKEN PLACE WITH THE CONTACT INSURANCE... Read more
Incident date: Oct 26, 2018
THIS WAS A RENTAL VEHICLE, NOT MY PERSONAL VEHICLE, BUT IS APPLICABLE TO MULTIPLE BRANDS AND MODELS. THE SAFETY ISSUE IS DUE TO THE HEADLIGHT MODES. THE DEFAULT MODE IS OFF, YET THE DRL'S REMAIN ON. THESE ARE BRIGHT ENOUGH THAT YOU CAN DRIVE IN THE MIDDLE OF THE NIGHT AND NOT REALIZE THAT YOUR ACTUAL HEADLIGHTS ARE OFF, WHICH MEANS THAT THE TAIL LIGHTS ARE OFF. I HAVE BEEN SEEING SEVERAL VEHIC... Read more
INFINITI
Q50 HYBRID
(2014) - STEERING
Oct 29, 2018
Incident date: Oct 18, 2018
NOT RESPOND STEERING SYSTEM
Incident date: Feb 2, 2018
CONSISTENT POPPING NOISE FROM THE REAR AND FRONT OF THE VEHICLE WHICH HAS PROGRESSIVELY GOTTEN WORSE. THIS ISSUE HAS EFFECT THE OVERALL SAFETY OF ME FAMILY. WHEN DRIVING AT RATE OF SPEED OF ABOUT 40-45MPH THE TRUCK STARTS TO SHAKE MAKING IT VERY HARD TO KEEP CONTROL. MOST RECENTLY WHEN MAKING A TURN I BEGIN TO HEAR A CLICKING NOISE. MY VEHICLE CURRENTLY HAS ABOUT 27K MILES AND I HAVE HAD NOTHING ... Read more
Incident date: Feb 2, 2018
CONSISTENT POPPING NOISE FROM THE REAR AND FRONT OF THE VEHICLE WHICH HAS PROGRESSIVELY GOTTEN WORSE. THIS ISSUE HAS EFFECT THE OVERALL SAFETY OF ME FAMILY. WHEN DRIVING AT RATE OF SPEED OF ABOUT 40-45MPH THE TRUCK STARTS TO SHAKE MAKING IT VERY HARD TO KEEP CONTROL. MOST RECENTLY WHEN MAKING A TURN I BEGIN TO HEAR A CLICKING NOISE. MY VEHICLE CURRENTLY HAS ABOUT 27K MILES AND I HAVE HAD NOTHING ... Read more
Incident date: Feb 2, 2018
CONSISTENT POPPING NOISE FROM THE REAR AND FRONT OF THE VEHICLE WHICH HAS PROGRESSIVELY GOTTEN WORSE. THIS ISSUE HAS EFFECT THE OVERALL SAFETY OF ME FAMILY. WHEN DRIVING AT RATE OF SPEED OF ABOUT 40-45MPH THE TRUCK STARTS TO SHAKE MAKING IT VERY HARD TO KEEP CONTROL. MOST RECENTLY WHEN MAKING A TURN I BEGIN TO HEAR A CLICKING NOISE. MY VEHICLE CURRENTLY HAS ABOUT 27K MILES AND I HAVE HAD NOTHING ... Read more
Incident date: Jan 1, 2017
TAKATA RECALL SAME PROBLEM AS OTHER HAVE STATED AIRBAG LIGHT, DUE TO PASSENGER SEAT SENSORS. ALSO MELTING DASHBOARD, THAT CAUSES GLARE TO VISIBILITY AND A SAFETY HAZARD IF THE AIRBAGS DID WORK. UNFORTUNATELY, THE AIRBAGS HAVE BEEN DISABLED DUE TO THE SENSOR. BOTH THE DASHBOARD AND AIRBAG SENSORS HAVE BEEN RECALLED IN OTHER NISSAN AND INFINITI MODELS BUT NOT THIS MODEL. PRETTY MUCH ALL THE SAME PAR... Read more
Incident date: Jan 1, 2017
TAKATA RECALL SAME PROBLEM AS OTHER HAVE STATED AIRBAG LIGHT, DUE TO PASSENGER SEAT SENSORS. ALSO MELTING DASHBOARD, THAT CAUSES GLARE TO VISIBILITY AND A SAFETY HAZARD IF THE AIRBAGS DID WORK. UNFORTUNATELY, THE AIRBAGS HAVE BEEN DISABLED DUE TO THE SENSOR. BOTH THE DASHBOARD AND AIRBAG SENSORS HAVE BEEN RECALLED IN OTHER NISSAN AND INFINITI MODELS BUT NOT THIS MODEL. PRETTY MUCH ALL THE SAME PAR... Read more
Incident date: Sep 15, 2018
THERE IS VIBRATION AND A CLUNKING NOISE WHEN TURNING. IT IS HARD TO STEER STRAIGHT ON ROAD. THE REAR SUSPENSION INCLUDING IT'S PARTS HAVE FAILED MAKING IT IMPOSSIBLE TO PROPERLY ALIGN THE VEHICLE. THIS HAS CAUSED THE FRONT SUSPENSION TO DEGENERATE CONSIDERABLY CAUSING PERSISTANT VIBRATION AND A CLUNKING NOISE. THIS ALSO CREATES A PROBLEM WITH THE STEERING. IT CANNOT BE PROPERLY CENTERED. THE RIGH... Read more
Incident date: Sep 15, 2018
THERE IS VIBRATION AND A CLUNKING NOISE WHEN TURNING. IT IS HARD TO STEER STRAIGHT ON ROAD. THE REAR SUSPENSION INCLUDING IT'S PARTS HAVE FAILED MAKING IT IMPOSSIBLE TO PROPERLY ALIGN THE VEHICLE. THIS HAS CAUSED THE FRONT SUSPENSION TO DEGENERATE CONSIDERABLY CAUSING PERSISTANT VIBRATION AND A CLUNKING NOISE. THIS ALSO CREATES A PROBLEM WITH THE STEERING. IT CANNOT BE PROPERLY CENTERED. THE RIGH... Read more
Incident date: Sep 15, 2018
THERE IS VIBRATION AND A CLUNKING NOISE WHEN TURNING. IT IS HARD TO STEER STRAIGHT ON ROAD. THE REAR SUSPENSION INCLUDING IT'S PARTS HAVE FAILED MAKING IT IMPOSSIBLE TO PROPERLY ALIGN THE VEHICLE. THIS HAS CAUSED THE FRONT SUSPENSION TO DEGENERATE CONSIDERABLY CAUSING PERSISTANT VIBRATION AND A CLUNKING NOISE. THIS ALSO CREATES A PROBLEM WITH THE STEERING. IT CANNOT BE PROPERLY CENTERED. THE RIGH... Read more
Incident date: Oct 1, 2018
TL* THE CONTACT OWNS A 2008 INFINITI G35. WHILE OPERATING THE VEHICLE, THE AIR BAG INDICATOR ILLUMINATED AND FLASHED OFF AND ON. IN ADDITION, THE PASSENGER SIDE AIR BAG INDICATOR REMAINED ILLUMINATED WHILE OPERATING THE VEHICLE REGARDLESS IF THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO ORLANDO INFINITI (4237 MILLENIA BLVD, ORLANDO, FL) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SEAT OC... Read more
Incident date: Oct 1, 2018
TL* THE CONTACT OWNS A 2008 INFINITI G35. WHILE OPERATING THE VEHICLE, THE AIR BAG INDICATOR ILLUMINATED AND FLASHED OFF AND ON. IN ADDITION, THE PASSENGER SIDE AIR BAG INDICATOR REMAINED ILLUMINATED WHILE OPERATING THE VEHICLE REGARDLESS IF THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO ORLANDO INFINITI (4237 MILLENIA BLVD, ORLANDO, FL) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SEAT OC... Read more
Incident date: Oct 23, 2018
PASSENGER AIR BAG SENSOR RANDOMLY WILL ILLUMINATE (REFLECTING SYSTEM OFF) WHEN ADULT IS PRESENT IN SEAT. UNABLE TO LOCATE RECALL BUT HAVE HEARD THIS BEING AN ISSUE ON FORUMS WITH SAME MODEL.
Incident date: Aug 17, 2018
TAKERS RECALL WHEEL JERKS TO EITHER RIGHT OR LEFT AND CAUSES CARE TO JERK TO EITHER SIDE I WAS GOING 55 TO 60 MILES PER HOUR AND IT ALMOST THREW ME COMPLETELY OFF THE ROAD AND ANOTHER TIME IT JERKED ME TOWARDS A CAR COMING HEAD ON AT ME.
Incident date: Aug 17, 2018
TAKERS RECALL WHEEL JERKS TO EITHER RIGHT OR LEFT AND CAUSES CARE TO JERK TO EITHER SIDE I WAS GOING 55 TO 60 MILES PER HOUR AND IT ALMOST THREW ME COMPLETELY OFF THE ROAD AND ANOTHER TIME IT JERKED ME TOWARDS A CAR COMING HEAD ON AT ME.
Incident date: Aug 17, 2018
TAKERS RECALL WHEEL JERKS TO EITHER RIGHT OR LEFT AND CAUSES CARE TO JERK TO EITHER SIDE I WAS GOING 55 TO 60 MILES PER HOUR AND IT ALMOST THREW ME COMPLETELY OFF THE ROAD AND ANOTHER TIME IT JERKED ME TOWARDS A CAR COMING HEAD ON AT ME.
Incident date: Aug 29, 2018
TAKATA RECALL FOR FRONT SUSPENSION TRANSVERSE LINK. I THINK THIS VEHICLE BELONGS IN THE LIST AND OF THE I30T 2001 INFINITI AND SO DOES THE MECHANIC THAT INSPECTED THE VEHICLE
Incident date: Aug 29, 2018
TAKATA RECALL FOR FRONT SUSPENSION TRANSVERSE LINK. I THINK THIS VEHICLE BELONGS IN THE LIST AND OF THE I30T 2001 INFINITI AND SO DOES THE MECHANIC THAT INSPECTED THE VEHICLE
Incident date: Aug 29, 2018
TAKATA RECALL FOR FRONT SUSPENSION TRANSVERSE LINK. I THINK THIS VEHICLE BELONGS IN THE LIST AND OF THE I30T 2001 INFINITI AND SO DOES THE MECHANIC THAT INSPECTED THE VEHICLE
Incident date: Oct 17, 2018
TL* THE CONTACT OWNS A 2011 INFINITI QX56. THE CONTACT HEARD AN ABNORMAL NOISE WHEN THE VEHICLE WAS BEING FUELED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,557.
Incident date: Oct 17, 2018
TL* THE CONTACT OWNS A 2011 INFINITI QX56. THE CONTACT HEARD AN ABNORMAL NOISE WHEN THE VEHICLE WAS BEING FUELED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,557.
Incident date: Oct 26, 2018
MY 2012 INFINITI QX56 WITH HBMC DRIVES VERY TWITCHY AND FEELS UNSAFE TO DRIVE. IT HADLES WELL ON PERFECTLY SMOOTH ROADS BUT IF THERE ARE ANY IMPERFECTIONS IT TRIES TO JUMP BACK AND FORTH IN THE LANE. I HAVE HAD THE WHEELS BALANCED AND ALIGNMENT PERFORMED AT THE LOCAL NISSAN DEALER BUT THIS HAS NOT HELPED THE DRIVING CHARACTERISTICS. IF I AM COMING INTO A CORNER TOO FAST THE BACK END WILL SKIP A... Read more
Incident date: Feb 2, 2017
THE TRANSMISSION HAS AN ISSUE WHERE THE VEHICLE SHUDDERS AND JERKS VERY HARD WHILE YOU ARE DRIVING IT. IT HAS ALMOST CAUSED ME TO GET INTO AN ACCIDENT ON THE ROAD.
Incident date: Sep 15, 2017
THE VEHICLE WAS STATIONARY AND PARKED IN MY DRIVEWAY WITH THE WINDSHIELD FACING TOWARD THE STREET. PASSING TRAFFIC EVIDENTLY KICKED UP A ROCK CHIP AND CAUSED THE WINDSHIELD TO CRACK ALL THE WAY DOWN THE MIDDLE. IN MY EXPERIENCE, IT IS NOT TYPICAL FOR A WINDSHIELD TO CRACK FROM THE TOP OF THE GLASS ALL THE WAY TO THE BOTTOM OF THE GLASS DUE TO A ROCK STRIKE WHILE THE VEHICLE WAS STATIONARY RELATIVE... Read more
Incident date: Oct 23, 2018
NAVIGATION SCREEN GOES BLACK SOMETIMES WHEN VEHICLE IS PUT IN REVERSE. THIS IS A SAFETY CONCERN BECAUSE OF THE LIMITED VISIBILITY OF THE QX30, ESPECIALLY WHEN BACKING UP.
Incident date: Oct 5, 2018
VEHICLE 2019 INFINITI QX50 PURE 4DR SUV AWD (2.0L 4CYL TURBO CVT) REVIEW WE HAVE THIS CAR ABOUT 3 MONTHS NOW. HAVE APPROXIMATELY 3500 MILES ON IT. WE EXPERIENCING A HUG DEFECT ON THIS CAR. IN OCTOBER, I DROVE THE INFINITY TO THE GYM IN THE MORNING 5:20AM. IT WAS LESS THAN 1 MILES AWAY, PARKED THE CAR OUTSIDE ABOUT 70 MINUTES. WENT HOME, PARKED THE CAR IN THE GARAGE 2 HOURS. WHEN I GOT IN THE CA... Read more
Incident date: Oct 22, 2018
THIS AFTERNOON I HAD ANOTHER BLOWOUT OF A RUN-FLAT TIRE. THIS IS THE 7TH BLOWOUT IN UNDER 17 MONTHS. OVER MY DRIVING CAREER I HAVE DRIVEN OVER A MILLION MILES, BY MY CALCULATIONS, AND HAVE NEVER HAD A BLOWOUT. I WAS TRAVELING AT HIGHWAY SPEED ON THE LONG ISLAND EXPRESSWAY WHEN I HIT A SMALL POTHOLE. TIRES ARE BRIDGESTONE 245/40 RF 19 98W.
Incident date: Oct 22, 2018
THIS AFTERNOON I HAD ANOTHER BLOWOUT OF A RUN-FLAT TIRE. THIS IS THE 7TH BLOWOUT IN UNDER 17 MONTHS. OVER MY DRIVING CAREER I HAVE DRIVEN OVER A MILLION MILES, BY MY CALCULATIONS, AND HAVE NEVER HAD A BLOWOUT. I WAS TRAVELING AT HIGHWAY SPEED ON THE LONG ISLAND EXPRESSWAY WHEN I HIT A SMALL POTHOLE. TIRES ARE BRIDGESTONE 245/40 RF 19 98W.
Incident date: Aug 23, 2018
TOOK THE CAR TO DEALER FOR FIXING THE BELOW RECALL NOTICE. MANUFACTURER RECALL NUMBERR1501 NHTSA RECALL NUMBER15V-054 HOWEVER, THE DEALERSHIP IS SAYING SOMETHING ELSE IN THE STEERING NEED TO BE FIXED BEFORE APPLYING THE FIX AND REFUSING TO DO THE RECALL. I BELIEVE THE PART WAS DAMAGED, BECAUSE OF THE FAULTY STEERING COLUMN COMPONENT.
Incident date: Oct 19, 2018
TL* THE CONTACT OWNS A 2012 INFINITI G37. WHILE DRIVING 5 MPH INTO A PARKING SPACE, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO RESPOND, BUT SPONTANEOUSLY ACCELERATED INSTEAD. THE VEHICLE JUMPED THE CURB AND CRASHED INTO A FENCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE ... Read more
Crash
Incident date: Oct 19, 2018
TL* THE CONTACT OWNS A 2012 INFINITI G37. WHILE DRIVING 5 MPH INTO A PARKING SPACE, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO RESPOND, BUT SPONTANEOUSLY ACCELERATED INSTEAD. THE VEHICLE JUMPED THE CURB AND CRASHED INTO A FENCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE ... Read more
Crash
Incident date: Oct 5, 2018
ABOUT 2 WEEKS AGO MY 4WAS AND TRACTION LIGHT CAME ON WHILE DRIVING UNDER 35 MPH IN MY SUBDIVISION IN A STRAIGHT LINE AND NOTHING SEEMS TO FIX IT, NOW ON WET ROADS CAR FEELS LOOSE IN THE REAR. I HAVE HEARD LOTS OF COMPLAINTS ABOUT THIS SYSTEM AND FEEL IT IS A SAFETY CONCERN AND SHOULD BE A RECALL. THANKS
Incident date: Oct 5, 2018
ABOUT 2 WEEKS AGO MY 4WAS AND TRACTION LIGHT CAME ON WHILE DRIVING UNDER 35 MPH IN MY SUBDIVISION IN A STRAIGHT LINE AND NOTHING SEEMS TO FIX IT, NOW ON WET ROADS CAR FEELS LOOSE IN THE REAR. I HAVE HEARD LOTS OF COMPLAINTS ABOUT THIS SYSTEM AND FEEL IT IS A SAFETY CONCERN AND SHOULD BE A RECALL. THANKS
Incident date: Oct 5, 2018
ABOUT 2 WEEKS AGO MY 4WAS AND TRACTION LIGHT CAME ON WHILE DRIVING UNDER 35 MPH IN MY SUBDIVISION IN A STRAIGHT LINE AND NOTHING SEEMS TO FIX IT, NOW ON WET ROADS CAR FEELS LOOSE IN THE REAR. I HAVE HEARD LOTS OF COMPLAINTS ABOUT THIS SYSTEM AND FEEL IT IS A SAFETY CONCERN AND SHOULD BE A RECALL. THANKS