Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,743 complaints for INFINITI
Incident date: Apr 1, 2019
SAME AS EVERYONE ELSE ON HERE. BLINKING DASHBOARD LIGHT OUT OF NOWHERE, OVER 7K TO FIX BUT CAN'T EXPLAIN WHY OR IF THAT WILL 100% FIX AN ISSUE. VEHICLE IS OVER 100K MILES BUT HAVE NEVER SEEN THIS WITH ANOTHER CAR LIKE THIS. REALLY CHEAP, AND HUGE LACK OF SAFETY AWARENESS BY THE COMPANY
INFINITI
QX60 HYBRID
(2014) — POWER TRAIN
Apr 15, 2019
Incident date: Mar 26, 2019
CVT RECALL. MY CAR IS A QX60 HYBRID. INFINITY WAS SUED AND SETTLED ON REPLACEMENTS FOR ONLY THE QX60 GAS MODEL. MY CAR HAS THE SAME SHUDDERING PROBLEM THAT WAS THE BASIS FOR THE LAWSUIT; BUT FOR SOME REASON THE LAWSUIT SETTLEMENT DID NOT INCLUDE THE HYBRID MODELS. MY CVT TRANSMISSION HAS BEGUN TO SUFFER THE SAME "JUDDERING" PROBLEM WHICH AS AFFECTED SO MANY OF THE QX60 MODELS, BOTH HYBRID AND ... Read more
Incident date: Apr 10, 2019
VEHICLE MALFUNCTIONS RANDOMLY WHILE DRIVING OR AT A STOP LIGHT AND ALL OF THE DRIVER ASSIST/SAFETY ASSIST FUNCTIONS SHOW ERROR MESSAGES. IT ALSO HAPPENS WHILE ON THE HIGHWAY. I DON'T KNOW IF THE CAR WILL STOP ON THE HIGHWAY.
Incident date: Apr 10, 2019
VEHICLE MALFUNCTIONS RANDOMLY WHILE DRIVING OR AT A STOP LIGHT AND ALL OF THE DRIVER ASSIST/SAFETY ASSIST FUNCTIONS SHOW ERROR MESSAGES. IT ALSO HAPPENS WHILE ON THE HIGHWAY. I DON'T KNOW IF THE CAR WILL STOP ON THE HIGHWAY.
Incident date: Apr 10, 2019
VEHICLE MALFUNCTIONS RANDOMLY WHILE DRIVING OR AT A STOP LIGHT AND ALL OF THE DRIVER ASSIST/SAFETY ASSIST FUNCTIONS SHOW ERROR MESSAGES. IT ALSO HAPPENS WHILE ON THE HIGHWAY. I DON'T KNOW IF THE CAR WILL STOP ON THE HIGHWAY.
Incident date: Apr 15, 2019
AT STOP LIGHTS THE CAR WILL IDLE ROUGHLY LIKE IT WILL STALL THEN IT WILL ALSO JUMP FORWARD.
Incident date: Apr 13, 2019
AROUND 6AM ON 4/13/19 ME AND MY FAMILY AND NEIGHBORS WERE AWOKEN BY AN EXPLOSION IN THE FRONT END OF MY VEHICLE..WE CALLED THE FIRE DEPT AND THEY RULED IT AS AN ELECTRICAL PROBLEM..I NOTICED THAT ALL THE SENSOR LIGHTS IN THE DASH WOULD BLINK AND THE AIRBAG SENSOR LIGHT WAS GOING OFF THAT EVENING PRIOR TO THE INCIDENT..I DIDNT THINK MUCH OF IT..I WAS PLANNING ON TAKING IT TO A MECHANIC THAT MORNING... Read more
Fire
Incident date: Apr 13, 2019
AROUND 6AM ON 4/13/19 ME AND MY FAMILY AND NEIGHBORS WERE AWOKEN BY AN EXPLOSION IN THE FRONT END OF MY VEHICLE..WE CALLED THE FIRE DEPT AND THEY RULED IT AS AN ELECTRICAL PROBLEM..I NOTICED THAT ALL THE SENSOR LIGHTS IN THE DASH WOULD BLINK AND THE AIRBAG SENSOR LIGHT WAS GOING OFF THAT EVENING PRIOR TO THE INCIDENT..I DIDNT THINK MUCH OF IT..I WAS PLANNING ON TAKING IT TO A MECHANIC THAT MORNING... Read more
Fire
Incident date: Apr 13, 2019
AROUND 6AM ON 4/13/19 ME AND MY FAMILY AND NEIGHBORS WERE AWOKEN BY AN EXPLOSION IN THE FRONT END OF MY VEHICLE..WE CALLED THE FIRE DEPT AND THEY RULED IT AS AN ELECTRICAL PROBLEM..I NOTICED THAT ALL THE SENSOR LIGHTS IN THE DASH WOULD BLINK AND THE AIRBAG SENSOR LIGHT WAS GOING OFF THAT EVENING PRIOR TO THE INCIDENT..I DIDNT THINK MUCH OF IT..I WAS PLANNING ON TAKING IT TO A MECHANIC THAT MORNING... Read more
Fire
Incident date: Apr 13, 2019
MANY CARS WITH CVT TRANSMISSIONS HAVE EXPERIENCED FAILURES MUCH MORE SO THAN GEARED TRANSMISSIONS. MINE IS A JX35. INFINITI HAS EXTENDED THE WARRANTY ON SOME OF THEM BUT NOT MINE. WHY? I AM 81 OLD, OUT OF WARRANTY AND SCARED. WHAT IS THE PROBLEM WITH CVT TRANSMISSIONS AND WHY ISN'T MINE CONSIDERED A PROBLEM? THE DEALER AND INFINITI CONSUMER AFFAIRS CLAIM THEY DON'T KNOW. WHO CAN I CONTACT TO FIND ... Read more
Incident date: Jan 8, 2019
CAR SHUDDERS AND STALLS WHEN IS COMING TO A STOP OR SLOWING DOWN AND TRYING TO ACCELERATE WILL STALL AND SKIP RPMS I'VE SEEN MANY COMPLAINTS ABOUT THE SAME THING
Incident date: Jan 8, 2019
CAR SHUDDERS AND STALLS WHEN IS COMING TO A STOP OR SLOWING DOWN AND TRYING TO ACCELERATE WILL STALL AND SKIP RPMS I'VE SEEN MANY COMPLAINTS ABOUT THE SAME THING
Incident date: Jan 8, 2019
CAR SHUDDERS AND STALLS WHEN IS COMING TO A STOP OR SLOWING DOWN AND TRYING TO ACCELERATE WILL STALL AND SKIP RPMS I'VE SEEN MANY COMPLAINTS ABOUT THE SAME THING
Incident date: Apr 12, 2017
SAME ISSUE AS 2014 INFINIT QX60 AUTOMATIC TRANSMISSION RECALL CUT TRANSMISSION IS SLIPPING. VEHICLE ONLY HAS 70,000
Incident date: Apr 4, 2019
THE PASSENGER AIRBAG LIGHT KEEP BLINKING LIKE THE SENSOR ISN'T NOT WORKING, I DID CAME AND ASK INFINITI DEALER IF THERE'S ANY RECALL AND THEY SAID NO
Incident date: Mar 25, 2019
WHILE DRIVING "SERVICE ENGINE SOON" LIGHT CAME ON, NOTICED POWER LOSS. DIAGNOSED WITH BAD CATALYTIC CONVERTER AT 85K MILES
INFINITI
QX60 HYBRID
(2014) — POWER TRAIN
Apr 12, 2019
Incident date: Mar 10, 2019
PURCHASED THE VEHICLE USED IN AUGUST 2018, WITH ABOUT 50K MILES. BROUGHT THE CAR INTO INFINITI OF WILLIAMSVILLE, NY COMPLAINING OF A PROBLEM NOTICED WITH THE TRANSMISSION AND HYBRID SYSTEM. THE SERVICE DEPT. CLEARED A CODE FROM SOME COMPUTER AND TOLD ME TO KEEP AN EYE ON IT. I BROUGHT THE CAR IN AGAIN, COMPLAINED THAT THE TRANSMISSION WAS REVVING UP AND DOWN A COUPLE OF 1000 RPM? THIS TIME THE ... Read more
Incident date: Nov 1, 2018
TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE APPROACHING A STOP IN TRAFFIC, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT IT WOULD NOT MOVE FORWARD OR IN REVERSE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AFTER APPROXIMATELY TWO MONTHS OF BEING PARKED, THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A FUEL SENSOR NEE... Read more
INFINITI
QX60 HYBRID
(2014) — ELECTRONIC STABILITY CONTROL (ESC)
Apr 9, 2019
Incident date: Apr 9, 2019
I HAVE TWO CONCERNS THAT NEED TO BE ADDRESSED BECAUSE THEY HAVE BEEN GOING ON FOR A FEW YEARS. THE CAR WOULD SHORT OF 'STALL' DURING ACCELERATION (CAR IS STILL ON)NO MATTER WHICH DRIVING MODE (ECO, STANDARD OR SPORT), WHICH IS A MAJOR CONCERN. IT HAD A RECALL ON THE SOFTWARE A FEW YEARS AGO, WHICH APPARENTLY WAS SUPPOSED TO FIX THE ISSUE . HOWEVER, IT HAS NOT AND I HAVE TAKEN IT IN SEVERAL TIME... Read more
INFINITI
QX60 HYBRID
(2014) — POWER TRAIN
Apr 9, 2019
Incident date: Apr 9, 2019
I HAVE TWO CONCERNS THAT NEED TO BE ADDRESSED BECAUSE THEY HAVE BEEN GOING ON FOR A FEW YEARS. THE CAR WOULD SHORT OF 'STALL' DURING ACCELERATION (CAR IS STILL ON)NO MATTER WHICH DRIVING MODE (ECO, STANDARD OR SPORT), WHICH IS A MAJOR CONCERN. IT HAD A RECALL ON THE SOFTWARE A FEW YEARS AGO, WHICH APPARENTLY WAS SUPPOSED TO FIX THE ISSUE . HOWEVER, IT HAS NOT AND I HAVE TAKEN IT IN SEVERAL TIME... Read more
INFINITI
QX60 HYBRID
(2014) — VEHICLE SPEED CONTROL
Apr 9, 2019
Incident date: Apr 9, 2019
I HAVE TWO CONCERNS THAT NEED TO BE ADDRESSED BECAUSE THEY HAVE BEEN GOING ON FOR A FEW YEARS. THE CAR WOULD SHORT OF 'STALL' DURING ACCELERATION (CAR IS STILL ON)NO MATTER WHICH DRIVING MODE (ECO, STANDARD OR SPORT), WHICH IS A MAJOR CONCERN. IT HAD A RECALL ON THE SOFTWARE A FEW YEARS AGO, WHICH APPARENTLY WAS SUPPOSED TO FIX THE ISSUE . HOWEVER, IT HAS NOT AND I HAVE TAKEN IT IN SEVERAL TIME... Read more
INFINITI
QX60 HYBRID
(2014) — ENGINE
Apr 8, 2019
Incident date: Apr 1, 2016
TL* THE CONTACT OWNS A 2014 INFINITI QX60 HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK AND JERKED VIOLENTLY. ADDITIONALLY, AN ABNORMAL KNOCKING NOISE WAS HEARD AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Incident date: Apr 1, 2019
THE SEATBELT LIGHT STARTED FLASHING AND WONT TURN OFF.
Incident date: Apr 5, 2019
WHILE DRIVING ON THE HIGHWAY, THE SUNROOF SPONTANEOUSLY EXPLODED AND SHATTERED WHILE IN THE CLOSED POSITION.
Incident date: Apr 3, 2019
I HAVE OWNED THE CAR SINCE IT WAS NEW. WHEN THE CAR IDLES FOR LONG TIME, HIGH TRAFFIC OR RUN IN A LONG DISTANCE, THE BRAKE LIGHT COMES ON, SLIP LIGHT AND THE BRAKES CHATTER AND STOPPING CAR BECOMES ALMOST IMPOSSIBLE. NUMEROUS TRIPS TO THE DEALER OVER THE YEAR HAS PRODUCED NO FIXES....REPLACED SENSOR, BRAKE BOOSTERS, BRAKE PADS, FLUID CHANGES, IN ESSENCE PRACTICALLY AN ENTIRELY NEW BRAKING SYSTEM... Read more
Incident date: Jun 19, 2018
TL* THE CONTACT OWNS A 2012 INFINITI G37. ON SEVERAL OCCASIONS, THE DOOR LOCK ACTUATORS FAILED TO OPERATE AS INTENDED INTERMITTENTLY. AS A RESULT, THE CONTACT WAS UNABLE TO EXIT THE VEHICLE. ON ONE OCCASION, THE CONTACT HAD TO EXIT THE VEHICLE THROUGH THE PASSENGER SIDE OF THE VEHICLE. ADDITIONALLY, AFTER THE VEHICLE WAS EXITED, THE CONTACT WAS UNABLE TO LOCK THE DOOR USING THE KEY FOB OR KEY. THE... Read more
Incident date: Apr 3, 2019
TL* THE CONTACT OWNS A 2005 INFINITI FX35. WHILE DRIVING, THE VEHICLE WOULD NOT PROPERLY ACCELERATE AND THE RPMS AND SPEEDOMETER INCREASED ALTHOUGH THE ACCELERATOR PEDAL WAS NOT PRESSED. DURING THE FAILURE, THE VDS AND SLIP WARNING SENSORS DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 161,000.
Incident date: Apr 3, 2019
TL* THE CONTACT OWNS A 2005 INFINITI FX35. WHILE DRIVING, THE VEHICLE WOULD NOT PROPERLY ACCELERATE AND THE RPMS AND SPEEDOMETER INCREASED ALTHOUGH THE ACCELERATOR PEDAL WAS NOT PRESSED. DURING THE FAILURE, THE VDS AND SLIP WARNING SENSORS DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 161,000.
Incident date: Apr 3, 2019
TL* THE CONTACT OWNS A 2005 INFINITI FX35. WHILE DRIVING, THE VEHICLE WOULD NOT PROPERLY ACCELERATE AND THE RPMS AND SPEEDOMETER INCREASED ALTHOUGH THE ACCELERATOR PEDAL WAS NOT PRESSED. DURING THE FAILURE, THE VDS AND SLIP WARNING SENSORS DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 161,000.
Incident date: Mar 17, 2019
TL* THE CONTACT OWNS A 2015 INFINITI QX60. WHILE DRIVING 20 MPH, THE VEHICLE JERKED VIOLENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO RIVERSIDE TOYOTA (LOCATED AT 131 US-411, ROME, GA 30161, (706) 291-2886) WHERE IT WAS DIAGNOSED, ... Read more
Incident date: Mar 17, 2019
I HAVE A INFINITI Q50S REDSPORT 2017 ACTUALLY HAVE 34000 MILES IN THE ODOMETER. THIS CAR HAVE A FACTORY DEFECT THAT INVOLVES ENGINE PARTS IN THIS CASE SERPENTINE BELT, BELT TENSIONER AND PULLEYS. THERE IS A TSB AT THIS TIME FOR THIS ISSUE BUT IN THE MAJORITY OF CASES THE CARS STILL SHOWING UP THE ISSUE. MAJOR ISSUE AT THIS TIME IS THAT SERPENTINE BELT BROKES WHILE CAR IS ON MOVE. THE CAR NEEDS TO ... Read more
Incident date: Dec 23, 2018
AS I WAS PARKING THE VEHICLE AT 5MPH BEHIND A PARKED CAR, WITH THE FRONT TIRES SLIGHTLY TURNED TO THE LEFT, THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SUDDENLY ACCELERATED BUT THE VEHICLE FAILED TO STOP. RESULTING IN HITTING THE VEHICLE IN FRONT AND PUSHING IT OUT OF THE WAY, THE VEHICLE CONTINUED MOVING DESPITE HAVING THE BRAKE PEDAL DEPRESSED TO THE LIMIT, THE ENGINE WAS REVVING VERY HIGH. THE V... Read more
Crash
Incident date: Dec 23, 2018
AS I WAS PARKING THE VEHICLE AT 5MPH BEHIND A PARKED CAR, WITH THE FRONT TIRES SLIGHTLY TURNED TO THE LEFT, THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SUDDENLY ACCELERATED BUT THE VEHICLE FAILED TO STOP. RESULTING IN HITTING THE VEHICLE IN FRONT AND PUSHING IT OUT OF THE WAY, THE VEHICLE CONTINUED MOVING DESPITE HAVING THE BRAKE PEDAL DEPRESSED TO THE LIMIT, THE ENGINE WAS REVVING VERY HIGH. THE V... Read more
Crash
Incident date: Dec 23, 2018
AS I WAS PARKING THE VEHICLE AT 5MPH BEHIND A PARKED CAR, WITH THE FRONT TIRES SLIGHTLY TURNED TO THE LEFT, THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SUDDENLY ACCELERATED BUT THE VEHICLE FAILED TO STOP. RESULTING IN HITTING THE VEHICLE IN FRONT AND PUSHING IT OUT OF THE WAY, THE VEHICLE CONTINUED MOVING DESPITE HAVING THE BRAKE PEDAL DEPRESSED TO THE LIMIT, THE ENGINE WAS REVVING VERY HIGH. THE V... Read more
Crash
Incident date: Mar 29, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 INFINITI FX45. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) IN JULY OF 2016. THE VEHICLE WAS TAKEN TO INFINITI OF APEX (1900 LAURA DUNCAN RD, APEX, NC 27523) AND THE RECALL REPAIR WAS PERFORMED IN MARCH OF 2019; HOWEVER, THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT INFORMED THE DEALER BY PHONE AN... Read more
Incident date: Mar 3, 2015
HELLO. MY CAR FALLS UNDER THE REVOCABLE COMPANY INFINITI ON THREE POINTS, BUT THE OFFICIAL DEALER DOES NOT WANT TO HELP ME. REFUSING TO REPLACE. NHTSA RECALL NUMBER 15V-287 NHTSA RECALL NUMBER 06V-328 NHTSA RECALL NUMBER 05V-555
Crash
Incident date: Mar 3, 2015
HELLO. MY CAR FALLS UNDER THE REVOCABLE COMPANY INFINITI ON THREE POINTS, BUT THE OFFICIAL DEALER DOES NOT WANT TO HELP ME. REFUSING TO REPLACE. NHTSA RECALL NUMBER 15V-287 NHTSA RECALL NUMBER 06V-328 NHTSA RECALL NUMBER 05V-555
Crash
Incident date: Mar 3, 2015
HELLO. MY CAR FALLS UNDER THE REVOCABLE COMPANY INFINITI ON THREE POINTS, BUT THE OFFICIAL DEALER DOES NOT WANT TO HELP ME. REFUSING TO REPLACE. NHTSA RECALL NUMBER 15V-287 NHTSA RECALL NUMBER 06V-328 NHTSA RECALL NUMBER 05V-555
Crash
Incident date: Mar 30, 2019
ISSUES OCCURRED FOR LAST WEEK OR TWO. AFTER FEW MINUTES OF DRIVING WHEN CAR ENGINE IS HOT, MY CAR STEERING WHEEL BECOMES SO STIFF THAT SOMETIMES IT IS IMPOSSIBLE TO TURN RIGHT OR LEFT. ALSO WHEN YOU PUSH BREAK IT'S MAKE NOISES, IT'S SOUND LIKE CRUSHING EMPTY SODA CAN.
Incident date: Mar 30, 2019
ISSUES OCCURRED FOR LAST WEEK OR TWO. AFTER FEW MINUTES OF DRIVING WHEN CAR ENGINE IS HOT, MY CAR STEERING WHEEL BECOMES SO STIFF THAT SOMETIMES IT IS IMPOSSIBLE TO TURN RIGHT OR LEFT. ALSO WHEN YOU PUSH BREAK IT'S MAKE NOISES, IT'S SOUND LIKE CRUSHING EMPTY SODA CAN.
Incident date: Dec 31, 2018
TL* THE CONTACT OWNS A 2018 INFINITI QX60. THE CONTACT STATED THAT HE DROVE AND PARKED THE VEHICLE IN HIS HOME GARAGE. LATER ON, THE CONTACT WENT INTO THE GARAGE AND FOUND THAT THE VEHICLE HAD ROLLED BACKWARDS. THE VEHICLE WAS UP AGAINST THE INSIDE OF THE GARAGE DOOR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED INFINITI OF NAPERVILLE (1550 W OGDEN AVE, NAPERVILLE, IL 60540, (6... Read more
Incident date: Mar 29, 2019
INTERMITTENT ISSUES INVOLVING THE BRAKING SYSTEM. MOST DAYS THE ISSUE IS NOT PRESENT. SOME DAYS THE ISSUE OCCURS THE ENTIRE DAY. SOME DAYS THE ISSUE ONLY OCCURS ONCE OUT OF 4-5 TIMES THE VEHICLE IS USED. 1. BRAKE PEDAL SINKS TO FLOOR WHEN AT A STOP. WHEEZING SOUND WHEN RELEASING THE BRAKE PEDAL. 2. WHEN BRAKING SOFTLY, BRAKE PEDAL TRAVELS ABOUT 50% BEFORE THE VEHICLE BEGINS SLOWING. 3. ISSUE P... Read more
Incident date: Mar 25, 2019
THE CAR IS HAVING ISSUES WITH THE BATTERY NOT KEEPING A CHARGE. SPRING 2018 TOOK THE CAR TO THE DEALERSHIP SEVERAL TIMES, BATTERY, STARTER, ALTERNATOR CHECKS OUT OK BUT EVEN AFTER REPLACING A CRACKED BATTERY IN SUMMER 2018 WITH A NEW NOW MARCH 2019 THE 7TH MONTH OLD BATTERY DOES NOT WORK. MY CAR WILL NOT START WITHOUT A CHARGE WHEN STATIONARY.
Incident date: Mar 25, 2019
THE CAR IS HAVING ISSUES WITH THE BATTERY NOT KEEPING A CHARGE. SPRING 2018 TOOK THE CAR TO THE DEALERSHIP SEVERAL TIMES, BATTERY, STARTER, ALTERNATOR CHECKS OUT OK BUT EVEN AFTER REPLACING A CRACKED BATTERY IN SUMMER 2018 WITH A NEW NOW MARCH 2019 THE 7TH MONTH OLD BATTERY DOES NOT WORK. MY CAR WILL NOT START WITHOUT A CHARGE WHEN STATIONARY.
Incident date: Mar 24, 2019
STRONG GAS SMELL IN GARAGE. CAR HAD BEEN PARKED INSIDE GARAGE FOR AT LEAST 5 HOURS. THE SMELL WAS SO STRONG THAT THE GARAGE DOOR HAD TO BE OPENED FOR CIRCULATION. DID NOT SEE ANY ACTUAL FLUID ON FLOOR OF GARAGE OR NEAR FUEL/GAS CAP AREA. NOT A REGULAR OCCURRENCE, BUT EXTREMELY CONCERNING.
Incident date: Mar 24, 2019
THE CAR SHUTS DOWN WHILE DRIVING AND A COMBINATION OF LIGHT SUCH AS SLIP AND VDC APPEAR. THIS HAS OCCURRED 4 TIMES IN LESS THAN THREE YEARS COSTING ME 2500 IN REPAIRS. EACH TIME THE PROBLEM IS DIAGNOSED WITH A CAMSHAFT SENSOR ISSUE. I RESEARCHED ONLINE AND THERE ARE HUNDREDS OF COMPLAINTS LISTED FROM OTHER INFINITI AND NISSAN OWNERS. THERE CERTAINLY SEEMS TO BE A PATTERN AND THIS IS A VERY DANGERO... Read more
Incident date: Nov 26, 2013
TL* THE CONTACT OWNS A 2007 INFINITI G35. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG OFF INDICATOR ILLUMINATED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V521000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO INFINITI OF THOUSAND OAKS (3570 THOUSAND OAKS BLVD, THOUSAND OAKS, CA 91362), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MIL... Read more
Incident date: Nov 26, 2013
TL* THE CONTACT OWNS A 2007 INFINITI G35. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG OFF INDICATOR ILLUMINATED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V521000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO INFINITI OF THOUSAND OAKS (3570 THOUSAND OAKS BLVD, THOUSAND OAKS, CA 91362), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MIL... Read more
Incident date: Mar 23, 2019
I WAS DRIVING ON THE GARDEN STATE PARKWAY NORTHBOUND ON THE NEW YORK EXTENSION IN THE EVENING OF MARCH 24TH AT APPROXIMATELY 7:40 PM AT APPROXIMATELY 65 MPH WHEN OUT OF NOWHERE MY MOON ROOF EXPLODED. THERE WAS ABSOLUTELY NO OVERPASS REMOTELY NEAR WHERE THIS OCCURRED. THERE WAS NO OTHER DAMAGE ON THE CAR FORWARD OF THE MOON ROOF AND NO DAMAGE PAST IT ASIDE FROM SCRATCHING CAUSED BY GLASS ON T... Read more