Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,743 complaints for INFINITI
Incident date: May 1, 2015
MY AIRBAG LIGHT STAYS ON CONSTANTLY. THERE IS A KNOCKING SOUND THAT OCCURS AS WELL WHEN I'M DRIVING. I'M CONCERNED IF I'M INVOLVED IN A COLLISION MY AIRBAGS WILL NOT DEPLOY. I CONTACTED INFINITI AND WAS TOLD THEY NEED TO RESET IT AND WILL COST $800.00 AND MY EXTENDED WARRANTY DID NOT COVER IT AND WAS NOT PART OF THE RECALL LIST. THE IPDM ECM RELAY SWITCH CAUSES MY INSTRUMENT CLUSTER GAUGE TO GO IN... Read more
Incident date: May 1, 2015
MY AIRBAG LIGHT STAYS ON CONSTANTLY. THERE IS A KNOCKING SOUND THAT OCCURS AS WELL WHEN I'M DRIVING. I'M CONCERNED IF I'M INVOLVED IN A COLLISION MY AIRBAGS WILL NOT DEPLOY. I CONTACTED INFINITI AND WAS TOLD THEY NEED TO RESET IT AND WILL COST $800.00 AND MY EXTENDED WARRANTY DID NOT COVER IT AND WAS NOT PART OF THE RECALL LIST. THE IPDM ECM RELAY SWITCH CAUSES MY INSTRUMENT CLUSTER GAUGE TO GO IN... Read more
Incident date: May 1, 2015
MY AIRBAG LIGHT STAYS ON CONSTANTLY. THERE IS A KNOCKING SOUND THAT OCCURS AS WELL WHEN I'M DRIVING. I'M CONCERNED IF I'M INVOLVED IN A COLLISION MY AIRBAGS WILL NOT DEPLOY. I CONTACTED INFINITI AND WAS TOLD THEY NEED TO RESET IT AND WILL COST $800.00 AND MY EXTENDED WARRANTY DID NOT COVER IT AND WAS NOT PART OF THE RECALL LIST. THE IPDM ECM RELAY SWITCH CAUSES MY INSTRUMENT CLUSTER GAUGE TO GO IN... Read more
Incident date: May 17, 2019
MY AIRBAG TROUBLE LIGHT APPEARS ON MY DISPLAY AND I AM CONCERNED FOR MY SAFETY AS A RESUKT OF FAULTY AIRBAGS AND/OR CONNECTORS. ABOUT 2 YEARS AGO, THE SAME AIRBAG TROUBLE LIGHT WAS ILLUNINATED AND THE PROBLEM WAS DIAGNOSED AS AIRBAG CONNECTORS THAT NEEDED TO BE REPLACED. I WAS TOLD THIS RELATED TO SIDE AIRBAGS. THE REPAIR XOST MORE THAN $700. I ASKED IF THERE WERE RELATED RECALLS AND WAS TOLD ... Read more
Incident date: Mar 30, 2019
WAS TOLD MY SERVICE ADVISOR THAT I NEED NEW TIRES AT LESS THAN 20,000 DESPITE HAVING THEM ROTATED, BALANCED AND/OR ALIGNED ON A REGULAR BASIS AT DEALER. RIDE IS EXTREMELY LOUD AND TIRES SWAY ERRATICALLY AT SLIGHTEST DEVIATION IN PAVEMENT. REVIEWS STATE THAT THESE TIRES OFTEN BUBBLE UP AND EXPLODE CAUSING A SERIOUS SAFETY ISSUE.
Incident date: May 1, 2019
PASSENGER OCCUPANCY SENSOR IS KNOWS TO FAIL ON THESE CARS, AND THE AIRBAG WILL NOT DEPLOY BECAUSE THE COMPUTER DOESNT KNOW IF ANYONE IS SITTING IN THE SEAT. THE REPAIR COSTS 60-80% OF VEHICLE'S VALUE, AND NOT FEASIBLE FOR ANY SANE INDIVIDUAL TO PAY FOR THIS FAULTY SENSOR. NISSAN/ INFINITI FAIL TO TAKE RESPONSIBILITY FOR THIS FAULTY SENSOR AND WILL NOT REPLACE UNDER SAFETY RECALL. THIS IS UNACCEP... Read more
Incident date: May 11, 2019
THE FOLLOWING RECALL WAS ISSUED: 'A BRAKE FLUID LEAK ON THE CIRCUIT BOARD MAY RESULT IN AN ELECTRICAL SHORT, INCREASING THE RISK OF A FIRE. NISSAN NORTH AMERICA, INC. (NISSAN) IS RECALLING CERTAIN 2015-2017 NISSAN MURANO, 2016-2017 NISSAN MAXIMA, 2017-2018 NISSAN PATHFINDER, AND 2017 INFINITI QX60 VEHICLES' I TOOK MY CAR IN TO THE DEALER FOR THE RECALL, THE WORK WAS COMPLETED HOWEVER 1 MONTH LATER... Read more
Incident date: Apr 23, 2019
I HAVE SEVERAL ISSUES. THE STEERING WHEEL PEELS. I HAVE A CRACKED DRIVER'S SIDE LEATHER INTERIOR DOOR. THE CAR STARTED JERKING REALLY BAD ON A CITY STREET, I COULDN'T GO OVER 35 MPH. MY 4WAS MOTOR HAS GONE BAD! INFINITI DEALERSHIP, CANNOT EXPLAIN WHAT WOULD HAVE CAUSED THE MOTOR, TO GO BAD. ALL OF THE CAR'S SAFETY FEATURES, ARE CONNECTED TO THIS 4WAS MOTOR. SO, WHEN THAT 4WAS LIGHT COMES ON, ALL O... Read more
Incident date: Apr 23, 2019
I HAVE SEVERAL ISSUES. THE STEERING WHEEL PEELS. I HAVE A CRACKED DRIVER'S SIDE LEATHER INTERIOR DOOR. THE CAR STARTED JERKING REALLY BAD ON A CITY STREET, I COULDN'T GO OVER 35 MPH. MY 4WAS MOTOR HAS GONE BAD! INFINITI DEALERSHIP, CANNOT EXPLAIN WHAT WOULD HAVE CAUSED THE MOTOR, TO GO BAD. ALL OF THE CAR'S SAFETY FEATURES, ARE CONNECTED TO THIS 4WAS MOTOR. SO, WHEN THAT 4WAS LIGHT COMES ON, ALL O... Read more
Incident date: Apr 23, 2019
I HAVE SEVERAL ISSUES. THE STEERING WHEEL PEELS. I HAVE A CRACKED DRIVER'S SIDE LEATHER INTERIOR DOOR. THE CAR STARTED JERKING REALLY BAD ON A CITY STREET, I COULDN'T GO OVER 35 MPH. MY 4WAS MOTOR HAS GONE BAD! INFINITI DEALERSHIP, CANNOT EXPLAIN WHAT WOULD HAVE CAUSED THE MOTOR, TO GO BAD. ALL OF THE CAR'S SAFETY FEATURES, ARE CONNECTED TO THIS 4WAS MOTOR. SO, WHEN THAT 4WAS LIGHT COMES ON, ALL O... Read more
Incident date: Apr 16, 2019
TAKATA RECALL,I JUST PURCHASED IT,WAS PRE OWNED.
Incident date: Apr 16, 2019
TAKATA RECALL,I JUST PURCHASED IT,WAS PRE OWNED.
Incident date: Apr 16, 2019
TAKATA RECALL,I JUST PURCHASED IT,WAS PRE OWNED.
Incident date: May 6, 2019
4 DAYS AFTER COMPLETING SCHEDULED MAINTENANCE AT THE INFINITI DEALERSHIP THE VEHICLE EXHIBITED DIFFICULTY ACCELERATING AND ENGAGING IN THE GEARS WHILE DRIVING ON THE HIGHWAY. IF I HAD TO SLOW DOWN AND THEN TRIED TO ACCELERATE, THE CAR WOULD NOT RESPOND. I HAD TO REMOVE MY FOOT FROM THE GAS PEDAL AND REENGAGE THE ACCELERATOR TO MAKE THE CAR PICK UP SPEED. I DID REACH MY DESTINATION BUT UPON ARRIVA... Read more
Incident date: May 1, 2019
I HAVE A 2009 INFINITI G37 WITH 89000 MILES, JUST RECENTLY THE AIR BAG LIGHT STARTED FLASHING FOR NO APPARENT REASON. I TOOK IT TO THE INFINITI DEALER AND WAS TOLD IT WAS THE PASSENGER AIR BAG SENSOR IN THE FRONT PASSENGER SEAT THAT WAS BAD, AND WOULD COST OVER $6K TO FIX. MY RESEARCH SUGGESTS THIS IS A KNOWN SAFETY ISSUE AND A COMMON PROBLEM WITH INFINITIS THAT SHOULD BE RECALLED AND CORRECTED B... Read more
Incident date: Apr 16, 2019
TWO TIMES IN THE LAST THREE MONTHS OUR CAR'S ENGINE HAS STOPPED WHILE THE CAR WAS IN MOTION.
Incident date: Feb 13, 2018
TL* THE CONTACT OWNS A 2003 INFINITI I35. WHILE DRIVING BETWEEN 35-40 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE CONTACT PLACED THE TRANSMISSION INTO NEUTRAL, RESTARTED THE ENGINE, AND THE DROVE AWAY SAFELY. AN INDEPENDENT MECHANIC CAME TO THE CONTACT'S HOME TO DIAGNOSE THE VEHICLE, BUT THE TEST COULD NOT BE READ. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE... Read more
Incident date: Feb 13, 2018
TL* THE CONTACT OWNS A 2003 INFINITI I35. WHILE DRIVING BETWEEN 35-40 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE CONTACT PLACED THE TRANSMISSION INTO NEUTRAL, RESTARTED THE ENGINE, AND THE DROVE AWAY SAFELY. AN INDEPENDENT MECHANIC CAME TO THE CONTACT'S HOME TO DIAGNOSE THE VEHICLE, BUT THE TEST COULD NOT BE READ. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE... Read more
Incident date: Apr 30, 2019
TL* THE CONTACT OWNS A 2003 INFINITI FX35. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE LOST POWER AND THE ENGINE, VDC, AND SLIP WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT WAITED TEN MINUTES BEFORE RESTARTING THE VEHICLE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT STATED THAT THE FAILURE RECURRED LESS... Read more
Incident date: Apr 30, 2019
TL* THE CONTACT OWNS A 2003 INFINITI FX35. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE LOST POWER AND THE ENGINE, VDC, AND SLIP WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT WAITED TEN MINUTES BEFORE RESTARTING THE VEHICLE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT STATED THAT THE FAILURE RECURRED LESS... Read more
Incident date: Feb 7, 2019
TL* THE CONTACT OWNS A 2018 INFINITI QX30. THE CONTACT STATED THAT THE INSTRUMENT PANEL SCREEN BLACKED OUT. THE FAILURE OCCURRED EVERY TIME THE ENGINE WAS STARTED. THE FAILURE EVEN AFFECTED THE BACK UP CAMERA SCREEN. WHEN ATTEMPTING TO REVERSE, THE SCREEN BLACKED OUT AND THEN RETURNED TO NORMAL. THE FAILURE OCCURRED OFTEN. THE VEHICLE WAS TAKEN TO INFINITI OF MASSAPEQUA (4450 SUNRISE HWY, MASSAPEQ... Read more
Incident date: Feb 14, 2019
TL* THE CONTACT OWNS A 2003 INFINITI I35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V287000 (AIR BAGS). WHILE DRIVING 30 MPH, THE CONTACT STATED THAT THE ENGINE LOST POWER AND THE VEHICLE STALLED IN THE MIDDLE OF TRAFFIC. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS FOR THE ENGINE TO RESTART. THE CONTACT STATED THAT THE VEHICLE DISPLAYED SYMPTOMS OF NHTSA CAMPAIGN NUMBER: 03V455000... Read more
Incident date: Feb 14, 2019
TL* THE CONTACT OWNS A 2003 INFINITI I35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V287000 (AIR BAGS). WHILE DRIVING 30 MPH, THE CONTACT STATED THAT THE ENGINE LOST POWER AND THE VEHICLE STALLED IN THE MIDDLE OF TRAFFIC. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS FOR THE ENGINE TO RESTART. THE CONTACT STATED THAT THE VEHICLE DISPLAYED SYMPTOMS OF NHTSA CAMPAIGN NUMBER: 03V455000... Read more
Incident date: Nov 7, 2018
AIRBAG PASSENGER SEAT SENSOR IS FAULTY. AIRBAG SYSTEM REMAINS OFF EVEN WITH NO ONE IN THE SEAT. THERE ARE HUNDREDS OF PEOPLE ON FORUMS REPORTING THE SAME PROBLEM. DEALER SUGGESTED REPLACING THE ENTIRE SEAT FOR $10,000. THIS IS A SAFETY ISSUE THAT NEEDS TO BE RECALLED.
Incident date: Apr 1, 2019
TL* THE CONTACT OWNS A 2004 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CERRITOS AUTO SQUARE (18827 STUDEBAKER RD, CERRITOS, CA 90703, (562) 924-1661) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFA... Read more
Incident date: Apr 24, 2019
THE AIRBAG LIGHT STARTED BLINKING. I TOOK IT INTO THE DEALERSHIP AND THEY SAID THERE WAS AN ISSUE WITH THE PASSENGER SEAT OCCUPANCY SENSOR; THEY NEED TO REPLACE THE ENTIRE PASSENGER SEAT. THEY SAID THE AIRBAGS WILL NOT DEPLOY AT THIS TIME AND TOTAL COST OF REPAIRS WILL BE APPROX $8000. I WAS TOLD THIS WAS "JUST SOMETHING THAT HAPPENS" BUT WHEN I SEARCHED ONLINE HUNDREDS OF PEOPLE HAVE THE SAME C... Read more
Incident date: Apr 1, 2019
TL* THE CONTACT OWNS A 2003 INFINITI G35. WHILE DRIVING LOW SPEEDS, THE VEHICLE STALLED AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS DIAGNOSED BY AN UNKNOWN DEALER, BUT THE CONTACT WAS UNAWARE OF THE RESULTS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 03V45... Read more
Incident date: Feb 1, 2017
TL* THE CONTACT OWNS A 2006 INFINITI M45. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V430000 (VEHICLE SPEED CONTROL). THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: Feb 1, 2017
TL* THE CONTACT OWNS A 2006 INFINITI M45. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V430000 (VEHICLE SPEED CONTROL). THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: Mar 1, 2019
TIMING BELT AND CATALYTIC CONVERTER FAILURE CONFIRMED MY INFINITI OF MARIETTA
Incident date: Mar 1, 2019
TIMING BELT AND CATALYTIC CONVERTER FAILURE CONFIRMED MY INFINITI OF MARIETTA
INFINITI
QX60 HYBRID
(2014) — POWER TRAIN
Apr 24, 2019
Incident date: Apr 24, 2019
MY CAR IS A 2014 QX60 HYBRID. INFINITY WAS SUED AND SETTLED ON WITHOUT CAR REPLACEMENT. MY CAR HAS THE SAME SHUDDERING PROBLEM THAT WAS THE BASIS FOR THE LAWSUIT. CVT TRANSMISSION WAS REPLACED TWICE UNDER MY 70K WARRANTY. MY CVT TRANSMISSION HAS BEGUN TO SUFFER THE SAME "JUDDERING" PROBLEM WHICH AS AFFECTED SO MANY OF THE QX60 MODELS, BOTH HYBRID AND GAS. I TOOK IT AFTER WARRANTY MANY TIMES T... Read more
Incident date: Apr 23, 2019
TL* THE CONTACT OWNS A 2005 INFINITI G35. WHILE BEING DRIVEN, THE VEHICLE SHOOK AND SMOKE APPEARED FROM THE DASHBOARD. WHILE THE CONTACT WAS ATTEMPTING TO STOP THE VEHICLE, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR AN IMPACT. THE CONTACT WAS ABLE TO SAFELY PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE VEHICLE W... Read more
Fire
Incident date: Nov 1, 2018
TL* THE CONTACT OWNS A 1994 INFINITI G20. WHILE DRIVING AT LOW SPEEDS AND MAKING TURNS, THE STEERING WHEEL MOMENTARILY SEIZED AND NEARLY CAUSED A CRASH. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.
Incident date: Apr 23, 2019
THERE IS A POIGNANT BURNING SMELL WHEN MY 2013 JX35 IS FULLY WARMED UP, STOPPED AT LIGHT OR STATIONARY. WAS ABLE TO OBSERVE CLEAR OILY SUBSTANCE ON THE RUBBER SECTION/SIDE OF THE POWER STEERING LINES WHERE IT IS HELD BY THE WHITE FACTORY CONNECTOR AT THE FIREWALL. THE SAME CLEAR SUBSTANCE TRAVELS DOWN CENTRALLY OVER THE CROSS-MEMBER AND ONTO THE HOT EXHAUST SYSTEM AND SMOLDERS/BURNS. THIS APPEAR... Read more
Incident date: Apr 27, 2018
PASSENGER AIRBAG LIGHT CAME ON. BROUGHT TO DEALER WHO ADVISED SENSOR NEEDED TO BE REPLACED. REPLACED AT $593.14 BEFORE TAX ON 3-22-18. ON 4-27-18, LIGHT CAME BACK ON AND RETURNED TO DEALER WHO ADVISED ENTIRE BOTTOM OF PASSENGER SEAT NEEDED TO BE REPLACED. ADDITIONAL COST BEFORE TAX WAS $2,201.21. ADVISED PROBLEM WAS THAT THE AIRBAG MAY NOT DEPLOY IN THE EVENT OF A CRASH. SPECIFICALLY, THE AIRBAG L... Read more
Incident date: Mar 28, 2019
THIS VEHICLE HAS 3 RECALLS PROGRAMS: THE FRONT PASSENGER AIR BAG, DEALERS WILL REPLACE THE HEADLAMP ASSEMBLIES, DEALERS WILL REPLACE THE REAR COMBINATION LAMP ASSEMBLIES. COULD YOU HELP WITH THIS REPLACES.
Incident date: Mar 28, 2019
THIS VEHICLE HAS 3 RECALLS PROGRAMS: THE FRONT PASSENGER AIR BAG, DEALERS WILL REPLACE THE HEADLAMP ASSEMBLIES, DEALERS WILL REPLACE THE REAR COMBINATION LAMP ASSEMBLIES. COULD YOU HELP WITH THIS REPLACES.
Incident date: Mar 28, 2019
THIS VEHICLE HAS 3 RECALLS PROGRAMS: THE FRONT PASSENGER AIR BAG, DEALERS WILL REPLACE THE HEADLAMP ASSEMBLIES, DEALERS WILL REPLACE THE REAR COMBINATION LAMP ASSEMBLIES. COULD YOU HELP WITH THIS REPLACES.
Incident date: Apr 3, 2017
DASHBOARD MELTED CREATING A STICKY, SHINY LAYER ON THE DASH. THIS CAUSES GLARE ON THE WINDSHIELD CREATING A VISIBILITY HAZARD.
Incident date: Apr 19, 2019
WAS DRIVING HOME, A/C WAS ON, ALL LIGHTS WAS ON, ALL OF A SUDDENLY LOST OF POWER TO THE ENGINE AND WHILE GOING UP HILL, SO I FLOOR IT SO THE VEHICLE SO I CAN GET PAST OVER THE HILL THEN I STARTED TO SMELL SOMETHING THROUGH THE VENTS LIKE IT WAS ON FIRE COMING FROM THE ENGINE BAY SO I PULLED OVER AND TURNED OFF THE ENGINE POP THE HOOD BUT DIDN'T SEE NO FIRE, THEN WHEN I TRIED TO START THE VEHICLE B... Read more
Incident date: Apr 19, 2019
WAS DRIVING HOME, A/C WAS ON, ALL LIGHTS WAS ON, ALL OF A SUDDENLY LOST OF POWER TO THE ENGINE AND WHILE GOING UP HILL, SO I FLOOR IT SO THE VEHICLE SO I CAN GET PAST OVER THE HILL THEN I STARTED TO SMELL SOMETHING THROUGH THE VENTS LIKE IT WAS ON FIRE COMING FROM THE ENGINE BAY SO I PULLED OVER AND TURNED OFF THE ENGINE POP THE HOOD BUT DIDN'T SEE NO FIRE, THEN WHEN I TRIED TO START THE VEHICLE B... Read more
Incident date: Apr 19, 2019
WAS DRIVING HOME, A/C WAS ON, ALL LIGHTS WAS ON, ALL OF A SUDDENLY LOST OF POWER TO THE ENGINE AND WHILE GOING UP HILL, SO I FLOOR IT SO THE VEHICLE SO I CAN GET PAST OVER THE HILL THEN I STARTED TO SMELL SOMETHING THROUGH THE VENTS LIKE IT WAS ON FIRE COMING FROM THE ENGINE BAY SO I PULLED OVER AND TURNED OFF THE ENGINE POP THE HOOD BUT DIDN'T SEE NO FIRE, THEN WHEN I TRIED TO START THE VEHICLE B... Read more
Incident date: Apr 16, 2019
THE DRIVERS SEAT BROKE OFF AND FELL TO THE FLOOR WHILE DRIVING I LOST CONTROL OF THE VEHICLE. THE BROKEN SEAT WELD MAKES THE SEAT LIFT OUT OF THE CAR.
Incident date: Apr 13, 2019
THE ENGINE SHUT DOWN WHILE DRIVING. THERE WHERE NO WARNING LIGHTS. WE WHERE TOLD THAT THE CAR HAD A FAULTY ABS SENSOR AND THAT CAUSED THE CAR TO GO INTO "FAILSAFE" MODE. THIS IS THE SECOND TIME THIS HAD HAPPENED IN 10 MONTHS.
Incident date: Apr 13, 2019
THE ENGINE SHUT DOWN WHILE DRIVING. THERE WHERE NO WARNING LIGHTS. WE WHERE TOLD THAT THE CAR HAD A FAULTY ABS SENSOR AND THAT CAUSED THE CAR TO GO INTO "FAILSAFE" MODE. THIS IS THE SECOND TIME THIS HAD HAPPENED IN 10 MONTHS.
Incident date: Mar 11, 2019
TL* THE CONTACT OWNS A 2017 INFINITI Q50. THE CONTACT STATED THAT THE POWER STEERING FAILED TWICE. THE VEHICLE WAS TAKEN TO RAY CATENA INFINITI OF EDISON (900 US-1, EDISON, NJ 08817, (732) 603-9600) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS STILL UNDER WARRANTY. THE VEHICLE WAS REPAIRED, BUT THE CONTACT FELT UNEASY ABOUT DRIVING THE VEHICLE. SHE SPOKE WITH HER STATE'S ATTORNEY GENERAL'S OFFICE ... Read more
Incident date: Apr 17, 2019
WHEN TURNING THE RUBBER, STRANGE SOUND IS HEARD IN THE FRONT.
Incident date: Apr 17, 2019
WHEN TURNING THE RUBBER, STRANGE SOUND IS HEARD IN THE FRONT.
Incident date: Apr 17, 2019
WHEN TURNING THE RUBBER, STRANGE SOUND IS HEARD IN THE FRONT.