Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,743 complaints for INFINITI
Incident date: Jul 28, 2019
2014 QX 60 INFINITY, PRESENTED PROBLEMS WITH BADLY JERKING, UGLY SCRAPPING NOISE, NOW TRANSMISIN LEAKS , BURNING SMELL WHILE DRIVING
Incident date: Jul 27, 2019
2003 INFINITI M45 WITH APPROXIMATELY 106,000 MILES. CAR WILL STALL SUDDENLY AT HIGHWAY OR CITY ROAD SPEEDS NECESSITATING PUTTING CAR INTO NEUTRAL OR PULLING OVER TO RESTART. PREVIOUSLY, AFTER THIS HAD HAPPENED, A CODE FOR FAULTY CRANKSHAFT POSITION SENSOR WAS RECOVERED, AND BOTH THE CRANKSHAFT AND CAMSHAFT POSITION SENSORS WERE REPLACED WITH AFTERMARKET NEW PARTS FROM DURALAST. CAR NO LONGER HA... Read more
Incident date: Dec 3, 2018
I PREVIOUSLY LEASED THE QX50 AND HAD NO ISSUES WITH THAT VEHICLE. WE TRADED IT IN FOR MORE ROOM AND UPGRADED TO THE QX60. BRAKES BEGAN SQUEALING INTERMITTENTLY 6 MONTHS AFTER LEASING (LEASED BRAND NEW IN JUNE 2018) AND TOOK IT TO THE DEALERSHIP WE LEASED IT FROM. THE SQUEAL OCCURS WHEN DRIVING IN REVERSE DURING APPLICATION OF THE BRAKES. (MY HUSBAND BELIEVES ITS AN ISSUE WITH THE CALIPERS.) WE ... Read more
Incident date: Jul 9, 2014
2008 G37 DASH IS CRACKING ALONG THE EDGES. MANY OTHER G37 FROM 2008 TO 2010 ARE HAVING THIS ISSUES. ITS A MANUFACTURE PROBLEM AND SHOULD HAVE BEEN RECALLED LONG AGO. PEOPLE PAY GOOD MONEY FOR THESE CARS. DASH BOARD CARACKING IS A SIGN OF CHEAP MATERIAL USED.
Incident date: Jun 6, 2018
THE AIR FLOW PANEL ON MY DASH HAS MELTED AND IS CAUSING AIR FLOW PROBLEMS. I FEEL IT IS UNSAFE TO RUN HOT AIR IN THE WINTER TO DEFROST THE FRONT WINDSHIELD AND WHEN I DO RUN IT THE FLOW IS SOME WHAT BLOCKED.
Incident date: Jul 23, 2019
THIS COMPLAINT IS THAT OF SERIOUS HEALTH AND SAFETY RISK IGNORED WITH IGNORANCE AND BELLIGERENCE BY INFINITI. THE QX30 IS AN AUTOMATIC TRANSMISSION CAR THAT IS NOT JUST ROLLING BACKWARDS WHILE IN DRIVE HOWEVER IT APPEARD TO BE DRIVING BACKWARDS IN DRIVE. WHILE THE QX30 IS STATIONARY ON AN CITY OR HIGHWAY, WITH OR WITHOUT THE AUTOMATIC SHUT OFF ENGAGED, THE VEHICLE WILL NOT JUST ROLL SLIGHTLY, ... Read more
Incident date: Jul 23, 2019
THIS COMPLAINT IS THAT OF SERIOUS HEALTH AND SAFETY RISK IGNORED WITH IGNORANCE AND BELLIGERENCE BY INFINITI. THE QX30 IS AN AUTOMATIC TRANSMISSION CAR THAT IS NOT JUST ROLLING BACKWARDS WHILE IN DRIVE HOWEVER IT APPEARD TO BE DRIVING BACKWARDS IN DRIVE. WHILE THE QX30 IS STATIONARY ON AN CITY OR HIGHWAY, WITH OR WITHOUT THE AUTOMATIC SHUT OFF ENGAGED, THE VEHICLE WILL NOT JUST ROLL SLIGHTLY, ... Read more
Incident date: Jul 23, 2019
THIS COMPLAINT IS THAT OF SERIOUS HEALTH AND SAFETY RISK IGNORED WITH IGNORANCE AND BELLIGERENCE BY INFINITI. THE QX30 IS AN AUTOMATIC TRANSMISSION CAR THAT IS NOT JUST ROLLING BACKWARDS WHILE IN DRIVE HOWEVER IT APPEARD TO BE DRIVING BACKWARDS IN DRIVE. WHILE THE QX30 IS STATIONARY ON AN CITY OR HIGHWAY, WITH OR WITHOUT THE AUTOMATIC SHUT OFF ENGAGED, THE VEHICLE WILL NOT JUST ROLL SLIGHTLY, ... Read more
Incident date: Mar 1, 2019
TL* THE CONTACT OWNS A 2017 INFINITI QX30. WHILE THE VEHICLE WAS AT A STOP SIGN, IT ROLLED BACKWARDS AND AN UNKNOWN RED INDICATOR ILLUMINATED. THE CONTACT HAD TO MAKE SURE THE BRAKE PEDAL WAS DEPRESSED TO PREVENT THE RISK OF A CRASH. THE FAILURE OCCURRED SEVERAL TIMES. J.B.A. INFINITI (8431 BALTIMORE NATIONAL PIKE, ELLICOTT CITY, MD 21043, 1-(855) 228-8647) WAS MADE AWARE OF THE FAILURE. A SERVICE... Read more
Incident date: Mar 1, 2019
TL* THE CONTACT OWNS A 2017 INFINITI QX30. WHILE THE VEHICLE WAS AT A STOP SIGN, IT ROLLED BACKWARDS AND AN UNKNOWN RED INDICATOR ILLUMINATED. THE CONTACT HAD TO MAKE SURE THE BRAKE PEDAL WAS DEPRESSED TO PREVENT THE RISK OF A CRASH. THE FAILURE OCCURRED SEVERAL TIMES. J.B.A. INFINITI (8431 BALTIMORE NATIONAL PIKE, ELLICOTT CITY, MD 21043, 1-(855) 228-8647) WAS MADE AWARE OF THE FAILURE. A SERVICE... Read more
Incident date: May 1, 2019
THE ENTIRE DASHBOARD OF MY INFINITI G37, WITH ONLY 25K MILES, HAS STARTED SPLITTING APART FROM EVERY INCH OF THE DASH, THE DRIVER'S SIDE TO THE PASSENGER'S SIDE AND MANY OF THE AREAS ARE NEVER EXPOSED TO THE SUN. EVERY DAY NEW RIPS HAVE APPEARED AND MY FEAR IS THAT THE AIRBAG WILL BREAK THROUGH AND DEPLOY WITHOUT CAUSE WHICH COULD HAVE A CATASTROPHIC OUTCOME. I HAVE NOT BEEN ABLE TO DRIVE MY VEHIC... Read more
Incident date: Jul 19, 2019
CAR WILL NOT START UNLESS YOU START IT WITH JUMPER CABLES
Incident date: Jul 19, 2019
CAR WILL NOT START UNLESS YOU START IT WITH JUMPER CABLES
INFINITI
QX60 HYBRID
(2014) — VISIBILITY
Jul 22, 2019
Incident date: Mar 13, 2019
TL* THE CONTACT OWNS A 2014 INFINITI QX60 HYBRID. WHILE DRIVING 60 MPH, AN ABNORMAL NOISE WAS HEARD WITHOUT WARNING WHEN SHIFTING INTO FIRST GEAR. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CONTACT NOTICED GREEN ANTIFREEZE LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO SANFORD INFINITI (995 RINEHART RD, SANFORD, FL 32771, (407) 710-2224) FOR A ROUTINE INSPECTION AND IT WAS DIAGNOSED THA... Read more
INFINITI
QX60 HYBRID
(2014) — ENGINE
Jul 22, 2019
Incident date: Mar 13, 2019
TL* THE CONTACT OWNS A 2014 INFINITI QX60 HYBRID. WHILE DRIVING 60 MPH, AN ABNORMAL NOISE WAS HEARD WITHOUT WARNING WHEN SHIFTING INTO FIRST GEAR. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CONTACT NOTICED GREEN ANTIFREEZE LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO SANFORD INFINITI (995 RINEHART RD, SANFORD, FL 32771, (407) 710-2224) FOR A ROUTINE INSPECTION AND IT WAS DIAGNOSED THA... Read more
Incident date: Jul 19, 2019
I HAD MY CAR SITTING IN MY DRIVEWAY DETAILING IT. I'VE ALWAYS TOOK EXCEPTIONAL CARE OF MY VEHICLES AND ONE THING I'VE ALWAYS DONE WAS MADE SURE THE UNDERCOATING WAS TOP-NOTCH. AS I PROCEEDED TO UNDERCOAT THE INSIDE OF THE FRONT FENDER WELLS ON MY 97 QX4 I NOTICED SOME RUST FORMING BEHIND THE STRUT TOWER. SOME OF IT WAS FLAKY AND SOME OF IT WAS RAISED RUST. I TOOK MY SCRAPER AND LO AND BEHOLD FOUND... Read more
Incident date: Jul 19, 2019
I HAD MY CAR SITTING IN MY DRIVEWAY DETAILING IT. I'VE ALWAYS TOOK EXCEPTIONAL CARE OF MY VEHICLES AND ONE THING I'VE ALWAYS DONE WAS MADE SURE THE UNDERCOATING WAS TOP-NOTCH. AS I PROCEEDED TO UNDERCOAT THE INSIDE OF THE FRONT FENDER WELLS ON MY 97 QX4 I NOTICED SOME RUST FORMING BEHIND THE STRUT TOWER. SOME OF IT WAS FLAKY AND SOME OF IT WAS RAISED RUST. I TOOK MY SCRAPER AND LO AND BEHOLD FOUND... Read more
Incident date: Jul 1, 2018
BRAKES SHIMMY-NEW (ADDED 2 MONTHS AGO) ENGINE SHUTTERS AND SHAKES WHEN TURNING AND DRIVING WHEN DRIVING, THE CAR ENGINE SPUTTERS WHEN TURNING THE CAR FEELS LIKE IT WILL GO OFF THE ROAD ITS SHAKING SO BADLY
Incident date: Jul 1, 2018
BRAKES SHIMMY-NEW (ADDED 2 MONTHS AGO) ENGINE SHUTTERS AND SHAKES WHEN TURNING AND DRIVING WHEN DRIVING, THE CAR ENGINE SPUTTERS WHEN TURNING THE CAR FEELS LIKE IT WILL GO OFF THE ROAD ITS SHAKING SO BADLY
Incident date: Jul 1, 2018
BRAKES SHIMMY-NEW (ADDED 2 MONTHS AGO) ENGINE SHUTTERS AND SHAKES WHEN TURNING AND DRIVING WHEN DRIVING, THE CAR ENGINE SPUTTERS WHEN TURNING THE CAR FEELS LIKE IT WILL GO OFF THE ROAD ITS SHAKING SO BADLY
Incident date: Jul 18, 2019
TL* THE CONTACT OWNS A 2002 INFINITI I30. WHILE DRIVING 60 MPH, THE VEHICLE SEIZED AND THE CHECK ENGINE AND ABS WARNING INDICATORS ILLUMINATED. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL, WHICH FAILED TO STOP THE VEHICLE. THE CONTACT ENGAGED THE EMERGENCY BRAKE TO STOP AND TURNED OFF THE VEHICLE. THE VEHICLE DID NOT RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THA... Read more
Incident date: Jul 5, 2019
MOISTURE PENETRATED INTO PASSENGER SIDE HEADLIGHT AND THE HEADLIGHTS GET KNOCKED OUT. IT IS AN ISSUE WITH SEAL. THESE LIGHTS ARE TO BE SEALED AS IT IS OUTSIDE THE BODY. MY OPINION INIFINITI SHOULD HAVE A RECALL ON THIS TYPE OF FAILURE TO A HEAD LIGHT AS MANY MORE CAR OWNER HAVING SAME ISSUE.
Incident date: Apr 18, 2019
TAKATA RECALL : AIR BAG LITE FLASHES CONTINUE IN DASH WHEN ENGINE IS RUNNING OR IN MOTION
Incident date: Jul 10, 2018
TL* THE CONTACT OWNS A 2004 INFINITI FX35. THE CONTACT STATED THAT THE DASHBOARD BUBBLED AND PEELED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 179,535.
Incident date: Jul 14, 2019
PASSENGER OCCUPANT AIRBAG/SEAT SENSOR FAULTY. UPON DOING RESEARCH FIND INFINITI IS CHARGING OVER $6000.00 FOR REPLACEMENT. THIS DIRECTLY AFFECTS PASSENGER SAFETY AS AIRBAG WILL NOT DEPLOY WITH A BAD SENSOR. CONSUMERS CANNOT AFFORD THIS COST
Incident date: Jun 10, 2019
MY CRANK POSITION SENSOR AND CAM POSITION SENSORS KEEP FAILING CAUSING THE CAR TO KILL WHILE DRIVING AND MAKING IT VERY HARD TO START.
Incident date: Jul 1, 2019
TL* THE CONTACT OWNS A 2006 INFINITI M35. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 155,695.
Incident date: May 29, 2019
WHEN PASSENGER SITS IN FRONT SEAT, AIRBAG DEACTIVATES. INFINITI DIAGNOSED CODE AS B1018 AND WANTS $7K TO REPLACE SEAT CUSHION ASSEMBLY. INFINITI REFUSES TO ACKNOWLEDGE SAFETY DEFECT AS PART OF THEIR RECALL PROGRAM BY SAYING MY VIN IS NOT AFFECTED. THE PASSENGER SIDE AIRBAG DEACTIVATES AFTER SITTING IN FRONT SEAT FOR ABOUT A MINUTE.
Incident date: Jul 11, 2019
CENTER UPPER CONSOLE BEHIND DRIVER CAME CRASHING DOWN WHILE VEHICLE WAS IN MOTION. THIS IS VERY LARGE AND STRETCHES ENTIRE BACK OF VEHICLE. LUCKY MY KIDS WEREN'T BACK THERE.
Incident date: Apr 12, 2019
THE WHOLE FRAME IS RUSTED MAKE A LOUD CRACKING AND OTHER NOISES. AFRAID TO DRIVE WAS INSPECTED BY TIRE SHOP THEY WOULD NOT WORK ON IT. CAR HAS BEEN PARKED IN FRONT OF MY DAUGHTER HOME.
Incident date: Apr 12, 2019
THE WHOLE FRAME IS RUSTED MAKE A LOUD CRACKING AND OTHER NOISES. AFRAID TO DRIVE WAS INSPECTED BY TIRE SHOP THEY WOULD NOT WORK ON IT. CAR HAS BEEN PARKED IN FRONT OF MY DAUGHTER HOME.
Incident date: Apr 12, 2019
THE WHOLE FRAME IS RUSTED MAKE A LOUD CRACKING AND OTHER NOISES. AFRAID TO DRIVE WAS INSPECTED BY TIRE SHOP THEY WOULD NOT WORK ON IT. CAR HAS BEEN PARKED IN FRONT OF MY DAUGHTER HOME.
Incident date: Jul 5, 2019
I WAS DRIVING ON THE HIGHWAY WHEN SUDDENLY MY SUNROOF SHATTERED. IT SOUNDED AS IF SOMEONE HIT MY GLASS WITH A BAT. IT WAS LATE AT NIGHT AND THERE WERE NO TRUCKS OR OTHER CARS AROUND ME. THERE ARE NO OTHER SCRATCHES OR DENTS ON THE ROOF OF MY CAR AND NO ROCKS WERE FOUND IN THE SHADE WITH THE GLASS. THANKFUL THAT I HAD THE SHADE CLOSED BECAUSE OTHER WISE I WOULD'VE BEEN COVERED IN GLASS AND POSSIBLY... Read more
Incident date: Jul 1, 2019
THE PASSENGER AIRBAG OFF LIGHT TURNS ON EVEN IF A PASSENGER IS SITTING IN PASSENGER SEAT . I CHECKED WITH INIFITI AND THEY SAY EVERYTHING IS FINE BUT I STILL SEE THE ISSUE. IN WORST CASE IF I MET WITH AN ACCIDENT THE PASSENGER AIRBAG MIGHT NOT OPEN UP. CAN CAUSE FATALITIES . I'M HAVING THIS ISSUE SINCE 2 YEARS
Incident date: Jul 9, 2019
MY WIFE OPENED THE REAR LIFTGATE USING THE OUTSIDE ELECTRONIC DOOR SWITCH ON THE LIFTGATE. THE LIFTGATE ELECTRICALLY FULLY OPENED. MY WIFE STARTED TO LOAD ITEMS INTO THE REAR OF THE SUV. THE DOOR ELECTRICALLY CLOSED ON ITS OWN. THE DOOR STRUCK THE BACK OF MY WIFE'S HEAD BEFORE SHE COULD GET OUT OF THE WAY. THE DOOR DID NOT STOP OR OPEN AUTOMATICALLY, OR DETECT AN OBJECT IN ITS PATH. SHE TRIE... Read more
Incident date: Jul 9, 2019
MY WIFE OPENED THE REAR LIFTGATE USING THE OUTSIDE ELECTRONIC DOOR SWITCH ON THE LIFTGATE. THE LIFTGATE ELECTRICALLY FULLY OPENED. MY WIFE STARTED TO LOAD ITEMS INTO THE REAR OF THE SUV. THE DOOR ELECTRICALLY CLOSED ON ITS OWN. THE DOOR STRUCK THE BACK OF MY WIFE'S HEAD BEFORE SHE COULD GET OUT OF THE WAY. THE DOOR DID NOT STOP OR OPEN AUTOMATICALLY, OR DETECT AN OBJECT IN ITS PATH. SHE TRIE... Read more
Incident date: Jul 3, 2019
DUNLOP SP SPORT 5000 DSST P245/40RF19 DEVELOPED SIDEWALL BUBBLE SPONTANEOUSLY. THESE TIRES WERE STANDARD WHEN THE CAR WAS PURCHASED NEW. I HAVE SEEN NUMEROUS REPORTS OF SIMILAR COMPLAINTS OF SIDEWALL BUBBLES FOLLOWING POTHOLE ENCOUNTERS. TIRES HAD ONLY 17,500 MILES ON THEM. THE FACT THAT THERE ARE SO MANY SIMILAR COMPLAINTS LEADS ME TO BELIEVE THERE IS A MANUFACTURING ISSUE.
Incident date: May 5, 2019
TL* THE CONTACT OWNED A 2012 INFINITI G37. ON MAY 23, 2019, WHILE DRIVING 5 MPH, THE CONTACT PULLED INTO A PARKING SPACE AT THE POST OFFICE. SUDDENLY, THE VEHICLE ACCELERATED, DROVE OVER A CEMENT BARRIER, AND CRASHED INTO THE BUILDING. ON JULY 3, 2019, WHILE DRIVING 10 MPH, THE CONTACT SLOWED DOWN TO PARK. ONCE AGAIN, THE VEHICLE ACCELERATED, DROVE OVER A CURB, AND CRASHED INTO THE SIDE OF A BUILD... Read more
Crash
Incident date: May 5, 2019
TL* THE CONTACT OWNED A 2012 INFINITI G37. ON MAY 23, 2019, WHILE DRIVING 5 MPH, THE CONTACT PULLED INTO A PARKING SPACE AT THE POST OFFICE. SUDDENLY, THE VEHICLE ACCELERATED, DROVE OVER A CEMENT BARRIER, AND CRASHED INTO THE BUILDING. ON JULY 3, 2019, WHILE DRIVING 10 MPH, THE CONTACT SLOWED DOWN TO PARK. ONCE AGAIN, THE VEHICLE ACCELERATED, DROVE OVER A CURB, AND CRASHED INTO THE SIDE OF A BUILD... Read more
Crash
Incident date: Jul 3, 2019
TL* THE CONTACT OWNS A 2006 INFINITI QX56. THE CONTACT STATED THAT AS SOON AS THE VEHICLE WAS STARTED, IT SHOOK UNCONTROLLABLY AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE TRANSMISSION FAILED AND NEEDED REPLACEMENT. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE EVER SINCE IT WAS PURCHASED ON DECEMBER 4, 2... Read more
Incident date: Jul 1, 2019
I WAS IN FOR AN ISSUE WITH MY PASSENGER HEADLIGHT LESS THAN A YEAR AGO. I WAS TOLD THAT IT WAS DUE TO WATER GETTING INTO MY ASSEMBLY, AND IT WASN'T AN INFINITI DEFECT. I AM NOT SURE HOW THAT IS POSSIBLE SINCE HEADLIGHTS ARE TO BE DESIGNED TO BE OUTSIDE OF THE CAR 100% OF THE TIME. NOW MY DRIVERSIDE HEADLIGHT HAS FAILED, AND I DO NOT BELIEVE I SHOULD HAVE TO PAY FOR THE SAME REPAIR ON THE OTHER ... Read more
Incident date: Jun 15, 2019
TL* THE CONTACT OWNS A 2010 INFINITI G37 CONVERTIBLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO INFINITI OF COCONUT CREEK (LOCATED AT 5501 W SAMPLE RD, COCONUT CREEK, FL 33073, (954) 773-8594) WHERE IT WAS DIAGNOSED THAT THE LOWER SECTION OF THE PASSENGER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTI... Read more
Incident date: Jun 15, 2019
TL* THE CONTACT OWNS A 2010 INFINITI G37 CONVERTIBLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO INFINITI OF COCONUT CREEK (LOCATED AT 5501 W SAMPLE RD, COCONUT CREEK, FL 33073, (954) 773-8594) WHERE IT WAS DIAGNOSED THAT THE LOWER SECTION OF THE PASSENGER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTI... Read more
Incident date: Jun 25, 2019
WHILE DRIVING MY 2007 INFINITI G35 TUESDAY JUNE 25, 2019 THE VEHICLE CUT OFF WHILE DRIVING TO WORK AND HOME. HAVE HAD NO PRIOR PROBLEMS AND IT HAD LOW MILES AT PURCHASE.THERE IS A LOSS OF ACCELERATION POWER AND THE VEHICLE HESITATES, THE STEERING WHEEL LOCKS, AND VEHICLE RUNS WITH A HIGH IDLE, AND THE CHECK ENGINE LIGHT STAYED ON. THIS HAPPENED ON THE EXPRESSWAY AS I WAS DRIVING WHICH IS EXTREMEL... Read more
Incident date: Jun 25, 2019
WHILE DRIVING MY 2007 INFINITI G35 TUESDAY JUNE 25, 2019 THE VEHICLE CUT OFF WHILE DRIVING TO WORK AND HOME. HAVE HAD NO PRIOR PROBLEMS AND IT HAD LOW MILES AT PURCHASE.THERE IS A LOSS OF ACCELERATION POWER AND THE VEHICLE HESITATES, THE STEERING WHEEL LOCKS, AND VEHICLE RUNS WITH A HIGH IDLE, AND THE CHECK ENGINE LIGHT STAYED ON. THIS HAPPENED ON THE EXPRESSWAY AS I WAS DRIVING WHICH IS EXTREMEL... Read more
Incident date: Jun 25, 2019
WHILE DRIVING MY 2007 INFINITI G35 TUESDAY JUNE 25, 2019 THE VEHICLE CUT OFF WHILE DRIVING TO WORK AND HOME. HAVE HAD NO PRIOR PROBLEMS AND IT HAD LOW MILES AT PURCHASE.THERE IS A LOSS OF ACCELERATION POWER AND THE VEHICLE HESITATES, THE STEERING WHEEL LOCKS, AND VEHICLE RUNS WITH A HIGH IDLE, AND THE CHECK ENGINE LIGHT STAYED ON. THIS HAPPENED ON THE EXPRESSWAY AS I WAS DRIVING WHICH IS EXTREMEL... Read more
Incident date: Jun 25, 2019
CAR STOPS WITHOUT WARNING ON CITY STREET
Incident date: Jun 25, 2019
CAR STOPS WITHOUT WARNING ON CITY STREET
Incident date: May 9, 2019
DRIVER ASSISTANCE PKG AND AROUND VIEW MONITOR WITH MOD DOES NOT WORK ANYMORE AFTER COLLISION REPAIR. THE SUV WAS REPAIRED WITH GENUINE INFINITI PARTS. AFTER THE REPAIR WAS COMPLETED, THE DRIVER ASSISTANCE PACKAGE OPTIONS AND THE MOVING OBJECT DETECTION AT THE FRONT NO LONGER WORKS. IT HAS BEEN AT THE COLLISION CENTER AND INFINITI DEALERSHIP FOR OVER 2 MONTHS AND THEY CAN NOT FIGURE OUT THE CAUSE O... Read more
Crash
Incident date: May 9, 2019
DRIVER ASSISTANCE PKG AND AROUND VIEW MONITOR WITH MOD DOES NOT WORK ANYMORE AFTER COLLISION REPAIR. THE SUV WAS REPAIRED WITH GENUINE INFINITI PARTS. AFTER THE REPAIR WAS COMPLETED, THE DRIVER ASSISTANCE PACKAGE OPTIONS AND THE MOVING OBJECT DETECTION AT THE FRONT NO LONGER WORKS. IT HAS BEEN AT THE COLLISION CENTER AND INFINITI DEALERSHIP FOR OVER 2 MONTHS AND THEY CAN NOT FIGURE OUT THE CAUSE O... Read more
Crash