Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 9,743 complaints for INFINITI

INFINITI JX35 (2013) — POWER TRAIN Aug 20, 2019
Incident date: Aug 12, 2019
I'M EXPERIENCING TRANSMISSION ISSUES THAT CAUSE THE VEHICLE TO SHUDDER AND HESITATE WITHOUT MOVING. I HAD IT INSPECTED BY THE INFINITY OF PORTLAND DEALER ON 8/17/19 AND THEY CONFIRMED THE TRANSMISSION NEEDS TO BE REPLACED. I SPOKE WITH INFINITY ON 8/20/19 AND THEY STATED MY SPECIFIC CAR WASN'T COVERED UNDER THE PAST TRANSMISSION RECALL / SERVICE BULLETINS. MY VEHICLE IS UNSAFE AND SHOULD BE COVERE... Read more
INFINITI M37 (2013) — VEHICLE SPEED CONTROL Aug 18, 2019
Incident date: Aug 15, 2019
ON THURSDAY, AUGUST 15, I WAS IN CAMARILLO FOR A HAIRCUT APPOINTMENT. IT WAS 11:25 AND MY APPOINTMENT WAS AT 11:40. I WAS ALREADY IN THE PARKING SPACE, MOVING AT A SLOW SPEED AND WAS APPROXIMATELY 6 FT. FROM THE RAISED CONCRETE CURB AT THE END OF THE PARKING SPACE. SUDDENLY THE CAR BEGAN TO ACCELERATE AND I OBSERVED SMOKE FROM THE TIRES. I LATER SAW THIS WAS CAUSED BY THE TIRES DIGGING INTO TH... Read more
Crash
INFINITI QX56 (2008) — SERVICE BRAKES Aug 18, 2019
Incident date: Aug 10, 2019
THE BRAKES ON MY VEHICLE HAS A STRANGE REACTION WHEN I BRAKE AT TIMES AND IS HESITANT TO STOP. IT DOESN'T HAPPEN OFTEN BUT IT'S SCARY. USUALLY AFTER I STOP THE VEHICLE, CUT IT OFF & CRANK IT AGAIN THE PROBLEM GOES AWAY ONLY TO DO IT AGAIN ON A LATER DATE. AFTER GOING ONLINE I FIND THAT MANY OTHERS HAVE EXPERIENCED THE SAME PROBLEM WITH INFINITI QX56 & NISSAN ARMADA'S. I'M SURE WHETHER OR NOT IT'S ... Read more
INFINITI I35 (2003) — AIR BAGS Aug 16, 2019
Incident date: Aug 1, 2019
TAKATA RECALL 2003 INFINITI I35 PASSENGER AIR BAGS WERE RECALLED AND REPLACED BY DEALER BUT DRIVERS SIDE AIR BAG HAS NOT BEEN RECALLED. DEALER WILL NOT REPLACE DRIVER'S SIDE TAKATA AIRBAG UNLESS RECALL IS ANNOUNCED. DRIVERS SIDE TAKATA AIRBAG IS "SAME DESIGN AS PASSENGER UNIT," AND IS "LIKELY JUST AS DANGEROUS" ACCORDING TO INFINITI DEALER. 2003 INFINITI I35 AND NISSAN MAXIMA ARE IDENTICAL... Read more
INFINITI M35 (2007) — SEATS Aug 16, 2019
Incident date: Jul 5, 2019
I WAS DRIVING ON FREEWAY AND DRIVERS SEAT BRACKET BROKE AND THREW ME FORWARD AND ALMOST CAUSED SEVERE ACCIDENT--- TOOK TO DEALER WHO SAID THIS HAPPENS A LOT IN THESE CARS AND THEY WANTED 1500$ TO FIX-- I CANT AFFORD-- I CHECKED AND THERE HAVE BEEN OVER A HUNDRED SUCH REPORTS-- SOME INVOLVING INJURY-- SHOULD THESE SEAT BRACKETS NOT BE RECALLED??? ONLY 75K ON ODOMETER
INFINITI G37 (2012) — AIR BAGS Aug 14, 2019
Incident date: Apr 14, 2019
MY PASSENGER SEAT WEIGHT SENSOR IS MALFUNCTIONING GOING ON AND OFF AT VARIOUS TIMES INTO THE DRIVE AND VARIOUS WEIGHTED PASSENGERS. THIS SEEMS TO BE A VERY COMMON PROBLEM ON MY 2012 G37 SPORT AND THE SEAT (SENSOR CANNOT BE CHANGED OUT SO HAVE TO BUY THE WHOLE SEAT) RANGES BETWEEN $5000 AND $8000. THIS SEEMS TO ME TO BE A SAFETY ISSUE, WHAT WERE TO HAPPEN IF ANY ONE OF US HAVING THIS ISSUE WERE TO ... Read more
INFINITI G37 (2012) — ELECTRICAL SYSTEM Aug 14, 2019
Incident date: Apr 14, 2019
MY PASSENGER SEAT WEIGHT SENSOR IS MALFUNCTIONING GOING ON AND OFF AT VARIOUS TIMES INTO THE DRIVE AND VARIOUS WEIGHTED PASSENGERS. THIS SEEMS TO BE A VERY COMMON PROBLEM ON MY 2012 G37 SPORT AND THE SEAT (SENSOR CANNOT BE CHANGED OUT SO HAVE TO BUY THE WHOLE SEAT) RANGES BETWEEN $5000 AND $8000. THIS SEEMS TO ME TO BE A SAFETY ISSUE, WHAT WERE TO HAPPEN IF ANY ONE OF US HAVING THIS ISSUE WERE TO ... Read more
INFINITI G37 (2012) — SEATS Aug 14, 2019
Incident date: Apr 14, 2019
MY PASSENGER SEAT WEIGHT SENSOR IS MALFUNCTIONING GOING ON AND OFF AT VARIOUS TIMES INTO THE DRIVE AND VARIOUS WEIGHTED PASSENGERS. THIS SEEMS TO BE A VERY COMMON PROBLEM ON MY 2012 G37 SPORT AND THE SEAT (SENSOR CANNOT BE CHANGED OUT SO HAVE TO BUY THE WHOLE SEAT) RANGES BETWEEN $5000 AND $8000. THIS SEEMS TO ME TO BE A SAFETY ISSUE, WHAT WERE TO HAPPEN IF ANY ONE OF US HAVING THIS ISSUE WERE TO ... Read more
INFINITI G37 (2009) — AIR BAGS Aug 13, 2019
Incident date: Jul 30, 2019
TL* THE CONTACT OWNS A 2009 INFINITI G37. WHILE DRIVING 65 MPH, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE OWNER'S MANUAL STATED THAT IN THE EVENT OF A CRASH, THE AIR BAG MAY NOT DEPLOY. INFINITI OF NASHUA (LOCATED AT 11 MARMON DR, NASHUA, NH 03060, (603) 891-1400) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE SHOULD BE TAKEN TO TH... Read more
INFINITI QX50 (2019) — ELECTRICAL SYSTEM Aug 13, 2019
Incident date: Aug 8, 2019
STOPPED AT NIGHT, AT A RED LEFT TURN LIGHT, 3 LANE ROADWAY. NO ONE ON ROAD IN FRONT, PASSING ME, OR COMING IN OPPOSITE DIRECTION. BACKUP CAMERA CAME ON, THE PICTURE OF THE VEHICLE APPEARED ON THE SCREEN, ALL WARNING SIGNALS CAME ON FOR AN IMMINENT HEAD-ON, SIDE-FRONT PASSENGER CRASH WAS ABOUT TO OCCUR. THESE WARNINGS FLASHED, THEN SCREEN TOTALLY BLACK. CAR WAS RUNNING, IN DRIVE, FOOT ON BRAKE WAIT... Read more
INFINITI QX50 (2019) — UNKNOWN OR OTHER Aug 13, 2019
Incident date: Aug 8, 2019
STOPPED AT NIGHT, AT A RED LEFT TURN LIGHT, 3 LANE ROADWAY. NO ONE ON ROAD IN FRONT, PASSING ME, OR COMING IN OPPOSITE DIRECTION. BACKUP CAMERA CAME ON, THE PICTURE OF THE VEHICLE APPEARED ON THE SCREEN, ALL WARNING SIGNALS CAME ON FOR AN IMMINENT HEAD-ON, SIDE-FRONT PASSENGER CRASH WAS ABOUT TO OCCUR. THESE WARNINGS FLASHED, THEN SCREEN TOTALLY BLACK. CAR WAS RUNNING, IN DRIVE, FOOT ON BRAKE WAIT... Read more
INFINITI G37 (2009) — ENGINE Aug 13, 2019
Incident date: Aug 1, 2019
INFINITI NEEDS TO RECALL THE TIMING CHAIN GALLEY GASKETS. MY 2009 G37XS SEDAN RECENTLY BLEW THE GALLEY GASKETS AND IT SEEMS AS IF THIS IS A COMMON PROBLEM AND IS A VERY EXPENSIVE FIX. RECALL THIS ISSUE PLEASE I ALWAYS USE 93 GAS. ALWAYS USE MOBIL 1 FULL SYNTHETIC OIL, AND ALWAYS DO ALL MAINTENANCE ON THE CAR ON TIME. I'M SHOCKED AND AGGRAVATED THAT THIS ISSUE HAPPENED AND INFINITI DID NOT RECALL I... Read more
INFINITI G37 (2009) — POWER TRAIN Aug 13, 2019
Incident date: Aug 1, 2019
INFINITI NEEDS TO RECALL THE TIMING CHAIN GALLEY GASKETS. MY 2009 G37XS SEDAN RECENTLY BLEW THE GALLEY GASKETS AND IT SEEMS AS IF THIS IS A COMMON PROBLEM AND IS A VERY EXPENSIVE FIX. RECALL THIS ISSUE PLEASE I ALWAYS USE 93 GAS. ALWAYS USE MOBIL 1 FULL SYNTHETIC OIL, AND ALWAYS DO ALL MAINTENANCE ON THE CAR ON TIME. I'M SHOCKED AND AGGRAVATED THAT THIS ISSUE HAPPENED AND INFINITI DID NOT RECALL I... Read more
INFINITI G37 (2010) — UNKNOWN OR OTHER Aug 13, 2019
Incident date: Aug 13, 2019
THE DADH IS CRAKED ANYWERE AROUND THE AIR CONDITIONER VENTILATION SISTEM AROUND THE RADIO. AND CONTROL SISTEMS.
INFINITI G35 (2006) — ENGINE Aug 12, 2019
Incident date: Aug 8, 2019
MY 2006 INFINITY G35 MANUAL TRANSMISSION HAS 86,000 MILES AND HAS EXCESSIVE OIL CONSUMPTION. I PUT 3 QUARTS OF OIL IN AFTER JUST 700 MILES OF DRIVING. I TOOK IT TO THE DEALERSHIP FOR AN OIL CONSUMPTION TEST. THEY CONFIRMED THAT THERE ARE NO LEAKS. THEY PERFORMED AN OIL CHANGE AND PLACED DYE IN THE OIL. I'M TO TAKE IT BACK AFTER 500 DRIVING MILES. THERE ARE MULTIPLE COMPLAINTS ON THE INTERNET REGA... Read more
INFINITI G37 (2010) — AIR BAGS Aug 9, 2019
Incident date: Jul 13, 2019
THE AIRBAG SENSOR IN THE FRONT PASSENGER SEAT HAS FAILED, CAUSING THE PASSENGER AIRBAG LIGHT TO ILLUMINATE AND POSSIBLY DISABLE THE PASSENGER AIRBAG. THIS MAY CAUSE THE PASSENGER AIRBAG TO NOT DEPLOY IN THE EVENT OF A CRASH. THE LIGHT ILLUMINATED UPON STARTUP. THE CAR HAS APPROXIMATELY 40,000 MILES DRIVEN.
INFINITI QX4 (1998) — SUSPENSION Aug 9, 2019
Incident date: Jul 8, 2019
WHEN YOU LET OFF THE GAS PEDDLE THE REAREND STARTS A VIOLENTLY SHAKEING BACK AND FORTH AND WILL CAUSE YOU TO DRIVE OVER SOMETHING OR SOMEONE DUE TO DEFECTIVE BUSHINGS!!!HOW CAN THEY SELL US CRAP THAT CAN COST THE LIVES OF SO MANY PEOPLE AND NOT HONOR A RECALL ON REAR BUSHINGS...I NEARLY SHUT DOWN THE INTERSTATE ON MY LAST DRIVE......
Crash
INFINITI QX4 (1998) — UNKNOWN OR OTHER Aug 9, 2019
Incident date: Jul 8, 2019
WHEN YOU LET OFF THE GAS PEDDLE THE REAREND STARTS A VIOLENTLY SHAKEING BACK AND FORTH AND WILL CAUSE YOU TO DRIVE OVER SOMETHING OR SOMEONE DUE TO DEFECTIVE BUSHINGS!!!HOW CAN THEY SELL US CRAP THAT CAN COST THE LIVES OF SO MANY PEOPLE AND NOT HONOR A RECALL ON REAR BUSHINGS...I NEARLY SHUT DOWN THE INTERSTATE ON MY LAST DRIVE......
Crash
INFINITI QX4 (2000) — STRUCTURE:BODY Aug 9, 2019
Incident date: Aug 8, 2019
TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT THE VEHICLE'S FRAME WAS COMPLETELY RUSTED AND THE FUEL TANK DID NOT INDICATE WHEN IT WAS AT FULL CAPACITY. AS A RESULT, FUEL WOULD OVERFLOW. THE RUST FAILURE WAS REMEDIED IN 2012. THE VEHICLE WAS TAKEN TO INFINITI OF NORTHERN KENTUCKY (1945 DIXIE HWY, FORT WRIGHT, KY 41011) FOR OTHER REPAIRS; HOWEVER, IT WAS NOT DIAGNOSED FOR THE FU... Read more
INFINITI QX4 (2000) — FUEL/PROPULSION SYSTEM Aug 9, 2019
Incident date: Aug 8, 2019
TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT THE VEHICLE'S FRAME WAS COMPLETELY RUSTED AND THE FUEL TANK DID NOT INDICATE WHEN IT WAS AT FULL CAPACITY. AS A RESULT, FUEL WOULD OVERFLOW. THE RUST FAILURE WAS REMEDIED IN 2012. THE VEHICLE WAS TAKEN TO INFINITI OF NORTHERN KENTUCKY (1945 DIXIE HWY, FORT WRIGHT, KY 41011) FOR OTHER REPAIRS; HOWEVER, IT WAS NOT DIAGNOSED FOR THE FU... Read more
INFINITI JX35 (2013) — AIR BAGS Aug 8, 2019
Incident date: Feb 6, 2019
TL* THE CONTACT OWNED A 2013 INFINITI JX35. THE CONTACT STATED THAT WHILE WAITING FOR TRAFFIC TO MOVE, ANOTHER VEHICLE DRIVING AT APPROXIMATELY 80 MPH REAR ENDED THE VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE POLICE WAS PRESENT AT THE SCENE AND POLICE REPORT WAS FILED. NO INJURIES WERE REPORTED AT THE SCENE. THE VEHICLE WAS TOWED TO AN IMPOUND LOT THEN PICKED UP BY THE INSURANCE AND LABELED AS DE... Read more
Crash
INFINITI G35 (2003) — ELECTRICAL SYSTEM Aug 7, 2019
Incident date: Aug 6, 2019
2003 INFINITI G35 AIR-CONDITIONING UNIT SUDDENLY WILL NOT TURN OFF. UNABLE TO TURN ON THE DEFROSTER BECAUSE OF THIS MAKING VISIBILITY POOR AND VERY DANGEROUS AT TIMES. RADIO WILL NOT TURN ON. THIS IS WIDESPREAD PROBLEM WITH THIS VEHICLE BUT NOTHING IS BEING DONE ABOUT IT.
INFINITI QX50 (2019) — SERVICE BRAKES Aug 6, 2019
Incident date: Aug 4, 2019
THIS IS NOW THE 2ND TIME THIS HAPPENED!! THE CAR SLAMS ON THE BRAKES AS IF SOMEONE IS RIGHT IN FRONT OF THE CAR RANDOMLY. I WAS DRIVING AROUND 40MPH AND NO ONE WAS IN FRONT OR NEXT TO ME, THE CAR RANDOMLY SLAMS ON THE BREAKS AND IT TAKES A FEW SECONDS FOR THE CAR TO RELEASE THE BREAKS AND ALLOWS YOU TO START MOVING AGAIN.THE SENSORS GO OFF AS IF YOU ARE TOO CLOSE, WHEN NO CARS ARE EVEN IN SIGHT. V... Read more
INFINITI QX56 (2004) — STRUCTURE:BODY Aug 6, 2019
Incident date: Aug 4, 2016
TAKATA RECALL PAINT IS FADING IN DIFFERENT PLACES CLEAR COAT HAS FADED AWAY THIS HAS HAPPENED OVER THE PASS COUPLE OF YEARS
INFINITI JX35 (2013) — AIR BAGS Aug 5, 2019
Incident date: Jul 29, 2019
TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE AIR BAG OFF WARNING INDICATOR ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE CONTACT CALLED PEPE INFINITI (LOCATED AT 300 CENTRAL AVE, WHITE PLAINS, NY 10606, (914) 750-4117) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS N... Read more
INFINITI QX56 (2010) — AIR BAGS Aug 5, 2019
Incident date: Aug 14, 2017
MY AIRBAG LIGHT AND SEATBELT LIGHTS AREON AND THERE WAS NO ACCIDENT PRIOR TO THIS COMING ON. DEALER STATED I WOULD HAVE TO PAY TO GET IT REPAIRED BECAUSE THERE IS NO RECALL.
INFINITI QX56 (2010) — SEAT BELTS Aug 5, 2019
Incident date: Aug 14, 2017
MY AIRBAG LIGHT AND SEATBELT LIGHTS AREON AND THERE WAS NO ACCIDENT PRIOR TO THIS COMING ON. DEALER STATED I WOULD HAVE TO PAY TO GET IT REPAIRED BECAUSE THERE IS NO RECALL.
INFINITI QX56 (2011) — ENGINE Aug 5, 2019
Incident date: Aug 2, 2019
THE CATALYTIC CONVERTER BANK 1 NEEDS TO BE REPLACED. THIS SEEMS TO BE A COMMON ISSUE WITH TURN 2011-2013 INFINITY QX 56 AND INFINITY SHOULD HAVE ISSUED A RECALL FOR THE FAULTY CONVERTERS.
INFINITI FX35 (2003) — AIR BAGS Aug 4, 2019
Incident date: Aug 22, 2018
TAKARA RECALL L. PLEASE REPLACE THIS ITEM BY REVOCABLE COMPANY. I ASK YOU TO CLARIFY WHAT REVOCABLE CAMPAIGNS ARE CONDUCTED FOR MY CAR?
INFINITI FX35 (2003) — SERVICE BRAKES Aug 4, 2019
Incident date: Aug 22, 2018
TAKARA RECALL L. PLEASE REPLACE THIS ITEM BY REVOCABLE COMPANY. I ASK YOU TO CLARIFY WHAT REVOCABLE CAMPAIGNS ARE CONDUCTED FOR MY CAR?
INFINITI Q50 (2019) — ELECTRICAL SYSTEM Aug 2, 2019
Incident date: May 3, 2018
I ORIGINALLY OWNED THIS Q50 2018 VIN [XXX] AND INFINITI REPLACED IT WITH THE ONE I HAD LISTED. THE FACT IS I OWN NEITHER OF THEM ANY LONGER BUT FEELI SHOULD REPORT IT BECAUSE IT IS A SAFETY ISSUE WHICH INFINITI REFUSED TO DEAL WITH. THE BLIND SPOT LIGHT DID NOT WORK ON EITHER CAR . BETWEEN 10 AM AND 8 PM YOU COULD NOT SEE THE LIGHT AND AUDIBLE SIGNAL YOU COULD BARELY HEAR. I AM REPORTING THIS PROB... Read more
INFINITI Q50 (2019) — UNKNOWN OR OTHER Aug 2, 2019
Incident date: May 3, 2018
I ORIGINALLY OWNED THIS Q50 2018 VIN [XXX] AND INFINITI REPLACED IT WITH THE ONE I HAD LISTED. THE FACT IS I OWN NEITHER OF THEM ANY LONGER BUT FEELI SHOULD REPORT IT BECAUSE IT IS A SAFETY ISSUE WHICH INFINITI REFUSED TO DEAL WITH. THE BLIND SPOT LIGHT DID NOT WORK ON EITHER CAR . BETWEEN 10 AM AND 8 PM YOU COULD NOT SEE THE LIGHT AND AUDIBLE SIGNAL YOU COULD BARELY HEAR. I AM REPORTING THIS PROB... Read more
INFINITI FX35 (2004) — UNKNOWN OR OTHER Aug 1, 2019
Incident date: Aug 2, 2009
MY DASHBOARD HAS MELTED AND IS VERY STICKY. I HAVE CONTACTED SWELL INFINITY BUT HAVE NOT GOTTEN A RESPONSE. I REALLY CAN'T DRIVE IT DURING THE DAY BECAUSE OF THE GLARE! THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER. GOD BLESS
INFINITI FX35 (2009) — VISIBILITY/WIPER Jul 31, 2019
Incident date: May 1, 2019
HI. MY CAR HAS A STICKY SMELLY DASHBOARD. I CONTACTED INFINITI BUT I WAS TOLD THAT MY CAR IS NOT UNDER WARRANTY. IT SMELLS LIKE BURNT RUBBER AND IT HARD TO SEE THREW THE WINDSHIELD. HOW CAN I GET THIS FIXED?
INFINITI G35 (2007) — AIR BAGS Jul 31, 2019
Incident date: May 8, 2019
A SAFETY PROBLEM WITH MY INFINITI, A 2007 G35X MODEL OCCURRED RANDOMLY, WITH ODOMETER READING AROUND 160,000 MILES. THE AIRBAG LIGHT ON THE DASH BEGAN TO FLASH WITHOUT HAVING BEEN IN AN ACCIDENT OR DAMAGE TO THE CAR IN ANYWAY. I BELIEVE THAT THE FAILURE OF THIS MODULE WAS NOT DUE TO NEGLECT OR ERROR ON MY PART. UPON MY RESEARCH, I FOUND AN AIRBAG SAFETY RECALL ON 2006 AND SOME 2007 G35X INFINITI'S... Read more
INFINITI QX4 (2003) — AIR BAGS Jul 31, 2019
Incident date: Jun 1, 2016
I KEEP GETTING NOTICES ABOUT THIS AIRBAG RECALL, BUT THIS VEHICLE WAS DONATED TO HUDSON HIGH SCHOOL AND BROKEN DOWN FOR PARTS. THIS VEHICLE HASN'T BEEN ON THE ROAD FOR OVER 3 YEARS. PLEASE TAKE THIS OFF THE RECALL LIST.
INFINITI QX56 (2004) — SERVICE BRAKES Jul 30, 2019
Incident date: Oct 17, 2018
THE VEHICLE'S BRAKE WARNING LIGHT KEEPS COMING ON. ROTORS ARE FINE. BRAKE FLUID LEVEL IS HIGH. YET, WHEN I APPLY MY FOOT ON THE BRAKE, THE WARNING LIGHT COMES ON AND THERE IS ALSO A BAD SOUND ON THE FRONT WHEELS THAT SOUNDS LIKE METAL TO METAL (THERE IS A VIBRATION). ONCE I PULL OVER AND TURN THE VEHICLE OFF FOR A MINUTE OR SO, I AM ABLE TO CONTINUE. HOWEVER, THE WARNING LIGHT COMES BACK ON MOMENT... Read more
INFINITI QX56 (2004) — VEHICLE SPEED CONTROL Jul 30, 2019
Incident date: Oct 17, 2018
THE VEHICLE'S BRAKE WARNING LIGHT KEEPS COMING ON. ROTORS ARE FINE. BRAKE FLUID LEVEL IS HIGH. YET, WHEN I APPLY MY FOOT ON THE BRAKE, THE WARNING LIGHT COMES ON AND THERE IS ALSO A BAD SOUND ON THE FRONT WHEELS THAT SOUNDS LIKE METAL TO METAL (THERE IS A VIBRATION). ONCE I PULL OVER AND TURN THE VEHICLE OFF FOR A MINUTE OR SO, I AM ABLE TO CONTINUE. HOWEVER, THE WARNING LIGHT COMES BACK ON MOMENT... Read more
INFINITI QX60 (2014) — ENGINE Jul 30, 2019
Incident date: Jul 15, 2019
ENGINE RUNS WITH LOUD RUNNING AND RPM ABOVER 1000 AS SUIU DRIVE AND IDLE. RIMS COLOR IS PEELING
INFINITI QX60 (2014) — WHEELS Jul 30, 2019
Incident date: Jul 15, 2019
ENGINE RUNS WITH LOUD RUNNING AND RPM ABOVER 1000 AS SUIU DRIVE AND IDLE. RIMS COLOR IS PEELING
INFINITI FX35 (2004) — ELECTRICAL SYSTEM Jul 30, 2019
Incident date: Jan 1, 2016
THE DASHBOARD IS MELTING,ITS ALL GOOEY. ITS MELTED SO BAD I CANT EVEN REPLACE THE RADIO.ALSO THE ACTUATORS RANDOMLY WORK AND THEIR ARE MULTIPLE COMPLAINTS ONLINE BUT NO RECALLS HAVE EVER BEEN MADE.
INFINITI FX35 (2004) — UNKNOWN OR OTHER Jul 30, 2019
Incident date: Jan 1, 2016
THE DASHBOARD IS MELTING,ITS ALL GOOEY. ITS MELTED SO BAD I CANT EVEN REPLACE THE RADIO.ALSO THE ACTUATORS RANDOMLY WORK AND THEIR ARE MULTIPLE COMPLAINTS ONLINE BUT NO RECALLS HAVE EVER BEEN MADE.
INFINITI Q40 (2015) — ELECTRONIC STABILITY CONTROL (ESC) Jul 29, 2019
Incident date: Jul 28, 2019
WHILE IN MOTION ON A HIGHWAY THE VDC (AUTO HYDROPLANE CORRECT FUNCTION) IS SUSPECTED TO HAVE CAUSED INCREASE LOSS OF CONTROL OF VEHICLE. I WAS ABLE TO OBSERVE THAT THE VDC LIGHT WAS FLICKERING ON AND OFF. IT DID INITIALLY COME ON TO AUTO CORRECT BUT THEN ABRUPTLY THE VEHICLE STARTED TO HYDROPLANE, DESPITE THE FUNCTION BEING ON AND CAUSED ME TO HAVE TO DIVERT INTO A GUARDRAIL...
Crash
INFINITI Q40 (2015) — UNKNOWN OR OTHER Jul 29, 2019
Incident date: Jul 28, 2019
WHILE IN MOTION ON A HIGHWAY THE VDC (AUTO HYDROPLANE CORRECT FUNCTION) IS SUSPECTED TO HAVE CAUSED INCREASE LOSS OF CONTROL OF VEHICLE. I WAS ABLE TO OBSERVE THAT THE VDC LIGHT WAS FLICKERING ON AND OFF. IT DID INITIALLY COME ON TO AUTO CORRECT BUT THEN ABRUPTLY THE VEHICLE STARTED TO HYDROPLANE, DESPITE THE FUNCTION BEING ON AND CAUSED ME TO HAVE TO DIVERT INTO A GUARDRAIL...
Crash
INFINITI JX35 (2013) — SERVICE BRAKES Jul 29, 2019
Incident date: Jul 29, 2019
1. PEDAL INTERMITTENTLY LOSES PRESSURE WHEN SLOW SPEED STOPS. 2. PEDAL GOES CLOSE TO FLOOR AT COMPLETE STOP WITH LIGHT PRESSURE. 3. NOTED "AIR SUCKING" OR CREAKING SOUND FROM BRAKE PEDAL UPON RELEASE 4. BRAKES WOULD "PUMP BACK" TO NORMAL IF I TOOK MY FOOT OFF BRAKE AND REPRESSED MENTIONED TO INFINITI DEALERSHIP TWICE WHEN BROUGHT IT FOR SERVICE AND THEY FOUND NOTHING WRONG. INFINITI FORU... Read more
INFINITI QX60 (2014) — POWER TRAIN Jul 29, 2019
Incident date: Jul 19, 2019
MY 2014 INFINITI QX60 WITH 47000 MILES IS HAVING TRANSMISSION ISSUES. WHILE ON A FAMILY REUNION IN THE HILLS OF SOUTHERN OHIO, I HAD TWO SEPARATE, REALLY HARD DOWNSHIFTS AFTER CRESTING A HILL AT ABOUT 40-45 MPH. SINCE THEN I HAVE EXPERIENCED 2 OR 3 INSTANCES OF SHUTTERING WHEN ACCELERATING FROM RED LIGHTS.
INFINITI QX56 (2012) — ENGINE Jul 29, 2019
Incident date: Jun 15, 2019
I HAD MY CATALYTIC CONVERTER REPLACED BACK IN DECEMBER 2016 . THERE WAS A RECALL FOR CATALYTIC CONVERTER SO I HAD IT REPLACED. NOW THE CHECK ENGINE LIGHT IS BACK ON SO I GOT IT CHECKED OUT AND WAS TOLD THAT I NEEDED TO REPLACE THE CATALYTIC CONVERTER AGAIN. 35K MILES LATER
INFINITI QX56 (2012) — FUEL/PROPULSION SYSTEM Jul 29, 2019
Incident date: Jun 15, 2019
I HAD MY CATALYTIC CONVERTER REPLACED BACK IN DECEMBER 2016 . THERE WAS A RECALL FOR CATALYTIC CONVERTER SO I HAD IT REPLACED. NOW THE CHECK ENGINE LIGHT IS BACK ON SO I GOT IT CHECKED OUT AND WAS TOLD THAT I NEEDED TO REPLACE THE CATALYTIC CONVERTER AGAIN. 35K MILES LATER
INFINITI QX60 (2014) — ENGINE Jul 28, 2019
Incident date: Jul 28, 2019
2014 QX 60 INFINITY, PRESENTED PROBLEMS WITH BADLY JERKING, UGLY SCRAPPING NOISE, NOW TRANSMISIN LEAKS , BURNING SMELL WHILE DRIVING
INFINITI QX60 (2014) — POWER TRAIN Jul 28, 2019
Incident date: Jul 28, 2019
2014 QX 60 INFINITY, PRESENTED PROBLEMS WITH BADLY JERKING, UGLY SCRAPPING NOISE, NOW TRANSMISIN LEAKS , BURNING SMELL WHILE DRIVING
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