Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,875 complaints for INFINITI
Incident date: Jan 11, 2020
FORWARD EMERGENCY BRAKING (FEB) ACTIVATING WHEN NOT NEEDED. JANUARY 11TH 2020 FIRST DAY OF OWNING INFNITI Q50 LUXE 3.0T NO PACKAGES, ONLY FEB (WHICH IS STANDARD ON ALL Q50 NOW) DRIVING HOME FROM KELLY INFINITI OF DENVERS, MA DEALERSHIP. ALLEN RD EXTENTION - SPEED LIMIT 30MPH, SLIGHTLY WINDY ROAD, WET, POSSIBILITY OF BLACK ICE. ALL OF A SUDDEN, WITH NOT A SINGLE CAR AHEAD OF ME AND NO CAR... Read more
Incident date: Jan 24, 2017
AFTER INFINITI'S RECALL REPAIR FOR A DEFECTIVE AIRBAG, MY DASHBOARD HAS: 1. DEVELOPED CRACKS - LONGEST ~1.5" 2. STARTED TO BECOME STICKY IN PLACES AND DETERIORATE (BLACK RESIDUE) ONTO A CLOTH WHEN WIPED ONLY USING WATER 3. OTHERS HAVE CITED THESE SAME OR WORSE PROBLEMS ON WWW.CARGURUS.COM 4. NISSAN CONSUMER AFFAIRS OFFERED NO RESOLUTION
Incident date: Nov 14, 2019
SITTING IN DRIVEWAY I STARTED THE CAR AND SIDE AIRBAG LIGHT CAME ON FOR NO REASON. I HAVE SPOKEN TO MULTIPLE PEOPLE AND THEY ALL SEEM TO HAVE THIS ISSUE WITH THIS VEHICLE. THIS SHOULD BE A RECALL FIX AS IT PUTS PEOPLE IN DANGER.
Incident date: Jan 2, 2020
WHILE YOUR DRIVING YOU LOSE CONTROL OF HEATING CONTROLS. IT WAS RAINING AND I HAD TO DEFROST WINDOWS. WELL IT STARTED HEATING THE FLOOR AND I COULD NOT CONTROL WHERE TO DIRECT HEAT. AND NOTE THE RADIO DOESN'T WORK WHEN IT OCCURS AS WELL.
Incident date: May 1, 2019
AIR BAG SENSOR FAULT IN PASSENGER SEAT. AIR BAG SENSOR DOES NOT WORK CORRECTLY, CAUSING AIRBAG TO BE INACTIVE FOR ALL OCCUPANTS OF PASSENGER SEAT. INFINITI DOES NOT OFFER A SENSIBLE FIX. THE ONLY WAY TO REPAIR IS TO REPLACE THE ENTIRE SEAT ($8000). THIS IS A SAFETY ISSUE THAT SHOULD BE UNDER WARRANTY NO MATTER THE AGE OF THE CAR. I HAVE FOUND REPEATED EVIDENCE OF THIS OCCURING OFTEN TH... Read more
Incident date: May 1, 2019
AIR BAG SENSOR FAULT IN PASSENGER SEAT. AIR BAG SENSOR DOES NOT WORK CORRECTLY, CAUSING AIRBAG TO BE INACTIVE FOR ALL OCCUPANTS OF PASSENGER SEAT. INFINITI DOES NOT OFFER A SENSIBLE FIX. THE ONLY WAY TO REPAIR IS TO REPLACE THE ENTIRE SEAT ($8000). THIS IS A SAFETY ISSUE THAT SHOULD BE UNDER WARRANTY NO MATTER THE AGE OF THE CAR. I HAVE FOUND REPEATED EVIDENCE OF THIS OCCURING OFTEN TH... Read more
Incident date: May 1, 2019
AIR BAG SENSOR FAULT IN PASSENGER SEAT. AIR BAG SENSOR DOES NOT WORK CORRECTLY, CAUSING AIRBAG TO BE INACTIVE FOR ALL OCCUPANTS OF PASSENGER SEAT. INFINITI DOES NOT OFFER A SENSIBLE FIX. THE ONLY WAY TO REPAIR IS TO REPLACE THE ENTIRE SEAT ($8000). THIS IS A SAFETY ISSUE THAT SHOULD BE UNDER WARRANTY NO MATTER THE AGE OF THE CAR. I HAVE FOUND REPEATED EVIDENCE OF THIS OCCURING OFTEN TH... Read more
Incident date: Jul 11, 2019
I NOTICED A CONTINUOUS GRINDING SOUND WHILE DRIVING THAT WAS COMING FROM SOMEWHERE. LOWERED MY WINDOWS AND DETERMINED THE SOUND WAS COMING FROM THE LEFT FRONT WHEEL. UPON INSPECTION THE BRAKE PAD WAS CRACKED INTO 2 PIECES AND JAMMED ONTO THE ROTOR. MADE AN IMMEDIATE REPAIR OF ALL BRAKE PADS ON THE CAR BUT PROBLEM PERSISTS. NEW BRAKE PAD STILL MAKES CONTINUOUS CONTACT WITH THE ROTOR WHILE DRIVING A... Read more
Incident date: Aug 9, 2019
THE WIPERS MAKE 6 SWEEPS THEN FREEZE UP. HAZARDOUS IF IT RAINS!
Incident date: Jan 10, 2020
THE STEERING COLUMN ADJUSTER TO MOVE THE STEERING COLUMN INTO A POSITION NOT ONLY OF COMFORT FOR THE DRIVER BUT THE POSITION TO DRIVE SAFELY HAS STOPPED WORKING. THE ADJUSTMENT CAN NO LONGER BE MADE FOR EACH SPECIFIC DRIVER. THE COLUMN IS STUCK IN ITS LOWEST POSITION. THE COLUMN CAN MOVE IN AND OUT FOR DISTANCE, BUT WILL NOT ADJUST FOR THE VERTICAL UP AND DOWN POSITIONS. THE SWITCH DOES NOT MAKE A... Read more
Incident date: Dec 6, 2019
IT'S NOT CHANGING GEARS ON TIME. ALMOST CAUSED AN ACCIDENT AT AN INTERSECTION.
Incident date: Jan 5, 2020
WELD BROKE ON THE DRIVER SIDE SEAT THAT NOW ALLOWS THE SEAT TO LIFT UP. THIS HAPPENED IN 2015. THE SEAT WILL ALSO NO LONGER MOVE FORWARD.(2020) THIS MODEL DOES NOT HAVE REPLACEMENT GEAR WHICH MEANS THE WHOLE SEAT ASSEMBLY NEEDS TO BE REPLACED SINCE IT CONTAINS THE RAIL TRACK. MY WIFE IS MUCH SHORTER THAN I AM AND CAN NO LONGER DRIVE THE VEHICLE.
Incident date: Jan 21, 2020
ON OCTOBER 5TH, 201O I WAS DRIVING IN LOS ANGELES ON BEVERLY GLEN AND STOPPED FOR A RED LIGHT. MY 2004 G35 INFINITY'S ENGINE RACED WHILE MY FOOT WAS ON THE BRAKE AND TOOK OFF AT A HIGH RPM AND COULD NOT BE STOPPED. MY CAR HIT A VAN RIGHT IN FRONT OF MY G35 INFINITY AT THE RED LIGHT. MY CAR WAS TOTALED BY THE INSURANCE COMPANY. *BF CONSUMER STATED RPM VALVE WAS REPLACED.*JB
Incident date: Jan 21, 2020
TL* THE CONTACT OWNS A 2018 INFINITY QX60. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURERS RECALL IN REGARDS TO THE BRAKES HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTU... Read more
Incident date: Jan 1, 2020
THE CAR HAS 62,000 MILES AND THE SRS LIGHT IS FLASHING ON THE DASHBOARD (I BELIEVE IT IS A OCCUPANT SENSOR) THE LIGHT FLASHES AS SOON AS THE CAR TURNS AND DOES NOT SHUT OFF
Incident date: Jan 1, 2014
DASHBOARD PAD CRACKED AND STICKY. DASHBOARD IS DETERIORATING.
Incident date: Jan 18, 2020
ON 2/18/2020 I WAS DRIVING MY VEHICLE IN A SNOWY WEATHER AND MY BRAKES FAILED TO STOP MY VEHICLE AND ENDED UP SLIDING DOWN THE CARB AND HIT A PARKED VEHICLE. I HAVE A RECALL FOR ABS. MY TRANSFER CASE UNDER THE HOOD WAS LEAKING AND MAKING A WEIRD LOUD NOICE. WENT TO THE DEALERSHIP RIGHT BEFORE THE ACCIDENT HAPPENED BUT THEY ASKED ME TO COME BACK ON MONDAY.
Crash
1 injured
Incident date: Jan 18, 2020
ON 2/18/2020 I WAS DRIVING MY VEHICLE IN A SNOWY WEATHER AND MY BRAKES FAILED TO STOP MY VEHICLE AND ENDED UP SLIDING DOWN THE CARB AND HIT A PARKED VEHICLE. I HAVE A RECALL FOR ABS. MY TRANSFER CASE UNDER THE HOOD WAS LEAKING AND MAKING A WEIRD LOUD NOICE. WENT TO THE DEALERSHIP RIGHT BEFORE THE ACCIDENT HAPPENED BUT THEY ASKED ME TO COME BACK ON MONDAY.
Crash
1 injured
Incident date: Jan 18, 2020
ON 2/18/2020 I WAS DRIVING MY VEHICLE IN A SNOWY WEATHER AND MY BRAKES FAILED TO STOP MY VEHICLE AND ENDED UP SLIDING DOWN THE CARB AND HIT A PARKED VEHICLE. I HAVE A RECALL FOR ABS. MY TRANSFER CASE UNDER THE HOOD WAS LEAKING AND MAKING A WEIRD LOUD NOICE. WENT TO THE DEALERSHIP RIGHT BEFORE THE ACCIDENT HAPPENED BUT THEY ASKED ME TO COME BACK ON MONDAY.
Crash
1 injured
Incident date: Jan 16, 2020
DRIVER SIDE AIR BAG NOT RECALLED YET CONFIRMED FROM DEALER- AIRBAG IS TAKATA AIRBAG AND PRONE TO RELEASING SHRAPNEL
Incident date: Nov 28, 2019
TL* THE CONTACT OWNED A 2018 INFINITI QX60. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED IN RAIN WEATHER CONDITIONS, NEGOTIATING A CURVE, THE CONTACT LOST CONTROL AND THE VEHICLE CRASHED INTO AN EMBANKMENT. THE CONTACT COULD NOT TELL WHETHER THE A BRAKE FAILURE CAUSED THE CRASH. ALL THE AIR BAGS DEPLOYED. ALL THE PASSENGERS WORE SEAT BELTS. THE SIX PASSENGERS SUSTAINED INJURIES THAT... Read more
Crash
6 injured
Incident date: Nov 28, 2019
TL* THE CONTACT OWNED A 2018 INFINITI QX60. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED IN RAIN WEATHER CONDITIONS, NEGOTIATING A CURVE, THE CONTACT LOST CONTROL AND THE VEHICLE CRASHED INTO AN EMBANKMENT. THE CONTACT COULD NOT TELL WHETHER THE A BRAKE FAILURE CAUSED THE CRASH. ALL THE AIR BAGS DEPLOYED. ALL THE PASSENGERS WORE SEAT BELTS. THE SIX PASSENGERS SUSTAINED INJURIES THAT... Read more
Crash
6 injured
Incident date: Jan 19, 2019
2019 INFINITY QX80 LIMITED 4 X 4--FAULTY AUTOMATIC BREAKING SYSTEM!!! CAR WOULD EMIT A BEEP BEEP BEEEEEEP AND THEN THE AUTO BRAKING SYSTEM WOULD ENGAGE AND CAUSE THE CAR TO COME TO AN ABRUPT STOP. THIS OCCURRED WITHIN THE FIRST 1000 MILES OF DRIVING AND CONTINUED FOR THE DURATION OF OWNERSHIP. THE CAR STOPPED ON THE FREEWAY ACCESS ROAD (35 MPH), STATE HIGHWAY 6 (50 MPH) IN RUSH HOUR TRAFFIC...., ... Read more
Incident date: Jan 10, 2020
NEED TO REPLACE EITHER OCCUPANT CLASSIFICATION SYSTEM CONTROL UNIT WHICH IS PART OF THE LOWER SEAT ASSEMBLY. COST APPROX. 4000 TO 5000 THOUSAND DOLLARS OR REPLACE AIR BAG DIAGNOSIS SENSOR UNIT WHICH IS UNDER CENTER CONSOLE. COST APPROX. 1700 DOLLARS. CANNOT TELL ME WHICH ONE TO REPLACE. CAR HAS 34000 MILES ON IT. INTERNET TELLS ME THAT THIS A COMMON PROBLEM WITH THIS VEHICLE.
Incident date: Jan 30, 2018
I HAVE NOTICED MY CAR STUTTER A BIT WHEN I ACCELERATE AT A LOW SPEED. IT HAPPENED INFREQUENTLY BUT AS TIME HAS GONE ON IT HAS GOTTEN MUCH WORSE. WHEN I BROUGHT TO DEALERSHIP THEY CHARGED ME $100 TO PUT IT ON THE COMPUTER TO REPROGRAM IT, OF WHICH I THOUGHT WAS ODD. IT WAS TOLD TO ME IN ORDER TO GET AN ACCURATE READING ON THIS MAKE AND YEAR THIS NEEDED TO BE DONE. AFTER DRIVING ANOTHER 1K MILES, IT... Read more
Incident date: Dec 31, 2019
WHILE IN MOTION THE BRAKE PEDAL FEELS LOOSE AND THERE IS A GRINDING NOISE. THE BRAKING POWER LOSES FUNCTION, THE RED BRAKE LIGHT TURNS ON AND YOU HAVE TO PULL OVER AS SAFELY AS POSSIBLE TO TURN OFF THE VEHICLE FOR IT TO RESET ITSELF. I ONLY LEARNED THAT IT WILL RESET ITSELF WHEN YOU TURN OFF THE VEHICLE AFTER THE FIRST TIME IT HAPPENED TO ME ON A STREET. SINCE THEN IT HAS HAPPENED ON SEVERAL OCCA... Read more
Incident date: Sep 25, 2018
TL* THE CONTACT OWNS 2004 INFINITI FX35. THE CONTACT STATED THAT THE KEY FOB FAILED TO SECURELY LOCK THE DOORS WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO NISSAN OF MUSKOGEE LOCATED AT 841 N MAIN ST, MUSKOGEE, OK 74401, (888) 532-5718) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BODY CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MAN... Read more
Incident date: Oct 23, 2019
I BELIEVE I'M THE 4TH OWNER OF THIS HERE VEHICLE THE MIDDLE SEAT BELT RIPPED, I HAVE A OIL LEAK AND THE TRANSMISSION KEEPS SLIPPING AND THE SEATS ARE SUN DAMAGED THE PREVIOUS OWNER HAD TOLD ME THAT HE HAD MANY TRANSMISSION MECHANICS LOOK AT THE TRANSMISSION AND THEY HAD TOLD HIM THAT MANY THINGS CAN BE WRONG WITH IT BUT THE DON'T KNOW WHAT EXACTLY AND THE CRUISE CONTROL DOESN'T WORK
Incident date: Oct 23, 2019
I BELIEVE I'M THE 4TH OWNER OF THIS HERE VEHICLE THE MIDDLE SEAT BELT RIPPED, I HAVE A OIL LEAK AND THE TRANSMISSION KEEPS SLIPPING AND THE SEATS ARE SUN DAMAGED THE PREVIOUS OWNER HAD TOLD ME THAT HE HAD MANY TRANSMISSION MECHANICS LOOK AT THE TRANSMISSION AND THEY HAD TOLD HIM THAT MANY THINGS CAN BE WRONG WITH IT BUT THE DON'T KNOW WHAT EXACTLY AND THE CRUISE CONTROL DOESN'T WORK
Incident date: Oct 23, 2019
I BELIEVE I'M THE 4TH OWNER OF THIS HERE VEHICLE THE MIDDLE SEAT BELT RIPPED, I HAVE A OIL LEAK AND THE TRANSMISSION KEEPS SLIPPING AND THE SEATS ARE SUN DAMAGED THE PREVIOUS OWNER HAD TOLD ME THAT HE HAD MANY TRANSMISSION MECHANICS LOOK AT THE TRANSMISSION AND THEY HAD TOLD HIM THAT MANY THINGS CAN BE WRONG WITH IT BUT THE DON'T KNOW WHAT EXACTLY AND THE CRUISE CONTROL DOESN'T WORK
Incident date: Jul 1, 2019
TL* THE CONTACT OWNS A 2018 INFINITI QX60. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V807000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THE ABS WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT MURFREESBORO VOLKSWAGEN (LOCATED AT 2203 NW BROAD ST, MURFREESBORO, TN 37129, (615) 653-4694) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS ... Read more
Incident date: Dec 27, 2019
MY CAR WAS GOING GOOD FOR 3 YEARS AND OUT OF NOWHERE IT STOPPED GETTING GAS OR THROTTLE LIKE IT SHOULD AND IT'S BEEN SITTING FOR A WEEK NOW... IMA HAVE TO GET CHECKED OR SOMETHING BUT OUT OF NOWHERE MY CAR WOULD START BUT NOT THROTTLE PROPERLY AND WOULD SLIP AND ALL MY LIGHTS WOULD GO IN MY CAR..
Incident date: Jan 1, 2014
TL* THE CONTACT OWNS A 2007 INFINITI FX35. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT'S WIFE NOTICED THAT THE DASHBOARD WAS SUNKEN. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000.
Incident date: May 1, 2019
TL* THE CONTACT OWNS A 2011 INFINITI QX56. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED UPON START-UP. THE VEHICLE WAS TAKEN TO TWO SEPARATE INDEPENDENT MECHANICS TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF DIAGNOSTIC TROUBLE CODES: P0420- P0430 CATALYST SYSTEM INEFFICIENCY. THE VEHICLE WAS NOT REPAIRED. A LOCAL DEALER WAS NOT CONTACTED HOWEVER, THE MANUFACTURER WAS MADE AWA... Read more
Incident date: Dec 11, 2019
FAULTY PASSENGER AIRBAG SENSOR. INFINITI IS AWARE OF THE PREVALENT PROBLEM BUT WILL NOT ISSUE A RECALL. THE PASSENGER AIR BAG IS DEACTIVATED EVEN WITH ADULT PASSENGERS IN THE PASSENGER SEAT. THIS IS A MAJOR SAFETY ISSUE. I TOOK THE VEHICLE TO THE INFINITI DEALER FOR REPAIR AND THEY SAID IT WOULD COST $9,000.00 TO REPAIR. THIS IS AN OUTRAGE AND SEVERAL OTHER OWNERS HAVE EXPERIENCED THIS SAME I... Read more
Incident date: Dec 11, 2019
FAULTY PASSENGER AIRBAG SENSOR. INFINITI IS AWARE OF THE PREVALENT PROBLEM BUT WILL NOT ISSUE A RECALL. THE PASSENGER AIR BAG IS DEACTIVATED EVEN WITH ADULT PASSENGERS IN THE PASSENGER SEAT. THIS IS A MAJOR SAFETY ISSUE. I TOOK THE VEHICLE TO THE INFINITI DEALER FOR REPAIR AND THEY SAID IT WOULD COST $9,000.00 TO REPAIR. THIS IS AN OUTRAGE AND SEVERAL OTHER OWNERS HAVE EXPERIENCED THIS SAME I... Read more
Incident date: Jan 1, 2016
I AM THE OWNER OF A WHITE 2003 INFINITI M45. A FEW YEARS AGO, I NOTICED A SMALL CHIP RIGHT ABOVE HE WINDSHIELD ON THE ROOF OF THE CAR. I CONTACTED INFINITI BACK THEN TO SEE IF THERE WERE ANY RECALLS, BUT THERE WERE NOT. AT THIS POINT, THERE IS NO PAINT COVERING THE TOP OF THE VEHICLE. AS OF TODAY, INFINITI STILL HAS NO RECALLS/CAMPAIGNS FOR CHIPPED PAINT OF THIS PARTICULAR MODEL. BUT, I DID F... Read more
Incident date: Dec 21, 2019
CRANKSHAFT ANGLE SENSOR AND CAMSHAFT POSITION SENSOR BOTH FAILED CAUSING VEHICLE TO STALL AT LOW RPM'S (ENGINE DIES LOOSING BRAKES AND STEERING). INFINITY RECALL #R3021 HAS THIS PROBLEM YET MY VEHICLE NOT INCLUDED IN THIS RECALL FOR SOME REASON. CALLED INFINITY AND THEY WILL NOT HELP ME. WHAT ARE MY OPTIONS? MY COST IS $621.86 REPAIRS AND DIAGNOSIS.
Incident date: Dec 15, 2019
100% MANUFACTURER DEFECTIVE, DAS, RECALL PERFORMED IN 2016 AT THE HERBS CHAMBERS PRIOR US PURCHASING THE VEHICLE IN APRIL 2017. CAR BROKE DOWN IN HIGHWAY @ 65 MPH.
Incident date: Dec 1, 2019
TL* THE CONTACT OWNS A 2018 INFINITI Q50. THE CONTACT STATED THAT THE BACK-UP SCREEN WOULD NOT DISPLAY WHILE THE GEAR WAS IN REVERSE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NISSAN OF ATHENS (4735 ATLANTA HWY, ATHENS, GA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V654... Read more
Incident date: Dec 1, 2019
TL* THE CONTACT OWNS A 2018 INFINITI Q50. THE CONTACT STATED THAT THE BACK-UP SCREEN WOULD NOT DISPLAY WHILE THE GEAR WAS IN REVERSE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NISSAN OF ATHENS (4735 ATLANTA HWY, ATHENS, GA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V654... Read more
Incident date: Nov 18, 2019
SHUDDERING WHILE DRIVING P0776 CODE TRANSMISSION SKIPPING WHILE DRIVING STALLING WHILE DRIVING
Incident date: Nov 18, 2019
SHUDDERING WHILE DRIVING P0776 CODE TRANSMISSION SKIPPING WHILE DRIVING STALLING WHILE DRIVING
Incident date: Nov 18, 2019
SHUDDERING WHILE DRIVING P0776 CODE TRANSMISSION SKIPPING WHILE DRIVING STALLING WHILE DRIVING
Incident date: Dec 16, 2015
MY JX35 HAS INTERMITTENT STALLING. LIKE A STUTTER WHERE THE GEARS HAVE TROUBLE ENGAGING. ESPECIALLY WHEN ACCELERATING FROM A STOP OR GOING UP HILL. IT HAS DONE THIS FOR AT LEAST 5 YEARS WITH NO CODES EVER BEING THROWN FROM DEALERSHIP CHECKUPS UNTIL NOW. DEALERSHIP SAYS IT'S A CVT ERROR. MY DAUGHTER HAS A 2015 NISSAN ALTIMA WHICH IS HAVING A SIMILAR ISSUE AND IT IS BEING INVESTIGATED AND FULLY CO... Read more
Incident date: Apr 1, 2019
WHILE DRIVING, MY ENGINE SHUTS DOWN. THIS HAS HAPPEN A FEW TIMES. DIAGNOSTIC SAYS IT IS A CAMSHAFT SENSOR. I HAD THAT REPLACED AND IT CONTINUES TO CUT OFF WHILE DRIVING. THIS IS EXTREMELY DANGEROUS.
Incident date: Dec 7, 2019
THE CAR IDLES WHEN TAKING OFF EVEN AFTER WARMING IT UP... WHILE CARS ARE PASSING ME BY. IT ACTS LIKE IT WANTS TO CUT OFF WHILE IN TRAFFIC. IT WAS RAINING ON THE PASSENGER SIDE. I CAN'T EVEN FILLED THE CAR UP WITH A FULL TANK OF GAS. ONLY HAD THE CAR FOR 3 WEEKS AND THE SERVICE ENGINE SOON LIGHT COME ON. TOOK IT BACK MULTIPLE TIMES AND STILL NOT FIXED
Incident date: Dec 7, 2019
THE CAR IDLES WHEN TAKING OFF EVEN AFTER WARMING IT UP... WHILE CARS ARE PASSING ME BY. IT ACTS LIKE IT WANTS TO CUT OFF WHILE IN TRAFFIC. IT WAS RAINING ON THE PASSENGER SIDE. I CAN'T EVEN FILLED THE CAR UP WITH A FULL TANK OF GAS. ONLY HAD THE CAR FOR 3 WEEKS AND THE SERVICE ENGINE SOON LIGHT COME ON. TOOK IT BACK MULTIPLE TIMES AND STILL NOT FIXED
Incident date: Dec 7, 2019
THE CAR IDLES WHEN TAKING OFF EVEN AFTER WARMING IT UP... WHILE CARS ARE PASSING ME BY. IT ACTS LIKE IT WANTS TO CUT OFF WHILE IN TRAFFIC. IT WAS RAINING ON THE PASSENGER SIDE. I CAN'T EVEN FILLED THE CAR UP WITH A FULL TANK OF GAS. ONLY HAD THE CAR FOR 3 WEEKS AND THE SERVICE ENGINE SOON LIGHT COME ON. TOOK IT BACK MULTIPLE TIMES AND STILL NOT FIXED
Incident date: Oct 17, 2019
THE COMPLETE CONSOLE LIGHTING HAS GONE OUT IN MY CAR. IT ONLY WORKS WHEN THE EXTERIOR LIGHTS ARE OFF. NOT ABLE TO DRIVE AT NIGHT AND DIFFICULT TO DRIVE DURING DAYLIGHT DUE TO NOT BEING ABLE TO SEE THE SPEEDOMETER. VERY MUCH A SAFETY ISSUE.