Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,743 complaints for INFINITI
Incident date: May 1, 2019
TL* THE CONTACT OWNS A 2011 INFINITI QX56. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED UPON START-UP. THE VEHICLE WAS TAKEN TO TWO SEPARATE INDEPENDENT MECHANICS TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF DIAGNOSTIC TROUBLE CODES: P0420- P0430 CATALYST SYSTEM INEFFICIENCY. THE VEHICLE WAS NOT REPAIRED. A LOCAL DEALER WAS NOT CONTACTED HOWEVER, THE MANUFACTURER WAS MADE AWA... Read more
Incident date: Jan 1, 2014
TL* THE CONTACT OWNS A 2007 INFINITI FX35. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT'S WIFE NOTICED THAT THE DASHBOARD WAS SUNKEN. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000.
Incident date: Dec 11, 2019
FAULTY PASSENGER AIRBAG SENSOR. INFINITI IS AWARE OF THE PREVALENT PROBLEM BUT WILL NOT ISSUE A RECALL. THE PASSENGER AIR BAG IS DEACTIVATED EVEN WITH ADULT PASSENGERS IN THE PASSENGER SEAT. THIS IS A MAJOR SAFETY ISSUE. I TOOK THE VEHICLE TO THE INFINITI DEALER FOR REPAIR AND THEY SAID IT WOULD COST $9,000.00 TO REPAIR. THIS IS AN OUTRAGE AND SEVERAL OTHER OWNERS HAVE EXPERIENCED THIS SAME I... Read more
Incident date: Dec 11, 2019
FAULTY PASSENGER AIRBAG SENSOR. INFINITI IS AWARE OF THE PREVALENT PROBLEM BUT WILL NOT ISSUE A RECALL. THE PASSENGER AIR BAG IS DEACTIVATED EVEN WITH ADULT PASSENGERS IN THE PASSENGER SEAT. THIS IS A MAJOR SAFETY ISSUE. I TOOK THE VEHICLE TO THE INFINITI DEALER FOR REPAIR AND THEY SAID IT WOULD COST $9,000.00 TO REPAIR. THIS IS AN OUTRAGE AND SEVERAL OTHER OWNERS HAVE EXPERIENCED THIS SAME I... Read more
Incident date: Dec 1, 2019
TL* THE CONTACT OWNS A 2018 INFINITI Q50. THE CONTACT STATED THAT THE BACK-UP SCREEN WOULD NOT DISPLAY WHILE THE GEAR WAS IN REVERSE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NISSAN OF ATHENS (4735 ATLANTA HWY, ATHENS, GA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V654... Read more
Incident date: Dec 1, 2019
TL* THE CONTACT OWNS A 2018 INFINITI Q50. THE CONTACT STATED THAT THE BACK-UP SCREEN WOULD NOT DISPLAY WHILE THE GEAR WAS IN REVERSE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NISSAN OF ATHENS (4735 ATLANTA HWY, ATHENS, GA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V654... Read more
Incident date: Jan 1, 2016
I AM THE OWNER OF A WHITE 2003 INFINITI M45. A FEW YEARS AGO, I NOTICED A SMALL CHIP RIGHT ABOVE HE WINDSHIELD ON THE ROOF OF THE CAR. I CONTACTED INFINITI BACK THEN TO SEE IF THERE WERE ANY RECALLS, BUT THERE WERE NOT. AT THIS POINT, THERE IS NO PAINT COVERING THE TOP OF THE VEHICLE. AS OF TODAY, INFINITI STILL HAS NO RECALLS/CAMPAIGNS FOR CHIPPED PAINT OF THIS PARTICULAR MODEL. BUT, I DID F... Read more
Incident date: Dec 15, 2019
100% MANUFACTURER DEFECTIVE, DAS, RECALL PERFORMED IN 2016 AT THE HERBS CHAMBERS PRIOR US PURCHASING THE VEHICLE IN APRIL 2017. CAR BROKE DOWN IN HIGHWAY @ 65 MPH.
Incident date: Dec 21, 2019
CRANKSHAFT ANGLE SENSOR AND CAMSHAFT POSITION SENSOR BOTH FAILED CAUSING VEHICLE TO STALL AT LOW RPM'S (ENGINE DIES LOOSING BRAKES AND STEERING). INFINITY RECALL #R3021 HAS THIS PROBLEM YET MY VEHICLE NOT INCLUDED IN THIS RECALL FOR SOME REASON. CALLED INFINITY AND THEY WILL NOT HELP ME. WHAT ARE MY OPTIONS? MY COST IS $621.86 REPAIRS AND DIAGNOSIS.
Incident date: Dec 16, 2015
MY JX35 HAS INTERMITTENT STALLING. LIKE A STUTTER WHERE THE GEARS HAVE TROUBLE ENGAGING. ESPECIALLY WHEN ACCELERATING FROM A STOP OR GOING UP HILL. IT HAS DONE THIS FOR AT LEAST 5 YEARS WITH NO CODES EVER BEING THROWN FROM DEALERSHIP CHECKUPS UNTIL NOW. DEALERSHIP SAYS IT'S A CVT ERROR. MY DAUGHTER HAS A 2015 NISSAN ALTIMA WHICH IS HAVING A SIMILAR ISSUE AND IT IS BEING INVESTIGATED AND FULLY CO... Read more
Incident date: Nov 18, 2019
SHUDDERING WHILE DRIVING P0776 CODE TRANSMISSION SKIPPING WHILE DRIVING STALLING WHILE DRIVING
Incident date: Nov 18, 2019
SHUDDERING WHILE DRIVING P0776 CODE TRANSMISSION SKIPPING WHILE DRIVING STALLING WHILE DRIVING
Incident date: Nov 18, 2019
SHUDDERING WHILE DRIVING P0776 CODE TRANSMISSION SKIPPING WHILE DRIVING STALLING WHILE DRIVING
Incident date: Nov 22, 2019
FROM A COLD START,DRIVING VEHICLE A SHORT DISTANCE APPROX.( 1 MILE ) PULLING INTO A PARKING SPACE. STEP ON BRAKE PEDAL, ENGINE IDLE INCREASES MAKING YOU PRESS HARDER ON THE BRAKE PEDAL. THIS EXCESSIVE BRAKING TO STOP IS A SAFETY ISSUE. AT FIRST I THOUGHT I WAS STEPPING ON THE BRAKE AND GAS PEDAL AT THE SAME TIME. I FOUND THIS WAS NOT THE CASE. THE VEHICLE WANTS TO LURCH FORWARD . THIS HAS HAPPENE... Read more
Incident date: Oct 17, 2019
THE COMPLETE CONSOLE LIGHTING HAS GONE OUT IN MY CAR. IT ONLY WORKS WHEN THE EXTERIOR LIGHTS ARE OFF. NOT ABLE TO DRIVE AT NIGHT AND DIFFICULT TO DRIVE DURING DAYLIGHT DUE TO NOT BEING ABLE TO SEE THE SPEEDOMETER. VERY MUCH A SAFETY ISSUE.
Incident date: Oct 17, 2019
THE COMPLETE CONSOLE LIGHTING HAS GONE OUT IN MY CAR. IT ONLY WORKS WHEN THE EXTERIOR LIGHTS ARE OFF. NOT ABLE TO DRIVE AT NIGHT AND DIFFICULT TO DRIVE DURING DAYLIGHT DUE TO NOT BEING ABLE TO SEE THE SPEEDOMETER. VERY MUCH A SAFETY ISSUE.
Incident date: Dec 7, 2019
THE CAR IDLES WHEN TAKING OFF EVEN AFTER WARMING IT UP... WHILE CARS ARE PASSING ME BY. IT ACTS LIKE IT WANTS TO CUT OFF WHILE IN TRAFFIC. IT WAS RAINING ON THE PASSENGER SIDE. I CAN'T EVEN FILLED THE CAR UP WITH A FULL TANK OF GAS. ONLY HAD THE CAR FOR 3 WEEKS AND THE SERVICE ENGINE SOON LIGHT COME ON. TOOK IT BACK MULTIPLE TIMES AND STILL NOT FIXED
Incident date: Dec 7, 2019
THE CAR IDLES WHEN TAKING OFF EVEN AFTER WARMING IT UP... WHILE CARS ARE PASSING ME BY. IT ACTS LIKE IT WANTS TO CUT OFF WHILE IN TRAFFIC. IT WAS RAINING ON THE PASSENGER SIDE. I CAN'T EVEN FILLED THE CAR UP WITH A FULL TANK OF GAS. ONLY HAD THE CAR FOR 3 WEEKS AND THE SERVICE ENGINE SOON LIGHT COME ON. TOOK IT BACK MULTIPLE TIMES AND STILL NOT FIXED
Incident date: Dec 7, 2019
THE CAR IDLES WHEN TAKING OFF EVEN AFTER WARMING IT UP... WHILE CARS ARE PASSING ME BY. IT ACTS LIKE IT WANTS TO CUT OFF WHILE IN TRAFFIC. IT WAS RAINING ON THE PASSENGER SIDE. I CAN'T EVEN FILLED THE CAR UP WITH A FULL TANK OF GAS. ONLY HAD THE CAR FOR 3 WEEKS AND THE SERVICE ENGINE SOON LIGHT COME ON. TOOK IT BACK MULTIPLE TIMES AND STILL NOT FIXED
Incident date: Apr 1, 2019
WHILE DRIVING, MY ENGINE SHUTS DOWN. THIS HAS HAPPEN A FEW TIMES. DIAGNOSTIC SAYS IT IS A CAMSHAFT SENSOR. I HAD THAT REPLACED AND IT CONTINUES TO CUT OFF WHILE DRIVING. THIS IS EXTREMELY DANGEROUS.
Incident date: Dec 26, 2019
FIRST OFF I'M CONFUSED BY THE RECALL INFORMATION .I HATE HAVING TO GUESS BUT IT'S REALLY UNCLEAR IF THE REPORT MEANS THAT THERE ARE NO RECALLS OR THAT THEY HAVE BEEN FIXED AALLREADY.I'M NOT ORIGINAL OWNER , I PURCHASED THE VEHICLE AND HAVE NOTICED TERRIBLE GASOLINE SMELL AND LEAKAGE..I LOOKED THIS UP AND IT APPEARS TO BE AN ISSUE THE VEHICLE HAS HAD A RECALL ABOUT..I DONT KNOW IF THIS HAS BEEN FI... Read more
Incident date: Dec 27, 2019
TURNED THE VEHICLE ON, PULLED OUT OF PARKING SPOT AND HEARD A NOISE FROM THE FRONT OF THE VEHICLE AS STEERING WHEEL WAS TURNED. THE STEERING WAS VERY TIGHT AND THE VEHICLE WAS DIFFICULT TO MANEUVER. AS THE SPEED INCREASED, THE STEERING LOOSENED, AND AS THE VEHICLE DECELERATED, THE VEHICLE BECAME NEARLY IMPOSSIBLE TO MANEUVER. THE POWER STEERING FLUID IS FULL, AND THE VEHICLE APPEARED TO BE IN GOOD... Read more
Incident date: Nov 29, 2019
MY 2017 INFINITI Q60 RED SPORT 400 AWD HAD AN AWD ERROR AND MALFUNCTION WHILE I WAS DRIVING ON THE HIGHWAY AT AROUND 40MPH. THE CAR HAS NO TRACTION AND LOOSED CONTROL AND SLIPPED DURING A LIGHT SNOWING NIGHT.
Crash
2 injured
Incident date: Nov 29, 2019
MY 2017 INFINITI Q60 RED SPORT 400 AWD HAD AN AWD ERROR AND MALFUNCTION WHILE I WAS DRIVING ON THE HIGHWAY AT AROUND 40MPH. THE CAR HAS NO TRACTION AND LOOSED CONTROL AND SLIPPED DURING A LIGHT SNOWING NIGHT.
Crash
2 injured
Incident date: Dec 25, 2019
ON A FULL TANK OF GAS I AM ONLY ABLE TO GET ABOUT 200 MILES BEFORE EMPTY. I RECENTLY FILLED UP THE GAS TANK AND DROVE 25 MILES AND I HAVE 3/4 OF A TANK OF FUEL LEFT. I MAINLY DRIVE IN THE CITY, BUT THE RECENT 25 MILE EXAMPLE WAS HIGHWAY DRIVING WITH CRUISE CONTROL ON.
Incident date: Dec 23, 2019
WENT TO START CAR AFTER IT WAS SITTING OVER NIGHT (AND TEMPERATURE HAD DROPPED) AND IT WOULD NOT START, REQUIRING A JUMP. NOTHING WAS LEFT ON OVERNIGHT. CAR REQUIRED JUMP START TWO MORE TIMES UNTIL I WAS ABLE TO TAKE TO DEALER. I WAS TOLD IT WAS A DEFECTIVE BATTERY AND BATTERY WAS EXCHANGED. THREE WEEKS LATER, AFTER STOPPING FOR GAS AT 5AM ON WAY TO WORK, CAR WOULD NOT START AGAIN. AGAIN NOTHING ... Read more
Incident date: Dec 23, 2019
WENT TO START CAR AFTER IT WAS SITTING OVER NIGHT (AND TEMPERATURE HAD DROPPED) AND IT WOULD NOT START, REQUIRING A JUMP. NOTHING WAS LEFT ON OVERNIGHT. CAR REQUIRED JUMP START TWO MORE TIMES UNTIL I WAS ABLE TO TAKE TO DEALER. I WAS TOLD IT WAS A DEFECTIVE BATTERY AND BATTERY WAS EXCHANGED. THREE WEEKS LATER, AFTER STOPPING FOR GAS AT 5AM ON WAY TO WORK, CAR WOULD NOT START AGAIN. AGAIN NOTHING ... Read more
Incident date: Dec 19, 2019
I WAS BACKING DOWN MY DRIVE WAY (ABOUT 200 FT.) AND I HEARD A POPING SOUND. THEN AS I STARTED TO DRIVE DOWN THE ROAD IS WAS LOUDER, SOUND CAME FROM THE ROOF SO I OPENED THE CURTAIN IN FRONT OF THE MOON ROOF AND IT WAS ALL SHATTERED. THE CAR HAS ALWAYS BEEN GARAGED AND THE TEMP THAT DAY WAS IN THE LOW 40 DEGREES.
Incident date: Nov 9, 2019
THE CHARGER PORT HAD SOME SORT OF MALFUNCTION AND MY CAR WAS BURNED TO THE FRAME. IT WAS PARKED IN MY DRIVE WAY AND HAD BEEN SINCE 8:00 P.M POLICE OFFICERS WHERE COMING IN MY FRONT DOOR AT AROUND 2:00 A.M. MY CAR WAS ENGULFED IN FLAMES.
Fire
Incident date: Dec 18, 2019
AIRBAG LIGHT FLASHING WHEN VEHICLE IS TURNED ON AND REMAINS ON THROUGHOUT DRIVING UNTIL VEHICLE IS SHUT OFF. VEHICLE WAS NOT IN AN ACCIDENT OR ANY MODIFICATIONS PERFORMED ON VEHICLE.
Incident date: Dec 17, 2019
THE FAN HOUSING BRACKET BROKE OFF BOLTS STILL ATTACHED BUT FAN IS MOVING BACK AND FORTH DUE TO BROKEN BRACKETS BELIEVE DOING TO THE WEIGHT OF THE FAN AND CHEAPLY MADE BRACKET HAD TO TAKE TO DEALER FOR REPAIR OVER 1300 DOLLARS. TOOK TO GOODYEAR FOR OIL CHANGE THEY FOUND THE PROBLEM BUT UNABLE TO GET PART HAD TO GO TO DEALER.
Incident date: Dec 2, 2019
THE FUEL GAUGE MAY BE SLOW TO REGISTER, FAIL TO READ FULL WHEN THE GAS TANK IS ACTUALLY FULL, OR READ INACCURATELY. WHEN FILLING GAS TANK TO FULL, AFTER 30 MILES THE GAUGE IS READING 2/3 OF A TANK OR LESS WHILE THE MILES TO EMPTY READING IS STILL HIGH.
Incident date: Dec 13, 2019
I WAS SIMPLY DRIVING ON THE STREET WHEN MY VEHICLE STOPPED IN THE MIDDLE OF THE ROAD CAUSING CARS TO ALMOST HIT ME. I WAS NOT INVOLVED IN ANY ACCIDENT BUT INFINITI HAS INFORMED ME THAT THE EMERGENCY SHUT OFF WAS ACTIVATED FOR UNKNOWN REASON CAUSING MY AC COMPRESSOR TO BLOW AND ENTIRE FUSE BOX TO BE DESTROYED. MY CAR ONLY HAS 70K MILES ON IT SO THIS A SAFETY HAZARD. THESE PARTS NEED TO BE RECALLED... Read more
Incident date: Mar 1, 2018
DRIVER SIDE HEADLIGHT: EVERY TIME IT RAINS OR SNOWS MOISTURE GETS BUILT UP INSIDE HEADLIGHT ASSEMBLY AND THE LIGHTS QUITS WORKING.
Incident date: Nov 8, 2019
TL* THE CONTACT OWNS A 2018 INFINITI QX60. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V807000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED INFINITI OF MOBILE (LOCATED AT 1147 E I65 SERVICE RD, MOBILE, AL 36606, 251-732-4849) AND WAS INFORMED THAT THEY WERE ORDERING THE PARTS; ... Read more
Incident date: Aug 15, 2019
TL* THE CONTACT OWNS A 2007 INFINITI G35X. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GEORGE HARTE INFINITI (1076 S COLONY RD, WALLINGFORD, CT 06492, (203) 495-6700) WHERE IT WAS DIAGNOSED THAT THE OCCUPANT CLASSIFICATION SYSTEM CONTROL UNIT NEEDED TO BE REPLACED AT THE COST OF $5,500 FOR PARTS AND LABOR. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE W... Read more
Incident date: Aug 15, 2019
TL* THE CONTACT OWNS A 2007 INFINITI G35X. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GEORGE HARTE INFINITI (1076 S COLONY RD, WALLINGFORD, CT 06492, (203) 495-6700) WHERE IT WAS DIAGNOSED THAT THE OCCUPANT CLASSIFICATION SYSTEM CONTROL UNIT NEEDED TO BE REPLACED AT THE COST OF $5,500 FOR PARTS AND LABOR. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE W... Read more
Incident date: Aug 1, 2019
TL* THE CONTACT OWNS A 2014 INFINITI QX60. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED UNEXPECTEDLY AND HESITATED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TOWED TO INFINITI OF SAN JOSE (2198 TULLY RD, SAN JOSE, CA 95122, (408) 531-3000) WHERE IT WAS DIAGNOSED WITH A FAULTY CONTINUOUSLY VARIABLE TRANSMISSION. THE CONTACT WAS PROVIDED A REPAIR ESTIMATE OF $7,000. THE MANUFACTURER WAS NOT ... Read more
Incident date: Dec 13, 2019
TL* THE CONTACT OWNS A 2008 INFINITI G35. WHENEVER THE FRONT PASSENGER SEAT WAS OCCUPIED, THE AIR BAG WARNING INDICATOR DISPLAYED THAT IT WAS OFF. THE AIR BAG WARNING INDICATOR STARTED TO FLASH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE SENSOR NEEDED REPLACEMENT ON THE FRONT PASSENGER SIDE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACT... Read more
Incident date: Jan 1, 2006
TL* THE CONTACT OWNS A 2003 INFINITI G35. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO DECELERATE. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT EXCEED 2 MPH. ALSO, THE BATTERY WARNING INDICATOR WAS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STAT... Read more
Incident date: Dec 2, 2019
CAR STARTS TO SHUDDER AND SHAKE, WHILE TRYING TO ACCELERATE. THIS IS A TRANSMISSION ISSUE.
Incident date: Dec 2, 2019
CAR STARTS TO SHUDDER AND SHAKE, WHILE TRYING TO ACCELERATE. THIS IS A TRANSMISSION ISSUE.
Incident date: Dec 8, 2019
EXCESSIVE CONDENSATION AND INTERNAL FOGGING IN THE PASSENGER SIDE HEAD LAMP CAUSED THE LIGHTS (HIGH BEAMS, HAZARD BEAMS AND REGULAR LIGHTS) TO FAIL AND REMAIN INOPERABLE. DRIVING WITHOUT PROPER PAIRED LIGHTING IS UNSAFE. THE HEADLAMP ASSEMBLY WAS DIAGNOSED AT AN INFINITI DEALER AS REQUIRING FULL REPLACEMENT. EXCESSIVE CONDENSATION CAUSED THE WATER TO DAMAGE THE HEADLIGHT ASSEMBLY AND IS NOT ASSOCI... Read more
Incident date: Dec 2, 2019
AIRBAG LIGHT IS BLINKING SO TOOK TO DEALERSHIP CHARGED $149.00 AND SAID THEY CLEARED CODES...SERVICE MAN SAID THAT SOMETHING ABOUT PASSENGER SEAT NEEDED TO BE REPLACED FOR AROUND $7000.00...LIGHT HAS COME BACK ON😬
Incident date: Dec 2, 2019
AIRBAG LIGHT IS BLINKING SO TOOK TO DEALERSHIP CHARGED $149.00 AND SAID THEY CLEARED CODES...SERVICE MAN SAID THAT SOMETHING ABOUT PASSENGER SEAT NEEDED TO BE REPLACED FOR AROUND $7000.00...LIGHT HAS COME BACK ON😬
Incident date: Dec 8, 2019
WHILE DRIVING, MY INFINITI G-35 LOOSES ENGINE POWER AND THE ENGINE SHUTS OFF WHILE DRIVING WITHOUT NOTICE ALONG WITH SUDDEN LACK OF POWER STEERING. MY SERVICE ENGINE LIGHT STAYED ON WHEN I STARTED THE VEHICLE BACK A SHORT TIME LATER. SEVERAL CARS HAD TO SWERVE FROM HITTING ME. I WAS ABLE TO MAKE IT TO GET A DIAGNOSTICS AND IT'S SAYING CRANKSHAFT POSITION SENSOR/ CAMSHAFT POSITION SENSOR. THE ENGI... Read more
Incident date: Dec 8, 2019
WHILE DRIVING, MY INFINITI G-35 LOOSES ENGINE POWER AND THE ENGINE SHUTS OFF WHILE DRIVING WITHOUT NOTICE ALONG WITH SUDDEN LACK OF POWER STEERING. MY SERVICE ENGINE LIGHT STAYED ON WHEN I STARTED THE VEHICLE BACK A SHORT TIME LATER. SEVERAL CARS HAD TO SWERVE FROM HITTING ME. I WAS ABLE TO MAKE IT TO GET A DIAGNOSTICS AND IT'S SAYING CRANKSHAFT POSITION SENSOR/ CAMSHAFT POSITION SENSOR. THE ENGI... Read more
Incident date: Dec 8, 2019
WHILE DRIVING, MY INFINITI G-35 LOOSES ENGINE POWER AND THE ENGINE SHUTS OFF WHILE DRIVING WITHOUT NOTICE ALONG WITH SUDDEN LACK OF POWER STEERING. MY SERVICE ENGINE LIGHT STAYED ON WHEN I STARTED THE VEHICLE BACK A SHORT TIME LATER. SEVERAL CARS HAD TO SWERVE FROM HITTING ME. I WAS ABLE TO MAKE IT TO GET A DIAGNOSTICS AND IT'S SAYING CRANKSHAFT POSITION SENSOR/ CAMSHAFT POSITION SENSOR. THE ENGI... Read more
Incident date: Oct 2, 2019
BETWEEN 40-50 MPH, ON A BUSY RURAL HIGHWAY, THE CAR WOULD OCCASIONALLY (ONCE IN 3 MONTHS) GO INTO LIMP MODE. THIS PROBLEM IS NOW OCCURRING WEEKLY! YOU CANNOT ACCELERATE MORE 2,000 RPMS WHEN THIS HAPPENS. YOU CAN MANUALLY SHIFT THE TRANSMISSION TO A HIGHER GEAR TO GET TO A SAFE SPOT TO PULL OVER. HOWEVER, IT FEELS LIKE THE TRANSMISSION MIGHT FALL OUT OF THE CAR WHEN SHIFTING. MOST OF THE TIME, WHEN... Read more
Incident date: Oct 2, 2019
BETWEEN 40-50 MPH, ON A BUSY RURAL HIGHWAY, THE CAR WOULD OCCASIONALLY (ONCE IN 3 MONTHS) GO INTO LIMP MODE. THIS PROBLEM IS NOW OCCURRING WEEKLY! YOU CANNOT ACCELERATE MORE 2,000 RPMS WHEN THIS HAPPENS. YOU CAN MANUALLY SHIFT THE TRANSMISSION TO A HIGHER GEAR TO GET TO A SAFE SPOT TO PULL OVER. HOWEVER, IT FEELS LIKE THE TRANSMISSION MIGHT FALL OUT OF THE CAR WHEN SHIFTING. MOST OF THE TIME, WHEN... Read more