Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,743 complaints for INFINITI
Incident date: Jan 13, 2021
TL* THE CONTACT OWNS A 2011 INFINITI G37. THE CONTACT STATED WHILE THE TURNING ON THE IGNITION, THE FRONT PASSENGER'S SIDE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LAKE NORMAN INFINITI (20435 CHARTWELL CENTER DR, CORNELIUS, NC 28031, (704) 464-4117) WHERE IT WAS DIAGNOSED WITH NEEDING THE FRONT PASSENGER SEAT TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE... Read more
Incident date: Jan 2, 2021
WHILE DRIVING MY 2011INFINITI QX56 TO WORK, THE SERVICE ENGINE LIGHT CAME ON AND THE VEHICLE START LOSING POWER AND SHAKING.AFTER CHECKING IT I HAD CODESPOO21,POO87 AND POO90. THE CODES ARE RELATED TO VVT SOLENOID AND HIGH PRESSURE FUEL PUMP.
Incident date: Jan 16, 2021
2019 INFINITI Q50 SUNROOF SHATTERED WHILE DRIVING ABOUT 65MPH DOWN THE HIGHWAY. THERE WERE NO VISIBLE ROCKS/DEBRIS ON ROADWAY OR SEEN COMING TOWARDS VEHICLE. SOUNDED LIKE A SHOT OR EXPLOSION AND MOST OF THE GLASS SEEMED TO SHATTER OUTWARDS
Incident date: Jan 16, 2021
2019 INFINITI Q50 SUNROOF SHATTERED WHILE DRIVING ABOUT 65MPH DOWN THE HIGHWAY. THERE WERE NO VISIBLE ROCKS/DEBRIS ON ROADWAY OR SEEN COMING TOWARDS VEHICLE. SOUNDED LIKE A SHOT OR EXPLOSION AND MOST OF THE GLASS SEEMED TO SHATTER OUTWARDS
Incident date: Dec 10, 2020
TRANSMISSION ISSUE ,BREAK ISSUE,ELECTRICAL ISSUE
Incident date: Dec 10, 2020
TRANSMISSION ISSUE ,BREAK ISSUE,ELECTRICAL ISSUE
Incident date: Dec 10, 2020
TRANSMISSION ISSUE ,BREAK ISSUE,ELECTRICAL ISSUE
Incident date: Jan 1, 2017
TL* THE CONTACT OWNS A 2011 INFINITI QX56. THE CONTACT STATED WHILE DRIVING 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SOUTHWEST INFINITI (10495 SOUTHWEST FWY, HOUSTON, TX 77074, (832) 742-1614) WHERE IT WAS DIAGNOSED WITH NEEDING THE CATALYTIC CONVERTER TO BE REPLACED. THE VEHICLE WAS REPAIRED HOW... Read more
Incident date: Jan 1, 2017
TL* THE CONTACT OWNS A 2011 INFINITI QX56. THE CONTACT STATED WHILE DRIVING 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SOUTHWEST INFINITI (10495 SOUTHWEST FWY, HOUSTON, TX 77074, (832) 742-1614) WHERE IT WAS DIAGNOSED WITH NEEDING THE CATALYTIC CONVERTER TO BE REPLACED. THE VEHICLE WAS REPAIRED HOW... Read more
Incident date: Dec 23, 2020
AFTER CAR SITS FOR 1~2 WEEKS BATTERY GOES DEAD. HAD TO THE DEALER AND REPLACED BATTERY. 3 MONTHS LATER SAME THING. BACK TO DEALER AND FOUND A DEFECTIVE BATTERY AND REPLACED, AGAIN. 2 MONTHS LATER SAME PROBLEM. BACK TO DEALER AND REQUESTED A PARASITIC DRAW TEST....NEGATIVE. SAME PROBLEM AGAIN, WENT TO DEALER AND THEY SUGGESTED TO DISABLE REMOTE START. DEALER HAS NO CLUE WHAT THE PROBLEM IS. THIS A... Read more
Incident date: Nov 12, 2020
2013 INFINITYM37S PASSENGER AIR BAG SENSOR MALFUNCTION, APPARENTLY SHUTTING OFF PASSENGER SIDE AIR BAG. THIS IS A SAFETY CONCERN AND THE NHTSA SHOULD MAKE NISSAN/ INFINITY MAKE CORRECTION TO THIS SENSOR, BEFORE MANY OWNERS OF THESE VEHICLE FAMILY ARE KILLED OR SEVERELY INJURED.
Incident date: Jan 6, 2021
CAR WILL STOP ACCELERATING WITH NO WARNINGS THEN WILL START BACK MOVE WHEN YOU LET THE SIT FOR AND HOUR. ENGINE LIGHT WILL NOT LIGHT UP WHEN THE INCIDENT HAPPENED SO THE PROBLEM CAN NOT BE DIAGNOSED UNTIL THE ENGINE COME ON. HOWEVER WHEN THE ENGINE LIGHT DOES COME YOU CAN TAKE TO DEALERSHIP AND THEY WILL TELL THAT THE TRANSMISSION SPEED SENSORS NEED TO BE REPLACED IN WHICH THE SENSOR IS LOCATED I... Read more
Incident date: Jan 1, 2020
SOMETHING IS WRONG WITH THEIR BCM AND DOOR LOCK ACTUATORS. THEY CONSTANTLY GO OUT, OR DO NOT FUNCTION ALL THE TIME.
Incident date: Jan 8, 2021
THE COOLING SYSTEM IN THIS VEHICLE HAS A TWO PART PERFORMED HOSE THAT CONNECTS THE ENGINE COOLING SYSTEM TO THE CABIN HEAT EXCHANGER. THE TWO PARTS ARE CONNECTED WITH A PLASTIC JUNCTION WITH TWO SPRING CLAMPS. THIS VEHICLE HAS APPROX 85K MILES AND STILL HAS THE ORIGINAL COOLANT. THIS JUNCTION DISINTEGRATED. IT APPEARS TO NOT BE COMPATIBLE WITH THE COOLANT. IT DELAMINATED AND SHEARED. LUCKILY IT BR... Read more
Incident date: Jan 8, 2021
THE COOLING SYSTEM IN THIS VEHICLE HAS A TWO PART PERFORMED HOSE THAT CONNECTS THE ENGINE COOLING SYSTEM TO THE CABIN HEAT EXCHANGER. THE TWO PARTS ARE CONNECTED WITH A PLASTIC JUNCTION WITH TWO SPRING CLAMPS. THIS VEHICLE HAS APPROX 85K MILES AND STILL HAS THE ORIGINAL COOLANT. THIS JUNCTION DISINTEGRATED. IT APPEARS TO NOT BE COMPATIBLE WITH THE COOLANT. IT DELAMINATED AND SHEARED. LUCKILY IT BR... Read more
Incident date: Sep 1, 2019
THE AIRBAG LIGHT ON THE DASH CAME ON FLASHING ONE DAY, AND HAS NEVER STOPPED. A MECHANIC CLEARED THE LIGHT ONCE WHEN I BROUGHT THE CAR IN FOR SOMETHING ELSE, AND THE LIGHT CAME BACK ON THE NEXT DAY. THE AIRBAG LIGHT ON THE DASH SAYS THAT THE AIRBAG IS OFF. FROM MY UNDERSTANDING, THIS MEANS THAT NONE OF THE AIRBAGS WILL DEPLOY IF THERE IS AN ACCIDENT. I AM VERY CONCERNED. THIS SEEMS LIKE A COMMON I... Read more
Incident date: Apr 9, 2020
TRANSMISSION PROBLEM P17F1
Incident date: Dec 27, 2020
II BOUGHT THIS VEHICLE IN 2019 WITH 16K ON IT THEY REPLACED THE TRANSFER CASE, WITH 73K ON IT I HAD TO REPLACE SAME TRANSFER CASE AGAIN, NOW WITH 93K ITS HAS LEAKED AGAIN. THIS IS A EXPENSIVE VENTURE AS 4 OTHER VEHICLE OWNERS ARE SUFFERING WITH THE SAME PROBLEM
Incident date: Dec 3, 2020
THE AIR BAG LIGHT JUST POPPED UP ON MY DASH BOARD
Incident date: Dec 3, 2020
THE AIR BAG LIGHT JUST POPPED UP ON MY DASH BOARD
Incident date: Jan 5, 2021
BEEN HAVING PROBLEMS LATELY WITH THE ENGINE LIGHT COMING ON AND THE SLIP AND VDC LIGHT ALSO
Incident date: Jan 5, 2021
BEEN HAVING PROBLEMS LATELY WITH THE ENGINE LIGHT COMING ON AND THE SLIP AND VDC LIGHT ALSO
Incident date: Jan 5, 2021
BEEN HAVING PROBLEMS LATELY WITH THE ENGINE LIGHT COMING ON AND THE SLIP AND VDC LIGHT ALSO
Incident date: Jan 4, 2021
I WAS DRIVING ON THE INTERSTATE AND MY VEHICLE STARTED ACTING LIKE IT WASN'T CHANGING INTO GEARS. RPM WAS BARELY MOVING. I SUSPECT IT'S THE TRANSMISSION.
Incident date: Jan 4, 2021
I PROCEEDED FROM A STOP SIGN AND ONCE I MADE IT TO MY DESTINATION WHICH WAS LESS THAN A 1/4 MILE THE CAR STARTED SPUTTERING ONCE I PULLED IN THE YARD. THE CHECK ENGINE LIGHT CAME ON, SO I LEFT TO GO BACK TO MY HOUSE AND IT STARTED ACTING FINE. I COULD SMELL FULL IN THE CABIN. I WAS COMING HOME ONE NIGHT AND IT DID THE SAME THING EXCEPT THE ENGINE LIGHT DIDN'T COME ON. THIS IS THE SECOND Q50 THAT H... Read more
Incident date: Jan 4, 2021
I PROCEEDED FROM A STOP SIGN AND ONCE I MADE IT TO MY DESTINATION WHICH WAS LESS THAN A 1/4 MILE THE CAR STARTED SPUTTERING ONCE I PULLED IN THE YARD. THE CHECK ENGINE LIGHT CAME ON, SO I LEFT TO GO BACK TO MY HOUSE AND IT STARTED ACTING FINE. I COULD SMELL FULL IN THE CABIN. I WAS COMING HOME ONE NIGHT AND IT DID THE SAME THING EXCEPT THE ENGINE LIGHT DIDN'T COME ON. THIS IS THE SECOND Q50 THAT H... Read more
Incident date: Dec 30, 2020
THE DASHBOARD HAS BEEN CRACKING WITH INFINITI OFFER NO HELP. NOW I ATTEMPTED ANOTHER TIME TO ADDRESS THE ISSUE WITH THEM, AND THE CRACKING HAS HAPPENED IN THE PASSENGER AIRBAG AREA, WHERE MY CONCERN IS SHOULD THIS AIRBAG DEPLOY, THERE WILL BE SHARP DASHBOARD PLASTIC FLYING AS A RESULT.
Incident date: Dec 30, 2020
THE DASHBOARD HAS BEEN CRACKING WITH INFINITI OFFER NO HELP. NOW I ATTEMPTED ANOTHER TIME TO ADDRESS THE ISSUE WITH THEM, AND THE CRACKING HAS HAPPENED IN THE PASSENGER AIRBAG AREA, WHERE MY CONCERN IS SHOULD THIS AIRBAG DEPLOY, THERE WILL BE SHARP DASHBOARD PLASTIC FLYING AS A RESULT.
Incident date: Jan 4, 2020
THE VEHICLE WILL LOSE POWER TO THE BRAKES WHILE DRIVING INTERMITTENTLY. WHEN PROBLEM OCCURS YOU WILL LOSE POWER STEERING AND PRESSURE TO BRAKING SYSTEM. ALSO THE DRIVER HID HEADLAMP GETS MOISTURE IN IT WHENEVER IT RAINS. I HAVE HAD TO REPLACE THE HID BULB ABOUT 6 TIMES IN THE PAST YEAR. ALSO THERE SEEMS TO BE AN ELECTRICAL ISSUE WITH THE ONBOARD COMPUTER THAT CAUSES THE TACHOMETER TO NOT WORK ... Read more
Incident date: Jan 4, 2020
THE VEHICLE WILL LOSE POWER TO THE BRAKES WHILE DRIVING INTERMITTENTLY. WHEN PROBLEM OCCURS YOU WILL LOSE POWER STEERING AND PRESSURE TO BRAKING SYSTEM. ALSO THE DRIVER HID HEADLAMP GETS MOISTURE IN IT WHENEVER IT RAINS. I HAVE HAD TO REPLACE THE HID BULB ABOUT 6 TIMES IN THE PAST YEAR. ALSO THERE SEEMS TO BE AN ELECTRICAL ISSUE WITH THE ONBOARD COMPUTER THAT CAUSES THE TACHOMETER TO NOT WORK ... Read more
Incident date: Jan 4, 2020
THE VEHICLE WILL LOSE POWER TO THE BRAKES WHILE DRIVING INTERMITTENTLY. WHEN PROBLEM OCCURS YOU WILL LOSE POWER STEERING AND PRESSURE TO BRAKING SYSTEM. ALSO THE DRIVER HID HEADLAMP GETS MOISTURE IN IT WHENEVER IT RAINS. I HAVE HAD TO REPLACE THE HID BULB ABOUT 6 TIMES IN THE PAST YEAR. ALSO THERE SEEMS TO BE AN ELECTRICAL ISSUE WITH THE ONBOARD COMPUTER THAT CAUSES THE TACHOMETER TO NOT WORK ... Read more
Incident date: Jan 2, 2014
DASH IS CRACKING AND PEELING IN SEVERAL AREAS
Incident date: Nov 11, 2019
WHEN THE STEERING WHEEL IS ADJUSTED TO A NORMAL SETTING THE CASING POPS AND IT BECOMES VERY DIFFICULT TO TURN THE WHEEL.
Incident date: Dec 21, 2020
UPON STARTING THE 2009 G37 WITH JUST OVER 73K MILES ON IT, THE AIRBAG LIGHT BEGAN FLASHING.THE FOLLOWING WEEK, ON DECEMBER 28, 2020, I TOOK THE CAR TO SEWELL INFINITI OF FT. WORTH TO HAVE THE PROBLEM DIAGNOSED. THE FAULT CODE "B1018 OCCUPANT SENSOR UNIT FAIL" WAS FOUND. THE ONLY REMEDY IS TO REPLACE THE PASSENGER SEAT LOWER CUSHION ASSEMBLY FOR $6575.89. THE UPSHOT IS THE CAR IS UNSAFE TO DRIVE W... Read more
Incident date: Dec 1, 2020
CHASSIS CONTROL SYSTEM ERROR MESSAGE COMES UP. NORMAL DRIVING. PARKED AND NEXT DAY ERROR MESSAGE DISPLAYS. DRIVING NOT YET AFFECTED. DEALERSHIP SAYS THEY KNOW OF ERROR MESSAGE.
Incident date: Dec 1, 2020
CHASSIS CONTROL SYSTEM ERROR MESSAGE COMES UP. NORMAL DRIVING. PARKED AND NEXT DAY ERROR MESSAGE DISPLAYS. DRIVING NOT YET AFFECTED. DEALERSHIP SAYS THEY KNOW OF ERROR MESSAGE.
Incident date: Dec 1, 2020
CHASSIS CONTROL SYSTEM ERROR MESSAGE COMES UP. NORMAL DRIVING. PARKED AND NEXT DAY ERROR MESSAGE DISPLAYS. DRIVING NOT YET AFFECTED. DEALERSHIP SAYS THEY KNOW OF ERROR MESSAGE.
Incident date: Dec 22, 2020
WE OWN THIS VEHICLE FOR ALMOST THREE YEARS, SEVERAL TIME THE TRANSMISSION SEEMS SLUGGISH, SHUTTER, AND STOP IN HIGH WAYS WHILE IT ALMOST CAUSED SEVERAL ACCIDENTS. I PULLED IT ON SIDE GET IT TOWED TO DEALERSHIP AND WAS TOLD THE TRANSMISSION FAILED AND TOLD TO CALL INFINITI CONSUMER SERVICES, I DID THAT BUT WAS TOLD TO BAD WE CAN'T DO ANYTHING, IT SEEMS THAT SEVERAL OWNERS HAVE THE SAME KIND OF ISSU... Read more
Incident date: Dec 13, 2020
THE PASSENGER AIRBAG LIGHT IS BLINKING DUE TO A FAULTY SENSOR CONTAINED IN THE PASSENGER SEAT. IF THIS LIGHT DOES NOT TURN OFF, NO AIRBAGS WILL DEPLOY IN THE EVENT OF AN ACCIDENT, WHICH IS A HUGE SAFETY ISSUE. INFINITI CHARGES MORE THAN $7000 TO REPLACE THE SENSOR AND THE SEAT TO FIX THIS OUT OF WARRANTY. INFINITI REFUSES TO DO A RECALL FOR THIS ISSUE WHICH HAS BEEN FOUND TO BE VERY COMMON IN NISS... Read more
Incident date: Dec 13, 2020
THE PASSENGER AIRBAG LIGHT IS BLINKING DUE TO A FAULTY SENSOR CONTAINED IN THE PASSENGER SEAT. IF THIS LIGHT DOES NOT TURN OFF, NO AIRBAGS WILL DEPLOY IN THE EVENT OF AN ACCIDENT, WHICH IS A HUGE SAFETY ISSUE. INFINITI CHARGES MORE THAN $7000 TO REPLACE THE SENSOR AND THE SEAT TO FIX THIS OUT OF WARRANTY. INFINITI REFUSES TO DO A RECALL FOR THIS ISSUE WHICH HAS BEEN FOUND TO BE VERY COMMON IN NISS... Read more
Incident date: Dec 13, 2020
THE PASSENGER AIRBAG LIGHT IS BLINKING DUE TO A FAULTY SENSOR CONTAINED IN THE PASSENGER SEAT. IF THIS LIGHT DOES NOT TURN OFF, NO AIRBAGS WILL DEPLOY IN THE EVENT OF AN ACCIDENT, WHICH IS A HUGE SAFETY ISSUE. INFINITI CHARGES MORE THAN $7000 TO REPLACE THE SENSOR AND THE SEAT TO FIX THIS OUT OF WARRANTY. INFINITI REFUSES TO DO A RECALL FOR THIS ISSUE WHICH HAS BEEN FOUND TO BE VERY COMMON IN NISS... Read more
Incident date: Sep 12, 2020
WHILE DRIVING THE CAR I NOTICED THAT EVERY TIME I HIT A BUMP OR DIP IN THE ROAD, IT FEELS LIKE I AM GOING TO LOSE CONTROL OF THE VEHICLE. THE CAR IS EXTREMELY HARD TO CONTROL WHEN HITTING A BUMP ON THE STREET OR HIGHWAY AND IT'S SCARY. I ALSO NOTICED THAT THE CAR JERKS VIOLENTLY WHEN CHANGING GEARS IN THE AUTOMATIC TRANSMISSION. I BOUGHT THE CAR IN MAY OF THIS YEAR, ITS UNDER 100K MILES. I CON... Read more
Incident date: Sep 12, 2020
WHILE DRIVING THE CAR I NOTICED THAT EVERY TIME I HIT A BUMP OR DIP IN THE ROAD, IT FEELS LIKE I AM GOING TO LOSE CONTROL OF THE VEHICLE. THE CAR IS EXTREMELY HARD TO CONTROL WHEN HITTING A BUMP ON THE STREET OR HIGHWAY AND IT'S SCARY. I ALSO NOTICED THAT THE CAR JERKS VIOLENTLY WHEN CHANGING GEARS IN THE AUTOMATIC TRANSMISSION. I BOUGHT THE CAR IN MAY OF THIS YEAR, ITS UNDER 100K MILES. I CON... Read more
Incident date: Sep 12, 2020
WHILE DRIVING THE CAR I NOTICED THAT EVERY TIME I HIT A BUMP OR DIP IN THE ROAD, IT FEELS LIKE I AM GOING TO LOSE CONTROL OF THE VEHICLE. THE CAR IS EXTREMELY HARD TO CONTROL WHEN HITTING A BUMP ON THE STREET OR HIGHWAY AND IT'S SCARY. I ALSO NOTICED THAT THE CAR JERKS VIOLENTLY WHEN CHANGING GEARS IN THE AUTOMATIC TRANSMISSION. I BOUGHT THE CAR IN MAY OF THIS YEAR, ITS UNDER 100K MILES. I CON... Read more
Incident date: Dec 21, 2020
VEHICLE WAS IN MOTION ON A CITY STREET WHEN THE ENGINE SEEMED TO ACQUIRE A LIFE OF ITS OWN AND SPED UP, UNRESPONSIVE TO DRIVERS APPLICATION OF BRAKES FOR SEVERAL SECONDS.AS DRIVER BROUGHT THE VEHICLE TO A STOP, A PUFF OF WHITE SMOKE EMERGED FROM UNDER THE HOOD.
Fire
Incident date: Dec 21, 2020
VEHICLE WAS IN MOTION ON A CITY STREET WHEN THE ENGINE SEEMED TO ACQUIRE A LIFE OF ITS OWN AND SPED UP, UNRESPONSIVE TO DRIVERS APPLICATION OF BRAKES FOR SEVERAL SECONDS.AS DRIVER BROUGHT THE VEHICLE TO A STOP, A PUFF OF WHITE SMOKE EMERGED FROM UNDER THE HOOD.
Fire
Incident date: Dec 21, 2020
VEHICLE WAS IN MOTION ON A CITY STREET WHEN THE ENGINE SEEMED TO ACQUIRE A LIFE OF ITS OWN AND SPED UP, UNRESPONSIVE TO DRIVERS APPLICATION OF BRAKES FOR SEVERAL SECONDS.AS DRIVER BROUGHT THE VEHICLE TO A STOP, A PUFF OF WHITE SMOKE EMERGED FROM UNDER THE HOOD.
Fire
Incident date: Dec 20, 2020
TRAVELING ON A SLIGHT INCLINE ON A CITY STREET AT 15 TO 25 MPH THE VEHICLE HAS SEVERE SHUDDERS\STUTTERS\JERKING AND HAS POOR ACCELERATION THAT PREVENTS THE DRIVER FROM MANEUVERING AND AVOIDING OTHER VEHICLES.
Incident date: Nov 4, 2020
WHEN THE VEHICLE IS STOPPED ON A MODERATE GRADE HILL IT WILL NOT GO FORWARD WHEN THE ACCELERATOR IS PUSHED. THE MOTOR RPMS INCREASE BUT NO POWER IS TRANSMITTED TO THE WHEELS. THE CAR MUSH BE ALLOWED TO ROLL BACKWARDS BEFORE THE TRANSMISSION ENGAGES AND MOVES THE CAR FORWARD.
Incident date: Dec 19, 2020
WHILE I WAS TRAVELING ON THE HIGHWAY AT 70MPH, THE GLASS FROM MY SUNROOF FLEW OFF OF MY VEHICLE ONTO ON COMING TRAFFIC. THERE IS NO ACTIVE RECALL FOR THIS AND IT SEEMS THAT MAY OTHER PEOPLE HAVE HAD THIS SAME ISSUE.