Showing 9,875 complaints for INFINITI
Incident date: Mar 12, 2003
I AM A 5'2" FEMALE AND HAVE A NEW G35 SPORT COUPE. THE SEAT BELT SHOLDER STRAP CUTS INTO MY NECK DO TO THE FACT THE STARTING POINT OF THE SEAT BELT IS TOO FAR BACK WHEN I ADJUST MY SEAT FORWARD IN ORDER TO REACH THE FOOT PEDALS. I HAVE CONTACTED THE DEALER AND THE CONSUMER DEPT. AT INFINTI AND THEY SAY THERE IS NOTHING THEY CAN DO. IF I WERE TO BE IN AN ACCIDENT, THIS SHOULDER BELT WOULD SURLEY CU
... T INTO MY NECK AND CAUSE MORE HARM THAN GOOD. PLEASE ADVISE. *AKRead more
Incident date: Dec 21, 2001
FRONT END PULLS DANGEROUSLY & POWERFUL TO ONE SIDE OR ANOTHER, FRONT END PLAY FREELY AND UNCONTROLLABLE. DOOR LOCKS AUTOMATICALLY WITH MY KEYS IN CAR, FRONT DASH ELECTRICAL JUMPS AROUND, WHEN I PRESS THE GAS PEDAL NOTHING HAPPENS. *AK ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****760753
Crash
1 injured
Incident date: Dec 21, 2001
FRONT END PULLS DANGEROUSLY & POWERFUL TO ONE SIDE OR ANOTHER, FRONT END PLAY FREELY AND UNCONTROLLABLE. DOOR LOCKS AUTOMATICALLY WITH MY KEYS IN CAR, FRONT DASH ELECTRICAL JUMPS AROUND, WHEN I PRESS THE GAS PEDAL NOTHING HAPPENS. *AK ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****760753
Crash
1 injured
Incident date: Dec 21, 2001
FRONT END PULLS DANGEROUSLY & POWERFUL TO ONE SIDE OR ANOTHER, FRONT END PLAY FREELY AND UNCONTROLLABLE. DOOR LOCKS AUTOMATICALLY WITH MY KEYS IN CAR, FRONT DASH ELECTRICAL JUMPS AROUND, WHEN I PRESS THE GAS PEDAL NOTHING HAPPENS. *AK ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****760753
Crash
1 injured
Incident date: May 27, 2003
MECHANICAL BREAKDOWN OF TRANSFER CASE. EARLIER REPORT (SERVICE BULLETIN NUMBER ITB99049FILED WITH NHTSA DOCUMENTED A WHINING NOISE FROM TRANSFER CASE.
Incident date: Apr 20, 2003
THE AIR BAG MODULE WAS REPLACED 3 TIMES, BECAUSE THE AIR BAG LIGHT CONTINUED TO ILLUMINATE. *JB RETURNED USPS, 2ND ATTEMPT MADE ON 06/08/07 FAILED. *LJ
Incident date: Apr 14, 2003
2002 INFINITY G20 PURCHASED BRAND NEW- 5/0. DRIVEN VERY INFREQUENTLY. SINCE 9/02 EXPERIENCED PROBLEMS W/ CAR PULLING TO ONE SIDE ON 2 SEPARATE OCCASIONS. DEALER CLAIMED 3 RIMS WERE BENT THE FIRST INCIDENT AND 2 BENT THE SECOND INSTANCE. SEEM HIGHLY UNLIKELY THAT A LUXURY CAR RIMS CAN BE BENT WITH SUCH LIMITED YET EXTREMELY CAREFUL DRIVING. DEALER GAVE NO FURTHER ASSISTANCE. *NLM
Incident date: May 9, 2003
2003 G35 CP 6 SPD I WAS DRIVING ON THE 60 FWY GOING WEST @ 2:30 AM, TRAVELING ABOUT 65 MPH & ALL OF A SUDDEN, THE CAR SPIN OUT & SKIDDED ACROSS THE FREEWAY ONTO THE DIRT ALMOST HIT THE CENTER DIVIDER. I WAS SHOCK! I WAS THINKING MAN... WHAT DID IT JUST HAPPEN? FIRST I THOUGHT THERE WERE STUFF LIKE GREASE ON THE FWY THAT CAUSE THE SPIN OUT. BUT I WALK TO THE FREEWAY & THERE WAS NOTHING ON THE FWY.
... SO I GOT BACK INTO MY CAR TRY TO MOVE THE CAR, BUT IT WOULD NOT MOVE. IT SEEMS LIKE THE REAR-WHEEL BRAKE IS LOCKED, THE CAR WILL NOT MOVE. SO I CALL THE TOW TRUCK & TOW MY CAR TO THE DEALER IN RIVERSIDE. THEN WHEN THE CAR GOT TO THE DEALER, THE MECHANIC WENT UNDERNEATH AND FOUND OUT THERE WERE PLASTIC GOT CAUGHT AROUND THE DRIVESHAFT. THEN THEY JACKED UP THE CAR TO REMOVE THE PLASTIC, THEY'VE FIND OUT THAT THE BRAKE LINES ARE TWISTED, THAT'S WHY THE REAR BRAKE LOCKED UP. SO AFTER THE DEALER GAVE ME A QUOTE TO REPLACE THE BRAKE LINES. AND I ASK THEM ISN'T THAT A DEFECT FROM MANUFACTURE? THEY TOLD ME NO, THEY BLAME ON ME THAT I RAN OVER THE PLASTIC & CAUSE THE BRAKE TO LOCKED. DOES IT MAKE SENSE TO YOU? BRAKE IS CONTROL BY THE DRIVER, NOT ANY OBJECTS ON THE ROAD. LUCKY THERE WAS NO CARS AROUND AT THAT TIME. AND ALSO THERE WAS NOT A FREEWAY DIVIDER RIGHT NEXT TO ME, OR ELSE WHO KNOWS WHAT COULD OF HAPPEN. I COULD CAUSE A BIG ACCIDENT. SO TO ME, THIS IS A VERY MAJOR SAFETY ISSUE & NOW I DO NOT FEEL SAFETY & COMFORTABLE DRIVING THAT CAR ANYMORE, AFTER I HAD ALMOST LOST MY LIFE. THIS INCIDENT HAPPEN ONCE & IT WILL HAPPEN AGAIN. AND IM NOT DOWN TO GO THROUGH IT AGAIN. SO NOW, I AM REQUESTING THE DEALER TO TAKE BACK THE CAR. THE CAR IS ONLY 9 DAYS OLD AND ONLY HAVE A FEW HUNDRED OF MILES ON IT. I SPOKE TO THE DEALER, BUT THEY SAID THEY WILL NOT TAKE BACK THE CAR. CAN YOU GUYS HELP ME OUT HERE? *JBRead more
Incident date: May 8, 2003
WHEN THE DRIVER APPLIED THE BRAKES THE VEHICLE VIBRATED. *NLM
Incident date: May 6, 2003
97 INFINITI QX4 HAS KNOWN EXHAUST MANIFOLD ISSUES WHICH A RECALL HAS NOT BEEN ISSUED BY NISSAN MOTOR COMPANY.*JB
Incident date: Apr 28, 2003
AIR VENTS MAKES LOUD CRACKLING NOISE WHEN TURNING ON THE HEATER FAN WHEN CAR IS STILL COLD. *NLM
Crash
Fire
Incident date: Apr 29, 2003
WHILE APPLYING THE BRAKES THE PEDAL WENT TO THE FLOOR AND THE ABS LIGHT ILLUMINATED. *NLM
Incident date: Mar 29, 2003
FRONT SEAT PASSENGER - 5'9" SITTING ALL THE WAY BACK WITH SEAT BELT ON. LIFTED LEFT ARM UP JUST BEFORE FRONT END CRASH IMPACT AND SUFFERED A BAD FRACTURE REQUIRING SURGERY AND PIN PLACEMENT TO LEFT DISTAL RADIUS (FOREARM BONE NEAR WRIST ON THUMB SIDE). 1998 INFINITY Q45. *NLM
Crash
1 injured
PROBLEMS WITH VEHICLE HEAD LIGHT SWITCH, WHEN TRYING TO DIM THE LIGHTS THEY TURN OFF. MR *TS
THE CONSUMER HAD TO USE EXCESSIVE FORCE TO STEER THE VEHICLE. THE DEALER STATED THE POWER STEERING SYSTEM WAS LEAKING FLUID AND NEEDED TO BE SERVICED. THE PROBLEM RE-OCCURRED, AND THEN THE DEALER STATED THE RACK AND PINION NEEDED TO BE REPLACED. *JB
THE CONSUMER HAD TO USE EXCESSIVE FORCE TO STEER THE VEHICLE. THE DEALER STATED THE POWER STEERING SYSTEM WAS LEAKING FLUID AND NEEDED TO BE SERVICED. THE PROBLEM RE-OCCURRED, AND THEN THE DEALER STATED THE RACK AND PINION NEEDED TO BE REPLACED. *JB
Incident date: Apr 4, 2003
I OWN A 2003 INFINITI G35. THE CAR IS 7 MONTHS OLD WITH LESS THAN 10,000 MILES ON IT. I WAS TOLD BY MY DEALERSHIP THAT I HAD NO FRONT BRAKES. I BROUGHT THE CAR IN BECAUSE 3 LIGHTS WERE LIGHTING UP ON MY DASH FOR A COUPLE OF DAYS: THE BRAKE LIGHT, THE SLIP LIGHT, AND THE VDC OFF LIGHT. I WAS SHOCKED TO LEARN THAT I DIDN'T HAVE ANY FRONT BRAKES. TO ME, THIS IS DEFINITELY A SAFETY ISSUE. *JB
Incident date: Mar 31, 2003
THE VEHICLE EXPERIENCED THE SAME PROBLEM AS STATED IN RECALL#95I00600 -FUEL INJECTION, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *JB
Incident date: Mar 14, 2003
I RECENTLY TOOK DELIVERY OF A NEW INFINITY FX45. IT NOW HAS ABOUT 600 MILES ON IT. THE HEADLIGHTS ARE AIMED TOO LOW TO ILLUMINATE THE ROAD AHEAD. VISIBILITY IS SEVERELY LIMITED TO ABOUT 2+ CAR LENGTHS AHEAD. I CANNOT MAINTAIN MINIMAL SPEED ON AN UNLIT HIGHWAY, OR WHEN OTHER CARS ARE NOT TRAVELING WITH ME. THE DEALER STATES THAT THE HEADLIGHTS ARE "WITHIN FACTOR SPEC" AND WILL DO NOTHING TO ASS
... IST. HE WILL NOT CHECK IT AT NIGHT; NOR WILL HE CHECK MY CAR AGAINST OTHERS IN THE SHOP OR ON THE DEALERSHIP FLOOR. THE DEALER ADDS THAT IT IS IMPOSSIBLE TO ADJUST THESE LIGHTS AS THERE IS NO ADJUSTMENT CAPABILITY BUILT INTO THE HEADLIGHT MODULE. THE DEALER, PEPE INFINITY, WHITE PLAINS, NY 10601, WILL NO LONGER DISCUSS THE PROBLEM WITH ME; NOR HAS ANYONE CONTACTED ME TO ATTEMPT TO RESOLVE THE ISSUE. IF I CANNOT DRIVE THE CAR AFTER DARK, I WANT TO GET ANOTHER CAR OR HAVE THE PROBLEM FIXED. INFINITY USA SAYS EXACTLY THE SAME THING. THEIR POSITION IS THAT IF INFINITY RELEASED THE CAR, IT MUST MEET ALL FEDERAL SPECIFICATIONS, AND WILL DO NOTHING MORE. THEY DID AGREE TO LET ME VISIT ANOTHER INFINITY DEALER TO "INDEPENDENTLY" CHECK THE HEADLIGHTS, BUT IT WILL PROBABLY BE AT MY OWN EXPENSE. IN THE MEANTIME, THE CAR IS VIRTUALLY UNDRIVEABLE AT NIGHT UNLESS DRIVEN IN A LIGHTED AREA AND AT LOW SPEEDS. *NLMRead more
Incident date: Mar 12, 2003
I AM THE OWNER OF A 1995 INFINITI G20 (VIN# [XXX]) WITH 110,135 MILES. ONE DAY, UPON OPENING MY TRUNK TO PLACE GROCERIES IN IT, THE TRUNK SLAMMED DOWN ON THE BACK OF MY HEAD AND NECK WHILE BENDING OVER TO PUT SOME ITEMS DEEP INTO IT. THE TRUNK SLAMMED DOWN WITH SUCH FORCE THAT I ENDED UP WITH A CONCUSSION AND BRUISED SPINE PER 2 DOCTORS THAT EXAMINED ME AFTERWARDS. THE 2 SUPPORTING TRUNK GAS L
... IFTS WERE WORN, HOWEVER, THEY SHOULD NOT HAVE PRODUCED A FORCE GREAT ENOUGH TO CAUSE SERIOUS INJURY OR HARM WHEN THE TRUNK IS IN THE FULLY OPEN POSITION. I FEEL THAT THIS IS AN ENGINEERING SAFETY DEFECT ON THE PART OF INFINITI/NISSAN AND SOMETHING SHOULD BE DONE TO RECTIFY THIS HORRIBLE SAFETY PROBLEM. THIS TRUNK SHOULD BE CONSIDERED HAZARDOUS. *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
1 injured
Incident date: Mar 16, 2003
WHILE PARKED THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD. *NLM
Fire
WHILE DRIVING THE ENGINE STALLED AND RESULTED IN LOSS OF POWER STEERING AND POWER BRAKES. *NLM THE ENGINE LIGHT WAS ALWAYS ON, BAD CARBON FUMES,THE TRANSMISSION GAINED SPEED ON IT'S OWN, STALLED WHILE TURNING, AND GOING UP HILL'S, AND BLACK SMOKE HAD COME FROM THE VEHICLE. SCC
WHILE DRIVING THE ENGINE STALLED AND RESULTED IN LOSS OF POWER STEERING AND POWER BRAKES. *NLM THE ENGINE LIGHT WAS ALWAYS ON, BAD CARBON FUMES,THE TRANSMISSION GAINED SPEED ON IT'S OWN, STALLED WHILE TURNING, AND GOING UP HILL'S, AND BLACK SMOKE HAD COME FROM THE VEHICLE. SCC
THE VEHICLE EXPERIENCED THE FOLLOWING:THE ENGINE SHAKED, AND WAS NOISY, FRONT END SHAKED AND PULLED, THE DOOR LOCKED BY ITSELF WHEN IT WAS SLAMMED, THE ACCELERATION PEDAL DID NOTHING WHEN DRIVEN IN HIGH SPEEDS, THE CLOCK KNOB WAS INOPERATIVE, FRONT DASH HAD ELECTRICAL PROBLEMS, GAS MILEAGE WAS ABNORMAL, CD PLAYER WAS INOPERATIVE, AND THERE WAS A RATTLE NOISE INSIDE OF THE VEHICLE. THE CONSUMER H
... AD LOSS CONTROL OF THE VEHICLE DUE TO THE FRONT END PROBLEMS, THERE WAS EXCESSIVE PLAY, WHEN GOING OVER BUMPS, THE DEALER STATED THE VEHICLE WAS NORMAL. SCC *JBRead more
THE VEHICLE EXPERIENCED THE FOLLOWING:THE ENGINE SHAKED, AND WAS NOISY, FRONT END SHAKED AND PULLED, THE DOOR LOCKED BY ITSELF WHEN IT WAS SLAMMED, THE ACCELERATION PEDAL DID NOTHING WHEN DRIVEN IN HIGH SPEEDS, THE CLOCK KNOB WAS INOPERATIVE, FRONT DASH HAD ELECTRICAL PROBLEMS, GAS MILEAGE WAS ABNORMAL, CD PLAYER WAS INOPERATIVE, AND THERE WAS A RATTLE NOISE INSIDE OF THE VEHICLE. THE CONSUMER H
... AD LOSS CONTROL OF THE VEHICLE DUE TO THE FRONT END PROBLEMS, THERE WAS EXCESSIVE PLAY, WHEN GOING OVER BUMPS, THE DEALER STATED THE VEHICLE WAS NORMAL. SCC *JBRead more
THE VEHICLE EXPERIENCED THE FOLLOWING:THE ENGINE SHAKED, AND WAS NOISY, FRONT END SHAKED AND PULLED, THE DOOR LOCKED BY ITSELF WHEN IT WAS SLAMMED, THE ACCELERATION PEDAL DID NOTHING WHEN DRIVEN IN HIGH SPEEDS, THE CLOCK KNOB WAS INOPERATIVE, FRONT DASH HAD ELECTRICAL PROBLEMS, GAS MILEAGE WAS ABNORMAL, CD PLAYER WAS INOPERATIVE, AND THERE WAS A RATTLE NOISE INSIDE OF THE VEHICLE. THE CONSUMER H
... AD LOSS CONTROL OF THE VEHICLE DUE TO THE FRONT END PROBLEMS, THERE WAS EXCESSIVE PLAY, WHEN GOING OVER BUMPS, THE DEALER STATED THE VEHICLE WAS NORMAL. SCC *JBRead more
THE VEHICLE EXPERIENCED THE FOLLOWING:THE ENGINE SHAKED, AND WAS NOISY, FRONT END SHAKED AND PULLED, THE DOOR LOCKED BY ITSELF WHEN IT WAS SLAMMED, THE ACCELERATION PEDAL DID NOTHING WHEN DRIVEN IN HIGH SPEEDS, THE CLOCK KNOB WAS INOPERATIVE, FRONT DASH HAD ELECTRICAL PROBLEMS, GAS MILEAGE WAS ABNORMAL, CD PLAYER WAS INOPERATIVE, AND THERE WAS A RATTLE NOISE INSIDE OF THE VEHICLE. THE CONSUMER H
... AD LOSS CONTROL OF THE VEHICLE DUE TO THE FRONT END PROBLEMS, THERE WAS EXCESSIVE PLAY, WHEN GOING OVER BUMPS, THE DEALER STATED THE VEHICLE WAS NORMAL. SCC *JBRead more
THE VEHICLE EXPERIENCED THE FOLLOWING:THE ENGINE SHAKED, AND WAS NOISY, FRONT END SHAKED AND PULLED, THE DOOR LOCKED BY ITSELF WHEN IT WAS SLAMMED, THE ACCELERATION PEDAL DID NOTHING WHEN DRIVEN IN HIGH SPEEDS, THE CLOCK KNOB WAS INOPERATIVE, FRONT DASH HAD ELECTRICAL PROBLEMS, GAS MILEAGE WAS ABNORMAL, CD PLAYER WAS INOPERATIVE, AND THERE WAS A RATTLE NOISE INSIDE OF THE VEHICLE. THE CONSUMER H
... AD LOSS CONTROL OF THE VEHICLE DUE TO THE FRONT END PROBLEMS, THERE WAS EXCESSIVE PLAY, WHEN GOING OVER BUMPS, THE DEALER STATED THE VEHICLE WAS NORMAL. SCC *JBRead more
THE VEHICLE EXPERIENCED THE FOLLOWING:THE ENGINE SHAKED, AND WAS NOISY, FRONT END SHAKED AND PULLED, THE DOOR LOCKED BY ITSELF WHEN IT WAS SLAMMED, THE ACCELERATION PEDAL DID NOTHING WHEN DRIVEN IN HIGH SPEEDS, THE CLOCK KNOB WAS INOPERATIVE, FRONT DASH HAD ELECTRICAL PROBLEMS, GAS MILEAGE WAS ABNORMAL, CD PLAYER WAS INOPERATIVE, AND THERE WAS A RATTLE NOISE INSIDE OF THE VEHICLE. THE CONSUMER H
... AD LOSS CONTROL OF THE VEHICLE DUE TO THE FRONT END PROBLEMS, THERE WAS EXCESSIVE PLAY, WHEN GOING OVER BUMPS, THE DEALER STATED THE VEHICLE WAS NORMAL. SCC *JBRead more
THE VEHICLE EXPERIENCED THE FOLLOWING:THE ENGINE SHAKED, AND WAS NOISY, FRONT END SHAKED AND PULLED, THE DOOR LOCKED BY ITSELF WHEN IT WAS SLAMMED, THE ACCELERATION PEDAL DID NOTHING WHEN DRIVEN IN HIGH SPEEDS, THE CLOCK KNOB WAS INOPERATIVE, FRONT DASH HAD ELECTRICAL PROBLEMS, GAS MILEAGE WAS ABNORMAL, CD PLAYER WAS INOPERATIVE, AND THERE WAS A RATTLE NOISE INSIDE OF THE VEHICLE. THE CONSUMER H
... AD LOSS CONTROL OF THE VEHICLE DUE TO THE FRONT END PROBLEMS, THERE WAS EXCESSIVE PLAY, WHEN GOING OVER BUMPS, THE DEALER STATED THE VEHICLE WAS NORMAL. SCC *JBRead more
THE VEHICLE EXPERIENCED THE FOLLOWING:THE ENGINE SHAKED, AND WAS NOISY, FRONT END SHAKED AND PULLED, THE DOOR LOCKED BY ITSELF WHEN IT WAS SLAMMED, THE ACCELERATION PEDAL DID NOTHING WHEN DRIVEN IN HIGH SPEEDS, THE CLOCK KNOB WAS INOPERATIVE, FRONT DASH HAD ELECTRICAL PROBLEMS, GAS MILEAGE WAS ABNORMAL, CD PLAYER WAS INOPERATIVE, AND THERE WAS A RATTLE NOISE INSIDE OF THE VEHICLE. THE CONSUMER H
... AD LOSS CONTROL OF THE VEHICLE DUE TO THE FRONT END PROBLEMS, THERE WAS EXCESSIVE PLAY, WHEN GOING OVER BUMPS, THE DEALER STATED THE VEHICLE WAS NORMAL. SCC *JBRead more
Incident date: Feb 18, 2003
TRANSMISSION FAILURE. AUTOMOBILE WELL MAINTAINED PRIOR TO INCIDENT. *JB
Incident date: Feb 25, 2003
CAN NOT HEAR TURN SIGNAL INDICATOR.*JB
Incident date: Jan 20, 2003
VEHICLE ROTORS HAVE WARPED FOUR TIMES NEEDING RESURFACING EACH TIME. THIS PROBLEM HAPPENS EVERY FIFTEEN THOUSAND MILES. THIS IS NOT NORMAL. THE FIRST TIME THEY WARPED WAS AT 15,281 MILES,THEN AT 32,555,49,767 NOW THE PROBLEM HAS SURFACED AGAIN AT 61,434 MILES. DOES THE RESURFACING OF THE ROTORS COMPROMISE THE STRENGTH OF THE ROTORS? HOW MANY TIMES CAN THIS BE DONE?
Incident date: Nov 22, 2002
BOUGHT NEW CAR,NEVER IN AN ACCIDENT.EXCLT COND EXPT TOP COAT PAINT IS PEELING FROM HOOD ROOF TRUNK.WAS SENT TO A SPECIALIST AND THEY INFORMED ME THAT IT COULDN'T BE CHEMICALS BECAUSE IF CHEMS HAD FALLEN ON THE CAR IT WOULD HAVE EATEN THRU ALL COATS.11/22/02 TOOK THE CAR TO JOE VALENTI LYNNE'S INFINITI HE TOOK DIG PICS, SUBMITTED THEM TO INFINITI.12/3 CLAIMED THAT IT WAS BIRD DROPPINGS OR CHEMS HAD
... FALLEN ON CAR.TOLD JOE WHY DOES IT CONTINUE TO APPEAR IN DIFF. LOCATIONS & IT DIDN'T EAT ALL THE WAY THRU PAINT.HE SAID THAT THE CASE WAS CLOSED.CALLED CUST SVC DARRYL IN REGARDS TO THE DECISION.DARRYL SAID,JOE CLAIMED THE CAR HAD CHEM DAMAGE.12/6 CALLED JOE HE SAID HE NEVER SAID THAT.12/11SPOKE TO DEBORA FREDRICK (SUP CUST SVC), SAID JOE WAS LYING.NOTHING RESOLVED.12/16 KIRK QUINONES SVC MGRINFINITI TOLD ME WILL CALL INFINITI TO SEE IF SOMEONE WILL LOOK AT THE CAR IN PERSON.12/17 KIRK CALLED AND TOLD ME THAT THEY SAID HE WILL LOOK AT CAR,IF HE DETERMINED IT WASN'T CHEMS,THEY WOULD SEND SOMEONE FROM INFINITI TO LOOK AT CAR.12/18 TOOK CAR TO KIRK FOR INSPECT. SAID HE WAS QUALIFIED TO LOOK AT PAINT.HE DETERMINED IT COULDN'T BE CHEMS.REPORTED IT AS BLISTERING.SAID HE WILL SUBMIT INFO & WILL CALL BACK TOM.1/8/03 SAID HE HAD FORGOTTEN ABOUT ME AND HE WAS CALLING INFINITI NOW.1/10 KIRK CALLED &TOLD ME THAT THE INSPECTOR WILL COME TO SEE CAR.SCHEDULED MEETING 1/16 10AM.1/16 ARRIVED AT DLR 10AM.KIRK SAID TO HAVE A SEAT INSPC SHOULD BE ARRIVING & TOOK MY CAR KEYS.10:30 AM, KIRK INFORMED ME THAT THE INSPCTR WAS LOST AND WILL BE HERE SOON.TOLD KIRK TO MAKE SURE TO COME & GET ME.APPROX11AM KIRK RETURNED W/ MY KEYS & SAID I WAS DONE.NEVER GOT ME.SAIDTHEY JUST TOOK PICS.1/20 KIRK CALLED ME &SAID CLAIM WAS DENIED DUE TO CHEMS.I ASKED HOW, HE AND THE SPECIALIST SAID SAME THING.HE SAID THAT THERE IS NOTHING MORE TO DO,DECISION IS FINALRead more
Incident date: Oct 1, 2002
VEHICLE HAS NO SHOCK ABSORBENCY POWER. DEALER WAS CONTACTED AND STATED THAT THERE IS A PROBLEM BUT THERE IS NOTHING THEY CAN DO. PH
Incident date: Oct 1, 2002
VEHICLE HAS NO SHOCK ABSORBENCY POWER. DEALER WAS CONTACTED AND STATED THAT THERE IS A PROBLEM BUT THERE IS NOTHING THEY CAN DO. PH
Incident date: Feb 24, 2002
FALSE DEPLOYMENT OF BOTH AIRBAGS CAUSING INJURIES TO CONSUMER AND DAMAGE TO VEHICLE.
1 injured
Incident date: Jan 28, 2003
WHEN HIT AT 65MPH IN THE FRONT CENTER OF THE VEHICLE THE AIR BAG DID NOT DEPLOY CAUSING MINOR INJURIES TO THE CONSUMER. DEALER NOTIFIED. TS
Crash
1 injured
Incident date: Jan 19, 2003
SEAT BELT RETRACTER ON DRIVER SEAT IS VERY WEEK AND MUST BE ASSITED TO RETACT
Incident date: Nov 10, 2002
CONTINOUS RATTLING NOISE FROM THE DASHBOARD IN EVERY BUMP OF THE ROAD REGARDLESS OF SPEED. THIS HAPPENS ONLY WHEN OUTSIDE TEMPERATURE LESS THAN 30 DEGREE FARENHEIT. TOOK TO THE DEALER TWICE WITH NO FIX.
Incident date: Jan 15, 2003
WHILE ACCELERATING AT ANY SPEED AND WITHOUT WARNING THE THROTTLE WOULD STICK IN THE IDLE POSITION CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. PH
Incident date: Jan 14, 2003
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEM WITH THE AIR BAG LIGHT ON PANEL CONTINUALLY FLASHING. DEALER HAS BEEN NOTIFIED AND WILL $1,000 TO FIX THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. TS *TR
Incident date: Jan 10, 2003
CONSUMER STATED THE AUTOMATIC TRANSMISSION DOESN'T SHIFT PROPERLY FROM FIRST GEAR. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.*JB
Incident date: Apr 15, 2002
CONSUMER STATED THAT WHILE DRIVING AND NO WARNING THERE IS A TERRIBLE GLARE COMING FROM THE FRONT WINDSHIELD AND IT IS DISTRACTING THE CONSUMERS VIEW OF SEEING. DEALER NOTIFIED. TS VISION IS ALSO DISTORTED IN RAINY WEATHER AND WHEN DRIVING AT NIGHT THE GLARE FROM ONCOMING VEHICLES IS SO STRONG IT EFFECTS THE ENTIRE WINDSHIELD. *TT
Incident date: Dec 13, 2001
I HAVE AN INFINITI I35 THAT HAS A VIBRATION PROBLEM. INFINITI HAS ATTEMPTED TO FIX THIS 5 TIMES OVER THE LAST YEAR. I HAD THE SAME PROBLEM IN AN I30 THAT I RECEIVED AS A LOANER CAR FROM MY DELAERSHIP. I'VE ALSO BEEN TOLD BY A FRIEND THAT HE HEARD OF A PERSON WITH THE SAME PROBLEM. DURING A CONVERSATION WITH INFINITI CONSUMER AFFAIRS I WAS TOLD THAT THIS WAS A KNOWN ISSUE AND THAT IT IS DEALT WITH
... ON A CASE BY CASE BASIS. THE SERVICE MANAGER AT THE DEALERSHIP STATED THAT HE KNEW THIS WAS A PROBLEM ALSO.Read more
Incident date: Dec 8, 2002
WHILE DRIVING ON AN ENTRANCE RAMP TO HIGHWAY THE REAR WINDOW SHATTERED. THERE WAS NO OVERPASS WHERE AN OBJECT COULD HAVE BEEN DROPPED. THE ENTRANCE RAMP AT THE POINT OF IS LONG WAY FROM ANY OTHER TRAFFIC. I FAIL TO SEE HOW A SMALL PEBBLE COULD CAUSE THE REAR WINDOW TO SHATTER INTO SO MANY PIECES (THIS IS WHAT DEALER CLAIMS) DT
Incident date: Nov 16, 2002
WE EXPERIENCED A PROBLEM WHEN THE BRAKES WERE APPLIED, IT SEEMED AS THOUGH THE ABS SYSTEM KICKED IN, BUT DID NOT PROPERLY SLOW THE VEHICLE. WE TOOK THE VEHICLE IN FOR INSPECTION. THE DEALERSHIP REPLACED THE BRAKE PADS. THE SAME FAILURE OCCURS TWICE MORE OVER THE NEXT MONTH. SO WE TOOK THE CAR BACK TO THE DEALERSHIP. THEY REPORTED THAT THERE WERE NO PROBLEMS WITH THE BRAKES. THE SAME FAILURE H
... APPENED AGAIN APPROXIMATELY A MONTH AFTER THAT, AND CAUSED AN ACCIDENT. THE CAR WAS RETURNED TO THE DEALERSHIP, HOWEVER, THE DEALERSHIP MAINTAINS THAT THERE IS NO PROBLEM WITH THE BRAKES. DTRead more
Crash
CONSUMER HAVING PROBLEMS GETTING VEHICLE STARTED. DEALER SAID THAT IT MAY BE A PROBLEM WITH THE FUEL INJECTORS.
IN COLD WEATHER (30F) OR BELOW THE MIDDLE AND LOWER PORTION OF THE WINDSHIELD MAKES A RATTELING NOISE IN EVERY BUMP REGARDLESS OF THE SPEED OF THE VEHICLE OR THE DEGREE OF ROAD BUMP I.E. MINOR AS WELL AS MAJOR ROAD BUMPS. FIRST TIME WHEN I TOOK TO THE DEALER HE WAS UNABLE TO REPRODUCE IT. NOW I HAVE TO TAKE IT FOR THE SECOND TIME AND THE DEALER IS WORKING ON IT FOR THE LAST 3 DAYS WITHOUT ANY CLE
... AR INDICATION OF THE NATURE OF THE PROBLEM OR MENTIONING THE TIME OF VEHICLE RETURN. DTRead more