Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,875 complaints for INFINITI
Incident date: Apr 26, 2004
A FEW WEEKS AFTER PURCHASE OF MY 2002 INFINITI Q45 (UNDER 4000 MILES)DURING AN EXTENDED ROAD TRIP, I LOST ALL CONTROLS ON MY A/C AND AUDIO SYSTEMS.IN A SEPARATE INCIDENT, I ALSO LOST CONTROL OF MY CRUISE CONTROL SYSTEM. AFTER STOPPING AND RESTARTING THE CAR, THE SYSTEMS WERE RE- ACTIVATED. WITH THE EXTENSIVE COMPUTERIZED SYSTEMS ON THIS CAR, THIS COULD HAVE BEEN A MUCH MORE SERIOUS PROBLEM! I REPO... Read more
Incident date: Nov 15, 2003
HARD CLICKING NOISE COMING FROM INSIDE DASHBOARD AT START UP.
Incident date: Nov 15, 2003
HARD CLICKING NOISE COMING FROM INSIDE DASHBOARD AT START UP.
Incident date: Nov 15, 2003
HARD CLICKING NOISE COMING FROM INSIDE DASHBOARD AT START UP.
Incident date: May 15, 2003
I WAS THE PASSENGER SO I DON'T HAVE THE VIN NUMBER. WE WERE IN A MINOR COLLISION, AND THE AIR BAGS WERE ACTIVATED. MY AIR BAG FELT LIKE IT LITERALLY PUNCHED ME IN THE FACE. I GOT TREATED AT THE SCENE WHERE AN EMT POURED ABOUT TWO BOTTLES OF SALINE SOLUTION IN MY RIGHT EYE BECAUSE IT WAS STINGING SEVERELY AND I COULDN'T KEEP IT OPEN. I HAD EXTREMELY BLURRY VISION IN MY RIGHT EYE AND COULDN'T EVEN ... Read more
Crash
1 injured
Incident date: Apr 22, 2004
CONSUMER AND THE DEALERSHIP NOTICED THAT ENGINE WAS CONSUMING 2 AND A HALF QUARTS OF OIL EVERY 4400 MILES. ALSO, VEHICLE HAD BRAKE ROTORS PROBLEMS. *AK WHEN THE SECOND OIL CONSUMPTION TEST WAS DONE FOR 33000 MILES THE VEHICLE USED ONE AND A HALF QUARTS OF OIL. HEAVY BLUE SMOKE EMITS FROM THE EXHAUST PIPE DURING INITIAL START UP. *NM
Incident date: Apr 22, 2004
CONSUMER AND THE DEALERSHIP NOTICED THAT ENGINE WAS CONSUMING 2 AND A HALF QUARTS OF OIL EVERY 4400 MILES. ALSO, VEHICLE HAD BRAKE ROTORS PROBLEMS. *AK WHEN THE SECOND OIL CONSUMPTION TEST WAS DONE FOR 33000 MILES THE VEHICLE USED ONE AND A HALF QUARTS OF OIL. HEAVY BLUE SMOKE EMITS FROM THE EXHAUST PIPE DURING INITIAL START UP. *NM
Incident date: Jul 22, 2003
WHILE THE VEHICLE WAS PARKED A FIRE STARTED IN THE REAR BRAKE COMPARTMENT. *AK THE LIGHTS ON DASHBOARD WERE INTERMITTENT. THE REAR LIGHT AND SPEAKER AREA HAD A POSSIBLE ELECTRICAL SHORT PER DISPATCHER. *SC *JB
Fire
Incident date: Apr 16, 2004
MY "2002" INFINITI AUTOMOBILE MODEL Q45 WAS REAR ENDED BY ANOTHER AUTO WHILE TRAVELING THROUGH AN INTERSTATE CONSTRUCTION ZONE. MY CAR WAS MOVING AT THE TIME AND I WAS DRIVING. THE FORCE OF THE COLLISION BROKE EITHER MY SEAT BACK OR ITS ELECTRIC OPERATING ASSEMBLY TO THE EXTENT THAT THE SEAT BACK COLLAPSED REARWARD AND AS A RESULT I WAS BARELY ABLE TO REACH THE BRAKE PEDAL IN ORDER TO BRING THE CA... Read more
Crash
1 injured
CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. BRAKES AND ROTORS WORE OUT PREMATURELY. CONSUMER TOOK VEHICLE TO THE DEALER, AND HAD THE BRAKE WORK DONE. LESS THAN 5,000 MILES LATER, NEEDED TO REPLACE BRAKES AGAIN. *AK
CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. BRAKES AND ROTORS WORE OUT PREMATURELY. CONSUMER TOOK VEHICLE TO THE DEALER, AND HAD THE BRAKE WORK DONE. LESS THAN 5,000 MILES LATER, NEEDED TO REPLACE BRAKES AGAIN. *AK
Incident date: Mar 11, 2004
PROBLEMS WITH THE TRANSMISSION, ENGINE BELTS, TRANSMISSION FLUID LEAKAGE, ETC... *PH TRANSMISSION FLUID LEAKING, ENGINE BELTS ARE CRACKING AND THERE ARE PROBLEMS WITH THE BATTERY.*MR
Incident date: Mar 11, 2004
PROBLEMS WITH THE TRANSMISSION, ENGINE BELTS, TRANSMISSION FLUID LEAKAGE, ETC... *PH TRANSMISSION FLUID LEAKING, ENGINE BELTS ARE CRACKING AND THERE ARE PROBLEMS WITH THE BATTERY.*MR
Incident date: Mar 11, 2004
PROBLEMS WITH THE TRANSMISSION, ENGINE BELTS, TRANSMISSION FLUID LEAKAGE, ETC... *PH TRANSMISSION FLUID LEAKING, ENGINE BELTS ARE CRACKING AND THERE ARE PROBLEMS WITH THE BATTERY.*MR
Incident date: Apr 13, 2004
WHILE APPLYING BRAKES VEHICLE SHOOK DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC REPLACED BOTH FRONTAL ROTORS DUE TO CORROSION. *AK
WHILE DRIVING 60 MPH, THE VEHICLE TURNED 360 DEGREES, CROSSED THREE LANES OF TRAFFIC AND COLLIDED INTO THE GUARD RAIL. *PH DRIVER HAS NO INPUT FROM SLIP LIGHT AND VDC LIGHT. ENGINE ALSO STALLED. DEALER INFORMED CONSUMER THAT VDC FAILED BUT CHANGED ITS DECISION SAYING THAT BRAKES AREN'T USED BY THE VDC. HOWEVER, CONSUMER THINKS THAT BRAKES ARE APPLIED BY THE VDC, AS STATED IN THE OWNER'S M... Read more
Incident date: Mar 29, 2004
WHILE STOPPING AT A RED LIGHT VEHICLE ACCELERATED IN FULL THROTTLE. CONSUMER HAD TO APPLY TWO FEET TO THE BRAKE THE SLAM THE SHIFTER IN PARK IN ORDER TO STOP THE VEHICLE. *AK THE ENGINE WOULD ALSO RACE AT WHICH POINT THE CONSUMER SHUT THE VEHICLE OFF. THE VEHICLE WAS TAKEN TO THE DEALER. *NM
Incident date: Dec 8, 2003
MICHELIN PILOT HX MXM4 ALL SEASON TIRES FAILED IN 1" WET SNOW CONDITION. MICHELIN ISREFUSING TO ACCEPT TIRES DO NOT WORK IN SNOW. THEY WERE SOLD AS ALL SEASON AND HAVE A M+S ON THE SIDE FOR MUD AND SNOW. MY CAR SLID OFF THE CROWN OF THE ROAD INTO THE GRASS. THE CONDITIONS WERE NOT ICY. ALL OF OUR OTHER CARS HAD NO TROUBLE. I WANT MICHELIN TO COMPENSATE ME FOR THE SNOW TIRES I HAD TO BUY AND ... Read more
Incident date: Feb 14, 2004
TRANSMISSION SLIPPAGE WHEN TRANSMISSION IS SHIFTING FROM 2ND TO 3RD DURING COLD WEATHER DURING MODERATE ACCELERATION. KNOWN SERVICE BULLETIN, NHTSA #62304. *AK
Incident date: Feb 14, 2004
TRANSMISSION SLIPPAGE WHEN TRANSMISSION IS SHIFTING FROM 2ND TO 3RD DURING COLD WEATHER DURING MODERATE ACCELERATION. KNOWN SERVICE BULLETIN, NHTSA #62304. *AK
Incident date: Mar 8, 2004
EXTREME PROBLEMS WITH FUEL SYSTEMS AND/OR TRANSMISSION.... TRANS JUST SERVICED IN OCTOBER OF 2003. *JB
Incident date: Mar 8, 2004
EXTREME PROBLEMS WITH FUEL SYSTEMS AND/OR TRANSMISSION.... TRANS JUST SERVICED IN OCTOBER OF 2003. *JB
Incident date: Jun 9, 2001
THE SERVICE ENGINE LIGHT HAS COME ON SEVERAL TIMES SINCE I PURCHASED THE CAR. WHEN I WOULD GO INTO THE DEALER, THEY WOULD INFORM ME THAT THE LIGHT CAME ON BECAUSE I DID NOT CLOSE THE GAS TANK TIGHT ENOUGH. AFTER I WAS TOLD THIS, I MADE SURE TO CLOSE THE GAS TANK TIGHTLY. THE LIGHT STILL CONTINUED TO COME ON. NOW THE CAR IS NOT UNDER WARRANTY AND THE DEALER TOLD ME IT WOULD COST ABOUT $1,500 TO... Read more
INFINITI
I35
(2002) - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Mar 15, 2004
WHILE DRIVING AT APPROXIMATELY 5-10MPH AND WHEN TURNING LEFT VEHICLE STALLED. CONSUMER TOOK THE VEHICLE TO THE DEALER, WHO STATED THAT THE PROBLEM COULD NOT BE DUPLICATED OR RESOLVED. *AK *NM
Incident date: Feb 12, 2004
VEHICLE HAD ISSUES WITH NOT WANTING TO ACCELERATE FASTER THAN 5 MPH. TOWED VEHICLE TO DEALERSHIP, THEY STATED IT WAS A PINCHED CRUISE CONTROL GROUND WIRE AND FIXED IT UNDER WARRANTY. VEHICLE OPERATED FINE FOR ONE WEEK, HAD THE SAME PROBLEM. TOWED VEHICLE BACK TO DEALERSHIP. THIS TIME WAS TOLD THAT THE ECU AND WIRING HARNESS NEEDED TO BE REPLACED DUE TO IT GETTING WET FROM A GROMMET THAT WAS LO... Read more
Incident date: Feb 1, 2004
LOW TIRE PRESSURE WARNING LIGHT CAME ON ALONG WITH LCD INFORMATION THAT VEHICLE NEEDED TO BE TAKEN TO DEALER FOR SERVICE; SOMETHING WAS WRONG WITH THE REMOTE TIRE PRESSURE-SENSING SYSTEM. IT TOOK TWO TRIPS TO THE DEALERSHIP, A TOTAL OF FIVE DAYS, AND A LOT OF TIME WITH THE MECHANIC EITHER ONLINE OR ON THE TELEPHONE WITH AN INFINIT "HOT LINE" ELECTICAL SPECIALIST TO DIAGNOSE THE PROBLEM: ONE DEFE... Read more
Incident date: Mar 8, 2004
DRIVER'S SEAT IS LOOSE AND ROCKS BACK AND FORTH. INFINITI HAS ATTEMPTED TO FIX, BUT PROBLEM REOCCURS. FEEL IF SEAT BECOMES LOOSE ENOUGH THIS IS A SAFETY ISSUE.*AK
Incident date: Mar 6, 2004
WAS SITTING IN TRAFFIC AND CAR CUT OFF AND WOULD NOT RESTART AT ALL, HAD TO CALL INFINITI TO HAVE IT TOWED. *JB
CERTIFIED CHILD PASSENGER SAFETY TECHNICIAN INSTRUCTOR HAD A HARD TIME INSTALLING THE INFANT SEAT USING THE LATCH SYSTEM. *PH THE LATCH ANCHORS WERE RECESSED TOO FAR INTO THE SEAT. *SC
Incident date: Mar 26, 2002
2001 INFINITI I30. THIS PROBLEM EXISTS ON ALL 2K AND UP MODELS, INCLUDING I35. ENVIRONMENTAL CONTROL FAN (I.E. FAN THAT BLOWS HEATED AND AC COOLED AIR INTO THE CABIN) MAKES A ANNOYING BUZZING NOISE WHEN THE FAN IS ON LOW. THIS IS A KNOW PROBLEM AND THE DEALER WILL FIX IT UNDER WARRANTY. *AK
Incident date: Jan 8, 2004
CURRENTLY MY 1990 INFINITI M30 HAS BEEN OFF THE ROAD ALMOST 60 DAYS AWAITING A DOOR LATCH FROM INFINITI. REPEATED ATTEMPTS TO GET INFINITI'S ATTENTION HAVE FAILED. THE DOOR FAILS TO LATCH SECURELY AND I AM AFRAID TO DRIVE THE VEHICLE FEARING THAT THE DOOR WILL OPEN UNEXPECTEDLY AND CAUSE DAMAGE TO SOME THING OR SOME ONE, OR WORSE YET, CAUSE AN AUTO ACCIDENT. IF THERE IS ANY WAY THAT YOU HAVE TO... Read more
Incident date: Jan 7, 2004
ALTERNATOR FAILED ON NISSAN 1998 I-30. REPORTED TO DEALER A BURNING SMELL AND LOSS OF LIGHTS. DISCOVED TWO PREVIOUS RECALLS FOR SAME MAKE AND MODEL YEAR BUT NISSAN CONSUMER AFFAIRS SAID MY VIN WAS NOT INCLUDED ALTHOUGH I ENCOUNTERED THE SAME PROBLEM. PREVIOUS RECALLS WERE NHTSA CAMPAIGN #99V129000 AND NHTSA CAMPAIGN #02V171000. I HAD THE ALTERNATOR REPLACED BY A NISSAN DEALER AT A COST OF 567.00.*... Read more
Fire
VEHICLE UNSAFE TO DRIVE AT NIGHT DUE TO THE SHORT DISTANCE THAT THE HEADLIGHTS ILLUMINATE. *PH THE CONSUMER REQUESTED THAT THE DEALER ADJUST THE HEADLIGHTS BUT WAS TOLD THAT THEY COULD NOT BE ADJUSTED. THE CONSUMER CONTACTED THE MANUFACTURER WHO INDICATED THAT THE CAR MEETS GOVERNMENT SPECIFICATIONS WHICH WERE ENFORCED AT THE TIME OF PRODUCTION. *NM
Incident date: Feb 1, 2003
CONSTANT BRAKE NOISE - HOW AM I SUPPOSED TO KNOW WHEN MY BRAKES NEED REPLACING IF THEY ARE ALWAYS SQUEAKING - THAT'S USUALLY A SIGN, BUT IN THIS CASE THE ONLY SIGN WILL BE WHEN I CRASH INTO SOMETHING OR SOMEONE BECAUSE THEY STOP WORKING. *JB
Incident date: Sep 16, 2003
THE VEHICLE WOULD REV EXTREMELY HIGH WHEN THE GAS PEDAL WAS PRESSED. THIS VEHICLE HAD A RECALL FOR A DEFECTIVE ALTERNATOR, BUT THE RECALL EXPIRED. THE MANUFACTURER AND THE DEALER ARE AWARE OF THE PROBLEM( RECALL NO. #02V171000 DAMAGED ALTERNATOR). *NM
Incident date: Jan 25, 2004
SERVICE ENGINE SOON (LIGHT) CAME ON. DEALER RAN DIAGNOSTIC AND SAID "THE ENGINE COMPUTER SOFTWARE NEEDS TO BE UPGRADED". THIS IS A COST TO ME FOR $112. WHY SHOULD CONSUMER HAVE TO PAY FOR A SOFTWARE UPGRADE. THIS IS A MANUFACTURER DEFECT. THE MANUFACTURER SHOULD HAVE TO INCUR THE COST OF REPAIR. NOTHING IS BROKEN AND NOTHING NEEDS TO BE FIXED. THE SOFTWARE WILL GET RID OF THE ENGINE LIGHT AND... Read more
Incident date: Jan 26, 2004
ON JANUARY 26TH, 2004 I WAS COMING BACK FROM SCHOOL ON THE STATE HIGHWAY AND ALL OF A SUDDEN MY G35 COUPE (2003) WENT OUT CONTROL. AS A RESULT I CRASHED INTO THE MEDIAN AND DAMAGED THE CAR BADLY. I HAVE DRIVEN THIS CAR FOR LITTLE OVER HALF A YEAR AND IT NEVER SEEM TO BE PERFORMING BAD. THAT DAY I WAS JUST SHOCKED AFTER WHAT HAPPENED. IT LOOKED LIKE I WOULD PULL A HAND BRAKE AND START MAKING DO... Read more
Crash
Incident date: Jan 26, 2003
I FIRST REPLACED THE FRONT BRAKES AND ROTORS (WHICH WERE WARPED) ON MY 2003 INFINITI G35 COUPE AT 14,000 MILES AFTER THEY HAD BEEN SQUEALING SINCE APPROXIMATELY 5,000 MILES. BEFORE THE REPLACEMENT I HAD TO ADD BRAKE FLUID, WHICH SHOULD NOT OCCUR ON A NEW CAR. AT 17,000 MILES I HAVE JUST REPLACED MY REAR BRAKES. INFINITI OBVIOUSLY IS AWARE OF THIS PROBLEM BECAUSE ALL BRAKE REPAIRS ARE FREE UNTIL... Read more
Incident date: Jan 26, 2003
I FIRST REPLACED THE FRONT BRAKES AND ROTORS (WHICH WERE WARPED) ON MY 2003 INFINITI G35 COUPE AT 14,000 MILES AFTER THEY HAD BEEN SQUEALING SINCE APPROXIMATELY 5,000 MILES. BEFORE THE REPLACEMENT I HAD TO ADD BRAKE FLUID, WHICH SHOULD NOT OCCUR ON A NEW CAR. AT 17,000 MILES I HAVE JUST REPLACED MY REAR BRAKES. INFINITI OBVIOUSLY IS AWARE OF THIS PROBLEM BECAUSE ALL BRAKE REPAIRS ARE FREE UNTIL... Read more
THERE WAS A SEVERE PULSATION IN THE REAR OF THE VEHICLE WHEN THE BRAKE WERE APPLIED. THE DEALERSHIP SERVICED THE VEHICLE OVER 20 TIMES. *JB
Incident date: Jan 7, 2004
I AM REPORTING A DEFECT WITH THE FX WINDSHILEDS. THEY MAY HAVE BEEN MISINSTALLED BECAUSE TODAY I NOTICED A 12" CRACK IN MY WINDSHILED WHICH STARTED IN THE PASSENGER SIDE PILLAR. I HAVE CONTACTED INFINITI AND THEY SAID THEY ARE NOT AWARE OF ANY ISSUES WITH THE FX WINDSHILED. YET ON THE INFINITI WEBSITE - WWW.FRESHALLOY.COM, 12 FX OWNERS HAVE REPORTED SIMILAR ISSUES WITH THE FX WINDSHIELDS. I WO... Read more
INFINITI
INFINITI
(2003) - FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Jan 9, 2004
Incident date: Dec 31, 2003
WHILE DRIVING FUEL LINE DISCONNECTED FROM THE FUEL TANK . THIS CAUSED THE VEHICLE TO STALL. CONSUMER MANAGED TO PULL OVER, AND HAD VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Incident date: Oct 17, 2003
WHILE DRIVING, THE REAR PASSENGER WINDOW SHATTERED. *MR THERE WAS NO EVIDENCE THAT THE WINDOW WAS STRUCK. *SC *JB
Incident date: Jan 3, 2004
AT APPROXIMATELY 11:00 PM ON JANUARY 04, 2004 I WAS HEADING EAST BOUND ON INTERSTATE 10 AND EXITED THE FREEWAY AT THE ORANGE GROVE EXIT. AS I APPROACHED THE ORANGE GROVE INTERSECTION I PROCEEDED ON A GREEN LIGHT TO MAKE A LEFT ONTO ORANGE GROVE. TRAVELING AT A REASONABLE SPEED FOR THE INTERSECTION, I NOTICED A LOUD POP IN THE FRONT END, AND CONSEQUENTLY LOST CONTROL OF THE STEERING. AT THIS TIM... Read more
Crash
Incident date: Jan 2, 2004
I AM A CHJILD SAFETY SEAT TECH FOR THE DURHAM FIRE DEPARTMENT. I INSPECTED A CSS INSTALLATION IN ANINFINITY FX 35. I FOUND THE LOWER ANCHOR POINTS VERY DIFFICULT TO GET TO AN NOT VERY PRACTICAL FOR A PARENT TO USE. SEAT WAS INSTALLED COMPLETELY WRONG AND I WAS UNABLE TO INSTALL USING LATCH. UTILIZED SEAT BELT INORDER TO INSTALL SEAT SAFELY.*AK
INFINITI
G35
(2003) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Dec 30, 2003
Incident date: Oct 28, 2003
THIS IS A SAFETY ISSUE ONLY BECAUSE ALTHOUGH I PUT VERY MILEAGE ON MY CAR, I TRAVEL ALONE AT NIGHT/VERY EARLY MORNING. WHAT HAPPENS IF I AM IN A DESERTED AREA AND MY BRAKES FAIL? I UNDERSTAND THAT THIS CAN HAPPEN EVERY 8.000 MILES AND I FIND THAT VERY UNREASONABLE. INFINITY SHOULD REPLACE THESE LIGHT BRAKES FOR A HEAVIER SYSTEM.
Incident date: Dec 14, 2003
NEW 2004 INFINITY G35 COUPE PURCHASED 12/11/03 SKIDDED OUT OF CONTROL 12/14/03 ON EXPRESSWAY WHEN LIGHT SNOW WAS FALLING AND STICKING TO ROAD SURFACE. THE TIRES SOLD WITH THE CAR WERE "SUMMER ONLY" TIRES WITH AN N/A TRACTION RATING ON THE SIDEWALL. THIS FACT WAS NOT MENTIONED BY THE DEALERSHIP NOR ON THE CAR WINDOW STICKER NOR IN THE BROCHURE THAT GIVES THE DETAILS ABOUT THE CAR. WHEN I MADE THIS ... Read more
Incident date: Dec 22, 2003
RECALL NO. #99V129000, DEFECTIVE ALTERNATOR: WHILE DRIVING 55 MPH THE VEHICLE STALLED AND WOULD NOT RESTART. NOTHING ELECTRICAL WOULD WORK IN THE VEHICLE. A TOW TRUCK TOWED THE VEHICLE TO THE CONSUMER'S RESIDENCE, WERE IT REMAINS. THERE WAS A RECALL CONCERNING THIS PROBLEM. THE MANUFACTURER AND THE DEALER ARE AWARE OF THE PROBLEM. *NLM
CONSUMER COMPLAINED ABOUT EXTERIOR LIGHTING PROBLEM. *AK
Incident date: Dec 14, 2003
WHILE DRIVING 50 MPH VEHICLE SPUN OUT OF CONTROL. DEALER STATED THE TIRES WERE FOR THE SUMMER NOT WINTER CONDITIONS.*AK WHILE DRIVING AT 50 MPH 2004 INFINITI G35 SPUN OUT OF CONTROL DURING LIGHT SNOWY CONDITIONS. TIRE EQUIPMENT HAS NO WINTER TRACTION AND CONSUMER WAS NOT TOLD THIS INFORMATION BY SALES REPRESENTATIVE. TIRE EQUIPMENT ARE MICHELIN PILOT SPORT RADIAL X 225/45 R 18 (FRONT) AND ... Read more