Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,875 complaints for INFINITI
Incident date: Jul 6, 2004
SEVERAL FAILURES: 1. FAILURE OF THE BACKUP WARNING SENSORS. 2. FAILURE OF THE SEAT MEMORY SYSTEM. 3. FAILURE OF THE STEERING WHEEL ENTRY/EXIT POSITION FUNCTION. 4. NAVIGATION DISK FAULTS 5. HEAD LINER SQEAZKS AND RATTLES. THE CAR HAS NOW BEEN IN AT THE DEALER FOR THREE WEEKS TO REPAIR THESE PROBLEMS. I HAVE PICKED THE CAR UP ONCE ONLY TO TURN AROUND AND RETURN IT WHEN THE HEADLINER PROBLEMS... Read more
Incident date: Jul 6, 2004
SEVERAL FAILURES: 1. FAILURE OF THE BACKUP WARNING SENSORS. 2. FAILURE OF THE SEAT MEMORY SYSTEM. 3. FAILURE OF THE STEERING WHEEL ENTRY/EXIT POSITION FUNCTION. 4. NAVIGATION DISK FAULTS 5. HEAD LINER SQEAZKS AND RATTLES. THE CAR HAS NOW BEEN IN AT THE DEALER FOR THREE WEEKS TO REPAIR THESE PROBLEMS. I HAVE PICKED THE CAR UP ONCE ONLY TO TURN AROUND AND RETURN IT WHEN THE HEADLINER PROBLEMS... Read more
Incident date: Jul 31, 2004
RETURNING FROM A VACATION TRIP COMING FROM MISSOURI TO LOUISIANA ON INTERSTATE 10 I NOTICED A VIBRATION IN THE REAR OF MY 2003 INFINITI G35. I THOUGHT THAT I HAD A TIRE THAT WAS GOING FLAT. I EXITED THE INTERSTATE AND DROVE ABOUT 2 MILES AND CHECKED THE TIRES, ALL TIRES WERE INFLATED. I DROVE AND DROPPED OFF A PASSANGER AND MY SON, THE CAR CONTINUED TO VIBRATE. DRIVING SLOWLY (NO MORE THA 25 M... Read more
Incident date: Jul 30, 2004
WHILE DRIVING ON THE HIGHWAY AT 50 MPH CONSUMER'S VEHICLE WAS SIDE SWIPED BY A SEMI-TRAILER ON THE DRIVER'S SIDE. UPON IMPACT, THE VEHICLE CRASHED INTO SAND BAGS AND OTHER CONSTRUCTION MATERIAL ON THE SIDE OF THE HIGHWAY. NONE OF THE FRONTAL AIRBAGS DEPLOYED. *AK *SC
Crash
Incident date: Nov 3, 2003
PURCHASED NEW INF. M45 WHEN CAR REACHED ABOUT 24000 MILES. I TOOK IT IN TO BE SERVICED. INFINITI SERVICE WAS UNABLE TO REPRODUCE PROBLEM. WOULD CALL ON SEVERAL OCCASIONS INFORMING DEALERSHIP THAT THEIR PRODUCT WAS DEFECTIVE. I FINALLY GOT TONS OF PROBLEMS (PERFORATED LEATHER SEATS HAD MESH COMING, CD CHANGER JAMMED, AC COMPRESSOR BUSTED, BELTS ON THE MOTOR HAD TO BE REPLACED, GLOVE BOX HAD TO B... Read more
Incident date: Nov 3, 2003
PURCHASED NEW INF. M45 WHEN CAR REACHED ABOUT 24000 MILES. I TOOK IT IN TO BE SERVICED. INFINITI SERVICE WAS UNABLE TO REPRODUCE PROBLEM. WOULD CALL ON SEVERAL OCCASIONS INFORMING DEALERSHIP THAT THEIR PRODUCT WAS DEFECTIVE. I FINALLY GOT TONS OF PROBLEMS (PERFORATED LEATHER SEATS HAD MESH COMING, CD CHANGER JAMMED, AC COMPRESSOR BUSTED, BELTS ON THE MOTOR HAD TO BE REPLACED, GLOVE BOX HAD TO B... Read more
INFINITI
M45
(2003) - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Jul 27, 2004
Incident date: Nov 3, 2003
PURCHASED NEW INF. M45 WHEN CAR REACHED ABOUT 24000 MILES. I TOOK IT IN TO BE SERVICED. INFINITI SERVICE WAS UNABLE TO REPRODUCE PROBLEM. WOULD CALL ON SEVERAL OCCASIONS INFORMING DEALERSHIP THAT THEIR PRODUCT WAS DEFECTIVE. I FINALLY GOT TONS OF PROBLEMS (PERFORATED LEATHER SEATS HAD MESH COMING, CD CHANGER JAMMED, AC COMPRESSOR BUSTED, BELTS ON THE MOTOR HAD TO BE REPLACED, GLOVE BOX HAD TO B... Read more
Incident date: Nov 3, 2003
PURCHASED NEW INF. M45 WHEN CAR REACHED ABOUT 24000 MILES. I TOOK IT IN TO BE SERVICED. INFINITI SERVICE WAS UNABLE TO REPRODUCE PROBLEM. WOULD CALL ON SEVERAL OCCASIONS INFORMING DEALERSHIP THAT THEIR PRODUCT WAS DEFECTIVE. I FINALLY GOT TONS OF PROBLEMS (PERFORATED LEATHER SEATS HAD MESH COMING, CD CHANGER JAMMED, AC COMPRESSOR BUSTED, BELTS ON THE MOTOR HAD TO BE REPLACED, GLOVE BOX HAD TO B... Read more
Incident date: Nov 3, 2003
PURCHASED NEW INF. M45 WHEN CAR REACHED ABOUT 24000 MILES. I TOOK IT IN TO BE SERVICED. INFINITI SERVICE WAS UNABLE TO REPRODUCE PROBLEM. WOULD CALL ON SEVERAL OCCASIONS INFORMING DEALERSHIP THAT THEIR PRODUCT WAS DEFECTIVE. I FINALLY GOT TONS OF PROBLEMS (PERFORATED LEATHER SEATS HAD MESH COMING, CD CHANGER JAMMED, AC COMPRESSOR BUSTED, BELTS ON THE MOTOR HAD TO BE REPLACED, GLOVE BOX HAD TO B... Read more
Incident date: Nov 3, 2003
PURCHASED NEW INF. M45 WHEN CAR REACHED ABOUT 24000 MILES. I TOOK IT IN TO BE SERVICED. INFINITI SERVICE WAS UNABLE TO REPRODUCE PROBLEM. WOULD CALL ON SEVERAL OCCASIONS INFORMING DEALERSHIP THAT THEIR PRODUCT WAS DEFECTIVE. I FINALLY GOT TONS OF PROBLEMS (PERFORATED LEATHER SEATS HAD MESH COMING, CD CHANGER JAMMED, AC COMPRESSOR BUSTED, BELTS ON THE MOTOR HAD TO BE REPLACED, GLOVE BOX HAD TO B... Read more
Incident date: Nov 3, 2003
PURCHASED NEW INF. M45 WHEN CAR REACHED ABOUT 24000 MILES. I TOOK IT IN TO BE SERVICED. INFINITI SERVICE WAS UNABLE TO REPRODUCE PROBLEM. WOULD CALL ON SEVERAL OCCASIONS INFORMING DEALERSHIP THAT THEIR PRODUCT WAS DEFECTIVE. I FINALLY GOT TONS OF PROBLEMS (PERFORATED LEATHER SEATS HAD MESH COMING, CD CHANGER JAMMED, AC COMPRESSOR BUSTED, BELTS ON THE MOTOR HAD TO BE REPLACED, GLOVE BOX HAD TO B... Read more
Incident date: Nov 3, 2003
PURCHASED NEW INF. M45 WHEN CAR REACHED ABOUT 24000 MILES. I TOOK IT IN TO BE SERVICED. INFINITI SERVICE WAS UNABLE TO REPRODUCE PROBLEM. WOULD CALL ON SEVERAL OCCASIONS INFORMING DEALERSHIP THAT THEIR PRODUCT WAS DEFECTIVE. I FINALLY GOT TONS OF PROBLEMS (PERFORATED LEATHER SEATS HAD MESH COMING, CD CHANGER JAMMED, AC COMPRESSOR BUSTED, BELTS ON THE MOTOR HAD TO BE REPLACED, GLOVE BOX HAD TO B... Read more
Incident date: Nov 3, 2003
PURCHASED NEW INF. M45 WHEN CAR REACHED ABOUT 24000 MILES. I TOOK IT IN TO BE SERVICED. INFINITI SERVICE WAS UNABLE TO REPRODUCE PROBLEM. WOULD CALL ON SEVERAL OCCASIONS INFORMING DEALERSHIP THAT THEIR PRODUCT WAS DEFECTIVE. I FINALLY GOT TONS OF PROBLEMS (PERFORATED LEATHER SEATS HAD MESH COMING, CD CHANGER JAMMED, AC COMPRESSOR BUSTED, BELTS ON THE MOTOR HAD TO BE REPLACED, GLOVE BOX HAD TO B... Read more
Incident date: Jan 1, 1901
VEHICLE UNSAFE TO DRIVE AT NIGHT BECAUSE OF THE SHORT RANGE THAT THE NORMAL HEADLIGHTS ILLUMINATE. *PH (NAR) TRANSFERED TO RULEMAKING *CB
Incident date: Apr 10, 2004
NISSAN HAS ORDERED A TSB/ RECALL FOR THE 350-Z FOR FRONT END ALIGNMENT PROBLEMS THAT CAUSE PREMATURE TIRE WEAR. I OWN A 2003 INFINITI G-35 COUPE. THE 350-Z AND THE G-35 COUPE SHARE THE SAME PLATFORM AND VIRTUALLY IDENTICAL SUSPENSIONS. MY CAR IS SUFFERING FROM THE SAME ALIGNMENT PROBLEMS, YET NISSAN WILL NOT ACKNOWLEDGE A CONNECTION BETWEEN THE TWO. I AM CONCERNED ABOUT THE POTENTIAL SAFETY ISS... Read more
Incident date: Jul 20, 2004
I'M NOT SURE IF THERE WAS RADIO INTERFERENCE BUT A PROGRAMMED RADIO STATION THAT I WAS LISTENING TO AUTOMATICALLY SKIPPED TO ANOTHER STATION. I'VE NEVER HAD THIS HAPPEN IN ANY OTHER VEHICLES I'VE OWNED. I BELIEVE IT MAY HAVE TO DO WITH THE BOSE 200 WATT AUDIO SYSTEM THE MANUFACTURER INSTALLED IN MY VEHICLE. *LA
Incident date: Jul 1, 2004
PROBLEMS WITH ENGINE REPLACEMENT.*MR THE CONSUMER WANTS TO KNOW WHAT CAN BE DONE ABOUT THE UNETHICAL BEHAVIOR OF A TECHNICIAN. AFTER TWO WEEKS THE CONSUMER WAS TOLD THAT THE VEHICLE WAS READY. ONCE THE CONSUMER PAID FRO THE SERVICES THE TECHNICIAN SAID THAT THE ENGINE WAS NOT GOOD. THE CONSUMER FEELS THE TECHNICIAN DOWN TALK THE ENGINE SINCE HIS ESTABLISHMENT WAS ALSO A USED CAR LOT. *NM
Incident date: Jul 14, 2004
VEHICLE CONSUMES 1 QUART OF MOTOR OIL EVERY 1000 MILES. IT CAUSES CARBON BUILDUP IN THE COMBUSTION CHAMBERS. I WAS TOLD I WOULD HAVE TO PAY TO GET THE CARBON CLEANED PERIODICALLY. VEHICLE HAS 24000 MILES AND IS STILL UNDER WARRANTY. MANUFACTURER SAYS THIS TYPE OF CONSUMPTION IS NORMAL AND DOES NOT WANT TO ANYTHING. SERVICE REP STATED THAT THEY ARE HAVING THE SAME ISSUES WITH ALL MODELS WITH THIS ... Read more
Incident date: Mar 10, 2003
REAR BRAKE HUM AT LOW SPEED, MAINLY WHEN ACCELERATING FROM FULL STOP. BOTH REAR ROTORS REPLACED AND PADS REPLACED, STILL OCCURS. OCCASIONAL GRINDING FROM DRIVER'S REAR BRAKE - MECHANIC CANNOT SOLVE PROBLEM DESPITE FREQUENT BRAKE PART REPLACEMENTS. DEALER CANNOT FIND PROBLEM EITHER. *LA
Incident date: Mar 10, 2003
REAR BRAKE HUM AT LOW SPEED, MAINLY WHEN ACCELERATING FROM FULL STOP. BOTH REAR ROTORS REPLACED AND PADS REPLACED, STILL OCCURS. OCCASIONAL GRINDING FROM DRIVER'S REAR BRAKE - MECHANIC CANNOT SOLVE PROBLEM DESPITE FREQUENT BRAKE PART REPLACEMENTS. DEALER CANNOT FIND PROBLEM EITHER. *LA
Incident date: Mar 10, 2003
REAR BRAKE HUM AT LOW SPEED, MAINLY WHEN ACCELERATING FROM FULL STOP. BOTH REAR ROTORS REPLACED AND PADS REPLACED, STILL OCCURS. OCCASIONAL GRINDING FROM DRIVER'S REAR BRAKE - MECHANIC CANNOT SOLVE PROBLEM DESPITE FREQUENT BRAKE PART REPLACEMENTS. DEALER CANNOT FIND PROBLEM EITHER. *LA
Incident date: Jul 3, 2004
STEERING WHEEL SHAKES WHEN BRAKES ARE APPLIED. TREMENDOUS VIBRATION OCCURS WHEN BRAKES ARE APPLIED. *LA
Incident date: Jul 1, 2004
I STOPPED MY MY 2004 INFINITI G35 SEDAN AT THE END OF MY DRIVEWAY, SET THE PARKING BRAKE, AND GOT OUT OF THE CAR TO RETRIEVE AN ITEM LEFT ON THE GROUND NEXT TO MY MAILBOX. WHEN I WALKED AWAY FROM THE CAR, IT BEGAN ROLLING. THE CAR ROLLED OFF THE SIDE OF MY DRIVEWAY AND INTO THE WOODS, WHERE IT HIT A TREE, CAUSING CONSIDERABLE DAMAGE. INFINITI DENIES ANY RESPONSIBILITY FOR THE DAMAGE, CLAIMING T... Read more
Crash
Incident date: Apr 7, 2004
PROBLEMS WITH PASSENGER SIDE AIR BAG.*MR SINCE THE VEHICLE WAS NEW THE PASSENGER AIR BAG DEACTIVATION INDICATOR LIGHT HAS ILLUMINATED ON THE DASH INTERMITTENTLY. THE REAR LIFT GATE SENSOR WOULD BEEP WHILE DRIVING. THE DEALER WAS ABLE TO DUPLICATE THE PROBLEM BUT COULD NOT OFFER AN IMMEDIATE SOLUTION. THE DRIVER'S SIDE WASHER SPRAYER DID NOT FUNCTION. THE LIQUID BEING SPRAYED OUT OF THE SPRA... Read more
Incident date: Apr 7, 2004
PROBLEMS WITH PASSENGER SIDE AIR BAG.*MR SINCE THE VEHICLE WAS NEW THE PASSENGER AIR BAG DEACTIVATION INDICATOR LIGHT HAS ILLUMINATED ON THE DASH INTERMITTENTLY. THE REAR LIFT GATE SENSOR WOULD BEEP WHILE DRIVING. THE DEALER WAS ABLE TO DUPLICATE THE PROBLEM BUT COULD NOT OFFER AN IMMEDIATE SOLUTION. THE DRIVER'S SIDE WASHER SPRAYER DID NOT FUNCTION. THE LIQUID BEING SPRAYED OUT OF THE SPRA... Read more
Incident date: Apr 7, 2004
PROBLEMS WITH PASSENGER SIDE AIR BAG.*MR SINCE THE VEHICLE WAS NEW THE PASSENGER AIR BAG DEACTIVATION INDICATOR LIGHT HAS ILLUMINATED ON THE DASH INTERMITTENTLY. THE REAR LIFT GATE SENSOR WOULD BEEP WHILE DRIVING. THE DEALER WAS ABLE TO DUPLICATE THE PROBLEM BUT COULD NOT OFFER AN IMMEDIATE SOLUTION. THE DRIVER'S SIDE WASHER SPRAYER DID NOT FUNCTION. THE LIQUID BEING SPRAYED OUT OF THE SPRA... Read more
Incident date: Apr 7, 2004
PROBLEMS WITH PASSENGER SIDE AIR BAG.*MR SINCE THE VEHICLE WAS NEW THE PASSENGER AIR BAG DEACTIVATION INDICATOR LIGHT HAS ILLUMINATED ON THE DASH INTERMITTENTLY. THE REAR LIFT GATE SENSOR WOULD BEEP WHILE DRIVING. THE DEALER WAS ABLE TO DUPLICATE THE PROBLEM BUT COULD NOT OFFER AN IMMEDIATE SOLUTION. THE DRIVER'S SIDE WASHER SPRAYER DID NOT FUNCTION. THE LIQUID BEING SPRAYED OUT OF THE SPRA... Read more
Incident date: May 17, 2004
AIR BAG WARNING LIGHT FLASHED, INDICATING A FAILURE IN THE AIR BAGS. VEHICLE WAS TAKEN TO THE DEALERSHIP, WHO INDICATED THAT THE AIR BAG SENSOR WAS BAD, AND NEEDED TO BE REPLACED. THE VEHICLE HAD NEVER BEEN IN AN ACCIDENT.*AK THE DEALER WOULD NOT PERFORM THE REPAIRS UNDER WARRANTY. THE CONSUMER PAID $600 TO CORRECT THE PROBLEM AND IS REQUESTING REIMBURSEMENT FROM THE MANUFACTURER. *NM
Incident date: Jun 21, 2004
PASSENGER'S AIR BAG TURNS OFF INTERMITTENTLY WHEN CONSUMER'S SPOUSE SITS IN THE PASSENGER SEAT. THE SPOUSE IS 5'7' IN HEIGHT, AND WEIGHS 120 LBS. THE SENSORS ARE DEFECTIVE. HOWEVER, THE MANUFACTURER IS TELLING THE OWNER THERE IS NOTHING THEY CAN DO. *AK
Incident date: Sep 1, 2002
FRONT BRAKE ROTORS WARPED AFTER 18-20,000 MILES. ROTORS CUT ONCE. NEXT TIME ROTORS REPLACED . 3RD TIME ROTORS CUT AND NEW PADS GIVEN. 4TH TIME ROTORS AND PADS REPLACED. ALL DONE AT NO COST TO ME UNDER WARRANTY AND LAST TIME AS COURTESY BY INFINITI. OBVIOUSLY A PROBLEM WITH THE QUALITY OF THE ROTORS. SHOULD BE RECALLED AND WARRANTED FOR 100,000 MILES. *JB
Incident date: May 25, 2004
WHILE DRIVING AT ANY SPEED AND TURNING CORNERS VEHICLE FELT LIKE IT WOULD FLIP OVER. A MECHANIC DETERMINED THAT THE HEATER CORE NEEDED TO BE REPLACED. ALSO, CONSUMER WAS HAVING PROBLEMS WITH THE TRANSMISSION SLIPPING. *AK
Incident date: May 25, 2004
WHILE DRIVING AT ANY SPEED AND TURNING CORNERS VEHICLE FELT LIKE IT WOULD FLIP OVER. A MECHANIC DETERMINED THAT THE HEATER CORE NEEDED TO BE REPLACED. ALSO, CONSUMER WAS HAVING PROBLEMS WITH THE TRANSMISSION SLIPPING. *AK
Incident date: Jun 12, 2004
CAR FLIPPED OVER DUE TO SUSPENSION FAILURE. SUSPENSION PART WAS SUBJECT OF MAY 2002 RECALL.*AK
Crash
1 injured
Incident date: Jul 10, 2000
VEHICLE VIBRATES AT SPEEDS STARTING AT 50 MPH THROUGH 80 MPH. VIBRATION CAN BE FELT THROUGHOUT CABIN. *LA
Incident date: May 2, 2004
WHILE DRIVING 60 MPH, THE DRIVER WAS HIT FROM THE SIDE. THE SIDE AIR BAGS DID NOT DEPLOYED. THE DRIVER SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. *AK
Crash
Incident date: Apr 16, 2004
THE CONSUMER WAS INFORMED BY THE INFINITY CSR THAT BASED ON THEIR RECORDS, THE CRANK POSITION SENSOR WELD RECALL 03V455000 WASN'T PERFORMED. PRIOR TO CONTACTING THE MANUFACTURER, THE CONSUMER HAD TAKEN THE VEHICLE TO THE DEALERSHIP TO HAVE THE RECALL BREPAIRSPERFORMED AND WAS TOLD WHEN THEY PICKED THE VEHICLE THAT THE RECALL WAS DONE.*AK
Incident date: Jul 17, 2000
CAR VIBRATES DURING 50 - 80 MPH. *AK
Incident date: Jun 2, 2004
THE ALTERNATOR HAS PRODUCED AN ELECTRICAL SHORT. AS A RESULT THE VEHICLE STALLED OUT WHILE DRIVING 20 MPH. A RECALL HAS BEEN ISSUED, HOWEVER THE VEHICLE VIN NUMBER IS OUTSIDE OF THE REMEDY SCOPE. PLEASE PROVIDE ADDITIONAL INFORMATION. *NM
Incident date: Jun 23, 1991
I AM CONCERNED ABOUT THE PASSIVE RESTRAINTS(AIR BAGS) THAT WERE USED IN THE 1991, INFINITI, Q45. AFTER DOING SOME RESEARCH I HAVE DISCOVERED THAT IN NUMEROUS ACCIDENTS THE AIR BAG FAILED TO DEPLOY, AND INJURIES RESULTED. ADDITIONALLY, I HAVE UNCOVERED THAT INFINITI IS AWARE OF THE PROBLEM, YET A RECALL WAS NEVER ISSUED. IN INFINITI'S OWE IN HOUSE BULLETINS IT IS LISTED THAT THERE IS A PROBLEM W... Read more
Incident date: Dec 7, 2003
CONSUMER WAS MAKING A LEFT TURN, WHEN THE VEHICLE STARTED TO WOBBLE FROM SIDE TO SIDE. *LA THE CONSUMER HAD LITTLE CONTROL OF THE VEHICLE, HIT A CURB AND THE ENTIRE UNDERCARRIAGE COLLAPSED. (MODEL FX35) *SC *JB
Incident date: May 19, 2004
2003 INFINITI G35 WAS TURNING INTO PARKING STALL AT ABOUT 5 MPH WHEN THE CAR SUDDENLY ACCELERATED WITHOUT THE ACCELERATOR PEDAL TOUCHED. BRAKES WERE NOT USED WITH SUFFICIENT FORCE TO STOP THE CAR. CAR JUMPED CURB, TRAVELED FIFTY FEET AND HIT A TREE.*AK
Crash
Incident date: May 22, 2004
MY DAUGHTER WAS INVOLVED IN A CAR ACCIDENT, SHE WAS ON THE FREEWAY GOING 65 MPH WHEN THE SPEED LIMIT WAS 75 MPH. SHE WAS DRIVING A 1994 INFINITI G20. THE FRONT AND BACK OF THE CAR WAS COMPLETELY RUINED, YET THE AIRBAGS NEVER DEPLOYED. I TRUST THE THAT THE CAR AR MADE FOLLOWING ALL SAFETY REGULATIONS, AND THAT THESE ARE WORKING. I DO NOT KNOW HOW THESE COULD HAVE FAILED IN THE TIME THY ARE SUPPOSE... Read more
Crash
1 injured
Incident date: May 1, 2004
2003 INFINITI M45 CONSUMES 4 ML OF OIL AFTER ONLY 1000 MILES AND TOLD BY DEALERSHIO AND MANUFACTURER THAT THIS IS NORMAL.*AK
Incident date: Aug 17, 2003
RACK AND PINION STEERING FAILURE. *AK
Incident date: Mar 1, 2004
TRANSMISSION FAILURE. *AK
Incident date: May 1, 2004
FAILURE OF VEHICLE TO MEET GAS MILEAGE CLAIMS. *AK
Incident date: May 11, 2004
THE DIODE FAILED INSIDE OF THE ALTERNATOR. AS A RESULT THERE WAS A FIRE. DEALER WAS CONTACTED. *AK
Fire
Incident date: May 5, 2004
I HAVE A 1999 INFINITY I30, WHICH HAS ONLY 36000 MILES ON IT, THERE WAS NO ACCIDENT OR ANY REPAIR DONE ON TJIS CAR, BUT THE AIR BAG SENSOR CAME ON JUST LIKE THAT AND THE DEALER WANTS ABOUT $1250.00 TO REPAIR IT.
Incident date: Apr 20, 2004
WE WERE ON VACATION IN ORANGE BEACH, ALABAMA. WHILE RETURNING FROM A SHOPPING TRIP TO FOLEY, ALABAMA, WE WERE PULLING IN TO THE PARKING SPACE IN FRONT OF OUR CONDO; MY WIFE, JUDY, WAS DRIVING OUR INFINITI QX4 2001 SUV. AS WE CAME TO A STOP THE CAR ENGINE SUDDENLY ACCELERATED "WIDE OPEN" AND MY WIFE PUT HER RIGHT FOOT ON THE BRAKE PEDAL, EXCLAIMING "SOMETHING IS WRONG, I CAN'T STOP THIS CAR!" WE W... Read more
Crash
Incident date: Apr 20, 2004
MY WIFE WAS DRIVING OUR QX4 INFINITI AND WHILE ATTEMPTING TO PARK THE VEHICLE, IT SUDDENLY ACCELERATED; SHE APPLIED FULL PRESSURE TO THE BRAKES; THE CAR JUMPED OVER THE CURB AND RAMMED INTO A CONCRETE UTILITY POLE. CAR WAS TOWED BY INFINITI BACK TO MONTGOMERY, AL. A FULL REPORT WAS DONE BY AN INFINITI REP; WE HAVE HEARD NOTHING TO DATE FROM CONSUMER AFFAIRS. WE ARE HAVING TO LEASE A CAR AT OUR OWN... Read more
Crash