Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 9,875 complaints for INFINITI

INFINITI FX45 (2003) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER Nov 24, 2004
Incident date: Nov 1, 2004
RECALL TO TIGHTEN TORQUE OF FRONT BRAKE CALIPER MOUNTING FOLDS. *BF THE CONSUMER COMPLAINED OF A PULLING AND CATCHING NOISE IN THE FRONT BRAKES, ESPECIALLY THE RIGHT FRONT BRAKE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED THE CONSUMER THAT NOTHING COULD BE DONE IN REGARD TO THE FRONT BRAKE CALIPER. A FRIEND OF THE CONSUMER'S INFORMED HIM OF THE CALIPER RECALL. *NM
INFINITI M45 (2003) - ELECTRICAL SYSTEM Nov 12, 2004
Incident date: Mar 1, 2004
WHILE DRIVING EVERYTHING IN THE VEHICLE WAS COMPUTERIZED. CONSUMER HAD TO LOOK AT THE DASHBOARD WHERE THE NAVIGATION SYSTEM WAS TO DO ANYTHING IN THIS VEHICLE. CONSUMER STATED THAT HE HAD SEVERAL CLOSE CALLS WITH ACCIDENTS, A TOTAL OF TEN TIMES. *AK
INFINITI M45 (2003) - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) Nov 12, 2004
Incident date: Mar 1, 2004
WHILE DRIVING EVERYTHING IN THE VEHICLE WAS COMPUTERIZED. CONSUMER HAD TO LOOK AT THE DASHBOARD WHERE THE NAVIGATION SYSTEM WAS TO DO ANYTHING IN THIS VEHICLE. CONSUMER STATED THAT HE HAD SEVERAL CLOSE CALLS WITH ACCIDENTS, A TOTAL OF TEN TIMES. *AK
INFINITI G35 (2004) - POWER TRAIN:MANUAL TRANSMISSION Nov 11, 2004
Incident date: Sep 24, 2004
TRANSMISSION MAKES CHATTERING NOISE AS THE ENGINE SHUTS DOWN (ONLY ABLE TO HEAR WHEN THE TRANSMISSION IS WARMED UP AND ONLY ABLE TO HEAR IT FROM OUTSIDE OR WITH THE DOOR OPEN.). TRANSMISSION WAS REPLACED BUT THE CHATTERING NOISE STILL EXISTS. I WAS TOLD THAT THE PROBLEM EXISTS INTERNALLY IN ALL 6 SPEED TRANNYS' AND THE PROBLEM CAN NOT BE ATTENDED TO UNLESS MORE PEOPLE COMPLAIN. *JB
INFINITI G35 (2004) - EQUIPMENT Nov 11, 2004
Incident date: Sep 24, 2004
TRANSMISSION MAKES CHATTERING NOISE AS THE ENGINE SHUTS DOWN (ONLY ABLE TO HEAR WHEN THE TRANSMISSION IS WARMED UP AND ONLY ABLE TO HEAR IT FROM OUTSIDE OR WITH THE DOOR OPEN.). TRANSMISSION WAS REPLACED BUT THE CHATTERING NOISE STILL EXISTS. I WAS TOLD THAT THE PROBLEM EXISTS INTERNALLY IN ALL 6 SPEED TRANNYS' AND THE PROBLEM CAN NOT BE ATTENDED TO UNLESS MORE PEOPLE COMPLAIN. *JB
INFINITI INFINITI (2000) - ELECTRICAL SYSTEM:IGNITION Nov 8, 2004
Incident date: Oct 30, 2004
THIS CAR (INFINITI G-20) WAS PURCHASED ON MARCH 25 TH OF 2000 WITH 67 MILES ON IT. ON APRIL 24, 2000 WITH A MILEAGE OF ONLY 1,632 MILES, IT NEEDED TO BE JUMP STARTED. IT WAS TAKEN TO THE DEALERSHIP AND I WAS TOLD THAT THE BATTERY NEEDED TO BE REPLACED. ON JULY 14TH, 2000 THE CAR (8,221 MILEAGE) WOULD NOT CRANK AGAIN. I WAS INFORMED BY THE DEALERSHIP THAT THE KEYS NEEDED TO BE RECODED. ON MAY... Read more
INFINITI INFINITI (2000) - ELECTRICAL SYSTEM:IGNITION:SWITCH Nov 8, 2004
Incident date: Oct 30, 2004
THIS CAR (INFINITI G-20) WAS PURCHASED ON MARCH 25 TH OF 2000 WITH 67 MILES ON IT. ON APRIL 24, 2000 WITH A MILEAGE OF ONLY 1,632 MILES, IT NEEDED TO BE JUMP STARTED. IT WAS TAKEN TO THE DEALERSHIP AND I WAS TOLD THAT THE BATTERY NEEDED TO BE REPLACED. ON JULY 14TH, 2000 THE CAR (8,221 MILEAGE) WOULD NOT CRANK AGAIN. I WAS INFORMED BY THE DEALERSHIP THAT THE KEYS NEEDED TO BE RECODED. ON MAY... Read more
INFINITI INFINITI (2000) - ELECTRICAL SYSTEM:WIRING Nov 8, 2004
Incident date: Oct 30, 2004
THIS CAR (INFINITI G-20) WAS PURCHASED ON MARCH 25 TH OF 2000 WITH 67 MILES ON IT. ON APRIL 24, 2000 WITH A MILEAGE OF ONLY 1,632 MILES, IT NEEDED TO BE JUMP STARTED. IT WAS TAKEN TO THE DEALERSHIP AND I WAS TOLD THAT THE BATTERY NEEDED TO BE REPLACED. ON JULY 14TH, 2000 THE CAR (8,221 MILEAGE) WOULD NOT CRANK AGAIN. I WAS INFORMED BY THE DEALERSHIP THAT THE KEYS NEEDED TO BE RECODED. ON MAY... Read more
INFINITI Q45 (2001) - CHILD SEAT:TETHER: STRAP/WEBBING Oct 27, 2004
Incident date: Sep 1, 2004
CHILD SAFETY SEAT FAILURE, HARNESS ADJUSTER FAILS TO PROPERLY TIGHTEN. *BF *SC *JB
INFINITI QX56 (2004) - ELECTRICAL SYSTEM Oct 25, 2004
Incident date: Aug 10, 2004
WHILE APPLYING THE BRAKE PEDAL VEHICLE FAILED TO STOP COMPLETELY. HOWEVER, CONSUMER WAS ABLE TO STOP THE VEHICLE BECAUSE THE ABS SYSTEM KICKED IN. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE BRAKE PADS AND COMPUTER SYSTEM NEEDED TO BE REPLACED, AND REPLACED THEM. HOWEVER, THE PROBLEM RECURRED. *AK
INFINITI QX56 (2004) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS Oct 25, 2004
Incident date: Aug 10, 2004
WHILE APPLYING THE BRAKE PEDAL VEHICLE FAILED TO STOP COMPLETELY. HOWEVER, CONSUMER WAS ABLE TO STOP THE VEHICLE BECAUSE THE ABS SYSTEM KICKED IN. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE BRAKE PADS AND COMPUTER SYSTEM NEEDED TO BE REPLACED, AND REPLACED THEM. HOWEVER, THE PROBLEM RECURRED. *AK
INFINITI G20 (1995) - VEHICLE SPEED CONTROL:LINKAGES Oct 20, 2004
Incident date: Oct 18, 2004
GAS PEDAL CAME COMPLETELY LOOSE AS THE MECHANISM UNDERNEATH THE CAR BROKE...THEREFORE...ALMOST RESULTING IN AN ACCIDENT. TOTAL LOSS OF CONTROL. SUSPECT THE WELDING OR BOLT CAME LOOSE CONNECTING THE GAS PEDAL TO UNDERNEATH AUTO. UNDRIVABLE...
INFINITI G20 (1995) - VEHICLE SPEED CONTROL:CABLES Oct 20, 2004
Incident date: Oct 18, 2004
GAS PEDAL CAME COMPLETELY LOOSE AS THE MECHANISM UNDERNEATH THE CAR BROKE...THEREFORE...ALMOST RESULTING IN AN ACCIDENT. TOTAL LOSS OF CONTROL. SUSPECT THE WELDING OR BOLT CAME LOOSE CONNECTING THE GAS PEDAL TO UNDERNEATH AUTO. UNDRIVABLE...
INFINITI FX35 (2003) - POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT Oct 17, 2004
Incident date: Oct 10, 2004
FRONT AXLE AND DIFFERENTIAL HAVE BEEN SEPERATED 3 TIMES. ALSO POWER STEERING HAS FAILED. *JB
INFINITI FX35 (2003) - STEERING:ELECTRIC POWER ASSIST SYSTEM Oct 17, 2004
Incident date: Oct 10, 2004
FRONT AXLE AND DIFFERENTIAL HAVE BEEN SEPERATED 3 TIMES. ALSO POWER STEERING HAS FAILED. *JB
INFINITI FX35 (2003) - POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT Oct 17, 2004
Incident date: Oct 10, 2004
FRONT AXLE AND DIFFERENTIAL HAVE BEEN SEPERATED 3 TIMES. ALSO POWER STEERING HAS FAILED. *JB
INFINITI I30 (1998) - ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR Oct 15, 2004
Incident date: Oct 14, 2004
CAR WAS PARKED OUTSIDE THE HOUSE, AND HAD BEEN STILL FOR ABOUT AN HOUR. WE SMELLED SOMETHING BURNING AND WHEN WE OPENED THE HOOD, THERE WERE FLAMES COMING FROM THE ALTERNATOR. THE ALTERNATOR STARTED A FIRE INTERNALLY. IT WAS PURE LUCK THE CAR DIDN'T BURN COMPLETELY. THE DEALER SAYS THAT THERE WAS A SAFETY RECALL FOR 1998 INFINITI I30S, BUT BECAUSE THE VIN DOESN'T FALL INTO THE RECALL GROUP, THEY R... Read more
Fire
INFINITI I35 (2004) - EQUIPMENT Oct 13, 2004
Incident date: Sep 1, 2004
CONSUMER PURCHASED A VEHICLE THAT THE GARAGE DOOR OPENER WILL NOT WORK AND DEALERS ARE REFUSING TO SERVICE THE VEHICLE. (BUILT IN GARAGE DOOR OPENER) *SC
INFINITI J30 (1995) - ELECTRICAL SYSTEM Oct 13, 2004
Incident date: Oct 10, 2004
CONTINOUS PROBLEMS WITH ELECTRICAL SYSTEM. SUN ROOF AND POWER WINDOWS. HEADLAMP RELAY WAS FIXED IN 10/2002 AND HAS ALREADY MALFUNCTIONED.*AK
INFINITI J30 (1995) - VISIBILITY:SUN/MOON ROOF ASSEMBLY Oct 13, 2004
Incident date: Oct 10, 2004
CONTINOUS PROBLEMS WITH ELECTRICAL SYSTEM. SUN ROOF AND POWER WINDOWS. HEADLAMP RELAY WAS FIXED IN 10/2002 AND HAS ALREADY MALFUNCTIONED.*AK
INFINITI J30 (1995) - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS Oct 13, 2004
Incident date: Oct 10, 2004
CONTINOUS PROBLEMS WITH ELECTRICAL SYSTEM. SUN ROOF AND POWER WINDOWS. HEADLAMP RELAY WAS FIXED IN 10/2002 AND HAS ALREADY MALFUNCTIONED.*AK
INFINITI G35 (2003) - VEHICLE SPEED CONTROL Oct 12, 2004
Incident date: Aug 20, 2004
I HAVE A 2003 G35 SEDAN WITH APPROXIMATELY 13,000 MILES ON IT. WHILE TRAVELING DOWN A SIDESTREET AT 35 MPH APPROACHING A STOP SIGN AT A MAJOR FOUR LANE CROSS STREET, REMOVED FOOT FROM ACCELERATOR PEDAL TO BEGIN SLOWING DOWN THE VEHICLE WHEN THE CAR SPONTANEOUSLY REVVED AT HIGH RPM (OVER 6000 RPM). HAD TO APPLY THE BRAKE FORCEFULLY TO ATTEMPT TO STOP THE VEHICLE AND THE CAR POWERED THROUGH THE ST... Read more
INFINITI I30 (1998) - LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK Oct 11, 2004
Incident date: Oct 11, 2004
SINCE I BOUGHT MY 1998 INFINITI I30T, I'VE REPORTED TO THE DEALER (SANTA MONICA INFINITI - PURCHASED FROM AND PEYTON CRAMER INFINITI - RECENT SERVICES) THAT THE TRUNK RELEASE IS DEFECTIVE AT LEAST ONCE A YEAR. THEY AGREE THAT A PROBLEM EXIST, BUT WILL NOT PERFORM THE REPAIRS FOR FREE, SINCE IT IS NOT A RECALL ITEM, YET. IT OPENS UNEXPECTEDLY AND RANDOMLY. IT POPS OPEN WHILE DRIVING, WHICH CAN CAUS... Read more
INFINITI G20 (1991) - ELECTRICAL SYSTEM:WIRING Oct 5, 2004
Incident date: Oct 3, 2004
WHILE DRIVING SMOKE CAME THROUGH THE VENTS. THE CONSUMER EXITED THE VEHICLE, AND A FIRE STARTED. *AK *SC
Fire
INFINITI G20 (2000) - ELECTRICAL SYSTEM:STARTER ASSEMBLY Oct 5, 2004
Incident date: Oct 5, 2004
WHILE STARTING UP THE VEHICLE A LOUD NOISE CAME FROM FRONT. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE STARTER NEEDED TO BE REPLACED. BUT CONSUMER WAS RESPONSIBLE TO PAY FOR PARTS AND LABOR. *AK
INFINITI FX35 (2004) - VEHICLE SPEED CONTROL:CRUISE CONTROL Oct 4, 2004
Incident date: Sep 1, 2004
WHILE DRIVING WITH THE CRUISE CONTROL ON, THE VEHICLE WOULD ACCELERATE OVER THE SET SPEED. *NM THE VEHICLE DID NOT REMAIN IN CRUISE CONTROL AFTER SHIFTING TO A LOWER GEAR. *JB
INFINITI QX4 (1999) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL Oct 4, 2004
Incident date: Oct 4, 2004
CONSUMER STATED O2 SENSOR WAS CAUSING CHECK ENGINE LIGHT TO COME ON AND STAY ON. THIS HAS BEEN GOING ON FOR THE LAST 6 MONTHS. CONSUMER TOOK THE VEHICLE TO THE MECHANIC, AND WAS SUBJECTED TO HAVING A WIRING HARNESS INSTALLED. CONSUMER HAD THAT DONE, BUT IT DID NOT SOLVE THE PROBLEM. THEY WERE TALKING ABOUT ANOTHER $1200.00 TO REPAIR SOMETHING ELSE.*AK
INFINITI QX4 (1999) - ELECTRICAL SYSTEM:WIRING Oct 4, 2004
Incident date: Oct 4, 2004
CONSUMER STATED O2 SENSOR WAS CAUSING CHECK ENGINE LIGHT TO COME ON AND STAY ON. THIS HAS BEEN GOING ON FOR THE LAST 6 MONTHS. CONSUMER TOOK THE VEHICLE TO THE MECHANIC, AND WAS SUBJECTED TO HAVING A WIRING HARNESS INSTALLED. CONSUMER HAD THAT DONE, BUT IT DID NOT SOLVE THE PROBLEM. THEY WERE TALKING ABOUT ANOTHER $1200.00 TO REPAIR SOMETHING ELSE.*AK
INFINITI QX56 (2004) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR Sep 29, 2004
Incident date: Jul 22, 2004
THE FRONT BRAKES ON MY 2004 INFITI QX56 BEGAN SQUEAKING AND SHUDDERING IN MID JULY 2004 AT APPOXIMATELY 5000 MILES. THE BRAKE REPAIR PARTS WERE NOT AVAILABLE UNTIL SEPTEMBER 24, 2004. AT THIS WRITING 09/29/04, THE VEHICLE REMAINS AT THE DEALER AWAITING A REPLACEMENT FRONT PASSENGER SEAT ADJUSTMENT ASSEMBLY THAT TOOK TWO MONTHS TO ARRIVE. IT TURNS OUT THE WRONG PART WAS ORDERED REQUIRING A REORD... Read more
INFINITI QX4 (2001) - WHEELS:RIM Sep 23, 2004
Incident date: Sep 22, 2004
THE CONSUMER HAS A CONCERN THAT ALL THE RIMS (ORIGINAL EQUIPMENT) ON THE VEHICLE SHOWED HAIRLINE CRACKS AROUND THE LUG NUTS AREAS. *JB
INFINITI G35 (2004) - POWER TRAIN:MANUAL TRANSMISSION Sep 23, 2004
Incident date: Jul 13, 2004
2004 WITH APPROX. 7,200 MILES. RATTLING NOISE HEARD IN 1ST AND 2ND GEAR. DEALER SAID IT NEEDED NEW TRANNY. REPLACED TRANNY. PICKED UP CAR AND WHILE DRIVING HOME, COULD NOT GET IT INTO 5TH OR 6TH GEAR. BACK TO DEALER. WAS TOLD THAT TRANNY WAS BAD AND HAD TO BE REPLACED AGAIN. PICKED UP CAR AND WITHIN A WEEK HEARD A KNOCKING NOISE IN 5TH GEAR, VIBRATION IN STICK SHIFT AND A CLANKING NOISE WHEN APPLY... Read more
INFINITI G35 (2004) - EQUIPMENT Sep 23, 2004
Incident date: Jul 13, 2004
2004 WITH APPROX. 7,200 MILES. RATTLING NOISE HEARD IN 1ST AND 2ND GEAR. DEALER SAID IT NEEDED NEW TRANNY. REPLACED TRANNY. PICKED UP CAR AND WHILE DRIVING HOME, COULD NOT GET IT INTO 5TH OR 6TH GEAR. BACK TO DEALER. WAS TOLD THAT TRANNY WAS BAD AND HAD TO BE REPLACED AGAIN. PICKED UP CAR AND WITHIN A WEEK HEARD A KNOCKING NOISE IN 5TH GEAR, VIBRATION IN STICK SHIFT AND A CLANKING NOISE WHEN APPLY... Read more
INFINITI I35 (2003) - VEHICLE SPEED CONTROL:ACCELERATOR PEDAL Sep 20, 2004
Incident date: Sep 14, 2004
WHILE DRIVING 30 MPH STEERING PULLED TO THE RIGHT. CONSUMER APPLYIED THE BRAKES, HOWEVER THE VEHICLE ACCELERATED. AS A RESULT, CONSUMER LOST CONTROL. NO IMPACT REPORTED. *AK
INFINITI J30 (1997) - AIR BAGS Sep 16, 2004
Incident date: Sep 14, 2004
WHILE DRIVING 65 MPH THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AND NONE OF THE SIX AIR BAGS DEPLOYED UPON IMPACT. THE PASSENGER SUSTAINED BRUISING AND LOWER BACK PAIN. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash 1 injured
INFINITI QX4 (2000) - ELECTRICAL SYSTEM Sep 14, 2004
Incident date: Aug 13, 2004
WHILE DRIVING BRAKES FAILED, MAKING IT HARD TO STOP THE VEHICLE. ALSO, TAIL LIGHTS WERE INOPERABLE. VEHICLE HAD BEEN TAKEN TO THE DEALER A TOTAL OF SIX TO EIGHT TIMES. WAS TOLD THERE WAS AN ELECTRICAL PROBLEM. *AK
INFINITI G35 (2004) - SEAT BELTS:FRONT Sep 12, 2004
Incident date: Sep 12, 2004
THERE HAS NOT BEEN AN INCIDENT BUT A SERIOUS CONCERN. FRONT SEAT BELT CONNECTOR IS SO HIGH THAT THE SEAT BELTS REST AGAINST MY STOMACH INSTEAD ON ON MY LAP. THIS SEEMS TO BE VERY DANGEROUS INCASE OF A FRONTAL COLLISION. NOT ONLY WOOULD THE FORCE OF THE BELT BE AGAINST MY STOMACH, BUT IS SEEMS I COULD SLIP UNDER THE BELT AND POSSIBLEY HAVE HEAD OR NECK INJURIES FROM THE SHOULDER BELT. THE INFINITI ... Read more
INFINITI I30 (1996) - AIR BAGS Sep 6, 2004
Incident date: Sep 4, 2004
WHILE DRIVING ON A CLEAR DAY, NO WET ROAD, ETC., ON SATURDAY SEPTEMBER 4, 2004, MY 1996 INFINITI I30 MYSTERIOUSLY WENT OUT OF CONTROL, WENT INTO A SLIDE, CROSSED A TWO LANE HIGHWAY, WENT DOWN AN ENBANKMENT, FLIPPED OVER, AND CRASHED TOP-FIRST INTO A TREE; DRIVING THE ROOF INTO THE DRIVER'S SEAT. THE AIRBAGS NEVER DID EMPOLY. THE INVESTIGATING OFFICER DID NOT ISSUE A CITATION SINCE HE COULD NOT DET... Read more
Crash 1 injured
INFINITI J30 (1995) - SEATS:FRONT ASSEMBLY:RECLINER Sep 4, 2004
Incident date: Jan 2, 2003
WHEN TURNING THE VEHICLE TO THE RIGHT AFTER THE ENGINE IS WARM, THE DRIVER'S SEAT AUTOMATICALLY RECLINES. THIS COULD CAUSE THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE DEALER DOES NOT KNOW THE CAUSE BUT BELIEVES A SWITCH IS WORN OR FAULTY. *AK
INFINITI G35 (2003) - STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Aug 31, 2004
Incident date: Aug 30, 2004
2003 INFINITI G35 SEDAN WITH AERO PACKAGE. RAVEL PAN IS LOCATED UNDER ENGINE AND SECURED TO FRONT BUMPER. THE FRONT BUMPER WORE THIN THROUGH NORMAL DRIVING CONDITIONS, SPLITTING THE BUMPER IN TWO PIECES ALONG THE LENGTH OF THE BUMPER RELEASING THE GRAVEL PAN AND CREATING AN AIR SCOOP WHICH FLAPS FREELY. I BELIEVE THIS IS A DESIGN FLAW. IT IS POOR ENGINEERING THAT WOULD ALLOW THE PAN TO BE SECUR... Read more
INFINITI FX35 (2003) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Aug 26, 2004
Incident date: May 19, 2004
THE BRAKES WERE DEFECTIVE. DEALER SERVICED THE BRAKES SEVERAL TIMES, AND THE MANUFACTURER STATED THAT THE PROBLEM WILL CONTINUE TO EXIST BECAUSE THE PARTS BEING PLACED ONTO THE VEHICLE WERE ALSO DEFECTIVE. THERE WAS A CONSTANT SQUEALING EVEN WHEN THE BRAKES WERE NOT APPLIED.*AK
INFINITI I30 (2001) - SUSPENSION:FRONT:CONTROL ARM:LOWER ARM Aug 25, 2004
Incident date: Aug 1, 2004
INFORMATION REQUEST REGARDING RECALL 02V146000 WITH THE 2001 INFINITI I30. *MR THE CONSUMER REQUESTED THE NUMBER OF ACCIDENTS CAUSED BY THE MALFUNCTION, THE NUMBER OF OWNERS NOTIFIED, THE NUMBER OF COMPLAINTS, THE NUMBER OF ACCIDENTS, THE AMOUNT OF DEATHS OR INJURIES, AND ANY INFO REGARDING SETTLEMENTS PAID BY INFINITY OR NISSAN. (ALL IN REFERENCE TO THE RECALL) *SC *JB
INFINITI I30 (1998) - AIR BAGS Aug 24, 2004
Incident date: Jan 19, 2004
THE AIR BAG LIGHT ILLUMINATED AND KEPT BLINKING. (NAR) *PH *CB
INFINITI G35 (2003) - POWER TRAIN:AUTOMATIC TRANSMISSION Aug 23, 2004
Incident date: Aug 23, 2004
WHILE SITTING AT A TRAFFIC LIGHT THE ENGINE RACED. THE CONSUMER SHIFTED THE GEAR INTO NEUTRAL AND THE VEHICLE SLOWED DOWN. THE CONSUMER DROVE THE VEHICLE TO THE DEALER, HOWEVER THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *AK *TC *JB
INFINITI I35 (2002) - VEHICLE SPEED CONTROL Aug 20, 2004
Incident date: Aug 16, 2004
1) TRAVELING AT HIGH SPEEDS 50-60 MPH FOR A CONSIDERABLE TIME FRAME, ONE-TWO HOURS. ON A HIGHWAY WITH STOP LIGHTS-WHEN TRYING TO STOP, MY INFINITI I35 (YR.2002) ACCELERATES WHILE I AM TRYING TO BRAKE. THE CAR LURCHES FOWARD WITH THE ENGINE GOING FROM 1500 RPM TO 7000 RPMS. THE INCIDENT REPEATED ITSELF LATER ON 8/16. WE WERE TRAVELING FROM BALTIMORE TO VIRGINA ON ROUTE 50--GOOD ROAD ACCOMODATING HI... Read more
INFINITI I35 (2002) - POWER TRAIN:AUTOMATIC TRANSMISSION Aug 20, 2004
Incident date: Aug 16, 2004
1) TRAVELING AT HIGH SPEEDS 50-60 MPH FOR A CONSIDERABLE TIME FRAME, ONE-TWO HOURS. ON A HIGHWAY WITH STOP LIGHTS-WHEN TRYING TO STOP, MY INFINITI I35 (YR.2002) ACCELERATES WHILE I AM TRYING TO BRAKE. THE CAR LURCHES FOWARD WITH THE ENGINE GOING FROM 1500 RPM TO 7000 RPMS. THE INCIDENT REPEATED ITSELF LATER ON 8/16. WE WERE TRAVELING FROM BALTIMORE TO VIRGINA ON ROUTE 50--GOOD ROAD ACCOMODATING HI... Read more
INFINITI I35 (2002) - POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) Aug 20, 2004
Incident date: Aug 16, 2004
1) TRAVELING AT HIGH SPEEDS 50-60 MPH FOR A CONSIDERABLE TIME FRAME, ONE-TWO HOURS. ON A HIGHWAY WITH STOP LIGHTS-WHEN TRYING TO STOP, MY INFINITI I35 (YR.2002) ACCELERATES WHILE I AM TRYING TO BRAKE. THE CAR LURCHES FOWARD WITH THE ENGINE GOING FROM 1500 RPM TO 7000 RPMS. THE INCIDENT REPEATED ITSELF LATER ON 8/16. WE WERE TRAVELING FROM BALTIMORE TO VIRGINA ON ROUTE 50--GOOD ROAD ACCOMODATING HI... Read more
INFINITI I35 (2002) - POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER Aug 20, 2004
Incident date: Aug 16, 2004
1) TRAVELING AT HIGH SPEEDS 50-60 MPH FOR A CONSIDERABLE TIME FRAME, ONE-TWO HOURS. ON A HIGHWAY WITH STOP LIGHTS-WHEN TRYING TO STOP, MY INFINITI I35 (YR.2002) ACCELERATES WHILE I AM TRYING TO BRAKE. THE CAR LURCHES FOWARD WITH THE ENGINE GOING FROM 1500 RPM TO 7000 RPMS. THE INCIDENT REPEATED ITSELF LATER ON 8/16. WE WERE TRAVELING FROM BALTIMORE TO VIRGINA ON ROUTE 50--GOOD ROAD ACCOMODATING HI... Read more
INFINITI FX45 (2003) - SEATS:FRONT ASSEMBLY:POWER ADJUST Aug 16, 2004
Incident date: Feb 1, 2003
PROBLEMS WITH VEHICLE'S FRONT SEAT.*MR CONSUMER IS REQUESTING REPLACEMENT OR REPURCHASE VEHICLE . *CB
INFINITI G35 (2004) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR Aug 8, 2004
Incident date: Jul 20, 2004
I OWN A 2004 INFINITI G35 COUPE 6MT WITH A PROBLEM WITH A FRONT WHEEL ROTOR. ONE OF THE EIGHT ROTOR SURFACES IS NOT WITH-IN SPEC AS WITH THE OTHER SEVEN SURFACES, AND NEEDS TO BE REPLACED AS PER INFINITI TECHS.I HAVE THE MODEL THAT UTILIZES BREMBO BRAKES AND THE TECH AND INFINITI USA SAID THAT THERE WAS A RECALL FOR THE NON-BREMBO BRAKES AND THAT THE REPAIR WAS MY RESPONSIBILITY SINCE IT WAS A WEA... Read more
INFINITI QX56 (2004) - SEATS:FRONT ASSEMBLY:POWER ADJUST Aug 7, 2004
Incident date: Jul 6, 2004
SEVERAL FAILURES: 1. FAILURE OF THE BACKUP WARNING SENSORS. 2. FAILURE OF THE SEAT MEMORY SYSTEM. 3. FAILURE OF THE STEERING WHEEL ENTRY/EXIT POSITION FUNCTION. 4. NAVIGATION DISK FAULTS 5. HEAD LINER SQEAZKS AND RATTLES. THE CAR HAS NOW BEEN IN AT THE DEALER FOR THREE WEEKS TO REPAIR THESE PROBLEMS. I HAVE PICKED THE CAR UP ONCE ONLY TO TURN AROUND AND RETURN IT WHEN THE HEADLINER PROBLEMS... Read more
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