Showing 9,875 complaints for INFINITI
Incident date: Nov 1, 2004
RECALL TO TIGHTEN TORQUE OF FRONT BRAKE CALIPER MOUNTING FOLDS. *BF THE CONSUMER COMPLAINED OF A PULLING AND CATCHING NOISE IN THE FRONT BRAKES, ESPECIALLY THE RIGHT FRONT BRAKE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED THE CONSUMER THAT NOTHING COULD BE DONE IN REGARD TO THE FRONT BRAKE CALIPER. A FRIEND OF THE CONSUMER'S INFORMED HIM OF THE CALIPER RECALL. *NM
Incident date: Mar 1, 2004
WHILE DRIVING EVERYTHING IN THE VEHICLE WAS COMPUTERIZED. CONSUMER HAD TO LOOK AT THE DASHBOARD WHERE THE NAVIGATION SYSTEM WAS TO DO ANYTHING IN THIS VEHICLE. CONSUMER STATED THAT HE HAD SEVERAL CLOSE CALLS WITH ACCIDENTS, A TOTAL OF TEN TIMES. *AK
Incident date: Mar 1, 2004
WHILE DRIVING EVERYTHING IN THE VEHICLE WAS COMPUTERIZED. CONSUMER HAD TO LOOK AT THE DASHBOARD WHERE THE NAVIGATION SYSTEM WAS TO DO ANYTHING IN THIS VEHICLE. CONSUMER STATED THAT HE HAD SEVERAL CLOSE CALLS WITH ACCIDENTS, A TOTAL OF TEN TIMES. *AK
Incident date: Sep 24, 2004
TRANSMISSION MAKES CHATTERING NOISE AS THE ENGINE SHUTS DOWN (ONLY ABLE TO HEAR WHEN THE TRANSMISSION IS WARMED UP AND ONLY ABLE TO HEAR IT FROM OUTSIDE OR WITH THE DOOR OPEN.). TRANSMISSION WAS REPLACED BUT THE CHATTERING NOISE STILL EXISTS. I WAS TOLD THAT THE PROBLEM EXISTS INTERNALLY IN ALL 6 SPEED TRANNYS' AND THE PROBLEM CAN NOT BE ATTENDED TO UNLESS MORE PEOPLE COMPLAIN. *JB
Incident date: Sep 24, 2004
TRANSMISSION MAKES CHATTERING NOISE AS THE ENGINE SHUTS DOWN (ONLY ABLE TO HEAR WHEN THE TRANSMISSION IS WARMED UP AND ONLY ABLE TO HEAR IT FROM OUTSIDE OR WITH THE DOOR OPEN.). TRANSMISSION WAS REPLACED BUT THE CHATTERING NOISE STILL EXISTS. I WAS TOLD THAT THE PROBLEM EXISTS INTERNALLY IN ALL 6 SPEED TRANNYS' AND THE PROBLEM CAN NOT BE ATTENDED TO UNLESS MORE PEOPLE COMPLAIN. *JB
Incident date: Oct 30, 2004
THIS CAR (INFINITI G-20) WAS PURCHASED ON MARCH 25 TH OF 2000 WITH 67 MILES ON IT. ON APRIL 24, 2000 WITH A MILEAGE OF ONLY 1,632 MILES, IT NEEDED TO BE JUMP STARTED. IT WAS TAKEN TO THE DEALERSHIP AND I WAS TOLD THAT THE BATTERY NEEDED TO BE REPLACED. ON JULY 14TH, 2000 THE CAR (8,221 MILEAGE) WOULD NOT CRANK AGAIN. I WAS INFORMED BY THE DEALERSHIP THAT THE KEYS NEEDED TO BE RECODED. ON MAY
... 5TH, 2001, THE CAR (22,574 MILEAGE) WOULD NOT CRANK AGAIN AND THE TOW TRUCK DRIVER PLACED THE GEAR IN NEUTRAL AND IT STARTED. THE DEALERSHIP COULD NOT DUPLICATE THIS FAILURE. ON JUNE 28TH, 2002 (45,367 MILEAGE), THE BATTERY WAS REPLACED FOR THE SECOND TIME BY THE DEALERSHIP. ON NOVEMBER 13TH, 2003 THE CAR WOULD NOT CRANK. IT WAS TAKEN TO THE DEALERSHIP ON NOVEMBER 15TH AND THE STARTER WAS REPLACED (71,000). DURING THIS VISIT TO THE SERVICE DEPARTMENT I WAS ENGAGED IN CONVERSATION WITH THE BUSINESS MANAGER AND THE SALES MANAGER APPROACHED US. I INFORMED HIM OF ALL THE PROBLEMS AND HIS ONLY COMMENT WAS THAT UP UNTIL NOW, EVERYTHING WAS UNDER WARRANTY SO I SHOULDN'T COMPLAIN. ON OCTOBER 19TH, 2004 THE CAR WOULD NOT CRANK. IT WAS TAKEN TO THE DEALERSHIP ON OCTOBER 20TH (86,345 MILEAGE) AND CORROSION ON THE POSITIVE TERIMINAL OF THE BATTERY WAS CLEANED OFF. ON OCTOBER 23RD, IT WOULD NOT CRANK ONCE AGAIN. I TOOK IT TO THE DEALERSHIP AND LEFT IT FOR 3 DAYS. THEY WERE UNABLE TO DUPLICATE THE PROBLEM. I WAS TOLD THAT THERE WASN'T ANYTHING THEY COULD DO UNTIL A PART FAILED. THE LAST TIME IT WOULD NOT CRANK WAS OCTOBER 30 TH OF 2004. NOW IT WILL EITHER HAVE TO BE JUMP STARTED OR IF IT SITS A FEW MINUTES AFTER FAILING TO CRANK, IT WILL THEN CRANK.*AKRead more
Incident date: Oct 30, 2004
THIS CAR (INFINITI G-20) WAS PURCHASED ON MARCH 25 TH OF 2000 WITH 67 MILES ON IT. ON APRIL 24, 2000 WITH A MILEAGE OF ONLY 1,632 MILES, IT NEEDED TO BE JUMP STARTED. IT WAS TAKEN TO THE DEALERSHIP AND I WAS TOLD THAT THE BATTERY NEEDED TO BE REPLACED. ON JULY 14TH, 2000 THE CAR (8,221 MILEAGE) WOULD NOT CRANK AGAIN. I WAS INFORMED BY THE DEALERSHIP THAT THE KEYS NEEDED TO BE RECODED. ON MAY
... 5TH, 2001, THE CAR (22,574 MILEAGE) WOULD NOT CRANK AGAIN AND THE TOW TRUCK DRIVER PLACED THE GEAR IN NEUTRAL AND IT STARTED. THE DEALERSHIP COULD NOT DUPLICATE THIS FAILURE. ON JUNE 28TH, 2002 (45,367 MILEAGE), THE BATTERY WAS REPLACED FOR THE SECOND TIME BY THE DEALERSHIP. ON NOVEMBER 13TH, 2003 THE CAR WOULD NOT CRANK. IT WAS TAKEN TO THE DEALERSHIP ON NOVEMBER 15TH AND THE STARTER WAS REPLACED (71,000). DURING THIS VISIT TO THE SERVICE DEPARTMENT I WAS ENGAGED IN CONVERSATION WITH THE BUSINESS MANAGER AND THE SALES MANAGER APPROACHED US. I INFORMED HIM OF ALL THE PROBLEMS AND HIS ONLY COMMENT WAS THAT UP UNTIL NOW, EVERYTHING WAS UNDER WARRANTY SO I SHOULDN'T COMPLAIN. ON OCTOBER 19TH, 2004 THE CAR WOULD NOT CRANK. IT WAS TAKEN TO THE DEALERSHIP ON OCTOBER 20TH (86,345 MILEAGE) AND CORROSION ON THE POSITIVE TERIMINAL OF THE BATTERY WAS CLEANED OFF. ON OCTOBER 23RD, IT WOULD NOT CRANK ONCE AGAIN. I TOOK IT TO THE DEALERSHIP AND LEFT IT FOR 3 DAYS. THEY WERE UNABLE TO DUPLICATE THE PROBLEM. I WAS TOLD THAT THERE WASN'T ANYTHING THEY COULD DO UNTIL A PART FAILED. THE LAST TIME IT WOULD NOT CRANK WAS OCTOBER 30 TH OF 2004. NOW IT WILL EITHER HAVE TO BE JUMP STARTED OR IF IT SITS A FEW MINUTES AFTER FAILING TO CRANK, IT WILL THEN CRANK.*AKRead more
Incident date: Oct 30, 2004
THIS CAR (INFINITI G-20) WAS PURCHASED ON MARCH 25 TH OF 2000 WITH 67 MILES ON IT. ON APRIL 24, 2000 WITH A MILEAGE OF ONLY 1,632 MILES, IT NEEDED TO BE JUMP STARTED. IT WAS TAKEN TO THE DEALERSHIP AND I WAS TOLD THAT THE BATTERY NEEDED TO BE REPLACED. ON JULY 14TH, 2000 THE CAR (8,221 MILEAGE) WOULD NOT CRANK AGAIN. I WAS INFORMED BY THE DEALERSHIP THAT THE KEYS NEEDED TO BE RECODED. ON MAY
... 5TH, 2001, THE CAR (22,574 MILEAGE) WOULD NOT CRANK AGAIN AND THE TOW TRUCK DRIVER PLACED THE GEAR IN NEUTRAL AND IT STARTED. THE DEALERSHIP COULD NOT DUPLICATE THIS FAILURE. ON JUNE 28TH, 2002 (45,367 MILEAGE), THE BATTERY WAS REPLACED FOR THE SECOND TIME BY THE DEALERSHIP. ON NOVEMBER 13TH, 2003 THE CAR WOULD NOT CRANK. IT WAS TAKEN TO THE DEALERSHIP ON NOVEMBER 15TH AND THE STARTER WAS REPLACED (71,000). DURING THIS VISIT TO THE SERVICE DEPARTMENT I WAS ENGAGED IN CONVERSATION WITH THE BUSINESS MANAGER AND THE SALES MANAGER APPROACHED US. I INFORMED HIM OF ALL THE PROBLEMS AND HIS ONLY COMMENT WAS THAT UP UNTIL NOW, EVERYTHING WAS UNDER WARRANTY SO I SHOULDN'T COMPLAIN. ON OCTOBER 19TH, 2004 THE CAR WOULD NOT CRANK. IT WAS TAKEN TO THE DEALERSHIP ON OCTOBER 20TH (86,345 MILEAGE) AND CORROSION ON THE POSITIVE TERIMINAL OF THE BATTERY WAS CLEANED OFF. ON OCTOBER 23RD, IT WOULD NOT CRANK ONCE AGAIN. I TOOK IT TO THE DEALERSHIP AND LEFT IT FOR 3 DAYS. THEY WERE UNABLE TO DUPLICATE THE PROBLEM. I WAS TOLD THAT THERE WASN'T ANYTHING THEY COULD DO UNTIL A PART FAILED. THE LAST TIME IT WOULD NOT CRANK WAS OCTOBER 30 TH OF 2004. NOW IT WILL EITHER HAVE TO BE JUMP STARTED OR IF IT SITS A FEW MINUTES AFTER FAILING TO CRANK, IT WILL THEN CRANK.*AKRead more
Incident date: Sep 1, 2004
CHILD SAFETY SEAT FAILURE, HARNESS ADJUSTER FAILS TO PROPERLY TIGHTEN. *BF *SC *JB
Incident date: Aug 10, 2004
WHILE APPLYING THE BRAKE PEDAL VEHICLE FAILED TO STOP COMPLETELY. HOWEVER, CONSUMER WAS ABLE TO STOP THE VEHICLE BECAUSE THE ABS SYSTEM KICKED IN. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE BRAKE PADS AND COMPUTER SYSTEM NEEDED TO BE REPLACED, AND REPLACED THEM. HOWEVER, THE PROBLEM RECURRED. *AK
Incident date: Aug 10, 2004
WHILE APPLYING THE BRAKE PEDAL VEHICLE FAILED TO STOP COMPLETELY. HOWEVER, CONSUMER WAS ABLE TO STOP THE VEHICLE BECAUSE THE ABS SYSTEM KICKED IN. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE BRAKE PADS AND COMPUTER SYSTEM NEEDED TO BE REPLACED, AND REPLACED THEM. HOWEVER, THE PROBLEM RECURRED. *AK
Incident date: Oct 18, 2004
GAS PEDAL CAME COMPLETELY LOOSE AS THE MECHANISM UNDERNEATH THE CAR BROKE...THEREFORE...ALMOST RESULTING IN AN ACCIDENT. TOTAL LOSS OF CONTROL. SUSPECT THE WELDING OR BOLT CAME LOOSE CONNECTING THE GAS PEDAL TO UNDERNEATH AUTO. UNDRIVABLE...
Incident date: Oct 18, 2004
GAS PEDAL CAME COMPLETELY LOOSE AS THE MECHANISM UNDERNEATH THE CAR BROKE...THEREFORE...ALMOST RESULTING IN AN ACCIDENT. TOTAL LOSS OF CONTROL. SUSPECT THE WELDING OR BOLT CAME LOOSE CONNECTING THE GAS PEDAL TO UNDERNEATH AUTO. UNDRIVABLE...
Incident date: Oct 10, 2004
FRONT AXLE AND DIFFERENTIAL HAVE BEEN SEPERATED 3 TIMES. ALSO POWER STEERING HAS FAILED. *JB
Incident date: Oct 10, 2004
FRONT AXLE AND DIFFERENTIAL HAVE BEEN SEPERATED 3 TIMES. ALSO POWER STEERING HAS FAILED. *JB
Incident date: Oct 10, 2004
FRONT AXLE AND DIFFERENTIAL HAVE BEEN SEPERATED 3 TIMES. ALSO POWER STEERING HAS FAILED. *JB
Incident date: Oct 14, 2004
CAR WAS PARKED OUTSIDE THE HOUSE, AND HAD BEEN STILL FOR ABOUT AN HOUR. WE SMELLED SOMETHING BURNING AND WHEN WE OPENED THE HOOD, THERE WERE FLAMES COMING FROM THE ALTERNATOR. THE ALTERNATOR STARTED A FIRE INTERNALLY. IT WAS PURE LUCK THE CAR DIDN'T BURN COMPLETELY. THE DEALER SAYS THAT THERE WAS A SAFETY RECALL FOR 1998 INFINITI I30S, BUT BECAUSE THE VIN DOESN'T FALL INTO THE RECALL GROUP, THEY R
... EFUSE TO FIX IT UNLESS I COME WITH $510. THE CAR IS A 1998 I30 INFINITI WITH THE VIN [XXX].*AK UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Fire
Incident date: Sep 1, 2004
CONSUMER PURCHASED A VEHICLE THAT THE GARAGE DOOR OPENER WILL NOT WORK AND DEALERS ARE REFUSING TO SERVICE THE VEHICLE. (BUILT IN GARAGE DOOR OPENER) *SC
Incident date: Oct 10, 2004
CONTINOUS PROBLEMS WITH ELECTRICAL SYSTEM. SUN ROOF AND POWER WINDOWS. HEADLAMP RELAY WAS FIXED IN 10/2002 AND HAS ALREADY MALFUNCTIONED.*AK
Incident date: Oct 10, 2004
CONTINOUS PROBLEMS WITH ELECTRICAL SYSTEM. SUN ROOF AND POWER WINDOWS. HEADLAMP RELAY WAS FIXED IN 10/2002 AND HAS ALREADY MALFUNCTIONED.*AK
Incident date: Oct 10, 2004
CONTINOUS PROBLEMS WITH ELECTRICAL SYSTEM. SUN ROOF AND POWER WINDOWS. HEADLAMP RELAY WAS FIXED IN 10/2002 AND HAS ALREADY MALFUNCTIONED.*AK
Incident date: Aug 20, 2004
I HAVE A 2003 G35 SEDAN WITH APPROXIMATELY 13,000 MILES ON IT. WHILE TRAVELING DOWN A SIDESTREET AT 35 MPH APPROACHING A STOP SIGN AT A MAJOR FOUR LANE CROSS STREET, REMOVED FOOT FROM ACCELERATOR PEDAL TO BEGIN SLOWING DOWN THE VEHICLE WHEN THE CAR SPONTANEOUSLY REVVED AT HIGH RPM (OVER 6000 RPM). HAD TO APPLY THE BRAKE FORCEFULLY TO ATTEMPT TO STOP THE VEHICLE AND THE CAR POWERED THROUGH THE ST
... OP SIGN AND INTO THE FIRST CROSS LANE OF THE FOUR LANE STREET. A CAR ON THE CROSS STREET HAD TO SWERVE TO AVOID STRIKING OUR VEHICLE. THE CAR COULD ONLY BE STOPPED BY THROWING THE SHIFT LEVER INTO NEUTRAL. ON TWO PREVIOUS OCCASIONS WHEN THE VEHICLE WAS ABOUT ONE MONTH OLD, EXPERIENCED A SUDDEN SPONTANEOUS REVVING OF THE ENGINE WHILE STOPPED AT A SIGNAL. THE TWO PREVIOUS OCCURRENCES DID NOT RESULT IN LOSS OF CONTROL OF THE VEHICLE. ON THE MOST RECENT OCCURRENCE, I HAD THE VEHICLE TOWED TO OUR SERVICING DEALER (AUTOPLACE INFINITI), WHERE THEY CLAIMED TO HAVE CONDUCTED A THOROUGH DIAGNOSTIC. THEY REPORTED THAT THEY WERE UNABLE TO FIND ANY DEFECTS, COMPUTER ERROR CODES OR MANUFACTURER SERVICE BULLETINS ON THIS PROBLEM, AND, OF COURSE, WERE UNABLE TO DUPLICATE THE PROBLEM. I HAVE WRITTEN TO INFINITI CONSUMER AFFAIRS ABOUT THE PROBLEM AS WE ARE TERRIFIED TO DRIVE THE VEHICLE AND IT HAS BEEN IDLE IN OUR GARAGE THE PAST THREE WEEKS AWAITING A RESPONSE FROM INFINITI AS TO THIS SERIOUS PROBLEM. *NMRead more
Incident date: Oct 11, 2004
SINCE I BOUGHT MY 1998 INFINITI I30T, I'VE REPORTED TO THE DEALER (SANTA MONICA INFINITI - PURCHASED FROM AND PEYTON CRAMER INFINITI - RECENT SERVICES) THAT THE TRUNK RELEASE IS DEFECTIVE AT LEAST ONCE A YEAR. THEY AGREE THAT A PROBLEM EXIST, BUT WILL NOT PERFORM THE REPAIRS FOR FREE, SINCE IT IS NOT A RECALL ITEM, YET. IT OPENS UNEXPECTEDLY AND RANDOMLY. IT POPS OPEN WHILE DRIVING, WHICH CAN CAUS
... E ITEMS TO POSSIBLY FALL OUT OF THE TRUNK. I'VE FOUND IT OPEN SEVERAL TIMES AFTER HAVING THE VEHICLE PARKED FOR A FEW MINUTES OF FOR A FEW HOURS. I'VE LOST 2 TENNIS RACQUETS DUE TO THIS PROBLEM. THIS MORNING, I FOUND THE TRUNK ONCE AGAIN OPEN. FORTUNATELY, MY LAPTOP AND OTHER BAGS WERE UNTOUCHED. PLEASE HAVE THIS ITEM RECALLED. THANK YOU. *NMRead more
Incident date: Oct 3, 2004
WHILE DRIVING SMOKE CAME THROUGH THE VENTS. THE CONSUMER EXITED THE VEHICLE, AND A FIRE STARTED. *AK *SC
Fire
Incident date: Oct 5, 2004
WHILE STARTING UP THE VEHICLE A LOUD NOISE CAME FROM FRONT. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE STARTER NEEDED TO BE REPLACED. BUT CONSUMER WAS RESPONSIBLE TO PAY FOR PARTS AND LABOR. *AK
Incident date: Sep 1, 2004
WHILE DRIVING WITH THE CRUISE CONTROL ON, THE VEHICLE WOULD ACCELERATE OVER THE SET SPEED. *NM THE VEHICLE DID NOT REMAIN IN CRUISE CONTROL AFTER SHIFTING TO A LOWER GEAR. *JB
Incident date: Oct 4, 2004
CONSUMER STATED O2 SENSOR WAS CAUSING CHECK ENGINE LIGHT TO COME ON AND STAY ON. THIS HAS BEEN GOING ON FOR THE LAST 6 MONTHS. CONSUMER TOOK THE VEHICLE TO THE MECHANIC, AND WAS SUBJECTED TO HAVING A WIRING HARNESS INSTALLED. CONSUMER HAD THAT DONE, BUT IT DID NOT SOLVE THE PROBLEM. THEY WERE TALKING ABOUT ANOTHER $1200.00 TO REPAIR SOMETHING ELSE.*AK
Incident date: Oct 4, 2004
CONSUMER STATED O2 SENSOR WAS CAUSING CHECK ENGINE LIGHT TO COME ON AND STAY ON. THIS HAS BEEN GOING ON FOR THE LAST 6 MONTHS. CONSUMER TOOK THE VEHICLE TO THE MECHANIC, AND WAS SUBJECTED TO HAVING A WIRING HARNESS INSTALLED. CONSUMER HAD THAT DONE, BUT IT DID NOT SOLVE THE PROBLEM. THEY WERE TALKING ABOUT ANOTHER $1200.00 TO REPAIR SOMETHING ELSE.*AK
Incident date: Jul 22, 2004
THE FRONT BRAKES ON MY 2004 INFITI QX56 BEGAN SQUEAKING AND SHUDDERING IN MID JULY 2004 AT APPOXIMATELY 5000 MILES. THE BRAKE REPAIR PARTS WERE NOT AVAILABLE UNTIL SEPTEMBER 24, 2004. AT THIS WRITING 09/29/04, THE VEHICLE REMAINS AT THE DEALER AWAITING A REPLACEMENT FRONT PASSENGER SEAT ADJUSTMENT ASSEMBLY THAT TOOK TWO MONTHS TO ARRIVE. IT TURNS OUT THE WRONG PART WAS ORDERED REQUIRING A REORD
... ER OF THE PART. MY VEHICLE HAS BEEN PROMISED TO ME BY 09/30/04!*AKRead more
Incident date: Sep 22, 2004
THE CONSUMER HAS A CONCERN THAT ALL THE RIMS (ORIGINAL EQUIPMENT) ON THE VEHICLE SHOWED HAIRLINE CRACKS AROUND THE LUG NUTS AREAS. *JB
Incident date: Jul 13, 2004
2004 WITH APPROX. 7,200 MILES. RATTLING NOISE HEARD IN 1ST AND 2ND GEAR. DEALER SAID IT NEEDED NEW TRANNY. REPLACED TRANNY. PICKED UP CAR AND WHILE DRIVING HOME, COULD NOT GET IT INTO 5TH OR 6TH GEAR. BACK TO DEALER. WAS TOLD THAT TRANNY WAS BAD AND HAD TO BE REPLACED AGAIN. PICKED UP CAR AND WITHIN A WEEK HEARD A KNOCKING NOISE IN 5TH GEAR, VIBRATION IN STICK SHIFT AND A CLANKING NOISE WHEN APPLY
... ING THE BRAKES FOR THE FIRST TIME AFTER CAR SITTING FOR A BIT. LATER FOUND OUT THAT DEALER LIED ABOUT INSTALLING THE 2ND TRANSMISSION. DEALER REFUSES TO TELL ME OR GIVE ME PAPER WORK STATING WHAT WAS DONE ON CAR THE 2ND TIME THEY HAD. INFINITI CONSUMER AFFAIRS AND REGIONAL MANAGER HAVE NOT PROVEN TO BE OUT FOR CONSUMERS INTEREST. IN FACT, THEY CALL LYING ABOUT THE 2ND TRANNY A "MISTAKE". SOUNDS LIKE FRAUD TO ME, ESPECIALLY WHEN I WAS TOLD SEVERAL TIMES THAT THEY DON'T REPAIR TRANNYS ...THEY ONLY REPLACE THEM. THEY ALSO GAVE ME A WORK ORDER/PAPERWORK STATING THAT NEW TRANNY WAS INSTALLED TWICE. *JBRead more
Incident date: Jul 13, 2004
2004 WITH APPROX. 7,200 MILES. RATTLING NOISE HEARD IN 1ST AND 2ND GEAR. DEALER SAID IT NEEDED NEW TRANNY. REPLACED TRANNY. PICKED UP CAR AND WHILE DRIVING HOME, COULD NOT GET IT INTO 5TH OR 6TH GEAR. BACK TO DEALER. WAS TOLD THAT TRANNY WAS BAD AND HAD TO BE REPLACED AGAIN. PICKED UP CAR AND WITHIN A WEEK HEARD A KNOCKING NOISE IN 5TH GEAR, VIBRATION IN STICK SHIFT AND A CLANKING NOISE WHEN APPLY
... ING THE BRAKES FOR THE FIRST TIME AFTER CAR SITTING FOR A BIT. LATER FOUND OUT THAT DEALER LIED ABOUT INSTALLING THE 2ND TRANSMISSION. DEALER REFUSES TO TELL ME OR GIVE ME PAPER WORK STATING WHAT WAS DONE ON CAR THE 2ND TIME THEY HAD. INFINITI CONSUMER AFFAIRS AND REGIONAL MANAGER HAVE NOT PROVEN TO BE OUT FOR CONSUMERS INTEREST. IN FACT, THEY CALL LYING ABOUT THE 2ND TRANNY A "MISTAKE". SOUNDS LIKE FRAUD TO ME, ESPECIALLY WHEN I WAS TOLD SEVERAL TIMES THAT THEY DON'T REPAIR TRANNYS ...THEY ONLY REPLACE THEM. THEY ALSO GAVE ME A WORK ORDER/PAPERWORK STATING THAT NEW TRANNY WAS INSTALLED TWICE. *JBRead more
Incident date: Sep 14, 2004
WHILE DRIVING 30 MPH STEERING PULLED TO THE RIGHT. CONSUMER APPLYIED THE BRAKES, HOWEVER THE VEHICLE ACCELERATED. AS A RESULT, CONSUMER LOST CONTROL. NO IMPACT REPORTED. *AK
Incident date: Sep 14, 2004
WHILE DRIVING 65 MPH THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AND NONE OF THE SIX AIR BAGS DEPLOYED UPON IMPACT. THE PASSENGER SUSTAINED BRUISING AND LOWER BACK PAIN. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash
1 injured
Incident date: Aug 13, 2004
WHILE DRIVING BRAKES FAILED, MAKING IT HARD TO STOP THE VEHICLE. ALSO, TAIL LIGHTS WERE INOPERABLE. VEHICLE HAD BEEN TAKEN TO THE DEALER A TOTAL OF SIX TO EIGHT TIMES. WAS TOLD THERE WAS AN ELECTRICAL PROBLEM. *AK
Incident date: Sep 12, 2004
THERE HAS NOT BEEN AN INCIDENT BUT A SERIOUS CONCERN. FRONT SEAT BELT CONNECTOR IS SO HIGH THAT THE SEAT BELTS REST AGAINST MY STOMACH INSTEAD ON ON MY LAP. THIS SEEMS TO BE VERY DANGEROUS INCASE OF A FRONTAL COLLISION. NOT ONLY WOOULD THE FORCE OF THE BELT BE AGAINST MY STOMACH, BUT IS SEEMS I COULD SLIP UNDER THE BELT AND POSSIBLEY HAVE HEAD OR NECK INJURIES FROM THE SHOULDER BELT. THE INFINITI
... SERVICE DEPARTMENT SAYS THERE IS NOTHING THEY CAN DO ABOUT IT. THE DRIVER SIDE IS WORSE THAN THE PASSENGER SIDE. *AKRead more
Incident date: Sep 4, 2004
WHILE DRIVING ON A CLEAR DAY, NO WET ROAD, ETC., ON SATURDAY SEPTEMBER 4, 2004, MY 1996 INFINITI I30 MYSTERIOUSLY WENT OUT OF CONTROL, WENT INTO A SLIDE, CROSSED A TWO LANE HIGHWAY, WENT DOWN AN ENBANKMENT, FLIPPED OVER, AND CRASHED TOP-FIRST INTO A TREE; DRIVING THE ROOF INTO THE DRIVER'S SEAT. THE AIRBAGS NEVER DID EMPOLY. THE INVESTIGATING OFFICER DID NOT ISSUE A CITATION SINCE HE COULD NOT DET
... ERMINE THE CAUSE FOR THE CAR GOING OUT OF CONTROL. I WAS CHECKED FOR SOBRIETY, ETC. AND IT WAS DETERMINED THAT I WAS NOT IMPAIRED. ALL TIRES WERE IN EXCELLENT CONDITION, THERE WAS NOT A TIRE BLOWOUT. THE FRONT WAS ALIGNED ABOUT 6 MONTHS AGO. THE TIRES WERE RECENTLY ROTATED AND BALANCED. THE RIGHT FRONT TIRE WAS REPLACED AT THAT TIME BECAUSE THE TIRE HAD A SLIGHT INDENTATION DUE TO POSSIBLY HITTING A SIDE WALK CURVE.*AKRead more
Crash
1 injured
Incident date: Jan 2, 2003
WHEN TURNING THE VEHICLE TO THE RIGHT AFTER THE ENGINE IS WARM, THE DRIVER'S SEAT AUTOMATICALLY RECLINES. THIS COULD CAUSE THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE DEALER DOES NOT KNOW THE CAUSE BUT BELIEVES A SWITCH IS WORN OR FAULTY. *AK
Incident date: Aug 30, 2004
2003 INFINITI G35 SEDAN WITH AERO PACKAGE. RAVEL PAN IS LOCATED UNDER ENGINE AND SECURED TO FRONT BUMPER. THE FRONT BUMPER WORE THIN THROUGH NORMAL DRIVING CONDITIONS, SPLITTING THE BUMPER IN TWO PIECES ALONG THE LENGTH OF THE BUMPER RELEASING THE GRAVEL PAN AND CREATING AN AIR SCOOP WHICH FLAPS FREELY. I BELIEVE THIS IS A DESIGN FLAW. IT IS POOR ENGINEERING THAT WOULD ALLOW THE PAN TO BE SECUR
... ED TO THE BUMPER COVER WHEN THE BUMPER COVER (PLASTIC) CAN BE EASILY WORN AWAY BY ALWAYS PRESENT CONCRETE CURBS IN NORMAL DRIVING CONDITIONS THUS RELEASING THE PAN. THE EDGE ALONG WHICH THE BUMPER COVER SPLIT SHOULD BE ALTERED OR REINFORCED SO AS NOT TO IMPACT CURBS AND WEAR AWAY.*AKRead more
Incident date: May 19, 2004
THE BRAKES WERE DEFECTIVE. DEALER SERVICED THE BRAKES SEVERAL TIMES, AND THE MANUFACTURER STATED THAT THE PROBLEM WILL CONTINUE TO EXIST BECAUSE THE PARTS BEING PLACED ONTO THE VEHICLE WERE ALSO DEFECTIVE. THERE WAS A CONSTANT SQUEALING EVEN WHEN THE BRAKES WERE NOT APPLIED.*AK
Incident date: Aug 1, 2004
INFORMATION REQUEST REGARDING RECALL 02V146000 WITH THE 2001 INFINITI I30. *MR THE CONSUMER REQUESTED THE NUMBER OF ACCIDENTS CAUSED BY THE MALFUNCTION, THE NUMBER OF OWNERS NOTIFIED, THE NUMBER OF COMPLAINTS, THE NUMBER OF ACCIDENTS, THE AMOUNT OF DEATHS OR INJURIES, AND ANY INFO REGARDING SETTLEMENTS PAID BY INFINITY OR NISSAN. (ALL IN REFERENCE TO THE RECALL) *SC *JB
Incident date: Jan 19, 2004
THE AIR BAG LIGHT ILLUMINATED AND KEPT BLINKING. (NAR) *PH *CB
Incident date: Aug 23, 2004
WHILE SITTING AT A TRAFFIC LIGHT THE ENGINE RACED. THE CONSUMER SHIFTED THE GEAR INTO NEUTRAL AND THE VEHICLE SLOWED DOWN. THE CONSUMER DROVE THE VEHICLE TO THE DEALER, HOWEVER THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *AK *TC *JB
Incident date: Aug 16, 2004
1) TRAVELING AT HIGH SPEEDS 50-60 MPH FOR A CONSIDERABLE TIME FRAME, ONE-TWO HOURS. ON A HIGHWAY WITH STOP LIGHTS-WHEN TRYING TO STOP, MY INFINITI I35 (YR.2002) ACCELERATES WHILE I AM TRYING TO BRAKE. THE CAR LURCHES FOWARD WITH THE ENGINE GOING FROM 1500 RPM TO 7000 RPMS. THE INCIDENT REPEATED ITSELF LATER ON 8/16. WE WERE TRAVELING FROM BALTIMORE TO VIRGINA ON ROUTE 50--GOOD ROAD ACCOMODATING HI
... GH SPEEDS BUT HAS LIGHTS AS ONE PASSES THROUGH EASTERN SHORE TOWNS. THE CAR WAS TOWED TO INFINITE'S NEAREST DEALERSHIP IN VA BEACH. ACCORDING TO THAT DEALER'S SHOP, NO ERROR MESSAGES OR ISSUES WERE REPORTED PER THEIR COMPUTERIZED TESTING. ACCORDING TO THEM, THEIR ROAD TESTS , TWO TESTS, A DRIVE FOR 15 MINUTES AND THE OTHER WAS TO GET THE CAR'S SPEED UP TO 80 MPH ON AN IN-SHOP ROLLING MACHINE, REVEALED NO ERRORS. *AK MY CONTACTING INFINITI'S NATIONAL CONSUMER AFFAIRS OFFICE RESULTED IN NO TANGIBLE ASSISTANCE. THE DEALER DROVE THE CAR TO BALTIMORE, 8/20/04 AND REPORTED NO PROBLEMS. INTERSTATE 95 WAS USED (ITS NOT THE SAME AS ROUTE 50 WITH HIGH SPEEDS AND FREQUENT, QUICK(ER) STOPS. THE CAR IS NOT WORKING AND NEEDS TO BE CORRECTED; IT IS DANGEROUS. INFINITI WILL NOT PROCEED SINCE COMPUTERIZED ANALYSIS REPORTS NO ERROR MESSAGES. IN JUNE, 2004, WE HAD TAKEN THE CAR TO JBA OF ELLICOTT CITY COMPLAINING THAT THE CAR WAS DEMONSTRATING PROBLEMS: AT STOP SIGNS, ON OCCASION, THE CAR WOULD NOT MOVE FORWARD, THE ENGINE WOULD RACE, THEN THE CAR WOULD LUNGE FORWARD. THAT DEALERSHIP AGAIN COMMENTED THAT THERE WAS NO PROBLEM REGISTERING ON ITS COMPUTER TESTING, THEREFORE, NO PROBLEM. IT SEEMS THAT THE FIRM'S TESTING METHODOLOGY ISN'T EITHER COMPREHENSIVE ENOUGH OR LIMITED TO ONLY COMPUTER ANALYSIS. THE CAR HAS A DEFECT AND THIS FIRM CAN'T OR WON'T REACH OUT OF THE BOX TO TRY AND SOLVE IT, EXCUSING ANY EFFORT ON THEIR PART BECAUSE THEIR COMPUTER RESULTS DISCLOSE NO "ERROR MESSAGE".Read more
Incident date: Aug 16, 2004
1) TRAVELING AT HIGH SPEEDS 50-60 MPH FOR A CONSIDERABLE TIME FRAME, ONE-TWO HOURS. ON A HIGHWAY WITH STOP LIGHTS-WHEN TRYING TO STOP, MY INFINITI I35 (YR.2002) ACCELERATES WHILE I AM TRYING TO BRAKE. THE CAR LURCHES FOWARD WITH THE ENGINE GOING FROM 1500 RPM TO 7000 RPMS. THE INCIDENT REPEATED ITSELF LATER ON 8/16. WE WERE TRAVELING FROM BALTIMORE TO VIRGINA ON ROUTE 50--GOOD ROAD ACCOMODATING HI
... GH SPEEDS BUT HAS LIGHTS AS ONE PASSES THROUGH EASTERN SHORE TOWNS. THE CAR WAS TOWED TO INFINITE'S NEAREST DEALERSHIP IN VA BEACH. ACCORDING TO THAT DEALER'S SHOP, NO ERROR MESSAGES OR ISSUES WERE REPORTED PER THEIR COMPUTERIZED TESTING. ACCORDING TO THEM, THEIR ROAD TESTS , TWO TESTS, A DRIVE FOR 15 MINUTES AND THE OTHER WAS TO GET THE CAR'S SPEED UP TO 80 MPH ON AN IN-SHOP ROLLING MACHINE, REVEALED NO ERRORS. *AK MY CONTACTING INFINITI'S NATIONAL CONSUMER AFFAIRS OFFICE RESULTED IN NO TANGIBLE ASSISTANCE. THE DEALER DROVE THE CAR TO BALTIMORE, 8/20/04 AND REPORTED NO PROBLEMS. INTERSTATE 95 WAS USED (ITS NOT THE SAME AS ROUTE 50 WITH HIGH SPEEDS AND FREQUENT, QUICK(ER) STOPS. THE CAR IS NOT WORKING AND NEEDS TO BE CORRECTED; IT IS DANGEROUS. INFINITI WILL NOT PROCEED SINCE COMPUTERIZED ANALYSIS REPORTS NO ERROR MESSAGES. IN JUNE, 2004, WE HAD TAKEN THE CAR TO JBA OF ELLICOTT CITY COMPLAINING THAT THE CAR WAS DEMONSTRATING PROBLEMS: AT STOP SIGNS, ON OCCASION, THE CAR WOULD NOT MOVE FORWARD, THE ENGINE WOULD RACE, THEN THE CAR WOULD LUNGE FORWARD. THAT DEALERSHIP AGAIN COMMENTED THAT THERE WAS NO PROBLEM REGISTERING ON ITS COMPUTER TESTING, THEREFORE, NO PROBLEM. IT SEEMS THAT THE FIRM'S TESTING METHODOLOGY ISN'T EITHER COMPREHENSIVE ENOUGH OR LIMITED TO ONLY COMPUTER ANALYSIS. THE CAR HAS A DEFECT AND THIS FIRM CAN'T OR WON'T REACH OUT OF THE BOX TO TRY AND SOLVE IT, EXCUSING ANY EFFORT ON THEIR PART BECAUSE THEIR COMPUTER RESULTS DISCLOSE NO "ERROR MESSAGE".Read more
Incident date: Aug 16, 2004
1) TRAVELING AT HIGH SPEEDS 50-60 MPH FOR A CONSIDERABLE TIME FRAME, ONE-TWO HOURS. ON A HIGHWAY WITH STOP LIGHTS-WHEN TRYING TO STOP, MY INFINITI I35 (YR.2002) ACCELERATES WHILE I AM TRYING TO BRAKE. THE CAR LURCHES FOWARD WITH THE ENGINE GOING FROM 1500 RPM TO 7000 RPMS. THE INCIDENT REPEATED ITSELF LATER ON 8/16. WE WERE TRAVELING FROM BALTIMORE TO VIRGINA ON ROUTE 50--GOOD ROAD ACCOMODATING HI
... GH SPEEDS BUT HAS LIGHTS AS ONE PASSES THROUGH EASTERN SHORE TOWNS. THE CAR WAS TOWED TO INFINITE'S NEAREST DEALERSHIP IN VA BEACH. ACCORDING TO THAT DEALER'S SHOP, NO ERROR MESSAGES OR ISSUES WERE REPORTED PER THEIR COMPUTERIZED TESTING. ACCORDING TO THEM, THEIR ROAD TESTS , TWO TESTS, A DRIVE FOR 15 MINUTES AND THE OTHER WAS TO GET THE CAR'S SPEED UP TO 80 MPH ON AN IN-SHOP ROLLING MACHINE, REVEALED NO ERRORS. *AK MY CONTACTING INFINITI'S NATIONAL CONSUMER AFFAIRS OFFICE RESULTED IN NO TANGIBLE ASSISTANCE. THE DEALER DROVE THE CAR TO BALTIMORE, 8/20/04 AND REPORTED NO PROBLEMS. INTERSTATE 95 WAS USED (ITS NOT THE SAME AS ROUTE 50 WITH HIGH SPEEDS AND FREQUENT, QUICK(ER) STOPS. THE CAR IS NOT WORKING AND NEEDS TO BE CORRECTED; IT IS DANGEROUS. INFINITI WILL NOT PROCEED SINCE COMPUTERIZED ANALYSIS REPORTS NO ERROR MESSAGES. IN JUNE, 2004, WE HAD TAKEN THE CAR TO JBA OF ELLICOTT CITY COMPLAINING THAT THE CAR WAS DEMONSTRATING PROBLEMS: AT STOP SIGNS, ON OCCASION, THE CAR WOULD NOT MOVE FORWARD, THE ENGINE WOULD RACE, THEN THE CAR WOULD LUNGE FORWARD. THAT DEALERSHIP AGAIN COMMENTED THAT THERE WAS NO PROBLEM REGISTERING ON ITS COMPUTER TESTING, THEREFORE, NO PROBLEM. IT SEEMS THAT THE FIRM'S TESTING METHODOLOGY ISN'T EITHER COMPREHENSIVE ENOUGH OR LIMITED TO ONLY COMPUTER ANALYSIS. THE CAR HAS A DEFECT AND THIS FIRM CAN'T OR WON'T REACH OUT OF THE BOX TO TRY AND SOLVE IT, EXCUSING ANY EFFORT ON THEIR PART BECAUSE THEIR COMPUTER RESULTS DISCLOSE NO "ERROR MESSAGE".Read more
Incident date: Aug 16, 2004
1) TRAVELING AT HIGH SPEEDS 50-60 MPH FOR A CONSIDERABLE TIME FRAME, ONE-TWO HOURS. ON A HIGHWAY WITH STOP LIGHTS-WHEN TRYING TO STOP, MY INFINITI I35 (YR.2002) ACCELERATES WHILE I AM TRYING TO BRAKE. THE CAR LURCHES FOWARD WITH THE ENGINE GOING FROM 1500 RPM TO 7000 RPMS. THE INCIDENT REPEATED ITSELF LATER ON 8/16. WE WERE TRAVELING FROM BALTIMORE TO VIRGINA ON ROUTE 50--GOOD ROAD ACCOMODATING HI
... GH SPEEDS BUT HAS LIGHTS AS ONE PASSES THROUGH EASTERN SHORE TOWNS. THE CAR WAS TOWED TO INFINITE'S NEAREST DEALERSHIP IN VA BEACH. ACCORDING TO THAT DEALER'S SHOP, NO ERROR MESSAGES OR ISSUES WERE REPORTED PER THEIR COMPUTERIZED TESTING. ACCORDING TO THEM, THEIR ROAD TESTS , TWO TESTS, A DRIVE FOR 15 MINUTES AND THE OTHER WAS TO GET THE CAR'S SPEED UP TO 80 MPH ON AN IN-SHOP ROLLING MACHINE, REVEALED NO ERRORS. *AK MY CONTACTING INFINITI'S NATIONAL CONSUMER AFFAIRS OFFICE RESULTED IN NO TANGIBLE ASSISTANCE. THE DEALER DROVE THE CAR TO BALTIMORE, 8/20/04 AND REPORTED NO PROBLEMS. INTERSTATE 95 WAS USED (ITS NOT THE SAME AS ROUTE 50 WITH HIGH SPEEDS AND FREQUENT, QUICK(ER) STOPS. THE CAR IS NOT WORKING AND NEEDS TO BE CORRECTED; IT IS DANGEROUS. INFINITI WILL NOT PROCEED SINCE COMPUTERIZED ANALYSIS REPORTS NO ERROR MESSAGES. IN JUNE, 2004, WE HAD TAKEN THE CAR TO JBA OF ELLICOTT CITY COMPLAINING THAT THE CAR WAS DEMONSTRATING PROBLEMS: AT STOP SIGNS, ON OCCASION, THE CAR WOULD NOT MOVE FORWARD, THE ENGINE WOULD RACE, THEN THE CAR WOULD LUNGE FORWARD. THAT DEALERSHIP AGAIN COMMENTED THAT THERE WAS NO PROBLEM REGISTERING ON ITS COMPUTER TESTING, THEREFORE, NO PROBLEM. IT SEEMS THAT THE FIRM'S TESTING METHODOLOGY ISN'T EITHER COMPREHENSIVE ENOUGH OR LIMITED TO ONLY COMPUTER ANALYSIS. THE CAR HAS A DEFECT AND THIS FIRM CAN'T OR WON'T REACH OUT OF THE BOX TO TRY AND SOLVE IT, EXCUSING ANY EFFORT ON THEIR PART BECAUSE THEIR COMPUTER RESULTS DISCLOSE NO "ERROR MESSAGE".Read more
Incident date: Feb 1, 2003
PROBLEMS WITH VEHICLE'S FRONT SEAT.*MR CONSUMER IS REQUESTING REPLACEMENT OR REPURCHASE VEHICLE . *CB
Incident date: Jul 20, 2004
I OWN A 2004 INFINITI G35 COUPE 6MT WITH A PROBLEM WITH A FRONT WHEEL ROTOR. ONE OF THE EIGHT ROTOR SURFACES IS NOT WITH-IN SPEC AS WITH THE OTHER SEVEN SURFACES, AND NEEDS TO BE REPLACED AS PER INFINITI TECHS.I HAVE THE MODEL THAT UTILIZES BREMBO BRAKES AND THE TECH AND INFINITI USA SAID THAT THERE WAS A RECALL FOR THE NON-BREMBO BRAKES AND THAT THE REPAIR WAS MY RESPONSIBILITY SINCE IT WAS A WEA
... R AND TEAR SITUATION.AS I MENTIONED BEFORE. ALL BUT ONE ROTOR SURFACE, AND ALL BRAKE PADS WERE UP TO SPEC. MY QUESTION IS THIS. IS THERE ANY ADDENDUM TO INCLUDE THE BREMBO BRAKE SYSTEM TO THE RECALL AND IF NOT IS THERE ANYTHING YOU COULD SUGGEST THAT I COULD DO? THANK YOU FOR YOUR TIME. *AK SINCERELY, DR. LESLIE KLEINRead more
Incident date: Jul 6, 2004
SEVERAL FAILURES: 1. FAILURE OF THE BACKUP WARNING SENSORS. 2. FAILURE OF THE SEAT MEMORY SYSTEM. 3. FAILURE OF THE STEERING WHEEL ENTRY/EXIT POSITION FUNCTION. 4. NAVIGATION DISK FAULTS 5. HEAD LINER SQEAZKS AND RATTLES. THE CAR HAS NOW BEEN IN AT THE DEALER FOR THREE WEEKS TO REPAIR THESE PROBLEMS. I HAVE PICKED THE CAR UP ONCE ONLY TO TURN AROUND AND RETURN IT WHEN THE HEADLINER PROBLEMS
... STARTED AGAIN AND THE BACKUP WARNING SENSORS MALFUNCTIONED AGAIN. *AKRead more