Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 9,875 complaints for INFINITI

INFINITI G35 (2003) - INTERIOR LIGHTING Mar 21, 2005
Incident date: Dec 13, 2004
2003 INFINITI G-35 BLOWN UP IN DRIVEWAY AND HOUSE CAUGHT FIRE. *BF THE FIRE DEPARTMENT DETERMINED THE FIRE ORIGINATED INSIDE OF THE TRUNK WHERE THE TRUNK LIGHT BULB BECAME SO HOT THAT THE LIGHT BULB EXPLODED, THE HOT PARTICLES FROM THE LIGHT BULB CAUGHT THE TRUNK AND THE CONTENTS IN THE TRUNK ON FIRE. THE CONSUMER STATED SHE FORGOT TO CLOSE THE TRUNK SECURELY. BEFORE THE FIRE, THE CONSUMER STAT... Read more
Crash
INFINITI G35 (2004) - POWER TRAIN:MANUAL TRANSMISSION Mar 17, 2005
Incident date: Mar 17, 2005
THIS COMPLAINT IS IN REGARDS TO THE 6 SPEED MANUAL TRANSMISSION. I HAVE HAD THE CAR SEVERAL MONTHS AND HAVE NOTICED A RATTLE/GRINDING NOISE EMINATING FROM THE TRANSMISSION WHILE THE CAR IS STOPPED AND IDLING. THE CAR MUST BE WARMED UP AND HAVE BEEN DRIVEN IN STOP AND GO TRAFFIC FOR APPROXIMATELY 15 MINUTES IN ORDER TO HEAR THE NOISE. WHEN I DEPRESS THE CLUTCH PEDAL, THE NOISE STOPS. I UNDERSTA... Read more
INFINITI QX56 (2004) - SERVICE BRAKES, HYDRAULIC Mar 17, 2005
Incident date: Jul 1, 2004
2004 INFINITI EXPERIENCED SHUDDERING IN THE BRAKES. *BF THE DVD PLAYER STOPPED WORKING, THE DRIVERS SEAT MEMORY WAS INOPERATIVE. *JB
INFINITI QX56 (2004) - SEATS:FRONT ASSEMBLY:POWER ADJUST Mar 17, 2005
Incident date: Jul 1, 2004
2004 INFINITI EXPERIENCED SHUDDERING IN THE BRAKES. *BF THE DVD PLAYER STOPPED WORKING, THE DRIVERS SEAT MEMORY WAS INOPERATIVE. *JB
INFINITI QX56 (2004) - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. Mar 17, 2005
Incident date: Jul 1, 2004
2004 INFINITI EXPERIENCED SHUDDERING IN THE BRAKES. *BF THE DVD PLAYER STOPPED WORKING, THE DRIVERS SEAT MEMORY WAS INOPERATIVE. *JB
INFINITI QX56 (2004) - ELECTRICAL SYSTEM Mar 16, 2005
Incident date: Mar 12, 2004
BACK UP WARNING SENSOR/STEERING WHEEL ENTRY FUNCTION STAYS IN UP POSITION/RATTLE IN DASH DRIVER SIDE/WARPED FRONT BRAKE ROTORS/SENSOR IN PASSENGER SIDE WINDOW FAILURE/REPLACEMENT OF CD PLAYER/NAVIGATION ACCEPT SCREEN STAYS ON UNTIL YOU CLICK ACCEPT/*AK
INFINITI I30 (1999) - VEHICLE SPEED CONTROL Mar 16, 2005
Incident date: Mar 13, 2005
WHILE DRIVING MY WIFE'S 1999 INFINIT I30, I EXPERIENCED AN UNEXPECTED SUDDEN ACCELERATION WHEN SLOWING TO ENTER A PARKING SPACE. I IMMEDIATELY STOOD ON THE BRAKES AND PUT THE CAR INTO NEUTRAL WITH THE ENGINE RACING. IF I HAD NOT REACTED QUICKLY, I WOULD HAVE CRASHED INTO THE PARKED CAR AHEAD OF ME. I STOPPED WITHIN A FEW INCHES OF THAT CAR. THIS HAS NOT OCCURED BEFORE, ACCRDING TO MY WIFE WHO ... Read more
INFINITI Q45 (1998) - AIR BAGS:FRONTAL Mar 15, 2005
Incident date: Jan 6, 2005
WHILE DRIVING AT APPROXIMATELY 35 MPH THE OWNER HIT A VEHICLE ON THE FRONT RIGHT SIDE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND PASSENGER SUSTAINED INJURIES, BUT DID NOT SEEK IMMEDIATE MEDICAL ATTENTION. *AK *SC *JB THE IMPACT WAS SO GREAT THAT IT PUSHED BACK THE FRAME RAIL ONE INCH. THE CONSUMER IS QUESTIONING WHETHER OR NOT THE VEHICLE EVEN HAS AIR BAGS AND WANTS NIS... Read more
Crash 2 injured
INFINITI G35 (2005) - VEHICLE SPEED CONTROL Mar 14, 2005
Incident date: Feb 27, 2005
ON 2 OCCASIONS WHILE STOPPING AT A TRAFFIC LIGHT THE VEHICLE ACCELERATED BY ITSELF. HAD SOMEONE BEEN WALKING IN FRONT THEY WOULD HAVE BEEN RUN OVER BY THE TIME I WAS ABLE TO STOP THE VEHICLE. CAR WAS BROUGHT BACK TO DEALER, AND AFTER 3 DAYS OF DIAGNOSTICS THEY COULD NOT FIND THE PROBLEM. I ONLY HAD THE CAR LESS THAN 2 WEEKS WHEN THESE 2 INCIDENTS HAPPENED, AND I DO NOT WANT TO GET BEHIND THE WHE... Read more
INFINITI G35 (2003) - SUSPENSION:FRONT Mar 11, 2005
Incident date: Oct 18, 2004
I HAVE HAD FRONT END ALIGNMENT AND TIRE WEAR PROBLEMS ON MY INFINITI FROM DAY ONE OF BUYING THE CAR. *AK
INFINITI G35 (2003) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS Feb 28, 2005
Incident date: Feb 25, 2005
WHILE DRIVING AT APPROXIMATELY 30 MPH VEHICLE VIBRATED IN THE FRONT WHEN APPLYING THE BRAKES. THEY WERE REPLACED, AND THE ROTORS TURNED ON 3 DIFFERENT OCCASIONS. OWNER WAS INFORMED THAT THE FRONT BRAKES WERE WEARING OUT PREMATURELY. OWNER CONTACTED THE MANUFACTURER AND THE DEALER. *AK
INFINITI G35 (2003) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR Feb 28, 2005
Incident date: Feb 25, 2005
WHILE DRIVING AT APPROXIMATELY 30 MPH VEHICLE VIBRATED IN THE FRONT WHEN APPLYING THE BRAKES. THEY WERE REPLACED, AND THE ROTORS TURNED ON 3 DIFFERENT OCCASIONS. OWNER WAS INFORMED THAT THE FRONT BRAKES WERE WEARING OUT PREMATURELY. OWNER CONTACTED THE MANUFACTURER AND THE DEALER. *AK
INFINITI G35 (2004) - POWER TRAIN:AUTOMATIC TRANSMISSION Feb 23, 2005
Incident date: Feb 22, 2005
WHILE DRIVING, THE TRANSMISSION WOULD NOT FUNCTION PROPERLY. WHEN PICKING UP, THE VEHICLE WILL HESITATE IN ACCELERATING.
INFINITI M45 (2003) - VEHICLE SPEED CONTROL:ACCELERATOR PEDAL Feb 23, 2005
Incident date: Feb 23, 2005
THE VEHICLE HAS AN UNSAFE OPERATING CHARACTERISTIC. WHEN CALLING FOR IMMEDIATE ACCELERATION, YOU GET NOTHING FOR SEVERAL SECONDS. IT HAS A SIGNIFICANT LAG IN THROTTLE RESPONSE, UP TO 4 SECONDS, WHICH WHEN LANE CHANGING OR MERGING CAUSES A SIGNIFICANT SAFETY PROBLEM. WE HAVE BEEN NEARLY REAR-ENDED ON SEVERAL OCCASIONS. *AK
INFINITI Q45 (2004) - VEHICLE SPEED CONTROL:CRUISE CONTROL Feb 17, 2005
Incident date: Dec 1, 2004
THE CONSUMER BELIEVES THAT THE LASER CONTROLLED CRUISE CONTROL COULD BE A POTENTIAL SAFETY ISSUE TO AN UNWARY DRIVER. *NM THE SYSTEM DOES NOT WORK IN THE RAIN OR WHEN DRIVING INTO THE SUN AT SUNSET. THE SYSTEM ACTIVATES THE BRAKES WHILE PASSING OTHER VEHICLE AND THERE IS NO AUDIBLE ACKNOWLEDGEMET WHEN THE SYSTEM SLOW DOWN FOR A SLOWER VEHICLE. *NM
INFINITI I35 (2002) - POWER TRAIN:AXLE ASSEMBLY Feb 15, 2005
Incident date: Feb 13, 2005
THE VEHICLE WAS TRAVELING ABOUT 35 MPH WHEN ALL OF A SUDDEN DRIVER HEARD A LOUD NOISE COMING FROM THE PASSENGER SIDE. OWNER GOT OUT THE VEHICLE, AND NOTICED THAT THE AXLE BEARING SHEERED OFF. MANUFACTURER WAS NOTIFIED BY CONSUMER.*AK
INFINITI QX56 (2004) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER Feb 15, 2005
Incident date: Jan 1, 2005
I'VE HAD THE SAME PROBLEMS WITH THE BRAKES,SHIMMERING OF VEHICLE, AND ALSO THE SUNROOF. THERE NEEDS TO BE A RECALL AND A NEW DESIGN OF THE CALIPERS, BEFORE SOMEONE IS KILLED! THE CUST. SERV. AT INFINITI OF IRVINE IS THE WORST!
INFINITI QX56 (2004) - SUSPENSION Feb 11, 2005
Incident date: Feb 11, 2005
WHILE APPLYING BRAKES, THE STEERING COLUMN SHAKES. AFTER SERVICING, THE SAME PROBLEM CONTINUED TO HAVE THE SAME PROBLEM AFTER 3000 MILES. *JB
INFINITI QX56 (2004) - SERVICE BRAKES, HYDRAULIC Feb 11, 2005
Incident date: Feb 11, 2005
WHILE APPLYING BRAKES, THE STEERING COLUMN SHAKES. AFTER SERVICING, THE SAME PROBLEM CONTINUED TO HAVE THE SAME PROBLEM AFTER 3000 MILES. *JB
INFINITI Q45 (1998) - AIR BAGS:FRONTAL Feb 11, 2005
Incident date: Jan 6, 2005
WHILE DRIVING AT 35 MPH THE VEHICLE COLLIDED INTO ANOTHER VEHICLE. THE DUAL AIRBAGS DID NOT DEPLOY. THE DRIVER SUSTAINED SPINAL INJURIES AND THE PASSENGER SUSTAINED CHEST AND BACK INJURIES. THE VEHICLE WAS CONSIDERED TOTAL LOSS. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash 1 injured
INFINITI I30 (2001) - SERVICE BRAKES, HYDRAULIC Feb 9, 2005
Incident date: Feb 2, 2005
I OWN A 2001 INFINITI I30. I HAVE A RECURRENT PROBLEM WITH THE BRAKES ON THIS CAR. THE CAR SHAKES SO MUCH WHEN I'M BRAKING DRIVING AT AROUND 65 MPH. IT MAKES ME VERY NERVOUS BECAUSE I HAVE A TWO-YEAR-OLD CHILD IN THE BACK SEAT. I HAVE TAKEN IT BACK TO THE DEALER THREE TIMES. THE FIRST TIME WAS WHEN THE CAR WAS ONLY ABOUT A COUPLE YEARS OLD. THE FIRST TWO TIMES, THEY FIXED THE PROBLEM WITH T... Read more
INFINITI I35 (2002) - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. Feb 4, 2005
Incident date: Dec 1, 2004
THE FACTORY STANDARD RADIO HAD A DISPLAY SYSTEM WHICH INFINITI LABELED AS RDS. IF ENABLED BY A BROADCAST STATION, THE DISPLAY WOULD DISPLAY A MESSAGE WHICH THE BROADCASTER WOULD PROGRAM. *SC THE CONSUMER STATED THAT DUE TO THE DYNAMIC NATURE OF THE DISPLAY IT IS CLEARLY VISIBLE AND DISTRACTS THE DRIVER OF THE VEHICLE. *TC
INFINITI I30 (2000) - ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR Feb 1, 2005
Incident date: Jan 30, 2005
THE BATTERY LIGHT CAME ON WHILE THE CONSUMER WAS ON THE WAY HOME TRAVELING 45 MPH. BEFORE THE CONSUMER COULD GET OFF THE HIGHWAY THE VEHICLE SHUT DOWN. WHILE WAITING FOR THE TOW TRUCK CONSUMER WAS ABLE TO RESTART THE VEHICLE. THE CONSUMER WAS NOTIFIED BY THE DEALER THAT THE ALTERNATOR WAS DEFECTIVE. *AK WHILE DRIVING WITH HEADLINGS AND AIR CONDITIONING ON, THE BATTERY AND BRAKE WARNING LIG... Read more
INFINITI FX45 (2003) - POWER TRAIN:DRIVELINE:DRIVESHAFT Jan 31, 2005
Incident date: Jan 6, 2005
OWNER WAS DRIVING AT APPROXIMATELY 50 MPH AND SUDDENLY THE DRIVESHAFT FELL OUT FROM UNDER THE VEHICLE. OWNER WAS ABLE TO GET TO THE SIDE OF THE ROAD, AND HAD THE VEHICLE TOWED TO THE DEALERSHIP. CURRENTLY THIS YEAR, MAKE, AND MODEL WAS BEING RECALLED FOR THIS DEFECT HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK
INFINITI G20 (1999) - ELECTRICAL SYSTEM:IGNITION Jan 31, 2005
Incident date: Oct 4, 2004
INTERMITTENTLY IGNITION WOULD NOT START. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK DEALER REPLACED IGNITION CYLINDER. *TT
INFINITI QX56 (2004) - POWER TRAIN:AUTOMATIC TRANSMISSION Jan 28, 2005
Incident date: Jan 22, 2005
VEHICLE WAS PARKED AND CONSUMER WAS OUTSIDE OF THE VEHICLE WHEN IT STARTED ROLLING BACKWARDS, KNOCKING THE CONSUMER TO THE GROUND. IT CONTINUED TO ROLL DOWN THE DRIVEWAY AND STRUCK A TREE. DEALER COULD FIND NO DEFECTS. THE SAME THING HAPPENED A SECOND TIME. *AK *NM
Crash
INFINITI I30 (1998) - AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE Jan 26, 2005
Incident date: Jan 26, 2005
THE SRS LIGHT FLASHED ON THEN OFF WHILE DRIVING, DRIVER TOOK VEHICLE TO DEALER. THE DRIVER NOTICED ON ANOTHER OCCASION THAT PROBLEM REPEATEDLY HAPPENED. THE MECHANIC DETERMINED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. *AK *NM
Crash
INFINITI FX35 (2003) - SEAT BELTS:REAR/OTHER Jan 25, 2005
Incident date: Jan 22, 2005
MY DAUGHTER SIX YEARS OLD WAS IN THE PASSENGER SEAT IN OUR FAMILY CAR. THERE WAS NO CAR ACCIDENT , BUT WHEN WE ARRIVED HOME WE WERE UNABLE TO RELEASE THE SEAT BELT . IN FACT THE MORE WE TRIED TO RELEASE THE SEAT BELT , THE TIGHTER IT GOT. MY DAUGHTER WAS TRAPPED VERY HARD IN THE SEAT BELT. WE BEEN TRYING TO RELEASE HER IN MANY DEFERENT WAYS, IT DOESN'T WORK. SHE START TO CRY AND SCREAM VERY LOU... Read more
1 injured
INFINITI G35 (2004) - POWER TRAIN:AUTOMATIC TRANSMISSION Jan 18, 2005
Incident date: Dec 17, 2004
THE VEHICLE ROLLED BACK ON ITS OWN WHEN PARKED ON AN INCLINE. *JB THE VEHICLE ENGINE WAS OFF. THE CONSUMER WAS ABLE TO DUPLICATE THE FAILURE ON ICE/SNOW BUT NOT ON DRY PAVEMENT. THE SECOND TIME THE VEHICLE ROLLED BACKWARDS WITH THE PARKING BRAKE ON. *TC
INFINITI QX56 (2004) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR Jan 18, 2005
Incident date: Dec 20, 2004
THE BRAKES DO NOT TO OPERATE WHEN THEY ARE APPLIED AT DIFFERENT SPEEDS. TAKEN FOR REPAIR FOR BRAKES AND ROTORS FOR A TOTAL OF 3 TIMES, BUT THE PROBLEM STILL OCCURS. *JB
INFINITI G20 (1995) - STRUCTURE:BODY Jan 4, 2005
Incident date: Jul 26, 1997
CONCERN ABOUT RECALL IN 1997 FOR G-20 INFINITI, 4 DOOR. *BF NO RECALL FOUND. THE CONSUMER WAS CONCERNED ABOUT AN INCIDENT OF VANDALISM . *TC
INFINITI J30 (1993) - ELECTRICAL SYSTEM:WIRING Jan 4, 2005
Incident date: Jan 1, 2005
WHILE CAR WAS PARKED AND TURNED OFF, AN ELECTRICAL FIRE STARTED IN THE STEERING COLUMN/ WIRING AREA. THE COLUMN IS BURNED AND MELTED ONTO THE SEAT AND FLOOR, THE INTERIOR IS FIRE DAMAGED. FIRE AND POLICE SAW NO CAUSE AND ASSUME A SHORT OR DEFECT WAS CAUSE.*AK
Fire
INFINITI G35 (2003) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR Dec 30, 2004
Incident date: Dec 30, 2004
I PURCHASED MY 2003 INFINITI G35 IN OCTOBER 2003. I ONLY HAVE 19,000 MILES ON MY CAR AND THE BRAKES HAVE BEEN SQUEAKING LOUDLY SINCE ABOUT 13,0000 MILES. I HAVE MENTIONED THIS TO THE SERVICE DEPT AT THE DEALERSHIP ON 2 OR 3 OCCASIONS WHEN I'VE TAKEN MY CAR IN FOR SERVICE AND WAS TOLD THIS IS NORMAL. I'VE BOUGHT SEVERAL CARS AND NEVER HAVE I HEARD THAT THE BREAKS SQUEAKING UNBEARABLY WAS NORMAL. ... Read more
INFINITI QX56 (2004) - AIR BAGS Dec 27, 2004
Incident date: Dec 13, 2004
CONSUMER'S VEHICLE WAS IN A HEAD ON COLLISION WHILE DRIVING AT APPROXIMATELY 45 MPH. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. *AK
Crash 1 injured
INFINITI QX4 (2001) - TIRES:TREAD/BELT Dec 26, 2004
Incident date: Dec 26, 2004
PURCHASED (4) PIRELLI STR-A' S FROM THE TIRE RACK. THEY WERE INSTALLED BY MERCHANTS TIRE. THE FIRST LOCATION DIDN'T CHARGE ME BECAUSE THE COULDN'T GET THE TIRES TO BALANCE. THE SECOND LOCATION FOUND ONE TIRE WAVY AND EACH TIRE TOOK FROM 4.5 TO 8 OZ OF WEIGHT. I STILL HAD A VIBRATION IN THE SEAT OF THE VEHICLE. THE TIRE RACK WOULD NOT REPLACE MORE THAN ONE TIRE AT A TIME. REPLACEING ONE TIRE TOOK C... Read more
INFINITI G35 (2004) - SEAT BELTS Dec 21, 2004
Incident date: Mar 23, 2004
THE DRIVER'S-SIDE SHOULDER HARNESS PORTION OF THE SEATBELT INTERMITTENTLY LOCKS IN POSITION, MAKING IT IMPOSSIBLE TO REACH THE DASHBOARD, UNLESS THE DRIVER UNBUCKLES THEIR SEATBELT FIRST. I BROUGHT THIS TO THE ATTENTION OF THE DEALER, ORLANDO INFINITY, AND THEY SAID THE SEATBELT WAS OKAY. I HAVE HARDCOPY OF THEIR STATEMENTS. TWICE I HAVE NEARLY CRASHED, SECONDARY TO NOT BEING ABLE TO REACH THE ... Read more
INFINITI G35 (2003) - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP Dec 15, 2004
Incident date: May 15, 2004
I AM A MASTER MECHANIC AND HAVE WORKED IN THE INDUSTRY SINCE 1969. I ALSO PERFORMED ACIDENT INVESTIGATIONS FOR MERCED BENZ NORTH AMERICA. I NOW OWN A SMALL REPAIR FACILITY IN CA. AND IN THE CORSE OF MAKEING REPAIRS TO THREE G35 INFINITIS (YEARS 2003 AND 2004) I HAVE FOUND THE FUEL FILLER HOSE CRACKED AND BRITTLE. I HAVE A G35 LNFINITY MYSELF AND HAVE BEEN KEEPING TRACK OF THE PROBLEM. MY ... Read more
INFINITI QX56 (2004) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR Dec 14, 2004
Incident date: Jul 16, 2004
INFINITI QX56 HAS BRAKE SYSTEM DESIGN FLAW. FRONT BRAKES NEED REPLACEMENT ON AVERAGE EVERY 4-6000 MILES. BRAKE ROTORS ARE TOO SMALL WHICH CAUSES ROTOR WARPAGE. AS A RESULT, THE STEERING WHEEL SHUTTERS BACK AND FORTH WHEN BRAKES ARE APPLIED. THERE IS NO FIX FOR THIS FROM NISSAN. THIS IS BRAKE DESIGN FLAW ALSO EFFECTS SIMILAR PLATFORMS SUCH AS THE ARMADA AND THE TITAN. THERE ALSO IS A DESIGN... Read more
INFINITI G35 (2003) - SUSPENSION Dec 13, 2004
Incident date: Apr 16, 2003
FRONT END ALIGNMENT PROBLEMS. *NM THE CONSUMER STATED THAT THE INSIDE TIRE WEAR DOWN WAS 2/32 . PROBLEM EXISTED WHEN THE CONSUMERS VEHICLE WAS NEW. THE CONSUMER STATED THAT THE REAR CAMBER SEEMS TO BE OUT AND THE REAR TIRES WERE WORN ON THE INSIDE EDGE. AFTER SERVICE IT WAS FOUND THAT THE REAR CAMBER WAS OUT OF SPEC AND WAS ADJUSTED. *TC
INFINITI Q45 (2001) - ELECTRICAL SYSTEM Dec 11, 2004
Incident date: Dec 10, 2004
VEHICLE EXPERIENCES A TOTAL ELECTRICAL SHUTDOWN. FIRST OCCASION WAS AFTER A 6 HOUR DRIVE AND SHUT DOWN IN THE PARKING LOT. VEHICLE WAS TRANSPORTED 100 MILES TO NEAREST INFINITY DEALERSHIP, ALTERNATOR CHECKED OUT, RECHARGED THE BATTERY AND RETURNED THE VEHICLE. SECOND EXPERIENCE OCCURRED 1 MONTH LATER WHILE DRIVING THE VEHICLE AGAIN EXPERIENCED TOTAL SHUTDOWN, ALL LIGHTS ON DASH CAME ON, ENGINE ... Read more
INFINITI I30 (2001) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS Dec 9, 2004
Incident date: Sep 28, 2004
THE FRONT DISC BRAKES WERE WARPED AT 30,000 MI. THE CONSUMER TOOK THE VEHICLE BACK TO DEALER AND WAS TOLD THEY WOULD RE-SURFACE THE BRAKES BUT THE CONSUMER WOULD HAVE TO PAY OUT OF POCKET. THE CONSUMER REFUSED. THE CONSUMER TOOK THE VEHICLE BACK AT 42,000 MI. THE DEALER MACHINED THE ROTORS AND REPLACED THE PADS. PROVIDE FURTHER DETAILS. *JB THE CONSUMER STATED THAT THE PROBLEMS STARTED AT 20K... Read more
INFINITI I30 (2001) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR Dec 9, 2004
Incident date: Sep 28, 2004
THE FRONT DISC BRAKES WERE WARPED AT 30,000 MI. THE CONSUMER TOOK THE VEHICLE BACK TO DEALER AND WAS TOLD THEY WOULD RE-SURFACE THE BRAKES BUT THE CONSUMER WOULD HAVE TO PAY OUT OF POCKET. THE CONSUMER REFUSED. THE CONSUMER TOOK THE VEHICLE BACK AT 42,000 MI. THE DEALER MACHINED THE ROTORS AND REPLACED THE PADS. PROVIDE FURTHER DETAILS. *JB THE CONSUMER STATED THAT THE PROBLEMS STARTED AT 20K... Read more
INFINITI QX56 (2004) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR Dec 8, 2004
Incident date: Dec 8, 2004
FAILURE OR BRAKE ROTORS ON BRAND NEW INFINITY QX56 @ 2000 MILES. FOUND OUT ON INTERNET THAT THIS IS A COMMON NATIONWIDE PROBLEM WITH ALL NEW NISSAN ARMADA'S AND INFINITY QX56'S. DEALER WANTS TO RESURFACE DEFECTIVE ROTORS. I DO NOT THINK THE VEH. IS SAFE TO DRIVE. *JB
INFINITI I30 (1999) - AIR BAGS Dec 7, 2004
Incident date: Nov 15, 2004
1 NO EVENT LED TO ANY FAILURE. 2 AIR BAG WARNING LIGHT BLINKS CONSTANTLY FOR NO REASON DISTRACTING DRIVER. 3 NOTHING DONE BY MANUFACTURER ON DEFECTIVE SAFETY DEVICE . *AK
INFINITI G35 (2003) - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP Dec 6, 2004
Incident date: Oct 1, 2004
(1) VERY OFTEN I AM UNABLE TO FILL FUEL TANK BEYOND 1/2 FULL. TRIED MANY FUEL SITES, CAN OCCUR AT ALL. HAS GOTTEN WORSE IN COLD WEATHER-BELOW 50*(FOR SO.CAL). IT ACTS LIKE A RESTRICTION IN THE FUEL NECK BUT NONE WERE FOUND. MUST BE OTHERS WITH SAME PROBLEM.(2) OFTEN HAVE TO DRIVE WITH 1/2 TANK ONLY.(3) NOTHING WAS FOUND, NO CHARGES TO ME. EVEN IF I WAIT A MINUTE FOR POSSIBLE GAS 'FOAM" TO SUBSIDE,... Read more
INFINITI I30 (1999) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Dec 2, 2004
Incident date: Oct 11, 2004
ABS /ENGINE WARNING LIGHT ILLUMINATED WHILE DRIVING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK CAR MISSING, BACKFIRING AND SHAKING. THREE WARNING LIGHTS CAME ON. ALSO, ABS FAILURE. CAR FAILED REQUIRED EMISSION TEST. IGNITION COIL REPLACED. *AK
INFINITI I30 (1999) - ENGINE AND ENGINE COOLING Dec 2, 2004
Incident date: Oct 11, 2004
ABS /ENGINE WARNING LIGHT ILLUMINATED WHILE DRIVING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK CAR MISSING, BACKFIRING AND SHAKING. THREE WARNING LIGHTS CAME ON. ALSO, ABS FAILURE. CAR FAILED REQUIRED EMISSION TEST. IGNITION COIL REPLACED. *AK
INFINITI I30 (1999) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL Dec 2, 2004
Incident date: Oct 11, 2004
ABS /ENGINE WARNING LIGHT ILLUMINATED WHILE DRIVING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK CAR MISSING, BACKFIRING AND SHAKING. THREE WARNING LIGHTS CAME ON. ALSO, ABS FAILURE. CAR FAILED REQUIRED EMISSION TEST. IGNITION COIL REPLACED. *AK
INFINITI I30 (1999) - ELECTRICAL SYSTEM:IGNITION:MODULE Dec 2, 2004
Incident date: Oct 11, 2004
ABS /ENGINE WARNING LIGHT ILLUMINATED WHILE DRIVING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK CAR MISSING, BACKFIRING AND SHAKING. THREE WARNING LIGHTS CAME ON. ALSO, ABS FAILURE. CAR FAILED REQUIRED EMISSION TEST. IGNITION COIL REPLACED. *AK
INFINITI FX45 (2004) - EXTERIOR LIGHTING:BRAKE LIGHTS Nov 29, 2004
Incident date: Nov 29, 2004
THE BRIGHTNESS/INTENSITY OF THE LED BRAKE LIGHTS (AND TURN SIGNALS) ON NEW INFINITY L45 VEHICLES IS EXTREMELY HIGH AND IS NEARLY BLINDING WHEN FOLLOWING BEHIND IN ANOTHER VEHICLE. THEY MUST BE OUT OF SPECIFICATION RANGE.*AK
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