Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
Clear

Showing 9,875 complaints for INFINITI

INFINITI QX4 (1998) - POWER TRAIN:AUTOMATIC TRANSMISSION May 24, 2005
Incident date: Apr 7, 2005
MY INFINITY 1998 QX4 HAS ABOUT 88000 MILES I BOUGHT A DEMO IN JAN "99 RECENTLY I HAD TO REPLACE THE TRANSMISSION AT A COST OF $3000.00. I TOOK IT TO A NISSAN DEALER BUT THEY SAID THEY COULD NOT WARANTY IT BECAUSE IT WAS AN INFINITY SO I TOOK IT TO AN AAMCO. WHO WARANTEED IT FOR I YEAR.I MUST HAVE CHANGED THE BRAKEPADS 3 TIMES AND ACCEPT FOR THE DRIVERS SEATBELT NONE OF THE SEATBELTS WORK, ALSO DUR... Read more
INFINITI QX4 (1998) - TIRES May 24, 2005
Incident date: Apr 7, 2005
MY INFINITY 1998 QX4 HAS ABOUT 88000 MILES I BOUGHT A DEMO IN JAN "99 RECENTLY I HAD TO REPLACE THE TRANSMISSION AT A COST OF $3000.00. I TOOK IT TO A NISSAN DEALER BUT THEY SAID THEY COULD NOT WARANTY IT BECAUSE IT WAS AN INFINITY SO I TOOK IT TO AN AAMCO. WHO WARANTEED IT FOR I YEAR.I MUST HAVE CHANGED THE BRAKEPADS 3 TIMES AND ACCEPT FOR THE DRIVERS SEATBELT NONE OF THE SEATBELTS WORK, ALSO DUR... Read more
INFINITI G35 (2005) - SEAT BELTS:FRONT May 18, 2005
Incident date: May 16, 2005
I HAVE JUST PURCHASED A 2005 INFINITI G35 COUPE. MY WIFE IS THE PRIMARY DRIVER AND IS 5FT 2" TALL. THE PROBLEM WE HAVE IS THAT WHEN SHE DRIVES THE CAR AND BUCKLES HER SEAT BEALT THE EDGE OF THE STRAP OF THE SHOULDER BELT GOES RIGHT ACROSS THE SIDE OF HER NECK. I HAVE CONTACTED THE DEALER AND THEY HAVE TOLD ME THAT THERE IS NOTHING THAT THEY NOW OF THAT CAN BE DONE. THE IRONIC THING IS THAT ON THE... Read more
INFINITI Q45 (2002) - PARKING BRAKE May 12, 2005
Incident date: Jun 1, 2002
1 - THERE IS UP TO A TWO SECOND DELAY WHEN QUICK ACCELERATION IS REQUIRED. AT TIMES IT FEELS AS IF THE ENGINE COMPLETELY STALLED. 2 - THE VEHICLE OFTEN WILL NOT DOWNSHIFT TO SLOW THE VEHICLE ON A HILL. I COULD BE IN 5TH GEAR AT AROUND ONLY 1800 RPM, AND WHEN I DOWNSHIFT TWICE, IT WILL NOT GO TO 3RD. I OFTEN HAVE TO DOWNSHIFT UP TO 6 TIMES FOR IT TO RESPOND AND SWITCH TO THIRD. I NEED TO TAK... Read more
INFINITI Q45 (2002) - VEHICLE SPEED CONTROL May 12, 2005
Incident date: Jun 1, 2002
1 - THERE IS UP TO A TWO SECOND DELAY WHEN QUICK ACCELERATION IS REQUIRED. AT TIMES IT FEELS AS IF THE ENGINE COMPLETELY STALLED. 2 - THE VEHICLE OFTEN WILL NOT DOWNSHIFT TO SLOW THE VEHICLE ON A HILL. I COULD BE IN 5TH GEAR AT AROUND ONLY 1800 RPM, AND WHEN I DOWNSHIFT TWICE, IT WILL NOT GO TO 3RD. I OFTEN HAVE TO DOWNSHIFT UP TO 6 TIMES FOR IT TO RESPOND AND SWITCH TO THIRD. I NEED TO TAK... Read more
INFINITI Q45 (2002) - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) May 12, 2005
Incident date: Jun 1, 2002
1 - THERE IS UP TO A TWO SECOND DELAY WHEN QUICK ACCELERATION IS REQUIRED. AT TIMES IT FEELS AS IF THE ENGINE COMPLETELY STALLED. 2 - THE VEHICLE OFTEN WILL NOT DOWNSHIFT TO SLOW THE VEHICLE ON A HILL. I COULD BE IN 5TH GEAR AT AROUND ONLY 1800 RPM, AND WHEN I DOWNSHIFT TWICE, IT WILL NOT GO TO 3RD. I OFTEN HAVE TO DOWNSHIFT UP TO 6 TIMES FOR IT TO RESPOND AND SWITCH TO THIRD. I NEED TO TAK... Read more
INFINITI Q45 (2002) - ENGINE AND ENGINE COOLING:ENGINE May 12, 2005
Incident date: Jun 1, 2002
1 - THERE IS UP TO A TWO SECOND DELAY WHEN QUICK ACCELERATION IS REQUIRED. AT TIMES IT FEELS AS IF THE ENGINE COMPLETELY STALLED. 2 - THE VEHICLE OFTEN WILL NOT DOWNSHIFT TO SLOW THE VEHICLE ON A HILL. I COULD BE IN 5TH GEAR AT AROUND ONLY 1800 RPM, AND WHEN I DOWNSHIFT TWICE, IT WILL NOT GO TO 3RD. I OFTEN HAVE TO DOWNSHIFT UP TO 6 TIMES FOR IT TO RESPOND AND SWITCH TO THIRD. I NEED TO TAK... Read more
INFINITI Q45 (2002) - ELECTRICAL SYSTEM May 12, 2005
Incident date: Jun 1, 2002
1 - THERE IS UP TO A TWO SECOND DELAY WHEN QUICK ACCELERATION IS REQUIRED. AT TIMES IT FEELS AS IF THE ENGINE COMPLETELY STALLED. 2 - THE VEHICLE OFTEN WILL NOT DOWNSHIFT TO SLOW THE VEHICLE ON A HILL. I COULD BE IN 5TH GEAR AT AROUND ONLY 1800 RPM, AND WHEN I DOWNSHIFT TWICE, IT WILL NOT GO TO 3RD. I OFTEN HAVE TO DOWNSHIFT UP TO 6 TIMES FOR IT TO RESPOND AND SWITCH TO THIRD. I NEED TO TAK... Read more
INFINITI QX56 (2004) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC May 9, 2005
Incident date: May 9, 2005
INFINITI QX56 2004 MODEL PURCHASED NEW FROM ROSEVILLE INFINITI DEALER(ACTUAL DEALER NAME SACRAMENTO INFINITI) NOVEMBER 1, 2004. BY FEBRUARY 16,2005 APPLYING BRAKES CAUSED SEVERE SHAKING OF THE STEERING WHEEL . TAKEN INTO SERVICE AFTER 5,945 MILES. RETURNED WITH BRAKE PADS REPLACED ON FRONT WHEELS AND ROTORS SURFACED. THE SHAKING/VIBRATION PROBLEM HAS BEGUN AGAIN AT 10,141 MILES MAY 4, 2005... Read more
INFINITI I30 (2000) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR May 4, 2005
Incident date: Apr 1, 2005
CONSUMER HAD TO HAVE 2000 INFINITI I30 ROTORS RESURFACED. *MR ON SEVERAL OCCASIONS, THE ROTORS WERE RESURFACED. ALL FOUR ROTORS WERE REPLACED AT 39,868. AT 62K MILES THE VEHICLE BEGAN TO VIBRATE AT 55 MPH. OTHER PROBLEMS: THE TRANSMISSION STAYED IN THE LOW GEAR TOO LONG, THERE WAS SQUEAKING ON THE RIGHT SIDE OF THE VEHICLE WHEN ON ROUGH ROADS, VIBRATION IN THE STEERING DUE TO THE ROTORS BE... Read more
INFINITI I30 (2000) - POWER TRAIN May 4, 2005
Incident date: Apr 1, 2005
CONSUMER HAD TO HAVE 2000 INFINITI I30 ROTORS RESURFACED. *MR ON SEVERAL OCCASIONS, THE ROTORS WERE RESURFACED. ALL FOUR ROTORS WERE REPLACED AT 39,868. AT 62K MILES THE VEHICLE BEGAN TO VIBRATE AT 55 MPH. OTHER PROBLEMS: THE TRANSMISSION STAYED IN THE LOW GEAR TOO LONG, THERE WAS SQUEAKING ON THE RIGHT SIDE OF THE VEHICLE WHEN ON ROUGH ROADS, VIBRATION IN THE STEERING DUE TO THE ROTORS BE... Read more
INFINITI I30 (2000) - VISIBILITY:REARVIEW MIRRORS/DEVICES May 4, 2005
Incident date: Apr 1, 2005
CONSUMER HAD TO HAVE 2000 INFINITI I30 ROTORS RESURFACED. *MR ON SEVERAL OCCASIONS, THE ROTORS WERE RESURFACED. ALL FOUR ROTORS WERE REPLACED AT 39,868. AT 62K MILES THE VEHICLE BEGAN TO VIBRATE AT 55 MPH. OTHER PROBLEMS: THE TRANSMISSION STAYED IN THE LOW GEAR TOO LONG, THERE WAS SQUEAKING ON THE RIGHT SIDE OF THE VEHICLE WHEN ON ROUGH ROADS, VIBRATION IN THE STEERING DUE TO THE ROTORS BE... Read more
INFINITI I30 (2000) - SUSPENSION May 4, 2005
Incident date: Apr 1, 2005
CONSUMER HAD TO HAVE 2000 INFINITI I30 ROTORS RESURFACED. *MR ON SEVERAL OCCASIONS, THE ROTORS WERE RESURFACED. ALL FOUR ROTORS WERE REPLACED AT 39,868. AT 62K MILES THE VEHICLE BEGAN TO VIBRATE AT 55 MPH. OTHER PROBLEMS: THE TRANSMISSION STAYED IN THE LOW GEAR TOO LONG, THERE WAS SQUEAKING ON THE RIGHT SIDE OF THE VEHICLE WHEN ON ROUGH ROADS, VIBRATION IN THE STEERING DUE TO THE ROTORS BE... Read more
INFINITI I30 (2000) - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS May 4, 2005
Incident date: Apr 1, 2005
CONSUMER HAD TO HAVE 2000 INFINITI I30 ROTORS RESURFACED. *MR ON SEVERAL OCCASIONS, THE ROTORS WERE RESURFACED. ALL FOUR ROTORS WERE REPLACED AT 39,868. AT 62K MILES THE VEHICLE BEGAN TO VIBRATE AT 55 MPH. OTHER PROBLEMS: THE TRANSMISSION STAYED IN THE LOW GEAR TOO LONG, THERE WAS SQUEAKING ON THE RIGHT SIDE OF THE VEHICLE WHEN ON ROUGH ROADS, VIBRATION IN THE STEERING DUE TO THE ROTORS BE... Read more
INFINITI I30 (2000) - ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR May 4, 2005
Incident date: Dec 20, 2004
DRIVING HOME VEHICLE QUIT IN TRAFFIC. AFTER SITTING FOR APPROXIMATELY AN HOUR, VEHICLE STARTED AND WE MADE IT HOME. AFTER HAVING VEHICLE CHECKED IT WAS DETERMINED THAT THE ALTERNATOR NEEDED TO BE REPLACED/REBUILT. DIAGNOSIS DONE BY A LOCAL MECHANIC. IT WAS REBUILT. VEHICLE RAN WELL UNTIL THE 28 APRIL 2005 WHEN THE SAME THING OCCURRED; THIS TIME IT WOULD NOT RUN AFTER A BOOST. IT WAS TOWED TO THE D... Read more
INFINITI Q45 (1999) - WHEELS May 4, 2005
Incident date: May 3, 2005
CAR HAS RECALLED WHEELS, BUT CAR ITSELF IN NOT ON RECALL LIST. MANUFACTURER REFUSED TO REPLACE WHEELS.*AK
INFINITI QX56 (2004) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC Apr 25, 2005
Incident date: Nov 21, 2004
THE BRAKES HAD TO BE REPAIRED AT 6,000 MILES THEN AGAIN AT 14,000 MILES AND NOW AGAIN AT 21,500. THE PULSATION WAS SO BAD THAT THE WHEEL SHOOK, AND IT WAS UNSAFE. IT WAS AN ENGINEERING FLAW. BRAKES WERE NOT DESIGNED FOR A VEHICLE OF THIS WEIGHT. *AK
INFINITI G35 (2004) - SEATS Apr 22, 2005
Incident date: Jan 25, 2005
(ABBREVIATED COMMUNICATION WITH INFINITI) [ME] I JUST RECENTLY PURCHASED A 2004 G35. AS I HAVE DRIVEN THE VEHICLE, IT HAS BECOME NOTICEABLE THAT THE SEAT CONTROLS IN THE SEAT CUSHION EXERT PRESSURE ON MY UPPER THIGH TO THE POINT OF IT BEING PAINFUL IF DRIVING FOR ANY LENGTH OF TIME. I ASKED THE DEALER REP. IF THERE HAD BEEN ANY COMPLAINTS ON THIS ISSUE, AND HE SAID HE HAD NOT HEARD OF ANY, AND... Read more
1 injured
INFINITI G35 (2004) - ENGINE AND ENGINE COOLING:ENGINE Apr 22, 2005
Incident date: Mar 29, 2005
ON TWO SEPARATE OCCASIONS THE ENGINE STALLED WHILE DRIVING 65 MPH OR MORE. THE VEHICLE WAS TAKEN TO THE DEALER. ON THE FIRST VISIT THE DEALER WAS NOT ABLE TO DUPLICATE THE PROBLEM. THE SECOND VISIT THE DEALER REPLACED THE COMPLETE THROTTLE BODY CHAMBER. THE PROBLEM APPEARS TO BE CORRECT AT THIS TIME. *JB
INFINITI FX35 (2004) - SEAT BELTS Apr 21, 2005
Incident date: Mar 1, 2005
IT IS IMPOSSIBLE TO REMOVE CHILD SEAT FROM THE INFINITI FX WHEN USING THE LATCH SYSTEM. *NM
INFINITI FX35 (2004) - CHILD SEAT Apr 21, 2005
Incident date: Mar 1, 2005
IT IS IMPOSSIBLE TO REMOVE CHILD SEAT FROM THE INFINITI FX WHEN USING THE LATCH SYSTEM. *NM
INFINITI FX45 (2003) - POWER TRAIN:AUTOMATIC TRANSMISSION Apr 21, 2005
Incident date: Apr 20, 2005
THE CHILD WAS ABLE TO MOVE THE GEAR FROM PARK WITHOUT THE CONSUMER BEING PRESENT TO STEP ON THE BRAKES OR WITHOUT THE KEY BEING IN THE VEHICLE. THE MANUFACTURE STATES THE VEHICLE IS DESIGNED AS SUCH. *NM
INFINITI G35 (2003) - SERVICE BRAKES, HYDRAULIC Apr 15, 2005
Incident date: Apr 1, 2005
PROBLEMS WITH EXCESSIVE BRAKE WEAR ON 2003 INFINITI G35 AS WELL AS PROBLEMS WITH TOWING GUIDE SECTION OF THE OWNERS MANUAL.*MR *NM
INFINITI FX35 (2004) - FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM Apr 12, 2005
Incident date: Apr 2, 2005
FUEL GAUGE READS INCORRECTLY. AS A RESULT, THE DRIVER DOESN'T KNOW HOW MUCH FUEL THE VEHICLE HAS. DEALER HAS REPLACED THE FUEL SENDER. HOWEVER THE PROBLEM RECURRED. *AK
INFINITI G35 (2004) - SERVICE BRAKES, AIR:ANTILOCK Apr 8, 2005
Incident date: Feb 21, 2005
WHILE DRIVING OUR 2004 INFINITY G35 ON THE FWY GOING ABOUT 40 MPH (THE GROUND WAS WET) WE FELT THE TRACK CONTROL STARTED TO SHIFT SIDE TO SIDE, A TRUCK CUT IN FRON US US, WHICH MADE MY HUSBAND PUT ON BRAKES, AS HE PUTTED ON BRAKES, THE DRIVER SIDE FRONT BRAKE LOCKED, WHICH CAUSED FOR THE CARD TO TURN SIDEWAYS AND HIT THE CENTER DIVIDER FULL SPEED. THE BRAKES AFTER THEY LOCKED, NEVER STOPPED THE ... Read more
Crash 1 injured
INFINITI G35 (2004) - AIR BAGS Apr 8, 2005
Incident date: Feb 21, 2005
WHILE DRIVING OUR 2004 INFINITY G35 ON THE FWY GOING ABOUT 40 MPH (THE GROUND WAS WET) WE FELT THE TRACK CONTROL STARTED TO SHIFT SIDE TO SIDE, A TRUCK CUT IN FRON US US, WHICH MADE MY HUSBAND PUT ON BRAKES, AS HE PUTTED ON BRAKES, THE DRIVER SIDE FRONT BRAKE LOCKED, WHICH CAUSED FOR THE CARD TO TURN SIDEWAYS AND HIT THE CENTER DIVIDER FULL SPEED. THE BRAKES AFTER THEY LOCKED, NEVER STOPPED THE ... Read more
Crash 1 injured
INFINITI G35 (2004) - ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC) Apr 8, 2005
Incident date: Feb 21, 2005
WHILE DRIVING OUR 2004 INFINITY G35 ON THE FWY GOING ABOUT 40 MPH (THE GROUND WAS WET) WE FELT THE TRACK CONTROL STARTED TO SHIFT SIDE TO SIDE, A TRUCK CUT IN FRON US US, WHICH MADE MY HUSBAND PUT ON BRAKES, AS HE PUTTED ON BRAKES, THE DRIVER SIDE FRONT BRAKE LOCKED, WHICH CAUSED FOR THE CARD TO TURN SIDEWAYS AND HIT THE CENTER DIVIDER FULL SPEED. THE BRAKES AFTER THEY LOCKED, NEVER STOPPED THE ... Read more
Crash 1 injured
INFINITI G35 (2004) - SUSPENSION:FRONT Apr 8, 2005
Incident date: Feb 21, 2005
WHILE DRIVING OUR 2004 INFINITY G35 ON THE FWY GOING ABOUT 40 MPH (THE GROUND WAS WET) WE FELT THE TRACK CONTROL STARTED TO SHIFT SIDE TO SIDE, A TRUCK CUT IN FRON US US, WHICH MADE MY HUSBAND PUT ON BRAKES, AS HE PUTTED ON BRAKES, THE DRIVER SIDE FRONT BRAKE LOCKED, WHICH CAUSED FOR THE CARD TO TURN SIDEWAYS AND HIT THE CENTER DIVIDER FULL SPEED. THE BRAKES AFTER THEY LOCKED, NEVER STOPPED THE ... Read more
Crash 1 injured
INFINITI INFINITI (2000) - POWER TRAIN:AUTOMATIC TRANSMISSION Apr 8, 2005
Incident date: Sep 11, 2003
DEAR SIR OR MADAM: I HAVE AN INFINITY Q45 ANNIVERSARY EDITION, YEAR 2000, WITH APPROXIMATELY 90,000 MILES ON IT. I HAVE A PROBLEM WITH THE TRANSMISSION SHIFTING "HARD" FROM 1ST TO 2ND GEAR FIRST THING IN THE MORNING, WHEN THE CAR IS "COLD". NOTE: THIS HAPPENS IN THE SUMMER ALSO, SO DON'T BE MISLED AND BE AWARE, THIS PHENOMENON STARTED LONG BEFORE 90,000 MILES. I HAVE HAD IT BACK TO THE DEALER A N... Read more
INFINITI QX56 (2004) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR Apr 8, 2005
Incident date: Jul 1, 2004
WHILE DRIVING AT VARIOUS SPEEDS STEERING WHEEL SHOOK REAL HARD WHILE APPLYING THE BRAKES. TOOK VEHICLE TO DEALER FOR SERVICE, AND DEALER DETERMINED IT WAS DETERMINED THA TIT WAS WARPED BRAKE ROTORS. *AK
INFINITI G35 (2004) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Apr 7, 2005
Incident date: Apr 3, 2005
WHILE DRIVING AT APPROXIMATELY 75 MPH DRIVER WAS CHANGING LANES AND THE ABS SYSTEM LOCKED UP, CAUSING THE VEHICLE TO SPIN AND HIT THE CENTER DIVIDER AND FLIP OVER SEVERAL TIMES. THE TWO PASSENGERS AND THE DRIVER WERE KILLED . *AK
Crash 3 deaths
INFINITI Q45 (2000) - TIRES Apr 6, 2005
Incident date: Jan 25, 2005
WHILE DRIVING 25-30 MPH VEHICLE HIT A POT HOLE AND IT VIBRATED UNCONTROLLABLY. DRIVER WAS PULLED OVER AND NOTICED THAT THE REAR LEFT TIRE WAS FLAT. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE TIRE NEEDED TO BE REPLACED. *AK SECOND TIRE DEVELOPED A BUBBLE ON OUTSIDE YET THE TIRE HAD NO SIGN OF DAMAGE ON THE OUTSIDE, THIS HAPPENED AT 42,538 MILES. CONSUMER H... Read more
INFINITI Q45 (2000) - WHEELS:RIM Apr 6, 2005
Incident date: Jan 25, 2005
WHILE DRIVING 25-30 MPH VEHICLE HIT A POT HOLE AND IT VIBRATED UNCONTROLLABLY. DRIVER WAS PULLED OVER AND NOTICED THAT THE REAR LEFT TIRE WAS FLAT. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE TIRE NEEDED TO BE REPLACED. *AK SECOND TIRE DEVELOPED A BUBBLE ON OUTSIDE YET THE TIRE HAD NO SIGN OF DAMAGE ON THE OUTSIDE, THIS HAPPENED AT 42,538 MILES. CONSUMER H... Read more
INFINITI QX56 (2005) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM Apr 4, 2005
Incident date: Mar 15, 2005
INADEQUATE BRAKES ON 2005 QX56. MANUFACTURER IS AWARE OF THIS PROBLEM IN 2004 BUT HAS NOT ISSUED A RECALL TO DATE OR SENT LETTERS TO CUSTOMERS ABOUT THE ISSUE. BRAKES OVERHEAT AND PREMATURELY WEAR OUT AT 2000 TO 2500 MILES CAUSING A VIOLENT SHAKING OF THE STEERING WHEEL AND CONTROL ISSUES. INFINITI IS REPLACING BRAKES HOWEVER 2 TO 3 MONTHS PREDICITED WAIT FOR A REAL FIX. SERVICE ADVISORS ARE R... Read more
INFINITI QX56 (2004) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Apr 1, 2005
Incident date: Mar 15, 2005
1. I PURCHASED AN INFINITI QX56 SUV IN FEBUARY 2005. IN MID MARCH, AT 2500 MILES, THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY WHEN I TRIED TO STOP THE CAR. ANY TIME THE BRAKES WERE APPLIED THE SHAKING WOULD BEGIN.. THE ENTIRE CAR WOULD SHAKE EVERY TIME WE HIT A BUMP. FROM THE BEGINNING, IT WOULD BE VERY DIFFICULT TO BRING THE CAR TO A STOP. 2. FORTUNATELY WE CAUGHT THE PROBLEM BEFORE A COMPL... Read more
INFINITI Q45 (2000) - POWER TRAIN:AUTOMATIC TRANSMISSION Apr 1, 2005
Incident date: Apr 1, 2005
TRANSMISSION WOULD SHIFT HARD WHILE SHIFTING FROM FIRST TO SECOND GEAR, AND VEHICLE WOULD VIBRATE UNCONTROLLABLY. DRIVER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. ALSO, VEHICLE WAS OPERATING AS DESIGNED. *AK
INFINITI QX56 (2004) - VEHICLE SPEED CONTROL:CRUISE CONTROL Mar 29, 2005
Incident date: Mar 14, 2005
I HAVE COMPLAINED OVER THE COURSE OF 4-6 MONTHS ABOUT THE CRUISE CONTROL GOING OUT. IT EITHER GOES OUT COMPLETELY, OR THE CRUISE CONTROL WITHOUT SMART FOLLOWING GOES OUT. WHEN IT DOES GO OUT, BUMPING THE INCREASE SPEED BUTTON CAUSES THE ENGINE TO IDLE THUSLOSING SPEED. EXPECIALLY BAD ON THE INTERSTATE. THE DEALER CLAIMS THEY CANNOT FIND THE PROBLEM (DENIED THIS PROBLEM 3 TIMES NOW). SEEMS FUN... Read more
INFINITI QX56 (2004) - STRUCTURE:BODY Mar 29, 2005
Incident date: Mar 14, 2005
I HAVE COMPLAINED OVER THE COURSE OF 4-6 MONTHS ABOUT THE CRUISE CONTROL GOING OUT. IT EITHER GOES OUT COMPLETELY, OR THE CRUISE CONTROL WITHOUT SMART FOLLOWING GOES OUT. WHEN IT DOES GO OUT, BUMPING THE INCREASE SPEED BUTTON CAUSES THE ENGINE TO IDLE THUSLOSING SPEED. EXPECIALLY BAD ON THE INTERSTATE. THE DEALER CLAIMS THEY CANNOT FIND THE PROBLEM (DENIED THIS PROBLEM 3 TIMES NOW). SEEMS FUN... Read more
INFINITI I30 (2001) - SUSPENSION:FRONT:WHEEL BEARING Mar 28, 2005
Incident date: Mar 27, 2005
WHILE DRIVING AT VARIOUS SPEEDS THERE A LOUD GRINDING NOISE CAME FROM THE FRONT RIGHT WHEEL. WHEN TAKEN VEHICLE TO DEALER FOR SERVICE IT WAS DETERMINED THAT BEARING AND HUB WORE OUT. *AK
INFINITI I30 (2001) - SUSPENSION:FRONT:HUB Mar 28, 2005
Incident date: Mar 27, 2005
WHILE DRIVING AT VARIOUS SPEEDS THERE A LOUD GRINDING NOISE CAME FROM THE FRONT RIGHT WHEEL. WHEN TAKEN VEHICLE TO DEALER FOR SERVICE IT WAS DETERMINED THAT BEARING AND HUB WORE OUT. *AK
INFINITI QX56 (2004) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Mar 25, 2005
Incident date: Oct 20, 2004
FAULTY BRAKES. *AK
INFINITI QX56 (2004) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR Mar 24, 2005
Incident date: Mar 23, 2005
WELL, ADD ME TO THE LIST (AND I BELIEVE IT'S BECOMMING A LONG ONE) OF INFINITI QX56 OWNERS WHO ARE EXPERIENCING MAJOR FRONT BRAKE ROTOR ISSUES (SHUDDERING UNDER BRAKING). I'VE ALSO HAD MY NAVIGATION SYSTEM DRIVE AND DISC REPLACE AND THE NEW ONE DOESN'T HAVE ANYWHERE NEAR THE STREET DETAIL THE ORIGINAL ONE DID. I'M ALSO HAVING THE FALSE BACKUP SENSOR WARNING TONES HAPPEN AS WELL.
INFINITI QX56 (2004) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS Mar 24, 2005
Incident date: Mar 10, 2005
I LEASED A NEW INFINITI QX56. THE BRAKES FAILED AT 2500 MILES AND PADS AND ROTORS HAD TO BE REPLACED. MY CAR IS BEING SERVICED AGAIN TODAY FOR THE SAME REASON. THE STEERING WHEEL SHAKES UNCONTROLLABLE WHEN THE BRAKES AND ROTORS WEAR. I HAVE BEEN DRIVING FOR OVER 20 YEARS AND HAVE NEVER HAD BRAKES FAIL EVERY 2500 MILES!
INFINITI QX56 (2004) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR Mar 24, 2005
Incident date: Mar 10, 2005
I LEASED A NEW INFINITI QX56. THE BRAKES FAILED AT 2500 MILES AND PADS AND ROTORS HAD TO BE REPLACED. MY CAR IS BEING SERVICED AGAIN TODAY FOR THE SAME REASON. THE STEERING WHEEL SHAKES UNCONTROLLABLE WHEN THE BRAKES AND ROTORS WEAR. I HAVE BEEN DRIVING FOR OVER 20 YEARS AND HAVE NEVER HAD BRAKES FAIL EVERY 2500 MILES!
INFINITI QX56 (2004) - EQUIPMENT Mar 24, 2005
Incident date: Mar 10, 2005
I LEASED A NEW INFINITI QX56. THE BRAKES FAILED AT 2500 MILES AND PADS AND ROTORS HAD TO BE REPLACED. MY CAR IS BEING SERVICED AGAIN TODAY FOR THE SAME REASON. THE STEERING WHEEL SHAKES UNCONTROLLABLE WHEN THE BRAKES AND ROTORS WEAR. I HAVE BEEN DRIVING FOR OVER 20 YEARS AND HAVE NEVER HAD BRAKES FAIL EVERY 2500 MILES!
INFINITI FX35 (2003) - EXTERIOR LIGHTING:HEADLIGHTS:SWITCH Mar 23, 2005
Incident date: Mar 20, 2005
ON OUR 2003 INFINITI FX 35, THE FOUR POSITION ROTARY SWITCH THAT CONTROLS THE HEADLIGHTS IS LOACTED AT THE END OF THE DIRECTIONAL SIGNAL ("TURN BLINKER") LEVER. IT HAS FOUR POSITIONS, OFF, AUTO, PARKING LIGHTS AND FULL HEADLIGHTS. IT TAKES VERY LITTLE ROTATIONAL PRESSURE TO TURN IT BETWEN THESE SELE*AKCTIONS. ON THREE OCCASIONS, WHILE ACTIVATING THE TURN BLINKER, THE HEADLIGHTS SWITCH HAS TUR... Read more
INFINITI G35 (2005) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE Mar 22, 2005
Incident date: Feb 16, 2005
THE "SLIP" LIGHT FLASHED WHEN COASTING AT ABOUT 7-10 MPH. THE "SLIP" LIGHT IS A FUNCTION OF THE ABS SYSTEM. THIS OCCURRED AS SOON AS I DROVE IT OFF OF THE DEALERS LOT, AND IT WAS MY FIRST TIME DRIVING. THIS VEHICLE (INTERNET ORDER, SO I DIDN'T HAVE A CHANCE TO DRIVE THIS EXACT VEHICLE BEFORE I PURCHASED THE CAR). AS THE "SLIP" LIGHT FLASHES, I HEAR THE GRINDING NOISE OF WHAT APPEARS TO BE THE ABS ... Read more
INFINITI INFINITI (1998) - AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE Mar 22, 2005
Incident date: Nov 6, 2002
AIR BAG LITE CAME ON AND STAYED ON. -DEALER REPLACED AIR BAG MODULE ON DRIVER'SIDE. *AK
INFINITI INFINITI (1998) - AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE Mar 22, 2005
Incident date: Mar 11, 2005
AIR BAG LIGHT BLINKING.-DEALER RELACED RIGHT SIDE AIR BAG MODULE. *AK
INFINITI G35 (2003) - ELECTRICAL SYSTEM Mar 21, 2005
Incident date: Dec 13, 2004
2003 INFINITI G-35 BLOWN UP IN DRIVEWAY AND HOUSE CAUGHT FIRE. *BF THE FIRE DEPARTMENT DETERMINED THE FIRE ORIGINATED INSIDE OF THE TRUNK WHERE THE TRUNK LIGHT BULB BECAME SO HOT THAT THE LIGHT BULB EXPLODED, THE HOT PARTICLES FROM THE LIGHT BULB CAUGHT THE TRUNK AND THE CONTENTS IN THE TRUNK ON FIRE. THE CONSUMER STATED SHE FORGOT TO CLOSE THE TRUNK SECURELY. BEFORE THE FIRE, THE CONSUMER STAT... Read more
Crash
Previous 1 2 3 4 5 ... 178 179 180 ... 197 198 Next