Showing 9,875 complaints for INFINITI
Incident date: Apr 7, 2005
MY INFINITY 1998 QX4 HAS ABOUT 88000 MILES I BOUGHT A DEMO IN JAN "99 RECENTLY I HAD TO REPLACE THE TRANSMISSION AT A COST OF $3000.00. I TOOK IT TO A NISSAN DEALER BUT THEY SAID THEY COULD NOT WARANTY IT BECAUSE IT WAS AN INFINITY SO I TOOK IT TO AN AAMCO. WHO WARANTEED IT FOR I YEAR.I MUST HAVE CHANGED THE BRAKEPADS 3 TIMES AND ACCEPT FOR THE DRIVERS SEATBELT NONE OF THE SEATBELTS WORK, ALSO DUR
... ING THE FIRST YEAR THE TIRES HAD TO BE REPLACED,I CONTACTED INFINITY AND LEARNED THAT TIRES THAT COME WITH NEW VEHICLES WERE NOT WARANTEED.THIS IS MY 4TH OR 5TH NISSAN PRODUCT BUT NEVER AGAIN!Read more
Incident date: Apr 7, 2005
MY INFINITY 1998 QX4 HAS ABOUT 88000 MILES I BOUGHT A DEMO IN JAN "99 RECENTLY I HAD TO REPLACE THE TRANSMISSION AT A COST OF $3000.00. I TOOK IT TO A NISSAN DEALER BUT THEY SAID THEY COULD NOT WARANTY IT BECAUSE IT WAS AN INFINITY SO I TOOK IT TO AN AAMCO. WHO WARANTEED IT FOR I YEAR.I MUST HAVE CHANGED THE BRAKEPADS 3 TIMES AND ACCEPT FOR THE DRIVERS SEATBELT NONE OF THE SEATBELTS WORK, ALSO DUR
... ING THE FIRST YEAR THE TIRES HAD TO BE REPLACED,I CONTACTED INFINITY AND LEARNED THAT TIRES THAT COME WITH NEW VEHICLES WERE NOT WARANTEED.THIS IS MY 4TH OR 5TH NISSAN PRODUCT BUT NEVER AGAIN!Read more
Incident date: May 16, 2005
I HAVE JUST PURCHASED A 2005 INFINITI G35 COUPE. MY WIFE IS THE PRIMARY DRIVER AND IS 5FT 2" TALL. THE PROBLEM WE HAVE IS THAT WHEN SHE DRIVES THE CAR AND BUCKLES HER SEAT BEALT THE EDGE OF THE STRAP OF THE SHOULDER BELT GOES RIGHT ACROSS THE SIDE OF HER NECK. I HAVE CONTACTED THE DEALER AND THEY HAVE TOLD ME THAT THERE IS NOTHING THAT THEY NOW OF THAT CAN BE DONE. THE IRONIC THING IS THAT ON THE
... SEDAN VERSION THE BELT IS ADJUSTABLE UP AND DOWN. MY FEAR IS THAT IF THERE IS AN ACCIDENT THAT THIS PROBLE COULD CAUSE SERIOUS IF NOT FATAL INJURY TO HER IF THE BELT LOCKS DURING AN ACCIDENT.Read more
Incident date: Jun 1, 2002
1 - THERE IS UP TO A TWO SECOND DELAY WHEN QUICK ACCELERATION IS REQUIRED. AT TIMES IT FEELS AS IF THE ENGINE COMPLETELY STALLED. 2 - THE VEHICLE OFTEN WILL NOT DOWNSHIFT TO SLOW THE VEHICLE ON A HILL. I COULD BE IN 5TH GEAR AT AROUND ONLY 1800 RPM, AND WHEN I DOWNSHIFT TWICE, IT WILL NOT GO TO 3RD. I OFTEN HAVE TO DOWNSHIFT UP TO 6 TIMES FOR IT TO RESPOND AND SWITCH TO THIRD. I NEED TO TAK
... E MY EYES OFF THE ROAD TO CONSTANTLY CHECK IF I'M IN THE GEAR I SELECT. 3 - THE PARKING/EMERGENCY BREAK WILL NOT HOLD THE FULLY LOADED VEHICLE ON A HILL. IF THE TRANSMISSION IN PARK FAILS, THE VEHICLE WILL ROLL. ALL ISSUES ARE CONSIDERED TO BE NORMAL BY THE MANUFACTURER. THEY CORRECTED THE PROBLEM ON THEIR NEW 2005 VERSION AND REFUSE TO DO SO ON MY VEHICLE.Read more
Incident date: Jun 1, 2002
1 - THERE IS UP TO A TWO SECOND DELAY WHEN QUICK ACCELERATION IS REQUIRED. AT TIMES IT FEELS AS IF THE ENGINE COMPLETELY STALLED. 2 - THE VEHICLE OFTEN WILL NOT DOWNSHIFT TO SLOW THE VEHICLE ON A HILL. I COULD BE IN 5TH GEAR AT AROUND ONLY 1800 RPM, AND WHEN I DOWNSHIFT TWICE, IT WILL NOT GO TO 3RD. I OFTEN HAVE TO DOWNSHIFT UP TO 6 TIMES FOR IT TO RESPOND AND SWITCH TO THIRD. I NEED TO TAK
... E MY EYES OFF THE ROAD TO CONSTANTLY CHECK IF I'M IN THE GEAR I SELECT. 3 - THE PARKING/EMERGENCY BREAK WILL NOT HOLD THE FULLY LOADED VEHICLE ON A HILL. IF THE TRANSMISSION IN PARK FAILS, THE VEHICLE WILL ROLL. ALL ISSUES ARE CONSIDERED TO BE NORMAL BY THE MANUFACTURER. THEY CORRECTED THE PROBLEM ON THEIR NEW 2005 VERSION AND REFUSE TO DO SO ON MY VEHICLE.Read more
Incident date: Jun 1, 2002
1 - THERE IS UP TO A TWO SECOND DELAY WHEN QUICK ACCELERATION IS REQUIRED. AT TIMES IT FEELS AS IF THE ENGINE COMPLETELY STALLED. 2 - THE VEHICLE OFTEN WILL NOT DOWNSHIFT TO SLOW THE VEHICLE ON A HILL. I COULD BE IN 5TH GEAR AT AROUND ONLY 1800 RPM, AND WHEN I DOWNSHIFT TWICE, IT WILL NOT GO TO 3RD. I OFTEN HAVE TO DOWNSHIFT UP TO 6 TIMES FOR IT TO RESPOND AND SWITCH TO THIRD. I NEED TO TAK
... E MY EYES OFF THE ROAD TO CONSTANTLY CHECK IF I'M IN THE GEAR I SELECT. 3 - THE PARKING/EMERGENCY BREAK WILL NOT HOLD THE FULLY LOADED VEHICLE ON A HILL. IF THE TRANSMISSION IN PARK FAILS, THE VEHICLE WILL ROLL. ALL ISSUES ARE CONSIDERED TO BE NORMAL BY THE MANUFACTURER. THEY CORRECTED THE PROBLEM ON THEIR NEW 2005 VERSION AND REFUSE TO DO SO ON MY VEHICLE.Read more
Incident date: Jun 1, 2002
1 - THERE IS UP TO A TWO SECOND DELAY WHEN QUICK ACCELERATION IS REQUIRED. AT TIMES IT FEELS AS IF THE ENGINE COMPLETELY STALLED. 2 - THE VEHICLE OFTEN WILL NOT DOWNSHIFT TO SLOW THE VEHICLE ON A HILL. I COULD BE IN 5TH GEAR AT AROUND ONLY 1800 RPM, AND WHEN I DOWNSHIFT TWICE, IT WILL NOT GO TO 3RD. I OFTEN HAVE TO DOWNSHIFT UP TO 6 TIMES FOR IT TO RESPOND AND SWITCH TO THIRD. I NEED TO TAK
... E MY EYES OFF THE ROAD TO CONSTANTLY CHECK IF I'M IN THE GEAR I SELECT. 3 - THE PARKING/EMERGENCY BREAK WILL NOT HOLD THE FULLY LOADED VEHICLE ON A HILL. IF THE TRANSMISSION IN PARK FAILS, THE VEHICLE WILL ROLL. ALL ISSUES ARE CONSIDERED TO BE NORMAL BY THE MANUFACTURER. THEY CORRECTED THE PROBLEM ON THEIR NEW 2005 VERSION AND REFUSE TO DO SO ON MY VEHICLE.Read more
Incident date: Jun 1, 2002
1 - THERE IS UP TO A TWO SECOND DELAY WHEN QUICK ACCELERATION IS REQUIRED. AT TIMES IT FEELS AS IF THE ENGINE COMPLETELY STALLED. 2 - THE VEHICLE OFTEN WILL NOT DOWNSHIFT TO SLOW THE VEHICLE ON A HILL. I COULD BE IN 5TH GEAR AT AROUND ONLY 1800 RPM, AND WHEN I DOWNSHIFT TWICE, IT WILL NOT GO TO 3RD. I OFTEN HAVE TO DOWNSHIFT UP TO 6 TIMES FOR IT TO RESPOND AND SWITCH TO THIRD. I NEED TO TAK
... E MY EYES OFF THE ROAD TO CONSTANTLY CHECK IF I'M IN THE GEAR I SELECT. 3 - THE PARKING/EMERGENCY BREAK WILL NOT HOLD THE FULLY LOADED VEHICLE ON A HILL. IF THE TRANSMISSION IN PARK FAILS, THE VEHICLE WILL ROLL. ALL ISSUES ARE CONSIDERED TO BE NORMAL BY THE MANUFACTURER. THEY CORRECTED THE PROBLEM ON THEIR NEW 2005 VERSION AND REFUSE TO DO SO ON MY VEHICLE.Read more
Incident date: May 9, 2005
INFINITI QX56 2004 MODEL PURCHASED NEW FROM ROSEVILLE INFINITI DEALER(ACTUAL DEALER NAME SACRAMENTO INFINITI) NOVEMBER 1, 2004. BY FEBRUARY 16,2005 APPLYING BRAKES CAUSED SEVERE SHAKING OF THE STEERING WHEEL . TAKEN INTO SERVICE AFTER 5,945 MILES. RETURNED WITH BRAKE PADS REPLACED ON FRONT WHEELS AND ROTORS SURFACED. THE SHAKING/VIBRATION PROBLEM HAS BEGUN AGAIN AT 10,141 MILES MAY 4, 2005
... . THE VECHILE WILL BE GOING INTO SERVICE ASAP.Read more
Incident date: Apr 1, 2005
CONSUMER HAD TO HAVE 2000 INFINITI I30 ROTORS RESURFACED. *MR ON SEVERAL OCCASIONS, THE ROTORS WERE RESURFACED. ALL FOUR ROTORS WERE REPLACED AT 39,868. AT 62K MILES THE VEHICLE BEGAN TO VIBRATE AT 55 MPH. OTHER PROBLEMS: THE TRANSMISSION STAYED IN THE LOW GEAR TOO LONG, THERE WAS SQUEAKING ON THE RIGHT SIDE OF THE VEHICLE WHEN ON ROUGH ROADS, VIBRATION IN THE STEERING DUE TO THE ROTORS BE
... ING OUT OF ROUND, THE FRONT WINDOW SQUEAKS AND THE REAR VIEW MIRROR WAS LOOSE. *SC *JBRead more
Incident date: Apr 1, 2005
CONSUMER HAD TO HAVE 2000 INFINITI I30 ROTORS RESURFACED. *MR ON SEVERAL OCCASIONS, THE ROTORS WERE RESURFACED. ALL FOUR ROTORS WERE REPLACED AT 39,868. AT 62K MILES THE VEHICLE BEGAN TO VIBRATE AT 55 MPH. OTHER PROBLEMS: THE TRANSMISSION STAYED IN THE LOW GEAR TOO LONG, THERE WAS SQUEAKING ON THE RIGHT SIDE OF THE VEHICLE WHEN ON ROUGH ROADS, VIBRATION IN THE STEERING DUE TO THE ROTORS BE
... ING OUT OF ROUND, THE FRONT WINDOW SQUEAKS AND THE REAR VIEW MIRROR WAS LOOSE. *SC *JBRead more
Incident date: Apr 1, 2005
CONSUMER HAD TO HAVE 2000 INFINITI I30 ROTORS RESURFACED. *MR ON SEVERAL OCCASIONS, THE ROTORS WERE RESURFACED. ALL FOUR ROTORS WERE REPLACED AT 39,868. AT 62K MILES THE VEHICLE BEGAN TO VIBRATE AT 55 MPH. OTHER PROBLEMS: THE TRANSMISSION STAYED IN THE LOW GEAR TOO LONG, THERE WAS SQUEAKING ON THE RIGHT SIDE OF THE VEHICLE WHEN ON ROUGH ROADS, VIBRATION IN THE STEERING DUE TO THE ROTORS BE
... ING OUT OF ROUND, THE FRONT WINDOW SQUEAKS AND THE REAR VIEW MIRROR WAS LOOSE. *SC *JBRead more
Incident date: Apr 1, 2005
CONSUMER HAD TO HAVE 2000 INFINITI I30 ROTORS RESURFACED. *MR ON SEVERAL OCCASIONS, THE ROTORS WERE RESURFACED. ALL FOUR ROTORS WERE REPLACED AT 39,868. AT 62K MILES THE VEHICLE BEGAN TO VIBRATE AT 55 MPH. OTHER PROBLEMS: THE TRANSMISSION STAYED IN THE LOW GEAR TOO LONG, THERE WAS SQUEAKING ON THE RIGHT SIDE OF THE VEHICLE WHEN ON ROUGH ROADS, VIBRATION IN THE STEERING DUE TO THE ROTORS BE
... ING OUT OF ROUND, THE FRONT WINDOW SQUEAKS AND THE REAR VIEW MIRROR WAS LOOSE. *SC *JBRead more
Incident date: Apr 1, 2005
CONSUMER HAD TO HAVE 2000 INFINITI I30 ROTORS RESURFACED. *MR ON SEVERAL OCCASIONS, THE ROTORS WERE RESURFACED. ALL FOUR ROTORS WERE REPLACED AT 39,868. AT 62K MILES THE VEHICLE BEGAN TO VIBRATE AT 55 MPH. OTHER PROBLEMS: THE TRANSMISSION STAYED IN THE LOW GEAR TOO LONG, THERE WAS SQUEAKING ON THE RIGHT SIDE OF THE VEHICLE WHEN ON ROUGH ROADS, VIBRATION IN THE STEERING DUE TO THE ROTORS BE
... ING OUT OF ROUND, THE FRONT WINDOW SQUEAKS AND THE REAR VIEW MIRROR WAS LOOSE. *SC *JBRead more
Incident date: Dec 20, 2004
DRIVING HOME VEHICLE QUIT IN TRAFFIC. AFTER SITTING FOR APPROXIMATELY AN HOUR, VEHICLE STARTED AND WE MADE IT HOME. AFTER HAVING VEHICLE CHECKED IT WAS DETERMINED THAT THE ALTERNATOR NEEDED TO BE REPLACED/REBUILT. DIAGNOSIS DONE BY A LOCAL MECHANIC. IT WAS REBUILT. VEHICLE RAN WELL UNTIL THE 28 APRIL 2005 WHEN THE SAME THING OCCURRED; THIS TIME IT WOULD NOT RUN AFTER A BOOST. IT WAS TOWED TO THE D
... EALER, WHERE A 'REMANUFACTURED' ALTERNATOR WAS INSTALLED, AT A COST OF $850.00. THE BELTS AND A BATTERY CABLE WAS ALSO REPLACED AT THIS VISIT. MY CONCERN STEMS FROM SEEING THERE WAS A RECALL OF 97/98 INFINITY I-30'S, AND SO LEADS ME TO SURMISE THAT A PROBLEM MAY STILL EXIST WITH THE ALTERNATORS ON OTHER YEARS OF THIS VEHICLE. THE DEALER KEPT THE OLD PART.Read more
Incident date: May 3, 2005
CAR HAS RECALLED WHEELS, BUT CAR ITSELF IN NOT ON RECALL LIST. MANUFACTURER REFUSED TO REPLACE WHEELS.*AK
Incident date: Nov 21, 2004
THE BRAKES HAD TO BE REPAIRED AT 6,000 MILES THEN AGAIN AT 14,000 MILES AND NOW AGAIN AT 21,500. THE PULSATION WAS SO BAD THAT THE WHEEL SHOOK, AND IT WAS UNSAFE. IT WAS AN ENGINEERING FLAW. BRAKES WERE NOT DESIGNED FOR A VEHICLE OF THIS WEIGHT. *AK
Incident date: Jan 25, 2005
(ABBREVIATED COMMUNICATION WITH INFINITI) [ME] I JUST RECENTLY PURCHASED A 2004 G35. AS I HAVE DRIVEN THE VEHICLE, IT HAS BECOME NOTICEABLE THAT THE SEAT CONTROLS IN THE SEAT CUSHION EXERT PRESSURE ON MY UPPER THIGH TO THE POINT OF IT BEING PAINFUL IF DRIVING FOR ANY LENGTH OF TIME. I ASKED THE DEALER REP. IF THERE HAD BEEN ANY COMPLAINTS ON THIS ISSUE, AND HE SAID HE HAD NOT HEARD OF ANY, AND
... HE SAID THAT THE 2005 MODEL HAS THE SAME DESIGN. I AM SURPRISED THAT THIS WAS NOT RESOLVED WITH THE NEW MODEL YEAR AS THERE HAS GOT TO BE OTHER OWNERS WITH SIMILAR COMPLAINTS. CURRENTLY, I DRIVE 15 MINUTES EACH WAY TO WORK, AND AS I AM SITTING HERE TYPING THIS, I CAN FEEL WHAT FEELS LIKE A BRUISE ON MY THIGH FROM THE PRESSURE FROM SITTING NEXT TO THE CONTROLS. I AM 6' 0" 185 POUNDS AND WOULD CONSIDER MYSELF TO BE OF AVERAGE BUILD. IT WOULD SEEM THAT THERE SHOULD BE SOME KIND OF RETROFIT KIT AVAILABLE TO REMEDY THIS PROBLEM. PLEASE ADVISE. [INFINITI] CURRENTLY, THERE IS NO TECHNICAL BULLETIN OR KIT AVAILABLE IN REGARDS TO YOUR SEAT CONTROL/CUSHION CONCERN. WE RECOMMEND CONTACTING YOUR LOCAL INFINITI DEALER TO REVIEW VEHICLE CONCERNS WHICH MAY BE ADDRESSED UNDER WARRANTY. [ME] IT DOESN'T APPEAR THAT A CLAIM AGAINST THE WARRANTY IS A VIABLE OPTION. MY PURPOSE IN CONTACTING INFINITI IS TO NOTIFY YOU OF THE PROBLEM HOPING THAT THIS ISSUE HAS BEEN OR WILL BE ADDRESSED BY THE DESIGN TEAM AND A SOLUTION PURSUED. THIS MAY BE SOMETHING THAT IS CORRECTABLE FOR THE CURRENT MODEL YEAR OR A CHANGE IN SUBSEQUENT MODEL YEARS; OR AT THE VERY LEAST YOU COULD GIVE DIRECTIONS ON HOW THE OWNERS COULD REMEDY THIS PROBLEM ON THEIR OWN. THIS PROBLEM IS A RESULT OF NO PADDING IN THE SEAT AREA WHERE INSTEAD THERE ARE THE SEAT CONTROLS. IN MY OPINION, THIS IS A RESULT OF A PARADIGM SHIFT TO A BAD IDEA. SEAT CUSHIONS ARE FOR SITTING, NOT FOR HARD CONTROLS. *JBRead more
1 injured
Incident date: Mar 29, 2005
ON TWO SEPARATE OCCASIONS THE ENGINE STALLED WHILE DRIVING 65 MPH OR MORE. THE VEHICLE WAS TAKEN TO THE DEALER. ON THE FIRST VISIT THE DEALER WAS NOT ABLE TO DUPLICATE THE PROBLEM. THE SECOND VISIT THE DEALER REPLACED THE COMPLETE THROTTLE BODY CHAMBER. THE PROBLEM APPEARS TO BE CORRECT AT THIS TIME. *JB
Incident date: Mar 1, 2005
IT IS IMPOSSIBLE TO REMOVE CHILD SEAT FROM THE INFINITI FX WHEN USING THE LATCH SYSTEM. *NM
Incident date: Mar 1, 2005
IT IS IMPOSSIBLE TO REMOVE CHILD SEAT FROM THE INFINITI FX WHEN USING THE LATCH SYSTEM. *NM
Incident date: Apr 20, 2005
THE CHILD WAS ABLE TO MOVE THE GEAR FROM PARK WITHOUT THE CONSUMER BEING PRESENT TO STEP ON THE BRAKES OR WITHOUT THE KEY BEING IN THE VEHICLE. THE MANUFACTURE STATES THE VEHICLE IS DESIGNED AS SUCH. *NM
Incident date: Apr 1, 2005
PROBLEMS WITH EXCESSIVE BRAKE WEAR ON 2003 INFINITI G35 AS WELL AS PROBLEMS WITH TOWING GUIDE SECTION OF THE OWNERS MANUAL.*MR *NM
Incident date: Apr 2, 2005
FUEL GAUGE READS INCORRECTLY. AS A RESULT, THE DRIVER DOESN'T KNOW HOW MUCH FUEL THE VEHICLE HAS. DEALER HAS REPLACED THE FUEL SENDER. HOWEVER THE PROBLEM RECURRED. *AK
Incident date: Feb 21, 2005
WHILE DRIVING OUR 2004 INFINITY G35 ON THE FWY GOING ABOUT 40 MPH (THE GROUND WAS WET) WE FELT THE TRACK CONTROL STARTED TO SHIFT SIDE TO SIDE, A TRUCK CUT IN FRON US US, WHICH MADE MY HUSBAND PUT ON BRAKES, AS HE PUTTED ON BRAKES, THE DRIVER SIDE FRONT BRAKE LOCKED, WHICH CAUSED FOR THE CARD TO TURN SIDEWAYS AND HIT THE CENTER DIVIDER FULL SPEED. THE BRAKES AFTER THEY LOCKED, NEVER STOPPED THE
... CAR, THE ONLY THING THAT STOPPED US WAS THE CENTER DIVIDER. THE AIRBAGS NEVER POP, AS WE HIT THE WALL GOING 40 MILES PER HOURS. I HAVE TAKEN THE CAR TO THE DEALER RECENTLY AND HAD THE BRAKES CHANGED (2 TIMES IN 11 MONTHS) AND THE LAST TME I TOOD THE CAR I INFORMED THE DEALER THAT THE BRAKES FELT HARD, AND THEY WERE HARD TO STOP THEY STATED THAT THE BRAKES WILL GET BETTER WITH USE, AND THAT'S HOW IT USUALLY FELT AFTER THE BRAKES WERE CHANGED. THE CAR DID NOT DRIVE THE SAME, THE TRACTION WAS NOT WORKING, THE BRAKES LOCKED AND TO TOP IT ALL THE BAGS DID NOT DEPLOYED AFTER IMPACT.*AKRead more
Crash
1 injured
Incident date: Feb 21, 2005
WHILE DRIVING OUR 2004 INFINITY G35 ON THE FWY GOING ABOUT 40 MPH (THE GROUND WAS WET) WE FELT THE TRACK CONTROL STARTED TO SHIFT SIDE TO SIDE, A TRUCK CUT IN FRON US US, WHICH MADE MY HUSBAND PUT ON BRAKES, AS HE PUTTED ON BRAKES, THE DRIVER SIDE FRONT BRAKE LOCKED, WHICH CAUSED FOR THE CARD TO TURN SIDEWAYS AND HIT THE CENTER DIVIDER FULL SPEED. THE BRAKES AFTER THEY LOCKED, NEVER STOPPED THE
... CAR, THE ONLY THING THAT STOPPED US WAS THE CENTER DIVIDER. THE AIRBAGS NEVER POP, AS WE HIT THE WALL GOING 40 MILES PER HOURS. I HAVE TAKEN THE CAR TO THE DEALER RECENTLY AND HAD THE BRAKES CHANGED (2 TIMES IN 11 MONTHS) AND THE LAST TME I TOOD THE CAR I INFORMED THE DEALER THAT THE BRAKES FELT HARD, AND THEY WERE HARD TO STOP THEY STATED THAT THE BRAKES WILL GET BETTER WITH USE, AND THAT'S HOW IT USUALLY FELT AFTER THE BRAKES WERE CHANGED. THE CAR DID NOT DRIVE THE SAME, THE TRACTION WAS NOT WORKING, THE BRAKES LOCKED AND TO TOP IT ALL THE BAGS DID NOT DEPLOYED AFTER IMPACT.*AKRead more
Crash
1 injured
Incident date: Feb 21, 2005
WHILE DRIVING OUR 2004 INFINITY G35 ON THE FWY GOING ABOUT 40 MPH (THE GROUND WAS WET) WE FELT THE TRACK CONTROL STARTED TO SHIFT SIDE TO SIDE, A TRUCK CUT IN FRON US US, WHICH MADE MY HUSBAND PUT ON BRAKES, AS HE PUTTED ON BRAKES, THE DRIVER SIDE FRONT BRAKE LOCKED, WHICH CAUSED FOR THE CARD TO TURN SIDEWAYS AND HIT THE CENTER DIVIDER FULL SPEED. THE BRAKES AFTER THEY LOCKED, NEVER STOPPED THE
... CAR, THE ONLY THING THAT STOPPED US WAS THE CENTER DIVIDER. THE AIRBAGS NEVER POP, AS WE HIT THE WALL GOING 40 MILES PER HOURS. I HAVE TAKEN THE CAR TO THE DEALER RECENTLY AND HAD THE BRAKES CHANGED (2 TIMES IN 11 MONTHS) AND THE LAST TME I TOOD THE CAR I INFORMED THE DEALER THAT THE BRAKES FELT HARD, AND THEY WERE HARD TO STOP THEY STATED THAT THE BRAKES WILL GET BETTER WITH USE, AND THAT'S HOW IT USUALLY FELT AFTER THE BRAKES WERE CHANGED. THE CAR DID NOT DRIVE THE SAME, THE TRACTION WAS NOT WORKING, THE BRAKES LOCKED AND TO TOP IT ALL THE BAGS DID NOT DEPLOYED AFTER IMPACT.*AKRead more
Crash
1 injured
Incident date: Feb 21, 2005
WHILE DRIVING OUR 2004 INFINITY G35 ON THE FWY GOING ABOUT 40 MPH (THE GROUND WAS WET) WE FELT THE TRACK CONTROL STARTED TO SHIFT SIDE TO SIDE, A TRUCK CUT IN FRON US US, WHICH MADE MY HUSBAND PUT ON BRAKES, AS HE PUTTED ON BRAKES, THE DRIVER SIDE FRONT BRAKE LOCKED, WHICH CAUSED FOR THE CARD TO TURN SIDEWAYS AND HIT THE CENTER DIVIDER FULL SPEED. THE BRAKES AFTER THEY LOCKED, NEVER STOPPED THE
... CAR, THE ONLY THING THAT STOPPED US WAS THE CENTER DIVIDER. THE AIRBAGS NEVER POP, AS WE HIT THE WALL GOING 40 MILES PER HOURS. I HAVE TAKEN THE CAR TO THE DEALER RECENTLY AND HAD THE BRAKES CHANGED (2 TIMES IN 11 MONTHS) AND THE LAST TME I TOOD THE CAR I INFORMED THE DEALER THAT THE BRAKES FELT HARD, AND THEY WERE HARD TO STOP THEY STATED THAT THE BRAKES WILL GET BETTER WITH USE, AND THAT'S HOW IT USUALLY FELT AFTER THE BRAKES WERE CHANGED. THE CAR DID NOT DRIVE THE SAME, THE TRACTION WAS NOT WORKING, THE BRAKES LOCKED AND TO TOP IT ALL THE BAGS DID NOT DEPLOYED AFTER IMPACT.*AKRead more
Crash
1 injured
Incident date: Sep 11, 2003
DEAR SIR OR MADAM: I HAVE AN INFINITY Q45 ANNIVERSARY EDITION, YEAR 2000, WITH APPROXIMATELY 90,000 MILES ON IT. I HAVE A PROBLEM WITH THE TRANSMISSION SHIFTING "HARD" FROM 1ST TO 2ND GEAR FIRST THING IN THE MORNING, WHEN THE CAR IS "COLD". NOTE: THIS HAPPENS IN THE SUMMER ALSO, SO DON'T BE MISLED AND BE AWARE, THIS PHENOMENON STARTED LONG BEFORE 90,000 MILES. I HAVE HAD IT BACK TO THE DEALER A N
... UMBER OF TIMES; THEY HAVE CHECKED WITH TEST EQUIPMENT AND HAVE EXPERIENCED THE PROBLEM AND TOLD ME THIS IS "NORMAL". I DON'T THINK AN AUTOMOBILE OF THIS CALIBER AND COST SHOULD FEEL LIKE SOMEONE HAS THROWN A "BRICK" IN THE TRANSMISSION AND IT FEELS AS THOUGH IT IS ABOUT TO COME APART. REALLY, THE EFFECT IS VERY DISCONCERTING AND UNNERVING. WHEN I PURCHASED THIS AUTOMOBILE, I WAS CONVINCED TO PURCHASE AN EXPENSIVE 100,000 MILE EXTENDED WARRANTY TO COVER SUCH INCIDENTS IF THEY WERE TO OCCUR. IS THE DEALER TRYING TO GIVE ME THE RUN AROUND AND WAITING FOR THE WARRANTY TO EXPIRE? DO THEY KNOW WHAT THEY ARE DOING? THE DEALER HIMSELF REPORTED TO ME THEY HAVE SEEN OTHER AUTOS LIKE MINE WITH THE SAME PROBLEM. IS THIS CONSIDERED "NORMAL"? I CONSIDER THIS A STATISTICAL ANOMALY. ARE THERE ANY SERVICE BULLETINS THAT HAVE REPORTED A SIMILAR PROBLEM? [XXX] MY DEALER IS: TRONCALLI INFINITY 1625 CHURCH STREET DECATUR, GA 30033 THANKING YOU IN ADVANCE FOR YOUR CONSIDERATION. [XXX]. [XXX] [XXX]. *AK *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Jul 1, 2004
WHILE DRIVING AT VARIOUS SPEEDS STEERING WHEEL SHOOK REAL HARD WHILE APPLYING THE BRAKES. TOOK VEHICLE TO DEALER FOR SERVICE, AND DEALER DETERMINED IT WAS DETERMINED THA TIT WAS WARPED BRAKE ROTORS. *AK
Incident date: Apr 3, 2005
WHILE DRIVING AT APPROXIMATELY 75 MPH DRIVER WAS CHANGING LANES AND THE ABS SYSTEM LOCKED UP, CAUSING THE VEHICLE TO SPIN AND HIT THE CENTER DIVIDER AND FLIP OVER SEVERAL TIMES. THE TWO PASSENGERS AND THE DRIVER WERE KILLED . *AK
Crash
3 deaths
Incident date: Jan 25, 2005
WHILE DRIVING 25-30 MPH VEHICLE HIT A POT HOLE AND IT VIBRATED UNCONTROLLABLY. DRIVER WAS PULLED OVER AND NOTICED THAT THE REAR LEFT TIRE WAS FLAT. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE TIRE NEEDED TO BE REPLACED. *AK SECOND TIRE DEVELOPED A BUBBLE ON OUTSIDE YET THE TIRE HAD NO SIGN OF DAMAGE ON THE OUTSIDE, THIS HAPPENED AT 42,538 MILES. CONSUMER H
... AS BOTH FAULTY TIRES. THE DEALER STATED THAT THE LEFT REAR RIM AND TIRE WERE BENT AND REPLACED REAR TIRE AND RIM MOUNT AND BALANCED THE TIRES. *BF *NMRead more
Incident date: Jan 25, 2005
WHILE DRIVING 25-30 MPH VEHICLE HIT A POT HOLE AND IT VIBRATED UNCONTROLLABLY. DRIVER WAS PULLED OVER AND NOTICED THAT THE REAR LEFT TIRE WAS FLAT. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE TIRE NEEDED TO BE REPLACED. *AK SECOND TIRE DEVELOPED A BUBBLE ON OUTSIDE YET THE TIRE HAD NO SIGN OF DAMAGE ON THE OUTSIDE, THIS HAPPENED AT 42,538 MILES. CONSUMER H
... AS BOTH FAULTY TIRES. THE DEALER STATED THAT THE LEFT REAR RIM AND TIRE WERE BENT AND REPLACED REAR TIRE AND RIM MOUNT AND BALANCED THE TIRES. *BF *NMRead more
Incident date: Mar 15, 2005
INADEQUATE BRAKES ON 2005 QX56. MANUFACTURER IS AWARE OF THIS PROBLEM IN 2004 BUT HAS NOT ISSUED A RECALL TO DATE OR SENT LETTERS TO CUSTOMERS ABOUT THE ISSUE. BRAKES OVERHEAT AND PREMATURELY WEAR OUT AT 2000 TO 2500 MILES CAUSING A VIOLENT SHAKING OF THE STEERING WHEEL AND CONTROL ISSUES. INFINITI IS REPLACING BRAKES HOWEVER 2 TO 3 MONTHS PREDICITED WAIT FOR A REAL FIX. SERVICE ADVISORS ARE R
... ELUCTANT BUT HAVE ADMITTED THE BRAKE DESIGN IS INADEQUATE FOR THIS VEHICLE. THIS VEHICLE IS OVER 6,000 LBS AND HAS A TOWING CAPCITY OF 9000 LBS. ACCORDING TO THE MAUFACTURER. BRAKES ARE WEARING OUT WITHOUT ADDED STRESS OF TOWING. WHAT HAPPENS WHEN I TOW A 5000 LB BOAT IN ARIZONA HEAT OF 100 DEGREES THROUGH THE MOUNTAINS? STEERING WHEEL VIBRATES VIOLENTLY WHEN BREAKS WEAR OUT. DEALER REPLACED BRAKES AT 3500 MILES AT FIRST OIL CHANGE. INFINITI OR DEALER NEVER MENTIONED THIS ISSUE DURING PURCHASE OF VEHICLE IN DECEMBER 2004. I AM VERY CONCERNED ABOUT THIS VEHICLE STOPPING FOR THE PASSENGERS AND THOSE DRIVING IN THE PROXIMATY OF THIS VEHICLE. THE CONSUMER AFFAIRS DEPARTMENT OF INFINITI SUGGESED THAT I CALL THE BETTER BUSINESS BUREAU OR FILE A LEMON LAW CASE FOR THE STATE OF ARIZONA. THEY SAID THE CAR HAS NOT HAD ENOUGH REPAIRS AT THIS TIME. I STATED THAT OTHER OWNERS OF THIS VEHICLE ARE HAVING BRAKES REPLACED AT AN ALARMING RATE. THE EDMONDS AND YAHOO WEBSITES VERIFY THIS EXPERIENCE AND YET NO LETTERS HAVE BEEN SENT TO OWNERS OF THE QX56 MODEL. THIS IS A VERY DANGEROUS SITUATION AS IT RELATES TO BRAKES THAT WERE NOT DESIGNED APPRORIATELY FOR THE WEIGHT OF THIS VEHICLE, NOT TO MENTION THE TOWING CAPACITY THAT WOULD ADD MORE STRAIN ON THE ALREADY POOR BREAKING SYSTEM. *AKRead more
Incident date: Mar 15, 2005
1. I PURCHASED AN INFINITI QX56 SUV IN FEBUARY 2005. IN MID MARCH, AT 2500 MILES, THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY WHEN I TRIED TO STOP THE CAR. ANY TIME THE BRAKES WERE APPLIED THE SHAKING WOULD BEGIN.. THE ENTIRE CAR WOULD SHAKE EVERY TIME WE HIT A BUMP. FROM THE BEGINNING, IT WOULD BE VERY DIFFICULT TO BRING THE CAR TO A STOP. 2. FORTUNATELY WE CAUGHT THE PROBLEM BEFORE A COMPL
... ETE BRAKE FAILURE, AS WE HAVE 2 YOUNG CHILDREN WHO ARE IN THE CAR DAILY. 3. WE WERE TOLD BY INFINITI THAT THERE IS A BRAKE DEFECT IN THE DESIGN OF THE CAR. ACCORDING THE SERVICE TECHNICIANS AT THE DEALERSHIP, THE BRAKES AND ROTORS WERE NOT ENGINEERED PROPERLY AND WILL BE PROBLEMATIC EVERY 3000 MILES. FOR NOW, THE DEALERSHIP REPLACED THE ROTORS AND BRAKES. *AKRead more
Incident date: Apr 1, 2005
TRANSMISSION WOULD SHIFT HARD WHILE SHIFTING FROM FIRST TO SECOND GEAR, AND VEHICLE WOULD VIBRATE UNCONTROLLABLY. DRIVER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. ALSO, VEHICLE WAS OPERATING AS DESIGNED. *AK
Incident date: Mar 14, 2005
I HAVE COMPLAINED OVER THE COURSE OF 4-6 MONTHS ABOUT THE CRUISE CONTROL GOING OUT. IT EITHER GOES OUT COMPLETELY, OR THE CRUISE CONTROL WITHOUT SMART FOLLOWING GOES OUT. WHEN IT DOES GO OUT, BUMPING THE INCREASE SPEED BUTTON CAUSES THE ENGINE TO IDLE THUSLOSING SPEED. EXPECIALLY BAD ON THE INTERSTATE. THE DEALER CLAIMS THEY CANNOT FIND THE PROBLEM (DENIED THIS PROBLEM 3 TIMES NOW). SEEMS FUN
... NY WHEN THERE IS A TSB TO COVER THE WORK. DATE HERE IS DATE OF LAST SERVICE TO REPAIR PAINT WHICH IS CHIPPING OFF THE FRONT..DOWN TO BARE METAL, AND THEN METAL RUSTING...WHICH IS A WHOLE DIFFERENT CAN OF WORMS.Read more
Incident date: Mar 14, 2005
I HAVE COMPLAINED OVER THE COURSE OF 4-6 MONTHS ABOUT THE CRUISE CONTROL GOING OUT. IT EITHER GOES OUT COMPLETELY, OR THE CRUISE CONTROL WITHOUT SMART FOLLOWING GOES OUT. WHEN IT DOES GO OUT, BUMPING THE INCREASE SPEED BUTTON CAUSES THE ENGINE TO IDLE THUSLOSING SPEED. EXPECIALLY BAD ON THE INTERSTATE. THE DEALER CLAIMS THEY CANNOT FIND THE PROBLEM (DENIED THIS PROBLEM 3 TIMES NOW). SEEMS FUN
... NY WHEN THERE IS A TSB TO COVER THE WORK. DATE HERE IS DATE OF LAST SERVICE TO REPAIR PAINT WHICH IS CHIPPING OFF THE FRONT..DOWN TO BARE METAL, AND THEN METAL RUSTING...WHICH IS A WHOLE DIFFERENT CAN OF WORMS.Read more
Incident date: Mar 27, 2005
WHILE DRIVING AT VARIOUS SPEEDS THERE A LOUD GRINDING NOISE CAME FROM THE FRONT RIGHT WHEEL. WHEN TAKEN VEHICLE TO DEALER FOR SERVICE IT WAS DETERMINED THAT BEARING AND HUB WORE OUT. *AK
Incident date: Mar 27, 2005
WHILE DRIVING AT VARIOUS SPEEDS THERE A LOUD GRINDING NOISE CAME FROM THE FRONT RIGHT WHEEL. WHEN TAKEN VEHICLE TO DEALER FOR SERVICE IT WAS DETERMINED THAT BEARING AND HUB WORE OUT. *AK
Incident date: Oct 20, 2004
FAULTY BRAKES. *AK
Incident date: Mar 23, 2005
WELL, ADD ME TO THE LIST (AND I BELIEVE IT'S BECOMMING A LONG ONE) OF INFINITI QX56 OWNERS WHO ARE EXPERIENCING MAJOR FRONT BRAKE ROTOR ISSUES (SHUDDERING UNDER BRAKING). I'VE ALSO HAD MY NAVIGATION SYSTEM DRIVE AND DISC REPLACE AND THE NEW ONE DOESN'T HAVE ANYWHERE NEAR THE STREET DETAIL THE ORIGINAL ONE DID. I'M ALSO HAVING THE FALSE BACKUP SENSOR WARNING TONES HAPPEN AS WELL.
Incident date: Mar 10, 2005
I LEASED A NEW INFINITI QX56. THE BRAKES FAILED AT 2500 MILES AND PADS AND ROTORS HAD TO BE REPLACED. MY CAR IS BEING SERVICED AGAIN TODAY FOR THE SAME REASON. THE STEERING WHEEL SHAKES UNCONTROLLABLE WHEN THE BRAKES AND ROTORS WEAR. I HAVE BEEN DRIVING FOR OVER 20 YEARS AND HAVE NEVER HAD BRAKES FAIL EVERY 2500 MILES!
Incident date: Mar 10, 2005
I LEASED A NEW INFINITI QX56. THE BRAKES FAILED AT 2500 MILES AND PADS AND ROTORS HAD TO BE REPLACED. MY CAR IS BEING SERVICED AGAIN TODAY FOR THE SAME REASON. THE STEERING WHEEL SHAKES UNCONTROLLABLE WHEN THE BRAKES AND ROTORS WEAR. I HAVE BEEN DRIVING FOR OVER 20 YEARS AND HAVE NEVER HAD BRAKES FAIL EVERY 2500 MILES!
Incident date: Mar 10, 2005
I LEASED A NEW INFINITI QX56. THE BRAKES FAILED AT 2500 MILES AND PADS AND ROTORS HAD TO BE REPLACED. MY CAR IS BEING SERVICED AGAIN TODAY FOR THE SAME REASON. THE STEERING WHEEL SHAKES UNCONTROLLABLE WHEN THE BRAKES AND ROTORS WEAR. I HAVE BEEN DRIVING FOR OVER 20 YEARS AND HAVE NEVER HAD BRAKES FAIL EVERY 2500 MILES!
Incident date: Mar 20, 2005
ON OUR 2003 INFINITI FX 35, THE FOUR POSITION ROTARY SWITCH THAT CONTROLS THE HEADLIGHTS IS LOACTED AT THE END OF THE DIRECTIONAL SIGNAL ("TURN BLINKER") LEVER. IT HAS FOUR POSITIONS, OFF, AUTO, PARKING LIGHTS AND FULL HEADLIGHTS. IT TAKES VERY LITTLE ROTATIONAL PRESSURE TO TURN IT BETWEN THESE SELE*AKCTIONS. ON THREE OCCASIONS, WHILE ACTIVATING THE TURN BLINKER, THE HEADLIGHTS SWITCH HAS TUR
... NED FROM AUTO TO OFF, LEAVING THE CAR WITH THE HEADKIGHTS OFF AT NIGHT.*AKRead more
Incident date: Feb 16, 2005
THE "SLIP" LIGHT FLASHED WHEN COASTING AT ABOUT 7-10 MPH. THE "SLIP" LIGHT IS A FUNCTION OF THE ABS SYSTEM. THIS OCCURRED AS SOON AS I DROVE IT OFF OF THE DEALERS LOT, AND IT WAS MY FIRST TIME DRIVING. THIS VEHICLE (INTERNET ORDER, SO I DIDN'T HAVE A CHANCE TO DRIVE THIS EXACT VEHICLE BEFORE I PURCHASED THE CAR). AS THE "SLIP" LIGHT FLASHES, I HEAR THE GRINDING NOISE OF WHAT APPEARS TO BE THE ABS
... SYSTEM ENGAGING. I TOOK IT INTO THE DEALERSHIP AND FOR 4 DAYS, THEY COULD NOT FIGURE OUT THE PROBLEM. AFTER THE 4TH DAY, THEY REPLACED THE SPEED SENSOR IN THE RIGHT REAR WHEEL. ON THE WAY HOME AFTER PICKING UP MY CAR AFTER 6 DAYS IN THE SHOP, THE "SLIP" LIGHT CONTINUED TO FLASH AT 7-10 MPH. I CALLED THE SERVICE DEPARTMENT AGAIN AND THEY SAID THAT THEY'LL TRY REPLACING THE ABS CONTROL UNIT. AFTER WAITING OVER A WEEK, THE DEALER TOLD ME THAT THE PART WAS IN. WHEN I DROPPED OFF THE, THEY TOLD ME THAT THEY HAD ORDERED THE WRONG PART. NOW, IT'S SCHEDULED TO BE IN THE SHOP FOR 3 DAYS. THE DEALER TELLS ME THAT THEY ARE NOT SURE THAT THIS WILL CURE THE PROBLEM. I CANNOT RELY ON THE BRAKE SYSTEM OF THIS CAR NOR DO I TRUST THE SERVICE DEPARTMENT OF THE INFINITI DEALERSHIP. *AKRead more
Incident date: Nov 6, 2002
AIR BAG LITE CAME ON AND STAYED ON. -DEALER REPLACED AIR BAG MODULE ON DRIVER'SIDE. *AK
Incident date: Mar 11, 2005
AIR BAG LIGHT BLINKING.-DEALER RELACED RIGHT SIDE AIR BAG MODULE. *AK
Incident date: Dec 13, 2004
2003 INFINITI G-35 BLOWN UP IN DRIVEWAY AND HOUSE CAUGHT FIRE. *BF THE FIRE DEPARTMENT DETERMINED THE FIRE ORIGINATED INSIDE OF THE TRUNK WHERE THE TRUNK LIGHT BULB BECAME SO HOT THAT THE LIGHT BULB EXPLODED, THE HOT PARTICLES FROM THE LIGHT BULB CAUGHT THE TRUNK AND THE CONTENTS IN THE TRUNK ON FIRE. THE CONSUMER STATED SHE FORGOT TO CLOSE THE TRUNK SECURELY. BEFORE THE FIRE, THE CONSUMER STAT
... ED SHE HAD ELECTRICAL PROBLEMS WITH THE WINDOW AND SUNROOF. *JBRead more
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