Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,743 complaints for INFINITI
Incident date: Dec 30, 2004
I PURCHASED MY 2003 INFINITI G35 IN OCTOBER 2003. I ONLY HAVE 19,000 MILES ON MY CAR AND THE BRAKES HAVE BEEN SQUEAKING LOUDLY SINCE ABOUT 13,0000 MILES. I HAVE MENTIONED THIS TO THE SERVICE DEPT AT THE DEALERSHIP ON 2 OR 3 OCCASIONS WHEN I'VE TAKEN MY CAR IN FOR SERVICE AND WAS TOLD THIS IS NORMAL. I'VE BOUGHT SEVERAL CARS AND NEVER HAVE I HEARD THAT THE BREAKS SQUEAKING UNBEARABLY WAS NORMAL. ... Read more
Incident date: Dec 13, 2004
CONSUMER'S VEHICLE WAS IN A HEAD ON COLLISION WHILE DRIVING AT APPROXIMATELY 45 MPH. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. *AK
Crash
1 injured
Incident date: Dec 26, 2004
PURCHASED (4) PIRELLI STR-A' S FROM THE TIRE RACK. THEY WERE INSTALLED BY MERCHANTS TIRE. THE FIRST LOCATION DIDN'T CHARGE ME BECAUSE THE COULDN'T GET THE TIRES TO BALANCE. THE SECOND LOCATION FOUND ONE TIRE WAVY AND EACH TIRE TOOK FROM 4.5 TO 8 OZ OF WEIGHT. I STILL HAD A VIBRATION IN THE SEAT OF THE VEHICLE. THE TIRE RACK WOULD NOT REPLACE MORE THAN ONE TIRE AT A TIME. REPLACEING ONE TIRE TOOK C... Read more
Incident date: Mar 23, 2004
THE DRIVER'S-SIDE SHOULDER HARNESS PORTION OF THE SEATBELT INTERMITTENTLY LOCKS IN POSITION, MAKING IT IMPOSSIBLE TO REACH THE DASHBOARD, UNLESS THE DRIVER UNBUCKLES THEIR SEATBELT FIRST. I BROUGHT THIS TO THE ATTENTION OF THE DEALER, ORLANDO INFINITY, AND THEY SAID THE SEATBELT WAS OKAY. I HAVE HARDCOPY OF THEIR STATEMENTS. TWICE I HAVE NEARLY CRASHED, SECONDARY TO NOT BEING ABLE TO REACH THE ... Read more
Incident date: May 15, 2004
I AM A MASTER MECHANIC AND HAVE WORKED IN THE INDUSTRY SINCE 1969. I ALSO PERFORMED ACIDENT INVESTIGATIONS FOR MERCED BENZ NORTH AMERICA. I NOW OWN A SMALL REPAIR FACILITY IN CA. AND IN THE CORSE OF MAKEING REPAIRS TO THREE G35 INFINITIS (YEARS 2003 AND 2004) I HAVE FOUND THE FUEL FILLER HOSE CRACKED AND BRITTLE. I HAVE A G35 LNFINITY MYSELF AND HAVE BEEN KEEPING TRACK OF THE PROBLEM. MY ... Read more
Incident date: Jul 16, 2004
INFINITI QX56 HAS BRAKE SYSTEM DESIGN FLAW. FRONT BRAKES NEED REPLACEMENT ON AVERAGE EVERY 4-6000 MILES. BRAKE ROTORS ARE TOO SMALL WHICH CAUSES ROTOR WARPAGE. AS A RESULT, THE STEERING WHEEL SHUTTERS BACK AND FORTH WHEN BRAKES ARE APPLIED. THERE IS NO FIX FOR THIS FROM NISSAN. THIS IS BRAKE DESIGN FLAW ALSO EFFECTS SIMILAR PLATFORMS SUCH AS THE ARMADA AND THE TITAN. THERE ALSO IS A DESIGN... Read more
Incident date: Apr 16, 2003
FRONT END ALIGNMENT PROBLEMS. *NM THE CONSUMER STATED THAT THE INSIDE TIRE WEAR DOWN WAS 2/32 . PROBLEM EXISTED WHEN THE CONSUMERS VEHICLE WAS NEW. THE CONSUMER STATED THAT THE REAR CAMBER SEEMS TO BE OUT AND THE REAR TIRES WERE WORN ON THE INSIDE EDGE. AFTER SERVICE IT WAS FOUND THAT THE REAR CAMBER WAS OUT OF SPEC AND WAS ADJUSTED. *TC
Incident date: Dec 10, 2004
VEHICLE EXPERIENCES A TOTAL ELECTRICAL SHUTDOWN. FIRST OCCASION WAS AFTER A 6 HOUR DRIVE AND SHUT DOWN IN THE PARKING LOT. VEHICLE WAS TRANSPORTED 100 MILES TO NEAREST INFINITY DEALERSHIP, ALTERNATOR CHECKED OUT, RECHARGED THE BATTERY AND RETURNED THE VEHICLE. SECOND EXPERIENCE OCCURRED 1 MONTH LATER WHILE DRIVING THE VEHICLE AGAIN EXPERIENCED TOTAL SHUTDOWN, ALL LIGHTS ON DASH CAME ON, ENGINE ... Read more
Incident date: Sep 28, 2004
THE FRONT DISC BRAKES WERE WARPED AT 30,000 MI. THE CONSUMER TOOK THE VEHICLE BACK TO DEALER AND WAS TOLD THEY WOULD RE-SURFACE THE BRAKES BUT THE CONSUMER WOULD HAVE TO PAY OUT OF POCKET. THE CONSUMER REFUSED. THE CONSUMER TOOK THE VEHICLE BACK AT 42,000 MI. THE DEALER MACHINED THE ROTORS AND REPLACED THE PADS. PROVIDE FURTHER DETAILS. *JB THE CONSUMER STATED THAT THE PROBLEMS STARTED AT 20K... Read more
Incident date: Sep 28, 2004
THE FRONT DISC BRAKES WERE WARPED AT 30,000 MI. THE CONSUMER TOOK THE VEHICLE BACK TO DEALER AND WAS TOLD THEY WOULD RE-SURFACE THE BRAKES BUT THE CONSUMER WOULD HAVE TO PAY OUT OF POCKET. THE CONSUMER REFUSED. THE CONSUMER TOOK THE VEHICLE BACK AT 42,000 MI. THE DEALER MACHINED THE ROTORS AND REPLACED THE PADS. PROVIDE FURTHER DETAILS. *JB THE CONSUMER STATED THAT THE PROBLEMS STARTED AT 20K... Read more
Incident date: Dec 8, 2004
FAILURE OR BRAKE ROTORS ON BRAND NEW INFINITY QX56 @ 2000 MILES. FOUND OUT ON INTERNET THAT THIS IS A COMMON NATIONWIDE PROBLEM WITH ALL NEW NISSAN ARMADA'S AND INFINITY QX56'S. DEALER WANTS TO RESURFACE DEFECTIVE ROTORS. I DO NOT THINK THE VEH. IS SAFE TO DRIVE. *JB
Incident date: Nov 15, 2004
1 NO EVENT LED TO ANY FAILURE. 2 AIR BAG WARNING LIGHT BLINKS CONSTANTLY FOR NO REASON DISTRACTING DRIVER. 3 NOTHING DONE BY MANUFACTURER ON DEFECTIVE SAFETY DEVICE . *AK
Incident date: Oct 1, 2004
(1) VERY OFTEN I AM UNABLE TO FILL FUEL TANK BEYOND 1/2 FULL. TRIED MANY FUEL SITES, CAN OCCUR AT ALL. HAS GOTTEN WORSE IN COLD WEATHER-BELOW 50*(FOR SO.CAL). IT ACTS LIKE A RESTRICTION IN THE FUEL NECK BUT NONE WERE FOUND. MUST BE OTHERS WITH SAME PROBLEM.(2) OFTEN HAVE TO DRIVE WITH 1/2 TANK ONLY.(3) NOTHING WAS FOUND, NO CHARGES TO ME. EVEN IF I WAIT A MINUTE FOR POSSIBLE GAS 'FOAM" TO SUBSIDE,... Read more
INFINITI
I30
(1999) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Dec 2, 2004
Incident date: Oct 11, 2004
ABS /ENGINE WARNING LIGHT ILLUMINATED WHILE DRIVING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK CAR MISSING, BACKFIRING AND SHAKING. THREE WARNING LIGHTS CAME ON. ALSO, ABS FAILURE. CAR FAILED REQUIRED EMISSION TEST. IGNITION COIL REPLACED. *AK
Incident date: Oct 11, 2004
ABS /ENGINE WARNING LIGHT ILLUMINATED WHILE DRIVING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK CAR MISSING, BACKFIRING AND SHAKING. THREE WARNING LIGHTS CAME ON. ALSO, ABS FAILURE. CAR FAILED REQUIRED EMISSION TEST. IGNITION COIL REPLACED. *AK
Incident date: Oct 11, 2004
ABS /ENGINE WARNING LIGHT ILLUMINATED WHILE DRIVING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK CAR MISSING, BACKFIRING AND SHAKING. THREE WARNING LIGHTS CAME ON. ALSO, ABS FAILURE. CAR FAILED REQUIRED EMISSION TEST. IGNITION COIL REPLACED. *AK
Incident date: Oct 11, 2004
ABS /ENGINE WARNING LIGHT ILLUMINATED WHILE DRIVING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK CAR MISSING, BACKFIRING AND SHAKING. THREE WARNING LIGHTS CAME ON. ALSO, ABS FAILURE. CAR FAILED REQUIRED EMISSION TEST. IGNITION COIL REPLACED. *AK
Incident date: Nov 29, 2004
THE BRIGHTNESS/INTENSITY OF THE LED BRAKE LIGHTS (AND TURN SIGNALS) ON NEW INFINITY L45 VEHICLES IS EXTREMELY HIGH AND IS NEARLY BLINDING WHEN FOLLOWING BEHIND IN ANOTHER VEHICLE. THEY MUST BE OUT OF SPECIFICATION RANGE.*AK
Incident date: Nov 1, 2004
RECALL TO TIGHTEN TORQUE OF FRONT BRAKE CALIPER MOUNTING FOLDS. *BF THE CONSUMER COMPLAINED OF A PULLING AND CATCHING NOISE IN THE FRONT BRAKES, ESPECIALLY THE RIGHT FRONT BRAKE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED THE CONSUMER THAT NOTHING COULD BE DONE IN REGARD TO THE FRONT BRAKE CALIPER. A FRIEND OF THE CONSUMER'S INFORMED HIM OF THE CALIPER RECALL. *NM
Incident date: Mar 1, 2004
WHILE DRIVING EVERYTHING IN THE VEHICLE WAS COMPUTERIZED. CONSUMER HAD TO LOOK AT THE DASHBOARD WHERE THE NAVIGATION SYSTEM WAS TO DO ANYTHING IN THIS VEHICLE. CONSUMER STATED THAT HE HAD SEVERAL CLOSE CALLS WITH ACCIDENTS, A TOTAL OF TEN TIMES. *AK
INFINITI
M45
(2003) — EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Nov 12, 2004
Incident date: Mar 1, 2004
WHILE DRIVING EVERYTHING IN THE VEHICLE WAS COMPUTERIZED. CONSUMER HAD TO LOOK AT THE DASHBOARD WHERE THE NAVIGATION SYSTEM WAS TO DO ANYTHING IN THIS VEHICLE. CONSUMER STATED THAT HE HAD SEVERAL CLOSE CALLS WITH ACCIDENTS, A TOTAL OF TEN TIMES. *AK
Incident date: Sep 24, 2004
TRANSMISSION MAKES CHATTERING NOISE AS THE ENGINE SHUTS DOWN (ONLY ABLE TO HEAR WHEN THE TRANSMISSION IS WARMED UP AND ONLY ABLE TO HEAR IT FROM OUTSIDE OR WITH THE DOOR OPEN.). TRANSMISSION WAS REPLACED BUT THE CHATTERING NOISE STILL EXISTS. I WAS TOLD THAT THE PROBLEM EXISTS INTERNALLY IN ALL 6 SPEED TRANNYS' AND THE PROBLEM CAN NOT BE ATTENDED TO UNLESS MORE PEOPLE COMPLAIN. *JB
Incident date: Sep 24, 2004
TRANSMISSION MAKES CHATTERING NOISE AS THE ENGINE SHUTS DOWN (ONLY ABLE TO HEAR WHEN THE TRANSMISSION IS WARMED UP AND ONLY ABLE TO HEAR IT FROM OUTSIDE OR WITH THE DOOR OPEN.). TRANSMISSION WAS REPLACED BUT THE CHATTERING NOISE STILL EXISTS. I WAS TOLD THAT THE PROBLEM EXISTS INTERNALLY IN ALL 6 SPEED TRANNYS' AND THE PROBLEM CAN NOT BE ATTENDED TO UNLESS MORE PEOPLE COMPLAIN. *JB
Incident date: Oct 30, 2004
THIS CAR (INFINITI G-20) WAS PURCHASED ON MARCH 25 TH OF 2000 WITH 67 MILES ON IT. ON APRIL 24, 2000 WITH A MILEAGE OF ONLY 1,632 MILES, IT NEEDED TO BE JUMP STARTED. IT WAS TAKEN TO THE DEALERSHIP AND I WAS TOLD THAT THE BATTERY NEEDED TO BE REPLACED. ON JULY 14TH, 2000 THE CAR (8,221 MILEAGE) WOULD NOT CRANK AGAIN. I WAS INFORMED BY THE DEALERSHIP THAT THE KEYS NEEDED TO BE RECODED. ON MAY... Read more
Incident date: Oct 30, 2004
THIS CAR (INFINITI G-20) WAS PURCHASED ON MARCH 25 TH OF 2000 WITH 67 MILES ON IT. ON APRIL 24, 2000 WITH A MILEAGE OF ONLY 1,632 MILES, IT NEEDED TO BE JUMP STARTED. IT WAS TAKEN TO THE DEALERSHIP AND I WAS TOLD THAT THE BATTERY NEEDED TO BE REPLACED. ON JULY 14TH, 2000 THE CAR (8,221 MILEAGE) WOULD NOT CRANK AGAIN. I WAS INFORMED BY THE DEALERSHIP THAT THE KEYS NEEDED TO BE RECODED. ON MAY... Read more
Incident date: Oct 30, 2004
THIS CAR (INFINITI G-20) WAS PURCHASED ON MARCH 25 TH OF 2000 WITH 67 MILES ON IT. ON APRIL 24, 2000 WITH A MILEAGE OF ONLY 1,632 MILES, IT NEEDED TO BE JUMP STARTED. IT WAS TAKEN TO THE DEALERSHIP AND I WAS TOLD THAT THE BATTERY NEEDED TO BE REPLACED. ON JULY 14TH, 2000 THE CAR (8,221 MILEAGE) WOULD NOT CRANK AGAIN. I WAS INFORMED BY THE DEALERSHIP THAT THE KEYS NEEDED TO BE RECODED. ON MAY... Read more
Incident date: Sep 1, 2004
CHILD SAFETY SEAT FAILURE, HARNESS ADJUSTER FAILS TO PROPERLY TIGHTEN. *BF *SC *JB
Incident date: Aug 10, 2004
WHILE APPLYING THE BRAKE PEDAL VEHICLE FAILED TO STOP COMPLETELY. HOWEVER, CONSUMER WAS ABLE TO STOP THE VEHICLE BECAUSE THE ABS SYSTEM KICKED IN. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE BRAKE PADS AND COMPUTER SYSTEM NEEDED TO BE REPLACED, AND REPLACED THEM. HOWEVER, THE PROBLEM RECURRED. *AK
Incident date: Aug 10, 2004
WHILE APPLYING THE BRAKE PEDAL VEHICLE FAILED TO STOP COMPLETELY. HOWEVER, CONSUMER WAS ABLE TO STOP THE VEHICLE BECAUSE THE ABS SYSTEM KICKED IN. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE BRAKE PADS AND COMPUTER SYSTEM NEEDED TO BE REPLACED, AND REPLACED THEM. HOWEVER, THE PROBLEM RECURRED. *AK
Incident date: Oct 18, 2004
GAS PEDAL CAME COMPLETELY LOOSE AS THE MECHANISM UNDERNEATH THE CAR BROKE...THEREFORE...ALMOST RESULTING IN AN ACCIDENT. TOTAL LOSS OF CONTROL. SUSPECT THE WELDING OR BOLT CAME LOOSE CONNECTING THE GAS PEDAL TO UNDERNEATH AUTO. UNDRIVABLE...
Incident date: Oct 18, 2004
GAS PEDAL CAME COMPLETELY LOOSE AS THE MECHANISM UNDERNEATH THE CAR BROKE...THEREFORE...ALMOST RESULTING IN AN ACCIDENT. TOTAL LOSS OF CONTROL. SUSPECT THE WELDING OR BOLT CAME LOOSE CONNECTING THE GAS PEDAL TO UNDERNEATH AUTO. UNDRIVABLE...
Incident date: Oct 10, 2004
FRONT AXLE AND DIFFERENTIAL HAVE BEEN SEPERATED 3 TIMES. ALSO POWER STEERING HAS FAILED. *JB
Incident date: Oct 10, 2004
FRONT AXLE AND DIFFERENTIAL HAVE BEEN SEPERATED 3 TIMES. ALSO POWER STEERING HAS FAILED. *JB
Incident date: Oct 10, 2004
FRONT AXLE AND DIFFERENTIAL HAVE BEEN SEPERATED 3 TIMES. ALSO POWER STEERING HAS FAILED. *JB
Incident date: Oct 14, 2004
CAR WAS PARKED OUTSIDE THE HOUSE, AND HAD BEEN STILL FOR ABOUT AN HOUR. WE SMELLED SOMETHING BURNING AND WHEN WE OPENED THE HOOD, THERE WERE FLAMES COMING FROM THE ALTERNATOR. THE ALTERNATOR STARTED A FIRE INTERNALLY. IT WAS PURE LUCK THE CAR DIDN'T BURN COMPLETELY. THE DEALER SAYS THAT THERE WAS A SAFETY RECALL FOR 1998 INFINITI I30S, BUT BECAUSE THE VIN DOESN'T FALL INTO THE RECALL GROUP, THEY R... Read more
Fire
Incident date: Sep 1, 2004
CONSUMER PURCHASED A VEHICLE THAT THE GARAGE DOOR OPENER WILL NOT WORK AND DEALERS ARE REFUSING TO SERVICE THE VEHICLE. (BUILT IN GARAGE DOOR OPENER) *SC
Incident date: Oct 10, 2004
CONTINOUS PROBLEMS WITH ELECTRICAL SYSTEM. SUN ROOF AND POWER WINDOWS. HEADLAMP RELAY WAS FIXED IN 10/2002 AND HAS ALREADY MALFUNCTIONED.*AK
Incident date: Oct 10, 2004
CONTINOUS PROBLEMS WITH ELECTRICAL SYSTEM. SUN ROOF AND POWER WINDOWS. HEADLAMP RELAY WAS FIXED IN 10/2002 AND HAS ALREADY MALFUNCTIONED.*AK
Incident date: Oct 10, 2004
CONTINOUS PROBLEMS WITH ELECTRICAL SYSTEM. SUN ROOF AND POWER WINDOWS. HEADLAMP RELAY WAS FIXED IN 10/2002 AND HAS ALREADY MALFUNCTIONED.*AK
Incident date: Aug 20, 2004
I HAVE A 2003 G35 SEDAN WITH APPROXIMATELY 13,000 MILES ON IT. WHILE TRAVELING DOWN A SIDESTREET AT 35 MPH APPROACHING A STOP SIGN AT A MAJOR FOUR LANE CROSS STREET, REMOVED FOOT FROM ACCELERATOR PEDAL TO BEGIN SLOWING DOWN THE VEHICLE WHEN THE CAR SPONTANEOUSLY REVVED AT HIGH RPM (OVER 6000 RPM). HAD TO APPLY THE BRAKE FORCEFULLY TO ATTEMPT TO STOP THE VEHICLE AND THE CAR POWERED THROUGH THE ST... Read more
Incident date: Oct 11, 2004
SINCE I BOUGHT MY 1998 INFINITI I30T, I'VE REPORTED TO THE DEALER (SANTA MONICA INFINITI - PURCHASED FROM AND PEYTON CRAMER INFINITI - RECENT SERVICES) THAT THE TRUNK RELEASE IS DEFECTIVE AT LEAST ONCE A YEAR. THEY AGREE THAT A PROBLEM EXIST, BUT WILL NOT PERFORM THE REPAIRS FOR FREE, SINCE IT IS NOT A RECALL ITEM, YET. IT OPENS UNEXPECTEDLY AND RANDOMLY. IT POPS OPEN WHILE DRIVING, WHICH CAN CAUS... Read more
Incident date: Oct 3, 2004
WHILE DRIVING SMOKE CAME THROUGH THE VENTS. THE CONSUMER EXITED THE VEHICLE, AND A FIRE STARTED. *AK *SC
Fire
Incident date: Oct 5, 2004
WHILE STARTING UP THE VEHICLE A LOUD NOISE CAME FROM FRONT. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE STARTER NEEDED TO BE REPLACED. BUT CONSUMER WAS RESPONSIBLE TO PAY FOR PARTS AND LABOR. *AK
Incident date: Sep 1, 2004
WHILE DRIVING WITH THE CRUISE CONTROL ON, THE VEHICLE WOULD ACCELERATE OVER THE SET SPEED. *NM THE VEHICLE DID NOT REMAIN IN CRUISE CONTROL AFTER SHIFTING TO A LOWER GEAR. *JB
Incident date: Oct 4, 2004
CONSUMER STATED O2 SENSOR WAS CAUSING CHECK ENGINE LIGHT TO COME ON AND STAY ON. THIS HAS BEEN GOING ON FOR THE LAST 6 MONTHS. CONSUMER TOOK THE VEHICLE TO THE MECHANIC, AND WAS SUBJECTED TO HAVING A WIRING HARNESS INSTALLED. CONSUMER HAD THAT DONE, BUT IT DID NOT SOLVE THE PROBLEM. THEY WERE TALKING ABOUT ANOTHER $1200.00 TO REPAIR SOMETHING ELSE.*AK
Incident date: Oct 4, 2004
CONSUMER STATED O2 SENSOR WAS CAUSING CHECK ENGINE LIGHT TO COME ON AND STAY ON. THIS HAS BEEN GOING ON FOR THE LAST 6 MONTHS. CONSUMER TOOK THE VEHICLE TO THE MECHANIC, AND WAS SUBJECTED TO HAVING A WIRING HARNESS INSTALLED. CONSUMER HAD THAT DONE, BUT IT DID NOT SOLVE THE PROBLEM. THEY WERE TALKING ABOUT ANOTHER $1200.00 TO REPAIR SOMETHING ELSE.*AK
Incident date: Jul 22, 2004
THE FRONT BRAKES ON MY 2004 INFITI QX56 BEGAN SQUEAKING AND SHUDDERING IN MID JULY 2004 AT APPOXIMATELY 5000 MILES. THE BRAKE REPAIR PARTS WERE NOT AVAILABLE UNTIL SEPTEMBER 24, 2004. AT THIS WRITING 09/29/04, THE VEHICLE REMAINS AT THE DEALER AWAITING A REPLACEMENT FRONT PASSENGER SEAT ADJUSTMENT ASSEMBLY THAT TOOK TWO MONTHS TO ARRIVE. IT TURNS OUT THE WRONG PART WAS ORDERED REQUIRING A REORD... Read more
Incident date: Sep 22, 2004
THE CONSUMER HAS A CONCERN THAT ALL THE RIMS (ORIGINAL EQUIPMENT) ON THE VEHICLE SHOWED HAIRLINE CRACKS AROUND THE LUG NUTS AREAS. *JB
Incident date: Jul 13, 2004
2004 WITH APPROX. 7,200 MILES. RATTLING NOISE HEARD IN 1ST AND 2ND GEAR. DEALER SAID IT NEEDED NEW TRANNY. REPLACED TRANNY. PICKED UP CAR AND WHILE DRIVING HOME, COULD NOT GET IT INTO 5TH OR 6TH GEAR. BACK TO DEALER. WAS TOLD THAT TRANNY WAS BAD AND HAD TO BE REPLACED AGAIN. PICKED UP CAR AND WITHIN A WEEK HEARD A KNOCKING NOISE IN 5TH GEAR, VIBRATION IN STICK SHIFT AND A CLANKING NOISE WHEN APPLY... Read more
Incident date: Jul 13, 2004
2004 WITH APPROX. 7,200 MILES. RATTLING NOISE HEARD IN 1ST AND 2ND GEAR. DEALER SAID IT NEEDED NEW TRANNY. REPLACED TRANNY. PICKED UP CAR AND WHILE DRIVING HOME, COULD NOT GET IT INTO 5TH OR 6TH GEAR. BACK TO DEALER. WAS TOLD THAT TRANNY WAS BAD AND HAD TO BE REPLACED AGAIN. PICKED UP CAR AND WITHIN A WEEK HEARD A KNOCKING NOISE IN 5TH GEAR, VIBRATION IN STICK SHIFT AND A CLANKING NOISE WHEN APPLY... Read more