Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
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Showing 9,875 complaints for INFINITI
Incident date: Sep 12, 2005
BRAKE FAILURE. ROTORS CONTINUALLY BEING CUT. DEALER CLAIMS REAR BRAKES "COMPLETELY WORN" AT 19,900 MILES, AND FRONT ROTORS AGAIN NEED TO BE CUT. *JB
INFINITI
G35
(2005) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Sep 12, 2005
Incident date: Aug 20, 2005
AN INTERMITTENT PROBLEM HAS BEEN EXHIBITED TWICE IN THE 200+ MILES THAT THE CAR HAS BEEN DRIVEN SINCE WE TOOK DELIVERY. THE FOLLOWING IS A DESCRIPTION OF WHAT HAPPENS. THIS HAPPENED BOTH TIMES WHILE TRAVELING AT NOMINAL SPEEDS, ABOUT 30 MPH AND STARTING TO APPLY THE BRAKES TO STOP THE VEHICLE. UPON APPLYING THE BRAKES, THEY FELT VERY SPONGY AND DID NOT STOP THE CAR. SIMULTANEOUSLY THE ENGINE RP... Read more
Incident date: Jan 1, 2005
CONDENSATION INSIDE HEADLIGHTS. *JB
Incident date: Jul 20, 2005
DURING NORMAL CITY DRIVING CONDITIONS THE VEHICLE HAS A SUDDEN LOST OF POWER DROPPING DOWN TO A SPEED OF 35-40 MPH, NO ACCELERATION IS POSSIBLE ABOVE 35-40 MPH, INDICATOR LIGHTS COME ON DASH BOARD "SLIP,VDC OFF AND SERVICE ENGINE SOON".ON TWO DIFFERENT OCCASIONS VEHICLES DIRECTLY BEHIND ME HAVE HAD TO COME TO SUDDEN STOPS TO AVOID A REAR END COLLISION, SINCE I AM UNABLE TO ACCELERATE AND THEY ARE... Read more
Incident date: Jul 20, 2005
DURING NORMAL CITY DRIVING CONDITIONS THE VEHICLE HAS A SUDDEN LOST OF POWER DROPPING DOWN TO A SPEED OF 35-40 MPH, NO ACCELERATION IS POSSIBLE ABOVE 35-40 MPH, INDICATOR LIGHTS COME ON DASH BOARD "SLIP,VDC OFF AND SERVICE ENGINE SOON".ON TWO DIFFERENT OCCASIONS VEHICLES DIRECTLY BEHIND ME HAVE HAD TO COME TO SUDDEN STOPS TO AVOID A REAR END COLLISION, SINCE I AM UNABLE TO ACCELERATE AND THEY ARE... Read more
Incident date: Sep 8, 2005
SEVERE BRAKE JUDDER FOR 3 MONTHS, BRAKES HAVE NOW COMPLETELY FAILED , UNABLE TO DRIVE CAR,(2) DRIVER SEAT MEMORY HAS FAILED,(3) REAR WINDOW WASHER HAS FAILED, (4)DRIVER SEAT COMING APART, (5) WINDSHIELD WASHER RESERVOIR WILL NOT HOLD WATER. *NM
Incident date: Sep 8, 2005
SEVERE BRAKE JUDDER FOR 3 MONTHS, BRAKES HAVE NOW COMPLETELY FAILED , UNABLE TO DRIVE CAR,(2) DRIVER SEAT MEMORY HAS FAILED,(3) REAR WINDOW WASHER HAS FAILED, (4)DRIVER SEAT COMING APART, (5) WINDSHIELD WASHER RESERVOIR WILL NOT HOLD WATER. *NM
Incident date: Sep 8, 2005
SEVERE BRAKE JUDDER FOR 3 MONTHS, BRAKES HAVE NOW COMPLETELY FAILED , UNABLE TO DRIVE CAR,(2) DRIVER SEAT MEMORY HAS FAILED,(3) REAR WINDOW WASHER HAS FAILED, (4)DRIVER SEAT COMING APART, (5) WINDSHIELD WASHER RESERVOIR WILL NOT HOLD WATER. *NM
Incident date: Sep 8, 2005
SEVERE BRAKE JUDDER FOR 3 MONTHS, BRAKES HAVE NOW COMPLETELY FAILED , UNABLE TO DRIVE CAR,(2) DRIVER SEAT MEMORY HAS FAILED,(3) REAR WINDOW WASHER HAS FAILED, (4)DRIVER SEAT COMING APART, (5) WINDSHIELD WASHER RESERVOIR WILL NOT HOLD WATER. *NM
Incident date: Sep 8, 2005
SEVERE BRAKE JUDDER FOR 3 MONTHS, BRAKES HAVE NOW COMPLETELY FAILED , UNABLE TO DRIVE CAR,(2) DRIVER SEAT MEMORY HAS FAILED,(3) REAR WINDOW WASHER HAS FAILED, (4)DRIVER SEAT COMING APART, (5) WINDSHIELD WASHER RESERVOIR WILL NOT HOLD WATER. *NM
Incident date: Sep 6, 2005
DRIVING FREEWAY EVENING TRAFFIC AT 35 TO 50 MPH. ENGINE JUST TURNED OFF AT ABOUT 40 MPH AND LOST ALL POWER ASSIST. ENGINE WOULD NOT RESTART UNTIL CAR CAME TO A FULL STOP AND KEY WAS TURNED OFF FIRST, WAS ABLE TO GET TO SHOULDER OF ROAD. *JB
Incident date: Aug 30, 2005
MY CAR A 1999 INFINITI Q45 HAS 4 CONTINENTAL TIRES. THESE WERE PURCHASED LAST YEAR AND HAS BEEN USED FOR ABOUT 6000 MILES. ON TUESDAY AUGUST 30 THE RIGHT REAR TIRE BLEW OUT CAUSING THE VEHICLE TO SLIDE ON THE RIGHT SIDE AND EVENTUALLY OVERTURN. IS IT NORMAL WITH A STEEL BELTED RADIAL FOR THE THREAD SURFACE TO COME COMPLETELY OFF THE SIDEWALL. THE AFFECTED TIRE IS IN 3 PIECES WITH THE WALLS ON THE... Read more
Crash
1 injured
Incident date: Sep 4, 2005
1) DRIVING AT ABOUT 10 MPH CAR WOULD NOT STOP. AFTER SWERVING AROUND THE CAR IN FRONT OF ME, I WAS ABLE TO STOP THE CAR. AFTERWARDS, CAR STOPPED OK. 2) ON SAME DAY, WHEN PARKING, CAR IN REVERSE, AND MY FOOT ON BRAKE,CAR TRIED TO ACCELERATE FOR A FEW SECONDS. AFTERWARDS OPERATED OK. *JB
Incident date: Aug 12, 2005
NO CRASH.....AIR BAG LIGHT ON AND BLINKING CONTINUOUSLY AFTER INFINITI REPAIRED 3 TIMES BEFORE. SEPT 6 2005 4TH ATTEMPT. LAST TIME INFINITI REPAIRED WAS 16 DAYS IN SHOP. *JB
Incident date: Aug 27, 2005
THE BRAKE PEDAL AND ACCELERATOR PEDAL ARE CLOSE TOGETHER. WITH MY SIZE 12 FOOT, IT IS EASY TO ACCIDENTALLY HAVE MY SHOE ON BOTH PEDALS. THE CAR HAS ENOUGH ENGINE POWER TO OVERCOME THE BRAKING SYSTEM, AND LEAD TO A COLLISION. WITH THE ABS AND TCS (TRACTION CONTROL SYSTEM) ON THIS CAR, I WOULD LIKE TO SEE AN INTERACTION TO LIMIT POWER IF THE ABS IS ACTIVATED. MY REAR TIRES WERE TRYING TO STOP TH... Read more
Crash
Incident date: Aug 15, 2005
DT: THE CONTACT'S VEHICLE WAS INVOLVED IN AN ACCIDENT ON 8-15-05 WHILE GOING 40-45 MPH. THE VEHICLE ROLLED OVER. AT FIRST , HIT A MAIL BOX. THEN, THE BACK OF CONTACT'S VEHICLE HIT ANOTHER CAR. SHE ENDED UP IN A DITCH, ROLLED OVER, AND HIT A TREE HEAD-ON. UPON IMPACT NEITHER THE FRONT OR SIDE AIR BAGS DEPLOYED. THE DEALER URGED CONTACT TO CALL THE MANUFACTURER, AND THEY SAID THEY WOULD LO... Read more
Crash
1 injured
Incident date: Aug 15, 2005
DT: THE CONTACT'S VEHICLE WAS INVOLVED IN AN ACCIDENT ON 8-15-05 WHILE GOING 40-45 MPH. THE VEHICLE ROLLED OVER. AT FIRST , HIT A MAIL BOX. THEN, THE BACK OF CONTACT'S VEHICLE HIT ANOTHER CAR. SHE ENDED UP IN A DITCH, ROLLED OVER, AND HIT A TREE HEAD-ON. UPON IMPACT NEITHER THE FRONT OR SIDE AIR BAGS DEPLOYED. THE DEALER URGED CONTACT TO CALL THE MANUFACTURER, AND THEY SAID THEY WOULD LO... Read more
Crash
1 injured
Incident date: Aug 15, 2005
DT: THE CONTACT'S VEHICLE WAS INVOLVED IN AN ACCIDENT ON 8-15-05 WHILE GOING 40-45 MPH. THE VEHICLE ROLLED OVER. AT FIRST , HIT A MAIL BOX. THEN, THE BACK OF CONTACT'S VEHICLE HIT ANOTHER CAR. SHE ENDED UP IN A DITCH, ROLLED OVER, AND HIT A TREE HEAD-ON. UPON IMPACT NEITHER THE FRONT OR SIDE AIR BAGS DEPLOYED. THE DEALER URGED CONTACT TO CALL THE MANUFACTURER, AND THEY SAID THEY WOULD LO... Read more
Crash
1 injured
Incident date: Aug 16, 2005
WHILE TRAVELING ON THE HWY THE CRUISE CONTROL ON MY VEHICLE DIS-ENGAGED NUMEROUS TIMES ON ITS OWN. TO ENSURE THAT I WAS NOT INADVERTENTLY TOUCHING THE BRAKE I PULLED MY FEET BACK FROM THE BRAKE UNTIL IT OCCURED AGAIN. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THEY SAID THERE WAS NOTHING WRONG WITH THE CAR.
Incident date: Aug 12, 2005
HOLE FOUND IN THE AC CONDENSER (JUST BEHIND FRONT BUMPER) CAUSING AC FAILURE/LOSS OF FREON WITH APPROX 1700 MI ON CAR. GIVEN THE GRILLWORK AND UNDER SIDE MOLDING IT IS HARD TO BELIVE DEALER EXPLANATION THAT ROCK CAUSED EVENT. REPLACEMENT COST ME $700.
Incident date: Aug 10, 2005
MY 1997 INFINITI I-30 WAS HAVING A HARD TIME STARTING AND EVENTUALLY THE CAR DIED ONE WEEKEND AND WOULD NOT START. I SPENT SOME TIME ON IT AND GOT THE CAR STARTED AND DROVE IT DOWN TO O'NEIL AUTO PARTS AND THEY PUT THEIR STARTING SYSTEM ANALYSIS MACHINE ON THE STARTING SYSTEM...THEIR RESULTS WERE THAT THE CAR BATTERY WAS OK AND THE CAR STARTER WAS OK BUT THE CAR ALTERNATOR WAS PUTTING OUT 34 AMPS.... Read more
Incident date: Jul 30, 2005
I EXPERIENCED TWO UNINTENDED ACCELERATION INCIDENTS WITH MY VEHICLE.*AK
Incident date: Aug 8, 2005
FIRST INCIDENT OCCURRED APRIL 29TH,2005. TEMPTED TO ACCELERATE ONTO THE HIGHWAY AND CAR LOST ALL POWER. OULD GO NO FASTER THAN 15MILES PER HOUR.CONTACTED INFINITI DEALER AND TOLD TO HAVE CAR TOWED IN.ACCELERATOR PEDAL REPLACED.TOLD PROBLEM WAS RESOLVED. ON AUGUST 8TH,2005, WAS ATTEMPTING TO PARK CAR IN SPACE AT BLOCKBUSTER,WHEN CAR ACCELERATED QUICKLY AND HIT THE BRICK PILLAR AT BLOCKBUSTER.BOTH A... Read more
Crash
Incident date: Aug 16, 2005
NEW TIRES WERE INSTALLED AND ALIGNMENT PERFORMED BY DEALER. TIRES HAVE IRREGULAR TIRE WEAR (CUPPING) ON THE INNER SURFACE OF BOTH FRONT TIRES AFTER 7500 MILES. *JB
Incident date: Jun 15, 2005
THERE IS A HORIZONTAL BAND OF BLACKNESS BETWEEN THE AREA ILLUMINATED BY THE LOW BEAM HEADLIGHTS AND THE HIGHBEAM HEADLIGHTS. THIS CREATES A BLIND SPOT AND A SERIOUS POTENTIAL HAZARD WHEN DRIVING AT NIGHT. THE HIGH BEAM HEAD LIGHTS APPEAR TO BE AIMED VERY HIGH; THEY ILLUMINATE THE MID AND UPPER SECTIONS OF TREES VERY WELL BUT NOT THE ROAD IN FRONT OF THE VEHICLE. I RETURNED THE CAR TO THE DEA... Read more
Incident date: Jan 1, 2005
DT: CONTACT STATED THE AIR BAG LIGHT ILLUMINATED. THE PROBLEM HAS BEEN REMEDIED TWICE, BUT WITHIN 6 MONTHS TO A YEAR THE LIGHT CAME BACK ON. THE DEALER DID KNOW WHY THE LIGHT KEPT COMING ON. THEY DID REPLACE A MODULE ASSEMBLY FOR SIDE THE AIR BAG, THIS DID FIX THE LIGHT, BUT AFTER APPROXIMATELY 6 MONTHS, THE LIGHT CAME BACK ON. THE DEALER STATED IF THE AIR BAG LIGHT WAS ON THE AIR BAG MAY NOT ... Read more
Incident date: Aug 2, 2005
THE HEADLIGHTS ON MANY OF THE NEWER VEHICLES ARE WAY TOO PIERCING THEY ACTUALLY HURT YOUR EYES AND REQUIRE THAT YOU LOOK AWAY (FURTHER THAN NORMAL). THIS IS VERY DANGEROUS.*JB
Incident date: Jul 19, 2005
AFTER WENT THROUGH A DRIVE-THROUGH TO GET A SANDWICH, I NOTICED THE BRAKE AND BATTERY LIGHT ON MY 1998 INFINITI I30 CAME ON. I DROVE TO A NEARBY GAS STATION AND NOTICED THAT MY CAR STARTED SMOKING SLIGHTLY. I CHECKED MY TEMPERATURE LIGHT, IT WAS NORMAL. WHEN I GOT OUT OF THE CAR AND OPENED THE HOOD, THERE WAS A SMALL FIRE THAT WAS SHOOTING STRAIGHT UP ABOUT 3-4 FEET OUT OF THE ALTERNATOR. AF... Read more
Fire
Incident date: Oct 20, 2004
DT THE VEHICLE SHUTS OFF AND LOSES POWER IN THE MIDDLE OF TRAFFIC. VEHICLE WAS TOWED TO THE DEALERS 4 TIMES, THEY SAID IT DIFFERENT SENSORS. CALLED THE INFINITI HOTLINE THEY SAID IT SHOULD BE FIXED NOW. HAD IT TOWED THE FIRST TIME ON OCT 20, 2004. SECOND AND THIRD TIMES A IT WOULD RESTART BUT VERY SLUGISH. THEY PICKED IT UP. FOURTH TIME THEY CAME AND TOOK VEHICLE. *AK
Incident date: Jul 4, 2004
I RAN OVER A DOG WHICH DID BUMPER DAMAGE AND SOME DAMAGE UNDERNEATH THE VEHICLE. WHILE THERE WAS NO DAMAGE ABOVE THE BUMPER, THE HOOD LATCH RELEASE, LETTING THE HOOD FOLD BACK OVER THE WINDSHIELD. THE HOOD WAS DESTROYED, BOTH FRONT FENDERS DAMAGED, THE ROOF DENTED, AND THE SUNROOF DAMAGED. I WAS DOING 70 MPH WHEN THE HOOD COVERED THE WINDSHIELD! THE BODY SHOP AND INSURANCE ADJUSTER SAID THE HO... Read more
Incident date: May 1, 2005
DT:THE CONSUMERS VEHICLE HAS A CRUISE CONTROL THAT HAS A CHIP THAT IF A CAR GETS TOO CLOSE TO IT SLOWS DOWN. WHEN DRIVING ON THE HIGHWAY AND SOMEBODY CUTS THE CONSUMER OFF IT FEELS LIKE SOMEONE STEPPED ON THE BRAKE DUE TO AN ABRUPT DROP IN SPEED. CONTACTED MANUFACTURER, THEY SAID CAN'T SEPARATE THEM BECAUSE IT ONLY SHUTS DOWN CRUISE CONTROL OR IT GOES INTO THE ICC. THE DEALERSHIP SAYS THEY H... Read more
Incident date: Jun 29, 2005
THE REAR UPPER QUARTER PANELS SHOW SIGNS OF FLEXING, THE BODY APPEARS TO HAVE MINOR DENT LIKE RIPPLES FROM WHERE THE REAR WINDOW PILLAR MEETS THE REAR QUARTER PANEL. IN THE BEGINNING, I THOUGHT IT WAS JUST A MINOR ISSUE, HOWEVER AS TIME PROGRESS, THE BODY FLEXING IS APPEARING MORE AND MORE.
Incident date: Jun 17, 2005
DT: CONTACT STATED VEHICLE CAUGHT ON FIRE WHILE DRIVING 60 MPH. THE TOW COMPANY AND THE FIRE DEPARTMENT TOLD CONTACT IT WAS AN ELECTRICAL FIRE. THE CAR BURNT COMPLETELY. SHE BOUGHT THE CAR FROM AN INDIVIDUAL , AND HASN'T TALKED TO THE MANUFACTURER. THERE WERE NO INJURIES. THE FIRE DEPT. WAS CALLED. THE FIRE STARTED IN THE REAR OF THE CAR WHERE THE GAS TANK WAS LOCATED.*AK *TT
Fire
Incident date: Jun 4, 2005
FACTORY INSTALLED BOSE RADIO SOUND SYSTEM, RIGHT REAR SPEAKER AMPLIFIER STARTED TO SMOKE & BURN. THE INCIDENT STARTED BY A STATIC SOUND,BLACK SMOKE,FIRE,WITHIN 3 MINUTES. RADIO STATIC FOR 3 MINUTES AS IF AN ELECTRICAL STORM WAS APPROCHING. INCIDENT PROGRESSED TO FIRE. F.D.OF NY CALLED. DRIVER ESCAPED. GAS TANK LOCATED BEHIND REAR SEAT, SIMILAR TO THE PINTO WHICH CAUSED MANY FIRES AND EXPLOSIONS I... Read more
Fire
Incident date: Nov 10, 2004
>2/14/04 PURCHASED 2000 INIFINITY I30 SEDAN FROM AUTOBROKER; > 11/10/04: VEHICLE AT 67,950 ODOMETER; TAKEN FIRST TIME TO PASSPORT INIFINITI/ALEXANDRIA TO CHECK LAZY/SLEEPY SHIFTING (1ST TO 2ND GEAR AND 2ND TO 3RD GEARS) PROB; DRIVEN 7 MI BY TECH; REPORTED "NO PROBLEM"/ NO SCANNER USED NO MAJOR TEST; SERVICE WRITER NOTED "CHECKED BY OUTSIDE SHOP" ON TICKET - AS A WARNING? >6/10/05; VEHICLE AT... Read more
Incident date: May 15, 2005
DT: THE CONTACT OWNS A 04 INFINITI FX35. THE CONTACT SMELLED SOME TYPE OF ODOR COMING THROUGH THE VENTS. THE ODOR SMELLED LIKE MOLD. THE TECHNICIAN AT NISSAN STATED THAT IT WAS MOLD. *AK THE FOG LIGHT WAS INOPERATIVE, THE BUMPER WAS DAMAGED, THE LEATHER ON THE SEATS WAS WEARING. *JB
Incident date: May 15, 2005
DT: THE CONTACT OWNS A 04 INFINITI FX35. THE CONTACT SMELLED SOME TYPE OF ODOR COMING THROUGH THE VENTS. THE ODOR SMELLED LIKE MOLD. THE TECHNICIAN AT NISSAN STATED THAT IT WAS MOLD. *AK THE FOG LIGHT WAS INOPERATIVE, THE BUMPER WAS DAMAGED, THE LEATHER ON THE SEATS WAS WEARING. *JB
Incident date: May 15, 2005
DT: THE CONTACT OWNS A 04 INFINITI FX35. THE CONTACT SMELLED SOME TYPE OF ODOR COMING THROUGH THE VENTS. THE ODOR SMELLED LIKE MOLD. THE TECHNICIAN AT NISSAN STATED THAT IT WAS MOLD. *AK THE FOG LIGHT WAS INOPERATIVE, THE BUMPER WAS DAMAGED, THE LEATHER ON THE SEATS WAS WEARING. *JB
Incident date: Jun 20, 2005
DT: INFINITI G 35 2004. WHEN IN THE CAR, AND THE DOORS ARE LOCKED EITHER MANUALLY OR ELECTRONICALLY THE CONSUMER COULD NOT UNLOCK THEM UNLESS THEY WERE MANUALLY OR ELECTRONICALLY UNLOCKED. THE CONSUMER COULD NOT UNLOCK THE DOOR BY TUGGING ON THE DOOR HANDLE. THE REASON HE WAS CONCERNED ABOUT THIS WAS BECAUSE HE LIVED IN FLORIDA, AND CARS GO INTO CANALS FREQUENTLY. HE IS CONCERNED THAT IN TH... Read more
Incident date: Jun 18, 2005
DT: THE FRONT RIGHT LOWER CONTROL ARM WAS RUSTED AND BROKE. TOOK VEHICLE TO A MECHANIC, AND SAID HE DID SOME RESEARCH AND THERE WAS A RECALL ON 2001 MODEL, BUT NOT THE 2000. THE LEFT LOWER CONTROL ARM WAS ALSO RUSTED.*AK
Incident date: May 26, 2004
DT: INFINITI G20 1996. TIRE SEPARATION OCCURRED ON THREE OF FOUR OF THE TIRES. THE DEALER SAID THAT THEY DID NOT KNOW WHY THE DEFECT HAPPENED, AND THE REPLACEMENT TIRES WERE DOING THE SAME THING. THE MANUFACTURER SAID THEY WILL PRORATE THE TIRES AND NOT GIVE THE CONSUMERS TIRES FOR FREE. *AK *SC *JB
Incident date: Sep 7, 2004
2004 INFINITI QX56 DEVELOPED THE FOLLOWING PROBLEMS: BRAKING DEFECT, AND THE DRIVER'S WINDOW WOULD NOT ROLL UP.***NO ANSWER REQUIRED*** *MR THE STEERING WHEEL WOULD SHAKE VIGOROUSLY WHEN THE BRAKES WERE APPLIED. THE ROTORS HAD WARPED FOR THE THIRD TIME. *SC
Incident date: Sep 7, 2004
2004 INFINITI QX56 DEVELOPED THE FOLLOWING PROBLEMS: BRAKING DEFECT, AND THE DRIVER'S WINDOW WOULD NOT ROLL UP.***NO ANSWER REQUIRED*** *MR THE STEERING WHEEL WOULD SHAKE VIGOROUSLY WHEN THE BRAKES WERE APPLIED. THE ROTORS HAD WARPED FOR THE THIRD TIME. *SC
Incident date: Jun 12, 2005
SEVERAL TIMES WHEN DRIVING MY 2004 INFINITI G35X, THE CAR WILL ACCELERATE WHEN I DOWNSHIFT IN THE "TIPTRONIC" MODE FROM 3RD TO 2ND OR FROM 2ND TO 1ST. ALTHOUGH THIS HAS NOT CAUSED AN ACCIDENT, I WANTED TO PROVIDE THIS INFORMATION TO YOU AS I AM NOT SURE IF THIS IS THE WAY THE CAR IS INTENDED TO OPERATE. THIS CONDITION WOULD POTENTIALLY CAUSE AN ACCIDENT AT AN LOW SPEED (30 MILES PER HOUR OR ... Read more
Incident date: Jun 11, 2005
I HAVE NOTICED THAT THE AIR FROM THE VENTS IS HEATED NO MATTER WHAT THE DESIRED TEMP SETTING. I HAVE ALSO NOTICED THAT AT TIMES I SMELL FUMES COMING THROUGH THE VENTS EVEN WHEN I AM NOT IN TRAFFIC. I DECIDED TO INVESTIGATE WHERE THE AIR INTAKE IS DRAWN INTO THE CAR, AND TO MY SURPRISE, THE AIR IS BEING TAKEN THROUGH THE BATTERY COMPARTMENT ON THE PASSENGER SIDE AND THE MASTER CYLINDER COMPARTMENT ... Read more
Incident date: Jun 6, 2005
MY WIFE WAS DRIVING HER 2003 INFINITE G35 IN TRAFFIC WHEN EVENTS OCCURED THAT CAUSED HER TO CRASH INTO THE BACK OF A FORD F350. SHE WAS WEARING HER SEAT BELT BUT THE DRIVERS SIDE AIRBAG DID NOT DEPLOY. BUT THE PASSAGER SIDE AIRBAG DID. SHE SUSTAINED INJUIRES TO HER HEAD AND CHEST. CAR APPEARS TO BE TOTALED, BUT IS BEING ACCESSED FOR AMOUNT OF DAMAGES AT THIS TIME.
Crash
1 injured
Incident date: Jun 5, 2005
DT: THE CONSUMER STATES THAT THERE WAS A RECALL ON HIS VEHICLE -- NHTSA CAMPAIGN ID #98V284000. THE RECALL WAS SUPPOSE TO BEEN CORRECTED ON FEB. 17, 1999, ACCORDING TO THE SHOP FOREMAN. ON JUNE 5, 2005, CONSUMER'S REAR SPEAKERS CAUGHT ON FIRE. THE CONSUMER IS CONCERNED BECAUSE THE SPEAKERS ARE ABOVE THE FUEL TANK. *TT
Fire
Incident date: May 31, 2005
CONSUMER STATES: THAT AIR CONDITIONING IS LOCKING UP MOTOR. THIS HAPPENS WHILE DRIVING VEHICLE, NO POWER STEERING, NO BRAKES, NO LIGHTS IN THE DASH COME ON. TOWED CAR BACK TO GARAGE. *TT
Incident date: Mar 13, 2005
NAVIGATION SYSTEM SCREEN FLICKERS WHEN REVERSE IS ENGAGED. BLUETOOTH PHONE INTERFACE HAS NOT BEEN WORKING PROPERLY, MODULE REPLACED WITH NO IMPROVEMENT. HORRIBLE GAS MILEAGE (AS LOW AS 8.5 MPG). LOUD METALLIC "GONG" NOISE CAN BE HEARD WHEN VEHICLE IS STOPPED.
Incident date: Jun 2, 2005
THE CAR STEERING WHEEL AND CAR SHAKE VIOLENTLY EVERY 2 TO 3 THOUSAND MILES, AT WHICH TIME THE SERVICE DEPARTMENT AT THE INFINITI DEALERSHIP REPLACES THE BRAKES AND RESURFACES/REPLACES THE ROTORS. THIS IS THE SECOND TIME IT HAS HAPPENED TO US AND THIS IS A MAJOR SAFETY ISSUE. THE STOPPING DISTANCE OF THIS VEHICLE INCREASES TWO FOLD BECAUSE OF THE SHAKING. AFTER READING POSTS BY OTHER OWNERS, I R... Read more